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ABOUT US Here at National Accident Law, we are all about making it right for those who have had an accident that wasn’t their fault. Home to National Accident Helpline, our Helpline Advisors are the vitally important first point of contact for our customers and so we need individuals who have a genuine desire to help by listening, understanding, and deciding the right course of action for the customer. At National Accident Helpline, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work. We encourage applications from individuals over 50 and all other qualified candidates. By joining us, you can expect to work in a fun, rewarding environment with a fantastic team who are committed to making a difference to people’s lives. ABOUT YOU You’re a compassionate person who is driven by helping others. Friends turn to you for advice because you listen, understand, and have a knack for offering great advice. Your empathy lets you see situations from different perspectives, and your curious nature means you ask the right questions to make informed decisions. You understand the importance of being adaptable in your approach and care deeply about resolving issues, enjoying the variety of each situation. You thrive in a vibrant, kind and supportive environment surrounded by like-minded individuals who share your values and drive to make a difference. Does this sound like you? Then consider becoming a Helpline Advisor. WHAT YOU’LL BE DOING AS HELPLINE ADVISOR As Helpline Advisor you will be responsible for delivering an empathetic customer service experience for customers who have suffered an injury that wasn’t their fault. Taking inbound and making outbound calls, you will support our customers through their claims journey to ensure a seamless customer service experience in anticipation of the formal commencement of their claim. IDEAL SKILLS AND EXPERIENCE Previous experience in a contact centre is not essential, but great customer service skills are important. We are keen to hear about your life experiences and value the transferable skills that these bring to the workplace. Full training will be provided to help you succeed in your new role, but if you have these skills, it’s a bonus: Excellent customer service skills Strong written and verbal communication skills Ability to capture data accurately and summarise facts succinctly, in line with business guidelines. Understand the importance of compliance and the potential consequences to the business if not followed. Confident keyboard skills and using multiple systems interchangeably. Grade C at English GCSE or equivalent. WHAT WE CAN OFFER YOU: Salary of £26,130 Monthly performance-related bonus Annual leave: 25 days Pension: (3% contributory) Healthcare scheme: claim up to £1,000 back with Simply Health Death in service: cover of 3 x salary Perks at Work: exclusive member discounts across a range of goods and services Community Day on us: volunteer in your community for one day each year CPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us. No weekend working – we are open Monday to Friday between the hours of 8am – 8pm We are proud that each year our employees rate our business higher Gallup's Exceptional Workplace Award Winners for being a great place to work. We are Gold awarded Investors in People and are proud to say that National Accident Law is a great place to work. But don't just take our word for it, come and find out for yourself! *Please note this a full-time role of 37.5 hours per week. (7.5 hours per day over a shift pattern of Monday - Friday 8am – 8pm). This role is based onsite. REF-(phone number removed)

About The Company The Southleigh family are recruiting! Southleigh is a 14-bed residential care home in Kettering supporting adults with learning and physical disabilities. We provide a high level of support to enable all the people we support to meet their personal goals and future aspirations! The individuals we support here at Southleigh absolutely love cooking and baking! There isn’t a week that goes by where we’re not making chocolate kebabs and dipping strawberries into chocolate or baking cookies on national sugar cookie day! The individuals we support love visiting Rushden lakes and lapping up the sun with of course lots of ice cream. They all love arts and crafts and are often creating scrap books of all the memories they’ve made during the year. The ladies love a pamper and are often asking their support workers to paint their nails and do their hair! We all love going out and doing different activities such as bowling or visiting the cinema. We are all very well supported at Southleigh and none of our efforts go unnoticed. We understand what’s important and always try our best to help the individuals live their best lives! No two days are the same, one day we’re partaking in a family event or party and the next we’re out window shopping and sightseeing! There is huge variety in the role and lots to learn with lots of opportunity to develop new and existing skills. We all work very hard with one goal in mind and that’s to support the individuals to do whatever it is they wish! Now we've shared a glimpse of what it's like to work for us, let us introduce ourselves. We’re Salutem and we are committed to making a positive impact on the lives of thousands of children and adults in England and Wales across our residential homes, schools and day centres. Our dedicated support teams empower individuals to overcome any obstacles and live the life they choose. Each day will be different, and the main focus of your role is to provide daily support to adults in our residential services. It’s definitely not a normal 9-5, you can work days, nights, and flexible shifts too. Talking of ‘dream’ jobs, some of our shifts are sleep-ins! We want the best for everyone we support and that's what makes us a family. If you have the ability to support someone to feel at home, be their true self, and do what makes their heart happy - we want to hear from you. This is a meaningful role and will suit someone who is looking to make a difference and make memories that'll last a lifetime. We know our staff put 100% into building brighter futures for the individuals we support. That's why we offer career progression no matter where you start in the organisation. Your progress here will be regularly reviewed and as you gain expertise your rate of pay will increase. We believe in creating a Career from Care and we want the support workers we recruit now to become our managers of the future! We’re committed to supporting the wellbeing of our team and our benefits package has something for everyone – including these key highlights: - Competency Frameworks and Pay Scales – We have a development and reward initiative in place for all our individual colleagues and teams, showing clear career pathways, progression & promotion opportunities, and pay scales to work towards if desired. - Blue Light Card – Working in social care, all our staff qualify for thousands of discounts in shops, restaurants, and venues on the high street with a Blue Light Card. You can register to get 2-years access to the Blue Light Card for £4.99 and reclaim this cost via our expenses process. - Wagestream - Any day can be payday with Wagestream, as you can withdraw some of your wages earned early.* - Care Friends, Refer-a-Friend Scheme – Instantly earn points and cash rewards for referring people you know for roles at Salutem. - Sovereign Health Care Plan – Affordable cover to help with your healthcare and private medical costs. - Canada Life, Group Life Assurance - To protect all our staff from day one of employment, we provide a Death in Service benefit via Canada Life, which is offered at 1 x your annual salary. - Blink, our internal communications app - Giving you a voice and a sense of community across the organisation. - Pension scheme - for all qualifying staff - Free DBS check (Disclosure and Barring Service) As an organisation, we're committed to supporting our teams and offering a range of perks that look after your financial, mental, emotional and physical wellbeing. *Terms and conditions apply. We have a massive duty of care towards those we support who are often the most vulnerable in society, which is why our staff are encouraged to keep up to date with vaccines and focus on self-care too. About The Role Support Worker - Key Responsibilities Provide person-centred support to individuals, promoting independence, choice, dignity, and wellbeing in line with care plans, risk assessments, and Positive Behaviour Support (PBS) plans. Key Duties: Deliver tailored support that meets individuals' physical, emotional, social, and mental health needs. Encourage independence, life skills development, and participation in education, employment, volunteering, and community activities. Assist with personal care, mobility, nutrition, continence care, and the use of specialist equipment where required. Support health and wellbeing by monitoring needs, attending appointments, promoting healthy lifestyles, and maintaining accurate records. Administer and manage medication safely in accordance with policies and training. Follow PBS strategies, support individuals during periods of distress, and promote least restrictive practices. Safeguard individuals by identifying and reporting concerns, promoting rights, dignity, and protection from harm. Maintain a safe, clean, and welcoming living environment, supporting daily household tasks and health and safety standards. Complete accurate documentation, including daily notes, incident reports, health records, and financial records. Support individuals with budgeting, personal finances, and accessing benefits where appropriate. Work collaboratively with colleagues, families, healthcare professionals, and external agencies to achieve positive outcomes. Adhere to organisational policies, regulatory requirements, and quality standards while contributing to continuous service improvement. Participate in training, supervision, and flexible shift patterns, including evenings, weekends, bank holidays, sleep-ins, and waking nights as required.This role requires a compassionate, reliable, and proactive individual committed to delivering high-quality support and improving the lives of those they support. Our Core Values: ➡️Supportive: Helping everyone reach their full potential. ➡️Ambitious: Striving for the best outcomes. ➡️Loyal: Prioritising our staff and the people we support. ➡️Unique: Innovating without compromising quality. ➡️Transparent: Fostering openness and mutual respect. ➡️Engaging: Partnering with everyone involved. ➡️Meaningful: Offering fulfilling opportunities. Why Choose Us? ✅Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support. ✅ Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support. ✅ Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance. ✅ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities. Still not convinced? Recognised as a Top Employer United Kingdom 2026 by the Top Employers Institute. Named among the Top 100 Global Inspiring Workplaces by Inspiring Workplaces. ♿ Proud to be a Disability Confident Committed employer. Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks

Friends of the Elderly (FotE) is a not-for-profit xdjnayx charity dedicated to providing excellent care with a family feel, we ha.

Early Learning Support Worker (Supply).Renfrewshire Council are looking to recruit enthusiastic and caring early learning support workers for our general supply pool.Appointable candidates will be required to work on a temporary basis covering short or long-term requirements within early learning an

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Based in the Wirral, our stunning all-inclusive 55-bed care facility offers high-quality Nursing, Residential, Dementia & Respite care.Contracted to 24-48 hours per week.Paid DBS pension, uniform provided.As a Care Assistant, you will make a meaningful difference in our residents lives everyday.This

At Avery Healthcare, we are all about supporting the people who care for our residents.We know how hard our teams work, and we're here to celebrate and support you every step of the way.When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedicatio

Consensus is not just a care provider – we're a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs.If you're looking for a career where you can make a meaningful difference in the lives of others, then this Support Worker

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Job Description Office Cleaner Location Kettering Pay £12.Hours

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Nova Care Group was founded on lived experience.Real understanding of what it means to support a young person through crisis, complexity and the moments where others may have walked away.Because weve been there before, what we offer our Support Workers is meaningful, practical and designed to help y

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Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently looking for a dedicated and detail-oriented Mem

I am looking for a cleaner to cover for holiday with a client based near Kettering town centre.You must have cleaning experience and a DBS to be considered and be available for the whole of the 2 weeks required.To apply, please send your CV or call Vicky 07772-535780.

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Nelson Recruitment Services are looking for a flexible and reliable FULL TIME cleaner for one of our clients in the Kettering area Location: NN14 1FQ Hours: Monday - Friday 08:00-16:00 Pay: £12.Start Date: Tomorrow Duties: Cleaning on an industrial site: cabin and communal areas (Cante

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