Trabajos housing best en Reino Unido - Page 2

hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. \n Description \n About the RoleAs a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This could mean leading a small, intricate delivery with a focus on consultancy, a large programme with multiple delivery teams, or several smaller engagements. You may be the most senior line of project escalation or you might work with a delivery principal as part of a wider programme. \n You'll personify servant leadership, promoting a collaborative approach to ensure projects deliver the desired outcomes for users and customers. You'll work together with the team and stakeholders to identify and manage risks and issues. While you're an expert in agile delivery, you're also pragmatic, able to define a delivery approach and team shape that's appropriate for each specific situation, especially when working with public sector clients. \n You'll build trust with senior stakeholders, coaching clients throughout the delivery process and using your influence to continuously iterate and improve team processes. You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope, and budget. \n Beyond your project work, you'll be a leader within Made Tech. This includes contributing to the Delivery Community of Practice, managing the performance and development of other delivery managers, and supporting recruitment efforts. You'll also play a key role in growing Made Tech's impact by expanding your professional network, contributing to thought leadership, and identifying new business opportunities. \n Key Responsibilities \n Lead Delivery Managers are responsible for delivering successful outcomes by collaborating with various internal and external stakeholders. Project Level Delivery Assurance \n\n • Accountable for ensuring delivery success, including scope, budget and quality\n, • Report to Heads of Delivery on a weekly basis the status of quality and risk\n, • Manage team resourcing to balance successful client delivery, team happiness and Made Tech commercial objectives\n, • Ensure compliance and accuracy of all critical business processes (time sheeting, invoicing, forecasting, delivery assurance reporting)\n, • Ensure commercial activities (Statements of Work, purchase order numbers, supplier contracts for partners, IR35 assessments for contractors, raising staffing demands)\n\n Hiring and Careers \n\n • Support hiring activities including interviewing and outreach\n, • Management of Senior Delivery Managers including performance, progression and satisfaction\n, • Ensure regular feedback (constructive and/or appreciative) is shared with all individuals working on projects you are accountable for.\n\n Growing Made Tech’s Impact \n\n • Support bids, using your knowledge and experience to review and contribute to bids\n, • Ensure your clients are motivated to bring repeat business and recommend our services to others\n, • Identify opportunities for Made Tech to deliver value for the client beyond the current project\n, • Build relationships with stakeholders within your project, and engage with other experts in the organisation for example at the client Community of Practice\n, • Promote Made Tech and develop your personal reputation in the industry by producing thought leadership content, expanding your personal network and attending events\n\n Community and Thought Leadership \n\n • Share successes and failures with the Delivery Community to support the evolution of ways of working, techniques, and technologies across Made Tech\n, • Contribute to a set of centralised resources and templates for potential reuse\n, • Contribute to developing a thriving community of practice and shared identity\n\n \n Skills, Knowledge & Expertise \n \n\n • Commercial Awareness: You can articulate project commercial fundamentals (SOWs, Purchase Orders, Gross Profit Margin, forecasting) and display accountability for managing these activities. You can demonstrate that a team is on track to meet the deliverables in a Statement of Work, and you can show how you're managing budget and burn down.\n, • Performance Management: You can quickly and effectively address performance issues, highlighting them to the Head of Delivery and supporting high performers towards successful promotions. You can manage both direct and indirect reports and maintain compliance with all expectations of line management.\n, • Risk and Quality Management: You can plan and implement risk management activities including identification, assessment, mitigation, and reporting to key stakeholders. You can ensure delivery teams have appropriate practices in place to define and meet required quality standards.\n, • Coaching and Consultancy: You can coach teams to successfully deliver projects and articulate the benefits of a wide variety of delivery approaches, including Kanban, Scrum, Scaled Agile, Waterfall, XP, and Design Sprints. You can describe the fundamentals of best practices in other capabilities like Security, DevOps, User Centred Design, and Data Ethics. You can also explain the GDS service standard and advocate for it with clients. You'll have experience designing and running workshops with clients, including gathering post-workshop feedback.\n, • Trust Building: You can build and maintain trust with your seniors, peers, juniors, and client stakeholders, with feedback to demonstrate this.\n, • Continuous Improvement: You respond positively to feedback and take corrective action to demonstrate continuous improvement.\n\n At this point, we hope you're feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if you’d like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. \n Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email talent@madetech.com. \n We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. \n When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We’ve put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. \n Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you’d like to speak to someone from one of these groups about their experience as an employee, please let one of the Made Tech Talent Team know.The groups are: \n\n • antiracist-activists\n, • disability\n, • lgbtqiaplus-allies-and-activists\n, • neurodiversity\n, • parents-carers\n, • Womxn-in-tech\n\n \n Job Benefits \n We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.Here are some of our most popular benefits listed below: \n 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice \n About Made Tech \n Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. \n Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We’re helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we’re making it more accessible, such as children needing mental health support. \n All this great experience is enabling us to support new areas, like energy. We’re helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. \n We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.

hackajob is collaborating with Made Tech to connect them with exceptional professionals for this role. \n Description \n \n Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. \n About the role \n As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically this role will be within Public Safety & Defence, with a strong focus on Home Office. You’ll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. \n \n You will report to an Industry Director and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we’re making strong progress towards our strategic growth goals in your accounts. \n \n You’ll develop a razor sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech’s value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. \n \n You will be expected to identify specific sales opportunities within your accounts and to proactively take new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You’ll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi-million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M. \n \n You’ll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You’ll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your (see below) and be a trusted advisor to your clients. \n \n Working in conjunction with Finance, you’ll manage account profitability and take the lead on the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines. \n \n Key Responsibilities \n \n There are six core role competencies for this role: \n 1. Expert in your Client's Business \n\n • Understand your client's strategy, goals, and challenges through continual research.\n, • Understand and learn how the public sector works\n, • Be an expert in GDS ways of working \n, • Regularly meet stakeholders, be a visible presence\n, • Understand the client organisation and who the decision makers are\n, • Attend governance meetings and showcases\n, • Understand our competitors, their profile with the client and their relationships\n, • Build relationships with commercial and portfolio holders to understand their pipeline\n\n 1. Expert in Made Tech Capabilities & Services \n\n • Understand our USPs and how they differ to competitors\n, • Understand how we work and deliver\n, • Understand what good delivery looks like\n, • Understand Made Tech’s missions and values\n, • Understand Made Tech’s capabilities and how to apply them to clients\n, • Build relationships with capabilities and our delivery teams\n, • Have read Made Tech’s books\n, • Can talk about 5-8 relevant case studies as though you were on the project\n, • Stay current with relevant Made Tech projects, proposals and marketing\n, • Share supporting content with each other\n\n 1. Trusted Advisor \n\n • Have empathy with clients, be client first.\n, • Consult to the root cause of the problem. \n, • Be a problem solver.\n, • Strive to learn. Show and develop your level of understanding.\n, • Be a great listener, be transparent, be human, build personal relationships and trust\n, • Be available, responsive and act fast.\n, • Understand reasons, constraints, challenges and impact\n, • Establish facts and summarise (understanding, actions)\n\n 1. Leading Account Teams \n\n • Develop an Account Strategy that brings value to the client, our team and our business. \n, • Meet regularly to review and set goals.\n, • Set clear roles and responsibilities.\n, • Motivate the Account Team. Build and grow relationships. Listen and act on issues.\n, • Motivate and support the entire team to support growth that brings value both to clients and to Made Tech.\n, • Capture and share intel. Motivate and support delivery teams to report back opportunities.\n, • Be the CEO of the account: \n \n, • Outward Facing\n, • Understanding of the Market\n, • Understanding of the Competition\n, • Building and Motivating a Senior Team\n, • Creating a clear strategic plan\n, • Driving execution against the plan\n \n, • Coach account team members. \n, • Ensure account management and client service is delivered to the highest of standards.\n\n 1. Outreach and Networking \n\n • Use, and continually experiment with, a variety of channels (eg: client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn)\n, • Build relationships with a variety of stakeholders\n, • Prioritise relationships with key decision makers and senior stakeholders right up to C-level.\n, • Consistently commit time to outreach to generate new stakeholder meetings.\n, • Be credible. Bring value. Be equal business partners.\n, • Bring clients together.\n\n 1. Sales Leadership \n\n • Commercial, finance, P&L understanding and the key elements of what makes work more and less profitable for us\n, • Own revenue goals and have a clear plan to achieve them. \n, • Managing account teams to maximise margin and profitability over time\n, • Optimising rates and margin to increase our chances of winning and delivering profit goals\n, • Negotiate favourable contracts and working arrangements that reduce business risk and cost.\n, • Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value add\n, • Strong contractual and commercial client management\n, • Create proactive, win-win opportunities by leveraging the team around you.\n, • Understand industry data, contract expiries, track and attend pre-market engagement.\n, • Balance investment in short and longer term opportunities.\n, • Understand what is required to win an opportunity. Create a plan and execute on it (win strategy).\n, • Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities.\n, • Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence.\n\n \n Skills, Knowledge & Expertise \n \n You will have: \n\n • A strong track record in developing growth in your strategic accounts, up-selling and cross-selling new services and building strong, long-lasting value-based relationships with stakeholders.\n, • Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors.\n, • Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business\n, • A strong track record in winning multiple multi-million-pound contracts and delivering against quarterly and annual targets.\n, • An appreciation and knowledge of technology delivery, agile methodologies, etc.\n, • Broad technology experience and a sound awareness of technology and public sector trends and policies \n, • Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients.\n, • Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level.\n, • Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders.\n, • Home Office experience and existing relevant networks would be beneficial, but not essential to the role.\n\n \n At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our \n talent team \n if you’d like an informal chat about the role and your suitability before applying. \n \n Job Benefits \n Support in applying \n If you need this job description in another format, or other support in applying, please email talent@madetech.com. \n \n We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. \n When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We’ve put together \n this blog \n as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. \n Life at Made Tech \n We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from \n our blog, where we talk about mental health, communities of practice and neurodiversity \n (as well as our client work and best practice). \n \n Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. \n Benefits \n We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. \n \n Here are some of our most popular benefits listed below: \n 30 days Holiday \n • we offer 30 days of paid annual leave plus bank holidays \n Flexible Working Hours \n • we are flexible with what hours you work \n Flexible Parental Leave \n • we offer flexible parental leave options \n \n Remote Working \n • we offer part time remote working for all our staff \n \n Paid counselling \n • we offer paid counselling as well as financial and legal advice \n \n About Made Tech \n Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. \n \n Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We’re helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we’re making it more accessible, such as children needing mental health support. \n \n All this great experience is enabling us to support new areas, like energy. We’re helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. \n \n We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago.

Join Gilmartins as a Elite Operative Earn £50,000 BasicWe Are Building the Best Trade Team in Social Housing RepairsGilmartins is expanding and we are looking for the very best operatives in the industry to join us as Elite Operatives .This is not just another trade role.This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership.We are recruiting experienced, high-performing operatives across Barnet, Camden, Wembley, Westminster, Harrow, Ealing, Hounslow, Hammersmith (must be willing to work in all areas) in the following trade:Plumber multi trade, that has basic carpentry skills, electrics (like-for-like), patch plastering and tiling.We are offering:£50,000 basic salaryPermanent, full-time employment, monthly payCompany van & fuel card for business use only (no personal use permitted)PDA & branded uniformLong-term job security with stable, local workstreamsCareer progression opportunitiesWhat Makes a Gilmartins Elite Operative Different?We are looking for operatives who:Take pride in delivering high-quality workDeliver excellent customer serviceComplete jobs right first timeWork professionally and safely at all timesCommunicate effectively with tenants and office teamsSupport and mentor other operativesMaintain excellent attendance and timekeepingRespect company vehicles, materials, and equipmentRepresent the business professionally every dayThis Role Is NOT for EveryoneThe Elite Operative role comes with high standards, accountability, and responsibility.Successful applicants will be expected to:Consistently achieve strong KPI performanceMaintain excellent quality inspection scoresDemonstrate outstanding reliability and timekeepingKeep van stock organised and controlledMaintain a clean and professional vehicleFollow all health & safety and asbestos proceduresUse technology and PDAs correctlyWork independently with minimal supervisionTake ownership of jobs from start to finishExperience RequiredApplicants must have:Proven experience within social housing reactive maintenanceRelevant trade qualifications where applicableFull manual driving licence no automatic vans availableStrong communication skillsExperience working in occupied propertiesAbility to work under pressure and manage workloads effectivelyWhy Join Gilmartins?At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business and we reward the best accordingly.We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance.If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you.Apply TodayPositions are limited and we are looking to hire immediately for the right candidates.Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded.TPBN1_UKTJ

Damp & Mould SupervisorSocial HousingKingstonS£45,000 per annum + a van & fuel cardJob Description: As the Social Housing damp & mould Supervisor, you will play a crucial role in ensuring the upkeep, safety, and functionality of our social housing properties. You will lead a team of maintenance technicians and oversee all repairs and maintenance tasks particularly damp and mould, ensuring that our tenants receive the best possible service and live in well-maintained properties.Key Responsibilities:Supervise a team of maintenance technicians, providing guidance, training, and performance evaluations.Prioritize and schedule repair and maintenance tasks based on urgency and tenant needs.Inspect properties regularly to identify maintenance and repair requirements.Coordinate and manage contractors for larger repair projects.Ensure compliance with health and safety regulations.Maintain accurate records of maintenance and repair work, as well as associated costs.Collaborate with property management to address tenant concerns and resolve maintenance issues promptly.Monitor and manage the maintenance budget effectively.Qualifications:Diploma or equivalent; relevant technical certifications or trade qualifications preferred.Proven experience in maintenance and repairs within a social housing or property management environment.Strong leadership and team management skills.Excellent problem-solving and decision-making abilities.Knowledge of health and safety regulations and maintenance best practices.Good communication and interpersonal skills.Ability to work effectively under pressure and meet deadlines.Additional Information:Competitive salary and benefits package.Opportunities for professional development and advancement.A commitment to a diverse and inclusive workplace.If you are a dedicated and experienced maintenance professional who is passionate about ensuring the well-being of social housing tenants, we encourage you to apply for this Social Housing Damp and Mould Supervisor position.Supervising experience: 2 years (required)social housing: 2 years (required)Driving Licence (required)If you are interested please give Grace a call on 07876 444 076TPBN1_UKTJ

Join Gilmartins as a Elite Operative Earn £50,000 BasicWe Are Building the Best Trade Team in Social Housing RepairsGilmartins is expanding and we are looking for the very best operatives in the industry to join us as Elite Operatives .This is not just another trade role.This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership.We are recruiting experienced, high-performing operatives across Bexley, Bromley, Croydon, Greenwich, Lambeth, Lewisham, Southwark and Sutton must be willing to work in all areas) in the following trade:Domestic Electrician qualified to the following:-2365 Level 3 Diploma in Electrical Installation (or equivalent qualification) andBS7671:2018 Wiring Regulations for 18th Edition2391 Testing and InspectionWe are offering:£50,000 basic salaryPermanent, full-time employment, monthly payCompany van & fuel card for business use only (no personal use permitted)PDA & branded uniformLong-term job security with stable, local workstreamsCareer progression opportunitiesWhat Makes a Gilmartins Elite Operative Different?We are looking for operatives who:Take pride in delivering high-quality workDeliver excellent customer serviceComplete jobs right first timeWork professionally and safely at all timesCommunicate effectively with tenants and office teamsSupport and mentor other operativesMaintain excellent attendance and timekeepingRespect company vehicles, materials, and equipmentRepresent the business professionally every dayThis Role Is NOT for EveryoneThe Elite Operative role comes with high standards, accountability, and responsibility.Successful applicants will be expected to:Consistently achieve strong KPI performanceMaintain excellent quality inspection scoresDemonstrate outstanding reliability and timekeepingKeep van stock organised and controlledMaintain a clean and professional vehicleFollow all health & safety and asbestos proceduresUse technology and PDAs correctlyWork independently with minimal supervisionTake ownership of jobs from start to finishExperience RequiredApplicants must have:Proven experience within social housing reactive maintenanceRelevant trade qualifications where applicableFull manual driving licence no automatic vans availableStrong communication skillsExperience working in occupied propertiesAbility to work under pressure and manage workloads effectivelyWhy Join Gilmartins?At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business and we reward the best accordingly.We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance.If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you.Apply TodayPositions are limited and we are looking to hire immediately for the right candidates.Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded.TPBN1_UKTJ

Join Gilmartins as a Elite Operative Earn £50,000 BasicWe Are Building the Best Trade Team in Social Housing RepairsGilmartins is expanding and we are looking for the very best operatives in the industry to join us as Elite Operatives .This is not just another trade role.This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership.We are recruiting experienced, high-performing operatives across North West London in the following trade:Floor Layers - who are able to do (vinyl) flat lay, cap& cove, patch repairs ideally with Carpentry skills.We are offering:£50,000 basic salaryPermanent, full-time employment, monthly payCompany van & fuel card for business use only (no personal use permitted)PDA & branded uniformLong-term job security with stable, local workstreamsCareer progression opportunitiesWhat Makes a Gilmartins Elite Operative Different?We are looking for operatives who:Take pride in delivering high-quality workDeliver excellent customer serviceComplete jobs right first timeWork professionally and safely at all timesCommunicate effectively with tenants and office teamsSupport and mentor other operativesMaintain excellent attendance and timekeepingRespect company vehicles, materials, and equipmentRepresent the business professionally every dayThis Role Is NOT for EveryoneThe Elite Operative role comes with high standards, accountability, and responsibility.Successful applicants will be expected to:Consistently achieve strong KPI performanceMaintain excellent quality inspection scoresDemonstrate outstanding reliability and timekeepingKeep van stock organised and controlledMaintain a clean and professional vehicleFollow all health & safety and asbestos proceduresUse technology and PDAs correctlyWork independently with minimal supervisionTake ownership of jobs from start to finishExperience RequiredApplicants must have:Proven experience within social housing reactive maintenanceRelevant trade qualifications where applicableFull manual driving licence no automatic vans availableStrong communication skillsExperience working in occupied propertiesAbility to work under pressure and manage workloads effectivelyWhy Join Gilmartins?At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business and we reward the best accordingly.We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance.If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you.Apply TodayPositions are limited and we are looking to hire immediately for the right candidates.Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded.TPBN1_UKTJ

Permanent Full Time (40 hours per week)We're now looking for a Quantity Surveyor to join our Westminster Planned team and support the successful delivery of planned maintenance, responsive repairs, refurbishment and asset management projects.We're looking for a commercially astute Quantity Surveyor to join our high-performing Westminster Planned team.About the RoleAs Quantity Surveyor, you'll take responsibility for the day-to-day commercial control, reporting and management of one or more contracts, ensuring strong financial performance, effective risk management and commercial compliance throughout the project lifecycle.Working closely with operational teams, procurement and clients, you'll play a critical role in maximising contract profitability, managing commercial risks and driving successful project outcomes, whilst providing effective line management and development support to a member of the commercial team.As Quantity Surveyor, you will be responsible for managing the commercial performance of contracts from award through to final account, ensuring projects are delivered profitably and in line with contractual requirements. This includes producing and maintaining CVRs, forecasts, cash flow forecasts and commercial reports, while managing applications, valuations, invoicing and cash collection activities.You will oversee subcontractor accounts, payments and contractual compliance, ensuring all commercial obligations are fulfilled and risks are effectively managed. A key part of the role will involve identifying and mitigating commercial risks to protect profitability and safeguard the business's reputation.Youll manage variations, extensions of time, loss and expense claims, and final accounts, while supporting procurement activities to secure best value and maximise buying gains. You will also ensure robust contract administration and compliance with commercial management processes across your projects.About YouWe're looking for a qualified Quantity Surveyor with an NVQ Level 6 in Quantity Surveying and proven experience within the social housing sector, particularly across repairs and maintenance (R&M) contracts.You'll have a strong track record of managing CVRs, forecasts and final accounts, with the commercial awareness to drive value, control costs and support successful contract delivery.Experience working on planned works programmes is highly desirable, and knowledge of fire risk assessment (FRA) works and kitchen and bathroom (K&B) refurbishment projects would be advantageous.Above all, you'll be a commercially focused professional who can confidently manage multiple priorities, build effective stakeholder relationships and contribute to the continued success of our commercial team.Due to nature of the role, you must hold a valid UK driving licence.BenefitsCompany Car / AllowanceProfit Share Discretionary Annual Bonus Scheme26 Days Holiday plus Bank HolidaysEnhanced Pension PlanPrivate Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)Life Assurance & Accident CoverShare SaveEnhanced Maternity & Paternity PayWork Perks Discounts & VouchersBuy & Sell Holiday SchemesFlexible Working & Flexible Bank HolidaysCycle to WorkVolunteering (2 days paid)Learning & Development OpportunitiesExtensive Wellbeing Support, including EAPLoyalty & Values AwardsFunded Professional SubscriptionAbout UsMorgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.MSPS are proud to support the resettlement of armed forces personnel.Please refer to full job description upon completing your application.TPBN1_UKTJ

The Opportunity:Our client is seeking an experienced Property Surveyor to play a key role in maintaining and improving residential housing stock. This is an excellent opportunity for a technically strong surveyor who enjoys leading a team while remaining hands-on with complex surveying and property maintenance challenges.You will manage a small team of surveyors (5), providing expert guidance on challenging repairs, structural issues, damp and mould cases, insurance-related works, and major defects. Working closely with internal stakeholders, contractors, and residents, you will help ensure homes remain safe, compliant, and maintained to the highest standards.Key Responsibilities:Lead and manage a team of surveyors, providing technical support and professional guidance.Diagnose and resolve complex building defects, repairs, and maintenance issues.Oversee investigations into damp and mould cases, structural concerns, insurance works, and specialist repairs.Apply building pathology knowledge and HHSRS principles to identify and categorise Category 1 and Category 2 hazards.Ensure health and safety compliance, training records, and property management systems are maintained and updated.Provide post-inspection support and technical advice to colleagues, ensuring consistency and quality across property services.Support the delivery of planned maintenance and improvement works.Review and assess resident home improvement requests, protecting the long-term condition of housing assets.Collaborate with internal departments to improve service delivery and enhance the resident experience.Contribute to continuous improvement initiatives across the Property Directorate.Requirements:Proven experience managing or mentoring surveyors within a housing, property, or maintenance environment.Strong technical knowledge of residential construction, building defects, and property maintenance.Demonstrable experience diagnosing and resolving damp and mould issues.Thorough understanding of the Housing Health and Safety Rating System (HHSRS).Knowledge of the NHF Schedule of Rates.Excellent communication skills with the ability to explain technical matters clearly to residents and stakeholders.Strong organisational skills and the ability to manage competing priorities effectively.A proactive, solutions-focused approach with a commitment to delivering quality outcomes and value for money.Valid DBS - Proof neededWhat's on Offer:Competitive salary - Negotiable DOEOpportunity to lead a dedicated team while retaining a hands-on surveying role.Meaningful work that directly impacts residents and communities.Collaborative and supportive working environment.Chance to contribute to service improvements and best practice across a large residential portfolio.If you're an experienced Property Surveyor looking to take the next step in your career while continuing to utilise your technical expertise, we'd love to hear from you.Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.TPBN1_UKTJ

Contributes to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.Key Role ResponsibilitiesWorks as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.Monitors and maintains the electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.Promotes customer satisfaction by providing regular updates to residents via Onsesite regarding ongoing or delayed maintenance issues.Administers all property maintenance & records in accordance with Greystar policies & proceduresMaintains a focus on delivering services within agreed budgetary & resource parametersMaintains adequate levels of spares, stock and supplies, ensuring effective forward planningDiagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organises and oversees repairs to completion if referred to contractors.Understands and responds to health and safety matters in an appropriate & timely mannerReports any incidents or accidents to the Community Manager using the correct system and documentationMoves furniture and heavy items around site as requiredEnsures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.Coordinates and accompanies external Contractors/Suppliers executing minor works on siteLiaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place.Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS & Permits to Work.Highlights and assists with the management of any community works.Assists the Community Manager in key management ensuring high levels of security at all times.Ensures annual checks are carried out for their statutory insurance and qualifications.Manages and maintains all statutory testing records, utilising other team members where appropriateCarries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuationsEnsures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as requiredPractices proper safety techniques in accordance with Company and safe systems of work guidelinesIs available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.Reviews site risk assessments as required with Community Manager.Seeks to maximise efficiency of utilities.About YouA reasonable level of general education educated to O Level / GCSE level or equivalent with demonstrable written and numerical skills.Awareness of H&S requirements on siteContinually strives to improve knowledge, skills and abilities to produce the best resultsA recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential.Experience & SkillsExperience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenterExperience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage.Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems.Fluent English verbal and written communication skillsHelpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residentsGood team player with strong relationship building and influencing skillsPositive approach and ability to work on own initiativeAbility to determine cost effective solutions to repairsContractor & Supplier Supervision skills are desirableExcellent organisation skills with the ability to multi task and prioritiseFlexible approach to work and adaptable to thrive in a changing environment.What We OfferWe include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.About GreystarGreystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site.TPBN1_UKTJ

Resident Engagement Lead needed in Harrow \n This is a temporary role and the rate is £24.81ph PAYE \n The reference number is: 013693 \n The successful candidate will lead on the development, delivery and evaluation of innovative opportunities for residents to engage with the council as their landlord, ensuring meaningful information sharing, feedback, consultation and involvement in decision-making. The role will oversee the Resident Engagement Strategy in collaboration with residents and key stakeholders, ensuring compliance with relevant legislation, regulation and best practice, including guidance from the Regulator of Social Housing, the Housing Ombudsman Service and TPAS. It will also promote continuous learning, service improvement and a positive culture of resident engagement across all Housing services. \n The client takes a resident-first, person-centred approach to housing, placing residents at the heart of everything they do. They are committed to delivering high-quality, responsive services that adapt to individual needs and circumstances, ensuring every resident feels valued, supported, and heard. \n If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. \n Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. \n All our roles may be subject to pre-employment checks including references so please be prepared. \n You can also follow us at Twitter/Facebook/LinkedIn or via our website

Housing Adviser Main Purpose of Job To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. \n Housing Adviser To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individuals needs and circumstances. \n Housing Adviser To manage a complex and demanding case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. \n Housing Adviser To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. \n To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible, and inform clients of their assessment outcome. \n Key Areas of Responsibility To provide a front of house service for customers seeking housing advice and assistance, ensuring that both priority and non priority customers are directed to the appropriate part of the service. \n Provide an advice and mediation service for households who live with families of friends and have been asked to leave, conducting home visits if required in order to help them to remain in their current accommodation and to avoid them having to move into temporary accommodation \n To provide advice and support to tenants affected by welfare reform. \n The post holder will actively engage private tenants and other residents affected by benefit changes and prevent homelessness by negotiating with landlords, increasing incomes, helping tenants to move to more affordable accommodation or supporting them into work and engaging with other support services. \n To respond effectively to prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers, including people who are challenging and demanding To assess the housing-related support needs of single people and arrange access to appropriate housing related support services (Pathways services) via agreed referral procedures. \n To assist customers living in supported housing to move to suitable and appropriate accommodation when they are ready to move into general needs accommodation. \n To assess clients under Part VII of the Housing Act 1996 and recommend outcome for approval by the Homeless Assessment Manager

Qualified Social Worker, CIN & CP Team, Hillingdon Council Pay rate to £39 per hour Vitalis are recruiting for experienced Social Worker to work in a CIN & CP Team in Hillingdon Council. Don’t forget, if this role isn’t the perfect fit, we’re confident we can find one that is. We recruit across a wide range of public sector specialisms, including:\n\n • Independent Reviewing Officer (IRO)\n, • Best Interest Assessor (BIA)\n, • Multi-Agency Safeguarding Hub (MASH)\n, • Looked After Children (LAC)\n, • Children’s Social Work\n, • Adult Social Work\n, • Service Manager\n, • Head of Service\n, • Team Manager\n, • Assistant Team Manager\n, • A wide range of housing roles\n, • Careers in SEND in local authorities\n Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities! Contact me on or for more information.

Housing Complaints Manager Experience of managing within a complex / high volume complaints handling environment or equivalent. \n \n Housing Complaints Manager In-depth understanding of complaints management frameworks and best practices. \n \n Housing Complaints Manager Experience of managing improvement projects, working to time, budget and quality in a large organisation. \n \n Housing Complaints Manager Experience of working within housing services. \n \n Housing Complaints Manager Experience of interpreting and applying complex legislation and or regulations to particular situations and the ability to engage in debate about these issues. \n \n A good understanding of the Housing Ombudsman?s Complaint Handling Code. \n \n Familiarity with relevant regulatory requirements and the ability to maintain \n Build and sustain effective relationships with all internal and external stakeholders. Work in partnership with internal and external contacts to develop and maintain joint working and promote the Council position. Co-ordinate partnership working activities and internal / external working groups. Influence their decisions. Procedural Context Manage highly complex / high risk issues within a framework of policy and regulatory guidelines. Objectives and targets are developed and agreed in line with service plan. High level of discretion and use of initiative in deciding what course of action to take. Exercise expert judgement in assessing complex stakeholder requirements, potential risk and managing quality assurance of service. Significant expert knowledge and significant experience is required to resolve highly complex issues and proactively anticipate and mitigate problems. Design and develop innovative solutions which enhance the quality and efficiency of services and reputation of the council. Occasionally the post will be expected to work from other locations Key Facts and Figures Enable others to understand changes and developments in relevant area and learn new processes / procedures. Responsible for ensuring contractors / providers deliver to agreed standards. May manage project teams of both internal staff and external contractors / consultants \n \n Strong analytical skills to identify trends, conduct root cause analysis and drive continuous improvement initiatives. \n \n Experience of report writing and communications for a variety of audiences, demonstrating numeracy and literacy, and applying expert knowledge. \n \n Experience of presenting complex statistical data to a range of stakeholders in an accessible and actionable format, strong mathematical and analytical skills. \n \n Able to act as an ambassador for the Council demonstrating professionalism and setting an example by displaying an active commitment to a culture that embraces excellent customer service. \n \n Proven experience of budget planning and management \n Lead and develop an exceptional complaints and enquiries service, prioritising customer experience and ensuring compliance with the Housing Ombudsman?s Code. \n Design and implement a continuous service improvement framework, using all sources of resident insight data and sector good practice to deliver a programme of insight driven improvements, ensuring operational services are compliant with regulatory requirements. Implement mechanisms to identify systemic issues and emerging trends, identifying root causes of issues and working with service leaders to apply learning and implementing service improvements, improving the service from the customer perspective. \n Building a strong culture of ?resident first?, ensuring that residents are supported when making complaints and positive resolutions are reached. \n Plan and ensure service delivery within a complex / diverse service area. Control operational activities within the service area and ensure professional standards are delivered. \n Manage responses to complex professional or politically sensitive issues within the area of responsibility. \n Manage key relationships with delivery partners /providers /suppliers to commission / manage / evaluate / enhance appropriate service delivery / capacity within area of responsibility. \n Develops service plans to meet strategic business goals. Ensure compliance with all internal and external standards. \n Knowledge, Skills and Experience \n \n Experience of managing within a complex / high volume complaints handling environment or equivalent. \n \n In-depth understanding of complaints management frameworks and best practices. \n \n Experience of managing improvement projects, working to time, budget and quality in a large organisation. \n \n Experience of working within housing services. \n \n Experience of interpreting and applying complex legislation and or regulations to particular situations and the ability to engage in debate about these issues. \n \n A good understanding of the Housing Ombudsman?s Complaint Handling Code. \n \n Familiarity with relevant regulatory requirements and the ability to maintain

Job Title: Electrician Contract Type: PermanentSalary: £42,000 - £45,000 per annumWorking Hours: 40 Hours per weekWorking Pattern: Monday-FridayLocation: Camden, LondonIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as an ElectricianYou will carry out a range of electrical work to our clients housing stock to ensure that electrical Installations which are worked on are safe for continued use to safeguard the service users, members of the public, clients personnel and Mears employees from any potential danger associated with electricity. About youWe are looking for someone with • An electrical core qualification such as : C&G 2360 Parts 1&2 or equivalent, or holds a NVQ Level 3 qualification. Consideration will be given to anyone that holds C&G 2330 or C&G 2357 depending upon the experience of the potential electrician in Domestic/Commercial/Industrial type work depending on the job role. However they must be willing to take steps to complete the NVQ level 3 qualification • In addition: C&G 2392 – Fundamental Certification, Inspection and Testing or C&G 2394 –Initial Verification and Certification of Electrical Installations. C&G 2382-10/12 or 2382-20 or th Edition of the Wiring Regulations) C&G 2382 – 18 (18th Edition of the Wiring Regulations) • In addition if the role involves carrying out Periodic Inspections C&G2391 or C&G 2395 – Periodic Inspection, Testing and Certification of Electrical Installations (or to have shown competence in the area of Inspection & Testing electrical installations, in accordance with Guidance Note 3 of the IET and have a good knowledge of a variety of electrical installation work. Or an equivalent qualification for any of the aboveWhy Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy:• Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.Role profile • Ensure that ALL electrical work is carried in accordance with The Electricity @ Work Regulations 1989 and in line with the requirements of BS 7671 (as amended) and Mears Electrical Procedures and Policies. • Carry out repair work as per works orders and in accordance with standard operating procedures to ensure commercial requirements for the number of visits, quality and workmanship, service user satisfaction and costs are met. • Carry out Inspection and Testing on ALL electrical work, ensuring all results are accurate and complete and to maintain all paperwork and electronic data records relevant to the work carried out and to ensure completion of the job is confirmed and a comprehensive and accurate history is available for audit purposes, which includes quality, H&S issues and for invoicing purposes • Seek authorisation from relevant office based approver before proceeding if work required differs from works order, and document in full any additional works carried out to ensure correct invoicing can be applied. • Utilise existing stock or collect materials as and when required to meet works orders, in accordance with standard operating procedures for purchasing and van stock control compliance • Attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills & progression are maintained. This includes but is not limited to training, re-training, toolbox talks, 1:1’s, probation reviews etc. • Adopt a professional manner when communicating with service users and/or client/external contacts to build and maintain a positive view of Mears Group. This includes but is not limited to appearance, company ID, communication. • Highlight any safeguarding concerns to the relevant customer and • Community officer within branch as early as possible to ensure they liaise with the client in accordance with the safeguarding policy. • Use and maintain company vehicle/van in accordance with company vehicle & insurance policies in order to ensure safety, compliance, accurate and timely reporting of damage, cleanliness & condition (inside and out). This includes but is not limited to daily photographic recording of condition. • Participate in call out cover if and when required to ensure contract compliance & service user satisfaction for emergency repairs • Undertake Inspection and Testing and to ensure that all Certificates and/or Reports are given to immediate Supervisor in a timely manner for checking,...

Housing Needs Team Manager needed in North London Paying £205.63 per day ref OR106334 \n Full time hours on a temporary basis Key Responsibilities\n\n • Lead and manage a Housing Needs team, ensuring excellent customer service and high-quality case management.\n, • Oversee homelessness prevention, relief and assessment activity in line with current housing legislation and best practice.\n, • Monitor team performance, ensuring targets, service standards and statutory responsibilities are met.\n, • Manage complex housing cases, complaints and escalations.\n, • Work collaboratively with external partners, landlords, support providers and voluntary organisations to achieve positive outcomes for customers.\n, • Support the delivery of services relating to the Renters Rights Act and associated enforcement responsibilities.\n, • Develop team capability through coaching, supervision and performance management.\n, • Contribute to the ongoing development and improvement of housing services.\n\n If you are interested in the role, please email your CV to quoting the reference number. \n Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. \n All our roles may be subject to pre-employment checks including references so please be prepared

Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.Shift: 4 out of 7 days (32 hours weekly)Role Type: 6 months FTCKey Role ResponsibilitiesWork as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.Cleans the reception, offices, common spaces and restrooms.Checks on a daily basis all amenity areas and cleans where required.Carries out a full litter pick daily to all external areas in the community.Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.Ad hoc requests to address Resident concerns or queriesMaintains an appropriate inventory of cleaning supplies, and informs the appropriate supervisor when a re-order is necessary.Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.About YouAbility to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manualsKnowledge and understanding of UK health and safety requirementsKnowledgeable and skilled in the safe use and maintenance of cleaning fluids and toolsExperience & SkillsPrevious experience of maintaining cleanliness within a customer occupied environment.Demonstrated ability to solve problems in a variety of practical situations and follow standardised procedures.Ability to work autonomously, using initiative when required.Strong attention to detailFlexible approach to work and adaptable to thrive in a changing environmentProficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.What We OfferWe include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.About GreystarGreystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers siteTPBN1_UKTJ

Specialist Independent Sexual Violence Advocate (ISVA) - The Gateway\n Location: London / HybridSalary: £15.50 PLUS HOLIDAY PAY Hours: 35 hours per weekContract: Full-time, 3 MONTHS TEMPORARY \n Morgan Hunt is proud to be partnering with a specialist charity to recruit a Specialist Independent Sexual Violence Advocate (ISVA) for their innovative Gateway service, supporting autistic adults and adults with learning disabilities who have experienced sexual violence. \n This is an opportunity to join a highly respected organisation dedicated to reducing the impact of trauma through specialist, psychotherapeutically informed services. The successful candidate will play a vital role in empowering survivors, ensuring they have access to the information, advocacy and practical support they need throughout their recovery journey. The Role\n As a Specialist ISVA, you will manage a caseload of autistic adults and adults with learning disabilities who have experienced any form of sexual abuse. You will provide trauma-informed, person-centred advocacy and emotional support, helping survivors make informed choices whether or not they choose to engage with the criminal justice system. \n Working across London in partnership with statutory and voluntary sector agencies, you will ensure survivors can access the services and support they need while promoting their rights and helping them navigate complex systems. Key Responsibilities\n\n • \n Manage a caseload of survivors, providing tailored advocacy, emotional and practical support. \n • \n Develop individual support plans and risk assessments. \n • \n Support clients to access health, housing, therapeutic, legal, safeguarding and specialist support services. \n • \n Provide impartial information about reporting options and criminal justice processes. \n • \n Support survivors throughout police investigations, court proceedings and post-trial where appropriate. \n • \n Act as a Single Point of Contact (SPOC) where requested. \n • \n Advocate for survivors' rights under the Victims' Code and Witness Charter. \n • \n Maintain accurate, confidential case records and contribute to monitoring and reporting requirements. \n • \n Build and maintain effective partnerships with police, health services, social care and specialist organisations. \n • \n Deliver awareness-raising sessions and contribute to the development of best practice across the sector. \nAbout You\n We are looking for candidates who have: \n\n • \n Experience supporting adults affected by sexual violence, abuse, trauma or other forms of violence against women and girls (VAWG). \n • \n Experience working with autistic adults, adults with learning disabilities, or individuals with complex needs. \n • \n A strong understanding of trauma-informed practice and safeguarding. \n • \n Excellent communication, advocacy and relationship-building skills. \n • \n The ability to manage a varied caseload while maintaining high-quality records. \n • \n Knowledge of the criminal justice process and the role of an ISVA (desirable). \n • \n The ability to work independently while contributing positively to a multidisciplinary team. \n\n An accredited ISVA qualification is desirable, although applications from candidates with relevant advocacy or safeguarding experience who are willing to undertake training are encouraged. What's on Offer\n\n • \n £15.50 PER HOUR PLUS HOLIDAY PAY \n • \n Hybrid working \n • \n 35-hour working week \n • \n Ongoing professional development and specialist training \n • \n Clinical supervision and regular support \n • \n The opportunity to make a meaningful difference to the lives of survivors \nApply Now\n Morgan Hunt is proud to partner with organisations that create positive social impact. If you are passionate about supporting survivors and want to be part of a specialist service making a genuine difference, we'd love to hear from you. \n For more information or to apply, please contact Morgan Hunt today. \n Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Essential skills experreince: \n \n Ability to undertake assessments and investigations of homeless applications under Part VII of the Housing Act 1996, including accepting any HRA duties that may be owed and making s193 main duty decisions upon their expiry. \n Experience in assisting those who are rough sleeping and to be able to provide innovative and tailored options to relieve homelessness. \n Experience in working closely with outreach teams and partner organisations to identify rough sleepers in need of a housing needs assessments in a variety of locations such as day centres, supported housing schemes or short-term emergency hotel accommodation. \n Job Purpose \n \n The postholder will work closely with the Supported Housing Commissioning Team, especially the Rough Sleeping co-ordinator, to identify rough sleepers in need of a housing needs assessment. \n To work closely with the Rough Sleeping co-ordinator, in identifying rough sleepers in need of a housing needs assessments in a variety of locations such as day centres, supported housing schemes or short term emergency hotel accommodation. \n To prevention of homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. \n To assist those who are rough sleeping or at risk of homelessness with fully understanding the situation and to be able to provide innovative and tailored options to prevent and relieve homelessness. \n To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individual?s needs and circumstances. \n To manage a complex and demanding caseload in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. \n To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. \n To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible and inform clients of their assessment outcome. \n \n Responsibilities \n \n To provide a front of house service for customers who are rough sleeping who are seeking housing advice and assistance, ensuring that both priority and non-priority customers are directed to the appropriate part of the service. \n \n To help households to remain in their current accommodation, where this is not possible in the long-term to agree an extension of their stay while they source alternative accommodation, supporting them to access private rented accommodation and to make applications for social housing. \n \n To deliver a customer-facing service via drop in and appointments and work occasional evening meetings where required to accommodate the demand and flow of customers. \n \n To deliver a customer-facing service via a telephone advice-line providing a full casework service for callers, as required. \n \n \n Assess the temporary accommodation needs of customers as required and follow established placement and sign-up processes in order to provide a seamless service. \n Educated to degree levelstandard or equivalent or demonstrable suitable experience \n \n Key Knowledge \n \n Awareness of legislation relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the rangeof housing problems people may experience \n \n Broad knowledge and understanding of the housing and support needs of homeless and housing applicants and tenants. \n \n Excellent knowledge of negotiation and mediation techniques andtheir practical application \n \n Relevant Experience \n \n \n Experience of dealing witha diverse and vulnerable clientele in housing/homeless related environment. \n \n Experience of working in a service within a pressurised and high-profile environment within a multi-disciplinary team, providing a quality service. \n \n Experience of achieving performance targets and meeting departmental objectives \n \n Experience of providing quality advice and information to membersof the publicand of handling complaints and enquiries \n \n Experience of producing highquality written communications to a corporate standard \n \n Experience of using different IT systems in order to manage caseloads, monitor delivery of targets and drive improved service. \n \n Educated to degreelevel standard or equivalent or demonstrable suitable experience

Why Southwark? \n Does the idea of preventing someone from losing their home tomorrow appeal to you? \n Are you passionate about making a meaningful difference, supporting residents through challenging times and finding solutions that create lasting change? \n If yes, we have an exciting opportunity for you! \n Join Southwark Council as a Prevention and Relief Officer and play a key role in helping residents overcome housing challenges, prevent homelessness and build more secure futures. \n About the Role: \n We are looking for passionate and committed housing professionals who want to make a positive difference. This is an opportunity to use your skills, knowledge and professional judgement to support residents at some of the most challenging moments in their lives - helping them understand their options, access their rights and find practical, sustainable solutions. \n Southwark is a diverse and ambitious borough, and we are committed to putting residents and communities at the heart of everything we do. Through our Fairer Futures ambition, we are working to tackle inequality, challenge discrimination and ensure every resident has the opportunity to thrive. \n As part of our Housing Needs and Support service, you will join a dedicated team focused on early intervention, homelessness prevention and delivering high-quality services that achieve positive outcomes for residents. \n What You'll Be Doing \n As a Prevention and Relief Officer, you will manage a varied and complex caseload of residents who are at risk of, or experiencing, homelessness. Taking a proactive and person-centred approach, you will work with residents to understand their circumstances, identify solutions and support them towards sustainable housing outcomes. \n You will: \n\n • Carry out statutory homelessness assessments and make clear, fair and legally robust decisions in line with the Housing Act 1996 and Homelessness Reduction Act 2017.\n, • Develop, implement and review Personalised Housing Plans, agreeing realistic actions that support residents to achieve positive outcomes.\n, • Provide high-quality advice and guidance, helping residents understand their rights, responsibilities and available housing options.\n, • Work creatively with residents, landlords, internal services and external partners to prevent homelessness, sustain tenancies and secure suitable accommodation.\n, • Support residents experiencing complex challenges, including financial hardship, health needs, safeguarding concerns, domestic abuse, mental health issues and other vulnerabilities.\n, • Connect residents with wider support services, including employment, income, health and wellbeing support, recognising that stable housing is fundamental to improving lives.\n, • Maintain accurate case records, produce high-quality documentation and contribute to a service committed to accountability, learning and continuous improvement.\n\n This role requires more than knowledge of legislation - it requires empathy, resilience, problem-solving and the ability to see the person behind the case. You will help residents navigate difficult circumstances while ensuring decisions are fair, lawful and focused on achieving the best possible outcomes. \n What We're Looking For \n We are looking for a confident, compassionate and solution-focused housing professional who is committed to preventing homelessness and improving residents’ experiences. \n You will bring: \n\n • Strong knowledge of homelessness legislation and the ability to apply it confidently and effectively.\n, • Experience managing complex housing casework and making sound professional decisions.\n, • A prevention-focused approach, with the ability to identify risks early and take meaningful action.\n, • Excellent communication skills, with the ability to explain complex information clearly and supportively.\n, • The confidence to manage challenging conversations while treating residents with dignity, respect and understanding.\n, • Strong partnership-working skills and the ability to build effective relationships with residents, colleagues, landlords and external agencies.\n, • The ability to manage competing priorities, maintain accurate records and deliver high-quality work in a busy frontline environment.\n\n You will understand that homelessness is rarely caused by housing issues alone. You will consider the wider circumstances affecting residents’ lives (including health, income, employment, family circumstances and wellbeing) and use this understanding to develop practical and sustainable solutions. \n For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert. \n Contact Information: \n To arrange an informal discussion about the role, please contact our dedicating Housing Needs inbox via email at .uk \n Additional Information \n\n • Working hours: 36 hours per week\n, • Location: 25 Bournemouth Road, Peckham, London, SE15 4UJ\n, • Type of contract: Permanent\n\n Benefits and more information: \n https://jobs.southwark.gov.uk/why-us/ \n Recruitment Timeline: \n Advert close date: 11:59pm on Friday 14th August 2026 \n Shortlisting date/s: 17th - 19th August 2026 \n Interview date/s: Week commencing 7th September 2026 \n The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment. We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Why Southwark? \n Could your expertise help prevent homelessness, improve safety and transform the way housing services respond to domestic abuse? \n If yes, we have an exciting opportunity or you! \n Southwark Council is seeking an experienced and passionate Domestic Abuse Liaison Officer to help shape a safer, more effective housing response for residents affected by domestic abuse. \n About the Role: \n This is an opportunity to use your specialist knowledge to influence practice, support colleagues, strengthen partnerships and improve outcomes for survivors. \n Based within Housing Needs and Support, this role plays a key part in delivering Southwark’s prevention-focused approach - ensuring residents receive the right support at the right time and have access to safe and sustainable housing solutions. \n This specialist role focuses on early intervention, prevention, and service improvement. You will work across all housing tenures, collaborating with Housing Associations, private rented sector landlords, internal teams and specialist agencies to reduce the risk of homelessness and support residents to achieve safer housing outcomes. \n Rather than managing a large ongoing caseload, you will provide targeted specialist advice and intervention at key points of risk. You will also contribute to wider service improvement by developing guidance, improving processes and building confidence across housing services. \n What You'll Be Doing \n As the Domestic Abuse Liaison Officer, you will: \n\n • Provide specialist housing advice, guidance and support to residents affected by domestic abuse, helping them access safe and appropriate housing options.\n, • Support residents to remain in their homes where it is safe and appropriate, using effective safety planning and risk management approaches.\n, • Work with Housing Associations and private landlords to negotiate solutions, prevent homelessness and challenge inappropriate housing decisions where required.\n, • Provide specialist advice on complex and high-risk situations, supporting risk assessments, safeguarding responses and coordinated interventions.\n, • Identify opportunities for early intervention and prevention, reducing the likelihood of homelessness linked to domestic abuse.\n, • Support tenancy sustainment through practical solutions such as security measures, tenancy changes, managed moves, or alternative accommodation where remaining in the home is not safe.\n, • Advise housing colleagues on responding appropriately to domestic abuse within tenancy management, enforcement, arrears and decision-making processes.\n, • Develop and improve procedures, guidance and tools to strengthen the Council’s response to domestic abuse.\n, • Support training and learning opportunities that increase staff confidence in identifying and responding effectively to domestic abuse.\n, • Work in partnership with statutory services, specialist domestic abuse organisations, and housing providers to achieve positive outcomes for residents.\n\n What We're Looking For \n We are looking for someone who is committed to improving the lives of residents affected by domestic abuse and understands the critical role housing plays in creating safety and stability. \n You will have: \n\n • Experience of working with people affected by domestic abuse, safeguarding concerns, homelessness, housing insecurity, or complex needs.\n, • Strong knowledge of domestic abuse, risk assessment, safety planning and appropriate support responses.\n, • Experience providing specialist advice, advocacy, or professional guidance.\n, • The ability to assess complex situations, identify solutions and influence positive outcomes.\n, • Strong partnership-working skills, with the confidence to collaborate with and challenge landlords, agencies and colleagues where necessary.\n, • Experience of developing guidance, improving services, or supporting changes in practice.\n, • Excellent communication skills and the ability to build trust with residents, professionals and partner organisations.\n\n Most importantly, you will be someone who believes in prevention, understands the impact of domestic abuse, and is motivated by creating meaningful change. \n For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert. \n Contact Information: \n To arrange an informal discussion about the role, please contact our dedicating Housing Needs inbox via email at .uk \n Additional Information \n\n • Working hours: 36 hours per week\n, • Location: 25 Bournemouth Road, Peckham, London, SE15 4UJ\n, • Type of contract: Permanent\n\n Benefits and more information: \n https://jobs.southwark.gov.uk/why-us/ \n Recruitment Timeline: \n Advert close date: 11:59pm on Friday 14th August 2026 \n Shortlisting date/s: 17th - 19th August 2026 \n Interview date/s: Week commencing 7th September 2026 \n The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment. \n We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council. \n Guaranteed Interview Scheme: \n As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed F

Our Client Mackie Myers have partnered with a large and growing Multi-Academy Trust to recruit a Head of Financial Accounting into their newly restructured finance function. This is an exciting opportunity to join an organisation that is investing significantly in its central finance team, with a clear focus on strengthening financial controls, improving processes, and building a modern, efficient finance function. With a collaborative leadership team, a strong social purpose, and a genuine commitment to professional development, this role offers the opportunity to make a lasting impact during a period of significant change and growth.The Role Reporting to the Deputy Director of Finance, the Head of Financial Accounting will lead a team responsible for treasury, statutory reporting, transactional finance, taxation, and financial controls across a complex multi-site organisation. Managing a team of finance professionals and working alongside the Head of Financial Planning & Analysis, you will play a key role in delivering the organisation's finance transformation agenda, embedding best practice, improving processes, and ensuring robust governance and compliance frameworks are in place. This role would suit an experienced financial accounting leader who enjoys driving improvement, strengthening controls, developing teams, and working closely with senior stakeholders to support organisational decision making.Main Duties\n\n • Lead and develop the Financial Accounting function, creating a high performing and collaborative team culture\n, • Oversee treasury management, cashflow planning, and banking arrangements across a complex operational environment\n, • Take ownership of financial controls, policies, and procedures, ensuring they remain effective, compliant, and fit for purpose\n, • Lead the monthly close process, ensuring balance sheet integrity and timely financial reporting\n, • Manage the preparation and audit of statutory accounts and other external returns\n, • Act as the key contact for internal and external audit, ensuring recommendations are implemented and controls are continually strengthened\n, • Oversee VAT and taxation activities and manage relationships with external advisers\n, • Drive continuous improvement initiatives across finance processes, systems, and ways of working, building on recent investments in finance technology and automation\n, • Partner with senior leaders across the organisation, providing expertise on financial governance, risk management, and compliance matters\n, • Deputise for the Deputy Director of Finance and contribute to wider finance leadership initiatives\nThe Successful Candidate\n\n, • Qualified accountant with ACA, ACCA, CIMA, or CIPFA qualifications\n, • Proven experience leading a financial accounting function within a large or complex organisation\n, • Strong technical accounting knowledge, including statutory accounts preparation, audit management, and financial controls\n, • Experience of treasury management, cashflow oversight, and balance sheet management\n, • Track record of developing teams and leading through change\n, • Strong stakeholder management skills with the confidence to challenge, influence, and build effective relationships across an organisation\n, • Demonstrable experience improving finance processes and implementing best practice controls\n, • Experience within education, not for profit, public sector, healthcare, housing, or another similarly complex environment would be advantageous\nWhat’s on Offer?\n\n, • Salary of £73,000 per annum\n, • Flexible hybrid working with typically two days per week on site and monthly attendance at the central office [Part-time and Term-Time Working Options available]\n, • Significant scope to shape financial processes, controls, and ways of working\n, • Supportive and experienced senior leadership team with a strong culture and clear strategic direction\n, • Excellent pension provision and wider benefits package.\nOur Commitment to Equality, Diversity, and Inclusion We believe that diverse teams drive innovation and better decision making. We are committed to creating inclusive environments where everyone can thrive and feel valued. We actively encourage applications from candidates of all backgrounds and identities and are dedicated to promoting equality of opportunity throughout our recruitment processes.

Senior Social Worker - Homelessness Specialist (Assessment Service) Location: London Borough of Barking & Dagenham Service: Assessment Service - 16 & 17 Homelessness Make a lasting difference when young people need it most. Are you an experienced Social Worker with a passion for safeguarding adolescents and improving outcomes for vulnerable young people? The London Borough of Barking & Dagenham is looking for a dedicated Senior Social Worker - Homelessness Specialist to join our Assessment Service, supporting 16- and 17-year-old's presenting as homeless or at risk of homelessness. This is a specialist role where you'll lead complex assessments, manage risk, and ensure young people receive the protection, stability, and opportunities they deserve. Working at the intersection of children's social care, housing, education, health, and partner agencies, you'll play a pivotal role in delivering timely, child-centred interventions that make a genuine impact. What you'll be doing: \n Leading statutory assessments for 16- and 17-year-old's presenting as homeless. Undertaking complex safeguarding assessments and developing effective plans that promote safety and permanence. Working collaboratively with Housing, Education, Health, Youth Justice and partner agencies to achieve the best outcomes. Applying trauma-informed, relationship-based practice to support vulnerable adolescents. Providing professional expertise on homelessness legislation, safeguarding, and statutory responsibilities. Championing the voice of the child and ensuring every young person has the opportunity to thrive. About you We're looking for someone who has: Social Work England registration. Experience within Children's Social Care, ideally in Assessment, Front Door, Adolescents, or Safeguarding. Strong knowledge of safeguarding, child protection and the legal framework relating to 16- and 17-year-old's presenting as homeless. Excellent assessment, risk management and partnership-working skills. A commitment to delivering high-quality, restorative and strengths-based practice. Why Barking & Dagenham? Barking & Dagenham is one of London's fastest-growing boroughs, offering social workers the opportunity to work in a diverse, ambitious community where innovative practice and partnership working are at the heart of everything we do. With excellent transport links into Central London and significant investment across the borough, its an exciting place to develop your career while making a real difference to children's lives. If you're ready to use your expertise to help vulnerable young people achieve safer, brighter futures, wed love to hear from you. Apply today and help shape better outcomes for young people when they need it most. \n Don't forget...Eden Brown Synergy offers a £250 referral bonus for Social Workers. If this role isn't for you but you know someone suitable, ask them to get in touch. £250 could be on it's way to you! Your expert recruitment consultant is Becky Dewis, call today on or email Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy. \n \n Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Why Southwark? \n Do you want a role where your work directly helps prevent homelessness, protect residents and create safer homes across one of London’s most diverse communities? \n What if your next role gave you the opportunity to make a visible difference in people’s lives while helping shape better outcomes for residents? \n If you are passionate about supporting communities, improving housing standards and making a meaningful impact, we have an exciting opportunity for you! \n We are looking for a Private Rented Sector Visiting Officer to join our team on an 18-month fixed-term contract and play a key role in tackling some of the most complex housing challenges facing residents today. \n With a strong prevention-led approach, Southwark places the private rented sector at the heart of its ambition to reduce homelessness, improve housing conditions and ensure residents have access to safe, secure and sustainable homes. \n About the Role: \n As the PSR Visiting Officer, you will be at the forefront of this work - working directly within communities to identify risks early, provide support and help deliver positive outcomes for residents. \n This is an opportunity for someone who understands that housing is more than just a service - it is about dignity, security and improving quality of life. You will use your professional judgement to assess complex situations, provide practical solutions and support residents to sustain their homes wherever possible. \n You will join a team that values collaboration, accountability and fairness, working together to deliver a proactive and innovative housing service that makes a positive difference. \n Southwark is committed to creating services that are inclusive, resident-focused and responsive to the needs of our communities. As part of our team, you will contribute to meaningful change while continuing to develop your skills and experience within a supportive environment. \n What You'll Be Doing \n As our Visiting Officer within the Housing Needs and Support service, you will deliver frontline support across the private rented sector. \n Your role will include: \n\n • Carrying out visits to residents and properties across the borough to identify tenancy risks, housing concerns and opportunities for early intervention.\n, • Providing practical housing advice and support to tenants, helping residents sustain their homes and avoid homelessness wherever possible.\n, • Working directly with landlords and tenants to resolve housing issues, improve communication and encourage positive outcomes.\n, • Assessing housing conditions, identifying potential risks and recognising safeguarding concerns, making appropriate referrals to specialist services where required.\n, • Supporting the identification of breaches of housing legislation and working alongside enforcement and specialist teams to improve standards within the private rented sector.\n, • Managing a varied caseload, prioritising competing demands and ensuring residents receive a high-quality, timely and effective service.\n, • Building strong relationships with internal teams, external agencies and community partners to provide a coordinated approach to homelessness prevention and resident support.\n\n This role offers the opportunity to combine housing knowledge, problem-solving skills and community engagement to deliver long-term solutions rather than short-term fixes. \n What We're Looking For \n We are looking for a motivated and knowledgeable individual with an understanding of the private rented sector and the legislation and policies that support it, including housing standards, tenancy rights and homelessness prevention. \n You will have experience of working with residents and landlords to resolve housing challenges, providing advice and support to people who may be at risk of homelessness or experiencing difficulties sustaining their tenancy. \n You will be able to demonstrate: \n\n • The ability to assess complex housing situations and identify practical solutions.\n, • Experience managing a caseload while maintaining high standards of service delivery.\n, • Strong communication and negotiation skills, with the ability to engage effectively with residents, landlords and partner organisations.\n, • The ability to produce clear written correspondence, reports and case records using plain English.\n, • A collaborative approach, with the confidence to work across services and build effective partnerships.\n, • A commitment to equality, diversity and inclusion, with the ability to work sensitively with residents from a wide range of backgrounds.\n\n Most importantly, we are looking for someone who shares our commitment to prevention, fairness and improving outcomes for residents. Someone who wants to be part of a service that is ambitious for its communities and dedicated to making Southwark a safer and fairer place to live. \n For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert. \n Contact Information: \n To arrange an informal discussion about the role, please contact our dedicating Housing Needs inbox via email at .uk \n Additional Information \n\n • Working hours: 36 hours per week\n, • Location: 160 Tooley St, London SE1 2QH\n, • Type of contract: 18-month fixed term contract\n\n Benefits and more information: \n https://jobs.southwark.gov.uk/why-us/ \n Recruitment Timeline: \n Advert close date: 11:59pm on Friday 14th August 2026 \n Shortlisting date/s: 17th - 19th August 2026 \n Interview date/s: Week commencing 7th September 2026 \n The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment. We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our commu

Why Southwark? \n Could your professional expertise help prevent homelessness, strengthen recovery, and change the future for residents facing some of life’s most complex challenges? \n Do you believe that the right housing support, delivered at the right time, can help someone regain stability, maintain their independence and build a more secure future? \n If yes, we have a great opportunity for you! \n We are looking for an experienced professional to join us as a Mental Health and Housing Coordination Officer - a unique role at the heart of the partnership between housing, Adult Social Care, NHS mental health services and the voluntary sector. \n About the Role: \n At Southwark Council, we believe housing and mental health cannot be considered separately. A safe and secure home is fundamental to wellbeing, recovery and independence. \n This is an opportunity to use your social work expertise and Approved Mental Health Professional (AMHP) experience to create meaningful change. You will help shape how services respond to residents with complex mental health needs, ensuring people receive coordinated support that prevents crisis, protects tenancies and achieves sustainable housing outcomes. \n Working across one of London’s most diverse and dynamic boroughs, you will influence practice, strengthen partnerships and help deliver better outcomes for residents. \n This is a role where your decisions will have a direct impact - helping people maintain their homes, avoid crisis, and move towards greater independence. \n What You'll Be Doing \n You will act as a key professional link between housing and mental health services, bringing together expertise, resources and support to achieve positive outcomes for residents. \n You will: \n\n • Lead coordinated responses across housing, Adult Social Care, NHS mental health services and voluntary sector partners to support residents with complex needs.\n, • Work with residents experiencing mental health challenges where housing stability, safeguarding and risk management require a joined-up approach.\n, • Support key points in a resident’s journey, including hospital discharge, crisis intervention, tenancy breakdown and homelessness prevention.\n, • Apply your social work expertise to ensure housing decisions are person-centred, trauma-informed, legally robust and focused on recovery and independence.\n, • Undertake statutory responsibilities associated with your AMHP status, including Mental Health Act assessments and related decision-making.\n, • Use professional judgement when balancing risk, safeguarding, capacity and individual rights.\n, • Develop practical housing solutions that enable residents to access and sustain safe accommodation.\n, • Identify risks early and intervene proactively to prevent homelessness.\n, • Work creatively with partners to overcome barriers, secure appropriate housing options and reduce reliance on temporary accommodation.\n, • Provide specialist advice and guidance to colleagues on mental health, safeguarding, statutory responsibilities and effective practice.\n, • Contribute to improving pathways between housing, health and social care services.\n\n This role offers genuine professional autonomy. You will not simply manage cases - you will influence systems, strengthen partnerships and help shape how services work together for residents. \n What We're Looking For \n We are looking for a qualified Social Worker with current professional registration and Approved Mental Health Professional (AMHP) status who is passionate about improving outcomes for residents with complex mental health needs. \n You will bring: \n\n • Experience supporting people with complex mental health needs, safeguarding concerns, risk and housing-related challenges.\n, • The confidence to make sound professional decisions in complex and high-pressure situations.\n, • A strong understanding of homelessness prevention, tenancy sustainment, and housing pathways.\n, • The ability to identify risks early and take effective action to prevent housing instability.\n, • Experience developing practical, outcome-focused plans that help people secure and maintain accommodation.\n, • Strong partnership-working skills, with the ability to influence others and bring services together around shared goals.\n, • A creative, solution-focused approach and the determination to find positive outcomes in challenging circumstances.\n\n You will be someone who understands that housing is more than a service - it is a foundation for recovery, independence, and wellbeing. You will combine professional expertise with compassion, resilience, and a commitment to making a lasting difference. \n For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert. \n Contact Information: \n To arrange an informal discussion about the role, please contact our dedicating Housing Needs inbox via email at .uk \n Additional Information \n\n • Working hours: 36 hours per week\n, • Location: 25 Bournemouth Road, Peckham, London, SE15 4UJ\n, • Type of contract: Permanent\n\n Benefits and more information: \n https://jobs.southwark.gov.uk/why-us/ \n Recruitment Timeline: \n Advert close date: 11:59pm on Friday 14th August 2026 \n Shortlisting date/s: 17th - 19th August 2026 \n Interview date/s: Week commencing 7th September 2026 \n The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment. We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands

We're looking for a motivated, innovative and resilient Credit Controller to join our Finance team located at our Head Office in Islington \n £40,000.00 per annum, working 35 hours per week. \n Want to feel like you have an exciting future? You'll feel at home here. \n Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert)All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. \n The Senior Creditor Controller (Income) will play a key part in the Business's income processing activity. \n The working pattern for this role consist of: Monday to Friday. Hybrid working - 2 days from Head Office (Tuesday, Wednesday or as required) \n What you'll do: Reduce debt by collecting payments on time and within agreed payment terms and credit limits, using email, telephone and written follow-up. Ensure cash received is allocated to the correct accounts, and investigate, analyse and follow up on any underpayments or overpayments with the relevant team. Regularly reconcile accounts to ensure payments have been allocated correctly. Build and maintain effective relationships with key customers and internal stakeholders. Arrange and attend internal and external liaison meetings as needed to reduce debt risk and address barriers to payment. Review overdue historical debt and prepare reports identifying amounts that may qualify for write-off under the Bad Debt provision. \n This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead \n About you: Enjoys social interaction and the company of others, joining local activities to encourage service-user involvement. Approachable and open behaviour Prefers working as part of a group or team Is calm and resilient, and does not allow emotion to affect judgement Has a practical and logical approach and is naturally well organised Thrives on change and enjoys dynamic, diverse environments* Is confident and has strong self-esteem \n What you'll bring: \n Essential: At least two years' experience in a Senior Credit Controller role Commercial exposure to the Income function Excellent time management skills, with the ability to manage own workload and meet agreed deadlines Excellent attention to detail Ability to work effectively under pressure Excellent IT and communication skills \n Desirable: Experience of working in a social housing organisation Experience of working with SUN Experience of working with CSB and Collect Plus Graduate or AAT qualified* Advanced Microsoft Excel skills \n About us: \n Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. \n If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. \n We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. \n We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. \n Please see our website for full Job description

Join Gilmartins as a Elite Operative Earn £50,000 BasicWe Are Building the Best Trade Team in Social Housing RepairsGilmartins is expanding and we are looking for the very best operatives in the industry to join us as EliteOperatives.This is not just another trade role.This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership.We are recruiting experienced, high-performing operatives across Wandsworth, Croydon, Merton, Bromley and Lambeth (must be willing to work in all areas).Plasterer Decorators, must be experienced in thermal boarding, mould wash and paintingWe are offering:£50,000 basic salaryPermanent, full-time employment, monthly payCompany van & fuel card for business use only (no personal use permitted)PDA & branded uniformLong-term job security with stable, local workstreamsCareer progression opportunitiesWhat Makes a Gilmartins Elite Operative Different?We are looking for operatives who:Take pride in delivering high-quality workDeliver excellent customer serviceComplete jobs right first timeWork professionally and safely at all timesCommunicate effectively with tenants and office teamsSupport and mentor other operativesMaintain excellent attendance and timekeepingRespect company vehicles, materials, and equipmentRepresent the business professionally every dayThis Role Is NOT for EveryoneThe Elite Operative role comes with high standards, accountability, and responsibility.Successful applicants will be expected to:Consistently achieve strong KPI performanceMaintain excellent quality inspection scoresDemonstrate outstanding reliability and timekeepingKeep van stock organised and controlledMaintain a clean and professional vehicleFollow all health & safety and asbestos proceduresUse technology and PDAs correctlyWork independently with minimal supervisionTake ownership of jobs from start to finishExperience RequiredApplicants must have:Proven experience within social housing reactive maintenanceRelevant trade qualifications where applicableFull manual driving licence no automatic vans availableStrong communication skillsExperience working in occupied propertiesAbility to work under pressure and manage workloads effectivelyWhy Join Gilmartins?At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business and we reward the best accordingly.We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance.If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you.Apply TodayPositions are limited and we are looking to hire immediately for the right candidates.Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded.TPBN1_UKTJ

Join Gilmartins as a Elite Operative Earn £50,000 BasicWe Are Building the Best Trade Team in Social Housing RepairsGilmartins is expanding and we are looking for the very best operatives in the industry to join us as Elite Operatives .This is not just another trade role.This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership.We are recruiting experienced, high-performing operatives acrossWandsworth, Croydon, Merton, Bromley and Lambeth - (must be willing to cover all areas) in the following trade:Domestic Ground Workers (not civils) fencing, slabbing, paving, drainageWe are offering:£50,000 basic salaryPermanent, full-time employment, monthly payCompany van & fuel card for business use only (no personal use permitted)PDA & branded uniformLong-term job security with stable, local workstreamsCareer progression opportunitiesWhat Makes a Gilmartins Elite Operative Different?We are looking for operatives who:Take pride in delivering high-quality workDeliver excellent customer serviceComplete jobs right first timeWork professionally and safely at all timesCommunicate effectively with tenants and office teamsSupport and mentor other operativesMaintain excellent attendance and timekeepingRespect company vehicles, materials, and equipmentRepresent the business professionally every dayThis Role Is NOT for EveryoneThe Elite Operative role comes with high standards, accountability, and responsibility.Successful applicants will be expected to:Consistently achieve strong KPI performanceMaintain excellent quality inspection scoresDemonstrate outstanding reliability and timekeepingKeep van stock organised and controlledMaintain a clean and professional vehicleFollow all health & safety and asbestos proceduresUse technology and PDAs correctlyWork independently with minimal supervisionTake ownership of jobs from start to finishExperience RequiredApplicants must have:Proven experience within social housing reactive maintenanceRelevant trade qualifications where applicableFull manual driving licence no automatic vans availableStrong communication skillsExperience working in occupied propertiesAbility to work under pressure and manage workloads effectivelyWhy Join Gilmartins?At Gilmartins, we self-deliver our contracts using directly employed operatives and specialist local teams. We believe the people on the front line are the face of the business and we reward the best accordingly.We are investing heavily into building one of the strongest operational teams in the sector and are looking for ambitious operatives who want to be recognised and rewarded for high performance.If you are tired of being just another number and genuinely believe you are among the best in your trade, we want to hear from you.Apply TodayPositions are limited and we are looking to hire immediately for the right candidates.Join a company where hard work, professionalism, accountability, and quality are genuinely recognised and rewarded.TPBN1_UKTJ

Join Gilmartins as a Elite Operative Earn £50,000 Basic \n We Are Building the Best Trade Team in Social Housing Repairs \n Gilmartins is expanding and we are looking for the very best operatives in the industry to join us as EliteOperatives. \n This is not just another trade role. \n This is an opportunity to join a company that rewards professionalism, quality, reliability, and leadership. \n We are recruiting ex... \n \n ZIPC1_UKTJ

Interim Senior Category Manager - Procurement \n Based in London, hybrid working \n Length: 6 months \n \n Venn Group is working with a Local Authority in London who are looking to appoint an interim Senior Category Manager – Procurement. This role is to provide expert procurement and commercial leadership and risk management to influence practice in the Regeneration, Economy & Housing Development division of the Council. \n \n Key Responsibilities: \n\n • Contribute to commercial strategies, governance systems and procurement best practice through both strategic and operational activities\n, • Promote the benefits of procurement, demonstrating to managers and heads of service how effective procurement can improve service provision and add value to the Council tenants and leaseholders\n, • Provide enhanced construction procurement support to the Housing Regeneration and Delivery service\n, • Oversee contracts negotiations and the contract management for major regeneration works and services procured by Housing Development, as well as smaller day-to-day purchases, both of Professional Services and Works contracts\n, • Lead on the development of procurement project plans for each contract, having regard to the needs of the service (and in particular budget constraints and critical start dates for development contracts), the requirements of the procurement process with regard to Standing Orders and Public Procurement Legislation, resident and TMO engagements and workload\n, • Lead risk management initiatives throughout the procurement portfolio, thereby mitigating the potential for legal challenges and claims\n, • To ensure that appropriate work plans, appraisal, supervision and staff development systems are in place to achieve organisational strategies and objectives\n\n Key Requirements: \n\n • A relevant professional qualification (e.g. MCIPS) and/or appropriate professional experience at a senior level\n, • Experience and exhibiting a high level of competence in Public Sector Procurement and Commercials - with knowledge of Public Procurement Act 2023 (and Public Contract Regulations 2015), also other sector procurements, in the private sector\n, • Experience of establishing complex contracts and service agreements, ideally within a local authority Regeneration, Housing, Public Realm, Energy and Corporate Property Division context\n, • Knowledge of the built environment’s contracting: JCT, NEC and PPC2000, as well as forms of contract especially D&B / Design and Build\n, • Demonstrable experience of achieving cost savings through procurement activities and the delivery of sustainable benefits\n\n

Duncan Lewis Solicitors (Ltd): \n Regulated by the Solicitor’s Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers & Partners UK independent legal directories as a top-tier law firm in all of our key practice areas – “a diligent and professional team that is prepared to go the extra mile for its clients”. A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. \n Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. \n We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. \n Housing Department Background: \n Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers & Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. \n Main Responsibilities of the Role: \n\n • Report directly to Department Director\n, • Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients’ needs\n, • Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy\n, • Attending clients, taking instructions and preparing cases\n, • Dealing with correspondence\n, • Maintaining accurate time costing procedures\n, • Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly\n, • Ensuring compliance with file management.\n\n Key Skills Required: \n\n • Demonstrate passion and experience in a broad range of publicly funded Housing Law\n, • A strong academic background with a Law degree\n, • Legal experience as a Housing Paralegal/Advisor\n, • Clear understanding and application of Housing Laws\n, • Business acumen and the ability to market the Company\n, • Excellent communications skills to work effectively with all types of people\n, • Excellent analytical and organisational skills and ability to use own initiative but know when to seek guidance\n, • Committed team player, self -motivated and professional\n, • Excellent IT Skills -familiar with Microsoft Office applications and document management skills\n\n What we offer \n\n • A fantastic supportive team\n, • Excellent progression opportunities\n, • Support for appropriate legal awards/recognition\n\n The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. \n Equal Opportunities: \n Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce \n We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies.

Positive Employment is currently recruiting for a Income Officer for our client, a local government organisation based in Wembley, London. \n The successful post holder will deliver an efficient and robust administrative function to the Rent Income Team within the General Needs Service and provide residential and non-residential rent collection services to all council tenants. \n Deliver services for residents including face-to-face, telephone, email and virtual communication while ensuring pace, confidentiality and empathy are provided. \n Collaborate with the Rent Income Officers, Area Tenancy Managers, Welfare Advisors and Income and Financial Inclusion Management Team to provide the best service possible for our residents. \n This role is a temporary contract with an initial contract length of 3 months with the possibility to extend. This role is hybrid working. \n Duties and Responsibilities but not limited to: \n\n • Collaborate with the Rent Income Team to provide a robust duty rota and answer queries at reception regarding tenant rent accounts and arrears; re-directing calls and enquiries where necessary to officers.\n, • Deal with tenant enquiries by providing rent account balances and making repayment arrangements on non-complex arrears cases, managing difficult and sensitive conversations or complaints in a balanced, tactful and diplomatic manner.\n, • Monitor and reduce former tenant rent accounts and sundry debt accounts, taking prompt action to prevent the accumulation of debt and recommending non-recoverable debts for write off.\n, • Be fully conversant with the relevant legislative and statutory requirements and the organisation's key policies and procedures pertaining to a range of services, but in particular rent collection; Be able to explain these to tenants in plain English and without technical jargon.\n, • Setting up direct debits, taking rent payments over the telephone, ordering rent cards and rent statements for council tenants.\n, • Routing all post items, emails, tasks, etc received into Rent Income CRM queue to individual officers and managers for further action.\n, • Verify rent and service charges on the Universal Credit portal and sending out standard notification letters to all new Universal Credit applicants\n, • Manage, monitor and maintain all parking and storage accounts including rent collection, enforcement and recovery action.\n, • To help prepare court application papers using claims online systems as required\n, • Collect low level arrears on residential rent accounts as directed by the Income Manager.\n, • Collate the relevant data for Freedom of Information and Subject Access request, or any other requests, to ensure timeliness of response.\n, • Search for unallocated rent payments in the council’s Sundry Account to be transferred to appropriate rent account.\n, • Take part and deliver project work when required.\n, • Develop and maintain appropriate administrative and support systems.\n, • Input, maintain and assist in the collation of data and administration of applications.\n, • Make payment agreements within strict constraints set out by the Income Manager.\n, • Organise team meetings including writing minutes.\n, • Provide a caring and professional customer experience at point of contact.\n, • To provide advice on housing and other welfare benefits to tenants, assisting them in maximising income and benefit entitlement.\n\n Personal Requirements: \n\n • Understanding of social housing and delivering services to residents including key legislation and an understanding of the wider services.\n, • Understanding landlord obligations from a safeguarding context.\n, • Chartered Institute of Housing qualification at level 3 and above or equivalent experience in housing management.\n, • GCSE pass in English and maths or comparable/equivalent qualifications.\n, • Some knowledge of the Housing Acts, Landlord and Tenant Acts and the Commonhold and Leasehold Reform Act and how they relate to public sector leasehold management and service charges.\n\n Working Hours: 36hrs / Monday - Friday \n Pay: £24.56 per hr \n Please note this role is within the scope of IR35.

Morgan Hunt currently requires a Complaints Reviewer for Housing Trust based in West London on a Temporary basisPay Rate : £32.69ph LtdHours:35 hrs Mon to Fri - 9am and 17.00pm - 3 days Work from home and 2 days Office based - Wednesday and ThursdayLocation: West LondonDuration : 3 months on going contractJob RoleThe Complaints Reviewer is a specialist role within the Complaints Service, responsible for dealing with stage 2 complaints. You will ensure that complaints escalated to stage 2 are thoroughly reviewed, fairly assessed and resolved in line with regulatory requirements and best practice. This role requires enhanced knowledge and expertise to critically evaluate investigations at stage 1 of the process, advise on appropriate compensation levels, and provide key insights and learning from stage 2 reviews to improve first- stage resolution rates and prevent complaint escalations.You will be responsible for conducting comprehensive reviews of stage 2 complaints, assessing the quality and rigor of investigations completed at stage 1 and determining whether complaints have been handled fairly for our customers. You will be empowered to make independent decisions on complaint outcomes, mitigate organisational risk, and ensure that reviews are conducted with appropriate rigor to withstand external scrutiny whilst maintaining positive customer relationships.Lead on reviewing stage 2 complaints, conducting thorough assessments of stage 1 investigations to ensure they have been comprehensive, fair and compliant with regulatory requirementsAdvise on the appropriate level of rigor required for stage 2 reviews, ensuring investigations are proportionate to the complexity and significance of the complaint Make independent, evidence-based decisions on complaint outcomes, compensation levels and other remedies in line with organisational policy and regulatory guidanceEnsure all stage 2 reviews are completed within regulatory timescales and meet the standards set out in the Housing Ombudsman Service Complaint Handling CodeSkills & Experience Demonstrable experience of complaint handling within a regulatory environment, managing cases through to resolutionProven experience reviewing the quality of complaint investigations and assessments conducted by others.Experience working with compensation frameworks and making evidence-based decisions on appropriate redress levelsExcellent written communication skills with the ability to draft comprehensive, clear and balanced response letters and reports for senior audiences \n Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Title: Director of Planning \n Locations: London, Cambridge, Bristol, Manchester, Birmingham or Glasgow \n Penguin Recruitment is delighted to be supporting a leading multidisciplinary consultancy in the appointment of a Director of Planning to join its nationally recognised Planning and Environmental team. \n This is an exceptional opportunity for an experienced planning professional to step into a strategic leadership position within one of the UK's foremost infrastructure and development consultancies. The business is at the forefront of thought leadership across sustainable development, Net Zero, ESG, Biodiversity Net Gain and digital transformation, delivering projects that shape communities and support future generations. \n Working within a highly collaborative national planning team, you'll play a key role in growing and strengthening the planning offer across the UK while leading major projects and developing high-performing teams. \n The Role \n As Director of Planning, you will provide strategic leadership across the UK planning practice, working closely with senior stakeholders to drive growth, enhance market presence and deliver technical excellence to clients. \n Key Responsibilities \n Leadership & Strategy \n\n • Provide strategic direction to the national Planning practice.\n, • Support the development and delivery of business growth plans.\n, • Lead, inspire and develop teams across multiple regions.\n, • Foster a high-performing and collaborative culture.\n\n Business Development \n\n • Drive work-winning activities and secure major infrastructure and development projects.\n, • Identify emerging opportunities across sectors including energy, transport, water, housing and Net Zero.\n, • Build and maintain a strong external profile within the industry.\n, • Strengthen client relationships and market positioning.\n\n Client & Project Delivery \n\n • Act as lead director on flagship projects and key client accounts.\n, • Deliver high-quality planning advice across complex, multidisciplinary schemes.\n, • Oversee commercial performance, governance and risk management.\n, • Ensure technical excellence and outstanding client service.\n\n Collaboration \n\n • Work closely with planning, environmental, engineering and design teams.\n, • Promote integrated delivery and a one-team approach.\n, • Contribute to innovation and thought leadership initiatives.\n\n People & Culture \n\n • Mentor and develop planning professionals across all levels.\n, • Support talent development and succession planning.\n, • Help attract and retain the industry's best talent.\n, • Champion an inclusive and collaborative working environment.\n\n About You \n You will be an accomplished planning professional with a strong track record of leadership, business development and delivering major projects. \n Requirements include: \n\n • Degree or postgraduate qualification in Town Planning (RTPI accredited).\n, • Chartered Member of the RTPI.\n, • Extensive consultancy experience, including leadership of high-performing teams.\n, • Proven success in winning and delivering major infrastructure and development projects.\n, • Strong knowledge of the UK planning system and consenting regimes, including DCO experience where applicable.\n, • Excellent commercial awareness and experience managing complex client relationships.\n, • An established professional network and recognised industry profile.\n, • Outstanding communication, leadership and stakeholder management skills.\n\n Why Apply? \n This is a rare opportunity to join a market-leading consultancy and influence some of the UK's most significant infrastructure and development projects. You'll have the platform to shape strategy, grow teams and contribute to the industry's response to some of society's biggest challenges, including climate change, sustainable growth and infrastructure delivery. \n Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on or \n

Enablement Support Officer \n Location: Croydon - Hybrid workingRate: £21.41 per hour PAYE / £28.40 per hour Umbrella \n Hours: 27 hours per week - 5 days per week or 3 days x 9 hours \n Duration: 12 months (Maternity Cover) \n Start date: ASAP \n \n This is an excellent opportunity for an experienced welfare benefits, housing support, homelessness prevention or financial inclusion professional who is passionate about helping residents overcome challenges and achieve long-term independence. \n \n Working Pattern \n \n The role is 27 hours per week. We would ideally like someone to work across five days per week with shorter daily hours, however we can offer flexibility for the right candidate, including alternative arrangements such as three 9-hour days. \n \n This is a hybrid role, with a minimum of two days per week office-based. Due to the nature of the service and onboarding requirements, there will be an expectation of increased office attendance during the initial training period. \n \n About the Role \n As an Enablement Support Officer, you will work directly with residents who are experiencing financial hardship, housing difficulties, debt, unemployment, welfare benefit issues or other challenges that place them at risk of homelessness. \n You will take a holistic, person-centred approach, identifying barriers to independence and working with residents to develop practical, sustainable solutions. \n The role involves assessing applications for discretionary financial assistance, supporting residents to maximise household income, improve budgeting skills, access employment opportunities and sustain suitable accommodation. \n \n Key Responsibilities \n\n • Assess residents' financial, housing and personal circumstances.\n, • Provide advice and guidance on:\n \n, • Universal Credit\n, • Housing Benefit\n, • Council Tax Support\n, • Housing Payments and discretionary funding\n \n, • Develop personalised support plans and agree realistic outcomes with residents.\n, • Support residents with budgeting, debt management and improving financial resilience.\n, • Identify employment, training and housing options that promote long-term independence.\n, • Make decisions regarding discretionary financial assistance and other available funding streams.\n, • Conduct resident interviews, home visits and advocacy where required.\n, • Work collaboratively with partner agencies including:\n \n, • DWP\n, • Jobcentre Plus\n, • Adult Social Care\n, • Health services\n, • Registered providers and landlords\n, • Voluntary and community organisations\n \n, • Signpost and refer residents to specialist support services.\n, • Maintain accurate case records and monitor progress through to successful case closure.\n, • Contribute to service improvements and best practice across the team.\n\n \n About You \n We are looking for someone who has: \n Essential Experience \n\n • Experience working in welfare benefits, welfare reform, housing support, homelessness prevention or a similar resident-focused service.\n, • Experience supporting vulnerable or distressed residents.\n, • Experience developing practical solutions that improve residents' circumstances and outcomes.\n, • Knowledge of poverty, debt and the barriers faced by individuals experiencing financial hardship.\n, • Experience maintaining accurate case records and managing a varied caseload.\n\n \n Essential Knowledge \n\n • Strong understanding of Universal Credit and welfare benefits.\n, • Knowledge of Housing Benefit and Council Tax Support.\n, • Understanding of housing options, homelessness prevention and financial inclusion approaches.\n, • Awareness of the relationship between housing stability, employment, health and wellbeing.\n, • Ability to interpret legislation, policy and guidance and apply it in practice.\n\n \n Essential Skills \n\n • Excellent communication and interpersonal skills.\n, • Ability to build positive relationships with residents and partner agencies.\n, • Strong interviewing, assessment and problem-solving skills.\n, • Ability to manage sensitive and sometimes challenging conversations with empathy and professionalism.\n, • Good IT skills, including use of case management systems and Microsoft Office applications.\n, • Ability to work independently while contributing effectively as part of a team.\n\n \n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Care Service in Newham. No personal care or experience required, just the right values. \n £30,784.00 per annum, working 40 hours per week. \n Want to feel valued? You'll feel at home here. \n Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. \n Our benefits include: \n Annual leave increasing up to 30 days with length of serviceFree DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light CardFully paid induction programme and further trainingILM courses and Apprenticeship ProgrammesCycle to work schemeEmployee Assistance Programme for 24-7 confidential supportOnline wellbeing resourcesA generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution \n All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. \n \n \n What you'll do: \n This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . \n Building supportive, trusting relationships with customers and creating a positive atmosphereCarrying out holistic assessments of new customers which incorporate relevant statutory referral informationConducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goalsCreate support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recoveryEnsuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk takingProvide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision makingUndertake support work in partnership with external stakeholders to compliment their interventionsDeveloping productive relationships with partner organisations to improve service outcomesDemonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customersInvolving customers in the design, development and delivery of the service \n About you: \n Enjoys social interaction and the company of others, joins in local activities to encourage customer involvementExudes a warm friendly presence and open behaviourPrefers working as part of a group or teamIs fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgementHas a practical and logical mind and is naturally well organisedThrives on change and enjoys dynamic diverse environmentsIs confident with high levels of self-esteemIs respectful, articulate and sensitive in style of communicationIs motivated towards excellence and improvement of personal performance with a can do attitudeAbility to cope positively with challenging and diverse behaviour \n What you'll bring: \n Essential: \n NVQ Level 2/3 or equivalent with some or equivalent sector work experience \n Desirable: \n A good understanding of mental health issues and how it affects people and experience of supporting customers to manage this and lead independent lives. \n About us: \n Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. \n We have a strong social purpose and we live and work by our values: \n We focus on Excellence and innovation.We are Caring and Compassionate.We are Inclusive and Trusted.We work in Partnership and are One-Team. \n Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. \n If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. \n We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. \n We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. \n Please see our website for full job description

Hours: 30 hours per week to join our caretaking team, working alongside our Senior Caretaker and our existing 30-hour team member. The team provides cover Monday to Sunday between 11:00 am and 10:00 pm, and flexibility is required.Salary: £21,000-£22,500 per annum (Actual).This reflects an FTE of up to £30,000 for a 40-hour week, depending on experience.Introduction The Whiteley Homes Trust visionEvery employee is here to sustain a thriving community, with outstanding accommodation for older people of limited means and to develop and share our success, so older people can live happy and fulfilling lives.Your job is to make Whiteley the best place to age in Britain.Role OverviewThe Whiteley Homes Trust, the Trust, is a charity that manages Whiteley Village in Surrey. The purpose of the charity is to provide homes for older people of limited means from all over the country. Founded over a hundred years ago in Walton on Thames, Surrey, the Village is located in 225 acres of beautiful grounds and is a very special place to live and work.Established in 1917, the village has many Grade 2 listed buildings and provides housing for nearly 400 older people of limited means. There are 265 Almshouses and 51 extra care apartments, and the Village also has a church, activity centre, pool, village hall, shop and community café. There is also a small number of market rent properties within the village.The Caretakers play a vital role in ensuring the Village remains safe, well-maintained and welcoming for all who live, work and visit here. Reporting into the Senior Caretaker, the team is made up of suitably qualified and experienced individuals who are able to work autonomously with competence, care and sound judgement. They work collaboratively with colleagues across all Trust teams to provide a co-ordinated, responsive and supportive service. As visible and approachable figures within the Village, Caretakers naturally attract attention from Villagers and visitors, and therefore must demonstrate exceptional people skills, strong customer care, and confidence in engaging with older people in a respectful and reassuring manner.Benefits:We value our employees and offer a generous package of benefits including:33 days annual leave (including bank holidays), increasing by one day after each year of service up to a maximum of 36 days (pro-rata for part-time employees)Extra day of leave each year (Trust Day) for William Whiteley's birthdayOpportunity to buy and sell annual leaveGenerous Company Pension schemeHealthcare Cash PlanCompany Sick PayBlue Light Card DiscountsLife AssuranceEmployee Assistance ProgrammeFree car parking on siteKey Responsibilities:Be a highly visible presence in the Village through security patrols, communications in Village Publications and attendance at key meetings relevant to the role.Be vigilant, responding quickly and correctly in a crisis, ensuring the appropriate support is in place to maintain Village safety and the safety of Villagers, visitors and employees.To be responsible for maintaining the security of buildings and contents of charity buildings and personal dwellings within the Village, as directed.Be responsible for CCTV in the village, including maintenance and monitoring, provide access to contractors out of hours, including audit, downloading and communication as required.Observe, monitor and report any incidents of concern in relation to security of people and property, Health and Safety or fire regulations. Record observations, assisting with identifying trends and proactively offering solutions within the remit of the role, seeking advice on best practice where appropriate.Carry out security patrols across the village daily. Work with onsite contractors and (other stakeholders as required) to ensure security processes are aligned and communicated with employees and residents as necessary.Transportation of residentsLocking and unlocking of West Gate and all trust buildings as required.Manage parking in the village to ensure vehicles are parked appropriately and safely.Responsible for cash transfers across the village to the accounts department.Act as the fishing bailiffLiaising with Surrey Police and the local Council when required to maintain security in the village.To assist with all events, including venue preparation, clean up after the event ensuring the building is secure.Undertaking light maintenance and building checks on buildings and equipment as directed by the Head of Property and Head of Estates to support the team in delivering high-quality and timely services that support the Village.Maintaining the swimming pool in accordance with the manufacturers instructions.Training will be provided for the above task.Fire Marshall duties, including facilitating fire drills.Flexibility is required as you will be required to work weekends and bank holidaysWork with the Estates team to ensure gritting is carried out across the Village ahead of expected cold weatherGeneralIt is the duty of all employees to ensure that a safe working environment and safe working practices are always maintained. It is also the responsibility of the management team to ensure full compliance.Undertake any other duties which may be reasonably deemed to come within the scope of the post, relating to the activities of the departmentFoster a positive work environment by treating colleagues, clients, and stakeholders with respect and understandingEstablish and maintain clear professional boundaries while ensuring effective communication and collaborationDemonstrate integrity, accountability, and consistency in all tasks and interactionsWork effectively as part of a team, while also being self-motivated and capable of independent work.Ensures full compliance with all the Trusts Policies and ProceduresTo complete mandatory and job-related training as requiredYou will be responsible for the confidentiality, integrity and availability of all data which you have access to in the course of your work. You must not disclose any information of a confidential or sensitive nature about the Trust, any or our service users or any of our employees. There is an exception if you need to share this information as part of your job or if you are required to by law.Note: No Job description can cover every issue that may arise within the duties of the post at various times. The post holder will be expected to carry out any other duties from time to time that are broadly consistent with those in this document.Person specificationSkills & KnowledgeRequired:Personable and approachable style.Ability to make and communicate difficult decisions as required.Excellent verbal and written communication.Maintaining accurate records.Resourcefulness and the ability to work on your own initiative as well as part of a team that spans several areas of the Trusts operations.A good understanding of Security issues demonstrable through work experience.Practical skills in order to provide a caretaking function.Desirable:The ability to use IT, including CCTV.An awareness of the law surrounding data protection.An understanding of H&S and fire regulations.A knowledge of pool maintenance and safety.ExperienceRequired:Experience in the provision of Security and or Caretaking Services.A good understanding and empathy with older people.QualificationsRequired:Full Driver's licenseFirst Aid Certificate (or willingness to work towards).Fire marshal training (or willingness to work towards).DesirableA relevant QCF to Level 3 in Security and/or Property Maintenance (or Willing to work towards)SIA license (or Willing to work towards)Pool Plant Operator Certificate(or Willing to work towards)TWHT is committed to safeguarding and promoting the welfare of its employees and older people. We expect all our employees to be aware of their responsibility to protect employees and residents from abuse or harm. Successful applicants will be required to undergo a DBS check and provide proof of their right to work in the UKTPBN1_UKTJ

Children’s Social Worker, Child in Care Team, West London Pay rate to £39.04 per hour Contract role, Looked After Children / UASC / Children in Care Team Vitalis are recruiting for experienced Children’s Social Worker in West London This to work in a Looked After Children / UASC / Children in Care Team in the Uxbridge area. The caseload will include working with Under Age Asylum Seeking Children and Age Assessments within that cohort. There is plenty of hybrid working available. Please get in touch for more information. Don’t forget, if this role isn’t the perfect fit, we’re confident we can find one that is. We recruit across a wide range of public sector specialisms, including:Independent Reviewing Officer (IRO)\n\n • Best Interest Assessor (BIA)\n, • Multi-Agency Safeguarding Hub (MASH)\n, • Looked After Children (LAC)\n, • Children’s Social Work\n, • Adult Social Work\n, • Service Manager\n, • Head of Service\n, • Team Manager\n, • Assistant Team Manager\n, • A wide range of housing roles\n, • Careers in SEND in local authorities\nLet us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.

Senior Category Manager needed in East London Paying £450 per day ref 133003 \n Full time hours on a temporary basis \n We are seeking an experienced Senior Category Manager to join a dynamic procurement and commercial team, leading the delivery of high-value construction, regeneration, housing development, and capital works procurements. \n This is a strategic yet hands-on role where you will provide expert procurement and commercial leadership across a diverse portfolio of construction projects. Working closely with senior stakeholders, you will lead end-to-end procurement activity, manage complex tender processes, develop commercial strategies, and ensure contracts deliver value, quality, and successful project outcomes. \n The role requires someone who is confident managing multiple procurement projects, drafting procurement documentation, advising stakeholders, influencing decision-making, and driving procurement best practice throughout the project lifecycle. \n Key Responsibilities\n\n • Lead the procurement of major construction, regeneration, housing, capital works, and professional services contracts.\n, • Develop and implement category and procurement strategies aligned to business objectives.\n, • Manage end-to-end procurement processes from market engagement through to contract award and mobilisation.\n, • Produce and oversee tender documentation, specifications, evaluation criteria, and contract terms.\n, • Provide commercial advice and procurement guidance to project teams and senior stakeholders.\n, • Lead supplier negotiations and support effective contract management throughout delivery.\n, • Develop procurement project plans ensuring compliance with legislation, governance, programme deadlines, and budget requirements.\n, • Manage procurement risks and implement mitigation strategies to minimise commercial and legal exposure.\n, • Promote sustainable procurement, social value, and responsible sourcing principles.\n, • Support supplier relationship management and continuous improvement initiatives.\n, • Ensure compliance with Public Procurement Regulations and internal governance requirements.\n\n If you are interested in the role, please email your CV to quoting the reference number. \n Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. \n All our roles may be subject to pre-employment checks including references so please be prepared

Qualified Social Worker, Adult Safeguarding Team, Hackney CouncilPay rate to £32 per hourContract roleVitalis are recruiting for an experienced Qualified Social Worker to work in an Adult Safeguarding team in Hackney Council.Don’t forget, if this role isn’t the perfect fit, we’re confident we can find one that is. We recruit across a wide range of public sector specialisms, including:Independent Reviewing Officer (IRO)\n\n • Best Interest Assessor (BIA)\n, • Multi-Agency Safeguarding Hub (MASH)\n, • Looked After Children (LAC)\n, • Children’s Social Work\n, • Adult Social Work\n, • Service Manager\n, • Head of Service\n, • Team Manager\n, • Assistant Team Manager\n, • A wide range of housing roles\n, • Careers in SEND in local authorities\nLet us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.

Early Help Practitioner Team, Harrow Council Pay rate to £26.12 per hour Vitalis are recruiting for experienced Early Help Practitioner to work in a Targeted Services Team in Harrow Council. Don’t forget, if this role isn’t the perfect fit, we’re confident we can find one that is. We recruit across a wide range of public sector specialisms, including:\n\n • Independent Reviewing Officer (IRO)\n, • Best Interest Assessor (BIA)\n, • Multi-Agency Safeguarding Hub (MASH)\n, • Looked After Children (LAC)\n, • Children’s Social Work\n, • Adult Social Work\n, • Service Manager\n, • Head of Service\n, • Team Manager\n, • Assistant Team Manager\n, • A wide range of housing roles\n, • Careers in SEND in local authorities\n Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities! Contact me on or for more information.

Job Title: Domestic Abuse Team ManagerLocation: East LondonSalary: £58,000-£65,000Contract: PermanentWorking Pattern: Full-Time Hybrid - 1 day work from home Domestic Abuse Team Manager\n We are seeking a passionate and experienced Team Manager to lead a dedicated service supporting individuals and families affected by domestic abuse. \n This is an exciting opportunity for an experienced professional to make a real difference by managing a frontline team that provides vital support to adult and child survivors of domestic abuse. The service acts as a key point of support for individuals and families impacted by domestic abuse, working closely across children's and adults' services. \n The successful candidate will provide strong operational leadership, support the development of best practice, and ensure the delivery of safe, effective, and trauma-informed interventions. Key Responsibilities:\n\n • \n Lead, manage, and develop a team of practitioners delivering domestic abuse support services. \n • \n Provide regular supervision, guidance, and support to staff, ensuring high-quality practice. \n • \n Oversee complex safeguarding cases involving adults and children affected by domestic abuse. \n • \n Promote a survivor-led and trauma-informed approach across the service. \n • \n Support effective risk management, safety planning, and safeguarding processes. \n • \n Work collaboratively with partner agencies, including social care, police, health services, housing providers, and other specialist organisations. \n • \n Contribute to service development, improving operational processes and outcomes for families. \n • \n Support staff development, performance management, and continuous improvement. \nAbout You:\n We are looking for a compassionate and experienced manager with a strong background in domestic abuse, safeguarding, social care, or related services. \n You will have: \n\n • \n Experience managing or supervising a team within a domestic abuse, safeguarding, social care, or family support environment. \n • \n Strong knowledge of domestic abuse, risk assessment, safeguarding, and trauma-informed practice. \n • \n Experience supporting complex cases involving vulnerable adults and children. \n • \n Excellent leadership, communication, and partnership-working skills. \n • \n The ability to motivate a team and drive positive service improvements. \nDesirable Experience:\n\n • \n Previous experience within a domestic abuse service, refuge, IDVA/ISVA, advocacy, or victim support setting. \n • \n Experience working with multi-agency partnerships and safeguarding networks. \n • \n Relevant professional qualification or equivalent experience. \nWhy Apply?\n This is a fantastic opportunity to join a service dedicated to improving outcomes for survivors of domestic abuse and their families. You will play a key role in leading a passionate team, strengthening service delivery, and making a meaningful difference within the community. \n Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Local Authority Revenues and Benefits Team Manager, North London Pay rate to £36.40 per hour Contract role, Local Authority Revenue and Benefits, North London We are recruiting for an experienced Local Authority Revenues and Benefits Team Manager, for a Local Authority in North London You will need to have experience in a similar level role in a Local Authority. \n\n • Working closely with the Arrears Team Manager. Lead and manage a team responsible for the billing, collection and enforcement of Council Tax. \n\n\n, • Manage quality and performance within a team to ensure compliance in respect of statutory legislation, local policies & procedures and best practice. \n\n\n, • Utilise knowledge, skills and experience within revenues to enable the maximisation of income growth whilst ensuring ethical practices are applied in the recovery of outstanding sums from residents. \n\n\n, • Identify and resolve areas of concern within Revenues, ensuring that any training issues are resolved, and controls are implemented to minimise the risk of reoccurrence. \n\n\n, • Ensure that all matters relating to people management are implemented in accordance with the council’s HR policies. \n\n\n, • Take responsibility for specific projects and programmes as allocated by the Revenues Manager, or Senior Management Team. \n\n\n, • Facilitate change across the service, encouraging synergy by working with others towards the introduction of new policies, procedures, and projects. \n\n\n, • Manage the performance of external revenues contracts through review of work undertaken and feedback of findings via regular client meetings. \n\n\n, • Deputise for the Revenues Manager in their absence and provide cover for colleagues within the Revenues service where necessary. \n\n\n, • Represent and promote the authority via external meetings, utilising benchmarking and best practice opportunities to develop the service. \n\n\n, • Represent the council at court or tribunals relating to Council Tax, Business Rates or BID Levy. \n\n\n, • Participate in annual audits concerning your area and ensure agreed recommendations are acted upon. \nPlease get in touch for more information. This is an agency post and Pertemps can offer you:- \n\n, • A Dedicated consultant who has access to all roles across the UK and is available for you to speak to \n\n\n, • An easy registration process (all done online) \n\n\n, • Referral schemes and incentives \n\n\n, • Ongoing compliance managed for you \n\n\n, • Prompt and reliable payroll and lots more. \nPlease contact Graham Leatham on or email for more information. We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles.

\n Adecco are recruiting on behalf of a London Local Authority for a Customer Insight Specialist to join the Housing Needs & Homelessness service. \n This is an exciting opportunity for an experienced complaints professional to make a real impact by managing Stage 1 complaints, identifying service improvements, and ensuring customer feedback drives positive change across front-line housing services. \n Working closely with operational teams, managers and key stakeholders, you will ensure complaints are investigated thoroughly, resolved effectively and used as a catalyst for continuous improvement. \n\n • Customer Insight Specialist - Housing Need & Homelessness\n, • Croydon Council\n, • Full Time - Monday to Friday, 36 hours per week\n, • Fixed Term Contract currently to March 2027 with potential extension\n, • Hybrid Working - office is based in Croydon however attendance is flexible (key meetings / occasional in office days)\n, • £42,060 per annum\nThe Role\n As a Customer Insight Specialist, you will: \n\n • Investigate and respond to Stage 1 complaints relating to Housing Needs and Homelessness services.\n, • Take ownership of complex customer issues, ensuring clear, accurate and customer-focused responses.\n, • Identify root causes, service failures and opportunities for improvement.\n, • Analyse complaint trends and provide meaningful insight to support service improvements.\n, • Ensure complaints are managed in line with agreed procedures, timescales and regulatory requirements.\n, • Work collaboratively with managers, service teams and external partners to resolve complaints effectively.\n, • Support learning-from-complaints reviews and help embed a culture of continuous improvement.\n, • Provide guidance and expertise on complaints handling and customer care best practice.\n, • Monitor agreed actions and ensure service improvements are delivered.\nAbout YouEssential Experience\n\n, • Experience handling complaints, investigations or complex customer enquiries.\n, • Experience working within Housing Needs, Homelessness, Housing, Local Government or a similarly regulated environment.\n, • Experience dealing with members of the public in challenging or sensitive circumstances.\n, • Experience building effective relationships with a range of stakeholders.\nEssential Skills\n\n, • Excellent written communication skills with the ability to produce clear, professional and empathetic responses.\n, • Strong analytical and problem-solving abilities.\n, • Excellent customer service and stakeholder management skills.\n, • Ability to manage competing priorities and meet tight deadlines.\n, • Confidence to challenge constructively and influence positive change.\n, • Strong organisational skills and attention to detail.\n, • A commitment to delivering high-quality services and improved customer outcomes.\nEssential Knowledge\n\n, • Understanding of complaints management and customer feedback processes.\n, • Knowledge of complaint handling best practice, legislation and regulatory requirements.\n, • Understanding of Housing Needs and Homelessness services.\n, • Proficiency in Microsoft Office applications and case management systems.\nWhat's on Offer?\n\n, • £42,060 annual salary.\n, • Hybrid and flexible working arrangements.\n, • Opportunity to influence service improvements and resident outcomes.\n, • Collaborative and supportive working environment.\n, • Professional development opportunities.\n, • Fixed-term contract until March 2027 with potential for extension.\nApply Today\n If you are passionate about customer experience, complaint resolution and driving service improvement within housing services, we would love to hear from you. \n \n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser \n \n \n \n \n \n \n \n \n \n \n

Annual salary: up to £33,174.23 \n PlannerLocation: EalingFull Time Permanent (0800 -1700 Monday - Friday)Salary up to £33174.23 per annum \n About UsPyramid Plus, a joint venture partnership between A2Dominion and Mears Property Services, provides repairs and maintenance services to the residents of over 38,000 homes across London and the South of England. We aim to provide customer led, reliable and high-quality services to enhance residents’ lives.Day to day duties: \n\n • Receiving high volumes of repairs requests and booking them into Operatives diaries to ensure most efficient service and best use of skills\n, • Overseeing Operatives diaries for a geographical area to ensure maximum productivity\n, • Responding to Emergency and Urgent repairs requests and ensure these are met within strict Service Levels\n, • Liaising with Operatives and Supervisors to ensure appropriate follow-on works are booked in and completed\n, • Assisting colleagues throughout the business on queries regarding responsive repairs\n, • Providing a professional and customer focussed service\n\n Role Criteria: \n\n • Ideally have previous Repairs Planning / Scheduling experience\n, • A professional, can-do attitude with strong problem-solving skills and decision-making\n, • Proven ability to work well in a fast-paced environment\n, • Excellent customer service ethos and commitment to high quality delivery\n, • Strong written, verbal, questioning & interpersonal skills\n, • Good attention to detail and organisational skills\n, • Ability to work effectively both independently and as part of a team\n, • Intermediate MS Office skills\n, • Social housing or similar background is desirable\n, • Experience in a customer service centre or call handling experience is desirable.\n\n Benefits we can offer you: \n\n • 25 days annual leave plus bank holidays\n, • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!\n, • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.\n, • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more\n, • Family friendly policies\n\n All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. \n Apply below or to discuss your application further; contact: Laura Bourne () \n If you need any help with your application process, we are here to support you. We will be accessible every step of the way. \n At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. \n We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. \n In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Part-Time 25 hours per week Flexible Hybrid Working options - Farringdon, Croydon, Isle of Wight, Maidstone or SittingbourneThe roleJoin us at an exciting time of change and growth. As part of our newly established Safeguarding team, this is a unique opportunity to help shape and influence how we respond to domestic abuse across our organisation.You'll be the specialist in your field, using your expertise to drive best practice, support colleagues, and make a real difference to residents' lives. This role would suit someone with an IDVA background who is looking to use their specialist knowledge in a strategic and influential housing setting, without carrying a traditional advocacy caseload. You'll join an organisation that genuinely cares about its residents and is committed to delivering positive change.This role can be based at one of our main offices in Farringdon, Croydon, the Isle of Wight, Maidstone or Sittingbourne . The position is part-time, 25 hours per week . We offer flexible working patterns and hybrid working , subject to business needs and agreement with your manager.Principal duties and responsibilities include, but are not limited to:Youll screen and triage all domestic abuse related concerns.Complete associated risk assessments and safety planning and identify and refer high risk cases to MARAC.Review how to manage third party reports of domestic abuse.Manage day to day domestic abuse responsibilities, by providing advice and support to colleagues, contractors and other external organisations and signpost to relevant agencies/partners for specialist support.Make referrals to safeguarding teams, social services or other specialist support and manage their response.Complete person-centred action plan with each resident, detailing all elements of support required to sustain their tenancy.Youll create action plans for our Tenancy Sustainment Officer and/or Local Link team to carry forward for ongoing support.Youll complete quality assurance checks on actions plans and oversee cases managed by other specialist teams.What youll need:Holds an IDVA, ISVA, or equivalent recognised Domestic Abuse qualification.Demonstrable experience supporting victims/survivors of domestic abuse within a safeguarding, housing, social care, or related environment.Experience completing DASH risk assessments and developing risk management and safety plans for individuals experiencing domestic abuse.Strong knowledge of safeguarding adults and children, domestic abuse legislation, and statutory responsibilities.Experience working effectively with multi-agency partners, including local authorities, social services, MARAC, health, or community safety services.Evidence of managing complex cases and communicating effectively with vulnerable residents and professional stakeholders through written, verbal, and face-to-face methods.Understanding of housing-related support, tenancy sustainment, vulnerabilities, complex needs, and the role of housing providers in responding to domestic abuse.In your supporting statement, it is important that you address how you meet each of theabovecriteriaprovidingreal examples.Closing Date: Sunday 9thAugust 2026 at 23:59Shortlisting: Tuesday11thAugust 2026Interviews: Tuesday 18thAugust 2026Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you tosubmityour application and supporting statement as soon as possible so your application can be reviewed and considered.Applying for roles with usAbout usAt Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to peoples lives.A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.What's in it for youPensionLife assuranceHealthcare cash planEyecare & dentalBirthday leaveRetailersdiscountsCycle to workBuy & sell annual leaveSeason ticket loanIn-house academy & career developmentFlexible workingInclusion and DiversityWe work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, its about celebrating differences of thought, opinion, experienceand perspective of each individual. Were all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.TPBN1_UKTJ

We're looking for a kind, compassionate and resilient Multi-Disciplinary Support Worker to join our Homelessness Social Care Service in Westminster. \n £31,593.00 per annum, working 40 hours per week. \n Want to feel like you have an exciting future? You'll feel at home here.Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBSAll applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. \n Edward Alsop Court provides support and accommodation for up to 79 men over 35 with mental health conditions complex needs. These needs may be around physical and mental health, alcohol and drug use, housing, benefits and finances, life skills development, and much more. \n \n The working pattern for this role consist of: Monday to Friday 9am-5pm, one Sunday per month (Friday off on this week), and occasional 12pm-8pm shifts. \n What you'll do: Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere Carrying out holistic assessments of new customers which incorporate relevant statutory referral information Conducting regular key work sessions that are innovative and engaging in order to achieve Support plan goals Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking' Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making \n This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead \n About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm, friendly presence Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well-organised Thrives on change and enjoys dynamic diverse environments Is confident with high levels of self-esteem Is respectful, articulate and sensitive in style of communication Is motivated towards excellence and improvement of personal performance with a can do attitude Ability to cope positively with challenging and diverse behaviour \n What you'll bring:Essential \n Facilitates case conferences for all customers Supports a caseload of customers Builds and develop strong professional partnerships with external providers Provides necessary shift cover in line with rota requirements \n About us: \n Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. \n If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. \n We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. \n We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. \n Please see full Job description on our website

HR Manager - Ilford - £35,000 - £40,000 DOEOur client, a successful and established Housing Solutions firm are currently seeking an experienced and qualified HR Manager to join their team. This is a newly created role to shape HR practice across a growing group of companies.You will be the first dedicated HR professional in the group, working as a shared resource across all brands. Reporting directly to the Group Managing Director, you will provide hands-on HR support, lead recruitment activity, manage HR systems and compliance and act as the go-to person for all employment-related matters across the business.Responsibilities:Corporate & Strategic \n\n • Maintain an up-to-date working knowledge of the operating environments across property management and regulated supported accommodation.\n, • Provide HR insight and data to support senior management decision-making and contribute to a positive and inclusive workplace culture.\n, • Support the Group Managing Director on HR governance, policy compliance, and employment law obligations across the group.\n\n Recruitment & Safer Recruitment \n\n • Update, draft and post job descriptions on relevant recruitment platforms and liaise with recruitment agencies as required.\n, • Screen applications, shortlist candidates, and coordinate interview scheduling with hiring managers.\n, • Participate in interview panels where required\n, • Manage all pre-employment checks in line with Safer Recruitment requirements, including DBS applications, references, right to work verification, and qualification checks.\n, • Ensure all recruitment documentation is completed accurately and retained on personnel files in compliance with regulatory and data protection requirements.\n, • Lead a structured onboarding process for all new starters, including system set-up (Breathe HR), equipment provision, and induction coordination.\n, • Maintain an awareness of Ofsted requirements for safer recruitment in the context of the Supported Living (regulated) division.\n\n HR Operations & Employee Relations \n\n • Provide timely, accurate, and practical HR advice to managers and employees across the group on matters including performance management, conduct, absence, probation, and wellbeing.\n, • Support disciplinary, grievance, and capability processes, including preparation of documentation, minute-taking, and adherence to ACAS Code of Practice.\n, • Maintain and monitor probation review schedules, ensuring timely action and completion across all divisions and report on HR metrics including turnover, absence, and headcount across brands.\n\n Policy, Compliance & Employment Law \n\n • Work closely with the group's HR Consultant to monitor changes in employment legislation and ensure the employee handbook, policies and procedures are updated accordingly.\n, • Maintain knowledge of current employment law, regulatory guidance (including Ofsted standards relevant to supported accommodation), and sector best practice.\n, • Support the annual review cycle for HR policies, ensuring these are version-controlled, appropriately authorised, and communicated to staff.\n\n Training & Development \n\n • Maintain and develop a training matrix across all brands to record staff training completion and identify gaps.\n, • Assist in sourcing and coordinating training providers and development opportunities appropriate to each division's regulatory and operational requirements.\n\n Skills and Experience Required: \n\n • CIPD Level 3 qualification in HR Practice (or equivalent recognised qualification) - essential\n, • Minimum 2 years' generalist HR experience covering recruitment, employee relations, and HR administration\n, • Sound knowledge of UK employment law, the Equality Act 2010, and the ACAS Code of Practice\n, • Experience managing end-to-end safer recruitment processes including DBS and reference checks\n, • Experience supporting disciplinary, grievance, or performance management processes\n, • Confident communicator - able to advise managers and staff at all levels with professionalism and clarity\n, • Strong organisational skills and the ability to manage a varied workload across multiple teams\n, • Proficient in Microsoft Office and experienced with an HRIS platform (e.g. Breathe HR or similar)\n, • CIPD Level 5 or working towards it - desirable\n, • Experience in housing, supported living, care, or another regulated social sector environment\n, • Knowledge of Ofsted standards relevant to supported accommodation or Children's Social Care\n\n Salary: £35,000 - £40,000Working Hours: Monday to Friday 9am - 5pm, office basedIf you are a proactive individual looking for a new role, please contact Anisha on the Business Support team at Dove & Hawk Property Recruitment. \n Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. 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We're looking for a kind, compassionate and resilient Night Support Worker to join our Young people Social Care Service in Bracknell. No personal care or experience is required, just the right values. \n £30,784.00 per annum, working 40 hours per week. \n Want to feel like you have an exciting future? You'll feel at home here.Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBSAll applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. \n \n What you'll do: Undertake key-working responsibilities for a caseload assigned by Management staff Meet customers regularly for support sessions, providing emotional and practical support Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change Support customers to take care of their living environment, providing emotional and practical support to ensure customers enjoy a high-quality accommodation Develop and maintain links with all key agencies and service providers in the local community Support customers to apply for benefits and manage their bills. \n This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead \n About you: Enjoys social interaction and the company of others, join in local activities to encourage customer involvement Approachable and open to others Enjoy working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised Flexible in work roles Open to feedback and good insight into self development Thrives on change and enjoys dynamic diverse environments Is confident with high levels of self-esteem Is respectful, articulate and sensitive in style of communication Is essentially customer-focused and enjoys helping people Is motivated towards excellence and improvement of personal performance with a can do attitude* Ability to cope positively with challenging and diverse behaviour \n What you'll bring:Essential Good Listening and Communication skills Good organisational skills § Ability to learn and develop within your role Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector Good standard of English and Maths Good standard of IT skillsDesirable Experience working in mental health customer group Experience of working within supported housing environment Experience of working as a support worker or similar role* Experience of working with multi disciplinary teams \n About us: \n Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. \n If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. \n We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. \n We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. \n Please see our website for full Job description