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The Company: At Samson Consultants, we believe in unlocking potential and building future leaders within the property industry. We are a dynamic property consultancy with a proven track record of delivering high-quality professional services across commercial and residential sectors. We are expanding our reach and looking for ambitious, commercially minded individuals to join us as Junior Relationship Managers. This is not just a standard sales or account management job, it is a structured, fast-track pathway designed to help you build a reputation, gain hands-on industry mentorship, achieve RICS Chartered status, and ultimately step up to own and manage your own branch. *The Role:* As a Junior Relationship Manager, you will be responsible for developing, maintaining, and expanding customer pipelines while receiving one-on-one training from senior leaders. Whether you are an ambitious estate agent looking for your next step, a graduate wanting a clear career trajectory, or a high-performing professional with strong people skills, this role provides the platform to launch a lucrative, long-term property career. Key Responsibilities • Relationship Management: Proactively identify, engage, and build trusted relationships with estate agents, solicitors, accountants, landlords, and property developers., • Pipeline Building: Manage the incoming and outgoing lead pipeline, converting enquiries into active instructions across survey, valuation, and consultancy services., • Hands-On Learning: Work directly alongside experienced partners to learn the end-to-end technical and commercial aspects of property surveying., • RICS Accreditation: Actively participate in structured professional development to progress towards RICS Chartered Surveyor accreditation. Candidate Profile & Requirements • Ambition & Drive: Highly self-motivated with a strong desire to progress into leadership and branch ownership., • Exceptional Communication: Outstanding spoken and written English with the ability to network confidently with key decision-makers., • Commercial Acumen: Ability to spot business opportunities, build rapport quickly, and negotiate effectively. What We Offer • RICS Chartered Pathway: Full practical and financial support to help you achieve RICS Chartered status., • Direct Mentorship: Learn directly from seasoned industry experts with a focus on hands-on training., • Clear Career Trajectory: A defined, meritocratic pathway leading to Partnership and owning your own branch., • Competitive Package: Uncapped performance incentives., • Collaborative Culture: A supportive team environment where merit, dedication, and results are recognised and rewarded. Earnings & Pay Structure: • Commission Structure: We will start you on an uncapped commission only structure, with a chance to earn a salary after 1 month, if KPIs are hit., • Career Progression: Clear pathway toward salary, agreed KPIs, RICS Chartered status, and Partnership. Benefits: • Profit sharing Application question(s): • Aged 18 or over?, • Are you able to work in our office in Stratford, East London? Language: • English (required) Work authorisation: • United Kingdom (required) Work Location: Hybrid remote in London E15 2TF

Marlowe is a contemporary bar and restaurant located in London’s ‘creative heart’ - Shoreditch, offering a refined yet welcoming dining experience, vibrant atmosphere, and a strong focus on exceptional service. With a design-led setting and an all-day appeal, Marlowe delivers seasonal dishes alongside a curated drinks offering, creating a polished and engaging guest experience. As part of ETM Collection within ETM Group, Marlowe sits within a portfolio recognised for operational excellence, people development, and some of London’s most distinctive hospitality venues. Role Overview: At ETM Group, being a Head Chef is both a creative leadership role and a commercial responsibility. You’re not just leading a kitchen — you’re shaping the culinary identity of your venue, driving standards, and delivering exceptional food experiences that reflect our premium positioning and EPIC values. Across our ETM Collection venues — from rooftop restaurants to refined dining spaces — our Head Chefs lead high-performing kitchen teams to deliver seasonal, modern menus with consistency, creativity, and precision. You are responsible for setting the tone in your kitchen, fostering a culture of excellence, and ensuring every dish reflects the quality and attention to detail our guests expect. We place our kitchens in the hands of passionate and inspiring chefs. As Head Chef, you’ll operate with a high level of ownership and autonomy, supported by a group known for delivering premium hospitality at scale. From menu development and supplier relationships to team development and cost control, you will balance creativity with strong commercial acumen to drive performance. If you are passionate about food, leadership, and delivering exceptional dining experiences, this is an opportunity to make your mark within one of London’s leading hospitality groups. Company Benefits: • Competitive industry pay (based on salary & Tronc), • Guaranteed 48 hours per week contract, • 50% discount for you and up to 5 friends at any of our venues, • 5.6 weeks paid annual leave, • Pension, • Quarterly Incentive Scheme, • Generous employee referral scheme, • Discounted shopping at many high street stores, • Cycle to work scheme, • Access to Stream for better money management, • Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program, • Group wide Learning and Development opportunities, • Complementary hot drinks in your venue, • Complementary meal on shift, • Your birthday lunch is on us The ideal candidate will present: • Proven Experience: You have significant experience as a Head Chef or Senior Sous Chef in a high-quality or premium dining environment, ideally with experience within fast paced kitchens., • Leadership Skills: You are a strong and inspiring kitchen leader, with a passion for developing and mentoring your team., • Financial Acumen: You have a solid understanding of kitchen financials, including GP management, cost control, and labour optimisation., • Quality & Consistency: You are committed to delivering exceptional food standards with a strong attention to detail., • Commercial Awareness: You understand how to balance creativity with profitability, driving menu performance and operational efficiency., • Problem-Solving Ability: You thrive in a fast-paced kitchen environment and can adapt quickly to challenges., • Passion for Food: You have a deep appreciation for modern cuisine, seasonality, and evolving food trends., • A Hands-On Approach: You lead from the front, maintaining a strong presence in the kitchen and setting the standard for your team. About Us: ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London, — we deliver exceptional food, drink, entertainment, and guest experiences across the capital. From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge. ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Job Ref: PER1702 Branch: Tattu Canary Wharf Location: Tattu Canary Wharf, London Salary/Benefits: Up To £55,000 per annum OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 27/10/2026 Closing date: 08/12/2026 What You'll Get Up To: • Together with your team of chefs you will be responsible for the culinary experiences at our Sushi counter in Tattu Canary Wharf, • You will be a natural leader of people who can inspire a team and bring out individual potential, an ambassador of the brand; you will need to be calm and collected when managing your team., • Ensure the highest standards of food preparation and delivery., • Have exceptional cooking skills and palette with quality and innovation., • Be passionate about delivering exceptional dishes using the finest ingredients whether simple or complex., • A charismatic and confident communicator with your team and the wider restaurant team., • Have a proactive approach to driving sales and delivering growth through engagement with both kitchen and front of house teams., • Professional, hardworking, flexible, and have an immaculate eye for detail., • Keeps abreast of newest trends and innovations in the hospitality industry., • Being alert for opportunities to improve the profitability of the department, through controlling wastage and maintaining effective control regarding GP and staff., • Have responsibility for ensuring the brigade complies with all health & safety and food safety policies and procedures., • You will currently be a Head Sushi Chef from a leading restaurant., • Have extensive experience working in different types of cuisines. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

Are you ready to step into an exciting leadership role within the hospitality industry? Firmdale Hotels invites passionate individuals to join our esteemed team as a Food and Beverage Supervisor at our renowned Charlotte Street Hotel. As a Food and Beverage Supervisor, you will play a pivotal role in orchestrating the daily operations of our restaurant, collaborating closely with senior management and team members to uphold our commitment to delivering unparalleled customer service and exceeding guest expectations. This position offers an attractive opportunity for skilled professionals seeking growth and development in a dynamic environment. Responsibilities: • Lead the day-to-day management and operations of the restaurant and bar, ensuring seamless service delivery., • Cultivate strong and professional relationships with guests, ensuring their needs are anticipated and exceeded., • Address and resolve guest complaints promptly, communicating effectively with the Food and Beverage Manager to ensure swift resolution., • Maintain compliance with regulatory standards and internal policies at all times., • Collaborate closely with the Food and Beverage Manager to uphold the highest standards of service quality and consistency., • Conduct daily briefings with the team to align on objectives and expectations, fostering a cohesive and motivated work environment. * Implement strategies to enhance staff retention and development, nurturing a talented and engaged team. What you Need: • Prior experience as a Restaurant or F&B Supervisor in a fast-paced, luxury venue., • Demonstrated passion for Food and Beverage, with extensive knowledge of quality products and ingredients., • Understanding of current market trends and awareness of potential competitors., • Proven ability to manage, lead, motivate, and develop a team effectively., • Strong communication skills, with an emphasis on clarity and professionalism., • Excellent attention to detail, ensuring precision in all aspects of service delivery. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Multi-Drop Delivery Driver Company: SW Logistics Pay: £150 per completed route (£210 with VAT) Start Time: Between 7:30 am and 9:30 am Job Type: Delivery Driver About SW Logistics SW Logistics is looking for reliable, motivated and professional Multi-Drop Delivery Drivers to join our growing delivery operation.We offer a clear, competitive rate of £150 per completed route, with regular route opportunities available.Whether you have previous delivery experience or are looking to get started in the industry, we provide the training and support you need to succeed. What We Offer Competitive Daily Rate – £150 (up to £210 with VAT) • Earn £150 for every successfully completed delivery route., • Regular routes available for reliable and consistent drivers., • Clear and straightforward payment structure. Flexible Morning Start • Start times between 7:30 am and 9:30 am., • Arrive at the depot, load your vehicle and get your delivery day underway. Pre-Planned Delivery Routes • Your delivery route is planned before you leave the depot., • Focus on delivering safely, efficiently and professionally., • Clear delivery instructions to help you complete your route. Multiple Contracts & Depots • Opportunities to work across multiple delivery contracts and locations as the business grows. Full Training & Ongoing Support • Previous multi-drop delivery experience is beneficial but not essential., • Full training and ongoing operational support provided., • Guidance to help you become confident and efficient in your role. Career Progression Opportunities We believe in developing our people and promoting from within. Experienced and high-performing drivers may have opportunities to progress into roles such as: • Driver Team Leader, • Route Supervisor, • Operations Support Key Responsibilities • Collect and load parcels at the designated depot., • Complete pre-planned multi-drop delivery routes., • Deliver parcels safely, accurately and within expected delivery timeframes., • Follow delivery instructions and operational procedures., • Maintain a professional and courteous attitude when interacting with customers., • Use delivery technology and handheld devices to record deliveries., • Take responsibility for parcels and maintain accurate delivery records., • Communicate any delivery issues, delays or operational concerns promptly., • Maintain high standards of road safety and vehicle care. What We’re Looking For • A full, valid UK driving licence., • A reliable, punctual and responsible approach to work., • Good communication and customer service skills., • Ability to work independently and manage a delivery route., • Good time-management and organisational skills., • Previous multi-drop delivery experience is an advantage, but not essential., • A positive attitude and willingness to learn. Join SW Logistics If you’re hardworking, dependable and looking for regular delivery work with a straightforward earning structure, we’d love to hear from you. SW Logistics – Reliable Drivers. Professional Deliveries. Opportunities to Grow.

SELF-EMPLOYED COURIER DRIVERS – IMMEDIATE START AVAILABLE Company: MAF Logistics Ltd Location: North-West London, West London, Slough & Surrounding Areas Pay: £1.10 per successfully delivered parcel + monthly performance bonuses Earning Potential: £15+ per hour equivalent, depending on performance Job Type: Self-Employed | Flexible Working Parcel Collection: 6:30 AM Start Date: Immediate ABOUT MAF LOGISTICS MAF Logistics Ltd is expanding its delivery network and recruiting reliable, motivated self-employed courier drivers across London and surrounding areas. We welcome both experienced couriers and applicants new to the industry, offering flexible working opportunities, competitive per-parcel payments and monthly performance bonuses. WHAT WE OFFER • Competitive Pay: £1.10 per successfully delivered parcel, plus monthly performance bonuses for qualifying drivers., • Flexible Working: Choose which days you are available., • Pick Your Route: Select from available delivery routes at the warehouse., • Flexible Parcel Quantities: Choose how many parcels to collect in selected areas, subject to availability., • Monthly Bonuses: Performance and loyalty rewards of £100 or more for qualifying drivers., • £50 Referral Bonus: Receive £50 when a driver you refer completes six qualifying working days., • Driver Support: Operational assistance and onboarding guidance provided., • No Experience Required: New drivers are welcome. HOW IT WORKS 1. Submit Your Availability: Let us know which days you are available each week., 2. Receive Confirmation: We will confirm route availability the evening before your selected working day., 3. Arrive at 6:30 AM: Attend the designated warehouse on your confirmed working day., 4. Pick Your Route: Choose from the available routes on a first-come, first-served basis, subject to suitability and operational requirements., 5. Collect & Deliver: Scan, organise and load your parcels before completing deliveries using our delivery app. Important: Routes are selected at the warehouse on the day rather than allocated in advance. Any undelivered parcels must be returned to the warehouse by 9:00 PM on the same day. DELIVERY AREAS We currently cover: • NW: North-West London, including St John's Wood and surrounding areas., • HA: Harrow, Wembley, Pinner and surrounding areas., • UB: Uxbridge, Hayes, Southall, Greenford and surrounding areas., • SL: Slough, Maidenhead and surrounding areas, including SL3, SL6 and SL7. Route availability depends on daily parcel volumes. Certain areas may require previous courier experience or local knowledge. KEY RESPONSIBILITIES • Collect, organise and safely load parcels., • Complete deliveries accurately and efficiently., • Use the delivery app for scanning, navigation and Proof of Delivery (POD)., • Follow customer instructions and delivery procedures., • Reattempt unsuccessful deliveries where required., • Report delivery issues promptly to driver support., • Return undelivered parcels by the required deadline., • Maintain professional customer service and high delivery success rates. DRIVER REQUIREMENTS Applicants must have: • A valid full UK driving licence., • Their own suitable, roadworthy vehicle., • Courier / Hire & Reward insurance, or the ability to arrange it before starting., • The legal right to undertake self-employed work in the UK., • A smartphone with reliable internet access., • Good communication, time-management and organisational skills., • A reliable and professional attitude. Previous courier experience is beneficial but not essential. Onboarding guidance is provided to new drivers. PAY & MONTHLY BONUSES Standard Pay: £1.10 per successfully delivered parcel + monthly performance bonuses. Drivers may qualify for additional monthly rewards based on: • Delivery success rates and KPI performance., • Number of qualifying working days completed., • Reliability and compliance with delivery procedures. Qualifying drivers may earn £100 or more in monthly bonuses, depending on the applicable scheme. Payments are normally processed twice monthly, with bonuses assessed separately. Earnings depend on completed deliveries and individual performance. No minimum hourly earnings, routes or working hours are guaranteed. As a self-employed courier, you are responsible for your own fuel, insurance, vehicle expenses and taxes. All advertised earnings are before expenses. HOW TO APPLY We are recruiting drivers for immediate starts. 1. Apply for the position., 2. Attend a brief interview to discuss your experience and availability., 3. Complete onboarding and provide the required compliance documents., 4. Start delivering once approved, with route availability confirmed the evening before your selected working day. Apply today and join the MAF Logistics team! Job Type: Self-employed | Flexible working Pay: £1.10 per successfully delivered parcel + monthly performance bonuses Collection Time: 6:30 AM Work Location: London & surrounding areas Start Date: Immediate Work Availability: Subject to daily parcel demand

Talent Acquisition Manager London | Full-time | Office Based with Occasional Site Visits Thesleff Group is looking for a proactive, connected and commercially minded Talent Acquisition Manager to join our growing Head Office team and lead recruitment across one of London's most exciting hospitality groups. This is an excellent opportunity for an experienced recruiter who is passionate about people, hospitality and finding exceptional talent. Working closely with our Head of People, Operations, General Managers, Head Chefs, Marketing and Learning & Development teams, you will take ownership of the end-to-end recruitment journey across our growing portfolio of luxury and lifestyle hospitality brands. Our portfolio includes Los Mochis Notting Hill, Los Mochis London City, Sale e Pepe, Sale e Pepe Mare, MA/NA Mayfair, Viajante87 and Bad Boy Burritos, alongside several exciting new concepts currently in development. This is much more than a traditional recruitment role. We are looking for someone who is naturally curious and always looking ahead. Someone who enjoys building relationships, discovering great talent before they are actively looking, experimenting with new sourcing channels and creating a recruitment strategy that reflects the individuality and ambition of our brands. You will play a key role in building the teams behind our guest experience, while helping to shape how Thesleff Group attracts, engages and develops talent as we continue to grow. What you will do • Lead end-to-end recruitment across the Thesleff Group, from attraction and sourcing through to offer and onboarding., • Build and maintain a strong pipeline of exceptional candidates across front of house, culinary, management and support roles., • Proactively identify and engage talent through LinkedIn, professional networks, referrals, CV databases, social media, industry contacts and creative new channels., • Develop recruitment strategies for high-volume hiring while maintaining the quality and individuality expected of luxury and lifestyle brands., • Partner with hiring managers to understand their needs, challenge briefs where appropriate and agree effective sourcing strategies., • Manage the interview, selection, reference and offer processes with pace, consistency and attention to detail., • Create a market-leading candidate experience at every stage., • Work with the People and L&D teams to connect recruitment with onboarding, talent development and future career opportunities., • Collaborate with Marketing and Operations to develop creative attraction campaigns and compelling recruitment content., • Manage recruitment channels and budgets, ensuring activity is innovative, cost-effective and delivers a strong return on investment., • Use our ATS to maintain accurate records, manage vacancies and track candidates through each stage of the process., • Produce clear recruitment reports and insights, including time-to-fill, source effectiveness, conversion rates, cost-per-hire, candidate flow and quality of hire., • Use data, AI and recruitment technology intelligently to improve sourcing, efficiency and decision-making., • Continually review the recruitment process and recommend practical improvements to the Head of People and operational leadership team. About you You are a proactive and naturally curious recruiter who enjoys finding people others have missed. You are equally comfortable speaking with a senior hospitality professional, a rising chef, a venue manager or someone taking their first step into luxury hospitality. You will bring: • Proven experience managing recruitment in a high-volume hospitality, lifestyle, retail, hotel or similarly fast-paced environment., • An exceptional understanding of the London hospitality scene and a strong network of relevant talent., • Experience recruiting for luxury, premium or lifestyle brands, with a clear understanding of the standards and expectations involved., • A demonstrated ability to proactively source talent rather than relying solely on applications. Strong knowledge of ATS/talent-funnel systems, with expert-level confidence using recruitment data and reporting., • A genuine interest in AI and emerging recruitment tools, and the ability to use technology thoughtfully and effectively., • Excellent interviewing, influencing and relationship-building skills., • Strong commercial awareness and the ability to balance speed, quality and cost., • Excellent organisation, follow-through and attention to detail., • The confidence to advise and challenge hiring managers constructively., • A positive, open and solutions-focused approach., • Energy, warmth and a genuine love of interacting with people., • A passion for talent scouting, creative sourcing and discovering new avenues to reach exceptional candidates. Above all, you will be someone who sees recruitment as relationship-building, brand-building and future-building—not simply filling vacancies. What We Offer • Private Medical Insurance, • 10 days fully paid sick leave, • 28 days annual leave, • Pension Scheme, • Career progression within a rapidly expanding hospitality group, • Salary sacrifice, • Study support, • 50% discount across our restaurants when dining with family and friends, • Ongoing learning and professional development, • A collaborative, creative and people-focused culture, • The opportunity to work with some of London's most recognised hospitality brands Why join Thesleff Group? You will join a passionate and ambitious People team at an exciting stage of growth, working across a collection of distinctive luxury hospitality brands. You will have the opportunity to influence our recruitment strategy, build meaningful relationships across London's hospitality community and help shape the exceptional teams behind some of the city's most exciting venues. If you are connected, curious, positive and passionate about finding outstanding talent, we would love to hear from you. To apply, please send your CV and a short note explaining why you would be the right person to lead recruitment for Thesleff Group.

Are you passionate about hospitality and thrive in a dynamic, fast-paced environment? Firmdale Hotels is looking for enthusiastic and dedicated individuals to join our highly successful team at the Haymarket Hotel. Firmdale Hotels is renowned for its unique, vibrant properties and exceptional service. With a commitment to innovation and quality, we offer our guests an unparalleled experience in luxury and comfort. Join us and become a part of a team that values creativity, dedication, and excellence. As a Waiter at the Haymarket Hotel, you will play a crucial role in delivering top-notch service to our guests. Responsibilities: • Interacting with guests to take orders and make recommendations, • Delivering food and beverages promptly and accurately, • Processing payments efficiently, • Ensuring guests have everything they need for an enjoyable dining experience, • Maintaining a high standard of cleanliness and organisation in your area What you Need: • You have a genuine love for the industry and a keen interest in food and drink., • You excel in fast-paced environments and can handle multiple tables simultaneously., • Your meticulous approach ensures every order is perfect and every guest is satisfied., • You work well within a team, contributing to a supportive and positive working atmosphere., • You can interact with guests and colleagues effectively, ensuring smooth service. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Are you passionate about food and eager to start a rewarding career in the hospitality industry? Firmdale Hotels invites you to be a part of our renowned team at the Haymarket Hotel, located in the heart of London's vibrant theatre district. Known for our unique design, impeccable service, and warm atmosphere, Firmdale Hotels offers a stimulating work environment where you can grow and thrive. Firmdale Hotels is an award-winning collection of luxury boutique hotels in London and New York. Our commitment to excellence and personalised service sets us apart in the hospitality industry. We believe in nurturing talent and providing opportunities for our team members to develop their skills and advance their careers. As a Commis Waiter at the Haymarket Hotel, you will play a crucial role in delivering an exceptional dining experience to our guests. This entry-level position is perfect for individuals with a passion for food and a desire to learn and grow within the Food and Beverage sector. Responsibilities: • Supporting the wider team in delivering outstanding service, • Attending to guest requests promptly and efficiently, • Developing a deep understanding of our menus and order of service, • Ensuring the dining area is clean, organized, and ready for service, • Assisting in the preparation and presentation of dishes What you Need: • A keen willingness to work as part of a team, • Excellent customer service skills, • A passion for detail and quality, • Enthusiasm and a positive attitude What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Commis Chef - Borough Salary - Up to £15 per hour BAO Borough is looking for a Commis Chef to join the kitchen team and start building the foundations of a great kitchen career. This is a brilliant opportunity for someone at the beginning of their culinary journey - someone who’s eager to learn, loves working in a team, and takes pride in doing things properly. The Restaurant Located at the edge of Borough Market. BAO serves innovative Asian dishes in an informal, fast-paced,BAO Borough has Yakitori grill, grab & go hatch and Karaoke room. Bao's goal is to create restaurants that offer a different experience to each other, inspired by our founder's upbringing and travels around Asia. Each restaurant within the group has a unique menu and a different story. The Position At BAO, we care about the details - from how we prep to how we plate every dish. As a Commis Chef, you’ll work closely with senior chefs to learn your section, build confidence, and deliver consistently high standards during service. We’ll give you the structure, support, and feedback you need to grow - and in return, we’re looking for someone who’s committed, curious, and shows up with a great attitude every day. What you’ll be doing: • Supporting your section with prep and service, • Following recipes and guidance from senior chefs with care and attention, • Working cleanly and efficiently in a fast-paced kitchen, • Learning new skills and asking questions to keep improving, • Helping to maintain food safety and cleanliness standards, • Contributing to a positive and well-organised kitchen environment What we’re looking for: • Some kitchen experience or a strong desire to learn and grow as a chef, • A great team player who communicates clearly and asks for help when needed, • Supportive and kind - someone who wants to grow with others, not compete with them, • Focused, reliable, and proud of doing things properly, • A positive attitude and willingness to take on feedback We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team: Perks & Discounts • Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry, • Access to curated wine and meat suppliers at trade prices Rewards & Recognition • BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop, • BAO Pyramid Scheme - earn up to £500 for referring someone to join the team Growth & Development • Personalised development plans tailored to your goals, • Access to School of BAO, a series of talks, workshops and fieldtrips Work-Life Balance • Rotas released two weeks in advance so you can plan ahead Milestones • Perks to celebrate work anniversaries milestones Celebrations • Annual Wei Ya & BAO Awards Party, • BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.

Are you ready to shake up the world of hospitality with your passion for customer service? Firmdale Hotels invites talented individuals to join our renowned team at Ham Yard Hotel. Situated in the heart of London, Ham Yard Hotel is a beacon of luxury, sophistication, and unparalleled service. From lavish events to intimate gatherings, we craft unforgettable experiences for our guests, setting the stage for memories that last a lifetime. We are currently seeking a dynamic Events Bartender to elevate our team to new heights. As an Events Bartender, you will play a pivotal role in delivering exceptional service and crafting delightful libations for our esteemed guests. Your creativity, expertise, and dedication will be the cornerstone of our events bar team, ensuring that every sip is an experience to savour. Responsibilities: • Prepare a diverse range of alcoholic and non-alcoholic beverages with precision and flair, catering to the unique preferences of our discerning guests., • Thrive in a fast-paced, high-volume environment, maintaining impeccable standards of quality and efficiency even during the busiest events., • Collaborate closely with our events team to curate bespoke beverage offerings that complement and enhance the overall guest experience., • Exude confidence and professionalism behind the bar, engaging guests with charm and charisma while delivering exemplary customer service., • Work seamlessly as part of a dynamic team, fostering a culture of collaboration, respect, and excellence. What you Need: • A genuine passion for mixology and a deep-seated enthusiasm for creating memorable drinking experiences., • Exceptional customer service skills, with a keen ability to anticipate and exceed guest expectations with every interaction., • Meticulous attention to detail, ensuring that each drink is crafted to perfection and presented with flair., • Confidence and poise under pressure, thriving in a fast-paced environment while maintaining composure and professionalism., • Strong communication skills, enabling you to engage guests, collaborate with colleagues, and contribute to the vibrant atmosphere of our events bar., • A team-oriented mind-set, with a willingness to support your colleagues and contribute to the success of our events program. What We Offer: • Competitive hourly rate from £17.00 to £ 18.00 inc Service Charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Restaurant Supervisor - Borough Salary - Up to £17.50 per hour BAO Borough is looking for a Restaurant Supervisor to help lead smooth, joyful service and support the front of house team on shift. This role is perfect for someone who’s confident on the floor, great with people, and ready to take the first step into a leadership position. The Restaurant Located at the edge of Borough Market. BAO serves innovative Asian dishes in an informal, fast-paced,BAO Borough has Yakitori grill, grab & go hatch and Karaoke room. Bao's goal is to create restaurants that offer a different experience to each other, inspired by our founder's upbringing and travels around Asia. Each restaurant within the group has a unique menu and a different story. The Position At BAO, we care deeply about creating memorable experiences - for our guests and our teams. As Supervisor, you’ll help set the tone during service, lead by example on the floor, and support your manager in keeping things running smoothly. You’ll be someone the team can rely on, whether that’s training new starters, running a busy section, or jumping in wherever needed. It’s a hands-on role with real opportunity to grow. What you’ll be doing: • Supporting the FOH team during busy shifts and acting as shift lead when needed, • Running sections and helping keep service smooth, efficient, and joyful, • Training new starters and sharing knowledge with the team, • Handling guest feedback and ensuring high standards of service and presentation, • Supporting managers with floor plans, checklists, and daily briefings, • Being a reliable and positive presence on the floor What we’re looking for: • Experience in a busy, quality-led restaurant - ideally as a senior waiter or supervisor, • Confident leading a section and supporting others on shift, • Clear, friendly communication and a calm approach under pressure, • A great team player who’s happy to jump in wherever needed, • A desire to grow and take the next step in your hospitality career The Benefits We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team: Work-Life Balance • 6 shifts across 5 days, with a maximum of one double shift, • Paid overtime, • Rotas released two weeks in advance so you can plan ahead Growth & Development • Personalised development plans tailored to your goals, • Access to School of BAO, a series of talks, workshops and fieldtrips Perks & Discounts • Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry, • Access to curated wine and meat suppliers at trade prices Rewards & Recognition • BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop, • BAO Pyramid Scheme - earn up to £500 for referring someone to join the team Milestones • Extra holiday and perks to celebrate work anniversaries and milestones Celebrations • Annual Wei Ya & BAO Awards Party, • BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.

Firmdale Hotels is a collection of individually designed boutique hotels located in London and New York. Renowned for our unique décor and exceptional service, we offer a one-of-a-kind experience for our guests. At Firmdale, we value creativity, quality, and an unwavering commitment to excellence. We have an exciting opportunity for a Room Attendant to join our highly successful team at the Ham Yard Hotel. As a Room Attendant, you will play a vital role in ensuring our uniquely styled rooms are cleaned and maintained to an impeccable standard. Each of our bedrooms is designed differently, offering you a variety of work environments each day. Responsibilities: • Ensure every room is cleaned and presented to the highest standard., • Spot and address any issues to maintain our high standards., • Contribute to an exceptional guest experience through attentive service., • Work closely with other team members to ensure smooth operations. What you Need: • An eye for detail to maintain our high standards., • Ability to work well within a team environment., • Perform effectively under pressure and during busy periods., • A passion for providing excellent customer service., • Strong organisational and communication skills. What We Offer: • Competitive hourly rate of £16.00 - £17.50 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Job Description: Restaurant Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. We partner with local charities, plant trees across the UK, and, through our Stay for a Cause initiative, donate 50 meals to children in need for every shift you work. As of March 2025, we’ve provided over 25 million meals and counting! How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Sports fan? Join our California Cricket League —an in-house tournament with a grand finale at Lord’s! Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

Head Waiter – Sale e Pepe Sale e Pepe is a celebrated Italian restaurant brand, proudly delivering authentic Italian hospitality and exceptional dining experiences. Known for warm service, vibrant atmosphere, and timeless Italian cuisine, Sale e Pepe continues to create memorable experiences for every guest. We are now looking for an experienced and confident Head Waiter to join our front-of-house team and help lead service standards across the restaurant. The Role As a Head Waiter, you will play a key role in supporting the management team with the smooth running of service. You will lead by example, ensuring guests receive professional, attentive, and warm hospitality from arrival to departure. You will support and guide the wider waiting team, help maintain high service standards, and ensure the restaurant operates efficiently throughout busy services. This is an excellent opportunity for a hospitality professional with strong service experience, excellent product knowledge, and natural leadership skills who is looking to develop their career within Sale e Pepe. Key Responsibilities • Deliver exceptional guest service in line with Sale e Pepe standards, • Support the management team with the day-to-day running of service, • Lead, guide, and support Waiters, Commis Waiters, and runners during service, • Ensure guests are welcomed, seated, and looked after professionally, • Take orders accurately and confidently, including food, wine, and drinks, • Maintain strong menu knowledge and communicate recommendations clearly, • Ensure tables are set, cleared, and maintained to a high standard, • Handle guest requests, queries, and feedback in a professional and positive manner, • Support the training and development of junior team members, • Maintain cleanliness, organisation, and presentation of the restaurant floor, • Communicate effectively with the kitchen, bar, and management teams, • Follow all health, safety, hygiene, and licensing standards, • Help ensure smooth and efficient service from preparation through to close About You We would love you to have: • Previous experience as a Head Waiter, Senior Waiter, or experienced Waiter in a quality restaurant, • A genuine passion for hospitality and delivering excellent guest experiences, • Strong communication and leadership skills, • A confident, professional, and well-presented approach, • Good knowledge of food, wine, and restaurant service standards, • The ability to work effectively under pressure in a fast-paced environment, • A positive attitude and strong team spirit, • Excellent attention to detail and organisation, • A reliable, professional, and guest-focused approach, • The ambition to develop and progress within the hospitality industry, • The right to live and work in the UK What We Offer • Competitive salary, • Staff meals while on duty, • Employee dining discounts across Thesleff Group venues, • Ongoing training and development opportunities, • Career progression within a growing hospitality group, • Supportive and inclusive working environment, • The opportunity to become part of the Sale e Pepe team and contribute to its continued success Equal Opportunities Thesleff Group is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and able to reach their full potential. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. If you are passionate about hospitality, have a strong eye for service, and are ready to take the next step in your front-of-house career, we would love to hear from you.

Job Description: Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Mental & Physical Social What to Expect Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

Inspired by the industrial-chic vibe of its surroundings and situated in the vibrant heart of London's King's Cross, Granary Square Brasserie offers an all-day dining experience that embraces the lively essence of the city. Step into this dynamic haven, where modern sophistication intertwines effortlessly with contemporary design. We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK's most-loved restaurant brands. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Senior Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team's welfare, safety, and development. You'll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained. About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Japanese Chef Position Overview Mileo The Palm Dubai seeks an exceptional Japanese Chef to join our culinary team and lead one of our seven distinctive dining destinations. As a key member of our food and beverage operations, you will bring authentic Japanese culinary expertise to our guests while embodying Mileo's commitment to thoughtful design, heartfelt service, and genuine connection. This is an opportunity to showcase your mastery of Japanese cuisine within a luxury lifestyle resort that values creativity, quality, and cultural authenticity. About Mileo The Palm Dubai Nestled on the West Beach of Palm Jumeirah, Mileo The Palm is Dubai's most distinctive lifestyle beach resort hotel. Our property seamlessly blends coastal soul with urban vibrance, offering design-led rooms and residences alongside seven distinctive dining and drinking destinations. We are committed to 'Where Life Slows & The Vibe Flows'—creating a refined sanctuary where guests experience quiet luxury and genuine hospitality. Our team is passionate about inspiring wellness for everyone, everywhere, and building a community where guests and locals move seamlessly between beach and city experiences. Key Responsibilities Required Qualifications Desired Attributes What We Offer Mileo The Palm is committed to fostering a workplace where team members feel valued, supported, and inspired to grow. We offer competitive compensation, comprehensive benefits, and opportunities for professional development within a luxury hospitality setting. You will be part of a supportive community that prioritizes your wellbeing, celebrates creativity, and recognizes exceptional contributions. We believe in empowering our team members to bring their whole selves to work and to thrive both professionally and personally. Why Join Mileo The Palm? This is more than a job—it's an invitation to be part of a distinctive hospitality community. You will work alongside passionate professionals who share your commitment to excellence and guest satisfaction. Mileo's culture emphasizes connection, creativity, and genuine care, creating an environment where your skills are valued and your growth is supported. Join us in creating unforgettable experiences where life slows and the vibe flows.

Chef de Partie – Hot Section | MA/NA Mayfair About MA/NA MA/NA Mayfair is inspired by the Japanese philosophy that every ingredient carries an invisible energy shaped by nature and the hands that honour it. 'Mana' is the spiritual force that exists beneath the surface of all things. It is felt rather than seen, transforming emotion into experience and a meal into memory. MA/NA offers a seamless connection between restaurant and bar, where refined Japanese cuisine is paired with an exceptional cocktail, wine and sake programme. Every element, from cuisine and service to design, sound and light, has been carefully considered to create an unforgettable guest experience. The Kitchen Led by Executive Chef Leo Tanyag, the MA/NA kitchen celebrates the artistry of Japanese cuisine through precision, restraint and exceptional craftsmanship. Working with exceptional seasonal produce, the team combines traditional Japanese techniques with contemporary creativity to produce dishes that showcase balance, purity and flavour in every detail. The Role – Chef de Partie (Hot Section) MA/NA is seeking an exceptional Chef de Partie to join our talented kitchen brigade. As Chef de Partie, you will take ownership of one of the most important sections in the kitchen, preparing and executing dishes with consistency, precision and exceptional attention to detail. Working closely with the Head Chef, Sous Chefs and wider brigade, the Chef de Partie will ensure every dish leaving the pass reflects the quality and philosophy of MA/NA. This role is ideal for a passionate Chef de Partie who thrives in a high-performance kitchen, enjoys working with premium ingredients and takes pride in delivering beautifully executed food during every service. What We're Looking For • Previous experience as a Chef de Partie, or an experienced Demi Chef de Partie ready to step up, within a premium restaurant or fine dining environment, • Strong experience working on a hot section, confidently managing service under pressure, • Passion for Japanese cuisine and a desire to learn advanced techniques, • Excellent cooking skills with meticulous attention to detail, • Calm, organised and professional during busy services, • Strong communication skills and a collaborative approach to teamwork, • Commitment to maintaining the highest standards of food safety, hygiene and presentation What We Offer • Competitive salary plus generous tronc, • Private health insurance, • 10 fully paid sick days each year, • 50% discount across Thesleff Group restaurants for you and your friends or family, • Excellent career progression within one of London's fastest-growing hospitality groups, • Training and development from internationally experienced chefs, • Staff meals whilst on duty, • A supportive, respectful and ambitious kitchen culture Join MA/NA If you are an ambitious Chef de Partie looking to develop your career within one of London's most exciting Japanese restaurants, we would love to hear from you. Join a kitchen where craftsmanship, precision and creativity are celebrated every day, and where talented chefs are given the opportunity to grow alongside some of the industry's best. Thesleff Group is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recruit based on skills, experience and potential, ensuring all applicants are treated fairly and with respect regardless of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Chef at Mileo The Palm About Mileo The Palm Mileo The Palm is Dubai's distinctive lifestyle beach resort hotel located on the West Beach of Palm Jumeirah. We represent a unique blend of coastal soul and urban vibrance, offering design-led rooms, residences, and villas ranging from deluxe studios to presidential suites. Our seven distinctive dining and drinking destinations—including AY Restaurant, AYA The Rooftop, Matcha 16 Café, Papagalos, AKA Sushi Bar, Fanzone, and in-room dining—are at the heart of our guest experience. We position ourselves as a sanctuary where guests experience quiet luxury, moving seamlessly between beach days and city nights while enjoying thoughtful design, heartfelt service, and a strong sense of community. About This Role We are seeking a talented and passionate Chef to join Restaurante La Salseta, one of our signature dining destinations at Mileo The Palm. As a Chef, you will play a pivotal role in creating exceptional culinary experiences that embody our commitment to quality, creativity, and authentic flavour. You will work alongside a dynamic culinary team in a fast-paced, creative environment where your skills and passion directly contribute to our guests' memorable dining experiences. Key Responsibilities What We're Looking For Why Join Mileo The Palm At Mileo The Palm, we believe our people are our greatest asset. We cultivate a culture where curiosity, respect, and creativity are not just values but lived experiences. Here, your ideas are treasured, and your professional growth is prioritized. We foster genuine connection and community through regular touchpoints, from all-hands meetings to casual coffee chats, ensuring every team member feels supported and valued. As a Chef at Restaurante La Salseta, you'll be part of a talented culinary community dedicated to inspiring our guests while enjoying the vibrant energy of Dubai's most distinctive lifestyle beach resort. Employment Details

Are you passionate about creating unforgettable experiences in hospitality? Do you thrive in a dynamic environment where every day brings new opportunities? If so, we have the perfect role for you at Ham Yard Hotel! As a Bartender at Ham Yard Hotel, you will be an integral part of our esteemed bar team, crafting a diverse range of both alcoholic and non-alcoholic beverages with flair and finesse. From classic cocktails to innovative creations, you will have the opportunity to showcase your skills in a fast-paced, high-volume environment. Your dedication to delivering inspirational service and ensuring every drink is a delight will contribute to the continued success of our bar and the satisfaction of our guests. Responsibilities: • Prepare and serve a wide variety of beverages, including cocktails, mocktails, and specialty drinks, with precision and creativity., • Maintain a clean and organised bar area, adhering to health and safety standards at all times., • Engage with guests in a friendly and professional manner, providing personalized recommendations and ensuring exceptional customer service., • Collaborate with fellow team members to uphold the high standards of our bar and contribute to a positive work environment., • Demonstrate a keen attention to detail in every aspect of drink preparation and presentation., • Stay informed about current beverage trends and participate in training opportunities to further develop your skills and knowledge. What you Need: • A passion for hospitality and a genuine desire to create memorable experiences for our guests., • The ability to thrive in a collaborative team environment, working effectively alongside colleagues to achieve common goals., • Previous experience in a similar role is desirable but not essential; we welcome enthusiastic individuals with a willingness to learn., • Excellent communication skills and a natural flair for providing exceptional customer service., • A keen eye for detail and a commitment to maintaining high standards in every aspect of your work., • Enthusiasm, energy, and a positive attitude that inspires both your colleagues and our guests. What We Offer: • Competitive hourly rate from £17.00 to £ 18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

FRONT OF HOUSE ASSISTANT - NIGHTS LOCKE LONDON ALDGATE As a Front of House Assistant - Nights, you'll be one of the first faces our guests see, creating a warm welcome and delivering great service throughout their stay. From check-in to check-out, you'll help ensure every guest enjoys a seamless experience while supporting the wider hotel operation. If you're passionate about hospitality, enjoy working with people and thrive in a fast-paced, team-focused environment, then this is the place for you. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Welcome every guest with genuine warmth, personality and professionalism. Deliver seamless check-ins, check-outs, reservations and guest support. Share local knowledge and personalised recommendations to enhance every stay. Host our vibrant public spaces, creating a welcoming atmosphere and resolving guest queries with confidence. Provide outstanding food and beverage service across our restaurant, bar, breakfast and grab-and-go outlets. Keep our hotel looking its best, maintaining high standards of presentation, cleanliness and safety. Support events, hotel activations and work flexibly across departments to meet the needs of the business. Be a collaborative team player who brings energy, positivity and a passion for creating unforgettable guest experiences. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous hotel reception experience Experience in food and beverage services is desirable Experience using PMS and POS systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Are you passionate about hospitality and thrive in a dynamic, fast-paced environment? Firmdale Hotels is looking for enthusiastic and dedicated individuals to join our highly successful team at the Haymarket Hotel. Firmdale Hotels is renowned for its unique, vibrant properties and exceptional service. With a commitment to innovation and quality, we offer our guests an unparalleled experience in luxury and comfort. Join us and become a part of a team that values creativity, dedication, and excellence. As a Waiter at the Haymarket Hotel, you will play a crucial role in delivering top-notch service to our guests. Responsibilities: • Interacting with guests to take orders and make recommendations, • Delivering food and beverages promptly and accurately, • Processing payments efficiently, • Ensuring guests have everything they need for an enjoyable dining experience, • Maintaining a high standard of cleanliness and organisation in your area What you Need: • You have a genuine love for the industry and a keen interest in food and drink., • You excel in fast-paced environments and can handle multiple tables simultaneously., • Your meticulous approach ensures every order is perfect and every guest is satisfied., • You work well within a team, contributing to a supportive and positive working atmosphere., • You can interact with guests and colleagues effectively, ensuring smooth service. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

WHY WORK FOR US Here at Blacklock we`ve fully embraced cultural diversity and made it our superpower. Our people are the very beating heart of our restaurants, where everyone can be themselves and truly shine in their natural brilliance. We also have quite a few OGs who have been rocking the floor for 8+ years, and still going strong (and surprisingly fast), which should count for something! Just like the well-being of our people we feel the same way about the planet – we're proud to be a certified B Corp. OUR OFFER TO YOU • A safe and respectful place where you can be yourself and speak your truth., • Learning and growing. We'll train you from the ground up and invest in one of the best, varied training programmes out there, helping you become a top-tier industry professional opening many doors for your future., • Flexible hours. We will do our best to design your work schedule around your lifestyle., • Become a part of a high performing, self-assured team., • Autonomy. Once we've given you all the tools and knowledge you need, we believe the best thing we can do is give you the space to do your thing. Micromanagement is not our style., • Work with a well-seasoned leadership team. Our restaurants move at a fast pace, with high energy and emotional intensity, but our managers know how to keep teams focused and in control., • Join an ever-growing, nationwide network of people who genuinely support and look out for one another., • Job security! There is no queue of AI-driven robots outside of our restaurants wanting to take our jobs. We check every day – so far so good! SOME OF THE GREAT PERKS TO ENJOY AS PART OF OUR BENEFIT PACKAGE • 50% off food across all our restaurants for you and up to three guests., • Enjoy our superb-quality chops, steaks, and premium wine at cost price – perfect for hosting a BBQ in the garden or home party., • A choice of freshly prepared hot meals (buffet-style) on shift with the team's dietary requirements in mind. Vegetarians and vegans are welcome! We make sure everyone's well fed and ready to rock., • Plenty of breaks (all paid) throughout the day to rest, recharge, and step outside., • 30 days holiday plus service charge: 28 statutory days, plus an extra day for your birthday and another to enjoy Blackstock – our yearly end-of-summer open-air festival (it`s awesome!)., • Christmas and New Year's Day off (we are closed 24th-26th Dec and 1st Jan), • One paid day each year to give back through volunteering – you choose the cause, whatever speaks to you., • Free mortgage advice., • Hardship Loan Scheme to support you in unexpected situations., • Face-to-face counselling support, legal advice and hardship grants through our Employee Assistance Programme., • Special milestone rewards including CODE membership, weekend away, extra holidays and fully paid sabbaticals. ..And more! WHAT WE WOULD LOVE FROM YOU IN RETURN We are not simply hiring staff but building a community of good natured people who crave and find meaning in human connection. We are looking for a strong mix of fierce intelligence, kindness, and a desire to change hospitality, and the world, for the better. While experience is valued and certainly an advantage, who you are as a person matters far more. If our story speaks to you, we would love to hear yours.

Are you passionate about food and thrive in a dynamic, fast-paced environment? Firmdale Hotels is seeking a dedicated Demi Chef de Partie to join our exceptional culinary team at the prestigious Ham Yard Hotel. This is your chance to shine in a role where your talent and enthusiasm for culinary excellence will be valued and nurtured. Firmdale Hotels is renowned for its unique blend of luxury, style, and impeccable service. With a collection of award-winning boutique hotels in London and New York, we pride ourselves on creating unforgettable experiences for our guests. Our commitment to excellence extends to our culinary offerings, where innovation and quality are at the heart of everything we do. As a Demi Chef de Partie, you will play a crucial role in our kitchen operations, ensuring the highest standards of food preparation and presentation. You will work closely with our talented team to deliver exceptional dining experiences across breakfast, lunch, and dinner services. Your creativity, attention to detail, and dedication to culinary artistry will contribute to our reputation for outstanding cuisine. Responsibilities: • Assist with the preparation and order of service for breakfast, lunch, or dinner., • Supervise and support a small team, ensuring smooth kitchen operations., • Monitor stock levels and manage ordering within your section., • Maintain exceptional attention to detail in food preparation and presentation., • Collaborate effectively with the team, demonstrating strong organisational and communication skills., • Uphold the highest standards of hygiene and safety in the kitchen. What you Need: • Previous experience in a similar role within a high-pressure, busy environment., • A genuine passion for food and a keen eye for detail., • Proven ability to supervise and motivate a small team., • Strong organisational and communication skills., • Ability to thrive in a dynamic, fast-paced team environment. What We Offer: • Competitive hourly rate from £15.50 to £ 16.50 (£ 36,500 - £38,500 p.a.) inc Service Charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

About Us: At Lucky Voice, we are passionate about delivering an unforgettable night out. From private karaoke rooms to expertly crafted cocktails and delicious food. Our venues are designed to provide the ultimate social experience. We're on a mission to give people a place to let go and create unforgettable memories every time, and that includes our team. We are currently looking for experienced, dynamic & driven bartenders to join our Soho venue! If you are confident, proactive and passionate about hospitality, people and creating memorable customer experiences, we'd love to hear from you. The role: As a Lucky Voice Bartender, you bring the experience, energy and a genuine passion for delivering unforgettable guest experiences. Highly organised and a natural communicator, you inspire your colleagues to deliver excellence whilst ensuring smooth, seamless operations every shift. About you: • You have at least 1 year of bartending experience., • You thrive in a fast-paced, team-oriented environment., • You have a solid understanding of the industry and stay up to date with current trends and best practices., • Knowledge of cocktails, spirits, beers, and wines is an advantage., • You bring energy, positivity and a sense of fun to the workplace, making both your team and customers feel welcome and valued. Key responsibilities: • Prepare and serve alcoholic and non-alcoholic drinks., • Deliver excellent customer service in the bar., • Take orders, process payments, and check ID in line with Challenge 25., • Keep the bar clean, stocked, and well organised., • Follow health, safety, and licensing regulations., • Work as part of the team to ensure a great guest experience. Please note: This role requires flexibility and late working hours.

Marlowe is a contemporary bar and restaurant located near Old Street, in the heart of London's vibrant Shoreditch neighbourhood. Situated within a 5 start Montcalm East, Autograph Collection hotel, Marlowe offers a refined yet welcoming dining experience, combining a stylish, design-led setting with a vibrant atmosphere and a strong focus on exceptional service. Alongside its all-day restaurant offering, the kitchen is responsible for delivering a high-quality breakfast service for hotel guests, ensuring a consistently excellent dining experience throughout the day. Seasonal dishes and a curated drinks offering complete the experience, creating a polished and engaging destination for both hotel guests and local visitors. As part of ETM Collection within ETM Group, Marlowe sits within a portfolio recognised for operational excellence, people development, and some of London's most distinctive hospitality venues. Role Overview: At ETM Group, being a Head Chef is both a creative leadership role and a commercial responsibility. You're not just leading a kitchen – you're shaping the culinary identity of your venue, driving standards, and delivering exceptional food experiences that reflect our premium positioning and EPIC values. At Marlowe, this also means overseeing a kitchen operation within a hotel environment, where expectations extend beyond the restaurant itself. You will be responsible for delivering a consistently high-quality breakfast service for hotel guests, alongside the restaurant's all-day food offering, ensuring that every service meets the standards and expectations of the hotel brand. Maintaining excellent food safety, hygiene, presentation and operational standards will be essential, with a strong focus on consistency across every aspect of the kitchen operation. Across our ETM Collection venues – from rooftop restaurants to refined dining spaces – our Head Chefs lead high-performing kitchen teams to deliver seasonal, modern menus with consistency, creativity, and precision. You are responsible for setting the tone in your kitchen, fostering a culture of excellence, and ensuring every dish reflects the quality and attention to detail our guests expect. We place our kitchens in the hands of passionate and inspiring chefs. As Head Chef, you'll operate with a high level of ownership and autonomy, supported by a group known for delivering premium hospitality at scale. From menu development and supplier relationships to team development and cost control, you will balance creativity with strong commercial acumen to drive performance. If you are passionate about food, leadership, and delivering exceptional dining experiences, this is an opportunity to make your mark within one of London's leading hospitality groups. Company Benefits: • Competitive industry pay (based on salary & Tronc), • Guaranteed 48 hours per week contract, • 50% discount for you and up to 5 friends at any of our venues, • 5.6 weeks paid annual leave, • Pension, • Quarterly Incentive Scheme, • Generous employee referral scheme, • Discounted shopping at many high street stores, • Cycle to work scheme, • Access to Stream for better money management, • Access to the award-winning Hospitality Action Charity, offering an Employee Assistance Programme, • Group-wide Learning and Development opportunities, • Complimentary hot drinks in your venue, • Complimentary meal on shift, • Your birthday lunch is on us The ideal candidate will present: • Proven Experience: You have significant experience as a Head Chef or Senior Sous Chef in a high-quality or premium dining environment, ideally with experience in hotel kitchens or breakfast operations., • Leadership Skills: You are a strong and inspiring kitchen leader, with a passion for developing and mentoring your team., • Financial Acumen: You have a solid understanding of kitchen financials, including GP management, cost control, and labour optimisation., • Quality & Consistency: You are committed to delivering exceptional food standards, with a strong attention to detail and the ability to maintain consistency across breakfast and all-day service., • Hotel Standards: You understand the expectations of operating within a hotel environment and can ensure that all kitchen operations, food safety, hygiene and service standards align with the hotel's brand requirements., • Commercial Awareness: You understand how to balance creativity with profitability, driving menu performance and operational efficiency., • Problem-Solving Ability: You thrive in a fast-paced kitchen environment and can adapt quickly to challenges., • Passion for Food: You have a deep appreciation for modern cuisine, seasonality, and evolving food trends., • A Hands-On Approach: You lead from the front, maintaining a strong presence in the kitchen and setting the standard for your team. About Us: ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London, we deliver exceptional food, drink, entertainment, and guest experiences across the capital. From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge. ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives

Inspired by the industrial-chic vibe of its surroundings and situated in the vibrant heart of London's King's Cross, Granary Square Brasserie offers an all-day dining experience that embraces the lively essence of the city. Step into this dynamic haven, where modern sophistication intertwines effortlessly with contemporary design. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK's most-loved restaurant brands. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest's needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

BAO City is looking for a Front of House Team Member to join the team and help deliver warm, joyful service every day - whether that’s on the floor, behind the bar, or running food with energy and care. This role is ideal for someone who loves hospitality, works well in a team, and brings positive energy to every shift, no matter the role they’re in. The Restaurant Our Bloomberg Arcade restaurant is home to BAO’s flagship karaoke experience " with two private KTV rooms bringing the spirit of Taipei’s nightlife into the heart of the City. The dining room sits between them, buzzing with energy from weekday lunch through to late-night feasting. Unique to this location are our sharing bao platters, designed for group dining with bold, playful service. The Position At BAO, we do things properly - from how we welcome guests to how we support each other on shift. As a FOH Team Member, you could be working a section, running dishes, or making drinks behind the bar. Whatever the role, you’ll be part of creating a calm, confident atmosphere and consistently great guest experiences. You don’t need loads of experience, just a great attitude, attention to detail, and a willingness to learn. We’ll teach you everything else. What you’ll be doing: • Running food and drinks with speed and care, • Working a section and guiding guests through the BAO experience, • Preparing drinks or supporting bar service, depending on the shift, • Helping keep the restaurant clean, organised, and ready for service, • Communicating clearly with your team to keep things flowing smoothly, • Learning about the menu, service style, and guest care standards What we’re looking for: • A friendly, positive presence - someone who genuinely enjoys hospitality, • Comfortable multitasking and working in a fast-paced environment, • Supportive and kind - a real team player who helps others and leads with care, • A good communicator who takes direction well and isn’t afraid to ask questions, • A strong work ethic and pride in doing things properly We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team: Perks & Discounts • Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry, • Access to curated wine and meat suppliers at trade prices Rewards & Recognition • BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop, • BAO Pyramid Scheme - earn up to £500 for referring someone to join the team Growth & Development • Personalised development plans tailored to your goals, • Access to School of BAO, a series of talks, workshops and fieldtrips Work-Life Balance • Rotas released two weeks in advance so you can plan ahead Milestones • Perks to celebrate work anniversaries milestones Celebrations • Annual Wei Ya & BAO Awards Party, • BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.

We are seeking skilled professionals with a proven and verifiable track record in luxury garment alterations within the UK or European fashion industry. Candidates with experience in luxury fashion houses, bespoke suiting, haute couture, bridal and wedding dresses, designer studios, garment manufacturing or specialist alteration workshops are particularly welcome. Strong technical tailoring skills, precision, exceptional finishing and the ability to work confidently with high-end designer garments are essential. Experience in pattern cutting and garment construction would be a significant advantage. If you are an experienced tailoring professional interested in working in a specialist luxury studio, we would love to hear from you. Please send your CV, a brief summary of your experience.

WHY WORK FOR US Here at Blacklock we`ve fully embraced cultural diversity and made it our superpower. Our people are the very beating heart of our restaurants, where everyone can be themselves and truly shine in their natural brilliance. We also have quite a few OGs who have been rocking the floor for 8+ years, and still going strong (and surprisingly fast), which should count for something! Just like the well-being of our people we feel the same way about the planet – we're proud to be a certified B Corp. OUR OFFER TO YOU • A safe and respectful place where you can be yourself and speak your truth., • Learning and growing. We'll train you from the ground up and invest in one of the best, varied training programmes out there, helping you become a top-tier industry professional opening many doors for your future., • Flexible hours. We will do our best to design your work schedule around your lifestyle., • Become a part of a high performing, self-assured team., • Autonomy. Once we've given you all the tools and knowledge you need, we believe the best thing we can do is give you the space to do your thing. Micromanagement is not our style., • Work with a well-seasoned leadership team. Our restaurants move at a fast pace, with high energy and emotional intensity, but our managers know how to keep teams focused and in control., • Join an ever-growing, nationwide network of people who genuinely support and look out for one another., • Job security! There is no queue of AI-driven robots outside of our restaurants wanting to take our jobs. We check every day – so far so good! SOME OF THE GREAT PERKS TO ENJOY AS PART OF OUR BENEFIT PACKAGE • 50% off food across all our restaurants for you and up to three guests., • Enjoy our superb-quality chops, steaks, and premium wine at cost price – perfect for hosting a BBQ in the garden or home party., • A choice of freshly prepared hot meals (buffet-style) on shift with the team's dietary requirements in mind. Vegetarians and vegans are welcome! We make sure everyone's well fed and ready to rock., • Plenty of breaks (all paid) throughout the day to rest, recharge, and step outside., • 30 days holiday plus service charge: 28 statutory days, plus an extra day for your birthday and another to enjoy Blackstock – our yearly end-of-summer open-air festival (it`s awesome!)., • Christmas and New Year's Day off (we are closed 24th-26th Dec and 1st Jan), • One paid day each year to give back through volunteering – you choose the cause, whatever speaks to you., • Free mortgage advice., • Hardship Loan Scheme to support you in unexpected situations., • Face-to-face counselling support, legal advice and hardship grants through our Employee Assistance Programme., • Special milestone rewards including CODE membership, weekend away, extra holidays and fully paid sabbaticals. ..And more! WHAT WE WOULD LOVE FROM YOU IN RETURN We are not simply hiring staff but building a community of good natured people who crave and find meaning in human connection. We are looking for a strong mix of fierce intelligence, kindness, and a desire to change hospitality, and the world, for the better. While experience is valued and certainly an advantage, who you are as a person matters far more. If our story speaks to you, we would love to hear yours.

Are you passionate about hospitality and eager to be the welcoming face of a renowned restaurant? Firmdale Hotels is looking for a dynamic and friendly Host to join our esteemed team at the Haymarket Hotel. Firmdale Hotels is a collection of award-winning boutique hotels, known for their unique design, vibrant atmosphere, and exceptional service. Our commitment to creating memorable experiences for our guests is matched only by our dedication to fostering a supportive and inspiring work environment for our team members. Join us and become a part of a company that values creativity, teamwork, and excellence. As a Host at the Haymarket Hotel, you will be the first point of contact for our guests, setting the tone for their entire dining experience. Responsibilities: • Creating a welcoming and friendly atmosphere from the moment guests arrive., • Engaging with guests to ensure they feel valued and at home., • Managing bookings to optimise the dining room flow and guest satisfaction., • Working closely with the team and management to ensure seamless service., • Ensuring the dining area is impeccable and guests receive top-notch service. What you Need: • Keen to work as part of a dynamic and supportive team., • Strong interpersonal skills and a genuine passion for providing outstanding service., • A meticulous approach to ensuring every guest's experience is perfect., • A warm, approachable demeanour and a proactive attitude., • Previous experience in a similar environment is desirable but not essential. We value personality and a passion for hospitality above all. What We Offer: • Competitive hourly rate of £16.00 - £17.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

BAO Shoreditch is looking for a Senior Sous Chef to help lead the kitchen team with care, clarity, and consistency. This is a key role in the day-to-day running of the kitchen - perfect for someone who takes pride in high standards and supports others to do their best work. You’ll work closely with the Head Chef, helping to set the tone on shift, guide the team, and keep service running smoothly. At BAO, we believe in building kitchens where people can grow, with a 6-shift week to support better balance and a strong focus on development. The Restaurant Tucked into East London’s creative hub, BAO Shoreditch takes its cue from the bustling beef noodle shops of Taiwan - reimagined with a playful, London twist. Upstairs, guests enjoy rich bowls of beef noodle soup, signature BAOs, and a menu full of bold Taiwanese flavours. Downstairs, there’s a bar and private KTV room, a unique space for late-night drinks, group dining, and the occasional singalong. It brings a fun, unexpected layer to the Shoreditch experience. Like every BAO restaurant, Shoreditch has its own identity - energetic, characterful, and rooted in great food and service. The Position At BAO, we care about doing things properly - from the quality of our ingredients to how we run our kitchens. This role is all about consistency, standards, and leading by example. You’ll work closely with the Executive Chef to deliver our menus to the highest standard, manage the day-to-day kitchen operation, and support your team to do their best work. This is a key leadership role for someone who thrives in a fast-paced, quality-led environment and is looking to take the next step in their culinary career. What you’ll be doing: • Supporting the Head Chef in running smooth, efficient day-to-day kitchen operations, • Leading service and maintaining quality, consistency, and presentation across every dish, • Managing prep schedules, ordering, stock control, and kitchen organisation, • Coaching and supporting junior team members - helping build a kind and capable kitchen culture, • Assisting with rota planning, costings, and food safety compliance What we’re looking for: • Experience as a Senior Sous Chef or strong Sous Chef in a quality-focused kitchen, • Confident in kitchen systems and structure - you know what ‘good’ looks like, • A calm, organised and detail-focused approach to leadership, • Someone who leads with kindness, communicates clearly, and sets a great example on shift The Benefits We want working at BAO to feel like stepping into a warm, fluffy bao - soft, supportive, and full of good stuff. Here's what you'll get as part of the team: Work-Life Balance • 6 shifts across 5 days, with a maximum of one double shift, • Paid overtime, • Rotas released two weeks in advance so you can plan ahead Growth & Development • Personalised development plans tailored to your goals, • Access to School of BAO, a series of talks, workshops and fieldtrips Perks & Discounts • Up to 50% off food and drink across all BAO restaurants and discounts across friends in the industry, • Access to curated wine and meat suppliers at trade prices Rewards & Recognition • BAOcoin - earn rewards for living BAO values, then spend them in the BAOshop, • BAO Pyramid Scheme - earn up to £500 for referring someone to join the team Milestones • Extra holiday and perks to celebrate work anniversaries and milestones Celebrations • Annual Wei Ya & BAO Awards Party, • BAO Social Clubs: Grandma’s Home Cooking Club, Hot Pot Supperclub The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.

INTERIM HOTEL PROCUREMENT SPECIALIST – LONDON HQ The Interim Hotel Procurement Specialist is responsible for leading the procurement function across the hotel portfolio, ensuring the business secures the right products, services, and supplier partnerships to deliver exceptional guest experiences while achieving commercial value. This role requires a commercially minded procurement professional with hospitality experience, strong negotiation skills, and the ability to drive cost efficiencies without compromising quality or brand standards. As an interim appointment, you will provide immediate expertise, review current procurement practices, identify opportunities for improvement, and support operational teams through a period of change and business transformation. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead procurement across the hotel portfolio, delivering commercial value while supporting operational excellence. Develop and implement sourcing strategies across key spend categories, driving cost efficiencies without compromising quality or brand standards. Build and manage strong supplier relationships, negotiate contracts, monitor performance, and mitigate supply chain risks. Partner with hotel operations to support day-to-day purchasing, property openings, refurbishments, and capital projects. Analyse spend, identify savings opportunities, and support budgeting, forecasting, and procurement reporting. Ensure purchasing activities comply with company policies, legal requirements, and sustainable procurement practices. Work collaboratively with Operations, Finance, Food & Beverage, Development, and Property teams to deliver procurement initiatives and continuous improvement across the business. THE FIRE YOU CARRY A proactive, can-do attitude with the confidence to take ownership and drive results. An entrepreneurial mindset with the ability to identify opportunities, challenge thinking, and create solutions. The ability to thrive in a fast-paced, ever-changing environment. Proven procurement experience within hospitality, hotels, serviced apartments, or a multi-site operational environment. A successful track record of developing procurement strategies that deliver commercial value, cost savings, and operational efficiencies. Demonstrated success in supplier negotiations, contract management, and strategic sourcing across multiple spend categories. Strong knowledge of hospitality procurement, including Food & Beverage, Rooms, Housekeeping, Engineering, IT, and Operational Supplies. Experience partnering with operational teams and managing multiple stakeholders across a complex, fast-paced business. The ability to analyse spend, identify opportunities, and implement continuous improvements that enhance performance and value. A commercial mindset with the drive to maximise opportunities and deliver meaningful impact. YOUR PROVEN TRACK Excellent commercial acumen with strong analytical and problem-solving skills. Outstanding negotiation, communication, and relationship-building abilities. Highly organised with strong project management skills and the ability to manage competing priorities. Experience using procurement systems, purchasing platforms, and Microsoft Office applications. Strong understanding of hospitality supply chains, supplier markets, and industry trends. The ability to work independently, adapt quickly, and deliver results in an interim role. A collaborative approach with the confidence to influence stakeholders at all levels. A passion for continuous improvement and delivering exceptional outcomes. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

This is an opportunity to work with some of the latest technology on the market. Individuals must have commercial experience in working with Kubernetes and Kafka. Paying up to £50000 depending on experience • Design, develop and test new micro-service applications using container technologies such as Docker and Kubernetes, • Collaborate with other developers, sharing and receiving knowledge, • Mentoring more junior developers and driving and designing in house training., • Build applications that scale predictably, facilitate development across multiple developers and teams and promote maintainability and extensibility., • Maintain and contribute to software delivery principles and guidelines based on internal standards and industry best-practice What you'll bring: • Extensive system development knowledge with Java,, • Familiarity with configuration and build tools such as Jenkins, Maven, Gradle, • Familiarity with Prometheus and Grafana, • Applied knowledge of software engineer standard methodology and multiple software development methodologies. eg XP, Scrum, • Knowledge of design patterns and solid principles especially event driven designs, • Test Driven Development (TDD), Behaviour Driven Development (BDD) & Pair programming, • Experience of working with APIs, • Experience with MQTT (IOT), Kafka The interview process has begun, so if you believe you have the right experience then please get in touch ASAP! Java Developer - Java Engineer - Java - Kafka - TDD - Hybrid - London - Immediate Starters Individuals must have commercial experience in working with Kubernetes and Kafka. Roles and Responsibilities: • Design, develop and test new micro-service applications using container technologies such as Docker and Kubernetes, • Collaborate with other developers, sharing and receiving knowledge, • Mentoring more junior developers and driving and designing in house training., • Build applications that scale predictably, facilitate development across multiple developers and teams and promote maintainability and extensibility., • Maintain and contribute to software delivery principles and guidelines based on internal standards and industry best-practice What you'll bring: • Extensive system development knowledge with Java,, • Familiarity with configuration and build tools such as Jenkins, Maven, Gradle, • Familiarity with Prometheus and Grafana, • Applied knowledge of software engineer standard methodology and multiple software development methodologies. eg XP, Scrum, • Knowledge of design patterns and solid principles especially event driven designs, • Test Driven Development (TDD), Behaviour Driven Development (BDD) & Pair programming, • Experience of working with APIs, • Experience with MQTT (IOT), Kafka

Trogolo was founded from a passion for bringing the spirit of Tuscany to London, by the team behind Petersham Nurseries. Our vision is to showcase Italy’s finest wines, with a particular focus on Tuscany as well as other celebrated regions, alongside a seasonal menu inspired by traditional Tuscan ingredients and flavours. We also offer a carefully crafted aperitivo menu designed to complement our wine selection, creating the atmosphere of an elegant Tuscan wine bar where exceptional food, outstanding wines and genuine hospitality are central to the guest experience. What We Offer: A competitive salary package. Fresh, high-quality meals provided on shift. Uniform provided. Continuous training and professional development opportunities. Opportunity for career progression within a growing company. The chance to be part of a creative, supportive, and passionate team. 50% off Meals when dinning in our restaurant or a sister restaurant. Discounts on selected wines. Supportive work environment with a strong focus on a healthy work-life balance. 28 days’ holiday including bank holidays, increasing by one day per year after two years’ continuous service (up to a maximum of five additional days). About the Role of Chef de Partie Chef de Partie Key Responsibilities: To consistently prepare and cook all food to the standards and dish specifications. To be hands on and present during the busy service periods. To always be a team player and be prepared to be flexible in order to ensure that all operations are always as guest-focused, efficient and profitable as possible. To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To display a professional, caring and anticipative attitude and approach to your work, colleagues and guests at all times. To accept responsibility for a station within the kitchen, ensuring that it is fully prepped, stocked and set for service times. To follow as set out by the kitchen management team, the correct preparation, cooking, presentation & service of food. Working at Trogolo means becoming part of a dynamic and supportive team. We value curiosity, collaboration and a positive attitude, and we are committed to fostering an environment where our people can learn, develop and grow. Every member of the team plays an essential role in delivering the warmth, energy and quality that define our brand. Come and be part of our team

Are you ready to step into an electrifying atmosphere where hospitality meets excellence? Firmdale Hotels invites you to become a pivotal part of our dynamic team at Ham Yard Hotel as a Cocktail Waiter. As a Cocktail Waiter at Ham Yard Hotel, you will be at the heart of the action, delivering unparalleled service with flair and finesse. From mixing signature cocktails to serving up delightful beverages, you will embody the essence of hospitality, ensuring every guest leaves with a smile. Responsibilities: • Provide exceptional service to guests, exceeding their expectations at every opportunity., • Skilfully handle multiple tables, maintaining efficiency even in a fast-paced environment., • Showcase your passion for beverages by offering recommendations and providing insights on our diverse selection, from coffee to cocktails., • Collaborate seamlessly with colleagues, fostering a team spirit that enhances the guest experience., • Pay meticulous attention to detail, ensuring each drink is prepared to perfection and served with style., • Uphold the highest standards of customer service, embodying the essence of Firmdale's commitment to excellence. What you Need: • A genuine passion for hospitality and a flair for delivering memorable experiences., • A keen eye for detail and a commitment to upholding the highest standards of service., • Enthusiasm for working as part of a dynamic team, thriving in a fast-paced environment., • While experience in a similar role is desirable, we welcome individuals who demonstrate a willingness to learn and grow., • Excellent communication skills and a natural ability to engage with guests, making them feel valued and welcome. What We Offer: • Competitive hourly rate from £17.00 to £18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Maintenance Technician - Locke at Broken Wharf Millennium Bridge As a Maintenance Technician, you will support the day-to-day upkeep and maintenance of the hotel property, ensuring all guest rooms, public areas, back-of-house facilities, and equipment are maintained to a high standard. Working closely with the Chief Engineer and wider hotel operations team, you will carry out routine repairs, respond to maintenance requests, and support preventative maintenance programmes to minimise disruption and ensure a safe, comfortable, and operational environment for guests and colleagues. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Carry out routine maintenance and repair work across guest rooms, public areas, back of-house facilities, and hotel equipment to ensure the property is maintained to a high standard. Perform general maintenance tasks including electrical, plumbing, HVAC, carpentry, painting, and minor building repairs, escalating specialist issues where required. Inspect, troubleshoot, and identify faults in building systems, equipment, and facilities, ensuring issues are resolved promptly and effectively. Respond to maintenance requests from guests and hotel teams in a timely manner, minimising disruption to operations and guest experience Support the Chief Engineer with emergency repairs, fault finding, and preventative maintenance activities. Monitor and report defects, hazards, or maintenance concerns across the property, ensuring appropriate follow-up action is taken. Assist with refurbishment projects, room setups, furniture repairs, and general property improvements as required. Ensure compliance with health & safety procedures, fire regulations, and safe working practices at all times. Maintain maintenance records, logs, tools, and equipment to ensure accurate tracking and operational readiness. Work collaboratively with colleagues, contractors, and external suppliers to support the effective operation of the hotel. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous experience in a maintenance or facilities role Understanding of health & safety procedures in a workplace setting Experience in a hotel, resort, or large property Proficiency in electrical, plumbing, and HVAC systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Are you ready to elevate your career in hospitality? Firmdale Hotels invites you to join our exceptional team at Ham Yard Hotel as a Head Waiter. At Firmdale Hotels, we pride ourselves on creating vibrant and unique experiences for our guests. Located in the heart of London, Ham Yard Hotel embodies luxury, style, and impeccable service. Join us in our commitment to delivering unparalleled hospitality in a dynamic and fast-paced environment. As a Head Waiter, you will be at the forefront of guest interaction, ensuring their dining experience is nothing short of extraordinary. Responsibilities: • Welcoming and engaging with guests, taking orders, and providing recommendations to enhance their dining experience., • Delivering food promptly and efficiently while maintaining the highest standards of service., • Processing payments accurately and in a timely manner., • Anticipating and fulfilling guests' requests with precision and attentiveness., • Collaborating with team members to ensure seamless operations and exceptional service delivery. What you Need: • Ability to thrive under pressure, handling multiple tables with ease and grace., • A genuine passion for food and a keen eye for detail, ensuring every dish is served to perfection., • Previous experience in a fast-paced restaurant environment, demonstrating your ability to excel in a dynamic setting., • Dedication to providing outstanding customer service, going above and beyond to exceed guests' expectations., • Strong organisational and communication skills, essential for effective teamwork and guest satisfaction. What We Offer: • Competitive hourly rate from £17.00 to £ 18.00 inc Service Charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

Are you passionate about delivering exceptional customer service in a dynamic environment? Firmdale Hotels presents an exciting opportunity to become a pivotal part of our team as a Reservations Agent at Ham Yard Hotel. At Firmdale Hotels, we pride ourselves on creating extraordinary experiences for our guests, and our Reservations Agents play a crucial role in ensuring every guest's stay is unforgettable. As a Reservations Agent, you will be the first point of contact for guests, managing all room reservation inquiries with precision and care. Responsibilities: • Handle reservations with finesse, ensuring accuracy and efficiency., • Showcase your in-depth knowledge of our hotel rooms and facilities, offering tailored recommendations to guests and external agents., • Collaborate seamlessly with our front office team to maintain a smooth operation., • Embrace our commitment to excellence by delivering outstanding customer service with every interaction., • Thrive in a fast-paced environment, demonstrating resilience and adaptability under pressure., • Uphold our standards of excellence by paying meticulous attention to detail in all aspects of your work. What you Need: • A customer-focused mind-set, with a passion for creating memorable experiences., • Warmth and charisma that radiate in every interaction., • Exceptional communication skills, both verbal and written., • A knack for organisation, ensuring no detail is overlooked., • The ability to work effectively within a team, contributing to a positive and collaborative work environment What We Offer: • Competitive hourly rate of £16.00 - £17.50 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

MA/NA is an exciting new restaurant opening in the heart of Mayfair, inspired by the Japanese belief that every ingredient carries an invisible energy shaped by nature and human craftsmanship.2 At MA/NA, hospitality is more than service – it is about creating meaningful moments. Every interaction, every detail and every experience is carefully considered to leave a lasting impression on our guests. We are now looking for exceptional Host / Hostess professionals to join our opening team and become the welcoming face of one of London's most anticipated restaurant launches. The Role As a Host / Hostess, you will be the first and last point of contact for every guest, ensuring they receive a warm, polished and memorable welcome from the moment they arrive until they depart. Working closely with the management and front-of-house teams, you will oversee reservations, coordinate seating plans and help maintain the smooth flow of service while delivering genuine, personalised hospitality. This is an outstanding opportunity for someone who thrives in luxury hospitality and enjoys creating exceptional guest experiences. Key Responsibilities • Welcome guests with professionalism, warmth and confidence., • Manage reservations and table allocations efficiently., • Coordinate arrivals, walk-ins and waiting lists with clarity and care., • Liaise closely with restaurant and bar teams to optimise table flow., • Anticipate guest preferences and accommodate special requests whenever possible., • Maintain impeccable presentation of the reception and entrance areas., • Handle enquiries and guest communications in a calm and courteous manner., • Support daily briefings and operational preparation with the wider team. About You • Previous experience as a Host / Hostess in a premium or fine dining environment., • Excellent communication and interpersonal skills., • Calm and composed under pressure with exceptional organisational abilities., • Naturally welcoming with a genuine passion for hospitality., • Immaculate personal presentation and attention to detail., • Interest in Japanese culture, cuisine or luxury hospitality is advantageous., • Excited by the opportunity to contribute to a prestigious new restaurant opening. What We Offer • The opportunity to join the opening team of one of Mayfair's most exciting new restaurants., • Career progression within the growing Thesleff Group., • Ongoing training and professional development., • Staff meals while on duty., • Wellness initiatives and a people-focused culture., • The chance to work alongside some of the industry's leading hospitality professionals. Apply Today If you are passionate about creating unforgettable first impressions and believe outstanding hospitality begins with an exceptional welcome, we would love to hear from you. Thesleff Group is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where everyone is treated with dignity, fairness and respect. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.