IT Support Engineer - 12 Months FTC
2 days ago
Barry
IT Support Engineer \n Location: St Athan, South Wales \n Salary: Up to £30,000 per annum + benefits \n 12 Month Fixed-Term Contract \n \n Ready to take the next step in your IT career? We're working with a leading aerospace organisation to find an IT Support Engineer to provide essential support across a busy operational environment. \n \n About the Role \n You'll be the go-to person for day-to-day IT support, helping users across the business by resolving technical issues, managing support tickets and ensuring systems and devices remain operational. This is a varied 1st/2nd line role with exposure to Microsoft technologies, networking and end-user support. \n \n Key Responsibilities \n\n • \n Deliver 1st and 2nd line support for hardware, software and connectivity issues \n • \n Manage and resolve helpdesk tickets \n • \n Configure and deploy laptops, desktops and peripherals \n • \n Support Microsoft 365 and Azure environments \n • \n Troubleshoot networking and user-related issues \n • \n Provide onsite support and assist remote users across multiple locations \n\n \n Skills & Experience \n\n • \n Previous experience in an IT Support, Service Desk or 1st/2nd Line role \n • \n Strong Microsoft 365 knowledge \n • \n Good understanding of Windows environments and networking fundamentals \n • \n Excellent troubleshooting and problem-solving skills \n • \n Strong communication and customer service skills \n\n \n Desirable \n\n • \n Microsoft Azure experience \n • \n Salesforce exposure \n • \n Relevant Microsoft or CompTIA certifications \n\n \n If you would like to find out more, please contact James Chau at .