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- Hosco
Lounge Supervisor1 day ago£14 hourlyFull-timeFelthamAbout the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Immediate start!Easy apply - ACS International School Egham
Grounds Operative2 months agoFull-timeEghamACS International Schools are recruiting a Grounds Operative to work at ACS International School Egham. The Grounds Operative will work as a part of a team to ensure that the school grounds and gardens are maintained to a high standard. Situated on 20 acres of glorious English countryside adjoining the Royal Savill Garden, and only 25 miles from central London, ACS Egham is an IB World School of more than 500 students (ages 4 to 18), and 160 expert faculty and staff from over 50 countries. PRINCIPAL ACCOUNTABILITIES: Undertaking routine grounds maintenance work of playing surfaces and landscapes as detailed in work schedules, job tickets or as directed by manager. Undertaking all preparatory and cultivation work to maintain safe quality playing surfaces. Setting up sports pitches or amenity surfaces. Maintaining the surrounding areas and carry out general duties. Undertaking minor repair and landscaping work. Ensure irrigation and drainage systems are maintained. The safe operation of equipment and machinery used in grounds maintenance such as hedge cutters, strimmer’s and ride-on mowers. Inform the manager or where appropriate, take corrective action on mechanical defects or breakdown of equipment. Executing duties in the correct manner and completing the assigned workload. Establishing and maintaining effective working relationships with managers, colleagues, and end users. Ensuring the work area is kept clean, tidy, and secure at all times. Assisting in the upkeep of hedgerows and specimen trees. Attending meetings, seminars and courses as required by the Head Groundsman. To participate with other team members and the Grounds Manager to provide ideas and plans for future visual enhancements. To undertake all appropriate Risk Assessments associated with their tasks. To be responsible for ensuring that all tasks are undertaken in a safe manner and comply with the ACS Health and Safety guidelines. To ensure all work is carried out in a cost effective and competent manner to the required standard. To effectively communication with all internal and external customers to ensure that tasks cause minimal disruption to the normal activities of the school. To carry out visual inspection only of power machinery and portable equipment prior to use. Faults should be reported immediately to the Grounds Supervisor. To ensure that adequate provision of warning notices is provided when carrying out cutting/spraying operations. KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED: Trade qualified person trained to City & Guilds levels or equivalent. Basic knowledge of various ground maintenance procedures required. Ability to work as part of a team, as well as work autonomously. Good customer service skills in dealing with a wide range of individuals at varying levels. Be a good communicator. This is a full time, permanent, all year round role working Monday to Friday from 7am- 3pm. ACS is committed to inclusion across race, gender, faith, identity, and abilities. We believe that diversity helps us to fulfil our purpose, realise our vision and exemplify our values. ACS is committed to safeguarding and promoting the welfare of children and young people and, as an employee of ACS, you are expected to share this commitment. This position is therefore subject to an enhanced Disclosure and Barring Service Check.
No experienceEasy apply
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