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Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. We are looking for a Senior Technical Account Manager (TAM) to join our Forward Deployed Engineering organization within Professional Services. As a Senior TAM, you will be the named, persistent technical owner for the mission-critical workload that anchors your customer's Vercel relationship, across a portfolio of concurrent accounts. You are a peer to their VPs of Engineering and CTOs, and the first line of coordination for every Vercel workstream attached to that workload, across Support, Engineering, Product, and Sales. On a large customer several Vercel roles are engaged at once, and you are the person who keeps them coherent. The Solutions Architect stays technically accountable for the account as a whole. On the accounts you cover, you take over the post-sales technical relationship for that workload from the Solutions Architect, through a structured handover. The SA stays on the account and continues across everything outside your scope: new teams, new workloads, and expansion. This is a billable, customer-funded role. Customers purchase Senior TAM engagement as part of their Vercel relationship, and you will carry a portfolio of concurrent accounts. You will not be on-call, you will not write production code, and you will not carry a sales quota. You will own the technical relationship, drive proactive risk identification and architectural guidance, and ensure every other Vercel engagement on your accounts (e.g. Platform Consumption, Forward Deployed Engineers (FDEs), Professional Services projects, audits, workshops) lands successfully and compounds in value over time. Our Professional Services team is structured around a simple frame: PS delivers outcomes, FDE delivers velocity, TAM delivers continuity. You are the continuity. You are the reason a customer's second year on Vercel is more valuable to them than their first. You will report to the Head of Professional Services and will be located within the Americas or EMEA region. • Own the post-sales technical relationship for a portfolio of strategic enterprise accounts. You are the customer's named technical owner, the person their VP of Engineering calls when something matters. You take this accountability over from the Solutions Architect at deal close, through a formal handover, and you hold it for the life of the engagement. You co-own each account with the Account Executive, with clear domain boundaries: you own technical, they own commercial, and both of you have veto rights within your domain. You run a defined cadence with each account: a weekly Cadence Call, a monthly business review, a quarterly business review with the customer's technical leadership, and an annual roadmap workshop., • Lead post-incident pattern ownership and technical triage. You are not the 24/7 first call. Customer Support remains the front line, but when an incident escalates or a pattern emerges across multiple incidents, you take ownership. You drive the post-mortem, identify the architectural root cause, and own the remediation roadmap. You commit to responding within 4 business hours in your local time zone to any P1/P2 escalation routed to you, and you are the customer's escalation path when standard Support channels need acceleration., • Drive proactive technical strategy, cost optimization, and architectural guidance. You spend the majority of your time on work the customer doesn't yet know they need: architectural reviews, technical risk mapping, cost and usage optimization, pre-launch readiness assessments, and translating Vercel's product evolution into specific opportunities for the customer's business. Solutions Architecture does this work across many customers. On your workload you do it deeper, more often, and with the sustained context that comes from holding the relationship over years. The best TAMs save customers more than the cost of the engagement through this work alone., • Scope and orchestrate Vercel's broader engagement on your accounts. When your customers need hands-on engineering work, a deep audit, or a launch readiness review, you scope and hand off to a Forward Deployed Engineer. Enablement and training go to Developer Success Engineering, and fixed-scope delivery work goes to Professional Services. You do not deliver these engagements yourself. You coordinate, track, and capture what those engagements produce, then integrate it back into the customer's technical roadmap. What you add is making sure they happen at the right time, with the right scope. Throwaway demos and illustrative proofs-of-concept are part of the job; code that ships to a customer's production environment is not., • Operate as the customer's voice inside Vercel. You translate customer technical needs into signal for Product, Engineering, and Support, using the same Vercel-internal channels that Solutions Architects and Developer Success Engineers use today. You hold internal teams accountable to commitments you've made to your customers. In the early phase of the function, you will do this primarily through influence and relationships built up by the broader Forward Deployed Engineering org; over time, this will operate through defined cross-functional service-level agreements you help establish., • Make the engagement self-funding. The Account Executive owns the renewal. You own the technical case for it. What you are accountable for is the work that makes the engagement worth buying again: the cost and usage optimization that pays for it, and the platform adoption you drive on the account. On a healthy account, the value you create exceeds what the customer pays for this role. The engagement is renewed annually, and your customers' decision to renew is the most honest measure of the value you've delivered. You will be measured against a 90%+ engagement renewal rate, with supporting metrics including TAM-specific CSAT (target 4.5+ / 5), escalation responsiveness against the 4-hour SLA (target 95%+), influence on Professional Services and FDE attach, and the platform adoption you drive on your accounts, measured as accelerated consumption., • 5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company (TAM, Solutions Architect, Developer Success, Field Engineer, or hands-on technical consultant), with personal ownership of strategic relationships: QBRs, roadmap, workshops, renewals. Internal SA/DSE/CSE candidates encouraged to apply., • Deep technical experience with a platform product, and evidence of getting credible on an unfamiliar one fast. Breadth across a platform matters more here than depth in one corner., • Platform experience. You have run a technical platform at scale in a customer-facing role and are fluent in the build and deploy path: CI/CD pipelines, environment and preview strategy, release mechanics, and the cost and performance patterns that separate a healthy deployment from a runaway one., • Infrastructure and cloud-provider depth. Production-grade, architectural reasoning on AWS, GCP, or Azure., • Demonstrated fast ramp. You earned customer trust on an unfamiliar, technical product., • Prior production experience with Next.js and Vercel is a strong advantage. It is not a requirement and the assessment measures your ability to learn., • You optimize for the customer and can quantify outcomes. You actively create incremental value for a customer’s adoption through spend management, risk mitigation, and shape their adoption journey., • You operate with high agency across complex relationships. You steer cross-functional outcomes without formal authority, challenge flawed technical decisions without burning the relationship, and build trust fast when picking up an engagement someone else started., • Strong written communication, particularly for executive and incident contexts. You can compress a complex technical situation into a one-page executive summary shaping action and accountability., • Willing to travel approximately 4-8 times per year to customer offices for QBRs, roadmap workshops, and incident retrospectives, generally in-region., • Have prior experience as a Technical Account Manager at a hyperscaler, infrastructure platform, or developer-tools company (AWS, Cloudflare, MongoDB, Snowflake, Datadog, GitHub, etc.)., • Have hands-on experience with AI agent development, particularly using the Vercel AI SDK, MCP servers, or similar frameworks., • Have run an annual technical roadmap workshop or "Well-Architected Review"-style engagement with an enterprise customer., • Have experience transitioning from a delivery or support role into a customer-owning role, and can articulate what changed in how you operated., • Have direct experience as a Solutions Architect, Support Engineer, or technical delivery lead at a developer platform or infrastructure company, particularly one with a similar split between pre-sales SA and post-sales technical ownership. #J-18808-Ljbffr

The Advocate Group is proud to be partnering with Monster Energy Europe to recruit a Director of Strategic Projects to join the Monster Capability Development team. The Director of Strategic Projects will lead high-impact strategic programmes focused on organisational capability, innovation and transformation. Working closely with senior stakeholders, you’ll turn strategic opportunities into programmes that improve employee capability, productivity and ways of working. About Monster Energy Monster Energy Company, headquartered in Corona, California, is a globally recognised, NASDAQ-listed business and the force behind the Monster Energy drinks brand – the number one energy drink in the USA. Since launching in the UK and Ireland in 2008, the business has expanded rapidly across Europe, the Middle East, and Africa (EMEA). Now present in over 140 countries, with more than 3,600 employees and 138 million cases sold across EMEA in 2023 alone, Monster continues to dominate the category with a bold, disruptive brand identity built around being aggressive, cool, mysterious, and fun. The Role: • Lead the design, development and delivery of high-impact strategic programmes from concept through to implementation and long-term embedding., • Take ownership of existing strategic initiatives while scoping and launching new programmes aligned to organisational priorities., • Define clear programme visions, objectives, roadmaps, governance structures and measures of success., • Lead strategic initiatives focused on organisational capability, effectiveness, digital transformation and new ways of working., • Take a leading role in Monster's AI programme, helping develop and execute the strategy across EMEA., • Identify opportunities where AI and technology can improve productivity, reduce manual processes and enhance the employee experience., • Work closely with IT, DevOps, Internal Communications, Learning & Development, HR and wider business teams to deliver strategic initiatives., • Lead change and adoption programmes, ensuring new tools, behaviours and ways of working are successfully embedded across diverse audiences., • Identify and engage external agencies, consultants and subject matter experts to provide specialist expertise, training and support., • Translate complex opportunities and ideas into clear recommendations, practical action plans and compelling presentations for senior leadership., • Ensure robust programme governance, stakeholder accountability, risk management and delivery against agreed timelines and objectives., • Lead, coach and develop a small team, creating a culture of collaboration, continuous learning and high performance., • Partner with the VP of Monster Capability Development to identify future organisational capability gaps and develop solutions to address them. About You: • Senior-level Programme Director, Programme Manager, Transformation Director or Strategic Projects professional with a strong track record of delivering complex, high-impact programmes., • Significant experience working across technology, digital transformation, organisational capability, business transformation or strategic projects., • A strategic thinker who can connect business strategy with organisational capability and transformation., • Proven experience leading complex, multi-stakeholder programmes from strategy through to execution and embedding., • Strong change management and stakeholder engagement experience, with the ability to influence and drive adoption across diverse audiences., • Comfortable operating with senior leadership and presenting complex ideas in a clear, compelling and engaging way., • Strong commercial awareness, with experience managing budgets, developing business cases and securing investment or stakeholder buy-in., • Proven people leadership experience, with the ability to coach, develop and motivate a team., • Digitally fluent, with a good understanding of Microsoft 365 and enterprise technology., • Strong awareness of AI and its potential application within a business environment. Hands-on AI programme experience is desirable but not essential., • Data-driven, with the ability to use insights and analytics to inform decisions and measure programme impact., • Highly collaborative, with a genuine interest in people, culture and improving organisational effectiveness., • Experience within FMCG is not essential; candidates from consultancy, agency, technology or other fast-paced environments will also be considered. Why Join Monster? • Join a globally recognised, category-leading brand, • Be part of a fast-paced, entrepreneurial environment, • Work across international markets and teams, • Real ownership, real impact, real pace The Advocate Group is the exclusive talent partner for Monster Energy. All direct or third-party applicants will be forwarded to The Advocate Group for processing. If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Email: Shelley.burnand@advocate-group.co.uk Phone: 07537163606 We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Our client is looking for a Customs Brokerage Agent to work nights. SUMMARY DESCRIPTION: Ensure timely and accurate movement of freight and information, while providing exceptional customer service. WHAT YOU DO: Tasks and Duties Receive documents. Prepare customs entries in Customsware or other customs software. Understand the elements of the Import & export customs SOP. Ensure accurate and timely data entry into operating systems. Ensure timely customs clearance of shipments. Monitor customs clearances and communicate with Customers. WHAT QUALIFICATIONS YOU BRING TO US : Global logistics industry knowledge Good computer skills (e.g., MS Excel, MS Word) Fluent in English Product Agent Job Specific Performance Expectations Timely and Accurate Shipment Processing Ensures smooth and timely freight process flow according to Company operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures. Timely and Accurate Data Entry Ensures accurate and timely data entry into our operational systems according to Company operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution. Timely and Accurate Billing and Accounting Invoices customers the expected charges timely and accurately and according to Company and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company. The hours are either Sunday to Thursday 9pm to 5.30am or thereabouts or 4on 4off 7pm to 7am Salary depending on experience. * We are only able to accept applications from candidates with previous experience for this role. If you do not hear from us your application has been unsuccessful. TPBN1_UKTJ

Job Title: Mandarin Speaking Customs Brokerage Supervisor Your New Salary: £45-55k Location: Fully onsite near London Heathrow Airport Status: Permanent Start: ASAP Working hours: 08.00-16.00 Monday to Friday Who Youll be Working For: Growing global freight forwarder. Mandarin Speaking Customs Brokerage Supervisor -What You'll be Doing: Oversee daily UK import and export customs clearance operations to ensure efficient and compliant processes. Lead and manage the customs team, allocate daily tasks effectively, and elevate overall team productivity and service quality. Review customs entry documentation to ensure data accuracy and compliance with HMRC and relevant regulatory requirements. Manage customs inspections, holds, clearance exceptions, and resolve issues by communicating promptly with clients, HMRC, and related authorities. Guide the team in resolving complex customs issues and continuously optimise operational workflows and standard procedures. Maintain smooth communication and collaboration with clients, warehouse, transportation teams, and overseas agents to ensure seamless clearance. Monitor UK customs policies and regulatory changes to ensure ongoing company compliance. Mandarin Speaking Customs Brokerage Supervisor -The Skills You'll Need to Succeed: Fluent in Mandarin and proficient in English as a working language (capable of communicating effectively with clients and HMRC). Experience in UK customs brokerage or international logistics customs operations. Proven team management experience with a track record of leading a customs team in daily operations. You'll be managing 1-2 team members. Experience in air freight, freight forwarding, express courier, or cross-border logistics is preferred. Familiar with UK import/export clearance processes and HMRC regulations. Proficient in using CDS (Customs Declaration Service) and associated declaration systems. Solid understanding of HS Codes, Import VAT, Customs Duties, Rules of Origin, and compliance standards. Ability to independently handle customs inspections, clearance exceptions, and customer complaints. Strong risk identification ability and compliance awareness. Strong sense of responsibility, detail-oriented, rigorous, and highly execution-focused. Excellent team management, communication, coordination, and customer service skills. Adaptable to a fast-paced logistics environment with strong stress management and problem-solving skills. We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, year of birth, relationship status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. TPBN1_UKTJ

Senior-level Programme Director, Programme Manager, Transformation Director or Strategic Projects professional with a strong track record of delivering complex, high-impact programmes. Director of Strategic Projects to join the Monster Capability Development team. Digitally fluent, with a good under

Seeking an ambitious MFL Teacher fluent in French and Spanish to join a secondary school's languages department.

Learning Support Assistant Immediate start Arts and Sports Specialist School Ideal for an experienced Learning Support Assistant fluent in Arabic A Learning Support Assistant is needed in a Mixed Secondary School & Sixth Form in North West London. This Learning Support Assistant position will be full time and will be temporary in the first instance. Working hours for this Learning Support Assistant post will be 8:15am to 1pm. If appointed as a Learning Support Assistant, your duties and responsibilities will include but not be limited to: Supporting a pupil with SEMH needs on a 1:1 basis Establishing positive relationships with their parents and your colleagues Working alongside the Lead LSA and Head of SEND to ensure EHCP outcomes are being met The rates of pay for this Learning Support Assistant role will be between £71.25 and £100 a day, depending on the qualifications and experience of each applicant. The School A 'Good' Ofsted rated Academy in the London Borough of Brent. It was established in 2003 and they currently have just over 1100 pupils on enrolment. The environment is based around striking a balance between academic and sporting success. Art, Wellbeing and Leadership form key parts of its ethos too. Core values are determination, integrity, curiosity and empathy. There is dedicated career support provided by the school, as they acknowledge the importance of career guidance for their students. Requirements You're welcome to apply if you're a recent Graduate or an experienced Learning Support Assistant. Applications are also welcome if you're a British trained Learning Support Assistant or overseas trained Learning Support Assistant. All applicants must have the following in order to be considered for this position as a Learning Support Assistant: Right to work in the UK Clear and up to date Enhanced DBS UK Bachelor's Degree or overseas equivalent Experience of working with children/teenagers/young people or as a Learning Support Assistant in UK schools If you would like to be considered for this opportunity in education and training as a Learning Support Assistant, then please apply via the link below and send your CV to Rahul at REESON Education as soon as possible. Reeson Education: Reeson Education is England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across England. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults and expects all staff to share this commitment. Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert. All daily/hourly rates quoted are inclusive of holiday pay at 12.07

We are currently recruiting for a Fluent French-Speaking Accounts Administrator to join our team in London. The successful candidate will play an important role in transferring the administrative functions of our French office to London. The position will involve a combination of general administration, order and shipment processing, and basic accounting responsibilities. Key Responsibilities Processing customer orders and coordinating shipments Inputting and generating invoices accurately and efficiently Assisting with credit control and following up outstanding payments Carrying out bank reconciliations using Sage Providing general accounts and administrative support Maintaining accurate records and ensuring all documentation is kept up to date Communicating effectively with French-speaking customers and colleagues Skills & Experience Fluent spoken and written French is essential Previous experience in an administrative role General accounts experience, including: Invoicing Credit control Bank reconciliations Experience using Sage accounting software Excellent communication and interpersonal skills Strong attention to detail and a high level of accuracy Excellent organisational and time-management skills Strong proficiency in Microsoft Office, particularly Excel A professional, proactive and flexible approach to work Working Hours 37.5 hours per week Monday to Thursday: 8:00am – 5:00pm * Friday: 8:00am – 12:30pm

Customs Brokerage Supervisor - Freight Forwarding & Logistics - Feltham - Up to £44,000 About the Company The business is an established Freight Forwarding and Logistics provider with a strong presence across the UK and international markets. They work closely with a range of major customers, providing tailored freight, customs and supply chain solutions. This is an excellent opportunity for an experienced Customs and Freight Forwarding professional to take responsibility for key customer accounts, develop long-term relationships and drive operational and commercial performance. The role offers the opportunity to work closely with customers, internal teams and senior management within a professional and fast-paced environment. Customs Brokerage Supervisor - The Details Competitive salary Established Freight Forwarding and Logistics business Senior-level customer and operational responsibility Opportunity to develop major customer accounts Professional and collaborative working environment Career development opportunities Customs Brokerage Supervisor - Requirements Minimum 5 years' senior-level experience within Freight Forwarding and Customs Strong knowledge of customs procedures, regimes and compliance Extensive experience within the Freight Forwarding and Logistics industry Strong commercial and customer service experience with a proven track record Experience working across international transportation and customs processes Good understanding of import/export processes and supply chain operations Experience managing customer relationships and nominated accounts Strong negotiation and project management skills Good understanding of financial flows within supply chains Excellent communication and presentation skills Strong IT skills, including Microsoft Office Fluent English language skills; additional languages advantageous Ability to work strategically and tactically within a customer-focused environment Customs Brokerage Supervisor - Responsibilities Manage and develop existing business and relationships across nominated customer accounts Take responsibility for the day-to-day operational activities of named accounts Ensure effective and efficient working practices are maintained with customers Oversee service level agreements and contracts to ensure ongoing customs compliance Prepare and manage extensive customer reporting, including monthly customs reports Identify opportunities to reduce costs, improve efficiency and increase profitability Develop and maintain long-term partnerships with customers and key stakeholders Attend customer meetings both on and off site to develop relationships and identify opportunities Work closely with supply chain management teams where applicable Monitor customer volumes, revenues and profitability on a monthly basis Act as the internal ambassador for the customer, ensuring their requirements are understood across the business Work collaboratively with internal teams to develop and sell complete logistics and supply chain solutions Identify and maximise opportunities generated through internal sales activities Coordinate activities between customer teams, ensuring consistent operational processes and high levels of customer service Support the implementation of strategic plans and customer development initiatives Organise and manage activities using a project management approach Keep senior management and internal teams informed of customer activity, performance and issues Work within agreed customer and business budget targets Contribute to the development and performance of the wider team Build and maintain strong, long-term customer relationships Identify opportunities for increased business volume and deeper customer integration Carry out any other duties reasonably requested by branch management About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to the Detail2Recruitment website privacy policy

Our client is looking for an experienced and commercially driven Italian Speaking Account Executive to support business growth across the Italian market. This is an exciting opportunity for a B2B technology sales professional to develop new business, build strong customer relationships and grow a network of reseller partners in the Italian market. You will take ownership of the sales process from initial prospecting through to contract completion, working with customers across both the public and private sectors. Key Responsibilities • Generate new business through outbound prospecting, networking, referrals, events and marketing leads., • Manage the full sales cycle from initial contact through to contract signature., • Develop strong relationships with customers, key stakeholders and reseller partners., • Identify customer needs and deliver effective product presentations and demonstrations., • Lead and support complex tenders, RFPs and strategic bids., • Develop and expand the reseller/channel partner network across Italy., • Identify upselling and cross-selling opportunities within existing accounts., • Attend industry events and represent the business within the Italian market., • Provide market and competitor insight to support commercial strategy., • Maintain an accurate sales pipeline and provide regular forecasts and performance reports., • Consistently work towards and achieve agreed revenue and margin targets. Key Attributes • Minimum 5 years’ experience in B2B technology sales, ideally within a manufacturer or solution provider., • Proven experience working with channel/reseller sales models in the tech/Saas sector, • Strong track record of achieving or exceeding sales targets., • Experience managing complex sales cycles, including public sector tenders and RFPs., • Native or fluent Italian speaker with strong professional English., • Excellent communication, negotiation, presentation and relationship-building skills., • Comfortable communicating with both technical and non-technical audiences., • Strong CRM and data-driven approach. Desirable:Experience selling into law enforcement, security, transport, retail or healthcare, a technical background, and familiarity with Salesforce or Gong. Salary: £50-60k basic with 25-30k potential OTE Hours: Full Time Monday–Friday, 2 days in the office 3 wfh if based in the UK {flexible} Benefits • 25 days holiday plus BH, • Birthday Off, • Holiday Purchase: Purchase up to an additional 5 days of holiday., • Private Medical Insurance, • Employee Assistance Programme, • Aim to finish work at 2pm on Fridays., • Pension scheme via NEST. Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson

We are recruiting for our client based near to Heathrow, a Project coordinator or someone with Multi Modal knowledge within a Freight Forwarding envirnoment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer’s instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects – Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills: Fluent in English

Executive Assistant to Business Director Southall | £30,000–£32,000 | 40 hours per week We are looking for a confident, organised and tech-savvy Executive Assistant to work closely with a Business Director in a fast-paced and growing food business. This is a varied role for someone who enjoys being busy, taking responsibility and making things happen. You will act as a key support to the Business Director, helping them stay organised, on top of priorities and prepared for meetings, travel and business activities. About You We are looking for someone who is: A graduate with a bachelor's degree Fluent in English and Hindi; Gujarati, Punjabi or another Indian language would be advantageous. Highly organised and naturally proactive Confident communicating with people at all levels Comfortable managing multiple priorities Tech-savvy and quick to learn new systems Creative and able to think of practical solutions Confident using PowerPoint, Excel and other digital tools Interested in using AI to improve productivity Flexible and willing to get involved wherever needed Professional, reliable and discreet The Role Manage the Business Director's diary, appointments and reminders Organise travel, meetings and visits to different sites Take meeting notes and ensure actions are followed up Prepare presentations, reports and briefing documents Liaise confidently with colleagues, suppliers and other stakeholders Keep track of outstanding tasks and deadlines Help coordinate projects and day-to-day business activities Support with organising site visits and outlet operations Use technology and AI tools to work smarter and improve efficiency Bring ideas and suggest new ways of working Handle confidential information with discretion This is an excellent opportunity for someone who wants a hands-on role with real responsibility and close exposure to senior management, where no two days are likely to be the same

British Japanese Food Company Sales Admin at Acton Office Salary: from 30K GBP Working Hours 8:30 – 17:30 (1-hour unpaid lunch break) Specific Roles Sales Order Processing and Customer Service Enter and process sales orders for all customers, liaising with logistics warehouses in the UK and the Netherlands, and issue final invoices upon receipt of CMR Prepare and completion of all documentation needed for customs (COA, Export Certificate, Health Certificates, etc) Completion of product forms/ promotion forms except for quality-related information Maintenance of clear records for each customer file, internal and customer’s systems, updating any changes to individual procedures Respond to various enquiries from customers Ensure compliance with export and international trade requirement Assisting sales managers when needed Monitor payment status for pending orders with payment issues Logistics arrangement Daily communication with our warehouses and troubleshooting logistic/supply problems Coordination with sales team re allocation of stock if shortage occurs, and set up rationing plan Working closely with our current transport companies, to ensure that deliveries are made on time and in full. Comply with customer-specific Incoterms requirements. Essential Requirement Fluent written & spoken English Previous experience of administration work Friendly and positive with customers Proactive problem solver Excellent communication skills and flexible thinking Additional Requirement Fluent written & spoken Japanese, other languages desirable Experience handling complex export documentation. Benefit 28 days of holidays (including bank holidays) increasing with service Purchase of their products at 50% discount from retail price Auto Enrolment Company Pension Plan A bonus may be paid to all team members annually, based on the profitability of the company. Cooking facility to prepare lunches We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding

Shift Multiskilled Engineer We are looking to recruit an experienced SHIFT MULTISKILLED ENGINEER to support critical building services maintenance at a medical facility based in CHELSEA, LONDON. Role: Shift Multiskilled Engineer Location: Chelsea, London, SW3 Pay Rate: £19.23 PAYE( £42k equivalent) Temp to perm Contract: 3 Month Contract (Temp to perm) Start Date: 21st September (ASAP) Contract Length: Until 13th December Shift Pattern: 12-Hour Shifts (4 On / 4 Off), Monday to Sunday. ON-CAL: Participation in regional out-of-hours standby rota. The Role We are seeking a skilled and proactive Multiskilled Engineer to deliver planned preventative maintenance (PPM), reactive maintenance, and breakdown support across a prestigious healthcare and research facility. The successful candidate will play a key role in ensuring building services systems remain safe, compliant, and fully operational. Working within a live environment, you will be responsible for fault diagnosis, repairs, compliance activities, contractor supervision, and maintaining high standards of health & safety, service delivery, and customer satisfaction. Key Responsibilities Ensure all PPM is carried out in accordance with the maintenance specification and documented in real time using the PDA to log start/wait/stop completion and travel times with appropriate comments to evidence completion of work. Ensure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator. Complete supplementary documentation/E-Forms relating to maintenance tasks as required by your line manager. Update the customer's CAFM system in real time with start/wait/stop completion times and provide full descriptions of works undertaken, advising of any follow-on works required. Ensure reactive tasks throughout the sites are completed and proactively identify areas for improvement. Identify and record plant failures using quotation forms and update the CAFM system accordingly. Ensure plant faults and defects are swiftly remedied to maintain plant in serviceable order, in accordance with delegated authority or client approval requirements. Ensure suitable spares are available to carry out maintenance and reactive works, providing parts lists and estimated timescales for remedial works. Undertake Point of Work Risk Assessments (POWRA) prior to commencing work and record any safety concerns through the relevant reporting system. Ensure Method Statements and Risk Assessments are prepared and followed for all tasks. Maintain a safe and healthy working environment, including the use of uniform and PPE at all times. Operate Permit to Work systems in accordance with company and client procedures. Undertake mandatory and skill-related training as required. Essential Requirements Develop and maintain strong working relationships with colleagues, subcontractors and client representatives. Work professionally to ensure service delivery requirements are consistently met. Present a professional image to clients at all times. Ensure all plant rooms are maintained in a clean and tidy condition. Supervise and monitor subcontractor activities while on site. Maintain awareness of and compliance with contractual KPIs and SLAs. Attend site in response to equipment breakdowns outside normal working hours as part of the on-call rota. Be flexible to work weekends and out-of-hours when required. Undertake regular audits of tools and test equipment to ensure safe operation and calibration compliance. Desirable Skills The successful candidate will have the ability to fault find, diagnose and rectify mechanical and electrical maintenance faults and possess good working knowledge of: Air Handling Units (AHUs) Pumps Water Treatment (L8) Building Management Systems (BMS) Electrical & Mechanical Systems Qualifications & Experience Level 2 Diploma in Electrical Installation Level 3 Diploma in Electrical Installation NVQ Level 3 in Electrical Installation AM2 Assessment 18th Edition Qualification Recognised industry qualification required. Previous relevant experience essential. Full clean UK driving licence. Computer literate. Strong communication skills. Self-motivated and able to work independently. Able to work effectively as part of a team. Flexible and adaptable to change. To always maintain a clean and smart appearance Fluent in English both written and oral. Must be available to participate in an out of hour's standby rota.Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Lead Shift Engineer (Electrical Bias) West London - Chelsea £45,000 - £50,500 + Package Shift pattern - Days - 4 on, 4 off Brief Lead Shift Engineer (Electrical Bias) needed for a large well known Facilities Management organisation based in Chelsea, London who are looking to employ an experienced and well-rounded Lead Shift Engineer that takes pride in their work and has a strong understanding of electrical fault finding, diagnosis, repairs and reactive maintenance. The successful candidate would have a relevant qualification - i.e. NVQ Level 3 Electrical Installations, AM2 and 18th Edition etc. - and have a keen interest in M&E Engineering. If you have commercial experience in Facilities Management that would be a plus! Benefits Salary: £45,000 - £50,500 per annum 24 day's holiday + public holidays Life Cover 1.5 times your annual salary Employee discount schemes on major brands and retailers Gym membership discounts Cycle to Work Scheme Holiday Purchase Scheme Corporate Social Responsibility days Learning and development opportunities Support for professional qualifications Employee Referral Programme Access to employee networks and wellbeing resources 24 hour Employee Assistance Programme What the role entails: Some of the main duties of the Lead Shift Engineer (Electrical Bias) will include: Lead the electrical engineering team and achieve planned maintenance targets Complete electrical fault finding, diagnosis, repairs and reactive maintenance Maintain electrical and mechanical systems, statutory compliance, site records and safe systems of work Manage client requests, quotations, reports and subcontractor activities Maintain a professional image onsite, ensuring cleanliness and good working relationships Operate Permit to Work systems in line with organisation and client procedures Provide holiday and sickness cover, participate in out-of-hours standby rota, and flexible shift patternsWhat experience you need to be the successful Lead Shift Engineer (Electrical Bias): Recognised Electrical industry qualification i.e. NVQ Level 3 Electrical Installations Minimum 5 years' post-qualification experience in a similar role, ideally with building services M&E knowledge Qualified in BS7671 18th Edition and AM2 Electrical Inspection and Testing 2391 - Desirable Able to lead engineers, manage subcontractors and maintain statutory compliance Confident reading electrical drawings and using CAFM systems Able to act as a Competent Person for designated electrical duties Customer focused, organised and able to work under pressure A mechanical qualification is desirable Computer literate, a good communicator, self-motivated, and able to work both independently and within a team Fluent in English, written and spoken Available to undertake out-of-hours standby rota This really is a fantastic opportunity for a Lead Shift Engineer (Electrical Bias) to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

HR & Operations Assistant – Food Manufacturing Southall – fully onsite Salary £30,000–£32,000 per annum Monday–Friday | 40 hours per week Permanent Please note: this role is fully onsite in Southall and is suited to candidates who are already local to the area. We are looking for an HR Assistant / HR Coordinator with 1–2 years' practical HR experience gained within a UK-based production or manufacturing environment. This is a hands-on role supporting a busy operational workforce, so previous experience within food manufacturing, FMCG production or a similar factory environment is essential. Essential experience 1–2 years' hands-on HR experience within a UK-based manufacturing or production environment Experience supporting shop-floor / operational employees Good understanding of UK HR processes and employment legislation Experience with recruitment, onboarding, HR administration and employee records Experience with Right to Work checks and HR compliance Fluent English and Hindi to communicate effectively with the workforce; Gujarati, Punjabi or another Indian language would be advantageous Strong Excel, administration and reporting skills CIPD Level 3 or working towards it would be advantageous Must be local to Southall or within a realistic daily commute, as this is a fully onsite position The Role You will work closely with management and employees across the site, supporting: Recruitment and onboarding of operational and office-based employees Employee queries and day-to-day HR support Absence, performance and employee relations processes Right to Work and HR compliance Contracts, personnel records and HR documentation Payroll and timesheet administration HR reporting and maintaining accurate records Training, engagement and employee initiatives General HR and operational administration This is an excellent opportunity for an HR Assistant or HR Coordinator looking to develop their career within a growing food manufacturing business, gaining broad exposure across HR and operations. If you have recent UK HR experience within a production or manufacturing environment and are looking for a fully onsite role in Southall, we'd love to hear from you. Apply now with your CV or contact Kelly at Parkside Recruitment for more information. #HRJobs #HRAssistant #HRCoordinator #SouthallJobs #WestLondonJobs #FMCGJobs #FoodManufacturing #HRRecruitment