SOC Technical Lead
25 days ago
Bexleyheath
Role Overview We are seeking an experienced and hands-on SOC Operations Technical Lead to lead a team of SOC Analysts operating in a 24/7/365 environment. This is a senior, technically focused leadership role within our Managed Security Services (MSSP) function, reporting directly to the Head of SOC Operations. You will act as the senior technical authority, driving excellence in threat detection, incident response, and security operations across a diverse, multi-client portfolio. While you will lead and mentor a team, this is not a purely managerial role. You will remain deeply involved in technical delivery, acting as an escalation point, leading complex investigations, and continuously improving SOC capabilities. Key Responsibilities Team Leadership & SOC Operations Lead day-to-day SOC operations across all shifts, ensuring consistent 24/7 coverage Manage shift schedules, handovers, and on-call rotations Act as the primary escalation point for security incidents and analyst queries Ensure high-quality triage, investigation, and response aligned to SOC processes Drive team development through training, coaching, and technical mentoring Ensure accurate and timely case management (HALO) and delivery against SLAs Technical Leadership & Continuous Improvement Provide expert guidance on threat detection, incident response, and threat hunting Lead escalations for complex or high-severity incidents across client environment...