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Strategic Client Manager Salary Range: £48,000 - £58,000 per annum Permanent, Full Time Location: Hybrid / Leatherhead, Surrey About us Zest is transforming the way employers engage with their people. Our market leading SaaS platform empowers businesses to deliver a world class employee proposition, allowing employees to tailor their benefits package, understand their total reward, access personalised content and communications and celebrate their colleagues’ achievements. Our platform supports hundreds of employers, including household names like Yahoo, Hargreaves Lansdown and Travis Perkins, create a workplace where employees feel valued, informed and deeply connected to their company’s success. We’re proud to boast an impressive NPS of over +72%, a testament to our commitment to outstanding client and end-user experiences. But what truly sets us apart is our culture. Here at Zest, we foster a work environment that’s as friendly as it is professional, as high-performing as it is supportive. We’re a team that thrives on empowerment, autonomy and the support each member needs to excel. In 2025, Zest joined forces with Epassi, one of Europe’s fastest-growing companies and a leading provider of employee benefit solutions across Finland, Sweden, the UK & Ireland, Italy, Germany, and the Netherlands. Epassi has been recognised by the Financial Times multiple times as one of the fastest-growing companies in Europe. This acquisition marks an exciting new chapter, combining Zest’s innovative technology with Epassi’s purpose-driven mission to boost everyday well-being. Together, we’re shaping the future of employee engagement and benefits across Europe. Our doors are open to those who bring a natural drive to excel in their discipline, who challenge the status quo, and who drive continuous improvement. We celebrate achievements, learn openly from failures, and set a high bar for ourselves and our peers. If you’re ready to contribute to a positive, dynamic team that helps each other grow, Zest might just be the place for you. About the job As a Strategic Client Manager, you will be responsible for owning and growing relationships across a portfolio of existing customers. With a key focus on benefit adoption, revenue retention and growth, you will work in partnership with HR Leaders and Benefit Teams to ensure the customers corporate and people strategy succeeds through efficient delivery of the Zest Platform. You will own the commercial partnership between vendor and customer, be proficient in managing complex renewal and expansion sales processes, liaise with internal teams to provide exceptional service delivery and as act as the voice of the customer internally to shape future product development. Areas of responsibility • Account management of all accounts to ensure retention and development of these, • Maintain regular contact with all clients, promoting new product advances to them to help them, • appreciate the value that Zest brings and probing to identify areas of dissatisfaction., • Organising QBR’s and annual meetings with each account attended by senior Zest executives., • Be the voice of the user and their user experience inside the business, providing input to the development of the product proposition and roadmap., • Use the knowledge gained of our clients’ business drivers and our technology capabilities to develop their needs further and inform development of product propositions that differentiate us., • Nurture accounts to develop further business in line with annually set revenue targets, • Drive product campaigns into these clients in conjunction with other members of the business., • Maintain awareness of and comply with all legal requirements and company policies, including those relating to information security and data protection Key competencies and skills required for this role • A passion for excellence, client satisfaction and putting the client first. Ability to develop, review and implement both client retention and additional business strategies. Ability to handle demands, targets, guidelines and high stress situations, • Superior negotiator with ability to handle objections, close cross and up-sells and execute. Able to be resilient, detailed and creative., • Excellent verbal and written skills. Able to speak confidently and with authority in public. Able to manage multiple stakeholders internally and externally., • Able to work with internal teams to highlight product issues or trends that negatively impact account health., • Advanced influencing skills. Able to reinforce clients’ buying decision so they appreciate the full value that Zest brings and in turn become strong advocates. Able to obtain willing agreement to case studies and references., • Drive, Energy and Determination: Winning mentality. Able to create a culture of over-performance. A self-starter, able to work under their own initiative and achieve their objectives. Highly effective at completing work on time. High levels of drive, energy, enthusiasm and integrity. Tenacity to achieve goals., • Values: Able to live and breathe the Zest Values; focussed on an excellent client experience. Experience / Skills Required • Ideally 5+ years’ experience of Flexible Benefits and Pensions/AE market., • Proven track record in successful Partnership and/or Account Management roles., • Able to engage with customers and markets in general and understand the commercial drivers., • Excellent interpersonal skills. Able to influence and communicate effectively with all levels, • Excellent problem-solving skills. Able to provide out-of-the-box solutions to difficult problems., • Strong commercial awareness and judgement as well as good understanding of technology., • Ability to remain calm and focused under pressure and to take responsibility to resolve issues., • Team player who improves any team part of. Works well with clients and colleagues., • Ability to prioritise and multi-task on simultaneous activities. Additional Information Competitive salary and on target bonus plan with a comprehensive range of flexible benefits Normal working hours 37.5 per week as per Ts&Cs Office based with hybrid working Office location: Kings Court, Kingston Road, Leatherhead, Surrey, KT22 7SL. Zest is an equal opportunities employer. If you don't meet every single requirement, please don't let that hold you back. Research indicates that some candidates hesitate to apply for roles unless they meet every criterion. We're committed to fostering an inclusive workforce, so if you're enthusiastic about this opportunity but your experience isn't an exact match, we encourage you to apply. No agencies please.

( Senior) Account Manager - Automotive Consumer Who we are We're Performance Communications — proudly employee-owned, one of The Sunday Times Best Places to Work and the UK’s leading specialist agency in Automotive, Technology & Sports Brand Comms. We’re 60 strong, creatively driven, and fuelled by a passion for storytelling that actually moves the needle for our clients. Whether it’s dreaming up big campaign ideas, unlocking media opportunities, building influencer buzz, or crafting stories that stand out on social — no two days here are ever the same. We’re based in Kingston upon Thames and work hybrid: three days in-office, two from home, with occasional travel across the UK and abroad possible. The role Working on pan-European and global automotive consumer accounts, we are looking for a self-starter with an interest in cars. You should be a great writer for both traditional and social channels taking dull data and painting pictures with it. You’ve excellent client relations and can translate those conversations into projects that deliver great results. Suitable for someone seeking a new challenge within the automotive sector or looking to take the next step on the career ladder, the role requires an ability to drive the day-to-day management of client activity and plans, helping to ensure KPIs are achieved with the support of the Account Director. The successful candidate should be meticulous in adhering to processes to ensure the smooth running of the accounts, while providing reliable budgets and contributing creatively across brands. As well as showing leadership qualities and an ability to effectively manage junior staff, it is important that the individual can comprehend the often-complex nature of our clients’ businesses. We are looking for an enthusiastic account lead and content producer with a keen eye for a mainstream news story who can also turn ideas into effective campaigns. The Agency has a reputation for nurturing and developing talent and prides itself on being at the forefront of modern PR and communications. The role is pivotal within the Automotive teams at Performance. Not only will the person become a key contact for an exciting group of clients, they will also help ensure that all accounts are managed in an efficient manner. Reporting line & team The S/AM role reports to the Account Director and will help manage the day-to-day smooth running of a pan-European and global automotive consumer accounts, as well as supporting the wider team on creative comms and strategic planning. Experience required • A proactive, self-starter individual who has an interest in cars and the automotive world, • Must be a competent writer who is able to create focussed copy tailored to specific audiences or platforms e.g. news releases, website copy, LinkedIn or other social channels, • Has previous experience working on pan-European or global accounts, • An ability to manage and nurture junior staff, • Experience delivering campaigns and projects, • Agency experience, • Can demonstrate an ability to translate information (words and data) into engaging copy, • Experienced at effectively working with and managing client teams and the project delivery, • Ideally has experience within the automotive industry and industry media contacts, • Time management – the ability to logically plan, develop and execute plans, using the strengths of a team to ensure optimal delivery, • Excellent media relations skills, • Understanding of key social channels (Instagram, Facebook, X, LinkedIn, YouTube etc), • Experience in technology, luxury goods and services would be useful, but the ability to identify and create compelling storytelling and content ideas that drive coverage and reach is more important, • A team player with the gravitas to deal with senior stakeholders Key accountabilities • To work within the Hub on a pan-European and global automotive consumer accounts, • Responsible for co-ordination of centrally-created assets for media and social channels – written, photography, graphic and video, • Working in the UK, but travel to Europe to attend media events, create content and meet with client teams, • Manage junior staff to ensure the maintenance of reporting and status updates for several accounts across the team; this may include status and coverage reports, digital project management tools, rolling release schedules, future features lists and deadlines, and media distribution lists, • Client management: develop excellent client relationships and be the main ‘go-to’ person for the client(s), • Dissect and understand the operations and business goals of all clients to ensure the creation of effective stories and campaigns, • While the role majors on client management, content creation and creative ideas, much of the team’s work demands a nose for media opportunities and a proactive approach to media relations, • Establish strong relationships with all client teams as well as key personnel elsewhere in the businesses. Ensuring direct access to key people who can provide data, information, opinion etc for relevant content is important, • Work with the AD and wider team to ensure quality control is adhered to where any content and written copy is concerned, • Plan, organise and prioritise workloads, including helping the AD with resource planning, and flagging any issues to senior staff members, • Research to provide market insights / gather information to support the creation of all forms of content, • Both draft and help oversee team production of copy, news releases / press kits, campaign and media materials; and drive the development of creative content or ideas, • Lead and help devise media distribution plans – a sound understanding and logical approach is key, • Will need to support the AD in thinking strategically about clients and the year ahead rather than just the day-to-day Behavioural competencies • A strong communicator who can upwards manage as well as prioritise their own work and the team supporting them, • A logical and clear thinker with a strong attention to detail and deadlines, • A self-starter who conducts themselves in a professional manner and is a good verbal communicator, • An ability to juggle conflicting priorities and work in a fluid and fast-paced environment, • Get the basics right – be passionate about good, simple and effective PR/comms with a strong eye for an editorial angle, • A desire to challenge and be challenged, • An appetite for progression and able to utilise constructive feedback from senior members of the team, • Quick learner, adaptable and pragmatic thinker, while being tenacious, results driven and resilient, • Highly motivated and committed with great attention to detail, • A team player with the gravitas to sometimes deal with senior stakeholders Why work with us As an employee owned business you become part of a bold, creative agency where your voice matters, your growth is nurtured, and your wellbeing is genuinely supported. Perks & Benefits Including... • Employee owned bonus schemes, • Private healthcare, • 28 days holiday, • Hybrid and flexible working, • £250 wellbeing allowance, • 4:30pm Friday finishes, • Personal and team social budgets, • Recognition awards, • Breakfast on office days, • Company-wide social events (legendary summer and Christmas parties), • Cycle to Work scheme, • Dog-friendly office, • Ongoing training & development

Here at South Thames Colleges Group, we are seeking a Business Partnerships Manager to work across the group and play a key role in developing employer and stakeholder engagement, new business development and account management of existing partners.

Job Description Role: IT Sales Account Manager Industry: IT Services and Managed Print Location: Field-Based - Regional Coverage Office: Leatherhead / Basingstoke Package: £35,000 basic plus OTE (£80,000) Flexibility: Hybrid working options available We are an established provider of technology-

Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are not engaging agency support for this role and respectfully as

Number of days / hours per week: 37. Flexible and retail-savvy - you understand the rhythm of the industry and embrace working key hours-including weekends, late nights, and bank holidays, with energy and enthusiasm.

A luxury fragrance company in Worcester Park Estate seeks an Account Manager to lead sales and oversee a team of Luxury Brand Ambassadors. The ideal candidate will have a strong background in retail sales, particularly in luxury products, and must exhibit exceptional leadership skills to drive perfo

Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are not engaging agency support for this role and respectfully as

A leading beauty company is seeking a Sales Consultant to drive customer engagement and exceed sales targets. The ideal candidate will have a proven track record in sales, exceptional artistry skills, and a deep passion for beauty.

A dental solutions provider in the UK is looking for a Key Account Manager to drive growth and success by establishing strong relationships with dental practices.

This role offers the opportunity to contribute to a growing organization focused on bespoke electronics products.

Croydon (CR0) – Office Based (initially for training) or Hybrid/Home.We are a B2B supplier providing products such as PPE, Fit Out Solutions, Office Supplies and Furniture into commercial, industrial, manufacturing, and retail sectors.Our mission is to deliver exceptional service and build lasting

Join a rapidly expanding company in the tech industry, specializing in cutting-edge cloud storage and managed services.Enjoy a flexible work environment with the ability to work from home and in the Kingston office.Receive comprehensive training in sales methodology and cloud technologies, with ongo

We are seeking a dynamic Key Account Manager to join our Enterprise Solutions team in the UK. Client Relationship Management – Build and nurture strong relationships with key accounts in the dental industry. Business Development – Identify opportunities for business expansion within existing key

A leading distributor in the UK is seeking a Key Account Manager to work fully remote, focusing on new business development.

A premium toy manufacturer located in East Molesey is seeking a Key Account Manager to manage key retail relationships across the UK.

This is an excellent opportunity for a motivated individual to excel as a Key Account Manager US & UK Support in the retail industry. Support the US Sales + Operations team with information sharing, forecasting and planning for Key Accounts. Work within a supportive and innovative company culture in

Manage and develop relationships with key wholesale clients to achieve sales targets: Wholesale Customers such as Planet Organic. Wholesale Food Customer Accounts - Health + Organic Passion?!. A successful Senior Account Manager - Wholesale should have:.

As a Key Account Manager you’ll be the trusted partner for clients, strengthening relationships, uncovering opportunities and delivering long‑term value. Proven experience in account management or business development within IT / MSP.

The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportun

Regional Account Manager - Northern Territory. Account Manager- Laura Mercier- John Lewis Kingston- 30 hours. National Account Manager - The Perfume Shop.

Manage and grow a portfolio of existing enterpriseretail accounts, acting as the primary commercial contact. Must have experience in technology, SaaS, or security solutions having managed large enterprise retail accounts.

A recruitment agency is seeking an experienced Account Manager to join an established packaging manufacturing business in Redhill.The role involves managing client accounts, preparing quotations, and ensuring timely delivery of projects.Candidates should possess account management experience within

As a Senior Account Manager, you will be responsible for developing strong relationships with existing clients, ensuring their operations are optimised, and that they are getting the most from the products and tools available to them.

Account management of all accounts to ensure retention and development of these. As a Strategic Client Manager, you will be responsible for owning and growing relationships across a portfolio of existing customers. Organising QBR’s and annual meetings with each account attended by senior Zest exec

National Account Manager, Beauty (UK/IR). Proven track record of Sales and Account Management.

Senior) Account Manager - Automotive Consumer. The S/AM role reports to the Account Director and will help manage the day-to-day smooth running of a pan-European and global automotive consumer accounts, as well as supporting the wider team on creative comms and strategic planning. Suitable for someo

This is an exciting opportunity for a proactive and driven Account Manager to join the talented and successful team at an award-winning integrated creative agency. Working closely with a highly skilled team of Account Managers and Creatives, you’ll oversee projects from strategy and concept throug

Account Manager This is a great opportunity to join a successful, independent, award winning strategic corporate content consultancies as a Account Manager The principle role of the Account Manager is to work within one of the client communications teams managing the delivery of high calibre, multi-

Next steps David Love at The Great & The Good is keen to chat with Senior Account Managers (and strong Account Managers) particularly if you have experience of TVCs and social campaigns. This creative agency will promote you as soon as you're ready Ref: 41813 As a Senior Account Manager, the chances

Account Manager This is a great opportunity to join a successful, independent, award winning strategic corporate content consultancies as a Account Manager The principle role of the Account Manager is to work within one of the client communications teams managing the delivery of high calibre, multi-

Account Manager (AEC/Manufacturing Software) UK Remote Competitive Base (£70,000 - £75,000 OTE) + Progression + Training + Pension A fantastic opportunity awaits a professional with experience in sales within the AEC or Manufacturing sectors to join a leading digital solutions partner in an

As a Senior Account Manager, you will be responsible for developing strong relationships with existing clients, ensuring their operations are optimised, and that they are getting the most from the products and tools available to them.

A leading healthcare company seeks an experienced Account Manager to lead and grow the optometry business across West London and the South East. The role involves delivering sales excellence, building relationships with stakeholders, and developing strategic account plans to drive growth.

As a Senior Account Manager, you will be responsible for developing strong relationships with existing clients, ensuring their operations are optimised, and that they are getting the most from the products and tools available to them.

An established supplier of childrenswear to the high street are looking for an experienced Account Manager to join their busy team. Attending meetings with Commercial Manager. Experience of buying, design, account management and project management.

They are assigned to large, complex, high-visibility, strategic, or tactically important accounts. This role demonstrates leadership on projects and accounts, working across multiple management levels to drive growth and effectively manage key stakeholders in high-tech roles or organizations. The ma

This client‑facing role combines technical expertise, account management and sales acumen, delivering practical on‑farm advice focused on herd health, performance and productivity. Proven track record in account management and achieving sales targets.

As an Account Manager at Zone & Co. Revenue organization by executing strategies to expand accounts effectively. You will play a critical role in driving revenue by fostering relationships and expanding the footprint of the account through cross selling our expansive suite of solutions.

As part of our continued growth, we are expanding within the healthcare and blue light sectors and are seeking an experienced Senior Account Manager to join our dynamic sales team. As a Senior Account Manager, you’ll take ownership of developing and managing key relationships within NHS Trusts, em

Experience in sales, business development, or account management - ideally in a channel or partner‑facing environment.

As the business continues to grow, we are seeking a highly organised, relationship-focused Account Manager with a strong Office Administration background and experience in warm sales or office-based client management. Minimum 2 years’ experience in account management, office account handling, staf

Our driven and successful sales team is looking for an Account Manager to help retain and grow our portfolio of customers.

A prominent communications agency in Buckinghamshire is seeking an experienced Account Manager with PR agency experience.

As Account Manager, you will play a critical role on the Publisher Development team at OpenX and report directly to the VP of Account Management, EMEA. Account Managers will also be responsible for identifying upsell opportunities to grow revenue across direct integrations and the OpenX PMP product

As an Account Manager, you'll own a portfolio of existing SaaS clients, driving retention, expansion, and long-term growth. Develop and execute strategic account plans that align client business objectives with Agility's solutions. Monitor account performance and engagement metrics to identify risks

Medscape is looking for an experienced Account Manager who will be responsible for the overall client satisfaction and programme delivery for assigned Medscape Medical Affairs accounts. The Account Manager is the primary relationship owner and serves as the project manager for all deliverables. The