3rd Line Support - Mobile Device Management
6 days ago
Hatfield
3rd Line Engineer - Mobile Device Management Hatfield (Onsite) Up to £52,000 PLEASE NOTE: YOU MUST BE ELIGIBLE TO OBTAIN SC CLEARANCE FOR THIS ROLE (BRITISH/ILR HOLDER) VIQU has partnered with a leading technology services organisation seeking an experienced 3rd Line Engineer with expertise in Mobile Device Management (MDM). This role will play a key part in delivering secure, standardised, and high-quality mobile device services, managing large-scale enterprise estates, and supporting complex endpoint environments. Key Responsibilities of the 3rd Line Engineer - MDM: • Manage and deliver end-to-end mobile device deployments, configurations, and support (iOS and Android)., • Oversee enrolment, configuration, policy management, and in-life support across a large enterprise environment., • Provide advanced technical expertise to resolve escalated issues from 2nd line teams., • Collaborate with internal teams, customers, and vendors to ensure aligned delivery and issue resolution., • Maintain compliance with technical and security standards, contributing to a secure and scalable device estate., • Proven experience in a 3rd line or senior mobile endpoint engineering role., • Hands-on knowledge of Workspace ONE Unified Endpoint Manager, JAMF, Apple Business Manager, and Android Enterprise Manager., • Experience with M365, Entra ID, Samsung KNOX, and certificate management., • Strong understanding of iOS and Android operating systems, enrolment processes, and policy creation., • Experience in managing device onboarding/offboarding and compliance through MDM platforms., • Knowledge of Zero Trust Network Access (ZTNA) principles advantageous. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). 3rd Line Engineer - Mobile Device Management Hatfield (Onsite) Up to £52,000