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Handle escalated customer queries via phone and email, giving prompt, professional and accurate responses to customer queries and concerns raised * Diligent and sensitive handling of challenging ...

Look after the main school reception and handle general enquiries * Greet visitors appropriately ensuring safeguarding procedures are followed * Operate the school telephone system and manage the ...

Handle customer complaints in a timely and professional manner. * Investigate and resolve customer issues, ensuring a fair and satisfactory outcome. * Maintain accurate records of customer ...

... • Handle invoicing, administration, and telephone queries, ensuring smooth daily operations. • Deliver staff training and support recruitment and HR processes. • Maintain a high standard of ...