First line support jobs in FarnhamCreate job alerts

Job Title: IT Support Technician Location: Farnborough (Onsite) Salary: £DOE + On Call Bonus Full Time | On-Call Rota Key Skills: Azure, Troubleshooting, IT, Support, ITIL, Microsoft 365, Ticketing We are looking for a customer-focused and technically capable IT Support Technician to join our IT team. This is an exciting opportunity to provide first-line support across a mixed technology environment, supporting both legacy on-premise systems and modern Azure/cloud-based platforms. As a key member of the Support Services team, you will deliver high-quality technical support to internal users, ensuring incidents and service requests are resolved efficiently and professionally. You will also take part in an on-call rota to provide remote support outside standard working hours, in line with business requirements. If you thrive in a fast-paced environment, enjoy solving problems, and are passionate about delivering excellent customer service, we’d love to hear from you. What You’ll Be Doing as an IT Support Technician • Providing first-line technical support via phone, email, remote tools, and IT Service Management systems, • Logging, categorising, and prioritising tickets in line with SLAs, • Troubleshooting hardware, software, networking, and account-related issues, • Managing the full lifecycle of corporate iPhones and iPads (provisioning, configuration, support, decommissioning), • Using MDM tools (e.g., Intune or Jamf) to maintain secure and compliant mobile device configurations, • Escalating complex issues to senior or 2nd/3rd line teams where appropriate, • Keeping users informed throughout the lifecycle of their request, • Maintaining accurate documentation and contributing to the knowledge base, • Participating in an on-call rota and responding to priority incidents within agreed timeframes, • Supporting continuous improvement and maintaining compliance with IT and security policies What We’re Looking For as an IT Support Technician Experience • At least 1 year of experience in an IT support or helpdesk role Technical Knowledge • Microsoft Windows and Microsoft 365, • Active Directory / Azure AD account administration, • Basic networking and remote access troubleshooting, • iOS device support (iPhones/iPads), • ITSM and remote support tools (e.g., ServiceNow, BeyondTrust, Cherwell), • ITIL Foundation v4 certification (or willingness to obtain) is desirable. Key Skills & Attributes • Excellent communication and interpersonal skills, • Strong troubleshooting and logical problem-solving ability, • Customer-focused and empathetic approach, • High attention to detail and accuracy, • Ability to manage multiple priorities under pressure, • Comfortable working independently and collaboratively, • Process-driven mindset with a focus on continuous improvement, • Willingness to work flexible hours and participate in an on-call rota Why Join Us? You’ll be part of a supportive and collaborative IT team that values professionalism, service excellence, and continuous improvement. This role offers exposure to modern cloud technologies alongside traditional infrastructure, providing an excellent opportunity to grow your technical skills and develop your career. If you’re ready to take the next step in your IT support career and make a real impact, apply today. Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy

Key Responsibilities Acting as the first point of contact for IT support via phone, email, and ticketing system Troubleshooting and resolving first‑line technical issues (hardware, software, connectivity) Logging all incidents accurately and prioritising tickets appropriately Supporting user

A leading technology company in Farnborough is looking for an IT Support Services Agent to deliver first-line technical support to internal users, ensuring high-quality service across various IT environments. The ideal candidate will have at least 1 year of experience in IT support, strong problem-s

A leading defense technology company in Farnborough is seeking a Support Service Agent to provide first-line technical support to internal users. Ideal candidates will have over a year of experience in IT support, strong problem-solving skills, and a collaborative attitude.

The ideal candidate should have over two years of IT support experience, familiarity with Microsoft 365 and Apple devices, and a proactive problem-solving attitude. A leading private aviation company in Farnborough is seeking an IT Service Desk Analyst to provide first and second-line support for us

The role involves being the first contact for IT queries, providing technical support, and resolving first-line issues. A reputable employment agency is seeking a Temporary First Line Support Technician in Farnham. This is an excellent opportunity for someone proactive with a passion for IT support.

A leading telecommunication company in Farnborough is looking for an IT Support apprentice to join their Vodafone Business Security Enhanced team. You will provide first and second-line IT support while working towards a Level 3 Information Communications Technician apprenticeship.

In this role, you will be the first point of contact for IT queries, logging and resolving support tickets with a strong customer focus. A renewable energy company in Farnham is looking for a 1st Line Support Engineer. The role offers a salary of up to £35,000 and opportunities for personal growth

Key Account Manager Farnborough £35,000 - £40,000 + commission Permanent, full time My client is seeking to appoint a Key Account Manager to join their busy and fast-growing team in Farnborough. They have a large presence across the South of England, Wales and Scotland. They foster a strong growth momentum, the firm is investing in top-tier talent to strengthen and scale the business. The Key Account Manager role offers a genuine opportunity to make an impact, supporting the companys ongoing growth while developing key accounts and uncovering new commercial opportunities within the local market. Responsibilities Oversee, manage, and develop a defined portfolio of existing customer accounts Manage the growth and development of company key accounts in line with business growth goals Support and achieve delivery of sales growth targets for all products and services Research, develop and deliver customer account proposals and agreements Work with local, regional and internal Marketing team to maximise business opportunities Act as a brand ambassador across industry marketing and promotional opportunities Provide regional team and the overall business with market intelligence and insights Maximise customer awareness and trading performance via internal customer management platform Provide point-of-contact resource to maximise customer end to end experience Undertake and generate company sales performance reports as required to local management group Obtain and manage hire enquiries and orders when required Experience Proven experience in the plant and hire industry, selling products & services to end user Strong presentation skills, both verbally and written Confidence to work on own initiative, but within a team environment Effective organisational and communication skills Good planning and preparation skills Capable of developing strong client relationships Benefits Sales bonus scheme (first year on-target earnings of £44k+ and with an uncapped OTE) Loyalty bonus scheme Pension - auto enrolment Group Life Insurance Employee discount 33 days holiday, inclusive of Bank Holidays Perk Box Birthday Gift Free parking TPBN1_UKTJ

We are looking for a Assistant Store Manager to join Team OB in our Farnham store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We dont take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. Theyre confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the stores performance and identify development areas. Lead by example and provide guidance to all team members, making sure their personal objectives and the stores objectives are being met. Work alongside the store manager to ensure the team delivers exceptional customer experiences. Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate. Work with your team to develop and support their career progression. Follow company guidelines for all cash handling including till transactions and cashing up. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First offering financial, emotional and vocational support Flexible holiday 30 days (including bank holidays) increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone whos kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone whos looking for opportunities to learn more. TPBN1_UKTJ

Tool Hire Manager Farnborough £35,000 - £40,000 + commission Permanent, full time My client is seeking to appoint a Tool Hire Manager to join their busy and fast-growing team in Farnborough. They have a large presence across the South of England, Wales and Scotland. They foster a strong growth momentum, the firm is investing in top-tier talent to strengthen and scale the business. The Key Account Manager role offers a genuine opportunity to make an impact, supporting the companys ongoing growth while developing key accounts and uncovering new commercial opportunities within the local market. Responsibilities Oversee, manage, and develop a defined portfolio of existing customer accounts Manage the growth and development of company key accounts in line with business growth goals Support and achieve delivery of sales growth targets for all products and services Research, develop and deliver customer account proposals and agreements Work with local, regional and internal Marketing team to maximise business opportunities Act as a brand ambassador across industry marketing and promotional opportunities Provide regional team and the overall business with market intelligence and insights Maximise customer awareness and trading performance via internal customer management platform Provide point-of-contact resource to maximise customer end to end experience Undertake and generate company sales performance reports as required to local management group Obtain and manage hire enquiries and orders when required Experience Proven experience in the plant and hire industry, selling products & services to end user Strong presentation skills, both verbally and written Confidence to work on own initiative, but within a team environment Effective organisational and communication skills Good planning and preparation skills Capable of developing strong client relationships Benefits Sales bonus scheme (first year on-target earnings of £44k+ and with an uncapped OTE) Loyalty bonus scheme Pension - auto enrolment Group Life Insurance Employee discount 33 days holiday, inclusive of Bank Holidays Perk Box Birthday Gift Free parking TPBN1_UKTJ

Our client based in the Alton area is looking to recruit an experienced Production Supervisor to lead the manufacturing teams to achieve maximum productivity and output without compromising health, safety, environmental management, quality, cost and delivery performance. To develop a strong team who strongly align with the company values. Accountabilities: Overall accountability for the areas of Manufacturing within your control at any given time, this includes but is not exclusive to, Health & Safety, Quality, delivery, cost, people, growth and new product releases. Monitoring of Performance against KPIs and regular reporting of KPIs during regular meetings. Drive and develop new KPIs as required and have the ability to create, analyse, and present data as meaningful information. Overall responsibility for headcount within the areas within your control - ensuring budgetary commitments are maintained and any increases are signed off by the appropriate approvers and in line with the company's growth strategy. Lead and coach high-performing teams (Production Leaders, Deputy Production Leaders, and Production Operatives) Holding them accountable by use of tools such as the accountability ladder, the SBI Model, 7 habits of coaching etc. Responsibilities: Responsibility for the Health and Safety of all employees within your areas. Overall accountability for compliance in line with COSHH regulations. Use your knowledge and skills to create a harmonised and efficient Team. Set clear targets and ensure these are achieved and stakeholders are managed and communicated with. Develop those that you lead to be competent and confident leaders themselves where appropriate. Development and maintenance of a future-proofed training program for all employees on the shop floor to achieve maximum flexibility and fairness for everyone, liaising where appropriate with the Trainers. Carry out regular coaching sessions with your team and encompassing the mid and full-year talent development review process, setting clear and measurable objectives, and putting plans in place to achieve targets of performance and development. Manage holidays, sickness, and other types of absence in line with company policies and processes for direct reports and covering other leaders' teams as required and when this is necessary. To manage first-line disputes and carry-out conflict resolution. Technical Requirements of the position: To be an advocate for Continuous Improvement Activities, actively participating in team or business improvement projects. Support team-oriented activities and demonstrate collaborative team interaction. Work closely with H&S, NPI, Quality, Supply Chain & Engineering teams to implement and embed efficiency gains Production and resource planning in line with the forecast and schedule to ensure demand is met in collaboration with key stakeholders. Monitor product build quality and yield levels to identify improvement opportunities, training requirements, and basic technical first-line support and escalate where required. Ensure all quality documentation is maintained and controlled to the latest revision levels. To schedule the workload for multiple product ranges in line with business requirements along with allocating the necessary resources to ensure production targets are achieved. Advise production management, supply chain and sales as required, of resource shortages (i.e., people, materials or equipment) if negatively impacting direct sales orders. Benefits: Employee Bonus Scheme, Company Pension & Life Assurance, Flexi-time, Training & Professional Development, Healthcare Incentives, Share Incentive Scheme, Free Car Parking, Childcare Vouchers, 25 Days Annual Leave TPBN1_UKTJ

Avionic Test Technician – Farnborough Morson Edge is looking for an Avionics Test Technician to support the verification and validation of avionics systems for High Altitude Platform Station (HAPS) aircraft. This is a hands-on role focused on test execution, fault finding, and close collaboration with engineering, manufacturing, and programme teams to ensure safe, repeatable, and high-quality testing. Rates (ph): £23.29 PAYE / £31.16 Umbrella Contract Length: until the send of the year Hours: Standard 37 hours per week. Location: Farnborough, GU14 (travel occasional) The Role As an Avionics Test Technician, you'll play a key part in ensuring avionics systems meet performance, safety, and quality requirements. You'll work from structured test plans, execute tests accurately, and provide clear feedback to engineering teams to support continuous improvement. Key Responsibilities • Carry out verification and validation testing of avionics systems • Execute tests in line with approved test plans and procedures • Identify, investigate, and clearly communicate test issues and anomalies • Support fault finding and troubleshooting activities • Work closely with design, manufacturing, and programme teams • Ensure all testing is performed with a strong safety-first mindset • Maintain accurate test records, logs, and reports • Proactively identify test risks and contribute to test planning discussions • Provide clear, actionable feedback based on test results Essential Skills & Experience • Previous experience in a test engineering or test technician role, ideally within aerospace, avionics, or a similar engineering environment • Strong understanding of safe working practices and a safety-first approach • Experience working in ESD-controlled environments and following ESD procedures • PC literate, with experience using test, logging, and reporting tools • Comfortable working with wiring harnesses, sensors, thermocouples, and test & measurement equipment • Familiarity with structured test execution and test requirements • Experience working from test plans, with the ability to identify errors, omissions, or improvements • Strong communication skills, able to liaise effectively with engineers and stakeholders • Methodical, analytical, and detail-focused approach • Self-motivated with a strong commitment to quality, integrity, and repeatability Desirable Skills & Experience • Experience operating thermal and/or vacuum chambers (manual or automated) • Electrical troubleshooting experience • Knowledge of aerospace and environmental test standards such as DO-160 and MIL-STD-810 • Experience writing, modifying, or executing test scripts TPBN1_UKTJ

A local government authority is seeking a Junior ICT Technician to provide technical assistance and support within the organization. The ideal candidate will be detail-oriented and skilled in IT support, making significant contributions to the ICT team. Responsibilities also include covering phone l

This role is vital for providing prompt technical support and ensuring the smooth operation of IT systems. Responsibilities include assisting the council's ICT team and handling support for day-to-day operations across various end-users.

You will provide first-line support, diagnose technical issues, and maintain IT systems in a financial services environment. A leading recruitment agency is looking for an IT Support professional in London. If you possess experience in technical support and a proactive attitude towards problem-solvi

A leading UK IT service provider is seeking an ICT Associate based in Bathgate to offer first-line technical support across multiple sites. This role involves managing support requests, providing expert advice on IT best practices, and ensuring a positive user experience. Candidates should possess s

The role involves providing technical support, managing IT cases, and maintaining systems in a fast-paced environment.

Based in Salisbury with a hybrid setup, you'll provide efficient support to users, manage IT service tickets, and ensure asset management throughout its lifecycle. A technology services company in the United Kingdom seeks an enthusiastic IT Support Analyst.

A respected technology company based in Brighton is seeking a proactive First Line Support Engineer. The ideal candidate will have technical qualifications and experience in support roles. This role involves providing technical support, managing queries, and assisting with product testing.

As a First Line Support Consultant at Pinewood. AI, youll be on the frontline of our customer experience building trust, driving clarity, and delivering outstanding support as customers use our global SaaS platform. As a Customer Support Consultant, you will be the first point of contact for our c

A leading IT support firm is seeking a Level One Engineer to provide first-level technical support.

Due to ongoing growth and increased service demand, they are seeking a proactive and customer-focused 1st Line Support Engineer to join their service desk team. THE 1ST LINE SUPPORT ENGINEER OPPORTUNITY. Act as the first point of contact for customer queries via phone, email, webchat and support por

A global healthcare company is seeking an IT Support Technician to join their international support team based in Castle Cary, UK. You will provide technical support both on-site and remotely, being the first point of contact for issues faced by users. The ideal candidate should have at least 2 year

You will be the first point of contact for IT issues, providing technical support and resolving queries efficiently.

A UK-based IT services provider is seeking a First Line IT Support Engineer to provide responsive onsite support in Acton.

The role involves first-line technical support, incident handling, and ensuring high-quality customer service. A healthcare support organization in Greater London is seeking an IT Service Desk Analyst to manage communication between customers and the IT department. Essential skills include strong pr

A leading IT support firm in Highams Park seeks a Trainee First Line IT Support Engineer to join their friendly team. You'll receive training to provide outstanding support to clients in London, troubleshooting issues and managing tickets.

The role involves providing first line IT support to various stakeholders within the school environment.

The company offers a competitive salary and flexible working arrangements, emphasizing an inclusive culture and support for diverse backgrounds. This role will involve monitoring shared mailboxes and providing technical support to internal staff and customers.

A leading logistics technology company in Solihull is looking for a Flow Controller to provide first-line support for all equipment under the Dematic contract.

Opportunities to progress into a First Line Engineer, then further into Second Line / Projects depending on performance and interest. We have an exciting opportunity for a Trainee First Line IT Support Engineer to join our hardworking, friendly team at our Head Office in Highams Park. Provide 1st li

A leading waste management company in Greater London seeks an IT Support Technician to be the first point of contact for IT issues. This role entails troubleshooting hardware/software issues, managing support requests, and supporting users in a Microsoft 365 environment. The ideal candidate should h

The position involves working with ServiceNow and Active Directory, where first-line fixes are prioritized. The role involves providing technical support to users, managing support requests, and maintaining an excellent customer service approach.

A global animal health company in Hook, England, is seeking a Technical Advisor to serve as the first line of contact for product technical inquiries. With responsibilities including customer support, pharmacovigilance, and providing disease and product information, the ideal candidate will be a Vet

An innovative maritime solutions company based in Portsmouth is seeking an IT Service Desk Agent to provide first-line IT support.

We have an exciting opportunity for a Trainee First Line IT Support Engineer to join our hardworking, friendly team at our Head Office in Highams Park. Opportunities to progress into a First Line Engineer, then further into Second Line / Projects depending on performance and interest. Provide 1st li

A prominent NHS healthcare provider is seeking an IT Service Desk Analyst, responsible for first-line support and troubleshooting.

You’ll provide first‑line IT support, maintain systems uptime, and ensure colleagues have the tools they need to work effectively. Position: IT Support Engineer - First Line. IT Support Engineer to join a fast‑paced, customer‑focused team supporting warehouse operations.

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. Access to wellbeing and support tools.

This role is ideal for someone who thrives in a fast-paced, cloud-first environment and enjoys solving complex technical issues while still being actively involved in daily support operations. We're a diverse and inclusive team that encourages you to bring your unique self to work - because we belie

As a Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings.

Access to wellbeing and support tools. As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories t

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care revi

Access to wellbeing and support tools. As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories t

Health and Wellbeing Programmes - Offering support from managing relationships to finance - Develop and grow your business - There's plenty of parcels to deliver meaning the earning opportunity is in your hands What you'll need to show us? No, experience, no problem! We give full training and suppor

Guaranteed earnings for your first delivery days, giving you confidence while you learn the route, plus £100 bonus after 10 service days*. Opportunity To Earn) is based on a competitive and realistic rate per parcel (piece-rate) and is regularly exceeded by couriers once up to speed! Your hourly ea