Help desk support jobs in United Kingdom - Page 2

Are you a customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? Are you a customer-focused IT professional looking to grow your career within a forward-thinking MSP environment? An established Managed Service Provider is looking for an experienced Service Desk Engineer to join their technical support team. This is a great opportunity to work across a varied client base, handling escalations, owning tickets end to end, and getting involved in both reactive and proactive work in a fast-paced MSP setting. The role offers 70% remote working, with regular collaboration in the office, attendance at client sites when required, and involvement in company training and events. What you will do Act as the first point of contact for clients via phone, ticketing system, and online chat Serve as an escalation point for 1st line engineers, handling more complex issues Own incidents through their full lifecycle, keeping clients informed and ensuring issues are resolved properly Work to agreed Service Desk SLAs, including response times, resolution targets, and customer satisfaction Provide remote support as well as attend client sites when hands-on support is required Maintain and update the Service Knowledge Management System Contribute to client projects and proactive improvements, not just BAU tickets What you will need Minimum 3 years’ experience as a Service Desk Engineer, ideally within an MSP Proven experience handling 2nd line escalations Strong troubleshooting skills across hardware, software, and user issues Confident communicator, written and verbal, with a customer-first approach Ability to manage and prioritise multiple open tickets at once Comfortable working autonomously with a proactive mindset Solid understanding of internet security and data privacy principles Strong knowledge of: Windows 10/11 and macOS Active Directory and Microsoft Azure / Entra ID Microsoft 365 (Outlook, OneDrive, SharePoint, Teams) Desirable: exposure to Google Workspace, Box, Dropbox, and VoIP systems Must be eligible to work in the UK Must be based in London or have strong commuting links What we’re looking for Highly organised, able to plan and meet deadlines Calm, resilient, and professional under pressure Takes ownership and sees issues through to resolution Strong focus on user experience, with empathy for non-technical users A team player who can also take personal responsibility Confident, well-presented, and able to communicate with users at all levels Naturally builds rapport with clients and colleagues Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain and motivate them. About the Role: We are looking for a LGV Driver to join our team in London (Dartford). You will need to have your Class 2 licence and your HIAB/ALMI qualification. This role has ever changing priorities so the need to be adaptable and flexible is essential to being successful in this role. To enable you to complete all tasks, you will need a good level of fitness, so you are able to safely load and unload your vehicle, this is a requirement at both customer sites and Selwood branches. To carry out this role effectively good communication skills are essential, as you will need to communicate with the hire desk, other colleagues, and our customers to ensure the task at hand is completed to a high standard. As part of the role, you will be involved in a call out rota. If you are self-motivated, with a strong work ethic to get the job right first time, ensuring health and safety standards are adhered in everything you do, this is the job for you. Key Responsibilities • To have a full understanding of and be fully compliant with the digital Tachograph operation and drivers’ hours’ legislation., • Maintain an understanding of, and full compliance with the Working Time Directive for mobile workers. Observing all statutory break periods defined under the WTD for mobile workers, setting the tachograph to record all breaks. Driver’s hours rules must also be observed and take priority over WTD rules., • Ensure all loading and unloading activity is carried out in a safe and efficient manner. All loads are to be positioned and secured safely and correctly to avoid overloading any of the axles and to avoid any possibility of the load moving during transit. This could include manual handling of hoses., • Be aware of the dates for the scheduled 6-weekly safety inspection timetable and liaise with the Manager, and garage to help organise booking the vehicle in to have these inspections carried out., • Carry out daily maintenance and defect checks of the vehicle in accordance with the Daily Vehicle Defect Check Report and report any defects promptly to the Manager. Continually monitor the vehicle throughout the day for any signs of defects developing, e.g any warning lights illuminating on the dash etc. Qualifications & Experience • Full LGV driving licence (no more than 6 points), • HIAB/ALMI certificate is required for this role, • Demonstratable experience in similar industry, • Over 21 years of age (for insurance purposes)Carry out work in compliance with Department of Transport Regulations and The Highway Code, having regard for personal safety, the safety of the workforce and the general public. What we can offer you: We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life. • Competitive salary, • Eligible for overtime pay (for additional hours and call outs), • 25 days holiday (plus length of service increases) + 8 Bank Holidays, • Holiday buying (up to an additional week), • Medical cash plan for yourself – reimburse health costs e.g. dentist or optician, access to 24hour online GP services, discounted gym memberships, • Pension scheme with contribution based on total earnings not just salary, • Life assurance protection at 3 x salary, • Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more), • Employee Assistance Programme (EAP) & access to Mental Health First Aiders, • Employee referral scheme (up to £1,000 per referral), • Support for development and training This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments

Elior at work - Workdays Made Better with Great Food A great day starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day . What you'll be doing... As a Head Chef you will be proactively managing and supporting a catering team as well as creating a platform for financial growth through cost control and culinary excellence. Recruiting, training, supporting and people development to deliver an efficient, high quality service to Elior UK, customer and client Maintaining, ordering and controlling food stocks within budget Ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customer and colleagues Working Pattern: 5 days over 7 | 7.30am - 16.00pm | 40 Hours Per Week What can you bring? Proven leadership ability with a proactive, hands-on approach Genuine interest in customer service excellence Focused on the front line Catering experience essential with chef skills 2+ years experience as Head Chef or Sous Chef ready for their next step Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history with verified gaps in employment. Full details and dates of all periods of employment/unemployment/education must be provided for the previous five years. Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Elior at work - Workdays Made Better with Great Food A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day . What you'll be doing... As a Chef you will have plenty of responsibility and opportunity to grow in your role, becoming a critical member of our team. Ensure the food is to the highest standard Ensure the kitchen and service area are always clean, well-presented, and well-stocked Keep up to date with menus and what food is on offer Offer a warm and friendly service Ensure COSHH, Food Safety, and Health & Safety are followed Working Pattern: Monday - Friday | 14.30pm - 23.00pm | 40 Hours Per Week What can you bring? Possess a passion for food Focused on the front line Genuine interest in customer service excellence Team player Previous catering experience Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history with verified gaps in employment. Full details and dates of all periods of employment/unemployment/education must be provided for the previous five years. Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Elior at work - Workdays Made Better with Great Food A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day . What you'll be doing... As a Relief Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Working Pattern: 5 days out of 7 (weekends when required) What can you bring? Genuine interest in customer service excellence Focused on the front line Proven team leader experience Self-motivated and able to work well unsupervised Previous experience within catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Ey up! Whats that? You love problem solving? Great. Ever thought about a progressive career in the Technology industry? You dont need any knowledge or a background in Technology to succeed at Ten10. Lets close the digital skills gap together. Ten10 offers a unique opportunity to explore an exciting future in technology for people from any background. Become a qualified and experienced Software Tester / Business Analyst / Developer / Cyber Security Analyst / Project Manager / Service Desk Analyst / DevOps Engineer with accelerated career progression within one of the worlds most exciting industries. We design, develop, test and launch different apps and systems every day; it's our job to build the best quality tech for our clients and due to the ever-evolving nature of the technology industry, the demand for talent is ever-growing and career development is vast. Every month there are up to 100,000 vacancies in technology and digital roles with not enough people to fill them. The Ten10 Academy seeks to close this digital skills gap providing you with a role in technology, teaching you not just the skills you would find in a textbook but the practical techniques and hands-on experience you need in order to do the job! Honestly, you don't need a techy degree or background to excel; 77% of people who have joined the Academy come from a non-Computing background. We are simply looking for people who have an interest in the Technology industry, like collaborating in teams, enjoy an energetic and adaptable environment and have an aptitude for learning. We need people who will focus on the future and take the initiative, because ultimately, you will determine their own success story - were simply here to help you do it! During the recruitment process, we'll tap into your natural aptitude for Tech too, so you can get a taste of whether this is the industry for you. Why Ten10? Ten10 is an established and rapidly growing Technology Consultancy business; we deliver our diverse client portfolio with digital services spanning Development, Testing, Data, DevOps, Service Desk, Project Management, RPA and Business Analysis. We will give you the knowledge, tools and environment to empower you to become the best you can be in a creative and trusting workplace. Ten10 (and the wider world of Tech) is a constantly evolving, fast paced and dynamic environment where we promote a transparent working culture and hard work is rewarded and appreciated. Our culture is very open & friendly and rewards personal performance. What will you be doing? The Academy follows our structured Learn IT, Grow IT, Live IT model across a two-year programme. Learn IT Youll begin with a short online course that teaches you the fundamentals of computing, AI and what to expect during training. Next, comes core training; which is an intense 5 week course delivered by our training team (who have all worked as Ten10 Tech Consultants previously). Core training is an introduction to a lot of different technologies, tools and mindsets that are applicable to multiple roles in the technology industry; this means that youll have the opportunity to explore and reflect on what youre naturally good at and what you enjoy; so we can figure out together what sort of roles would be suitable for you in the future. Youll move into our (free) Academy accommodation for the first 2 weeks of core training to ensure you have the opportunity to thoroughly embed in Ten10 culture, get to know your team and mentors and we can assess your learning style but will have the option to move home and learn remotely for the remainder. After core training is completed, youll have a week off training to meet with your assigned career mentor to discuss the areas of Tech youve found you love and want to explore further and you will apply for a place on a further training stream thats suited to you. Stream 1 Change Management: Teaching you the skills to become a Business Analyst, Project Manager, Service Desk Analyst, Software Tester or RPA Analyst. Stream 2 Platform Engineering: Learn about DevOps and Artificial Intelligence, you could go on to be a DevOps Engineer, Machine Learning Engineer or Cyber Security Analyst. Stream 3 Data Engineering: Deep dive into data and learn the skills to be a Data Analyst or Business Intelligence Analyst. Stream 4 Software Engineering: This stream is delivered face-to-face from our Leeds office, youll learn about test-driven Development, Programming and specialise in a specific language, setting you up for success as a Developer or Technical Tester. Grow IT Next, youll have some time for further upskilling and development via self-driven training, lets focus on YOU, would you benefit from some further 1-2-1 training? Would you like to become certified in something? Ten10 will fund your self-development and industry qualifications and youll have a mentor to bounce ideas off. Live IT After your training is complete, you will begin work on a real time project with one of Ten10s clients (with lots of support!). Well work with you to determine which type of client placement would suit best (based on your interests, your preference for working environment, skillset post- training and client demand). Our clients include fashion brands, market-leading retailers, departments of the British Government, professional services organisations, charities, healthcare providers, law firms and financial institutions. Our clients are industry leaders and based across England and Scotland; relocation may be required but we support you with that financially and pastorally. Gain valuable hands-on experience, take advantage of the continued training and development opportunities, be mentored by industry-leading professionals, and jump headfirst into the Ten10 social scene! Live IT is a continuation of your learning journey, we believe that hands-on experience is the best way to build your skillset. As the two-year Academy comes to an end, you may choose to continue your career with Ten10 in our consultancy or be offered a permanent role with your client. Perks and Benefits £400 monthly bursary during training, with the offer of free accommodation (& bills). Once youve passed training and begun work, your starting salary will be between £24,000 and £27,500 with six-monthly pay increases to support your accelerated career progression and you can expect to be earning a minimum of £40,000 after 2 years. We love a party, and know how to throw one properly, with a graduation bash at the end of your training, a large summer and Christmas events as well as sporadic celebrations and trips throughout the year Quarterly and annual awards to recognise greatness Various charitable initiatives throughout the year, get involved! Free refreshments, fruit and 4pm Friday office drinks The opportunity to work with a variety of industry-leading, well-known clients across the UK from varying industries (such as: retail, gaming, financial services, professional services, legal, the government) Constant support and care from day one a designated career mentor, a line manager, course trainers, Academy buddy scheme and the Academy Wellbeing Team Regular social meetups across the country with colleagues Laptop, learning tools and tech kit provided Contributory pension scheme, life assurance, sick pay scheme, Medicash healthcare, Bike2Work scheme, relocation support, travel and moving house loan Ten10 Stars: youre gifted stars every month to give to your colleagues for being amazing! Work hard, receive stars, save them up and cash them in for retail vouchers, a charitable contribution or a PayPal balance transfer. £20 monthly gym membership contribution. Ten10 & You Ten10 is a successful, fast-growing technology consultancy with our people at the heart of everything we do; its the perfect time to join us and kickstart your career in one of the worlds biggest industries. You dont need to tick any technology box to be part of the team, take everything you think you know about the industry and throw it away; everyone is welcome, and everyone has something unique to offer. Wed like you to join our team, where your voice will be heard, and your involvement will be valued; Ten10 will be even better once you join us! We cant wait to meet you! TPBN1_UKTJ

Barron McCann are excited to be recruiting for a Field Support Specialist in the Enfield (North London Area). Barron McCann have created 8 new Field Support Specialist roles across the UK to sit across both Projects and Service, supporting the engineers and becoming a subject matter expert. Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. What you will be doing: Carrying out technical site visits as required for repairs on IT equipment Diagnose and carry out structured cabling or WiFi Fault repairs Attend fault calls where the local engineer does not have the required skill set Attend escalated break-fix and problem calls Diagnose and/or repair faults to component level, or whole unit replacement where required Conduct site surveys for WiFi installation and planned upgrades Planned and regular maintenance of all on site equipment Responsible for advice to employed engineer's queries Coaching and mentoring individual engineers to improve technical and soft skills Responsible for ensuring all knowledge is current and up to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on-call cover during evenings and weekends on a rotational basis There is a requirement to work at various heights, therefore, the ability to carry out work using ladders, and other such equipment is a requirement Skills, Knowledge & Experience: Essential: Experience of maintaining and installing EPoS equipment Detailed knowledge of computer hardware (EPoS, PC's, IP networks, WiFi networks and Service Hardware) Planning and organisational skills; able to establish efficient and appropriate plans, and adapt quickly and effectively too unexpected changes Customer service; understands and responds to customer needs (internal and external), and exceeds expectations where possible Communication and team working; work co-operatively with others to achieve a common goal, and communicate information in a clear, concise and accurate manner Problem solving and decision making; analyse information appropriately in order to find the best solution, and take a balanced view to reach logical conclusions and make relevant decisions. Commercial and organisational focus; demonstrate an understanding of overall business and commercial issues facing the company Commitment to results; committed to obtaining results through taking responsibility, demonstrating a positive attitude and ensuring quality Desired: Previous experience of working within a mobile workforce Proficient in the use of Microsoft Office software Ability to quickly learn new software packages Due to the nature of the work, out of hours work will be required Extensive travelling within the area is required Occasional overnight stays Full UK driving license With this being a field based role a driving licence is essential as you will be given a company vehicle. If this role is of interest, apply today to avoid disappointment

Elior at work - Workdays Made Better with Great Food A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day . What you'll be doing... As an Assistant Manager you will lead teams to ensure proactive management on site as well as accountable for recruiting, inducting, training and supporting staff to deliver an efficient, high quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues Working Pattern: 5 days over 7 | 8.00am - 16.00pm | 37.5 Hours Per Week What can you bring? Proven experience of successfully managing a team Genuine interest in customer service excellence A strong team player, highly confident and positive Self-motivated and able to work well unsupervised Previous experience within catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

What You'll Be Doing Leading the Sales Desk Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets Champion customer service excellence across the team, meeting service level agreements for in-person and telephone support Maximise upsell opportunities and ensure strong product promotion, including monthly offers and direct orders The contracted hours for this role are 37.5 per week, working 5 days over 7. Driving Commercial Success Lead the team to meet store profitability and margin targets through sound commercial decisions Manage the quote bank and Customer Contact platform, supporting the team to improve conversion rates and achieve sales goals Understand and respond to local customer needs, developing effective business-to-business relationships Monitor customer accounts, identify growing members, and work with the team to grow new business and retain key clients Empowering and Developing the Team Line manage the trade sales team-defining and assigning tasks, managing performance, and coaching for improvement Inspire and motivate your team daily, creating a culture of collaboration, trust, and personal accountability Support the life cycle of a colleague, including active recruitment Operational Leadership & On-Duty Responsibility Act as the most senior leader in store when required, taking responsibility for store-wide operations Key holder responsibilities including opening/closing the store, cash handling, vehicle/plant monitoring Service & Store Culture Lead by example-creating a positive department culture aligned with our core values Promote the use of internal systems for communication, learning, and store operations Rewards & Benefits At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team: Work-Life Balance & Extras Colleague Discount • Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements. Holiday Buy Scheme, • Purchase extra holiday and spread the cost over 12 months. Paid Volunteer Leave, • Take time off to give back to a cause close to your heart. Enhanced Family Leave Pay, • Extra support for maternity, paternity, adoption, and fertility treatments. Free Breakfast, • Start your day right with access to our in-store and office pantries. Apprenticeships & Career Development, • Learn, grow, and take your career to the next level. Refer a Friend Bonus, • Know someone great? Earn a bonus when they join our team! Financial Benefits Enhanced Pension Scheme, • We match every 1% above the statutory 5% that you contribute. EarlyPay, • Access your earned wages before payday when you need them. Profit-Based Bonus Scheme, • We work hard and celebrate success with quarterly and yearly bonuses. ShareSave Scheme, • Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder. Retail & Leisure Discounts, • Save on groceries, restaurants, cinema tickets, theme parks, utilities and more! Health & Wellbeing Health Cash Plan, • We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP. Employee Assistance Programme, • Free and confidential support, including counselling, financial guidance, and legal advice. Life Assurance, • Protection for your loved ones should the unexpected happen. Gym Discounts, • Save up to 25% at hundreds of health clubs nationwide. Cycle to Work Scheme, • Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier! About Us Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do! We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely. TPBN1_UKTJ

A fantastic opportunity has arisen for a Head Office Helpdesk & Duty Controller, who will lead operational excellence and optimise service for customers in a dynamic control room environment. This is an active and visible role requiring strong leadership competence in addition to entrepreneurial ability; customer interaction is significant and excellent relationship management skills are required. Information: Position: Helpdesk and Duty Controller Location: Head Office - Lewisham Pay: £39,342 per annum Hours: 42 hour per week Shifts: 4 on 4 off - Days only Skills & Experience: Experience of working in a Helpdesk or control room environment SIA Licence is required It is essential to be over 25 years of age for fleet insurance To hold full, clean driving licence is essential Previous experience using a CAFM system i.e. TF Cloud, Vantify etc. Be flexible as your shift pattern may change due to operational requirements within the control room Strong IT ability - including Excel, Word, Outlook Excellent written and verbal communication skills Time Management & Organisational Skills Courteous, professional manner with a disciplined but calm, vigilant approach. Ability to perform and succeed under pressure. Able to prioritise and organise workloads to meet strict deadlines whilst being consistent and accurate. Responsiveness to requests for service SIA CCTV Licence is desirable. Experience of managing rosters and scheduling systems is desirable. Experience in using OSINT to report major incidents across the business is desirable. Be confident you are able to undertake 100% of all specific duties Be able to provide all the documentation and vetting information requested. Job Role: Primary Function Be responsible for responding and organising adequate cover for ad hoc customer orientated tasks as well as being responsible for taking ownership and applying prioritised organisation to your workload in accordance with operational requirements. You will be expected to carryout additional reasonable duties in accordance with operational requirements. E.g., attending sites in the event of a shortfall of available officers. Operate a range of remote monitoring, CCTV, and communication facilities contained within the Control Room. Report any incidents that occur immediately to the Police Incident Control room via a dedicated link, and/or report to other relevant agency and provide support/commentary to the Police and/or other relevant agency. Maintain accurate records of data recordings and events, using incident reporting software Communicate all major incidents to clients and operations team as and when required. Completing the daily occurrence logbook, with all events which take place throughout the shift. Complete manning for any contracts, which require it and send to the relevant personnel. Monitor all HQ response colleagues to ensure they are working. Conduct contracted weekend patrols of customer premises. Job Role: Secondary Function Be responsible for the out of hours Helpdesk Support to a number of our prestigious clients across London. Coordinate help desk traffic, acting as the first point of contact for all tenant maintenance queries via phone, email, and the resident portals. Facilitate the end-to-end process of all maintenance queries, from ticket received to job completion and close on the company's CAFM platform in line with company service level agreements. Identify and assign appropriate contractors and external vendors to maintenance jobs, while continuously monitoring their performance and quality of service. Maintain administration systems to record maintenance operations including contractors used, additional works, performance monitoring and complaints log. Build strong working relationships with external maintenance vendors/contractors. Monitoring the helpdesk jobs and provide regular updates to customers on job status through to completion. Utilising the processes and equipment available to produce completed work to each individual customer's specific requirements Benefits: Health care plan (HSF) Perk Box (HSF) - discounts & offers from cinema tickets to days out Cycle to work scheme Tailored Site Uniform First class training allowing you to develop your skills A view for career development Long service & Employee Recognition awards And much more!! A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World's Happiest Workplace in 2025. At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decisions are based on qualifications, quality, and business needs. Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion. TPBN1_UKTJ

Role Overview: The main purpose of the role is to provide full technical onsite support across our client sites in London. You will have exposure to a multitude of technologies in the Audio Visual and Video Conferencing arena and will be comfortable in working as a sole ambassador or in team environment. Key responsibilities: • Supply pre-planned and flexible operational cover on various sites based around London, • Setup/operation of integrated events spaces including high profile auditorium-based results presentations and town halls., • Videoconference/audio conference set-up and support, • Manage all aspects of the Video Calls and scheduling full systems operational testing prior to any high-profile event, • Prepare equipment for future events and meetings as required, • Day to day BAU support of the AV / VC facilities including sound reinforcement, projection, lighting and web streaming, • Responsible for all the meeting rooms/ AV equipment and support in other areas when required, • Audio Visual support to other areas of the business when required., • Liaising with senior executives to resolve any issues both face-to-face and remotely in a professional manner, • Liaison with proAV help desk & operations team to arrange backup support when required, • Administration necessary to support the role utilising Microsoft office applications, ticketing systems and room booking software About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply

NPS East Hill Probation Role: Receptionist / Administrator Contract Duration: Until April 2026 Pay Rate: £12.86 per hour - £14.41 per hour Location: Wandsworth, London Overview of the Role This is an administrative role based within the Probation Service (PS) Directorate of HMPPS. The post holder will report to a designated Line Manager and support the delivery of business-specific and transactional office-based activities. The role involves working collaboratively with team members to provide reception duties alongside a broad range of administrative support services. The post holder may be required to support multiple teams or functions within the operational area and provide cover during periods of absence; appropriate training will be provided. The post holder must promote equality, diversity, and anti-discriminatory practice and adhere to all policies regarding the sensitive and confidential nature of the information handled. Summary of the Role To provide an effective and efficient first point of contact for all visitors and telephone callers, while undertaking administrative duties in line with service policies and procedures. Responsibilities and Duties The post holder will be required to undertake the following: Act as the first point of contact for the Probation Service, welcoming people on probation and visitors professionally, both face-to-face and via telephone and email. Log arrivals and departures, notify appropriate staff members, and issue visitor passes and security fobs as required. Use tact, diplomacy, and situational awareness to help diffuse potentially challenging situations, recognising when additional internal or external support (e.g. security or police) may be required. Remain alert to conversations that may indicate safeguarding or risk concerns and take appropriate action, including notifying the Probation Practitioner and updating relevant systems (e.g. Delius). Respond to general enquiries regarding the Probation Service and local support services (e.g. food banks), referring more complex queries to appropriate managers. Manage building logistics, including mail handling, ordering PPE and stationery, managing deliveries, and overseeing meeting room, hot desk, and car parking bookings. Support meetings and events, including room setup and registration where required. Process bus fares and travel warrant for people on probation and manage petty cash, including collection and transportation between Probation properties.Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group

We are looking for an experienced and people-focused Deputy Client Services Manager to support the delivery of outstanding front-of-house and client service operations. This is a hands-on leadership role where you'll inspire teams, build trusted client relationships, and ensure day-to-day services run seamlessly. Working closely with the Guest Service Manager, you'll play a key role in maintaining service excellence, driving performance, and upholding company and client standards. This role is ideal for someone who thrives in a busy client-facing environment, enjoys developing others, and takes pride in creating welcoming, high-performing service experiences. Join a dynamic team where no two days are alike, and growth, collaboration, and excellence are at the heart of everything we do. This role offers the opportunity to work across 7 vibrant reception areas spread over 4 impressive buildings, with regular rotation to keep each day fresh and engaging. Type of contract: Full-time, Permanent Hours: 40 per week (Monday - Friday, shift rota basis between 7 AM and 7 PM) Salary: £42,649 per annum What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities Inspire, motivate, and support the front-of-house team and Team Leader to consistently deliver exceptional service. Support the Guest Service Manager with the smooth running of daily operations, including reception oversight, rotas, uniform standards, and clear desk policies. Build and maintain strong working relationships with clients, ensuring their needs are understood and exceeded. Ensure service level agreements (SLAs), protocols, and company standards are met at all times. Monitor performance metrics, prepare reports, and ensure accurate, timely reporting aligned with client expectations. Provide coaching, feedback, and performance evaluations, identifying development opportunities and addressing issues proactively. Assist with recruitment, onboarding, training, and ongoing development of team members. Support disciplinary and grievance processes in line with company policies. Communicate clearly and effectively through team meetings, briefings, and written documentation. Maintain and update standard operating procedures (SOPs), trackers, and account documentation. Prepare monthly management reports in collaboration with the Guest Service Manager. Identify, escalate, and help resolve risks that could impact service delivery or client satisfaction. Cover for the Guest Service Manager during periods of absence. Support management initiatives, helping the team adapt smoothly to new processes or expectations. Contribute innovative ideas to continuously enhance and elevate the service experience. The ideal candidate will Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. A confident and motivating leader with the ability to coach and develop high-performing teams. Excellent verbal and written communication skills, with a professional and persuasive approach. Strong organisational skills and attention to detail, with the ability to manage multiple priorities. A proactive problem-solver who can identify issues early and take appropriate action. Demonstrated ability to build trusted client relationships and maintain service excellence. High level of professionalism, discretion, and confidentiality. Confident using IT systems, visitor management platforms, and reporting tools. Good knowledge of building facilities and the ability to advise and direct guests effectively. Committed to personal development and continuous improvement for yourself and your team. About us Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at . Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience. TPBN1_UKCT

Join One of the UK's Leading Education Recruitment Agencies At The Prospero Group, we're proud to be recognised as one of the UK's top education recruitment agencies. With 9 offices nationwide and 5 more across the globe, we connect exceptional talent with schools and institutions across a wide range of specialisms. Our success comes from our people. Supported by a collaborative leadership team, structured training, and a vibrant, social culture, we're not just another recruitment business-we're a community. Our Values: Family * Trust * Quality * Professionalism * Empowerment Our Vision: To be the recruitment and training agency of choice for clients and candidates We're now looking for driven, ambitious individuals to join our growing Education Recruitment Team as Account Managers. The Role You'll be working alongside one of our top-performing consultants on a warm desk within the education sector. This is a fantastic opportunity to manage existing accounts, build strong client relationships, and ensure repeat business through excellent service and delivery. Your responsibilities will include: Managing client accounts and filling daily and long-term bookings Strengthening client retention through outstanding service Building trusted relationships with schools and education professionals Driving growth by maintaining the team's culture of repeat business What We're Looking For We want people who share our values and vision. To thrive in this role, you'll bring: Recruitment experience (essential) A strong work ethic and entrepreneurial mindset Excellent communication skills and commercial awareness Motivation to achieve and exceed targets Drive, ambition, and resilience Degree and/or sales experience (preferred but not essential for graduate-calibre candidates) What You'll Get in Return Competitive base salary (not commission-only) One of the most rewarding commission structures in the industry A clear career development plan with training from industry leaders Weekly, monthly, and annual incentives A supportive, social team culture The opportunity to build a long-term, successful career while making a real impactAt Prospero, you'll have the platform, training, and support to achieve your goals-and the rewards to match. Ready to take the next step in your recruitment career? Apply now and help us grow the Prospero family. IND-INT

Trainee Recruitment Consultant - MEP BIM & Digital Engineering Desk Location: City of London Salary: £22,000-£24,000 + Commission Are you ambitious, driven, and ready to build a successful career in recruitment? Eden Brown Built Environment is looking for a passionate Trainee Recruitment Consultant to join our high-performing MEP Design & MEP BIM team. This is an exciting opportunity to learn from experienced, top-billing consultants and develop your expertise within a fast-growing technical market. If you thrive in a busy, energetic, and goal-focused environment, we want to hear from you. About the Role: As a Trainee Recruitment Consultant, you'll receive full training and ongoing development to help you become an expert within the MEP BIM (Building Information Modelling) & Digital Engineering sectors. You'll support the team in sourcing top engineering and BIM talent, managing client relationships, and contributing to the continued growth of a high-performing specialist desk. Key Responsibilities: * Source, screen, and engage candidates within MEP Design and MEP BIM disciplines * Build and nurture long-term relationships with candidates and clients * Manage job adverts, applications, and candidate pipelines * Conduct candidate interviews and gather compliance documentation * Support senior consultants with client delivery and account management * Learn and apply recruitment best practices, sales techniques, and market knowledge * Maintain accurate records on the CRM system * Work towards weekly and monthly activity and billing targets * Represent the Eden Brown brand professionally within the built environment sector What We're Looking For: * Ambitious, motivated, and eager to learn * Excellent communication and relationship-building skills * Ability to work in a fast-paced sales environment * Resilient, organised, and target-driven * A genuine interest in the built environment, engineering, or technical recruitment (preferred but not essential) What You'll Get in Return: * Competitive starting salary: £22-24k * Up to 35% commission structure with high earning potential * Full training and development programme with clear career progression * Opportunity to work alongside a high-performing, supportive team * Regular incentives, rewards, and team activities * Hybrid working model * Modern office environment with market-leading tools and tech * The chance to build a specialist career in a niche, in-demand sector. If you're interested in this great opportunity, get in touch with Jake Troubridge on (phone number removed) or email - (url removed) Eden Brown is committed to equality in the workplace and is an equal opportunity employer

Full-Time, Long-Term Learning Support Assistant – February Start Location: Bushey, Hertfordshire Start Date: February 2026 Supply Desk is thrilled to partner with a welcoming primary school in Bushey, renowned for its inclusive atmosphere and supportive learning environment. We’re seeking a compassionate and dedicated Learning Support Assistant to join their team on a full-time, long-term basis, starting February 2026. Role Overview As a Learning Support Assistant, you'll work closely with teachers to support the learning and development of students. Your role will be crucial in helping children gain confidence, develop essential skills, and reach their full academic potential. Key Responsibilities Provide individual and small-group support tailored to students’ needs Assist with classroom organisation and foster positive behaviour Adapt learning materials to suit different abilities and interests Support lesson delivery and classroom activities Build positive, supportive relationships with students and staff Help maintain a calm, inclusive, and engaging classroom environment Track and report on student progress and wellbeing Ideal Candidate Experience working with children or young people in an educational setting Patient, empathetic, and proactive approach to supporting students Confident in managing classroom routines and behaviour Strong communication skills and the ability to work well within a team Knowledge of inclusive education practices and safeguarding Enhanced DBS registered with the Update Service (or willingness to obtain one) What Supply Desk Offers Competitive daily rate: £90–£110 (depending on experience) Ongoing support from a dedicated consultant Potential for permanent placement Access to mental health and wellbeing resources Term-time only – enjoy school holidays off How to Apply Submit your application via or click ‘Apply Now’. For more details, contact Mitchell Winn on . Refer a Friend – Earn £100! Know someone who would be a great fit for this role? Refer them to Supply Desk and earn a £100 'Golden Hello' once they’re successfully placed! Safeguarding Commitment Supply Desk is committed to safeguarding and promoting the welfare of children and young people. All applicants must hold (or be willing to apply for) an Enhanced DBS check and meet Safer Recruitment standards

IT Support Engineer {Global Law Firm} Central London, Hybrid £30,000 - £35,000 + Training + Progression + Hybrid +company Benefits Are you an IT support engineer looking to work for a global company in a role that will provide you with both training and progression opportunities, who have recently moved into a state of the art office space, with the opportunity for hybrid work after probation to give you greater work life balance? Do you want the opportunity to work for a leading international law firm with more than 900 lawyers work in nine offices across three continents, within integrated global practices, serving clients around the world? On offer is a truly unique opportunity for an IT Support Engineer to join a corporate office with around 300 staff. You will join a tight-knit team of 5 on the IT department and receive all the support you need to really progress your career. In this role you will be predominantly providing 1st and 2nd line support for the London office, taking on more responsibilities as you go and progress within the company, and provide remote support for iPhones and iPads, administering RSA server and managing laptops and encryption of portable media. This role would suit an IT Support engineer looking to work for a large corporate company with excellent company benefits. The Role Provide remote support for iPhones and iPads Log and manage support calls using the firm's Help Desk software 1st/2nd line supportThe Person Some IT Support experience Commute to Central London 4x per weekKeywords: IT Support, iManage, Helpdesk, 1st line, 2nd Line, Helpdesk, Training, Progression, Law, Hybrid, London Reference Number: BBBH23582 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Application Support Engineer Permanent Salary up to £55,000 Hertfordshire / Hybrid We’re working with a leading Housing Association to recruit an Application Support Engineer on a permanent basis. This is a key role within the IT Operations team, supporting and enhancing the organisation’s core housing systems, with a strong focus on QL Housing Management. The role This is a hands-on, senior application support role where you’ll act as one of the go-to specialists for business-critical systems. You’ll support, configure, improve and help evolve the application landscape, working closely with both IT colleagues and the wider business. A core part of the role will be advanced support, configuration, development and implementation of QL Housing Management, so proven, in-depth QL experience is essential. Key responsibilities Provide advanced application support across core housing systems, acting as an escalation point for the service desk Design, configure and implement system solutions aligned to business requirements and SLAs Take ownership of complex incidents, ensuring full investigation, root cause analysis and resolution Lead and support system upgrades, enhancements and migrations Work closely with internal teams and external suppliers to deliver system improvements Identify risks, improvement opportunities and mitigating actions Maintain high-quality system documentation, configurations, processes and test plans Follow change management processes and operate within a robust testing regime The ideal Candidate Strong, hands-on experience configuring and supporting the QL Housing Management System is essential to be considered for this role. Experience with related systems such as DRS and Versaa Solid understanding of housing sector business processes SQL Server experience, including SSRS, large data imports/exports, restores and performance troubleshooting Proven experience leading or supporting software upgrades and system migrations Strong problem-solving skills and experience working with third-party suppliers Power Apps and Power Automate development Knowledge of housing finance systems and processes General understanding of cloud infrastructure and networking Strong communication skills and a collaborative, customer-focused mindset What’s on offer Permanent role with a forward-thinking housing association Salary up to £55,000 (depending on experience) Hybrid working A genuinely supportive environment with a strong focus on professional development, CPD and career progression The opportunity to make a real impact in an organisation delivering vital services to local communities If you’re an Application Support Engineer with strong QL Housing experience and want to work in a role where your expertise genuinely matters, apply to this role with your up to date CV and Qualifications then one of our team will be in touch

Teaching Assistant – Full-Time, Long-Term Location: Borehamwood, Hertfordshire Start Date: February 2026 Supply Desk is excited to be working with a respected primary school in Borehamwood, known for its inclusive community and dedicated staff. We are seeking a compassionate and enthusiastic Teaching Assistant to join the school on a full-time, long-term basis from February 2026. Role Overview: As a Teaching Assistant, you will work closely with class teachers to support pupils’ learning, build confidence, and encourage personal development. You will play a key role in helping children develop essential skills, grow in independence, and thrive both academically and emotionally. Key Responsibilities: • Provide tailored 1:1 and small-group support to pupils. • Assist with classroom organisation and support positive behaviour management. • Adapt resources and activities to meet the diverse needs of learners. • Support teachers during lessons and classroom activities. • Build strong, trusting relationships with pupils and staff. • Help create and maintain a calm, inclusive, and engaging learning environment. • Monitor and contribute to reporting on pupils’ progress and wellbeing. Ideal Candidate: • Previous experience working with children or young people in a school or similar setting is preferred. • Patient, empathetic, and proactive in your approach to supporting pupils. • Confident in behaviour management and following classroom routines. • Strong communication and teamwork skills. • Good understanding of inclusive practices and safeguarding standards. • Holds, or is willing to apply for, an Enhanced DBS on the Update Service. What Supply Desk Offers: • Competitive daily pay: £85–£105 (depending on experience). • Ongoing support from a dedicated consultant. • Opportunities for long-term or permanent placement at the school. • Access to wellbeing and mental health resources. • Term-time only – enjoy school holidays off. How to Apply: Submit your application via or click Apply Now. For more information, contact Mitchell Winn on . Refer a Friend – Earn £100! Know someone who would be perfect for this role? Refer them to Supply Desk and receive a £100 ‘Golden Hello’ once they’re successfully placed. Safeguarding Commitment: Supply Desk is fully committed to safeguarding and promoting the welfare of children and young people. All applicants will be required to undergo an Enhanced DBS check and meet Safer Recruitment standards

Deutsche Bank is a global banking business with strong roots in Germany and operations in over 70 countries. Their large but focused footprint gives an established position in Europe plus a significant presence in the Americas and Asia Pacific. There are four business divisions: the Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks. 'Together we're sharing new perspectives and transforming what it means to be a bank.' AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Deutsche Bank to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of Deutsche Bank, we are looking for a Java Developer (E-Trading) for a 6 Month contract based in London. The Role & Responsibilities: Deutsche Bank's Quantitative Fixed Income Engineering team, part of Group Strategy Analytics, is building and evolving high-performance, low-latency trading applications used directly by the Repo, Rates, and Credit trading desks. This role sits within the Strats function - engineers working closely with quants and traders to deliver algorithmic and electronic trading solutions. You will contribute to the next generation of a core e-trading platform, focusing on scalability, performance, and stability. Key Responsibilities: Develop new features and contribute to the strategic evolution of a core e-trading application Improve scalability and performance of an existing production trading platform Identify and resolve stability issues and performance bottlenecks Participate fully in code reviews (author and reviewer) Collaborate closely with engineers, quants, and traders across regions Translate trading desk requirements into robust technical solutions Key Accountabilities, Skills & Experience: Expert-level Java (core Java, collections, multithreading, networking) Proven experience in low-latency and/or high-performance systems Background in electronic trading, pricing, or real-time trading applications Strong understanding of computer engineering fundamentals Bachelor's degree in a technical discipline or equivalent professional experience Desirable Skills & Experience: Experience profiling and tuning performance using appropriate tools Ability to understand trading workflows and align system architecture accordingly Experience working with distributed / remote teams on shared codebases Exposure to modern CI/CD and continuous delivery practices Familiarity with KDB+/Q, Python, shell scripting, and Unix/Linux environments Deutsche Bank's Values: Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs, and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Next Steps: This client will only accept workers operating via a PAYE engagement model. AMS's payroll service is in partnership with Giant, we have worked with them for many years and have good processes in place to ensure you get the best service. If you are successful in your application for this role, your contract will be via Giant. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business. TPBN1_UKTJ

Job Title: Business Support Assistant Reporting To: Business Administrator Duration: Permanent Full Time Location: Stonebridge Park (Zone 3 Bakerloo line) Salary: £30,000.00 per annum Exciting opportunity to join a fantastic organisation working in the capacity of Business Support Assistant. In return we offer the below benefits: A competitive wage Retail deals and discounts 24/7 GP telephone consultation Pension scheme Excellent benefits which include Life assurance equivalent 1 x annual salary, Personal Accident Cover Length of service awards Employee Recognition Awards Tech scheme and Cycle to work scheme Company Sick Pay Company advances and loans Career progression: training and development opportunities Diverse and inclusive working environment OBJECTIVE: Contribute as a valued member of the team by providing essential administrative support. DUTIES: * Provide administrative support to the Compliance Department and Operations Team. * Update and audit the Employee Portal. * Support the IT Help Desk and liaise with the external IT supplier. * Communicate with suppliers and contractors to ensure smooth operations and compliance. * Support various project initiatives as needed. * Maintain and update the Asset Register. * Help organise staff social events and company functions. * Create requisitions and raise purchase orders (POs) as required. * Manage equipment orders for all sites. * Prepare welcome boxes for new contracts. * Assist in the production of site-based documentation. * Oversee the entire uniform processing workflow, including orders and returns. * Contribute to the production of internal and client newsletters. * Barclaycard reconciliation. * Support site-based Environmental, Social, and Governance (ESG) initiatives. Post holder must be able to demonstrate: * Strong literacy skills with excellent verbal and written communication abilities. * Strong attention to detail and a genuine commitment to providing quality support. * Proficient in numeracy and data handling. * Professional and friendly telephone manner with a positive attitude. * Advanced proficiency in Office 365 (Word, Excel, PowerPoint). * Exceptional interpersonal skills, with the tact and diplomacy to engage effectively with people at all levels and in various situations. Personal attributes: Maintain a consistently professional appearance, adhering to the agreed dress code. Demonstrate reliability, self-motivation, and the ability to take initiative, working efficiently without supervision. Exhibit self-confidence with a proactive interest in personal and professional development. Strong attention to detail, ensuring accuracy in all tasks. Employ a methodical approach to work, meeting deadlines consistently. Perform all administrative duties diligently and with professionalism. Other: Given the nature of the role, it is essential that the post holder thrives in a fast-paced work environment, managing a demanding workload and consistently meeting tight deadlines with ease and efficiency. Previous experience with Monday/com would be beneficial, but is not essential. Other: Given the nature of the role, it is essential that the post holder thrives in a fast-paced work environment, managing a demanding workload and consistently meeting tight deadlines with ease and efficiency

Senior Service Centre Operator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader, the successful Senior Service Centre Operator will play a key role in supporting our customer, along with our Traffic Signal and CCTV Engineers. Will help to ensure that the operation is run effectively, incidents and incoming calls are managed within SLA, correct processes are followed, whilst consistently delivering a first-class service to its customers. This role will be based from our Feltham depot TW14 0AF and will work 12 hrs shifts, 4 on 4 off days and nights. What you'll do: Maintain high levels of incident ownership throughout the incident lifecycle to a satisfactory customer resolution. Liaise with 3rd party contractors, utilities companies and Local Authorities to progress planned works Have direct liaison with our customer on the phone, email and via bespoke systems for the role Use ServiceNow to plan works and check validity of information Provide support and training to Service Desk Operatives whilst on shift and be a role model to staff Meet Service Desk (KPI) Key Performance Indicators Maintain the rapport with customers by displaying a detailed understanding of their support requirements Who you are: If you care about good customer service, have worked in a 24/7 Service Centre or Service Desk environment and is used to ensuring timely call resolution to achieve SLA's, then this might be the next step in your career. Key Requirements: Ensure that excellent customer service is maintained and delivered to the highest standard This role will be on a shift rotation of 4 on, 4 off, working 12-hour shifts Days and Nights. Have previous experience of working with a Service Centre / Service Desk environment ideally in a 24/7 environment A practical approach to owning and escalating issues What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 25 shifts holiday per year and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent

Are you looking for an Education Recruitment Consultant role in a company where your career can flourish? Are you an experienced Education Recruitment Consultant or Resourcer? Do you want to work for a company that will support you to do your best work? Would you like to work in a company where your hard work is acknowledged both financially and with real opportunities to move into senior roles, as our business continues to grow? Here at Academics London, we are currently recruiting for an experienced Consultant to join our friendly team. We have a SEN desk available that is up and running with candidates working, plus a range of warm clients and candidates that are ready to be matched. We are looking for a Education Recruitment Consultant to join our team for the long haul, who wants to have a career at Academics, whether that might be becoming a future manager or joining our top billers club. Applications would be most welcome from Consultants (All levels from Trainee to Principle/Team Leaders) or Resourcers, who have experience working in Education Recruitment (Secondary, Primary, SEN or Further Education). So why would you leave your current agency to join us? Market Leading Commission Structure Competitive Salaries at all Consultant Grades with criteria for career progression and salary increases from the moment you join Billing Guarantee to ensure your smooth financial transition to Academics Zero Desk Charge for the first year to get your new desk up and running Real opportunities to move up and outwards to further your career Excellent package including generous holiday allowance and pension All the basics - high quality advertising, job boards access, database, excellent back office support - payroll, IT and credit control plus candidate resourcer team & compliance team to help you find your candidates and get them work ready. All the socials - Friday Drinks Fridge, Office Fun Days, Termly Big Nights Out plus our Annual Christmas Party and Awards! London Office- A few minutes walk from tb Our People - Super friendly, hardworking, team players! Our Training - Personal mentor plus 121, class room based and online training for all levelsYou will need to; Be willing to go the extra mile to help our client Secondary schools find the best Teachers and Teaching Assistants on the market Enjoy working in a sales environment and have the determination and drive to win new business Have excellent interpersonal skills and be a strong team player Be open to learn and share your best practiceInterested in hearing more? Please get in touch today with a copy of you CV

Librarian job opportunities in Hounslow - Inspire, Support, Organise - Join Our School Library Team. We are seeking a motivated and organised Librarian to join a superb secondary school in Hounslow. This is a fantastic opportunity to work in a vibrant educational setting where literacy, creativity and student support are at the heart of everything they do. You'll play a key role in supporting the day-to-day running of the school library, supervising students, maintaining a calm and purposeful learning space, and ensuring the smooth operation of library services. • Librarian (Term-Time Only) * Secondary School in Hounslow * Start Date: As soon as possible Your Key Responsibilities: Librarian opportunity in Hounslow • Assist with front-desk library duties: issuing, renewing, and returning items * Support students with enquiries and promote independent research skills * Monitor student behaviour and ensure a positive library environment * Help process new resources and organise existing stock * Contribute to vibrant and engaging book displays and promotional materials * Support administrative duties within the wider school community We're looking for someone who: Librarian opportunity in Hounslow • Has excellent communication and interpersonal skills * Demonstrates strong organisational skills and attention to detail * Is confident working with young people in a secondary school setting * Has a genuine interest in literacy, learning, and student engagement * Is a positive team player with a flexible and proactive approach We Offer: Librarian opportunity in Hounslow • A values-led school committed to student development and wellbeing * Enthusiastic, respectful, and ambitious students * A supportive and collaborative working environment * Access to high-quality CPD and career development opportunities * A chance to contribute to the wider educational journey of our students We are fully committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be required to undertake an enhanced DBS check, provide satisfactory references, and comply with all relevant safeguarding policies and procedures.

Technical Project Engineer (M&E) Location: Hertfordshire Sector: Data Centres The Opportunity Are you looking to elevate your engineering career within an award-winning, international building services leader? For over four decades, our organisation has set the benchmark for excellence in Mechanical and Electrical solutions. We don't just build; we innovate across the most complex sectors in the world, from high-tech Data Centres and Pharmaceuticals to large-scale Energy and Logistics hubs. We are looking for a driven Technical Project Engineer to act as a vital bridge between design and delivery. This is not just a desk job; it is a role for a problem-solver who wants to see their expertise translated into the skyline of the UK and Europe. Your Impact As a key member of the project leadership team, you will ensure our technical delivery is seamless, safe, and superior. You will: Own the Technical Narrative: Master the project specifications and become the "source of truth" for all Mechanical and Electrical design details. Coordinate Excellence: Manage the technical submittal process and bridge the gap between suppliers, site supervisors, and design teams. Drive On-Site Precision: Oversee drawing revisions and QA/QC procedures, ensuring that what is built on-site perfectly aligns with our high-quality standards. Problem Solve in Real-Time: Use your technical intuition to troubleshoot challenges, implementing corrective actions that keep multi-million-pound projects on track. Collaborate Cross-Functionally: Work hand-in-hand with Quantity Surveyors on procurement and variations, while supporting Project Managers in high-level reporting. Deliver the Handover: Lead the compilation of commissioning documentation and O&M manuals, ensuring a world-class finish for our clients. What You Bring to the Team We are looking for a proactive professional who thrives in a fast-paced construction environment. You should possess: Foundational Knowledge: A degree in Mechanical, Electrical, or Building Services Engineering-or a strong technical background in a relevant trade. Technical Literacy: A firm grasp of MS Project and the Office Suite, alongside an understanding of the tendering and installation life cycle. The "Consultant" Mindset: Excellent communication skills with the ability to influence subcontractors and advise management. Adaptability: A genuine hunger to learn and the flexibility to navigate the unique challenges of different project sectors. Why Join Us? Growth-Focused Culture: We provide dedicated professional development support to help you achieve your career milestones. Competitive Rewards: An attractive salary package that reflects your expertise. Holistic Wellbeing: Access to comprehensive Health and Wellness programmes and an Employee Assistance Scheme. An Inclusive Environment: We are a dynamic, innovative organisation that celebrates diversity. We believe that different perspectives lead to better engineering. Take the Next Step If you are a self-motivated engineer ready to work on some of the most prestigious projects in the UK and Europe, we want to hear from you

Elior at work - Workdays Made Better with Great Food A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day . What you'll be doing... As a Sous Chef you will have plenty of responsibility and opportunity to grow in your role, becoming a critical member of our team. We will give you responsibility for ensuring the food is to the highest standard, the kitchen area is always clean and well presented, and well-stocked. Ensure the food is to the highest standard Ensure the kitchen and service area are always clean, well-presented, and well-stocked Keep up to date with menus and what food is on offer Offer a warm and friendly service Ensure COSHH, Food Safety, and Health & Safety are followed Working Pattern: 5 days over 7 | 4.00am - 12.30pm or 14.00pm - 22.30pm | 40 Hours Per Week What can you bring? Possess a passion for food Focused on the front line Genuine interest in customer service excellence Team player Previous experience of working in a kitchen Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five year checkable work history with verified gaps in employment. Full details and dates of all periods of employment/unemployment/education must be provided for the previous five years. Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Technical Delivery Manager Position: Technical Delivery Manager Location: Hybrid - 2 days per week in the office (Croydon) Security Clearance: SC and NPPV3 Vetting Clearance About the Role As a Technical Delivery Manager, you will be responsible for creating the right environment for cloud and DevOps engineering teams to succeed. You will help teams self-organise, promote transparency, and foster a culture of continuous learning and operational excellence. You will play a key role in one of the UK's most high-profile digital transformation programmes, ensuring the stability, scalability, and security of critical national infrastructure. You will oversee the successful delivery of AWS cloud, automation, and CI/CD initiatives by coordinating multidisciplinary teams, managing delivery timelines, and ensuring alignment with business and architectural goals. Acting as the bridge between engineering teams and stakeholders, you will guide delivery from concept to completion, ensuring smooth handover into live service operations. Key Responsibilities Oversee planning, execution, and delivery of AWS cloud, DevOps, and automation projects on time and within budget Lead cross-functional teams including cloud engineers, DevOps engineers, architects, developers, service desk engineers, and operations teams Communicate project status, risks, dependencies, and outcomes to internal and external stakeholders Identify technical and delivery risks early and implement effective mitigation strategies Champion Agile delivery practices and continuous improvement across engineering teams Ensure smooth transition from project delivery into live service, including operational readiness and documentation Maintain accurate records of project progress, technical decisions, and delivery outcomes Coordinate complex multi-workstream cloud or platform engineering projects involving automation, CI/CD, and infrastructure modernisation Ensure delivery is technically sound, secure, and aligned with AWS best practices and cloud governance standards Support teams in resolving blockers related to AWS infrastructure, CI/CD pipelines, automation, and cloud operations Essential Skills and Experience 10+ years' experience delivering cloud, DevOps, or infrastructure engineering projects in complex environments Strong understanding of AWS services including EC2, Lambda, API Gateway, VPC, IAM, S3, CloudWatch, CloudFormation/CDK, and managed database services Familiarity with DevOps tooling and practices, including: Terraform (Infrastructure as Code) Docker and container orchestration (ECS/EKS) CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, AWS CodePipeline, Bitbucket) Python and shell scripting Amazon Linux 2023 (AL2023) operational management Experience managing incident, problem, and change processes in cloud environments Proven ability to work with senior stakeholders and end users, building strong relationships and credibility quickly Hands-on delivery experience within consultancy, government, or large-scale digital transformation programmes Strong written, verbal, and presentation skills with excellent attention to detail Highly organised, able to work independently while contributing to a collaborative team environment What We Are Looking For Ability to manage and build relationships with engineering teams, stakeholders, and third-party suppliers using effective governance mechanisms A delivery-focused mindset with the ability to drive outcomes, manage priorities, and maintain momentum across multiple teams Experience working within Central Government or other regulated sectors Strategic thinking with a focus on customer satisfaction, operational excellence, and cloud platform reliability Why Join Us? Be part of a collaborative and high-performing team Work on innovative projects within the public sector Opportunity to work with cutting-edge technologies and modern delivery methodologies If you are a passionate Technical Delivery Manager with the required skills and experience, we would love to hear from you. Apply now to contribute to exciting and impactful digital transformation projects. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. TPBN1_UKTJ

IT Service Desk Analyst Location: Epsom | Hybrid (3 days office / 2 days home) Hours: Shift rota between 7am-6pm Mon-Fri + occasional weekends (Around 1 in 4/5 Saturdays (09:00-17:00) additional payment is paid) Salary: Competitive Join a supportive team & make a real impact Are you someone who loves helping people, solving problems, and keeping technology running smoothly? Do you thrive in a busy environment where no two days are the same? If so, our client would love to welcome you their IT Service Desk team. They are looking for an experienced 1st / 2nd Line Support Analyst to join their friendly team, supporting colleagues across the business. What the role will require: As one of their Service Desk Analysts, you'll be the go to expert when colleagues need technical support. What will this involve: Deliver strong technical support Log, prioritise and resolve incidents and service requests. Communicate clearly and confidently with users at all levels. Diagnose issues, collaborate with colleagues and third parties, and ensure a smooth return to service. Help drive service quality and improvement Spot recurring trends and raise problem records. Take part in CAB meetings and contribute to change management. Work on projects, office moves, and continuous improvement initiatives. Build great relationships with users and IT teams. Be a trusted partner to the business. Provide friendly, professional and empathetic support, especially under pressure. Keep users updated regularly and ensure they're happy with the outcome. Create and maintain documentation. Ensure assets are tagged, tracked and compliant. Work with 3rd line teams to remove threats from the environment. We'd love to hear from you if you have: 5+ years' experience in a busy Service Desk environment Strong troubleshooting ability Solid working knowledge of Windows 11, Microsoft 365, and SCCM Understanding of the ITIL framework Excellent communication skills, written, verbal, and in presenting A customer‑first mindset and an ability to explain technical issues clearly Strong organisation, attention to detail, and the ability to stay calm under pressureWhat you will receive: Supportive, close‑knit team An amazing benefit package, which includes on-site gym, subsidised restaurant Opportunities to grow your technical and soft skills A role where you truly make an impact on how the business operates Involvement in projects, Power App development, and process improvements A culture focused on collaboration, continuous learning, and great customer service Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Exciting Opportunity Alert! Join Rendall & Rittner as a Head Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Head Concierge. This is an incredible career opportunity with a fantastic package. Position: Head Concierge Location: Angel on the Green, 25 Essex Road, London, N1 2SD Working Hours: 4 days on, 4 days off 0700 1900 Salary: £30,000 per annum (depending on experience) Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 16 days of holiday plus national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house TSS temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. * Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role will be based in Islington. A development which consists of 97 lavish apartments, including 5 stunning penthouses and set around a new urban square with underground parking, landscaped gardens, and an Esporta Health club. Key Responsibilities and Requirements: As a Head Concierge at Rendall & Rittner, you will: Leading the onsite team, ensuring policies and procedures are being followed. Providing any additional support with training, development, guidance and reporting any issues to the relevant parties. Managing the front desk in a hands-on role, this includes concierge duties such as managing parcels, issuing keys, responding to resident queries and complaints in a timely and professional manner. Support with the day-to-day operational running of the estate, ensuring high site standards and the deliverance of exceptional customer service and the implementation of SOPs. Managing the onsite team to include appraisals, one to ones, performance management, training and development and any other staffing matters as required. Carrying out health and safety inspections, daily audits, plant room checks and reporting as required. Also, ensuring any action points are attended to in a timely manner. Overseeing contractors and ensuring Permits to Work are correctly completed and accompanied by Risk Assessments and Method Statements (RAMS). Ensure the estate meets all Health and Safety Standards including cleanliness. Liaise with residents and contractors regarding routine repair and maintenance requests. Monitor work to completion. Undertake the general duties as required by management and in accordance with industry best practise. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. "Ref #LI-AW1 Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact! TPBN1_UKCT

IT Field Engineer/ IT Onsite Technical Engineer Salary: £26,799.90-£32,000.00 per year & Benefits Field based role- covering multiple areas across Surrey and Croydon/ South London Full Clean Drivers License is required English Speaking We are seeking a dedicated and technically proficient Field Engineer to join a leading Education IT MSP (Managed Service Provider) This role involves providing comprehensive IT support and technical assistance across various client sites within the Education Sector, ensuring smooth operation of network and hardware systems. The successful candidate will possess strong communication skills (English language as a first language), a solid understanding of computer networking, Security, IT Hardware, MS and Cloud Systems, and experience with a range of operating systems and support tools. This position offers an excellent opportunity to develop your career within a dynamic and innovative organisation. Job Description: Onsite IT Technical Engineer/ IT Field Engineer Install, configure, and maintain computer hardware, operating systems (Windows, macOS, Linux), and network infrastructure. Provide technical support to end-users via help desk platforms such as ServiceNow, Jira, or BMC Remedy. Troubleshoot software issues including Microsoft Windows Server, Active Directory, DNS, VPNs, firewalls, TCP/IP protocols, and LAN/WAN connectivity. Assist with desktop support tasks such as installing software (Microsoft Office), managing user accounts in Active Directory, and resolving hardware faults. Conduct analysis of system performance and identify potential improvements or security vulnerabilities. Support remote users through VPN connections and ensure secure access to corporate resources. Document technical procedures and support activities accurately for future reference. Collaborate with internal teams to resolve complex technical issues efficiently and professionally. Maintain up-to-date knowledge of emerging technologies relevant to the organisation’s infrastructure. About you: Onsite IT Technical Engineer/ IT Field Engineer We are looking for an experienced Onsite IT Technical Engineer/ IT Field Engineer who has experience working in Schools, Colleges and Universities. You'll be used to dealing with customers face to face, problem solving and reassuring customers. Knowledge of educational IT equipment is a huge advantage. Proven experience with computer networking, LAN, TCP/IP, DNS, VPN, firewall configuration, and troubleshooting. Strong understanding of operating systems including Windows, macOS, and Linux environments. Proficiency in managing Microsoft Windows Server, Active Directory, SCCM, and related enterprise tools. Familiarity with hardware components and troubleshooting physical device issues. Experience using ticketing systems such as ServiceNow, Jira, or BMC Remedy for incident management. Excellent communication skills with the ability to explain technical concepts clearly to non-technical users. Ability to perform detailed analysis using tools like Analysis skills to diagnose complex problems effectively. Knowledge of software deployment tools like SCCM and scripting basics is advantageous. Strong organisational skills with the ability to prioritise multiple tasks efficiently. This role is ideal for candidates passionate about IT support who thrive in fast-paced environments requiring both technical expertise and excellent customer service skills. The position offers opportunities for professional growth within a supportive organisation committed to technological excellence. A full and Clean Drivers License is also required

A distinctive opportunity to work in a modern masterpiece hotel in Belgravia awaits you At The Emory, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day. You will be part of the team to shape our future and fulfil our purpose. The Emory Each suite & studio at the hotel is a modern masterpiece, created by a collection of the worlds leading interior and architectural designers. From exceptional contemporary dishes curated from chef Jean-Georges Vongerichten in abc kitchens to panoramic views of London and striking decor in The Emory Rooftop Bar. Spearheaded by world-leading experts, Surrenne is a new paradigm of wellbeing with four floors of immersive health, fitness and beauty services. Who strives here? We believe the truest luxury is time well spent. Hence our service philosophy is as seamless as possible so our guests can enjoy the most while staying with us. You are warm and friendly, and enjoying being creative in providing extraordinary guest services. You like to think from guests perspective what they might need before they even ask you. And you aim for creating those magical memories for them. We anticipate you have previous work experience in a luxury hotel environment. The Emory Experience You will find a supportive, fun and nurturing team where you can bring your ideas and creative thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. Your team members are highly collaborative and the work environment is dynamic and stimulating. Main duties and responsibilities To represent management for The Emory during the night and be responsible for all staff on site. To head and take part in the efficient running of the Front Desk and reservations desk, enforcing Policies and procedures of The Emory. To be fully conversant with Opera Cloud and follow LQA/ Forbes/ Maybournes standards of work for the Front Office. Deal with any guest complaints promptly, efficiently and do service recovery when needed. Ensure all complaints are placed in Knowcross. To settle disagreements or disputes between the night staff and to report them to the head of department concerned. Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication, we offer you: Financial Stability Excellent salary package. Family Friendly company policies, including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme*. Salary Sacrifice. Holiday Trading. Retail Discount. Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers*. Eye test vouchers and contributions towards glasses*. A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals. Cycle to Work. Wellbeing & Social Champions. Volunteering opportunities. Recognition and Career Development Referral Scheme Introduce a Star where you can earn up to £1,500*. Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Memorable experiences Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne. Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount* across the Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.) Wedding and Baby gifts. Retirement functions. *Terms and conditions apply to all benefits. Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Brought to you by Maybourne, situated in Belgravia, The Emory is a modern masterpiece where the truest luxury is time well spent. TPBN1_UKCT

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting an Account Manager to join our team located in London. As an Account Manager you will be responsible for delivering the full suite of FM services to one of our key client's, working in partnership with all stakeholders to ensure a 5 Star service is always delivered and maintained. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings. The role of the Account Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard Service delivery. Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities. Key responsibilities are as follows: Responsible for the day to day running of both the hard services, organising the site team and supply chain in order to meet contractual outputs and objectives Maintain customer relations including progress meeting, site visits, and obtaining referrals Managing & having accountability for the P&L and maintaining agreed profit margins Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company Assist in the preparation of standard operating procedures, emergency and contingency plans Ensure the provision of healthy and safe working conditions and regularly review the H&S policy Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender Person Specification Interested candidates must possess quantifiable experience within a similar role, delivering into a critical workplace environment. Knowledge of Hard Services along with qualifications at HND or higher electrical bias is essential. Strong commercial acumen is essential, and experience of managing a P&L is preferable

The role As a Lead Specialist Permitting Officer , you'll be one of the most senior members of NRW's Marine Licensing Team , responsible for assessing some of the most complex and high-profile marine licence applications . You'll carry out detailed technical assessments, consult with experts, and ensure decisions are robust, defensible, and well-documented . You may also act as an expert witness in public inquiries, supporting evidence-based, transparent regulation. This is a busy, desk-based role where you'll manage multiple cases simultaneously-balancing deadlines, problem-solving, and applying risk-based decision making under tight statutory timescales. You'll also play a key role in mentoring and supporting the wider team , helping to maintain high technical standards in marine permitting. If you're looking for a role that combines deep technical challenge, environmental impact, and leadership-this is it. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To make an informal enquiry about this role, please contact Emmer Litt at Interviews will be face to face on 27 February 2026 (details of location will be shared in advance) Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. This role meets the criteria for sponsorship under the Skilled Worker visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office. Please note that while we may be able to support the Certificate of Sponsorship required for a visa application, the organisation does not cover the cost of the visa itself, including any associated fees for dependants. The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: About us As the principal environmental regulator for Wales , Natural Resources Wales (NRW) plays a critical role in protecting, maintaining, and enhancing our natural resources-helping ensure a healthy environment for people and wildlife, now and in the future. Our Permitting Service is central to this mission. By robustly assessing applications for a wide range of regulated activities, we reduce environmental risks, support sustainable economic growth, and promote responsible behaviour across Wales. Though small in size, our department has a broad reach, made up of eight expert teams working collaboratively to share knowledge and drive best practice: Water Resources Water Quality Waste Installations & Radioactive Substances Marine Licensing Species Licensing Forestry Permit Delivery Your role will sit within the Marine Licensing Team , where you'll help regulate some of the most complex and environmentally significant activities taking place in Welsh waters. What you will do Determination of applications for Marine Licences of high public and / or political interest, managing effective communication with all interested parties, including government and national stakeholder groups. Analyses highly complex data and information to inform and assist policy and legal colleagues within your area of expertise. Build effective working relationships with key individuals within NRW and other UK Competent Authorities to ensure that the value of Permitting to our regulatory role is maximised. Take responsibility to ensure that the work of the Marine Licensing Team is clearly documented and that decisions taken on licence applications are transparent and consistent. Ensure that the Marine Licensing Team have the required tools and skills to ensure fair and consistent approach to decision making in line with our legal remit. Ensure that the Marine Licensing Team delivers appropriate decisions on licence applications within the statutory timelines by monitoring progress against targets, identifying risks to delivery and managing those risks Lead or support the Permitting Service technical leads group to ensure consistent ways of working and that we have the correct tools and processes in place to identify skill gaps and develop our people so that we can effectively deliver for our customers in a timely manner. Specifically lead on the development of the technical development framework and the mentoring and coaching of Marine Licensing Officers to ensure that the team has sufficient technical and legislative resilience to be able to advise on and assess the full range of marine licencing requirements. Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Required to take part in incident response activities. Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Experience of managing the assessment of highly complex, politically sensitive marine licence applications, including interaction with government organisations and members of the public. Education to degree level or equivalent in a relevant scientific discipline. Track record of delivering timely optimal solutions by effective information analysis and risk-based decisions with a customer focus. Substantial working knowledge of the marine industry and the environmental protection methodologies relevant to the marine licensing process. Advanced and specialist understanding of specific marine licensing legislation and associated Directives and how they relate to the marine licensing process. Proven coaching and mentoring skills. Effective communication, planning and organisation skills. You will be expected to keep up to date with changing regulatory policy and proposed changes to legislation via membership of a relevant professional body or other equivalent means. Welsh Language level requirements Essential: Level A1 - Entry level Welsh language levels Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Benefits This role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year. Unless otherwise stated in the 'Role' section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses. We are a Bilingual organisation which complies with the Welsh Language Standards . Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. #GRJ, ENV, GGL TPBN1_UKTJ

Job Title: Help desk Administrator Location: London About the Role We are looking for a proactive and well-organised Help desk Administrator with construction or building industry experience and strong IT skills to support our busy operations team. You will play a vital role in keeping projects running smoothly by coordinating jobs, supporting site teams, and acting as a key link between the office and contractors on site. This is an excellent opportunity to join a growing business where your contribution will genuinely make a difference. Key Responsibilities · Booking in jobs and coordinating schedules efficiently · Acting as a main point of contact between the office and site-based contractors · Assisting with quotes and day-to-day job administration · Maintaining accurate records using internal systems and IT tools · Providing support to the wider team during busy periods About You · Previous experience in construction, building, or a related industry · Strong IT skills, with confidence using job management systems, email, and spreadsheets · Highly organised with excellent communication skills · Comfortable managing multiple tasks in a fast-paced environment · A proactive team player who can also work independently What We Offer · A supportive and friendly team environment · A varied and hands-on role in a growing business

Lead Service Desk Analyst Up to £55,000 per annum plus bonus and benefits Site based – South West London Our client, a globally recognised giant in the Design and Engineering space is looking for an experience Service Desk Analyst Lead to be responsible for the smooth running of their Service Desk and lead the team successfully. As the Lead Service Desk Analyst you will be responsible for service quality, efficient resolution of tickets and a culture of continuous improvement, working closely with the problem and change managers. In the role you will also work to ensure effective day-to-day service delivery by coordinating staff, resources, and processes to meet service level agreements (SLAs) and user satisfaction targets. Responsibilities • Service Desk Operational Leadership -Provides direction to the Service Desk team to consistently meet or exceed agreed service targets (e.g., response times, resolution times, user satisfaction)., • ITSM Process Governance (Operational Level) -Collaborates with the Incident, Problem and Change Managers where applicable to ensure smooth coordination and escalation between processes., • Support major incident response from an operational standpoint, ensuring effective communication, correct prioritisation, appropriate resource allocation and structured post-incident reviews., • Resource Planning & Team Management o Works with the End User Support Manager on workforce planning, capacity management, and budgeting for operational teams., • Identifies training and development needs across Service Desk and ITSM functions, ensuring staff can deliver against SLAs., • Support Service Desk Team by providing guidance, performance reviews, and coaching., • Reporting & Operational Metrics o Produce and present operational reports (daily, weekly, monthly, covering: o Incident and Request processes & performance -Ticket SLA compliance, • User Satisfaction & Feedback o Uses data insights to propose and drive operational enhancements (e.g., process automation, knowledge base improvements)., • Stakeholder Management & Communication- Serves as a contact between IT Service Management teams and the business for day-to-day service queries, escalations, or complaints. Qualities and Skills Required • ITIL Expertise, • Comprehensive understanding of ITIL/ITSM frameworks (IT IL 4 Foundation minimum; ITIL Managing Professional or specific practice certifications highly desirable)., • Demonstrable experience in leading Incident, Major Incident, Knowledge Management, and Request fulfilment within a live environment., • Proven experience in driving ITIL process maturity improvement in an operational environment., • Proven experience of supervising day-to-day service desk or IT support operations., • Ability to manage multiple priorities and work under pressure., • Process & Performance Management o Ability to create, interpret, and present ITSM metrics, identifying root causes for performance issues and implementing improvements., • Familiarity with ITSM tools (ServiceNow and/or FreshService), operational dashboards, and automation., • Maintain comprehensive documentation of Service Desk work instructions and end user self-help articles, • Provide training and support to operational teams to ensure they optimize service delivery according to best practice guidance., • Able to demonstrate initiative and a proactive approach to daily tasks., • Able to work as part of an effective team assisting and supporting team members. Desirable • Knowledge of infrastructure technologies and best practices., • Ability to take the initiative, challenge the status quo and drive change., • Able to build trusted partnerships and communicate candidly., • Familiarity with lean or agile methodologies (e.g., Kanban, DevOps) is beneficial. Experience working with digital experience monitoring tools (eg. Nexthink) to transform from reactive, to proactive, incident and problem management • Comfortable operating in a dynamic, fast-paced environment with shifting priorities, • Experience working in agile environments

Distinct Group is a British-based hotel collection with properties located in the historic towns of Stevenage, Bedford and Rugby, with a fourth hotel due to open shortly in Coventry. Each property is rooted in heritage and individuality, with a strong focus on service, design, style and authenticity. While every hotel has its own character, there is a clear expectation of consistently high service standards across the group. We are looking for a Group Food and Beverage Training and Service Manager on a 12-month fix term contract. This role has been created to support the operational success of food and beverage across the group. The role has a strong focus on driving service standards from the floor up and ensuring a consistent guest experience across all brasseries, bars and tearooms. This is a highly visible, proactive role. It is not desk-based, and success will come from leading by example, working alongside teams during service, coaching in real time and supporting managers to build confident, capable teams. The role would suit someone with a strong background in busy casual dining or high-volume hospitality. Experience within hotel food and beverage operations is advantageous but not essential. A genuine passion for great service, guest experience and developing people is essential. THE ROLE: Establish, implement and embed consistent group-wide food and beverage service standards Develop and introduce clear, practical service expectations that can be consistently delivered across all sites Be present on the floor to observe service, coach teams and lead by example Regularly review service delivery and identify areas for improvement Design and deliver regular, structured food and beverage training sessions Upskill teams to improve confidence, capability and consistency of service Support onboarding and induction from a service and standards perspective Identify training needs and opportunities through observation and feedback Support Heads of Department to identify service gaps and development needs Coach and develop Restaurant Managers to support their success and confidence in role Develop teams to support internal progression and succession planning Encourage collaboration and shared standards while respecting the individuality of each hotel Work closely with Hotel Managers, Food & Beverage Managers and Restaurant Managers across the group Support the successful opening of new properties, including pre-opening service training and readiness Provide additional hands-on support to existing hotels as required Monitor service performance and standards across all sites Gather feedback from guests and teams to inform training focus Help embed sustainable improvements rather than short-term fixes This is a full-time position on a 12-month basis. 42.5 hours per week. Regular evenings and weekends will be required due to the nature of the business IN RETURN: Competitive salary Friendly and professional working environment Excellent opportunity for career progression within an expanding hotel group Monthly tronc payments Access to an exclusive Staff Benefits App with discounts on supermarkets, high street shops, and online stores (including Tesco, Sainsburys, and more) Free and confidential 24-hour staff assistance helpline, offering support for mental wellbeing, legal advice, and financial guidance Virtual GP Access Cycle to Work Scheme Reduced prices for cinema tickets, hotel stays, family days out, and meals in high street restaurants Discounted gym memberships Supported internal and external training, including apprenticeship qualifications at all levels We pride ourselves on being a diverse and inclusive employer. As a member of the Hoteliers' Charter, Distinct Group Ltd is committed to fostering a workplace built on respect, fairness, equality, and opportunity. The successful candidate will share these values and work in a way that aligns with our commitment to wellness and career development. TPBN1_UKCT

1st Line Support Nottingham Passionate about delivering exceptional technical support and ensuring a seamless user experience? Were working with a leading organisation seeking a Product Support Technician to join their team and provide first-class assistance to end-users. In this role, youll be the go-to person for diagnosing and resolving technical issues, managing support tickets, and collaborating with specialists to tackle complex challenges. What youll be doing: Deliver 1st and 2nd line technical support across AV/IT systems. Build, configure, and test media hardware. Manage and schedule content using CMS platforms. Maintain asset registers for digital hardware. Monitor and respond to help desk tickets promptly. Communicate effectively with clients, suppliers, and internal teams. Support on-site engineers and assist other business areas when needed. What were looking for: Technology-related technical qualification. Strong IT skills and proficiency in MS Office Suite. Excellent problem-solving and organisational skills. Ability to work independently and as part of a team. Customer-focused mindset with great communication skills. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys learning new technologies. Weekend on-call work may be required on a rota basis. Apply Now or reach out to Ellie at Orion Electrotech! INDKA TPBN1_UKTJ

Our client, a leading and world-renowned US Law Firm is seeking a 1st Line Support Engineer to join their internal IT team, where you will be providing a high level of technical support to internal users within the London office. Due to an exciting phase of growth our client is looking to add a 1st Line Support Engineer to their team. The ideal candidate will have a minimum of 1 years’ experience in a similar IT support role, from any sector, where you are used to acting as the first point of contact for technical issues and user support, providing a high level of 1st Line support across the business. This is the ideal opportunity for someone with a keen interest in IT, with a minimum of 1 years’ commercial experience providing a high level of 1st Line support within a professional, fast-paced environment, looking to progress your career into a world-renowned firm. Key Responsibilities: • Provide a high-level of support for iPhones and iPads, • Meeting room setup including hybrid meetings using both Teams and Zoom, • Log and manage support calls, • Be proactive in resolving technical faults, escalating where necessary, • Supporting with physical office moves, PC reimaging, replacing hardware issues and setting up temporary equipment for staff, • Ensure service levels are maintained, prioritizing tasks where necessary Key Experience: • A minimum of 1 years’ experience in a similar Technical Support position where you have provided 1st line help desk support to a range of users, • Windows Server, Windows 11, O365, iManage, Exchange, Outlook experience all advantages, • Experience in providing iOS and Android support, • Excellent communicator, confident liaising with colleagues all levels, • Confident working both independently and as part of the wider team This is an excellent opportunity for a 1st Line Support Engineer to join a thriving US Law Firm who are leaders within their field. You will be providing a high level of technical support to users within the office whilst working on a combination of both day-to-day support tasks and project work. CVs are being reviewed, so please apply now for immediate consideration

Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Job Title - Hire Controller Location - East London Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that theyre satisfied with our service. On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact. For us to help you on your journey to success, heres what youll need: Strong organisational skills Strong communication skills both verbally & written Adaptability Commitment to learn and develop Driving license Previous experience working within the hire industry or similar sales or operational role Ability to support your business unit/team to deliver our ESG Strategy Decade to Deliver. What we offer: 26 days holiday (plus bank holidays) Life assurance Pension Scheme Canteen facilities 95% discount across the Speedy brand Opportunities for training, development and career progression Voluntary Health Cash Plan My Staff Shop: discounts and offers for shopping etc. across many suppliers Green Commute Initiative: Work scheme for cycling PAM Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities. Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group. Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible. Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us. Link below to our policies in line with our ESG Governance. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment. TPBN1_UKTJ

Service Desk Analyst Marble Grange Group – Recruiting on behalf of our client Location: Dartford (fully on Site) | Hours: Shift rota between 7am–6pm Contract: Full-time Marble Grange Group is proud to partner with a leading UK organisation in the search for a proactive, customer-focused Service Desk Analyst. This is an exciting opportunity to join a fast-paced, high-performing IT function supporting over 6,000+ users across multiple sites and business disciplines. If you thrive in a collaborative environment, love solving problems, and enjoy delighting customers with exceptional service, this role offers the perfect platform to develop and grow. What You’ll Be Doing As a Service Desk Analyst, you’ll be the face of IT for end users—providing first-class technical support, ensuring incidents and requests are resolved within SLA, and helping to continuously improve service delivery. You’ll: • Deliver outstanding customer service, keeping users informed at every stage., • Build strong working relationships across IT and the wider business., • Troubleshoot and resolve incidents, maximising first-time fixes and minimising escalation., • Work collaboratively within the team to balance workload and share knowledge., • Clearly communicate technical issues in a friendly, easy-to-understand way., • Monitor the Service Desk queue to ensure timely response and ticket progression., • Log, diagnose, and resolve incidents in line with defined procedures and security requirements., • Escalate issues to 3rd Line support appropriately and promptly., • Support a wide range of technologies, applications and systems., • Contribute to knowledge base articles, process improvements, and documentation., • Identify trends and common issues to help drive proactive ITIL processes., • Complete service requests such as onboarding/offboarding tasks., • Act as a gatekeeper for security standards and compliance., • Stay current with new technologies and evolving ways of working. What You Bring We’re looking for someone with experience in a Technical Service Desk / ITIL environment, who has a passion for delivering great service and strong problem-solving skills. Technical Skills: • Broad understanding of IT infrastructure and applications., • Strong knowledge of Microsoft technologies: Office 365, Teams, OneDrive, SharePoint, MFA., • Experience with Azure AD, Exchange, InTune., • VPN experience (ideally Fortinet)., • Experience using ITSM tools (preferably ServiceNow)., • ITIL Foundation (ideally V4)., • Telephony knowledge (RingCentral ideal)., • Bonus: SolarWinds, and familiarity with construction software such as AutoCAD or Autodesk Revit. Competencies & Behaviours: • Professional, customer-focused approach with a positive attitude., • Excellent communication—clear, concise, confident., • Strong time management and organisational skills., • Calm under pressure with a logical, analytical mindset., • A team player who collaborates well and supports colleagues., • Able to take ownership, make sound decisions, and follow through to completion., • Adaptable, resilient, and comfortable with changing priorities., • Self-starter with strong initiative. Interested? Marble Grange Group would love to hear from you. If you’re ready to join a supportive team where you can make a real impact, apply today or contact our team for more information

Librarian job opportunities in Hounslow - Inspire, Support, Organise - Join Our School Library Team. We are seeking a motivated and organised Librarian to join a superb secondary school in Hounslow. This is a fantastic opportunity to work in a vibrant educational setting where literacy, creativity and student support are at the heart of everything they do. You'll play a key role in supporting the day-to-day running of the school library, supervising students, maintaining a calm and purposeful learning space, and ensuring the smooth operation of library services. Librarian (Term-Time Only) Secondary School in Hounslow Start Date: As soon as possible Your Key Responsibilities: Librarian opportunity in Hounslow • Assist with front-desk library duties: issuing, renewing, and returning items * Support students with enquiries and promote independent research skills * Monitor student behaviour and ensure a positive library environment * Help process new resources and organise existing stock * Contribute to vibrant and engaging book displays and promotional materials * Support administrative duties within the wider school community We're looking for someone who: Librarian opportunity in Hounslow • Has excellent communication and interpersonal skills * Demonstrates strong organisational skills and attention to detail * Is confident working with young people in a secondary school setting * Has a genuine interest in literacy, learning, and student engagement * Is a positive team player with a flexible and proactive approach We Offer: Librarian opportunity in Hounslow • A values-led school committed to student development and wellbeing * Enthusiastic, respectful, and ambitious students * A supportive and collaborative working environment * Access to high-quality CPD and career development opportunities * A chance to contribute to the wider educational journey of our students We are fully committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be required to undertake an enhanced DBS check, provide satisfactory references, and comply with all relevant safeguarding policies and procedures

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits. We are now recruiting for a dynamic and passionate Guest Relations Manager to join our magnificent five-star hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the home Office website for more details. JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence. Maintaining Guest Services and Front Desk Goals * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Assists with energy conservation efforts by monitoring compliance during property tours. Supporting Projects and Policies Related to Guest Experience and Safety * Supports implementation of the customer recognition/service program, communicating and ensuring the process. * Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. * Sends copy of MOD report to all departments on a daily basis. * Ensures compliance with all policies, standards and procedures. * Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. * Understands and complies with loss prevention policies and procedures. Ensuring and Providing Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. * Serves as a leader in displaying outstanding hospitality skills. * Sets a positive example for guest relations. * Empowers employees to provide excellent customer service. * Observes service behaviors of employees and provides feedback to individuals. * Maintains high visibility in public areas during peak times. * Provides immediate assistance to guests as requested. * Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. * Records guest issues in the guest response tracking system. * Reviews comment cards and guest satisfaction results with employees. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. * Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. * Communicates any variations to the established norms to the appropriate department in a timely manner. * Participates as needed in the investigation of employee and guest accidents. * Performs Front Desk duties in high demand times. WHAT WE CAN OFFER YOU: A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self. • Competitive Salary + 31 days holiday including bank holidays * Accommodation Service Charge after successful completion of probationary period. * Private Medical via AXA * Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat * Length of service rewards and invitations to recognition events * Monthly/yearly recognition schemes * Extensive training both internally and externally * World-class career opportunities internationally within Marriott hotels tailored to your specific needs. * Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! * Professional learning and development opportunities - because a fulfilling career is so much more rewarding * Complimentary meals on duty * Complimentary dry cleaning - we do like to make an impression! * Complimentary use of Gym - because your wellbeing is a priority for us! * Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations * Pension scheme to help you save for the future. * Access to major high street discounts so you can treat your friends and family. #LI-Onsite At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT