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Harrow | Harrow on the Hill | Office-Based Salary: Competitive, aligned to experience + commission About the Role Wilson Hawkins is Harrow's longest-established lettings agency, serving the local community since 1970 with strong, relationship-driven service. We're looking for an experienced Senior Lettings Negotiator ready to take real ownership of the lettings process, with a clear, genuine path to Lettings Manager within 6–12 months. This is a boutique agency, not a corporate machine. Your work will be visible, your contribution will matter, and your progression will be tied directly to your results, not your tenure. You'll work closely with the Lettings Manager, taking the lead on viewings, applicant relationships, and offer negotiation, while regularly stepping up to run the team in their absence. We're looking for someone who takes pride in their work, builds genuine relationships with landlords and applicants, and is hungry to grow into a leadership role. What You'll Be Doing • Register, vet, and proactively match applicants to the right properties based on their needs, • Conduct viewings across Harrow, representing Wilson Hawkins with professionalism and warmth, • Negotiate offers between applicants and landlords, managing expectations on both sides, • Progress agreed lettings through referencing to tenancy commencement, • Build and maintain strong relationships with landlords to win repeat and future business, • Keep landlords updated proactively throughout the letting process, • Maintain accurate, up-to-date records in the CRM at all times, • Support and deputise for the Lettings Manager on day-to-day team activity, • Contribute ideas and feedback to improve team performance, • Drive revenue and profitability against personal and business targets What Success Looks Like • Your viewings are well-prepared, professionally run, and consistently convert to offers, • Applicants feel informed, valued, and confident at every stage of their journey, • Offers are negotiated and progressed efficiently, with landlords kept closely in the loop, • Your pipeline is always accurate and current in the CRM, • The Lettings Manager trusts you to hold the fort and make sound decisions in their absence, • You're actively developing your skills with a clear eye on the Manager role ahead What You'll Need • 3+ years of residential lettings experience, ideally in Harrow, • A proven track record of high-volume viewings converting to offers, • Experience progressing lettings from offer through referencing to move-in, • Solid working knowledge of lettings legislation (Right to Rent, Tenant Fees Act, deposit protection), • Experience working with both domestic and international landlords and applicants, • Confident use of a lettings CRM and property portals, • Highly organised, results-driven, and comfortable taking ownership, • ARLA Propertymark qualification, or actively working toward it (a plus, not essential) What We Offer • Competitive salary, aligned to your experience, • Commission and performance bonus linked to your personal letting activity, • Funded support toward your ARLA Propertymark qualification, • A clear, genuine path to Lettings Manager within 6–12 months, • A boutique environment where your work is seen, recognised, and rewarded, • A collaborative team that takes the work seriously without taking itself too seriously About Wilson Hawkins Wilson Hawkins has been serving landlords, homeowners, and renters in Harrow for more than 50 years, combining traditional, relationship-led values with the latest technology to deliver better, faster results. We invest in our people, including funded qualifications and a real route to management, because we grow when our team grows. Ready to take the next step in your lettings career? Apply today.

To provide guidance and support to young people and to help them reach their full potential. Other duties and responsibilities include: Recruiting, training and managing staff and volunteers Identifying and pursuing sources of funding for projects that will help improve services and resources for young people Communicating with parents and community groups to win support for projects Acting as an advocate for the youth to parents and community groups by forwarding their interests Gaining trust and respect from the youth to develop lasting relationships with them Establishing boundaries for the youth and correcting inappropriate behaviour Assessing them to develop plans and deliver programs related to different areas including smoking, fitness and anti-social behaviour Setting targets for progression and monitoring the quality of youth work provision