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SEND Customer Services & Complaints Officer Cheshire East Council – Macclesfield £25.18 per hour (Umbrella) (£19.66 PAYE an hour)| 37 hours per week | Initial 3-month contract Cheshire East Council is seeking an experienced SEND Customer Services & Complaints Officer to join their SEND service on an interim basis. This role will play a key part in ensuring complaints, compliments and enquiries relating to SEND services are managed effectively and in line with statutory requirements. This is an excellent opportunity for someone with local authority SEND experience who is confident managing complex complaints, working with families and professionals, and ensuring the service meets statutory duties. Key Responsibilities Investigate, coordinate and manage complaints, compliments and enquiries relating to SEND services. Lead on responses to complaints escalated to the Local Government and Social Care Ombudsman, ensuring responses are accurate and submitted within required timescales. Produce quarterly and annual performance reports for senior leaders, identifying trends, risks and service improvement opportunities. Coordinate Freedom of Information (FOI) and data access requests relating to SEND services. Support managers with advice on complaint handling and statutory processes. Deliver guidance and training to staff to ensure complaints investigations are carried out to a high standard. Work collaboratively across teams and with partner agencies to ensure effective service delivery.Requirements Experience working within a local authority SEND service or similar statutory environment. Strong understanding of SEND legislation and the SEND Code of Practice. Experience handling complaints, investigations, or ombudsman responses. Ability to analyse information and produce clear reports for senior stakeholders. Excellent communication and organisational skills. Experience working with families, professionals and multi-agency partners. If you have strong SEND knowledge and experience managing complaints or casework within a local authority environment, this is a great opportunity to contribute to an important service supporting children and young people with special educational needs. Apply now

Venn Group’s specialist legal team are currently recruiting for a Locum Information Governance Officer to join a Local Authority on an interim basis, offering an exciting opportunity to join a friendly Local Authority. Locum Information Governance Officer. Locum Information Governance Officer –

We are excited to be recruiting a Chief Information Security Officer to join our fantastic team based at Woodhatch Place in Reigate.

Information Governanceofficer needed in Worcester Paying £17.

Role Title: Business Information Security Officer. The Business Information Security Officer (BISO) serves as a vital strategic partner to technology and business leaders within LII of the GRS Strategic Business Unit (SBU). Strong familiarity with Information Security precepts, practices, and soluti

Information Security Officer / ISO27001 / NIST / GRC. We’re hiring an Information Security Officer to join a purpose‑led UK organisation, helping protect critical systems, data and customers at scale. Experience in Information Security.

Purpose of the Role: To provide professional Information Governance support across the organisation, including SAR and FOI processing, peer review and quality assurance, information risk management, and advisory work. Conduct peer reviews of redaction work completed by Information Access Officers or

We are seeking to recruit an experienced hands‑on professional to oversee our Information Governance work programme, manage the Information Services team and fulfil the role of Data Protection Officer. Be the Trust’s named Data Protection Officer fulfilling all associated duties including being

To ensure that all contacts and referrals to Children’s Social Care and the Multi-Agency Safeguarding Hub (MASH) are processed within agreed timescales and are an accurate record of requests for information and/ or services. Responsible for good data quality, complying with statutory guidance (Dat

Regular reporting to the Group Executive Committee (GEC), alongside the Chief Transformation Officer, covering:. Bachelor’s degree in Computer Science, Information Technology, or a related field. This is a permanent role reporting to the Chief Transformation Officer.

Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Maintain the Information Security Risk Register; ide

In addition to experienced legal information professionals, this role could suit someone relatively early in their career as an information professional, someone seeking to return to the sector following career break or someone looking to transition into the legal sector. The primary responsibilitie

Responsible for providing strategic information security leadership and oversight across all business units in the region. This role will work alongside the EMEA regional CISO on supporting the strategy, initiatives and roadmap for information security in MUFG EMEA. Communicating Risk & Cyber inform

A local authority organization is seeking a MASH Information Officer to ensure accurate processing of contacts and referrals within the Children’s Social Care.

Reporting to the Executive Director, the Chief Information Technology Officer (CITO) will play a critical role in establishing and maintaining the vision, strategy and roadmap for the organisation’s data and technology needs. They will procure infrastructure solutions for receiving and managing co

As the Information Security Officer, you will be the security point of contact for IT operations, responsible for supporting and communicating the importance of compliance and governance of the security strategy, roadmap, and policies that are aligned with the organization’s overall security objec

Leading on operational level analysis of customer and service information to provide insight of service performance and improvement opportunities focusing on delivering information to leverage efficiencies, hit key operational targets and reduce costs and overheads while maintaining excellent custom

The Bloomberg Information Security Office team is dedicated to making our products and technologies as secure as possible through design, development, and operation. We report into the Chief Information Security Office while working closely with regulated businesses, key lines of business, and devel

A highly respected international law firm based in central London is seeking an Information Officer to join their extremely warm and welcoming Legal Information Services team. To be a suitable candidate for this Information Services Officer role, the following skills and experience are required:. In

A local council in England is seeking a Part-Time Library Assistant based at Martock Library.This role involves working in a community-focused environment, engaging with a diverse public, and responding to library enquiries.Candidates should be motivated, friendly, and confident in digital technolog

A regional government authority in Leicester is seeking a motivated individual for an Information Management role.

Proactively work with operational managers, the Senior Information Risk Owner (SIRO), Information Asset Owners (IAOs), Information Asset Administrators (IAAs) and other stakeholders to ensure the information risk management structure processes meet the business and data security requirements of the

As a Senior Information Governance Officer, you will be responsible for advising council officers and services on data protection matters and supporting our DPO service to a range of commercial clients, including local authorities, multi academy trusts and other private or public sector organisation

Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. The successful candidate will act as the liaison bet

We are looking for a Chief Information Security Officer (CISO) to lead and scale the security function at Freedx.

Exams and Management Information Systems (MIS) Officer. The Exams and MIS Officer is responsible for supporting the planning, administration, and delivery of examinations while maintaining and managing the institution’s Management Information Systems (MIS). Bachelor’s degree in Information Syste

Business Information Security Officer. Knowledge and experience with Regulation pertaining to Information Security such as DORA, Operational Resilience, UK CTP Regime, GDPR. The Bloomberg Information Security Office team is dedicated to making our products and technologies as secure as possible thro

Portsmouth Hospitals University NHS Trust are searching for a passionate Band 5 Information Governance Officer to join their highly skilled team. To ensure that all data protection and freedom of information request for information are processed, in line with legal timeframes and as per the Groups p

A staffing agency is seeking an Information Governance Officer in Worcester to support the review of the Council's physical records before they are transferred to storage.

A local authority in England is seeking a dedicated Information Management Support Officer.

Chief Information Security Officer (CISO) – 6 Months (Initial) - £1000p/d (Inside of IR35) – London. Leading University requires now requires a hands-on Chief Information Security Officer (CISO) is required to take immediate ownership of two critical incidents, providing calm leadership, struct

In the role you will be responsible for dealing with information governance and compliance matters including handling requests under Data Protection legislation and request for information under the SRA's Transparency Code (in line with Freedom of Information Act) as well as promoting best practice

SEND Information, Advice & Support Officer. Coventry’s SEND Information, Advice and Support Service (SEND IASS) provides access to impartial information and support, promoting the empowerment of children, young people and their parents in decisions around their special educational needs and disabi

We are seeking an experienced and commercially minded Chief Information Officer (CIO) for our World Services division, to lead and govern a lean, high‑performing global IT function that delivers secure, reliable and business‑enabling technology services. Strong alignment between information tech

A public health service provider in Greater London is seeking a Data Protection Officer to oversee their information governance programme. The role demands expertise in UK GDPR and leadership capabilities to manage the Information Services team while ensuring compliance with data protection laws.

Get notified about new Information Security Officer jobs in. Business Information Security Officer (BISO). Business Information Security Officer, Europe.

Chief Information Officer (CIO) - LAW EXPERIENCE.

Establish and review information security policies and procedures in your line of business. Become a trusted voice to senior management, report on the status of information security programs to boards and various governance forums. Knowledge and experience with Regulation pertaining to Information S

A leading light rail operator in the United Kingdom is seeking a Governance, Risk & Compliance Officer to join their Finance and Information Security team.

We have an exciting opportunity to join our Information Compliance Team as an Information Officer in Legal and Governance Services. The successful candidate will assist with the coordination, processing and management of information requests associated with the Data Protection Legislation and Free

Strong alignment between information technology delivery, business priorities and information risk management. We are seeking an experienced and commercially minded Chief Information Officer (CIO) for our World Services division, to lead and govern a lean, high‑performing global IT function that d

Ensure compliance with UK regulatory requirements and global information security standar. Lead Engineering, Digital Operations, Information Security, and Data leadership t.

A local government authority in the UK is seeking a SEND Information, Advice & Support Officer to empower children and young people with special educational needs and disabilities. The role involves providing impartial information, managing complex caseloads, and enabling positive outcomes.

The KDN National Information Technology Security Officer leads the Information Security Organisation and the evolution of the security program, ensuring alignment with global information security priorities, KPMG policies, and regulatory requirements while engaging senior leadership and key stakehol

The Assistant Knowledge and Information Officer (AKIO) will be part of the Global Financial Markets (GFM) Information team. The AKIO will help to compile these using items written by Knowledge & Information Officers. The goal of Knowledge and Information Services is to ensure all internal clients (f

The Bloomberg Information Security Office team is dedicated to making our products and technologies as secure as possible through design, development, and operation. We report into the Chief Information Security Office while working closely with regulated businesses, key lines of business, and devel