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We are looking for a reliable, hardworking, and motivated Kitchen Porter to join our team. This role is ideal for someone who enjoys working in a fast-paced kitchen environment and is keen to develop their culinary skills, with opportunities to progress into a Salad Chef or Chef role through training and experience. Key Skills and Attributes: • A positive attitude with a willingness to learn and develop within the kitchen team., • Good communication skills and the ability to work effectively with Kitchen Managers, Chefs, and colleagues., • A strong work ethic with excellent attention to detail and a commitment to maintaining high standards of cleanliness and food safety., • Ability to work efficiently in a busy, fast-paced environment while remaining calm under pressure., • Good time management and organisational skills., • Understanding of, or willingness to learn, food hygiene, health and safety, and kitchen procedures., • Physically fit and able to stand for long periods, carry out manual handling tasks, and work during busy service periods., • Flexible to work a variety of shifts, including evenings, weekends, and public holidays., • A dependable team player who can follow instructions and support the wider kitchen team., • Previous kitchen experience is an advantage but not essential, as full training will be provided. Career Development We support our team’s growth and offer training opportunities for Kitchen Porters who show commitment and passion, with the chance to progress into roles such as Salad Chef, Prep Chef, or Chef.

Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

Assistant General Manager – Remoli Ealing Broadway Remoli is looking for an experienced and motivated Assistant General Manager to join our team at Ealing Broadway. You’ll work closely with the General Manager to support the day-to-day running of the restaurant, lead the team on shift, maintain high service standards and help drive sales, guest satisfaction and operational performance. We’re looking for someone who is confident on the floor, hands-on, organised and able to lead by example in a busy restaurant environment. Key responsibilities include: • Supporting the General Manager with daily restaurant operations, • Leading shifts and supervising the front-of-house team, • Delivering excellent customer service and maintaining company standards, • Supporting staff training, development and motivation, • Managing opening and closing procedures, • Monitoring labour, service standards and operational performance, • Handling customer feedback and resolving issues professionally, • Supporting stock control, cash handling and general administration, • Ensuring food safety, health & safety and cleanliness standards are followed What we’re looking for: • Previous experience as an Assistant Manager, AGM or strong Supervisor in hospitality, • Confident leadership and communication skills, • Strong customer-service mindset, • Reliable, organised and proactive, • Comfortable working in a fast-paced environment, • Flexible availability, including evenings and weekends, • Right to work in the UK What we offer: • Competitive salary, • Staff meals and discounts, • Training and development, • Opportunities to progress within a growing restaurant group, • Friendly and supportive team environment Location: Remoli Ealing Broadway, London If you’re passionate about hospitality and ready to take the next step in your management career, we’d love to hear from you.

About Khayal Khayal is a Mediterranean and Turkish-inspired restaurant dedicated to delivering exceptional food, warm hospitality and a memorable dining experience. We are looking for friendly, professional and enthusiastic waiters and waitresses to join our team and help create a welcoming atmosphere for every guest. Key Responsibilities • Welcome guests warmly and provide excellent customer service., • Present menus, explain dishes and make recommendations., • Take food and beverage orders accurately and efficiently., • Serve food and drinks professionally and promptly., • Ensure tables are clean, organised and properly set., • Check on guests throughout their dining experience to ensure satisfaction., • Handle customer enquiries, special requests and complaints professionally., • Communicate effectively with kitchen staff, bar staff and management., • Process bills and payments accurately., • Maintain high standards of cleanliness, hygiene and food safety., • Follow restaurant procedures and health and safety regulations., • Support colleagues to ensure smooth daily restaurant operations. Requirements • Previous experience in a restaurant or hospitality environment is preferred., • Excellent communication and customer service skills., • A friendly, confident and professional attitude., • Ability to work well under pressure in a fast-paced environment., • Strong attention to detail and a positive, team-focused approach., • Good personal presentation and a professional manner., • Flexibility to work evenings, weekends and bank holidays., • A willingness to learn about our menu and provide recommendations to guests. What We Offer • Competitive pay and tips., • A friendly and professional working environment., • Training and development opportunities., • Opportunities for career progression., • The chance to be part of a growing restaurant brand. Our Ideal Candidate We are looking for someone who takes pride in hospitality, enjoys interacting with people and understands that excellent service is about more than simply serving food. You should be attentive, reliable and passionate about creating an exceptional dining experience for every guest. How to Apply: Please submit your CV and a brief introduction explaining why you would be a great fit for the Khayal team.

We are seeking an enthusiastic and experienced Waiter/Waitress to join our team. The successful candidate will have a proven track record in a restaurant environment, a strong passion for hospitality, and the skills necessary to deliver exceptional service. Key Responsibilities: • Welcome and seat guests, ensuring a warm and friendly experience., • Accurately take and deliver food and drink orders., • Maintain high presentation standards when serving dishes., • Provide menu recommendations and accommodate special requests., • Handle customer payments and ensure accurate billing., • Keep tables clean and well-presented at all times., • Collaborate with team members to ensure smooth service. Requirements: • Previous experience as a Waiter/Waitress in a restaurant., • Strong communication and customer service skills., • Ability to work efficiently in a fast-paced environment., • Friendly and professional demeanor., • Flexible availability, including evenings, weekends, and holidays. If you have a passion for great food and outstanding service, we look forward to hearing from you!

Namaste Lounge is a busy 300+ cover restaurant looking for an experienced Receptionist Manager to take ownership of our reservations, front desk and guest arrival experience. This is a hands-on role for someone who is confident managing a high-volume reservation book, busy waitlists, walk-ins and table availability during fast-paced services. Key Responsibilities: • Manage the reservation book across phone, online and reservation platforms, • Maximise bookings and fill cancellations and available time slots, • Manage walk-ins and busy waitlists efficiently, • Coordinate table allocations and turn times with the restaurant floor and kitchen, • Handle late arrivals, overbookings, guest queries and complaints professionally, • Chase booking confirmations, deposits and pre-orders, • Maintain accurate guest notes, allergies and special requests, • Lead and support the reception/host team, • Provide clear cover forecasts and handovers to management and the kitchen What We’re Looking For: • Previous experience managing reservations in a busy, high-volume restaurant, • Experience handling a busy waitlist and restaurant front desk, • Confident using SevenRooms or a similar reservation system, • Calm, organised and decisive under pressure, • Excellent communication and customer service skills, • Professional appearance and manner, • Commercial awareness with a focus on maximising covers and reducing empty tables, • Flexible to work evenings, weekends and peak trading periods, • Right to work in the UK Experience managing a 300+ cover restaurant or similar high-volume venue is strongly preferred. To apply, please send your CV with a brief summary of your previous restaurant reservations/front-of-house experience.

Led by acclaimed Chef Patron Emanuele Pollini, this role offers the chance to work within a Grade II listed landmark that combines a world-class restaurant, art gallery, theatre, and event spaces. Pollini has received international recognition, ranking among the Top 50 Italian Restaurants in the World and earning the prestigious Tre Forchette award from Gambero Rosso as one of London's leading Italian dining destinations. This is an exciting role on the restaurant team at a prestigious venue in Kensington & Chelsea, bringing Italian dining to West London. As Chef De Partie, you will be responsible for efficiently running a section of the kitchen day to day. Your main responsibility will be to help lead service and maintain the high culinary standards set by Executive Chef Emanuele Pollini, while also maintaining efficiency, attention to detail, and kitchen cleanliness. Chef requirements • Complete service to a high standard, • Maintain high quality of food offering, • Abide by all EHO requirements, • Ensure the smooth running of the daily operations in the kitchen, • Ensure hygiene and health and safety regulations are met or exceeded in your kitchen, • Making orders of supplies and ingredients, • At least 1-2 years' experience working in high-end kitchens, • Creativity, flair and passion for your craft with a great eye for detail, • A desire to work flexible hours including weekends and evenings, • Ability to spot and resolve problems efficiently, • You will need to be an excellent communicator with great organisational skills., • You will possess a friendly demeanour and take genuine pleasure in supporting your colleagues

GRILL CHEF – PLEASE SIR! We’re looking for a confident, hardworking Grill Chef to join the Please Sir! team. Please Sir! is all about serving seriously good smash burgers, quickly and consistently, while keeping the energy high and the standards even higher. We’re looking for someone who can handle a busy grill, work well under pressure and become a reliable part of our team. The Role As a Grill Chef, you’ll be responsible for preparing and cooking our menu to the Please Sir! standard, with a particular focus on our signature smash burgers. Your responsibilities will include: • Cooking and smashing burgers on the grill to specification, • Preparing and cooking other menu items and sides, • Following recipes, portion sizes and presentation standards, • Managing multiple orders during busy service, • Preparing and maintaining your station before, during and after service, • Completing food preparation and stock rotation, • Maintaining excellent food hygiene and cleanliness standards, • Monitoring stock levels and communicating shortages, • Following allergen and food safety procedures, • Working closely with the kitchen and front-of-house team to keep service running smoothly, • Cleaning down equipment and kitchen areas at the end of service Who We’re Looking For Experience working on a grill or in a fast-paced kitchen is preferred, but attitude is just as important to us as experience. We want someone who: • Works quickly without compromising quality, • Can stay calm and organised during a busy service, • Takes pride in the food they send out, • Is reliable, punctual and hardworking, • Understands the importance of cleanliness and food safety, • Works well as part of a team, • Is willing to learn the Please Sir! way of doing things, • Brings good energy to work and gets stuck in when things get busy What We Expect At Please Sir!, we expect everyone on the team to give 100%, 100% of the time. You don’t need to know everything on day one — we can teach our systems, menu and cooking methods. What we can’t teach is drive, reliability and pride in being part of the team. If you love working in a fast-paced kitchen, enjoy being part of a close team and want to serve some of the best smash burgers around, we’d love to hear from you. Job Title: Grill Chef Company: Please Sir! Experience: Grill/kitchen experience preferred Hours: Flexible, including evenings and weekends Pay: Dependent on experience starting at £13 per hr for 21+

The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed. Key Responsibilities: 1. Drink Preparation and Service: • Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits., • Provide recommendations to customers on drink selections based on their preferences., • Ensure all drinks are prepared according to standard recipes and portion sizes. 1. Customer Service: • Greet and engage with customers in a friendly and professional manner., • Take orders accurately and ensure customers are served promptly., • Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary. 1. Bar Maintenance and Cleanliness: • Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment., • Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift., • Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager. 1. Cash Handling and Transactions: • Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly., • Balance the cash register at the end of the shift, reporting any discrepancies. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons., • Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures. 1. Team Collaboration: • Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service., • Assist in the training of new bar staff as needed., • Participate in staff meetings and contribute to the continuous improvement of bar operations. Qualifications: • Previous experience as a bartender or in a similar role is preferred., • Strong knowledge of mixology, drink recipes, and beverage trends., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining high standards of service., • Basic math skills for handling cash transactions., • Flexibility to work evenings, weekends, and holidays as needed. Physical Requirements: • Ability to stand for long periods of time., • Capable of lifting heavy items, such as cases of liquor or beer kegs, as required. Additional Skills: • Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus., • Passion for the hospitality industry and a positive attitude.

Fundraising Officer (Part-Time) Location: Eastcote, HA4 9XA (with some potential for home working) Salary: £30,000 FTE (£17,015 pro rata, inclusive of holiday allowance) Hours: 22 hours per week during school term time (39 weeks) plus 7 hours per week for 7 weeks during school holidays Reports to: Fundraising & Communications Manager Help Make a Difference for ADHD and Autistic People Across North West London The Centre for ADHD and Autism Support (CAAS) is looking for a passionate, proactive and relationship-focused Fundraising Officer to help grow our income and expand our impact across North West London. Every year, CAAS supports hundreds of ADHD and autistic children, young people, adults and their families through information, advice, support services, training and community programmes. As demand for our services continues to grow, we are seeking a talented fundraiser who can help us build strong supporter relationships, develop new income streams, and ensure our vital work reaches even more people. If you are an experienced fundraiser who enjoys building connections, creating opportunities and making a real difference in your community, we'd love to hear from you. About the Role Working closely with the Fundraising & Communications Manager and CEO, you will play a key role in developing and delivering fundraising activities that generate sustainable income and increase awareness of CAAS. This varied and rewarding role will include: • Developing and delivering community fundraising initiatives and events, • Recruiting and supporting individual and community fundraisers, • Building relationships with donors, schools, community groups and corporate partners, • Researching and developing new fundraising opportunities, • Supporting trust and grant applications, • Helping to grow digital and social media fundraising campaigns, • Maintaining fundraising records and supporter data using our CRM, • Representing CAAS at events, presentations and community engagements You will also act as an ambassador for the charity, delivering excellent supporter care and helping donors understand the impact of their contributions. About You We're looking for someone who brings enthusiasm, initiative and a proven ability to generate income through fundraising activities. You will have: Essential • Experience in a fundraising role, ideally within the charity or not-for-profit sector, • A successful track record in community fundraising, events, individual giving or related income generation, • Experience building relationships with donors, supporters, community groups or corporate partners, • Strong communication and presentation skills, • Excellent written skills, including experience preparing funding applications or fundraising materials, • Experience using a CRM or database to manage supporter information, • Strong organisational skills and the ability to manage competing priorities, • A positive, professional and collaborative approach Desirable • Experience supporting fundraising volunteers or volunteer groups, • Corporate fundraising experience, • Experience contributing to larger trust and foundation applications, • Knowledge of digital fundraising and social media campaigns, • A fundraising qualification or equivalent experience, • Full UK driving licence You do not need previous experience of working with ADHD or autistic people. Full training will be provided. What matters most is that you share our commitment to inclusion, diversity and improving the lives of neurodivergent people and their families. Why Join CAAS? Make a genuine difference to local families and communities Join a passionate and supportive team Flexible working arrangements available Opportunity to develop your fundraising career across multiple income streams Training and professional development opportunities Be part of a respected charity with a growing impact across North West London Our Commitment to Equality, Diversity and Inclusion CAAS values diversity and welcomes applications from people of all backgrounds. We particularly encourage applications from people from Black, Asian and ethnic minority communities, disabled people, and LGBTQ+ candidates. We are committed to flexible working and will consider options including term-time working, compressed hours, annualised hours and job-share arrangements where appropriate. Safeguarding CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The successful candidate will be required to provide satisfactory references, complete pre-employment checks and undertake an Enhanced DBS check. Apply Now Join us and help create neurodiverse-aware communities where ADHD and autistic people can thrive. Applying If you’re looking for a supportive, inclusive workplace, we’d be delighted to receive your application, along with a short covering note. Please note that all applications must be completed through completion of our application, available via our website. CV's alone will NOT be accepted. Please note If you haven’t heard from us within two weeks of the closing date, please assume that you have not been shortlisted for interview. Due to the volume of applications we receive, we are unfortunately unable to respond to everyone individually. Thank you for considering a role with us – we genuinely value your interest and hope you will consider applying for future opportunities.

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

COOK / CHEF – Requirements We are looking for a skilled, reliable and passionate Cook/Chef to join our team at Restaurant Miorița. The ideal candidate should have: • Previous experience working in a professional kitchen, • Good knowledge of food preparation and cooking techniques, • Good organisation and time-management skills, • Ability to work efficiently under pressure, • High standards of cleanliness and food hygiene, • Team spirit and good communication skills, • Responsibility, punctuality and attention to detail, • Flexibility to work evenings and weekends, • Passion for quality food and consistent presentation Experience with Romanian traditional cuisine is a strong advantage.

Online Live Seller / Live Auction Presenter Company: Payit4ward Ltd Location: Unimix House, Abbey Road, London, NW10 7TR Pay: £20 per hour plus performance-based bonuses Job type: Part-time or full-time, with flexible shifts Payit4ward Ltd is looking for a confident, energetic and persuasive Live Seller to present our online perfume auctions across platforms including Whatnot and eBay Live. You will showcase authentic designer and niche fragrances, communicate with viewers, answer questions and create an exciting auction experience that encourages engagement and sales. Main responsibilities: • Host entertaining online live-selling and auction sessions, • Present and describe perfumes clearly and confidently, • Engage with viewers and respond to live comments, • Create excitement, urgency and trust during auctions, • Explain fragrance notes, brands, sizes and product features, • Promote special offers, giveaways and upcoming shows, • Work closely with the auction and stock teams, • Maintain strong energy throughout extended live sessions, • Meet agreed sales and audience-engagement targets The ideal candidate will be: • Confident and comfortable speaking on camera, • Charismatic, energetic and naturally entertaining, • Persuasive, quick-thinking and sales-focused, • Fluent in English with clear communication skills, • Reliable, punctual and comfortable working as part of a team, • Available for some evening and weekend shifts, • Interested in perfumes, beauty, fashion or luxury products Previous experience in live selling, retail sales, presenting, content creation, Whatnot, eBay Live or TikTok Shop is preferred but not essential. Training can be provided to candidates with the right personality and attitude. How to apply: Please submit your CV together with a short 60-second audition video. In the video, introduce yourself and sell or describe any product as though you were presenting it during a live online auction. We are looking for someone who can capture attention, build trust with viewers and turn an online audience into loyal customers.

🍨 Join Our Team at Krave Dessert Café! 🍨 Are you passionate about desserts and great customer service? Krave Dessert Café is looking for a friendly, enthusiastic, and reliable team member to join our growing family. What We’re Looking For: ✨ Previous experience in hospitality, café, or dessert shop preferred ✨ A positive, can-do attitude with great people skills ✨ Ability to work well in a fast-paced environment ✨ Flexibility with shifts, including evenings and weekends Your Role Will Include: Serving our delicious desserts, drinks, and treats to customers Providing excellent customer service with a smile Preparing and presenting menu items to our high standards Maintaining a clean and welcoming café environment Working as part of a fun and supportive team What We Offer: ✅ Competitive pay ✅ Staff discounts on all our desserts ✅ A welcoming, supportive team atmosphere ✅ Opportunities to grow with us as we expand 📍 Location: Krave Dessert Café 📅 Start Date: Immediate start available If you love desserts as much as we do and want to be part of a dynamic team, we’d love to hear from you!

Izgara Hatch End is a busy Turkish charcoal grill restaurant looking for an experienced, confident waiter/waitress to join our front-of-house team. Immediate start. Pay: £12.71–£15.00 per hour (depending on experience) Hours: Full-time Start: Immediate What we're looking for: • Previous experience as a waiter/waitress in a busy restaurant (essential), • Confident selling skills — comfortable upselling drinks, sides and specials, • Strong communication and a warm, professional manner with guests, • Able to work as part of a fast-paced team during busy service, • Flexible availability including evenings and weekends, • Right to work in the UK What we offer: • Competitive pay above minimum wage, • Full-time, stable hours, • Staff meals on shift, • Tips, • Friendly, supportive team environment, • Opportunity to grow with a well-known local restaurant About us: Izgara Hatch End is a Turkish charcoal grill restaurant known for quality food and warm hospitality. We're investing in our team and looking for waiters/waitresses who take pride in great service and aren't afraid to sell. To apply: Message us on JobToday or drop your CV in at the restaurant. Interviews this week.

Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person