Hotel customer service jobs in MacclesfieldCreate job alerts

Job Ref: ROB2317 Branch: Flowerpot Location: Flowerpot, Macclesfield Salary/Benefits: Career Progression, Competitive Salary, Share of Tips, On Shift 50% Food Discount, Company 25% Discount, Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 02/07/2026 Closing date: 02/08/2026 Join the Robinsons Family – Duty Manager Opportunity Would you thrive in a family-run business where your voice truly matters? Robinsons is one of the most respected names in British brewing, with a proud heritage dating back to 1838. We own a diverse collection of award-winning pubs, inns, and hotels across the North West, North Wales, Yorkshire, and Cumbria. We're looking for a Duty Manager to play a key role in the daily operations of our bar, floor, and kitchen. You'll ensure smooth service, lead by example, and inspire your team with a hands-on approach—because at Robinsons, no job is too small, especially during busy times. What We're Looking For: • A hands-on leader who isn't afraid to roll up their sleeves, • A team motivator with strong interpersonal skills, • A friendly, professional attitude, • A passion for hospitality and delivering exceptional customer experiences, • A desire to grow and develop in a management role What We Offer: • Competitive salary + tips, • 25% discount on food, drink & accommodation, • 50% off food during shifts, • Exclusive discounts at 800+ retailers through our employee reward scheme, • 28 days paid annual leave (including holiday pay), • NEST pension access, • Ongoing training & career development, • Fully funded apprenticeships for team members, • Wellbeing & mental health support programs, • Healthcare cash plan for dental, optical & medical treatments, • Job security in a family business with nearly two centuries of history, • Uniform provided This is an exciting opportunity to take the next step in your hospitality career with a company that values its people. If you're ready to make an impact, we'd love to hear from you! Apply now and become part of the Robinsons family. Situated just outside Macclesfield town centre, the 'Pot' is loved by locals and customers of all ages, a true local well known for great pub classics and a fantastic pint! The Flowerpot prides itself on its family-friendly offering and community it has an impressive solid oak bar, cosy snug areas and an all-important pool room which local teams from the community frequently enjoy. It boasts an external beer garden - or "the beach" - as it is known locally, which has ample seating and tables, providing the perfect place to relax with friends or family. When the sun comes out it is the place to be.