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TECHNICAL SALES MANAGER Job Title: Technical Sales Manager Location: Hayes Salary: Up to £70,(Apply online only) Shift: Monday to Friday - 8:00am to 4:30pm Job Role of the Technical Sales Manager An exciting opportunity has opened for an experienced Technical Sales Manager to join a specialist manufacturer supplying technical products into transport, local authority and construction-related sectors. The Technical Sales Manager will be responsible for managing incoming sales enquiries, reviewing technical drawings and specifications, producing estimates, cost build-ups and quotations, and following up with customers. You will liaise with clients to understand project requirements, respond to technical queries and work closely with internal teams to support technical, project-led sales opportunities. This role is predominantly focused on incoming enquiries rather than cold business development, but will require strong commercial awareness, technical understanding and the ability to manage customer relationships professionally. Sector - Technical Sales, Estimating and Construction Products Non-Negotiable Requirements of the Technical Sales Manager Sales and estimating experience Technical, manufacturing, construction or engineering background Experience producing estimates, cost build-ups and quotations from technical drawings/specifications Requirements of the Technical Sales Manager Technical sales experience Sales estimating or technical estimating experience Reading and interpreting technical drawings and specifications Producing estimates, cost build-ups and customer quotations Quotation follow-up and customer relationship management Experience with technical, manufactured, engineered or construction-related products Customer-facing communication and technical query handling Commercial awareness and attention to detail Ability to work independently and take ownership of enquiries Desirable Requirements of the Technical Sales Manager Fabricated metalwork, architectural metalwork or construction product sales Infrastructure, highways, civils or built-environment product experience Experience selling manufactured or engineered products into contractors, local authorities or transport-related customers Signage, wayfinding, street furniture or passenger transport infrastructure experience Manufacturing or production process knowledge Benefits for the Technical Sales Manager Salary up to £70,(Apply online only) depending on experience Team bonus scheme up to 10% Hybrid working considered Occasional client and site visits only Company pension scheme Discount and cashback platform Discounted gym membership and shopping offers Cycle-to-work scheme Green car scheme Training, product support and progression opportunities If you are interested in this Technical Sales Manager position and feel that you have the right experience, please apply with an up-to-date CV. As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place who you introduce to us. Please contact us for further details

HVAC Service Manager Package – HVAC Service Manager • Basic Salary: £65,000 – £70,000 per annum (DOE) + Bonus • Company Vehicle or Car Allowance + Fuel Card • Full-Time, Permanent Position • Location: Watford Company Overview – HVAC Service Manager Our client is a well-established and growing HVAC and mechanical services business, delivering servicing, maintenance and technical support across a portfolio of commercial sites. Due to continued growth, they are looking for an experienced and capable HVAC Service Manager to take responsibility for a portfolio of sites, leading a team of engineers and ensuring the efficient delivery of planned, reactive and remedial works. This is a varied role combining technical support, team management, customer relationships, commercial responsibilities and day-to-day service operations, making it an excellent opportunity for an experienced HVAC professional looking to take the next step in their career. HVAC Service Manager – Role and Responsibilities • Manage a portfolio of sites, providing support across all HVAC equipment while managing a team of field-based engineers • Lead the service team, providing guidance and support on operational and technical issues • Oversee the maintenance, servicing and repair of HVAC equipment and coordinate the service team accordingly • Resolve customer issues, problems and complaints, proactively addressing them to ensure they are concluded in a timely manner • Identify potential technical or operational issues proactively and provide effective solutions • Act as the key escalation point for technical queries from engineers and clients • Support the sales team with all service and technical-related enquiries • Prepare accurate and high-quality quotations and proposals for service, remedial and replacement works • Review engineer reports, service worksheets and job sheets to ensure works have been completed correctly and identify any additional requirements • Prepare, issue and chase quotations through to completion • Order parts and coordinate the delivery of materials required for service and repair works • Manage and coordinate the booking in of parts and ensure engineers have the correct equipment and materials required • Manage the engineers' queries and provide technical and operational support • Manage the engineers' diaries, scheduling and allocation of works to ensure efficient resource utilisation • Manage and participate in the on-call rota • Attend client meetings and manage client KPIs, service levels and performance • Prepare and review RAMS to ensure works are carried out safely and in accordance with company procedures • Ensure effective refrigerant management and compliance across the service operation • Support P&L reviews and management sign-off processes • Manage the warehouse, ensuring stock, parts and equipment are correctly organised and available when required • Monitor service performance, KPIs and operational activity, reporting into senior management • Build and maintain strong relationships with clients, engineers and internal teams HVAC Service Manager – Skills and Experience Required • Strong background within the HVAC or Mechanical Services industry • Previous experience managing or leading a team of HVAC engineers • Strong technical understanding of HVAC equipment and mechanical building services • Experience managing a portfolio of commercial sites and service contracts • Experience across planned preventative maintenance, reactive maintenance and remedial works • Strong understanding of engineer reports, service worksheets, RAMS and technical documentation • Experience preparing and managing quotations and proposals • Commercially aware with an understanding of P&L and service profitability • Excellent customer service and relationship management skills • Strong organisational skills with the ability to manage engineers, diaries, parts and multiple sites simultaneously • Confident dealing with escalated customer queries, complaints and technical issues • Good understanding of refrigerant management and relevant compliance requirements • Excellent communication and leadership skills • Full UK driving licence (Essential) • Positive, proactive approach with strong problem-solving abilities Benefits of this HVAC Service Manager Position • £65,000 – £70,000 basic salary (DOE) • Performance-related bonus • Company vehicle or car allowance + fuel card • Excellent overtime opportunities • 25 days annual leave + bank holidays • Pension scheme • Fully funded training and development opportunities • Travel pay and business expenses covered • Opportunity to work across a varied portfolio of commercial HVAC sites • Clear progression opportunities within a growing organisation Please send in your CV to be considered for this role. Keywords: HVAC Service Manager, HVAC Manager, HVAC Engineering Manager, Mechanical Services Manager, Service Manager, Engineering Manager, HVAC Engineer, Senior HVAC Engineer, Mechanical Engineer, HVAC Maintenance, HVAC Service, HVAC PPM, HVAC Reactive Maintenance, Air Conditioning, Heating, Ventilation, Chillers, AHU, FCU, VRF, VRV, Refrigeration, Refrigerant Management, BMS, Mechanical Services, Building Services, Maintenance Manager, Field Service Manager, Service Engineering Manager, Technical Manager TPBN1_UKTJ

Transaction Manager Franchised Motor Dealership - Middlesex Transaction Manager Car Dealership | Middlesex Salary: £35,000 Basic On-Target Earnings: £60,000 TO £80,000 dependant on performance Hours: 5-day working week - in every Saturday and every other Sunday with a day off within the week Benefits: Company car (EV options) We are recruiting an experienced Transaction Manager for a flagship franchised car dealership in Middlesex. This is a key role within the sales leadership team, focused on maximising deal profitability, finance penetration, and supporting a high-performing showroom. The Role: Desk and structure vehicle sales to maximise front and back-end profit Drive finance, warranty and ancillary product penetration Support and coach Sales Executives to improve close rates Ensure FCA compliance and accurate deal documentation Deliver a first-class customer experience in a busy, premium showroom The Ideal Candidate: Essential: Proven experience as a Transaction Manager (or similar) within a franchised dealership Strong understanding of automotive finance and add-on products Commercially driven with excellent attention to detail Confident dealing with customers and senior stakeholders Highly organised and compliant What's On Offer: £35,000 basic salary £60,000 - £80,000 OTE (uncapped) Company car (EV options) 5-day working week (weekends on a rota) Stable, long-term opportunity within a flagship operation If you're an experienced Transaction Manager looking for your next move in Middlesex then apply in confidence today. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission JBRP1_UKTJ

Candidates with experience of: Account Manager, Business Development Manager, Client Account Manager, Customer Service Executive, Sales Account Manager, Sales Executive, Sales Consultant, Business Development Representative, Business Development Consultant, Account Executive, Client Relationship Exe

Candidates with experience of: Financial Services Executive, Financial Services Accounts Executive, Client Account Manager, Customer Service Executive, Sales Account Manager, Account Executive, Customer Account Manager, Customer Success Executive, Client Relationship Executive, Business Development

This role will suit an inquisitive Business relationship Manager who can be the bridge the gap between IT solution providers and Projects.

Preschool Room Manager Hours: Full time /Perm / 4-5 days a week 34-42.5hrs We are currently recruiting for a passionate Room Manager to join our clients wonderful Nursery. You must be dedicated to ensure your room runs smoothly. You expect you to be a dedicated and ambitious Preschool Room Manager. Key Tasks and Responsibilities: Lead mentor and inspire a team to deliver the highest care and educations standards and support and carryout 1-1 meetings and supervisions to support checking staff knowledge and understanding of Policies and Procedures and child development and EYFS. In line with our standards for pedagogy, lead and support the curriculum to ensure a child-centred approach to operating all aspects of the nursery and ensure the observation and planning process meets the needs of all children in line with the Quality Assurance Framework. Ensuring internal policies and procedures and legislation from governing bodies are adhered to and team members can demonstrate their knowledge and understanding of Policies and Procedures through their individual impact statements and their practice. Demonstrate effective written and verbal communication with all stakeholders of the nursery and wider community including parents, professionals and colleagues. Support and manage Keeping Everyone Safe policies and procedures and continuously demonstrate, monitor and improve the practices and behaviours that underpin a high performing safety culture To be the lead Designated Safeguarding Lead at the nursery and hold overall responsibility for the day to day management of safeguarding and child protection policies in the nursery when the designated DSL. To lead by example and drive the culture of Safeguarding Children and promoting professional staff behavior. In collaboration with Nursery manager, contribute to succession planning, identification and delivery of relevant training, and additional requirements for personal development plans including coaching and mentoring for all staff Fulfil their roles, responsibilities and legislation duty in relation to safeguarding children by ensure that they have read understood and implement the Safeguarding Policies and Procedures. Ensure that they have completed Child Protection training every two years as set out in the Child Protection Policy and that this training impacts on their ability to safeguard the children in their care Working as part of a larger team to ensure all essential day to day tasks are completed in line with the nursery demands ie. Hygiene standards and room preparation. Promote the nursery to current parents and potential customers to support the retention and ongoing occupancy growth Ensuring commercial success of the nursery by maintaining expenditure inline FTEs and budget KPIs and ensuring purchasing is made inline with the procurement guidelines. Engage with the Local Authority and understand the local offer to support the practice in all areas of the nursery Continuation of personal professional development to ensure during periods of full responsibility of the nursery knowledge and skills are up to date, full, and relevant to the role of the designated person in charge and responsible for leading the setting. To provide support for your colleagues within the nursery and across the broader business when required. Attendance at staff meetings and training sessions to ensure continuous professional development Responsible for: Providing strong and clear line management for a Nursery team including mentoring of the wider leadership team including the third in charge role, room leaders and colleagues. Plan and demonstrate a clear understanding of efficient staff deployment, matching staff hours to FTE bookings and managing the rostering in line with regulatory standards. Ensure strong and effective performance management and monitoring processes, with the ability to demonstrate impact and show improvements in performance, leading to the highest quality provision as set out in the Quality Assurance Framework, improved inspection ratings, full regulatory compliance, high levels of customer and employee satisfaction and growth. Leading a Health and Safety Culture where you ensure all team members recognise the part they each play in ensuring robust procedures are followed for Policies and Procedures and the regulatory standards set by our regulator. Ensuring you provide an environment which a strong focus on our customer and practitioner engagement and provide guidance to practitioners. Undertake regular 1-1/supervision meetings with staff to plan and provide suitable professional development activities and opportunities for personal growth within a culture of self-driven development, to promote individual and team expertise in all aspects of nursery development and learning, to secure a highly effective, motivated and innovative team. Take responsibility for own personal and professional development, accessing high level improvement activities that inform general and nursery based on national and international perspectives of ‘best practice'. Ensure children's records and files are kept up to date and accurate Working with NM to ensure safer recruitment policies and procedures are adhered to for all staff. Essential Experience: Working in collaboration with colleagues and the Nursery Manager in achieving positive working relationships through effective communication leadership and guidance and support of all members of the nursery team. A strong record of on-going training and/or professional qualifications since qualifying Proven experience of working in early years education settings with successful management leading to ‘Good or better' regulatory inspection outcomes Strong decision-maker, with the proven ability to support change; a secure understanding of the complex relationship between business/commerce and service excellence within regulated setting, with the ability to follow guidelines and work with others to achieve success Experience of proving support and leadership to a staff team to enable staff in fulfil their roles, responsibilities and legislation duty in relation to safeguarding children. Current 12hrs Paediatric First Aid Certificate Experience Desirable: Leading teams through coaching and mentoring Experience of budget management, efficient staff deployment and rostering programmes, and managing commercial performance and reporting metrics Knowledge of Local Authority and Regulatory requirements and inspection processes across the UK Coaching and mentoring experience. Qualifications: Full and relevant level 3 qualification (essential) 12 hours paediatric first aid and first aid at work (essential) Level 2 Food Hygiene or equivalent -ideal Relevant safeguarding/child protection training undertaken and a willingness to update training regularly (essential) Evidence of continuous professional development Undergraduate or Foundation Degree in Early Childhood Studies or other relevant subject (Desirable) EYPP/EYTT or QTS post graduate status (Desirable) Full, clean driving licence and flexibility to travel as necessary Personal Attributes: Able to communicate clearly with adults and children using a variety of techniques (oral and in writing) Ability to lead and inspire nursery leaders and colleagues to achieve the highest standards or care and education. Highly motivated and driven, achieving positive impact and meeting deadlines Ability to build trust and develop cohesive teams – strong empathy to understand child and parents view, clear expectations and fair-minded High energy and thrives in a fast-paced, dynamic environment - calm approach and ‘can-do' attitude Encourages colleagues to realise their potential and empowers high performers Able to manage workload and manage time effectively to deliver the desired results Able and competent user of company ICT systems and have the willingness to learn and develop ICT skills Job Types: Full-time, Permanent Benefits: Childcare Company events Company pension Employee discount Free parking Company meals Referral programme Schedule: Day shift Monday to Friday No weekends School type: Day nursery Private nursery school Work Location: In person Job Types: Full-time, Permanent Benefits: Company pension Employee discount Experience: leading a room : 1 year (required) TPBN1_UKTJ

Sufficiency and Supplier Relationship Manager. Sufficiency and Supplier Relationship Manager. You will play a central role in delivering the pan-London Sufficiency Strategy and Action Plan, working with senior leaders, local authorities and partners to develop strategic approaches to supplier relati

Are you an experienced sales and business development professional looking to drive profitable growth, gain market share and create future pipeline opportunities within specific segment or product specialism? Are you an experienced sales and business development professional looking to drive profitable growth, gain market share and create future pipeline opportunities within specific segment or product specialism? As a global leader in electrical wholesale, Rexel distributes advanced electrical and energy-efficient products worldwide. We deliver smart, sustainable solutions engineered to enhance comfort, safety, and security across residential, commercial, and industrial sectors. We are looking for professional, ambitious and motivated sales professionals who can build existing customer partnerships and create and forge new business opportunities. This role is working within our Watford Cluster to drive new business into our branches and cement long term value added partnerships across dedicated sectors. • Company Car Scheme, • Bonuses: Performance Related Bonus Scheme, • Time Off: 33 days annual leave(including bank holidays, increasing throughout the years too!), • You can also buy and sell holiday each year, • Enhanced parental leave, • Support & Development: Extensive learning opportunities from day one., • Health & Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more!, • Perks: Contributory pension scheme and life assurance, Staff discounts, exclusive holiday offers and free financial support and education As a Business Development Manager at Rexel, you will drive profitable growth, gaining market share and creating future pipeline opportunities, within specific segment or product specialism. This role is pivotal in driving sales, collaborating with branch based teams and creating an exceptional customer relationship and service. • Strategic Roadmap: Use data driven insights and tools to create a plan to increase market share (within a defined geography/segment/specialist product group) identifying potential and long-term growth opportunities through new offerings, markets, or revenue streams., • Pipeline Management: Build and maintain a pipeline of customer partnerships, • Customer Partnerships: Create partnerships and strategic relationships with customer (brand/business) for long term future opportunity., • Value Proposition Development: Create tailored solutions leveraging preferred suppliers to drive innovation and profitability., • Pricing and Profitability: Govern regional pricing, margins, and contract profitability., • Market Agility: Adapt strategies based on market and segment changes for long term future growth., • Multichannel Growth: Promote multichannel adoption to innovate customer propositions., • Customer Experience: Ensure exceptional customer experience and OTIF through collaboration with internal end to end experts to drive new business and successful implementation., • Team Development: Upskill internal teams, ensuring clear account ownership and regular reviews to achieve growth targets. At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success as a Business Development Manager include: • COLLABORATION – Building partnerships and working collaboratively with others to meet shared objectives, • HOLDS ACCOUNTABILTY – holds self and others accountable to meet commitments, • CUSTOMER PARTNERSHIP – Creating new customer partnerships with multi dimensional relationships for strategic insight for future opportunity, • DRIVES RESULTS - Consistently achieving results, even under tough circumstances, • INFLUENCES- using compelling arguments to gain the support and commitment of others, • BUILDS NETWORKS - Effectively building formal and informal relationship networks inside and outside the organisation, • Commercial expertise (margin, P&L, cost to serve), • Influencing and Negotiation skills, • Experience within a business development role with proven results., • Able to make data driven decisions to drive strategic plans and growth opportunities., • Strong stakeholder management experience with the ability to collaborate cross functionally., • Proven sales experience with the ability to prospect, qualify and close new business., • Extensive knowledge of sales processes and techniques. At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best. #J-18808-Ljbffr

We are a well-established business with a strong history stretching back over 150 years in many industrial sectors. Our business is industrial fasteners and fixing systems. We need a proactive, autonomous Business Development Manager, ideally based near to excellent transport links to help us continue our growth plans! BASIC SALARY: £55,000 - £65,000 BENEFITS: • Bonus / Commission, • Company Car or Car Allowance, • Pension (12% employer contribution), • 25 Days Holiday + Stats LOCATION: Field based, with occasional visits to our head office in Lincolnshire COMMUTABLE LOCATIONS: Birmingham, Manchester, Nottingham, Sheffield, Leicester, Stone-on-Trent, Leeds, Northampton, Milton Keynes, Luton, Watford, Reading, Chelmsford, JOB DESCRIPTION: As our Business Development Manager your key responsibility is to grow our business in your territory. Reporting directly to the Senior Business Development Manager, you will form a crucial part of our sales team. This is a new business focussed role so you will thrive on chasing the sale and then moving to the next opportunity. Your drive will be moving onto the next prospect. As well as this you will also: • Ensure we effectively market map our target customers and industries and maintain CRM system information, so we know our metrics in terms of success, • Contribute towards the sales strategy for the business in your territory, • Oversee and manage all new business opportunities, • Develop and grow existing and new customer accounts, • Stay updated on industry trends and competitor activities, sales performance & market shifts etc. REQUIREMENTS: Business Development Manager, Sales Manager, Technical Sales Manager - Fasteners, Industrial This is an opportunity to join an established business in an exciting period of growth and diversification, we are well known in our more prominent sectors but we are keen to grown in other industries so we are open to strong sales professionals from various industries including, Consumer Electronics, Medical, Pharmaceutical, Garden, Renewable Energy, Automotive, Aerospace, Home appliances etc. Whatever your background, you are ready to join an international business with big growth ambitions. Ideally you will have: • A technical or business qualification or equivalent experience in a relatable field, • Prolonged experience of managing your own diary and prospecting defined markets with little or no supervision, • The drive and desire to always be looking for the next sale, this role really will suit someone who is always looking for the next deal, • Experience of generating your own business, but also understanding your metrics around success, • A natural ability to manage customer accounts and maximize each relationship It would be ideal if you have worked in an industrial environment and if you have a technical sales background where the sale is solution based this would also be highly beneficial. Ultimately the right person with the right attitude and drive is the most important thing. THE COMPANY: We are a well-established global fastener business, currently embarking on a period of rapid growth we are one of the leading players in our field working with some of the most recognisable brands in the world. It is highly likely you will have worked in any of the following roles and/or markets and work #J-18808-Ljbffr

Service Manager## Job IntroductionJob Title: Service Manager Starting Salary: £63,471 progressing to £71,045 per annum, + 5% operational enhancement\* Hours: 37 Location: Watford Contract Type: Permanent Directorate: Adult Care Services\* please note the operational enhancement is a non-contractual payment subject to a 3 yearly reviewAbout the teamWe have a unique opportunity for a Service Manager within the South and West Hertfordshire Integrated Discharge Service. Within this post, the holder also acts as one of three deputy heads within the system wide Transfer of Care Hub (ToCH). This service overall includes six teams of various sizes overseeing various acute and community hospitals and post hospital review functions, providing support to citizens from 18 years of age. The service operates 7 days per week, the postholder is expected to contribute to weekend cover on a 1:8 rota basis.As Service Manager, you will lead and manage adult social care services across our main acute trust, ensuring the delivery of high-quality, person-centred care aligned with Hertfordshire County Council’s Connected Lives principles. You will oversee operational performance, statutory compliance, and continuous improvement, fostering a culture of inclusion, collaboration, and innovation. Within your role as deputy head of ToCH, you will provide mutual support to your counterpart’s from CLCH and WHTHT and work in tangent to coherently maintain the current excellent discharge performance for Hertfordshire residents.About the roleThis is a senior leadership position with both operational and strategic responsibilities. You will: Provide professional leadership and oversight of operational managers, ensuring consistency and excellence in practice and performance. Drive service development, workforce planning, and training in collaboration with Learning and Development teams.* Champion Equity, Equality, Diversity, and Inclusion and co-production in all aspects of service delivery.* Offer expert guidance on complex safeguarding and case management, ensuring statutory duties under the Care Act 2014 are met. Maintain and develop strong relations with ToCH partners from within the NHS while working towards expanding the design to include wider partners from NHS and Housing agencies. Manage within budgets, manage improvement targets, and take lead oversight on complaints investigations and learning reviews within your area of responsibility.Contribute to policy development and embed operational pathways that reflect legislative and best practice changes.About youWe are looking for a dynamic and experienced professional with a passion for adult social care, matched with an evidential track record and a commitment to making a positive impact. You will have: Extensive experience in managing social care services, preferably within adult social care. Strong leadership skills with the ability to inspire and motivate teams.* A thorough understanding of statutory responsibilities and best practice in social care.Excellent communication and relationship-building skills with stakeholders, including individuals, families, staff, and partnersEssential: Registered professional Social Worker, Nurse or Occupational Therapist Experience supervising managers and leading diverse teams. Performance management, supervision, recruitment, and workforce development Understanding of statutory responsibilities, safeguarding, Care Act duties, and CQC requirements* Full UK Driving LicenceDesirable Risk management and ensuring all services are safe, responsive, and effective. Ability to evaluate service quality through audits, inspections, and performance reviews.* Managing service budgets, monitoring expenditure, and ensuring efficient use of resources.Why Join Us? Opportunity to take a high performing team and continuously evolve service improvements for people across all adult ages. Collaborative and supportive working environment.* Professional development and training opportunities.We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.This job role is Level 14. Please locate the job profile here:Job profiles - Health and social careFor an informal discussion, contact Florence Makumire ) or Daryl Knight )Interview Date: 26.11.2026 - in personBenefits of working for usHow to applyAs part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.Additional informationWe are changingHertfordshire County Council is undergoing Local Government Reorganisation (LGR), creating a unique opportunity to help shape the future of local services. To find out more, visit Disability ConfidentWe are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check.Driving requiredYou’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.English FluencyThe ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. #J-18808-Ljbffr

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. We are looking for a Senior Technical Account Manager (TAM) to join our Forward Deployed Engineering organization within Professional Services. As a Senior TAM, you will be the named, persistent technical owner for the mission-critical workload that anchors your customer's Vercel relationship, across a portfolio of concurrent accounts. You are a peer to their VPs of Engineering and CTOs, and the first line of coordination for every Vercel workstream attached to that workload, across Support, Engineering, Product, and Sales. On a large customer several Vercel roles are engaged at once, and you are the person who keeps them coherent. The Solutions Architect stays technically accountable for the account as a whole. On the accounts you cover, you take over the post-sales technical relationship for that workload from the Solutions Architect, through a structured handover. The SA stays on the account and continues across everything outside your scope: new teams, new workloads, and expansion. This is a billable, customer-funded role. Customers purchase Senior TAM engagement as part of their Vercel relationship, and you will carry a portfolio of concurrent accounts. You will not be on-call, you will not write production code, and you will not carry a sales quota. You will own the technical relationship, drive proactive risk identification and architectural guidance, and ensure every other Vercel engagement on your accounts (e.g. Platform Consumption, Forward Deployed Engineers (FDEs), Professional Services projects, audits, workshops) lands successfully and compounds in value over time. Our Professional Services team is structured around a simple frame: PS delivers outcomes, FDE delivers velocity, TAM delivers continuity. You are the continuity. You are the reason a customer's second year on Vercel is more valuable to them than their first. You will report to the Head of Professional Services and will be located within the Americas or EMEA region. • Own the post-sales technical relationship for a portfolio of strategic enterprise accounts. You are the customer's named technical owner, the person their VP of Engineering calls when something matters. You take this accountability over from the Solutions Architect at deal close, through a formal handover, and you hold it for the life of the engagement. You co-own each account with the Account Executive, with clear domain boundaries: you own technical, they own commercial, and both of you have veto rights within your domain. You run a defined cadence with each account: a weekly Cadence Call, a monthly business review, a quarterly business review with the customer's technical leadership, and an annual roadmap workshop., • Lead post-incident pattern ownership and technical triage. You are not the 24/7 first call. Customer Support remains the front line, but when an incident escalates or a pattern emerges across multiple incidents, you take ownership. You drive the post-mortem, identify the architectural root cause, and own the remediation roadmap. You commit to responding within 4 business hours in your local time zone to any P1/P2 escalation routed to you, and you are the customer's escalation path when standard Support channels need acceleration., • Drive proactive technical strategy, cost optimization, and architectural guidance. You spend the majority of your time on work the customer doesn't yet know they need: architectural reviews, technical risk mapping, cost and usage optimization, pre-launch readiness assessments, and translating Vercel's product evolution into specific opportunities for the customer's business. Solutions Architecture does this work across many customers. On your workload you do it deeper, more often, and with the sustained context that comes from holding the relationship over years. The best TAMs save customers more than the cost of the engagement through this work alone., • Scope and orchestrate Vercel's broader engagement on your accounts. When your customers need hands-on engineering work, a deep audit, or a launch readiness review, you scope and hand off to a Forward Deployed Engineer. Enablement and training go to Developer Success Engineering, and fixed-scope delivery work goes to Professional Services. You do not deliver these engagements yourself. You coordinate, track, and capture what those engagements produce, then integrate it back into the customer's technical roadmap. What you add is making sure they happen at the right time, with the right scope. Throwaway demos and illustrative proofs-of-concept are part of the job; code that ships to a customer's production environment is not., • Operate as the customer's voice inside Vercel. You translate customer technical needs into signal for Product, Engineering, and Support, using the same Vercel-internal channels that Solutions Architects and Developer Success Engineers use today. You hold internal teams accountable to commitments you've made to your customers. In the early phase of the function, you will do this primarily through influence and relationships built up by the broader Forward Deployed Engineering org; over time, this will operate through defined cross-functional service-level agreements you help establish., • Make the engagement self-funding. The Account Executive owns the renewal. You own the technical case for it. What you are accountable for is the work that makes the engagement worth buying again: the cost and usage optimization that pays for it, and the platform adoption you drive on the account. On a healthy account, the value you create exceeds what the customer pays for this role. The engagement is renewed annually, and your customers' decision to renew is the most honest measure of the value you've delivered. You will be measured against a 90%+ engagement renewal rate, with supporting metrics including TAM-specific CSAT (target 4.5+ / 5), escalation responsiveness against the 4-hour SLA (target 95%+), influence on Professional Services and FDE attach, and the platform adoption you drive on your accounts, measured as accelerated consumption., • 5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company (TAM, Solutions Architect, Developer Success, Field Engineer, or hands-on technical consultant), with personal ownership of strategic relationships: QBRs, roadmap, workshops, renewals. Internal SA/DSE/CSE candidates encouraged to apply., • Deep technical experience with a platform product, and evidence of getting credible on an unfamiliar one fast. Breadth across a platform matters more here than depth in one corner., • Platform experience. You have run a technical platform at scale in a customer-facing role and are fluent in the build and deploy path: CI/CD pipelines, environment and preview strategy, release mechanics, and the cost and performance patterns that separate a healthy deployment from a runaway one., • Infrastructure and cloud-provider depth. Production-grade, architectural reasoning on AWS, GCP, or Azure., • Demonstrated fast ramp. You earned customer trust on an unfamiliar, technical product., • Prior production experience with Next.js and Vercel is a strong advantage. It is not a requirement and the assessment measures your ability to learn., • You optimize for the customer and can quantify outcomes. You actively create incremental value for a customer’s adoption through spend management, risk mitigation, and shape their adoption journey., • You operate with high agency across complex relationships. You steer cross-functional outcomes without formal authority, challenge flawed technical decisions without burning the relationship, and build trust fast when picking up an engagement someone else started., • Strong written communication, particularly for executive and incident contexts. You can compress a complex technical situation into a one-page executive summary shaping action and accountability., • Willing to travel approximately 4-8 times per year to customer offices for QBRs, roadmap workshops, and incident retrospectives, generally in-region., • Have prior experience as a Technical Account Manager at a hyperscaler, infrastructure platform, or developer-tools company (AWS, Cloudflare, MongoDB, Snowflake, Datadog, GitHub, etc.)., • Have hands-on experience with AI agent development, particularly using the Vercel AI SDK, MCP servers, or similar frameworks., • Have run an annual technical roadmap workshop or "Well-Architected Review"-style engagement with an enterprise customer., • Have experience transitioning from a delivery or support role into a customer-owning role, and can articulate what changed in how you operated., • Have direct experience as a Solutions Architect, Support Engineer, or technical delivery lead at a developer platform or infrastructure company, particularly one with a similar split between pre-sales SA and post-sales technical ownership. #J-18808-Ljbffr

Business Development Manager - Commercial Real Estate Location: West London Salary: £70,000 per annum Working Pattern: Hybrid - 4 days office / 1 day working from home We are delighted to be recruiting for a Business Development Manager - Commercial Real Estate to join a growing financial services business based in West London. This is an exciting opportunity for an experienced commercial real estate professional with a strong network of introducers and a background in credit assessment, underwriting or commercial lending. The successful candidate will be responsible for originating new lending opportunities, developing introducer relationships and managing transactions through to completion. The Role As Business Development Manager, you will focus on originating and progressing Commercial Real Estate and Development Finance opportunities , working closely with brokers, accountants, solicitors, valuers and other professional introducers. You will manage opportunities from initial assessment through to approval and completion, balancing commercial objectives with robust credit and risk considerations. Key Responsibilities Originate Commercial Real Estate lending proposals up to £20m and Development Finance proposals up to £10m . Build and maintain strong relationships with commercial property brokers, accountants, solicitors, valuers and other introducers. Develop a strong pipeline of new business opportunities and maintain accurate records of introducer relationships. Undertake initial assessment and analysis of lending proposals, providing clear recommendations and rationale. Work closely with Credit and Risk teams to progress shortlisted proposals through underwriting and approval. Support the presentation of proposals to relevant credit and management committees. Conduct initial credit reviews and investigations to identify and mitigate potential risks. Undertake property/site visits where required and prepare appropriate reports. Manage the lending pipeline, ensuring opportunities progress efficiently and disbursement targets are achieved. Monitor market conditions and identify emerging opportunities, trends and potential areas of concern. Liaise with solicitors, valuation firms and other professional advisers to ensure transactions progress smoothly. Work closely with Credit Administration and internal stakeholders to provide a seamless client experience from approval through to post-disbursement. Support the development and delivery of credit-related training where required. Contribute to wider business and operational initiatives within the lending function. About You We are looking for an experienced commercial lending professional who combines strong business development skills with sound credit judgement. You will ideally have: 3-5 years' experience in commercial lending, credit assessment, underwriting or a closely related environment. Strong knowledge of the UK commercial real estate lending market . An established network of business introducers , ideally including brokers, accountants, solicitors and property professionals. Experience assessing and structuring commercial property lending proposals. Good understanding of the UK regulatory and lending environment . Strong commercial awareness and the ability to balance business opportunities with appropriate risk management. Excellent analytical and decision-making skills. The ability to clearly articulate recommendations and summarise complex information. Strong attention to detail and a diligent approach to credit assessment. Excellent communication and relationship-management skills. Good working knowledge of Microsoft Office. The ability to work independently while also collaborating effectively with internal teams. What's on Offer £70,000 per annum West London location Hybrid working - 1 day per week from home Opportunity to join a growing and commercially focused lending business A role offering significant exposure to commercial real estate origination and relationship management The opportunity to develop and leverage an existing introducer network If you are an experienced Commercial Real Estate professional with an established introducer network and are looking for your next Business Development opportunity, we would be keen to hear from you. TPBN1_UKTJ

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