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Content & Social Media Marketing Manager £40,000 per annum + 10% Performance-Related Pay (PRP) Lowestoft, Suffolk (Hybrid – 3 days remote / 2 days office) Permanent, Full-Time Overview We are working with a leading care provider to recruit an experienced Content & Social Media Marketing Manager to lead and evolve their digital content and social media activity across multiple service locations. This is a performance-focused role where success is defined by measurable commercial outcomes rather than engagement metrics alone. The successful candidate will be responsible for shaping and delivering a cohesive, ROI-driven social media strategy that directly supports lead generation and occupancy growth across a multi-site operation. This role would suit an experienced agency professional or in-house digital marketer who is ready to take full ownership of strategy and execution within a single, purpose-led organisation. Key Responsibilities Strategy & Leadership Review and refine the current social media and content approach across multiple brands and locations Develop and implement a scalable, results-driven social media strategy aligned with wider business objectives Take ownership of organic social output across corporate and local-level channelsPerformance & Commercial Focus Drive measurable outcomes including enquiries, conversions, and cost efficiency Optimise campaigns based on performance data, attribution, and ROI insights Ensure all activity contributes to wider lead generation and occupancy targetsCollaboration Work closely with digital, web, and creative teams to deliver integrated campaigns Support consistent messaging across paid, organic, and website channels Contribute to campaign planning and execution across multiple service areasReporting & Analytics Use social and marketing analytics tools (e.g. Sprout Social, Hootsuite, Salesforce Marketing Cloud or similar) to track performance Produce clear, insight-led reporting at both local and corporate level Present findings and recommendations to senior stakeholdersContent & Brand Delivery Develop engaging and compliant content tailored to sensitive care environments Ensure all communications meet regulatory requirements and uphold brand standards Maintain a consistent tone of voice across all platforms About You The ideal candidate will bring: A proactive, self-starting approach with the ability to work independently Strong commercial awareness and a clear understanding of digital performance metrics (CPA, CTR, attribution, etc.) Experience in an agency or fast-paced in-house marketing environment Confidence working with data to inform strategy and demonstrate impact The ability to create empathetic, audience-appropriate content for sensitive subject areas Benefits £40,000 base salary 10% performance-related bonus Hybrid working (3 days remote, 2 days office-based in Lowestoft) Private healthcare Employee Assistance Programme Retail and lifestyle discount scheme (including Blue Light Card reimbursement) Additional holiday allowance based on length of service (up to 5 extra days) Paid DBS check Structured onboarding and training Ongoing career development opportunities Wellness and employee support initiatives How to Apply To be considered, applicants must provide: A CV A cover letter or portfolio link outlining a recent social media or content campaign, including: Strategy and execution approach Tools used for tracking performance Clear commercial outcomes (e.g. leads, conversions, ROI, CPA improvements)Applications without evidence of measurable commercial impact will not be progressed.Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy