Internal Sales - Builders Merchant
8 days ago
Saint Albans
Our client is a well-established and respected builders' merchant, providing high-quality civils & drainage, building materials and supplies to trade professionals and DIY customers. With a commitment to excellent customer service and product expertise, they pride themselves on delivering the best solutions for their customers' needs.What’s on offer: • Salary up to £35,000 DOE, • Opportunities for career development and training., • Company pension scheme., • Supportive and friendly working environment.Role Overview, • We are looking for a dynamic and motivated Internal Sale Representative, • This role is crucial in ensuring excellent customer service and driving sales growth by building strong relationships with trade and retail customers., • You will be responsible for handling customer enquiries, processing orders and proactively identifying sales opportunities.Key Responsibilities:, • Develop and maintain relationships with customers, ensuring their needs are met efficiently., • Process customer orders via phone, email and in person., • Proactively seek new business opportunities and follow up on leads., • Prepare and provide customer quotations, ensuring competitive pricing., • Collaborate with other departments, such as the warehouse and transport teams, to ensure smooth order fulfilment., • Keep up to date with product knowledge and industry trends., • Achieve and exceed sales targets and KPIs., • Handle customer queries and resolve any issues in a professional manner.Skills & Experience Required, • Previous experience selling building supplies, • Strong communication and negotiation skills., • Excellent customer service skills with a proactive approach to sales., • Ability to work in a fast-paced environment and manage multiple tasks., • A good understanding of building materials and their applications., • A positive, team-oriented attitude with a willingness to learn.If you are a driven and customer-focused individual with a passion for sales, we would love to hear from you!