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  • Assistant Reservation Manager
    Assistant Reservation Manager
    12 days ago
    £40000 yearly
    Full-time
    London

    We are seeking an experienced and highly organised Assistant Reservations Manager to support the efficient operation of our reservations department at Cipriani London. The ideal candidate will have a strong background in hospitality or restaurant operations, excellent leadership abilities, and a commitment to delivering exceptional guest service. This role includes overseeing the reservations process, supporting and supervising the reservations team, managing guest communications, and working closely with senior management to optimise guest experience, table allocation, and operational efficiency. Duties Oversee and manage the daily reservations process, ensuring accuracy and timely handling of all guest bookings. Respond professionally to guest enquiries via telephone, email, and online booking platforms. Maintain a comprehensive understanding of the restaurant’s service standards, menu offering, seating arrangements, and operational requirements. Assist with training, developing, and supervising reservations team members to ensure consistent service excellence. Monitor booking patterns and guest preferences to maximise table utilisation and revenue opportunities. Ensure all reservation procedures comply with company policies, health and safety standards, and data protection requirements. Collaborate with the Restaurant Manager and senior management to enhance guest experience, streamline workflows, and support service objectives. Prepare reports and provide insights on booking trends, no-shows, VIP guests, and special requests. Support the smooth coordination between the reservations team and front-of-house operations. Requirements Proven experience in a luxury hospitality environment, ideally within restaurant or hotel reservations. Previous supervisory or team-lead experience with strong leadership and coaching abilities. Excellent organisational and time-management skills, with the ability to manage multiple priorities effectively. Exceptional communication skills in British English, both written and verbal. Strong knowledge of restaurant operations; familiarity with culinary and service workflows is advantageous. Proficiency with reservations and CRM systems (e.g., SevenRooms, OpenTable, ResDiary, or similar). High level of professionalism, discretion, and guest-focused service. Ability to lead by example and maintain Cipriani’s high standards of hospitality at all times. Job Type: Full-time Benefits: Health & wellbeing programme Private medical insurance Work Location: In person

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    25 days ago
    Full-time
    London

    We are now looking for a Head Waiter to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. Lucky Cat is one of five unique Gordon Ramsay Restaurant experiences at 22 Bishopsgate and Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Located on level 60 at 22 Bishopsgate, Lucky Cat by Gordon Ramsay offers breath taking, unparalleled views across the city. What you do as a Head Waiter/Waitress: You pride yourself on having excellent product knowledge in both food and wine and going the extra mile to create memorable guest experiences You’re confident to run a section, open and close shifts, supervise and motivate the junior members of the team You’re passionate about wine and ideally hold WSET L2 qualification Your attention to detail ensures consistency and your keen desire to coach the team enhances their knowledge and confidence You thrive on teamwork and support the management team to guarantee guests always leave with a fully positive dining experience You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What’s in it for you: Competitive Pay Rate A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses Employees can instantly access up to 50% of basic wages earned before payday via Stream Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply) Access to our world-class training & development opportunities globally Progress your career through a multi-site and multi-brand, best in class global restaurant group Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment Preferential Room Rates at Gordon Ramsay Restaurants partner hotel MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more Meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

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  • Commis Waiter / Waitress
    Commis Waiter / Waitress
    2 months ago
    Full-time
    London

    We are now looking for a Commis Waiter/Waitress to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. Lucky Cat is one of five unique Gordon Ramsay Restaurant experiences at 22 Bishopsgate and Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Located on level 60 at 22 Bishopsgate, Lucky Cat by Gordon Ramsay offers breath taking, unparalleled views across the city. What you do as a Commis Waiter/Waitress: You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience You’re keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved What’s in it for you: Competitive Pay Rate A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses Employees can instantly access up to 50% of basic wages earned before payday via Stream Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply) Access to our world-class training & development opportunities globally Progress your career through a multi-site and multi-brand, best in class global restaurant group Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment Preferential Room Rates at Gordon Ramsay Restaurants partner hotel MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more Meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

    Immediate start!
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    2 months ago
    Full-time
    London

    We are now looking for a Waiter/Waitress to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. Lucky Cat is one of five unique Gordon Ramsay Restaurant experiences at 22 Bishopsgate and Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Located on level 60 at 22 Bishopsgate, Lucky Cat by Gordon Ramsay offers breath taking, unparalleled views across the city. What you do as a Waiter/Waitress: You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences You’re confident to run a section and supervise the junior members of the team You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What’s in it for you: Competitive Pay Rate A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses Employees can instantly access up to 50% of basic wages earned before payday via Stream Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply) Access to our world-class training & development opportunities globally Progress your career through a multi-site and multi-brand, best in class global restaurant group Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment Preferential Room Rates at Gordon Ramsay Restaurants partner hotel MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more Meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

    Immediate start!
    Easy apply
  • Junior Waiter
    Junior Waiter
    2 months ago
    Full-time
    London

    An exciting opportunity has arisen for an experienced Junior Waiter/Waitress to join the team at Gordon Ramsay Bar & Grill - Mayfair. This is a Full Time Fixed Term Contract from October 2025 till January 2026 Gordon Ramsay Bar & Grill Mayfair is an all-day dining restaurant in the heart of Mayfair in London. Taking inspiration from American grills Steakhouse, Gordon Ramsay Bar & Grill offers a menu that delivers on flavour-with signature prime cuts of rare breed steaks in a relaxed and fun atmosphere. What you do as a Junior Waiter/Waitress: You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences You’re confident to run a section and supervise the junior members of the team You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What’s in it for you: Competitive Pay Rate A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses Employees can instantly access up to 50% of basic wages earned before payday via Stream Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply) Access to our world-class training & development opportunities globally Progress your career through a multi-site and multi-brand, best in class global restaurant group Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment Preferential Room Rates at Gordon Ramsay Restaurants partner hotel MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more Meals on duty If you’d like to develop your career in a best-in-class global restaurant business - apply today We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

    Immediate start!
    Easy apply