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  • Sales Accounts and Business Development Manager
    Sales Accounts and Business Development Manager
    6 days ago
    £38000–£45000 yearly
    Full-time
    London

    Key Purpose of the Role: To drive revenue growth for Battersea Chef Limited T/A Varanasi Chefs by developing new business, managing key customer accounts (dine-in, takeaway and delivery), and implementing sales and marketing initiatives that promote the restaurant’s authentic cuisine, online ordering, and special offers. Main Duties & Responsibilities: • Sales Strategy & Planning: Develop and implement a sales and business development plan to increase dine-in reservations, takeaway orders and home delivery sales for Varanasi Chefs., • Set, monitor and report on weekly and monthly sales targets across restaurant, collection, and delivery channels., • Market Research & Business Development: Conduct local market research in Battersea and surrounding areas to identify corporate clients, event organisers, hotels, and local businesses for regular catering, group bookings and private functions., • Analyse customer feedback and market trends to recommend new offers, packages and promotional activities suitable for an authentic Indian cuisine restaurant., • Customer Accounts Management: Develop and maintain strong relationships with key customers, including corporate clients, party organisers and repeat local customers., • Negotiate and manage contracts, pricing, and payment terms for group bookings, party menus and regular corporate catering., • Ensure timely invoicing and follow-up for B2B accounts to maintain healthy cash flow and minimise aged debtors., • Online Ordering & Promotions: Oversee and grow the performance of the restaurant’s online ordering and delivery channels, including the website ordering system and any third-party platforms, ensuring accurate menus, pricing and availability., • Plan, implement and track promotional campaigns such as collection and delivery discounts on orders over a set value, loyalty initiatives and seasonal offers to increase order frequency and basket size., • Monitor digital metrics (online orders, conversion rates, customer reviews) and propose continuous improvements., • Brand & Marketing Support: Work with management to promote Varanasi Chefs’ brand as a fine, authentic cuisine provider, highlighting quality ingredients, speciality dishes and signature menu items in all sales communications., • Coordinate with any external marketing/IT providers (e.g. website management company) to keep offers, gallery images, and contact information up to date and aligned with sales campaigns., • Support social media and local community engagement (flyers, local partnerships, events) to drive table bookings and online orders., • Reservations & Capacity Management: Work closely with the restaurant manager and head chef to forecast demand for peak periods, special events and seasonal occasions and align staffing and stock levels accordingly., • Promote advance table reservations and pre-order menus for busy nights to maximise covers and ensure smooth service., • Sales Reporting & Analysis: Compile and analyse daily/weekly sales figures by channel (dine-in, collection, delivery, online) and by product category., • Prepare regular sales and market reports for senior management, including performance of promotions, customer trends, and recommendations for menu pricing or product focus., • Quality & Customer Service Support: Liaise with front-of-house and kitchen teams to ensure that service quality and customer satisfaction reflect the restaurant’s promise of high-quality food and excellent customer service., • Monitor online reviews and direct customer feedback, identifying service or product issues and working with management to resolve them and prevent recurrence., • Team Support & Training: Provide guidance to front-of-house staff on upselling techniques, promotion details and key selling points of special dishes and offers., • Where required, support the induction of new staff by explaining current promotions, key customer accounts and service standards relevant to sales., • Compliance & Company Standards: Ensure all sales activities, pricing, promotions and representations of Varanasi Chefs are accurate, honest and compliant with UK consumer and advertising standards., • Protect the company’s reputation by maintaining professionalism in all dealings with customers, suppliers and partners.

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  • Front of House Team Member | 11am - 2pm
    Front of House Team Member | 11am - 2pm
    24 days ago
    £12.25 hourly
    Part-time
    Nine Elms, London

    We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a twelve store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Team Member • 11am - 2pm | Monday to Friday | 15 hours per week, • Assist customers in the creation of their perfect meal at The Salad Project, • Recommend ingredients and menu options based on taste, provenance and dietary requirements, • Create and package Click & Collect and Delivery orders, • Mise-en-place of the bar before shifts, • Basic food preparation and organisation, • Cleaning of the bar / restaurant at the end of the shifts, • Continuous maintaining of hygiene standards, • Be a “Sp” champion who is the face of the brand on a day to day basis Expectations | Efficiency, Communication, Energy • Strong communication and presentation skills, • Ability to work as a team and build interpersonal relationships, • Ability to work in a fast paced environment, • Positive energy and dedication to the team, we all have to have each other's back, • Strong ability to maintain a clean and hygienic environment, • Ensure service levels are maintained to the standards we expect and corners aren't cut, • Up for a laugh, but know when it’s time to knuckle down, • Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year • Ideally, you will have 1 years’ experience working in a fast-paced environment within the hospitality industry, • A big smile and warm tone of voice, • Compensation | £12.25 per hour, • 28 days of paid time off, • £100 ‘Refer a Friend’ bonus - bring your mates on board and get rewarded for it!, • Free lunch or dinner from The Salad Project when you work over 6 hours, • Epic team socials - from store birthday bashes to name days and company-wide events, we love a good celebration!, • Exciting career growth opportunities - we’re expanding, and we love to promote from within! Your next big step could be just around the corner

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  • Retail Assistant
    Retail Assistant
    1 month ago
    £12.21 hourly
    Part-time
    London

    Role: Retail Assistant Employment: Part-time Salary: £12.21 per hour (National Living Wage, April 2025) Contracted Hours: Friday – Sunday, 15.5 hours per week shifts Location: Northcote Road, Battersea SW11 Reports to: Giuseppe / Founder About MUTHAPUPPA MUTHAPUPPA is building the UK’s most loved chain of independent pet shops. We’ve recently launched the UK’s first mobile pet shop; a modern and innovative retail space with 250+ carefully chosen products that are healthy and safe for dogs. Every purchase helps fund our dog rescue and rehoming work. The Role This role is for someone who genuinely enjoys connecting with people and who loves dogs. As a Retail Assistant, you’ll help run the shop from Friday through Sunday, welcoming and serving customers, keeping the space tidy and stocked. You’ll work with the founder for a training period of one month, and then work independently, so reliability, care, and confidence are key. What You’ll Do Open / close the shop on time Welcome every customer (human and dog) with warmth and care Help customers choose the right products for their dogs Take payments using our POS system accurately (we're cashless, so no till or cashing up to deal with!) Keep shelves stocked and displays looking their best Receive deliveries and restock products Keep the shop clean, tidy and safe throughout the day Capture photos and videos for social media (products, dogs, behind-the-scenes moments) Follow basic health and safety guidance Treat every person and dog with patience, respect and understanding About You You enjoy connecting with people You love dogs and enjoy spending time around them Friendly, trustworthy and confident talking to people Organised and tidy, with good attention to detail Punctual Confident using a smartphone for photos and video Comfortable lifting light boxes (up to 15 kg) and standing for long periods Retail or customer service experience is helpful but not essential Hours We’re open Friday to Sunday, and each team member will work one shift per day (morning or afternoon), averaging 15.5 hours per week: Friday: 8am to 1pm or 1pm to 6pm Saturday: 7.30am to 1pm or 1pm to 6.30pm Sunday: 8am to 1pm or 1pm to 6pm Health, Safety and Equality Follow simple safety procedures to keep yourself and others safe Report any hazards or accidents straight away Treat everyone fairly and with respect MUTHAPUPPA is an equal-opportunity employer. Our mobile shop is on wheels and accessed by steps, which makes the working environment unsuitable for anyone who requires step-free access. All applicants are considered fairly and equally based on their skills and experience. Why Join MUTHAPUPPA You'll get all dog products at COST PRICE for the entire duration of your employment with us. Spend your weekends surrounded by dogs and dog people Be part of a growing local business with a clear purpose Supportive founders and consistent hours The role has room to develop as the business grows To apply, please email your CV and a short note about why you’d be a great fit. DON'T FORGET TO FOLLOW US ON SOCIAL MEDIA!

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