Head of housing jobs in BootleCreate job alerts

Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach.\n \n \n \n \n \n With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors.\n \n \n \n \n \n Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers.\n \n \n \n \n \n We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential.\n \n \n \n \n \n The Head of Enforcement leads the firm’s enforcement and recovery function, overseeing the execution of court judgements, debt recovery strategies, asset tracing, and enforcement proceedings. This role ensures efficient, compliant, and commercial enforcement activities while driving client satisfaction and revenue generation.\n \n \n \n \n \n Key Responsibilities\n \n \n Leadership & Strategy\n \n \n · Develop and implement the firm’s enforcement strategy aligned with business objectives\n \n \n · Lead, manage, and mentor the enforcement team (lawyers, paralegals, support staff)\n \n \n · Monitor performance targets (recoveries, timelines, cost efficiency) and monitor delivery\n \n \n · Drive innovation in enforcement processes, including use of technology and data\n \n \n Enforcement & Recovery Management\n \n \n · Oversee all enforcement actions, including:\n \n \n · Part 8 procedures’\n \n \n · Writs/warrants of control\n \n \n · Charging orders\n \n \n · Attachment of earnings orders\n \n \n · Third-party debt orders\n \n \n · Insolvency actions (bankruptcy/winding-up)\n \n \n · Advise on complex or high-value enforcement strategies\n \n \n · Supervise asset tracing and recovery efforts\n \n \n · Ensure effective case progression from judgment to recovery\n \n \n · Ensure all enforcement activities comply with relevant legal and regulatory frameworks (e.g., FCA, SRA, CPR)\n \n \n · Oversee complaints handling related to enforcement actions\n \n \n Client Relationship Management\n \n \n · Act as senior point of contact for clients\n \n \n · Provide strategic advice on enforcement options and risks\n \n \n · Deliver regular reporting on recovery performance and outcomes\n \n \n \n \n \n Operational Performance\n \n \n · Improve workflow efficiency and case management systems\n \n \n · Track KPIs including recovery rates, turnaround times, and client satisfaction\n \n \n \n \n \n Key Skills & Experience\n \n \n Essential\n \n \n · Qualified solicitor (or equivalent) with significant experience in litigation and enforcement\n \n \n · Strong technical expertise in civil procedure rules and enforcement mechanisms\n \n \n · Proven leadership and team management experience\n \n \n · Commercial awareness and client-focused mindset\n \n \n · Experience handling high-volume and high-value enforcement portfolios\n \n \n Desirable\n \n \n · Previous experience with Proclaim\n \n \n · Experience in debt recovery, insolvency, or asset recovery\n \n \n · Familiarity with enforcement technology platforms and data analytics\n \n \n · Established client relationships or business development track record\n \n \n Key Competencies\n \n \n · Strategic thinking and alignment\n \n \n · Leadership and people development\n \n \n · Negotiation and influencing skills\n \n \n · Attention to detail and risk awareness\n \n \n · Results-driven with strong accountability\n \n \n Reporting Line\n \n \n · Reports to: Director/ Head of Litigation\n \n \n · Direct reports: Enforcement team (lawyers, paralegals, admin)\n \n \n \n What we offer in return:\n \n \n We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links.\n \n \n · A competitive salary\n \n \n · 32 days' annual leave (including bank holidays).\n \n \n · Income protection, dental plan, critical illness cover & death in service cover\n \n \n · Employee Assistant Programme.\n \n \n · Workplace pension scheme.\n \n \n · Free onsite weekly classes and well-being programmes.\n \n \n · Discounted onsite Restaurant, Coffee Shop / Café.\n \n \n · Secure bike storage.\n \n \n · The opportunity to develop a rewarding and successful career with a wonderful Law firm.

Head of Department vacancy within a L500-listed firm in Liverpool, based out of their office in the city’s beating heart.\n\n • Direct influence on the future of an already thriving department.\n, • Build up a following in the middle of a major port city.\n, • Take junior colleagues under your wing, serving as a mentor.\nTheir areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries.\n \n A pillar of their growth as a business is to be driven by the success of their people. They have a proven track record of fostering a positive, collaborative work environment where everyone can contribute to the firm’s shared success. With exceptional support at every turn, every employee is empowered to reach their full potential.\n \n Is it the right opportunity for me?\n \n The role needs someone who is passionate about:\n\n • The work they do\n, • The service they provide\n, • Getting the best results for their clients\n, • Leading/developing a successful, strong team of litigators.\n\n \n You will be leading a team specialised in pre and post litigated housing disrepair matters you’re likely familiar with, such as:\n\n • Unstable building\n, • Damp / mould issues\n, • Poor ventilation\n, • No hot water / heating\n, • Drainage and sanitation issues\n, • Roof leaks\n, • Electrical hazards\n, • Blown (misty) double glazed units\nExperience in areas of Personal Injury with crossover will be incredibly advantageous in this role.\n \n If you have got drive, determination, ambition, and are looking for a stimulating working environment, then we would love to hear from you.\n \n Responsibilities include:\n \n · Managing capacity and ensuring workloads are distributed evenly across the team.\n \n · Support, develop and motivate the team through holding regular 1-2-1’s and meetings.\n \n · Ensuring that a high-level quality of service is always provided.\n \n · Be a keen face/ambassador for the firm’s values\n \n · Ability to work to deadlines/targets and to prioritise a varied caseload.\n \n \n About You:\n \n · Qualified Solicitor, minimum 5+ years PQE\n \n · Demonstrable expertise in Housing Disrepair and Civil Litigation\n \n · Proven experience of leading and supervising litigation\n \n · Ability to positively motivate and support team members\n \n · Target driven whilst maintaining exceptional client care\n \n · Confident when working to targets\n \n · Excellent telephone manner and communication skills\n \n · Excellent problem-solving and negotiation skills\n \n · Excellent technical knowledge of the CPR and Housing Conditions case law\n \n · Ability to provide a high level of client care.\n \n · Ability to work efficiently and effectively, as part of a team and using one’s own initiative.\n \n \n What they offer in return:\n \n An office working environment with fantastic facilities, in the heart of Liverpool City Centre, with excellent travel links all around.\n \n · 32 days’ holiday (including bank holidays).\n \n · Income protection, dental plan, critical illness cover, dental plan & death in service cover\n \n · Employee Assistant Programme.\n \n · Workplace pension scheme.\n \n · Free onsite weekly classes and well-being programmes.\n \n · Discounted onsite Restaurant, Coffee Shop / Café.\n \n · Secure bike storage.\n \n · The opportunity to develop a rewarding and successful career with a wonderful Law firm

Job Title:Finance AssistantSalary:£13.45 per hour (Full time, Temporary, 35 hours)Location:Birkenhead, Wirral (Office based)Shifts:Mon-Fri, 0900-1700We are currently recruiting for a Finance Assistant to join a long well known housing association at their head office in the Wirral area on a temporary basis (up to approximately 8 weeks from start date.)Working in their finance team, you will be expected to maintain the day to day running of the Accounts system and the running of the Associations housing management system.Additional Responsibilities Include:Matching invoices and inputting invoices onto their in-house system.Maintain accuracy in the inputting of data in their in-house system.Manage all inbound post.Scan and save correspondence of all post received for quick retrieval.Requirements:Working knowledge of matching invoices and inputting of invoices onto a CRM or in-house systemIdeally have previous experience in supporting a finance or accounts team.This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.TPBN1_UKTJ

Job Title: Senior HR Officer \n Salary:£41,500 per annum (Full Time, Permanent, 35 hours) \n Location:Birkenhead, Wirral (Office based) \n Shifts:Mon-Fri, 0900-1700 \n We are currently recruiting for a Senior HR Officer to join a well known housing association at their head office in the Wirral area on a permanent, full time basis. \n Working in a HR team that consists of four people, you will be expected to sup... \n\n \n\n \n ZIPC1_UKTJ

Housing Disrepair Team Leader / Head of DepartmentAbout the OpportunityA well-established Liverpool city centre law firm is seeking an experienced Housing Disrepair Solicitor or Chartered Legal Executive to lead its Housing Disrepair team, with scope for the role to develop into Head of Department for the right candidate.This is a senior leadership opportunity for a confident and commercially aware litigator with strong technical expertise in housing disrepair work and proven experience managing both caseloads and teams. The role offers genuine scope to shape the department, drive performance, and contribute to strategic growth.The successful candidate will join a supportive and collaborative environment within a long-standing, multi-disciplinary practice with a strong reputation across claimant litigation.The RoleYou will take responsibility for leading the Housing Disrepair team, managing a caseload while also overseeing performance, workflow, and development of the department.Key responsibilities include:Managing a caseload of housing disrepair claims from instruction through to resolutionLeading, supervising, and developing a team of fee earners and support staffDriving departmental performance, productivity, and case progression standardsEnsuring compliance with all regulatory, procedural, and funding requirementsOverseeing quality control across files, including risk management and auditsDeveloping and implementing processes to improve efficiency and client outcomesManaging relationships with clients, experts, counsel, and third partiesSupporting business development and growth of the housing disrepair offeringContributing to strategic planning and wider departmental leadership discussionsWorking closely with senior leadership to shape the direction of the departmentThe role offers the opportunity to step into a leadership position with clear progression towards Head of Department for the right individual.Candidate ProfileThe successful candidate will be:A qualified Solicitor or Chartered Legal ExecutiveMinimum 5 years' PQE in housing disrepair or claimant litigationExperienced in managing a housing disrepair caseload independentlyProven experience in supervising, mentoring, or managing staff (essential or highly desirable)Strong technical knowledge of housing disrepair claims and litigation processesCommercially aware with an understanding of KPIs, performance, and departmental growthConfident in client-facing situations with excellent communication skillsA strong leader with the ability to motivate and develop a teamOrganised, resilient, and capable of managing competing prioritiesWorking ArrangementBased in Liverpool city centre officePrimarily office-based role to support team leadership and collaborationFull-time position with regular in-person leadership presence expectedWhat's on OfferSenior leadership role with progression to Head of DepartmentSupportive and established multi-practice law firm environmentOpportunity to shape and grow a developing Housing Disrepair departmentStrong administrative and legal support infrastructureCollaborative culture with experienced senior leadership teamLong-term career development and strategic influence within the firmPension scheme and standard employee benefits package

Resourcery Group are delighted to be partnering with a leading social housing organisation in Liverpool to recruit a Finance Business Partner – Income. \n This is an excellent opportunity to join a purpose-driven organisation that makes a genuine difference to people's lives while developing your career within a supportive and high-performing finance team. \n Reporting to the Head of Finance Business Partnering, you'll take ownership of income accounting, with a particular focus on rent and service charge, playing a key role in ensuring robust financial performance and providing insightful business partnering across the organisation. You'll be joining a capable, collaborative team where you'll have the opportunity to influence decision-making, challenge constructively and add real value. What you'll be doing:\n\n • Acting as the Finance Business Partner for all income-related activities, with responsibility for rent and service charge.\n, • Supporting budget setting, forecasting and financial planning.\n, • Producing insightful management information and financial analysis to support operational and strategic decisions.\n, • Partnering with operational managers to improve financial performance and drive continuous improvement.\n, • Supporting the Head of Finance Business Partnering with key projects and wider finance initiatives.\n, • Ensuring strong financial controls and compliance across your area of responsibility.\n, • Identifying opportunities to improve processes and enhance reporting.\nAbout you:\n You'll be an engaging finance professional who enjoys building relationships and working collaboratively across the business. You'll be commercially minded, proactive and confident in challenging and influencing stakeholders. \n We're looking for someone who is: \n\n • Studying towards CIMA or ACCA, or already fully qualified.\n, • Experienced within a Finance Business Partner or Management Accounting role.\n, • Comfortable working with income, rent or service charge accounting within social housing.\n, • An excellent communicator with strong interpersonal skills.\n, • Proactive, organised and naturally curious, with a continuous improvement mindset.\n, • Ability to interpret financial information and present it clearly to non-finance stakeholders.\nWhat's on offer?\n\n, • Salary of £51,000\n, • Modern offices in the heart of Liverpool city centre\n, • On-site car parking\n, • Generous annual leave entitlement\n, • Excellent pension scheme\n, • Study support for those continuing their professional qualification\n, • Genuine career development opportunities within a well-established organisation\n, • Flexible and supportive working environment\n, • The opportunity to work for an organisation with a strong social purpose where your contribution has a real impact\n\n If you're looking for a Finance Business Partner role where you can develop your career, work alongside an experienced finance leadership team and make a meaningful contribution within a respected social housing organisation, we'd love to hear from you. \n \n \n

Post Grad Paralegal \n \n Pay: £25,500.00-£28,000.00 per year – negotiable depending on experience \n \n Job description: \n LAW FIRM EXPANDING \n \n My clients are a modern top tier Legal 500 law firm with over 25 years of debt recovery expertise. Due to further growth and the recent acquisition of some blue-chip clients, we are looking to strengthen our Finance Recovery Team in both Wigan and Liverpool. \n \n Who We Are \n \n We stand apart from traditional law firms. As a successful and dynamic commercial business, we have built a strong national reputation in debt recovery litigation. \n Our key practice areas include: \n\n • Finance: Representing clients ranging from small and medium-sized lenders to some of the UK’s top credit and car finance providers.\n, • Local Authority: Supporting 85 councils across England & Wales in recovering unpaid business rates, council tax, and providing expert guidance on complex cases.\n, • Housing: Representing some of the UK’s largest accommodation providers in the private, student, and Build to Rent sectors.\n\n We are looking for an experienced or post-graduate Paralegal to join our finance recoveries team. \n \n The ideal candidate will have: \n\n • Experience of commercial litigation\n, • Knowledge of the CPR\n, • Experience with debt recovery matters and different enforcement methods\n, • An ability to work to deadlines and prioritise tasks to assist with a diverse caseload\n, • Good computer skills and MS Office awareness\n, • A positive pro-active approach\n\n What We Offer \n\n • Modern offices in either Liverpool City Centre or at our head office in Wigan\n, • Flexible/Hybrid working arrangements after probation\n, • Workplace Wellbeing Programme\n, • Clear career pathways and professional development opportunities\n, • A supportive, collaborative work environment\n, • Strong support structure and leadership\n\n This is a fantastic opportunity to be part of a forward-thinking, modern law firm. If you're a post-grad looking for career progression or an experienced paralegal looking for a new challenge, we’d love to hear from you! \n\n • Lexcel Accreditation from the Law Society\n, • Top tier in the Legal 500 for Debt Recovery\n, • A Disability Confident Employer committed to inclusivity and support\n\n \n The successful candidate must have the right to work in the UK \n \n

Job Title: Head of Asset OptimisationContract Type: PermanentSalary: £84,239.41 per annum (£93,106.72 is achieved after 12 months successful performance in the role)Working Hours: Full time 35 hours per weekWorking Pattern: Monday to Friday- HybridLocation: Liverpool, London or CarlisleIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you will make as a Head of Asset Optimisation You will lead the delivery of Riverside’s strategic asset transformation agenda, encompassing sustainability, rationalisation, and the optimisation of asset performance. This role ensures that homes are future-proofed, efficient, and aligned with customer needs and corporate objectives. The postholder will play a central role in shaping and reviewing the Homes Strategy, providing clear reporting on progress and oversight of strategy across the organisation.About you We are looking for someone with · Strategic Asset Management: Proven experience in leading asset transformation programmes, including sustainability and rationalisation, within a complex organisational context. · Technical Expertise: Experience supporting or leading asset rationalisation activity, including disposals and portfolio change, informed by financial, operational and customer considerations. Deep understanding of sustainability and retrofit planning. · Data-Driven Decision Making: Ability to interpret and apply asset performance data, risk assessments, and option appraisals to inform asset decisions. · Customer and Community Focus: Demonstrated ability to improve customer outcomes through asset decisions that enhance affordability, wellbeing, and housing quality. · Stakeholder Engagement: Strong communication and influencing skills, with experience engaging a wide range of stakeholders including regulatory and funding bodies, commercial partners and sector peers.Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. If requiredApplications may close before the deadline, so please apply early to avoid disappointment.Role ProfileLeading and engaging a team • Lead a multi-disciplinary asset optimisation function, setting clear direction, priorities and accountabilities aligned to portfolio performance and corporate objectives • Provide leadership across rationalisation, sustainability and asset strategy, ensuring teams and partners are aligned to shared outcomes. • Translate strategy into deliverable priorities, ensuring clarity of roles, responsibilities and expected outcomes across the function • Manage performance through clear objectives, regular review and use of data and insight • Build capability across the service, including asset analysis, sustainability and strategic decision-making • Work across organisational boundaries to influence delivery teams and ensure alignment between asset strategy and operational delivery • Foster a culture of accountability, continuous improvement and evidence-based decision makingStrategic Asset Optimisation • Lead the implementation of asset optimisation priorities aligned to the Homes Strategy, ensuring alignment with corporate priorities and regulatory requirements • Oversee the planning and prioritisation of energy efficiency and decarbonisation roadmaps, including the development of roadmaps and investment scenarios to for delivery and business planning. • Use asset performance data and option appraisal insights to identify underperforming or non-strategic assets, informing decisions on disposals, acquisitions, and...

Job Title: Head Of Governance Salary:£72,964 per annum (Full Time, Permanent) Location: North Liverpool area (Agile working) Shifts:Mon-Fri, 36 hours per week We have a fantastic opportunity to join our clients head office / HQ in the North Liverpool as a Head Of Governance. Our client is a well known property and housing company and the main responsibility as a Head Of Governance will be to lead ... ZIPC1_UKTJ

Job Title:Finance OfficerSalary:£26,778 per annum (Full Time, Permanent, 35 hours)Location:Birkenhead, Wirral (Office based)Shifts:Mon-Fri, 0900-1700We are currently recruiting for a Finance Officer to join a well known housing association at their head office in the Wirral area on a permanent, full time basisWorking in their finance team, you will be expected to maintain the day to day running of the Accounts system, maintain their payroll system and also produce accurate and timely information from records.Additional Responsibilities Include:Administer payroll on the behalf of external organisations.Liaise with the HMRC regarding any tax issues and submit monthly information for the association and external organisations.Assist in the inputting of data relating to the accounts system.Reconcile the associations bank accounts on a monthly basis.Produce reports from the associations accounting system and complete the monthly management information.Produce quarterly financial reports from records to the board reports and committee.Assist the direct of finance & performance and the finance manager with day to day financial tasks and responsibilities.Requirements:Previous experience in a Finance or Accounts Assistant / Officer role.Working knowledge of financial systems.Ideally have previous experience in supporting a finance or accounts team.This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.TPBN1_UKTJ

Function: | Meta & TikTok Ads | Performance Creative | Content Strategy | Drive performance creative for D2C brands Reports to: Head of Performance. Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: As a Paid Social Creative Strategist, you will own creative direction for Meta and TikTok campaigns. You’ll interpret creative performance data, identify winning patterns, and develop concepts, scripts, hooks, and frameworks that drive growth. You’ll partner with designers, editors, creators, and media buyers to build conversion-led creative. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Function: | Content Systems | UGC Direction | Paid Social Performance Reports to: Head of Performance Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: As a Paid Social Content Strategist, you’ll shape and execute content strategies built for performance. You’ll script UGC, create narrative structures, develop hooks, analyse performance, and guide content creation end-to-end. You work daily with creators, designers, editors, and media buyers to ensure content both performs and elevates the brand. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

We are currently partnering with a Housing Association based in Kent, who are recruiting for a Head of Governance and Risk to join their growing team on a fixed term basis of 12-14 months. This is a full-time position with a salary of c. £75,000 and the start date will be April. Duties will include (but are not limited to): • Acting as the organisational lead on governance and compliance matters, ensuring adherence to relevant laws and regulations, • Maintaining governance registers, overseeing statutory and contractual obligations, and ensuring timely regulatory returns, • Supporting board succession planning, appraisals, training and acting as a key liaison between the board and the wider business, • Leading on organisational risk management, internal controls and overseeing the internal audit function, • Overseeing compliance with data protection regulations and ensuring procurement practices align with legislation while delivering value for money, • Managing external advisory contracts (e.g., legal and internal audit) and leading a small team, including governance, data protection and procurement officers Experience required: • Qualified or part qualified Company Secretary or demonstrable experience in a regulated sector, • Strong, up to date, professional knowledge of the legal, regulatory and policy frameworks in which Housing Associations operate Skills, knowledge and expertise required: • Company Secretarial experience in the Housing Sector of a similar sized Housing Association or larger, • Demonstrable experience in managing data protection function for a similar sized organisation or larger, • Experience of researching, developing and implementing effective policies & practices on governance, assurance and risk, • Experience in managing relationships with external advisers such as Internal Auditors and Lawyer Working hours: • 37 hours per week, • Monday - Friday Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £250 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

Function: | Creative Strategy | UGC Direction | Paid Social Performance Reports to: Head of Performance Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: The DTC Strategist role blends creative thinking, psychology, and commercial strategy. You’ll identify behavioural insights, analyse performance, and build creative systems that scale profitably. You’ll shape messaging, hooks, content frameworks, and testing strategies for top DTC brands. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Are you an experienced finance leader with a passion for improving business partnering? Do you enjoy leading small, high-performing teams through periods of change? Are you ready to take on a pivotal interim role in a forward-looking housing provider? A North-West-based housing association is seeking an Interim Head of Finance – Planning and Partnering to support their finance team over the next six months. This is a key leadership role, managing a small team responsible for management reporting, business partnering, and business planning across the organisation. As well as ensuring business-as-usual activity is delivered effectively, your primary focus will be on stabilising the team and enhancing the finance function’s strategic contribution. Key responsibilities include: • Leading a small, capable team covering business planning, business partnering, and management reporting, • Ensuring smooth delivery of monthly management reporting and forecasting, • Improving the consistency and impact of financial reporting to stakeholders, • Standardising the monthly budget monitoring process across departments, • Embedding a stronger business partnering culture within the organisation, • Acting as a key voice of finance within operational and strategic discussions This is a great opportunity to join a progressive organisation at a time when finance is playing an increasingly strategic role. You’ll work closely with the senior leadership team and be empowered to implement improvements that make a lasting difference. Ideally, candidates will be based in or near Greater Manchester, with the ability to attend the office once per week. However, we’re also keen to hear from applicants who fit the brief and are based further afield. To be considered, candidates should: • Be an experienced, fully qualified accountant (CIMA, ACCA, ACA) with a strong background in the housing sector., • Bring technical knowledge of management reporting, budgeting, and business planning, as well as a confident leadership style and the ability to develop a team. If you’re ready to help shape the future of finance in a values-driven housing provider, apply now. Interviews happening soon.

We are currently partnering with a Housing Association based in Derbyshire, who are recruiting for a Management Accountant to join their team on a 12-month temporary basis. This is a full-time position covering maternity leave. The role can be available as a fixed term contract or a temporary contract with a daily rate. The daily rate/ salary will be discussed on a case-by-case basis. Our client offers a 50/50 split for hybrid working, there may be some flexibility for the right candidate. Duties will include (but are not limited to): • Providing budget training and financial advice to Service Managers, • Managing a team of three: one junior Accountant and two transactional staff, • Conducting monthly budget monitoring meetings with Service Managers ensuring budgets are maintained, • Assisting with the preparation of the annual Council Capital Investment programme, • Preparing annual budgets and annual forecasts in partnership with Service Managers and Head of Finance, • Processing monthly accounting journals in line with IFRS, including prepayments, accruals, referred revenue, accrued revenue, payroll etc, • Preparing monthly P&L with detailed variance analysis bridging actuals against budgets/forecasts, • Supporting departments with VAT and ensuring compliance with HMRC and Partial Exemption legislation, • Producing quarterly VAT return for approval and subsequent submissions, • Analysing purchase transactions and ensuring correct treatment for Partial Exemption, • Liaising with internal and external stakeholders; liaising with External Auditors Experience required: • Experience required in Social Housing/ Local Government, • CCAB or QBE Working hours: • 37 hours per week, • Monday - Friday, 9am-5pm (flexible starts and finishes) Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

Can you provide hands-on leadership to a small, charitable housing and care provider at a critical time of year? Are you just as comfortable engaging in strategic conversations as you are diving into the nitty gritty of finance transactions? Are you immediately available to apply your Housing Finance expertise to deliver a fluent year end process? My client is a small but successful charitable housing provider in Birmingham. The requirement is for an Interim Head of Finance on a 4-6 month contract; this can either be performed in a hybrid manner (2-3 days in the office), or if the skillset lines up, completely remotely (within the UK). Key responsibilities include: • Take the lead on the year end close and be the key liaison for auditors, • Produce monthly management accounts and provide budget monitoring support to a small number of senior stakeholders, most critically in Operations and Property Services, • Line manage a small team in Finance Transactions and Payroll, • Support the CEO by preparing financial information and board packs, • Provide ongoing support to the wider organisation following the recent implementation of a new ERP. This is a rare but enticing opportunity for someone with prior experience at a senior level in a similar organisation (care, housing, supported living) to deliver confidence in Finance leadership at a time of unprecedented change. To be considered, please meet these criteria: • Be a qualified accountant or QBE; experience in leading teams in a housing/care/supported living environment is essential, • Be experienced in leading a year end process and leading the delivery of management accounts, • Ideally have an aptitude for various finance systems. This post will move quickly. Local candidates are encouraged, as are those considering remote opportunities as this post can go to a remote applicant if the skillset match is strong.

Function: | Creative Writing | Storytelling | Brand Messaging Reports to: Head of Performance Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: As a Performance Creative Copywriter, you’ll write brand stories, scripts, ad copy, headlines, angles, and messaging frameworks across paid social, landing pages, and creative content. This role blends brand creativity with commercial intent, balancing storytelling with measurable outcomes. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Function: | Meta Ads | Performance Creative | Content Strategy | Drive performance creative for D2C brands Reports to: Head of Performance Location: Hybrid - Hambi Media HQ, Oval, Central London Compensation: £40,000 - £60,000 Overview: Hambi Media Ltd is now the leading performance creative agency for e-commerce brands in the UK, boasting a team of 40+ high-performing A-Players. With over £100M spent on creative across Meta and TikTok ads, our clients include Heights, Surreal, 47 Skin, Nutrition Geeks, Mindful Chef and many more. We’re proud to be one of the few D2C creative agencies housing in-house design, production, strategy, and UGC teams under one roof. Our small and fresh team was born in the world of advertising and film; bringing an exciting blend of creativity and ad strategy. We offer a range of bespoke top-of-funnel brand services for our clients, including performance and creative, high-production video, and design. As your growth partner, we strategise, ideate, create, and optimise exceptional creative content, including UGC, high-production, design, and motion graphic ads. We pride ourselves on being a one-stop performance creative solution, acting as an in-house creative team for our clients. The Role: As a Content Strategist, you’ll develop content systems that drive measurable performance. You’ll analyse creative data, understand buyer behaviour, and translate insights into content frameworks, narratives, hooks, and scripts that generate results across Meta and TikTok. You’ll work with designers, editors, creators, and media teams to deliver end-to-end content direction. • 3+ years of experience in a content / creative strategy or social media marketing role, preferably in an agency setting, • Proven track record of developing successful creative campaigns, • Preferred experience working within performance creative, media buying or D2C/ E-commerce advertising, • Strong analytical skills and experience with data analysis and reporting, • Excellent communication and presentation skills, with the ability to clearly articulate creative ideas and strategies to clients and internal teams, • Strong attention to detail and ability to manage multiple projects at once, • Knowledge of digital marketing platforms, especially Meta, and understanding of performance marketing principles and theory Responsibilities: • Develop and execute social media performance creative strategies that align with our client's business objectives., • Conceptualise and execute performance creative campaigns for Meta ad campaigns (such as UGC, high-production ads, motion graphic ads and static design ads)., • Understand what makes creative convert and continually be looking to optimise creative performance within ad campaigns on Meta and Tiktok, familiarity with soft and hard ad matrices., • Scripting and briefing creative for D2C campaigns., • Utilise creative data to measure and report on campaign performance, and provide actionable insights and recommendations to optimise future campaigns., • Work closely with a Account Manager to ensure the quality and effectiveness of our creative deliverables ., • Stay up-to-date on industry trends, market research, and consumer insights to inform our creative strategies., • Collaborate with cross-functional teams, including account management, media buying, and production, to deliver integrated creative campaigns that drive results., • Participate in client meetings to discuss campaign performance, creative recommendations, and strategic planning., • Contribute to the development and implementation of Hambi Media's overall creative vision and strategy., • Manage multiple projects at once, prioritising and delegating tasks as needed to ensure timely and effective delivery of client work., • Have the ability to confidently Write and edit ad copy and scripts for a variety of formats, including UGC, design, and video ads., • You will be responsible for creating intricate and in-depth briefs for user generated content (UGC) creators., • Ability to understand human psychology, sociology & why people buy things. Attitude: You, • Will take complete ownership of successes and failures, with a growth-first approach that prioritises client outcomes., • Commercially minded, always looking for ways to create more value for clients and the agency., • Confident in leading communications, setting the tone for client relationships, and influencing strategy., • Are entrepreneurial with the ability to see the bigger picture., • Have a proactive solution based mindset, allowing you to positively influence change., • Have exceptional attention to detail., • Confidence in building long-term relationships with your client base are able to work pro-actively prioritising tasks efficiently., • Enjoys participating in a collaborative office with regular team building events and social activities., • Go above and beyond., • Thrive in a fast paced startup environment., • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities., • Hybrid working: We have a beautiful office in Oval, Central London.

Head of Department vacancy within a L500-listed firm in Liverpool, based out of their office in the city’s beating heart. • Direct influence on the future of an already thriving department., • Build up a following in the middle of a major port city., • Take junior colleagues under your wing, serving as a mentor.Their areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. A pillar of their growth as a business is to be driven by the success of their people. They have a proven track record of fostering a positive, collaborative work environment where everyone can contribute to the firm’s shared success. With exceptional support at every turn, every employee is empowered to reach their full potential.Is it the right opportunity for me? The role needs someone who is passionate about:, • The work they do, • The service they provide, • Getting the best results for their clients, • Leading/developing a successful, strong team of litigators. You will be leading a team specialised in pre and post litigated housing disrepair matters you’re likely familiar with, such as:, • Unstable building, • Damp / mould issues, • Poor ventilation, • No hot water / heating, • Drainage and sanitation issues, • Roof leaks, • Electrical hazard...

Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centered approach. With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors. Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers. We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential. The Head of Enforcement leads the firm’s enforcement and recovery function, overseeing the execution of court judgements, debt recovery strategies, asset tracing, and enforcement proceedings. This role ensures efficient, compliant, and commercial enforcement activities while driving client satisfaction and revenue generation. Key Responsibilities Leadership & Strategy · Develop and implement the firm’s enforcement st...

Location: Hybrid - London HQ (Fleet Street) + Remote Department: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, _. We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK. Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth. We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value. This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust. We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma, with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you. You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: • Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers., • Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function., • Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. The hands-on work you do covers the full client journey: • Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion., • Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma, • Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success)., • Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships., • Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers., • Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell), • Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders., • Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch., • Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, Monday.com, etc) and other customer analytics and relationship tools., • Purpose and impact: help raise housing standards across the UK, • Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership, • High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma, • Salary:, • Base Salary: £45,000 – £55,000 per annum, depending on experience., • Variable Pay: Up to £10,000 annual performance-linked incentive., • Equity: Participation in the company share option scheme., • Hybrid working: two office days per week in our central London HQ, • Great benefits including:, • 25 days holiday, which increases with tenure + we usually close for the Christmas period, • 2 charity days per year, • Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.

Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices. Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future Salary : £35,000 per annum Location: Liverpool, supporting the Northwest more broadly Role Overview: Attend sites to prepare comprehensive and accurate specifications and quotes for installation projects, ensuring all details are communicated to relevant stakeholders. The role involves providing support and guidance to engineers during projects and conducting quality inspections upon completion to ensure compliance. You will promote the importance of quality work and professional attitudes, fostering an environment that encourages employee development, good relations, team building, and adherence to quality standards. Key Responsibilities: Specification and Quoting : Prepare detailed and accurate specifications for installations following site visits, ensuring client needs are met within legislative boundaries Procurement : Order all necessary parts and subcontracted services for confirmed installations, ensuring timely availability and delivery Communication and Support : Relay installation details to all relevant parties, providing both on-site and off-site support and guidance to engineers to ensure compliance with business quotes Operational Management : Manage the day-to-day operations of operatives, providing technical support, encouragement, and training to ensure the completion of an agreed number of jobs per week Client Relations : Serve as a key contact for clients, assisting in developing relationships and resolving problematic jobs. Attend and facilitate the resolution of customer complaints, including site visits and providing technical overviews, ensuring professional representation of the company Quality and Professionalism : Promote the importance of quality work and professional attitudes, fostering an environment that supports employee development, good relations, team building, and quality standards Follow-Up : Address recalls after an engineer has attended a property more than twice, providing management with details of the work and suggestions for preventative measures or training needs Compliance : Ensure client contractual and specific requirements are met and, where possible, exceeded Communication : Convey company procedures and client requirements to operatives through daily contact and structured monthly Toolbox Talks Training and Support : Assist the Head of Region and Install Manager with training requirements and technical support for both existing engineers and new starters Quality and Safety Audits : Conduct quality checks and health and safety audits to a predetermined target volume, communicating outcomes and completing reports for client meetings Skills & Experience NVQ Level 2/3 in Heating and Ventilation or equivalent (essential) Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential) Valid UK driving licence (essential) Previous practical experience in heating system surveys or domestic installation projects (essential)Joanne Solid understanding of gas safety regulations and industry standards Strong problem-solving skills and the ability to work independently What we offer? We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: £35,000 per annum Company vehicle and fuel card supplied Uniform, PPE & mobile device supplied Contributory pension scheme Life assurance 20 days + Bank holidays (service based increasing holiday scheme) Enhanced maternity, paternity, adoption leave and other family friendly policies Sureserve Benefits Hub, accessing over 1000 retail discounts Virtual GP service, available for employees and immediate family Employee Assistance Programme (EAP) Bike2Work Scheme EV Car Scheme Employee engagement events and "Employee Voice" programmes Strong opportunities for career growth and development "Sureserve Legends" - celebrating the fantastic ways in which our employees live our values Committed to Diversity & Inclusion Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential. Reasonable Adjustments As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact . Pre Employment Checks Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks. TPBN1_UKTJ