Operations Manager
17 days ago
Epsom
Field Operations Manager – Building Services • Location: Surrey, Various, • Job Type: Full-time, • Salary: Up to £51,515.10 per annum, plus vehicle allowances We are seeking a Field Operations Manager to oversee and direct all works carried out by the resources allocated on a contract. This role involves managing service levels, quality, cost control, and ensuring timely completion to meet schedules for incentive payments. The ideal candidate will have previous experience in K&B and adaptations, and will handle operational, financial, contractual, health & safety, and HR matters, with support from the Regional Head of Operations. Day-to-Day of the Role: • Manage, plan, organize, and coordinate work orders within prescribed timescales., • Direct in-house and agency operatives as well as subcontractors to ensure maximum productivity, customer satisfaction, quality, and completeness of works., • Administer incentive schemes and ensure all operational procedures are followed., • Present operational unit aspects such as service delivery and KPIs to the Regional Head of Operations during monthly/weekly meetings., • Monitor contract performance, producing detailed analysis and implementing improvement plans., • Manage recruitment processes, performance appraisals, and development of staff within your business unit., • Ensure compliance with health and safety standards and lead by example to promote a safety culture. Required Skills & Qualifications: • City & Guilds/time served tradesperson with a minimum of 5 years site experience in the property maintenance/construction industry, or CIOB Level 4 diploma in site management., • CITB CSCS Health and Safety card for a Supervisor/Manager., • SSSTMS H&S course or higher., • Certificate of Asbestos Awareness Training., • IOSH 1-day ‘Working Safely’ Training Certificate (or equivalent)., • Previous supervisory/management experience., • Full driving licence., • Excellent communication, organisation, and time management skills., • Ability to manage change and work both independently and within a team