Trabajos first line support en FarnboroughCrear alertas

Helpdesk Support Analyst Location: Farnborough, Hampshire Contract: Permanent Salary: £30,000 – £35,000 Benefits Pension: 6% employer / 3% employee Life Assurance (4x salary) Income Protection (75% up to 3 years) Private Medical Insurance £50,000 Critical Illness Cover 25 days holiday The Role The Support Analyst works within the Infrastructure Services function, supporting a nationwide network of offices and providing IT support to approximately 400 users. Working as part of the Support Team, the role involves day-to-day management and issue resolution across all systems, including applications, desktop hardware, desktop operations, and telecoms. This position is key to maintaining business efficiency through prompt issue resolution and clear communication. Key Responsibilities -Provide first- and second-line IT support to internal users -Log, manage, and resolve incidents and service requests within SLAs -Support and maintain hardware, software, and core business systems -Assist with system development, implementation, and documentation -Liaise with external suppliers and third-party service providers -Transport IT equipment between offices (full UK driving licence required) -Undertake ad-hoc duties as required, including occasional heavy lifting Skills & Experience Essential: -Experience in an IT support or helpdesk role -Knowledge of Active Directory, Wintel, and Microsoft Exchange -Experience using helpdesk systems and hardware/software break-fix -Strong written and verbal communication skills -Good planning, organisation, and problem-solving abilities Desirable: -Experience with XenApp -HNC in Computing or equivalent -Microsoft Certified Professional training Apprentice candidates will also be considered. Additional Information Role is non-FCA certified Basic criminal record and credit checks required. If you are interested in this opportunity, please submit your CV for consideration.

Job Title: IT Support Technician Location: Farnborough (Onsite) Salary: £DOE + On Call Bonus Full Time | On-Call Rota Key Skills: Azure, Troubleshooting, IT, Support, ITIL, Microsoft 365, Ticketing We are looking for a customer-focused and technically capable IT Support Technician to join our IT team. This is an exciting opportunity to provide first-line support across a mixed technology environment, supporting both legacy on-premise systems and modern Azure/cloud-based platforms. As a key member of the Support Services team, you will deliver high-quality technical support to internal users, ensuring incidents and service requests are resolved efficiently and professionally. You will also take part in an on-call rota to provide remote support outside standard working hours, in line with business requirements. If you thrive in a fast-paced environment, enjoy solving problems, and are passionate about delivering excellent customer service, we’d love to hear from you. What You’ll Be Doing as an IT Support Technician • Providing first-line technical support via phone, email, remote tools, and IT Service Management systems, • Logging, categorising, and prioritising tickets in line with SLAs, • Troubleshooting hardware, software, networking, and account-related issues, • Managing the full lifecycle of corporate iPhones and iPads (provisioning, configuration, support, decommissioning), • Using MDM tools (e.g., Intune or Jamf) to maintain secure and compliant mobile device configurations, • Escalating complex issues to senior or 2nd/3rd line teams where appropriate, • Keeping users informed throughout the lifecycle of their request, • Maintaining accurate documentation and contributing to the knowledge base, • Participating in an on-call rota and responding to priority incidents within agreed timeframes, • Supporting continuous improvement and maintaining compliance with IT and security policies What We’re Looking For as an IT Support Technician Experience • At least 1 year of experience in an IT support or helpdesk role Technical Knowledge • Microsoft Windows and Microsoft 365, • Active Directory / Azure AD account administration, • Basic networking and remote access troubleshooting, • iOS device support (iPhones/iPads), • ITSM and remote support tools (e.g., ServiceNow, BeyondTrust, Cherwell), • ITIL Foundation v4 certification (or willingness to obtain) is desirable. Key Skills & Attributes • Excellent communication and interpersonal skills, • Strong troubleshooting and logical problem-solving ability, • Customer-focused and empathetic approach, • High attention to detail and accuracy, • Ability to manage multiple priorities under pressure, • Comfortable working independently and collaboratively, • Process-driven mindset with a focus on continuous improvement, • Willingness to work flexible hours and participate in an on-call rota Why Join Us? You’ll be part of a supportive and collaborative IT team that values professionalism, service excellence, and continuous improvement. This role offers exposure to modern cloud technologies alongside traditional infrastructure, providing an excellent opportunity to grow your technical skills and develop your career. If you’re ready to take the next step in your IT support career and make a real impact, apply today. Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy

The Opportunity Black Label Creations (BLC) is a new, disruptive, and innovative private label supplier of finished nutritional supplements. We provide a full-service solution from concept to shelf, delivering premium, bespoke nutrition products supported by branding, product development and scalable production. As the business continues to grow, we are looking for a talented Creative Designer to help elevate how BLC presents itself across all marketing and sales touchpoints. This is a hands-on, varied role for a designer with strong visual instincts, attention to detail and a passion for brand consistency. You’ll play a key role in shaping BLC’s visual identity across digital, print and social platforms, while supporting both marketing and sales activity. The Role Black Label Creations are looking for a proactive, detail-driven Creative Designer to support and enhance the BLC brand across all creative outputs. This role sits within the Sales & Marketing function and works closely with the Marketing Manager, New Business Development and wider teams to ensure all creative materials are consistent, premium and commercially effective. You will be responsible for delivering day-to-day design work while also contributing creatively to the ongoing evolution of the brand. The role combines graphic design, content creation, photography/videography and brand guardianship, making it ideal for someone who enjoys variety and ownership. Key Responsibilities Brand, Marketing & Sales Support • Maintain and update the BLC website, ensuring content and imagery remain current, accurate and on-brand, • Design and update sales and marketing decks in line with BLC brand guidelines, • Create visual assets for BLC marketing initiatives, including email campaigns and newsletters, • Design client-facing newsletters, managing layout, visuals and formatting, • Design and distribute a monthly internal BLC newsletter, • Create brochures, leaflets and marketing collateral for trade shows and events Social Media & Content Creation • Design and create content for BLC’s social media channels (primarily LinkedIn and Instagram), including static posts, carousels, stories and short-form video, • Ensure all content is visually engaging, on-brand and optimised for each platform, • Work closely with marketing and sales teams to support campaigns and content rollouts Photography & Videography • Plan, shoot and edit photography and video content in-house for marketing and social use, • Attend trade shows to capture real-time and post-event content, • Attend manufacturing site visits to capture behind-the-scenes, product and brand storytelling content, • Edit content efficiently for digital-first and social-first outputs Brand Management & Consistency • Act as a brand guardian, ensuring all creative outputs align with BLC’s brand voice, mission and visual identity, • Maintain consistency across all platforms, materials and touchpoints, • Continuously evolve and refresh the brand’s look and feel to keep it premium, contemporary and relevant, • Maintain and organise the digital asset library, ensuring easy access to approved brand materials Additional Responsibilities / Value Add • Proactively suggest creative ideas to enhance brand visibility and engagement, • Support campaign rollouts with creative assets across multiple channels, • Manage multiple projects simultaneously while meeting deadlines, • Liaise with external suppliers such as printers or freelance creatives when required, • Provide ad hoc support to the BLC Branding Services team, including preparing and artworking packaging files for print About You • Creative, proactive and solutions-focused, • Strong visual taste with commercial awareness, • Highly organised, reliable and detail-oriented, • Comfortable working at pace and managing multiple priorities, • Confident working independently while collaborating with cross-functional teams, • Passionate about branding, design and visual storytelling, • Genuine interest in health, wellness and lifestyle brands, particularly those focused on quality and innovation Skills & Experience Essential • Proven experience as a Creative Designer / Graphic Designer (in-house or agency), • Strong portfolio demonstrating brand-led design across digital and print, • Confident in photography and videography, particularly for social media, • Strong understanding of brand consistency and visual identity systems Desirable • Experience within manufacturing, B2B or premium brand environments, • Understanding of social media formats, trends and best practices, • Basic understanding of marketing performance and engagement metrics, • Experience updating content within CMS platforms (e.g. WordPress, Shopify or similar) Software & Technical Skills Essential: • Adobe Creative Suite (InDesign, Photoshop, Illustrator), • Adobe Premiere Pro and/or After Effects (or equivalent), • Canva (for fast-turnaround or internal assets), • Lightroom, • Figma, • Basic motion graphics or animation, • Familiarity with email marketing platforms (e.g. Mailchimp, Klaviyo, HubSpot) Job Type: Full-time The Package • Salary negotiable based on experience, • Private Healthcare (Includes Dental, Optical, Mental & Physio Therapies), • Local Gym Membership, • Breakfasts, Snacks & Supplements provided in the office Work Schedule Monday – Friday Work from home Monday, Wednesday & Friday In Office Tuesdays & Thursdays Hours: 9am–5pm (flexi time 8am–4pm) Location: Frimley, GU16 7AZ

IT Technician Placement Programme - No Experience Required The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 3 months: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement At this point you will have fully completed our IT Support Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £20-30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £795, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT. Read through the information? xrnqpay Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

A recruitment agency is seeking a Temporary First Line Support Technician in Farnham. The role entails providing initial IT support, troubleshooting issues, and assisting users with Microsoft 365. This is a great opportunity to gain IT support experience in a friendly environment.

A leading defense technology company in Farnborough is seeking a Support Service Agent to provide first-line technical support to internal users. Ideal candidates will have over a year of experience in IT support, strong problem-solving skills, and a collaborative attitude.

The ideal candidate should have over two years of IT support experience, familiarity with Microsoft 365 and Apple devices, and a proactive problem-solving attitude. A leading private aviation company in Farnborough is seeking an IT Service Desk Analyst to provide first and second-line support for us

We are currently recruiting on behalf of our client for a proactive and customer focused Temporary First Line Support Technician to join their IT service team based in Farnham. As the first point of contact for all IT queries, you will provide initial technical support to users across the business.

As our First Line Support Technician, you'll provide essential frontline IT support, ensuring quick resolutions for everyday issues while maintaining high customer satisfaction. We're looking for a motivated First Line Support Technician to join our team and be the first point of contact for all IT

A leading IT solutions provider is looking for several Service Desk Analysts to enhance their customer support experience. The ideal candidate should have prior IT support experience and a desire to provide exceptional service in a dynamic environment. Opportunities for growth and development are av

A local government organization in the United Kingdom is seeking a Junior ICT Technician to deliver first-line technical support for end-users.

A leading NHS trust in Greater London is looking for an IT Service Desk Analyst responsible for providing first-line support for technical issues. This role also requires out-of-hours on-call support.

A local government authority in the East Midlands is seeking a Junior ICT Technician to provide technical support and assist in maintaining IT infrastructure. You will play an essential role in resolving IT issues, ensuring efficient operations, and providing support to end-users.

Due to ongoing growth and increased service demand, they are seeking a proactive and customer-focused 1st Line Support Engineer to join their service desk team. THE 1ST LINE SUPPORT ENGINEER OPPORTUNITY. Act as the first point of contact for customer queries via phone, email, webchat and support por

A leading service provider in Greater London is seeking a Service Desk team member to support incident management by accepting and recording user issues. Flexibility to adapt to unexpected tasks is also essential, as this position supports a dynamic IT environment.

A leading developer platform is seeking a Developer Support Engineer to provide first-line technical support for developers. Applicants should have 2–4 years of experience in a technical support capacity, possess excellent problem-solving abilities, and be strong communicators.

You will be responsible for providing first line support in maintaining and repairing laboratory instruments and equipment in a technologically advanced manner. This crucial position will be embedded within the laboratories to provide direct support to laboratory operators in issues related to both

A prominent NHS Trust in the UK is searching for highly motivated individuals to provide first line IT support within its Service Delivery Centre. Join a team dedicated to supporting healthcare with reliable IT solutions.

A recruitment agency is seeking a First Line Support Engineer in Milton Keynes. The role requires maintaining and repairing laboratory instruments, providing direct support to laboratory operators.

A leading waste management company in Greater London seeks an IT Support Technician to be the first point of contact for IT issues. This role entails troubleshooting hardware/software issues, managing support requests, and supporting users in a Microsoft 365 environment. The ideal candidate should h

As a First Line Support Consultant at Pinewood. As a Customer Support Consultant, you will be the first point of contact for our customers, assisting with any day-to-day queries, helping to trouble shoot problems, and providing client training. AI, youll be on the frontline of our customer experie

The apprentice will provide first-line IT support to users, resolve technical issues, and prepare devices for onboarding. Applicants should have 5 GCSEs and some technical support knowledge. Join us for a chance to elevate your career with innovative projects and a supportive community.

If you’ve also worked in the following roles, we’d also like to hear from you: IT Helpdesk Analyst, 1st Line Support Engineer, First Line Support Technician, Technical Support Engineer, Application Support Analyst, Cloud Support Engineer, IT Support Technician, IT Technician, Service Desk Analys

A healthcare organization is seeking a candidate for an IT Service Desk role in Ascot, focusing on delivering first-line support to clinical and administrative staff.

The role involves providing technical support, managing IT cases, and maintaining systems in a fast-paced environment.

In this full-time, temporary role, you will be responsible for providing excellent customer service over phone, email, and social media while supporting administrative tasks related to parking services.

A leading IT support firm is seeking a Level One Engineer to provide first-level technical support.

A leading UK IT service provider is seeking an ICT Associate based in Bathgate to offer first-line technical support across multiple sites. This role involves managing support requests, providing expert advice on IT best practices, and ensuring a positive user experience. Candidates should possess s

A leading logistics company in Solihull is seeking a Flow Controller to provide first-line support and ensure quality in operations.