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Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . In this role, you will support the seamless coordination of weddings and events from the initial enquiry through to final delivery, acting as a key liaison between our guests and internal hotel teams. You will be responsible for leading on our high profile, VIP weddings and events. Working closely with the Operations team, you will help ensure that every wedding and event is delivered to the highest standards, creating exceptional and memorable experiences for our guests. Key Responsibilities • Good reactive and proactive sales approach to enquiries, ensuring no sales opportunities are missed, • Support with completion of event enquiries and client emails in the general Events inbox to ensure all enquiries are actioned on a daily basis and conversion rates are maintained, • Prepare and present event proposals, contracts, and pricing in line with hotel revenue strategy, • Conduct quality showrounds with guests securing key pieces of business for the hotel and creating an excellent rapport with guests, • Ensure consistent enquiry handling processes are implemented with every call, email, online enquiry and walk-ins, • Ensure the booking systems are used for each enquiry and completed correctly, recording all the details of each event, revenues agreed, • Take responsibility of all details for bookings, ensuring they are up to date and handed over to the relevant operational departments and to create detailed functions sheets which will support the smooth running of events whilst in-house, • Identify areas of upselling opportunities and be proactive in increasing revenue generation for all areas of the business, • Working with the sales team and the operational team to achieve exceptional service from the beginning to the end of an event booking experience, • Build and maintain relationships with clients to drive repeat business, • Conduct post-event follow up with clients to gather feedback and support repeat business opportunities, • Ensure deposits, payments and final billing are processed in line with company policies Key Skills, Qualities & Experience • Prior experience in sales & events co-ordination in a hotel or venue is essential, • Knowledge and understanding of conference and event sales techniques is essential, • A genuine passion for hospitality, luxury service, and event execution, • Attention to detail is key and strong sales and communication skills, • The successful individual will be confident, self motivated and present a professional persona in all circumstances, • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery, • It is essential to have your own transport and can travel as required, • This role will include evening and weekend hours Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Key Responsibilities • Managing the brigade ensuring the smooth, safe, and efficient running of the kitchen operation, • Demonstrating a committed approach to the development of creative menus and service in the kitchen, • Ensuring the quality of food is of the exceptional standard expected when dining at any of any of the outlets that Fletchers Kitchen provide food for, • Continually striving towards achievement and improvement, • Ensuring the Head Chef is kept aware of any relevant feedback from either the hotel guests or team, • Assisting on sections or help with other duties when required, • Training and delegation of tasks to the junior members of the team, • Ordering on a daily basis, whilst keeping in mind stock usage, menu planning and business levels, • The cleanliness, stock control, organisation and standards of the kitchen Key Skills, Qualities & Experience • A true passion for food, • The enthusiasm and willingness to learn, • Good kitchen & knife skills, • A thorough understanding of health & safety and food safety guidelines within the kitchen, • A willingness to work to the high standards that are demanded from a luxury establishment, • Innovation, creativity and attention to detail, • Relish the pressure of the kitchen environment, • Experience of supervising and guiding others Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Hands-on, operational role throughout all serving periods, will include evenings and weekends., • Taking a leadership role in engaging with guests and team members to meet and exceed their needs., • Acting as a coach and mentor to a large team and to ensure high engagement levels, people development and retention, alongside a robust training and development plan., • Helping Restaurant Manager in managing cost and revenue in all areas of the restaurant without impact on brand, or quality standards., • Identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience., • Showing a thorough understanding of the restaurant and hotel market to retain and increase the restaurant's competitive advantage through continuous proactive strategic and operational planning., • Proactively attracting and selecting talent for the department in line with company procedures and culture, • Fully responsible for cleanliness of the department, • Respond efficiently and accurately to customer complaints, • Implement policies and protocols that will maintain future restaurant operations Key Skills, Qualities & Experience • The successful individual will be confident, self-motivated and present a professional persona in all circumstances., • A high level of IT proficiency. Previous use of Property Management and EPOS systems and Microsoft Office desirable., • A high level of confidentiality., • Excellent verbal and written communication skills required., • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery., • Utmost attention to detail when carrying out tasks., • Previous Management experience is essential., • Ability to work under pressure Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities Guest Experience • To be a visible presence to both your teams and the guest to deliver an exceptional guest experience., • To exceed guest expectations through establishing a dynamic service culture within all operational teams., • To ensure an efficient guest operation with adequate cost control across the business., • To constantly review, suggest ideas for improvements and action in all areas of the operation., • To be the leader of the standards and to maintain these in line with in house and red star standards., • To assist in setting the hotels objectives and future strategies., • Act as an ambassador for the business. Financial • To manage alongside the departmental managers the departmental budget lines and payroll., • To maximise all sales opportunities to ensure budgeted profitability is achieved or exceeded., • To assist the GM and Director of Finance with budgeting/forecasting and payroll for the property when required. People • To ensure a positive and productive team culture., • To support the Learning & Development culture of developing raw talent into highly successful careers at Grantley Hall., • To recruit, train and continually develop all of your direct reports and their teams to achieve their personal and business objectives., • To address any issues of poor conduct and/or performance with the relevant HOD and participate in HR procedures as necessary., • To follow all HR procedures and policies. Key Skills, Qualities & Experience • Proven experience managing large-scale hotel departments with high volumes, multiple service areas and sizeable teams is essential., • A hands on Operator is essential., • Previous experience working with 4 or 5 red star service would be beneficial., • Excellent communication skills with the ability to build relationships with internal and external stakeholders at all levels., • Analytical mindset with the ability to interpret data and metrics to drive decision making., • Strong leadership skills to effectively manage and motivate multiple teams to achieve high levels of operational performance., • Accountable and resilient with the ability to work under pressure. Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. The Operations Manager will oversee the day to day operation of the hotel across key operational departments including Food & Beverage, Front Office, Housekeeping and Spa ensuring guest experiences are consistently delivered. Key Responsibilities • Being a visible presence to both your teams and the guests to deliver an exceptional guest experience, • Supporting departmental teams in exceeding guest expectations whilst delivering a personalised service culture, • Ensuring the smooth and efficient day to day operation of all operational departments with effective cost control, • Constantly review operations, suggest ideas for improvement and support implementation across all operational areas, • Maintaining operational standards in line with LQA, Forbes and AA standards, • Supporting the delivery of the hotels operational objectives and departmental goals, • Supporting departmental managers in managing payroll and departmental costs in line with budget expectations, • Maximising sales opportunities and operational efficiencies to support profitability across the business, • Assisting in monitoring departmental financial performance, identifying areas for improvement, • Ensuring a positive and productive team culture across all operational departments, • Supporting the Learning & Development culture of developing talent into highly successful careers at Grantley Hall, • Assisting in recruiting, training and developing operational teams to achieve both personal and business objectives, • Supporting Heads of Department with employee performance management and HR related matters when required Key Skills, Qualities & Experience • Proven experience within hotel operations managing multiple operational departments is essential, • Previous experience overseeing multiple Food & Beverage outlets is essential, • Previous experience overseeing Front Office, Housekeeping and/or Spa operations would be beneficial, • A hands-on approach is essential, • Previous experience working in a luxury 4 or 5 star hotel environment is essential, • Excellent communication skills with the ability to build relationships with internal and external stakeholders at all levels., • Strong organisational and problem solving skills with the ability to manage multiple priorities effectively, • Accountable and resilient with the ability to work under pressure. Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Manage the laundry operation according to our operational procedures, • Supervise room attendants and linen porters in the afternoon to ensure all tasks are being completed, • Participate in the cleaning of rooms when required, • Check arrival rooms before 3pm each day, • Ensure all public areas are kept to the highest standard throughout the afternoon and into the evening, • Complete all paperwork for room attendants allocations using opera allocations and reservation traces for special requests, • Carry out room audit checks to ensure standards are kept high and to a consistent level, • Be in communication with front office and duty management during the shift, • Report of any damages to rooms or public areas either to your line manager or directly to maintenance, • Ensure that all public areas are maintained to the high standards at all times as per the company SOP by following check lists, • Observe and note all DND signs and ensure daily service note is placed under the door, • Refresh and tidy public area bathrooms and lounges as and when required, • Ensure equipment is in working order and to report any damages to maintenance or your line manager, • Update guest profiles on opera so any special requests given to you by guests directly, so these preferences can be noted Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Apply fast, check the full description by scrolling below to find out the full requirements for this role. Key Responsibilities Guest Experience • To be a visible presence to both your teams and the guest to deliver an exceptional guest experience., • To exceed guest expectations through establishing a dynamic service culture within all operational teams., • To ensure an efficient guest operation with adequate cost control across the business., • To constantly review, suggest ideas for improvements and action in all areas of the operation., • To be the leader of the standards and to maintain these in line with in house and red star standards., • To assist in setting the hotels objectives and future strategies., • Act as an ambassador for the business. Financial • To manage alongside the departmental managers the departmental budget lines and payroll., • To maximise all sales opportunities to ensure budgeted profitability is achieved or exceeded., • To assist the GM and Director of Finance with budgeting/forecasting and payroll for the property when required. People • To ensure a positive and productive team culture., • To support the Learning & Development culture of developing raw talent into highly successful careers at Grantley Hall., • To recruit, train and continually develop all of your direct reports and their teams to achieve their personal and business objectives., • To address any issues of poor conduct and/or performance with the relevant HOD and participate in HR procedures as necessary., • To follow all HR procedures and policies. Key Skills, Qualities & Experience • Proven experience managing large-scale hotel departments with high volumes, multiple service areas and sizeable teams is essential., • A hands on Operator is essential., • Previous experience working with 4 or 5 red star service would be beneficial., • Excellent communication skills with the ability to build relationships with internal and external stakeholders at all levels., • Analytical mindset with the ability to interpret data and metrics to drive decision making., • Strong leadership skills to effectively manage and motivate multiple teams to achieve high levels of operational performance., • Accountable and resilient with the ability to work under pressure. Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . In order to make an application, simply read through the following job description and make sure to attach relevant documents. In this role, you will support the seamless coordination of weddings and events from the initial enquiry through to final delivery, acting as a key liaison between our guests and internal hotel teams. You will be responsible for leading on our high profile, VIP weddings and events. Working closely with the Operations team, you will help ensure that every wedding and event is delivered to the highest standards, creating exceptional and memorable experiences for our guests. Key Responsibilities • Good reactive and proactive sales approach to enquiries, ensuring no sales opportunities are missed, • Support with completion of event enquiries and client emails in the general Events inbox to ensure all enquiries are actioned on a daily basis and conversion rates are maintained, • Prepare and present event proposals, contracts, and pricing in line with hotel revenue strategy, • Conduct quality showrounds with guests securing key pieces of business for the hotel and creating an excellent rapport with guests, • Ensure consistent enquiry handling processes are implemented with every call, email, online enquiry and walk-ins, • Ensure the booking systems are used for each enquiry and completed correctly, recording all the details of each event, revenues agreed, • Take responsibility of all details for bookings, ensuring they are up to date and handed over to the relevant operational departments and to create detailed functions sheets which will support the smooth running of events whilst in-house, • Identify areas of upselling opportunities and be proactive in increasing revenue generation for all areas of the business, • Working with the sales team and the operational team to achieve exceptional service from the beginning to the end of an event booking experience, • Build and maintain relationships with clients to drive repeat business, • Conduct post-event follow up with clients to gather feedback and support repeat business opportunities, • Ensure deposits, payments and final billing are processed in line with company policies Key Skills, Qualities & Experience • Prior experience in sales & events co-ordination in a hotel or venue is essential, • Knowledge and understanding of conference and event sales techniques is essential, • A genuine passion for hospitality, luxury service, and event execution, • Attention to detail is key and strong sales and communication skills, • The successful individual will be confident, self motivated and present a professional persona in all circumstances, • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery, • It is essential to have your own transport and can travel as required, • This role will include evening and weekend hours Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Key Responsibilities • Hands-on, operational role throughout all serving periods, will include evenings and weekends., • Taking a leadership role in engaging with guests and team members to meet and exceed their needs., • Acting as a coach and mentor to a large team and to ensure high engagement levels, people development and retention, alongside a robust training and development plan., • Helping Restaurant Manager in managing cost and revenue in all areas of the restaurant without impact on brand, or quality standards., • Identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience., • Showing a thorough understanding of the restaurant and hotel market to retain and increase the restaurant's competitive advantage through continuous proactive strategic and operational planning., • Proactively attracting and selecting talent for the department in line with company procedures and culture, • Fully responsible for cleanliness of the department, • Respond efficiently and accurately to customer complaints, • Implement policies and protocols that will maintain future restaurant operations Key Skills, Qualities & Experience • The successful individual will be confident, self-motivated and present a professional persona in all circumstances., • A high level of IT proficiency. Previous use of Property Management and EPOS systems and Microsoft Office desirable., • A high level of confidentiality., • Excellent verbal and written communication skills required., • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery., • Utmost attention to detail when carrying out tasks., • Previous Management experience is essential., • Ability to work under pressure Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Key Responsibilities • Manage the laundry operation according to our operational procedures, • Supervise room attendants and linen porters in the afternoon to ensure all tasks are being completed, • Participate in the cleaning of rooms when required, • Check arrival rooms before 3pm each day, • Ensure all public areas are kept to the highest standard throughout the afternoon and into the evening, • Complete all paperwork for room attendants allocations using opera allocations and reservation traces for special requests, • Carry out room audit checks to ensure standards are kept high and to a consistent level, • Be in communication with front office and duty management during the shift, • Report of any damages to rooms or public areas either to your line manager or directly to maintenance, • Ensure that all public areas are maintained to the high standards at all times as per the company SOP by following check lists, • Observe and note all DND signs and ensure daily service note is placed under the door, • Refresh and tidy public area bathrooms and lounges as and when required, • Ensure equipment is in working order and to report any damages to maintenance or your line manager, • Update guest profiles on opera so any special requests given to you by guests directly, so these preferences can be noted Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Key Responsibilities • Managing the brigade ensuring the smooth, safe, and efficient running of the kitchen operation, • Demonstrating a committed approach to the development of creative menus and service in the kitchen, • Ensuring the quality of food is of the exceptional standard expected when dining at any of any of the outlets that Fletchers Kitchen provide food for, • Continually striving towards achievement and improvement, • Ensuring the Head Chef is kept aware of any relevant feedback from either the hotel guests or team, • Assisting on sections or help with other duties when required, • Training and delegation of tasks to the junior members of the team, • Ordering on a daily basis, whilst keeping in mind stock usage, menu planning and business levels, • The cleanliness, stock control, organisation and standards of the kitchen Key Skills, Qualities & Experience • A true passion for food, • The enthusiasm and willingness to learn, • Good kitchen & knife skills, • A thorough understanding of health & safety and food safety guidelines within the kitchen, • A willingness to work to the high standards that are demanded from a luxury establishment, • Innovation, creativity and attention to detail, • Relish the pressure of the kitchen environment, • Experience of supervising and guiding others Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. The Operations Manager will oversee the day to day operation of the hotel across key operational departments including Food & Beverage, Front Office, Housekeeping and Spa ensuring guest experiences are consistently delivered. Key Responsibilities • Being a visible presence to both your teams and the guests to deliver an exceptional guest experience, • Supporting departmental teams in exceeding guest expectations whilst delivering a personalised service culture, • Ensuring the smooth and efficient day to day operation of all operational departments with effective cost control, • Constantly review operations, suggest ideas for improvement and support implementation across all operational areas, • Maintaining operational standards in line with LQA, Forbes and AA standards, • Supporting the delivery of the hotels operational objectives and departmental goals, • Supporting departmental managers in managing payroll and departmental costs in line with budget expectations, • Maximising sales opportunities and operational efficiencies to support profitability across the business, • Assisting in monitoring departmental financial performance, identifying areas for improvement, • Ensuring a positive and productive team culture across all operational departments, • Supporting the Learning & Development culture of developing talent into highly successful careers at Grantley Hall, • Assisting in recruiting, training and developing operational teams to achieve both personal and business objectives, • Supporting Heads of Department with employee performance management and HR related matters when required Key Skills, Qualities & Experience • Proven experience within hotel operations managing multiple operational departments is essential, • Previous experience overseeing multiple Food & Beverage outlets is essential, • Previous experience overseeing Front Office, Housekeeping and/or Spa operations would be beneficial, • A hands-on approach is essential, • Previous experience working in a luxury 4 or 5 star hotel environment is essential, • Excellent communication skills with the ability to build relationships with internal and external stakeholders at all levels., • Strong organisational and problem solving skills with the ability to manage multiple priorities effectively, • Accountable and resilient with the ability to work under pressure. Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

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As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

You’ll be part of a caring, supportive team with exciting career development opportunities, and flexible full and part-time hours, when you join Signature Senior Lifestyle as a Care Assistant at our luxury care and nursing home in Banstead.Full time Day shifts available (3 shifts per week, 34.Bank

As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important.The variety of housekeepin

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This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

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As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Ready to turn your PT hustle into a serious, high-earning business inside the best gyms in the Netherlands? Apply now and build it your way at TrainMore. TrainMore is a unique gym concept that rewards members with a 1 euro discount for each workout. Personal Trainer (Freelance) - Groningen, Netherla

A £500 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, p

Group Fitness & Aerobics Instructor - Lanzarote.Come work at the world's biggest sports resort.Club La Santa is the world’s biggest sports resort – and we continue to set the standard for active and fun holidays.At Club La Santa, guests can enjoy more than 80 different sports on state-of-the-art

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Personal trainer, group functional fitness instructor or hold the CrossFit L1 or above.

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Become a Self-Employed Delivery Driver with Evri and Start Earning This Summer.Looking to boost your income over the summer months? Whether you're saving for a holiday, covering extra expenses, or just want more cash in your pocket, now’s the perfect time to get started.Join Evri as a self-employe

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Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service.With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community.Small teams with big ambitions who trus

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Full-time | Part-time | Temporary (Ongoing).MedGen Healthcare is seeking compassionate, resilient, and dedicated.Mental Health Healthcare Assistants.This role involves supporting children and adolescents with conditions such as.Autism Spectrum Disorder (ASD), ADHD, emotional and behavioural difficul

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Be everyone's champion this Summer by scoring a new role with HICA!.The HICA Group is a 'Not for Profit' organisation providing a range of care services to elderly clients and people with learning difficulties, across a range of services, including our care homes, residential settings and in the com

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We are recruiting Healthcare Assistants and Support Workers to join our team across Lancashire, supporting residents within care home settings.You will be working in a caring, professional environment, helping residents with their daily needs while promoting dignity, comfort and independence.This is

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Agency Senior Care Assistant Doncaster DN1-DN20.Flexible Shifts | Weekly Pay | Days & Nights Available.Staff One is currently recruiting experienced.If you are an experienced Senior Care Assistant looking for flexibility, variety, and the opportunity to choose when and where you work, we would love

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The Group principally engages in the sourcing, designing, wholesaling, trademark licensing and retailing of a variety of gold and platinum jewellery and gem-set jewellery products, with a total of over 3,000 points of sale worldwide.The Group will continue to identify new business opportunities in t

Your Career Launchpad: Entry-Level Sales Assistant - Immediate Start – Central London.Are you looking to start a new and rewarding career.Want to launch a rewarding career with real progression and travel opportunities.Our client can only accept candidates who are eligible to work in the UK on a f

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A Domiciliary Care Worker provides personalized support to vulnerable individuals in their own homes, helping them maintain independence, safety, and dignity.Key duties include assisting with personal hygiene (washing, dressing), medication management, meal preparation, light housekeeping, companion

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