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  • Dog Intake Coordinator
    Dog Intake Coordinator
    hace 1 día
    Jornada parcial
    Windsor

    This opportunity is based at our Battersea Old Windsor centre, working every weekend plus one weekday. This pattern is ideal for someone who wants meaningful, regular work that still leaves space for study, family life, or other part-time commitments. As the first point of contact for people reaching out for support from Battersea, you will answer enquiries on our intake lines, offer clear guidance on our policies, and provide supportive, empathetic customer service. You will help schedule animals coming into our care, ensuring we have the information we need before they arrive, and welcome them on-site by settling them into kennels and recording key behavioural and medical details. You will also play an important role in operating our Lost Dogs line, helping reunite pets with their families both within and beyond Battersea. This opportunity is well suited to a compassionate individual with strong customer service skills, looking for a meaningful weekend-based role with purpose. The right candidate will demonstrate: • Proven history of delivering excellent customer service skills and demonstrable experience of dealing with customers in difficult circumstances., • Proven experience of working with dogs of different sizes and ages., • Proven experience of taking and communicating difficult decisions, using sound judgement and a diplomatic approach., • Experience in a fast-paced environment with the ability to prioritise effectively., • Ability to demonstrate understanding of communicating with vulnerable people on a regular basis and consideration for safeguarding protocols., • Proven experience of working constructively and collaboratively with colleagues from different teams as well as experience of working and communicating with multiple external stakeholders., • IT literate with good experience of MS Office and other relevant IT systems as appropriate for the role., • Ability and motivation to deliver high quality work with minimum supervision.

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  • Health Care Assistant - Flexible Bank Shifts
    Health Care Assistant - Flexible Bank Shifts
    hace 2 meses
    £12.71–£16 por hora
    Jornada parcial
    Windsor

    Who we are Galloway Sterling is a specialist healthcare staffing agency placing experienced HCAs and healthcare workers into care homes, hospitals, and private healthcare settings across Berkshire and the surrounding area. We work differently from most agencies; you deal directly with a person who knows your name and answers their phone. If you are an experienced HCA looking for flexible work that fits around your life, we want to hear from you. Responsibilities • Provide personal care and support to clients in accordance with individual care plans, • Assist with daily activities such as bathing, dressing, mobility, and nutrition, • Maintain clear and professional communication with clients, families, and team members, • Document care activities accurately using IT systems and adhere to organisational policies, • Support clients in maintaining their independence and dignity, • Follow health and safety guidelines at all times, including infection control procedures Requirements • Minimum 6 months paid HCA or care experience, • Enhanced DBS (current or willing to apply), • Ability to work flexibly across various shifts, including evenings and weekends if needed, • Good understanding of care plans and ability to follow instructions accurately, • Strong communication skills in English, both verbal and written, • Basic IT skills for documentation purposes Desirable Criteria • Valid driving licence and ability to drive between locations is preferred What we offer • Weekly pay, • Flexible shifts - you choose what you take, • Competitive rates from £12.71/hr - £16/hr, • Holiday pay accrued on every hour worked, • Direct contact - no call centres, no automated systems Application question(s): • Do you have at least 6 months of paid HCA or care experience? Work authorisation: • United Kingdom (required) Work Location: In person

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