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We are excited to be working in partnership with Norse Group to appoint a motivated and driven individual to become their next Chief Operating Officer. This is an exceptional and rare chance to join the leadership team of one of the country's fastest growing service organisations who provide a breadth of facilities management, property and specialist care services to the public sector. As Chief Operating Officer, you will direct the day-to-day operations of Norse Group, tasked with primary leadership of all Group businesses. You will drive efficiency, compliance, quality, customer satisfaction and sustainable growth, ensuring that the Group's goals and objectives are met. In collaboration with the Chief Executive Officer, you will help design and deliver the Norse Group strategy, with a focus on driving operational performance across the organisation. This is a pivotal role for a strategic leader who can balance operational rigour with a genuine commitment to developing people and embedding organisational values into everything they do, championing a culture where values are lived, not just stated. Key Responsibilities: • Oversee all operational functions across Norse Group, ensuring alignment with strategic objectives and delivery of key performance indicators., • Drive operational excellence through continuous improvement, innovation, and best practice implementation., • Ensure that operations across the Group are run in a safe and compliant manner at all times, working closely with the SHEQ Director and their team as required., • Develop and implement operational strategies that support business growth while maintaining commitment to quality and values., • Manage operational budgets, resources, and risk across the organisation., • Work closely with the CFO to ensure robust financial planning, forecasting, and reporting processes., • Establish and monitor financial KPIs and performance metrics, implementing corrective actions when targets are at risk., • Drive a culture of financial accountability throughout operational teams, ensuring all managers understand their financial responsibilities. Essential Candidate Requirements: You should have proven experience in strategic management at a senior level, demonstrating your ability to lead complex operations and deliver long-term business success. This includes a strong track record of overseeing commercial activities and financial performance, ensuring that business objectives are achieved. Candidates will either have a blended background across relevant private and public sectors or (if coming from a purely commercial background), be able to demonstrate significant exposure to working with public sector customers. You will be comfortable making high-level decisions that influence the direction of the organisation and have a clear understanding of how to balance strategic vision with practical execution. Alongside this, you should have: • Knowledge of the powers and duties of local government regarding services provided by joint venture companies., • Hold a degree (business or similar), and / or equivalent professional management qualifications and training., • Extensive experience in performance evaluation methods and key metrics, with a strong expertise in data analysis, reporting, and budgeting., • Exceptional communication and influencing skills, with the ability to distil complex concepts into clear, concise reports and engaging, persuasive presentations., • Ability to trade risks and benefits to achieve effective outcomes., • Sound judgement and the flexibility of thought and approach to produce effective results in a matrix environment., • Able to demonstrate a high level of political and business awareness., • Familiarity with financial planning and establishing and monitoring KPIs at a senior level., • Full, Clean, UK Driving Licence as national travel is required. Please contact Stuart Fryer or Louisa London for further information. • Closing date 28th November Desired Skills and Experience Strategic Planning Operational Leadership Executive Management Business Strategy Change Management Organisational Development Stakeholder Management Performance Management Leadership Development Budget Management Contract Management Health, Safety Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Quantity Surveyor Norwich (Hybrid) £48,000 - £55,000 + Flexible Hours + Chartership Support + Excellent Benefits + Great Pension Are you an experienced Quantity Surveyor looking for a flexible role within a well-established, forward-thinking consultancy? Do you want to join a supportive, Industry leader where you'll work on varied projects and can progress up the ranks? This is an excellent opportunity for a Quantity Surveyor to join a respected multidisciplinary consultancy delivering projects across public and private sectors throughout Norfolk. Operating across the country, this long-established business provides facilities management and property consultancy services in partnership with local authorities, county councils, and private clients. Despite its scale, the company maintains a friendly, people-focused culture that encourages innovation, flexibility, and professional development. In this role, you'll work on projects typically valued up to £1M, covering both pre- and post-contract duties. You'll be responsible for cost planning, preparing bills of quantities, valuations, tender documents, and financial reporting. You'll also liaise closely with clients, contractors, and internal teams to ensure projects are delivered efficiently and profitably. The ideal candidate will be a Quantity Surveyor with strong experience, strong contract knowledge (JCT/NEC), and excellent communication skills. This is a fantastic opportunity to join a stable, growing organisation that offers a flexible working model, excellent benefits, and genuine long-term career prospects. The Role: Prepare cost plans, bills of quantities, and tender documentation Manage valuations, cost reports, and post-contract administration Undertake insurance valuations and cost analysis of existing stock Liaise with clients and contractors to ensure project delivery Support a wide range of public and private sector projects Hybrid working - typically 2/3 days in the office, remainder from home 37-hour week with flexible start/finish times The Person: Quantity Surveying degree Experience in a similar role Knowledge of JCT and/or NEC contracts essential Experience using CostX or similar software Excellent commercial and client-facing skills Proactive, self-motivated, and organised Based within commutable distance of Norwich Reference Number: BBH263427 To apply for this role or to be considered for further roles, please click 'Apply Now' or contact Lewis Jones at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed. TPBN1_UKTJ