Insurance claims jobs in Potters BarCreate job alerts

Property Manager, Block Manager My client is a well established Block Management company based in Borehamwood who provide an excellent service to their clients mainly around the Home Counties but with a couple of sites in the North of England and on the South Coast. This is a new role in the business as part of their expansion. We are therefore looking for a person who has at least 3 years experience as either an Assistant Property Manager who is ready to step up or an experienced Property Manager. The role responsibilities include:- Managing Clients and Lessees in the effective management of the property portfolio by proving efficient and accurate administrative support for the day to day running of each block or development. * Responsibility for good all round excellent customer service * Dealing with customer queries verbally and in written form. * To take ownership of day to day maintenance matters, ensuring the process (from the problem being reported to its completion) is handled effectively and efficiently. * To place orders with suppliers and liaise with them accordingly. * Manage e-mails and ensure all filing is up to date. * Negotiate annual service charge * Produce annual expenditure/budget for clients * Liaison with support staff as necessary in order to provide an accurate and efficient service to clients. * Assist with the issuing of all letters to customers * Handling insurance claims (acting as post box) * Manage your own portfolio (by improving legal/Lease knowledge and gaining experience of meetings/site visits) * Raising jobs on the database and dealing with access arrangements for suppliers * Ensuring when orders are raised the correct fund and heading is always used. * Completion of jobs, any problems which arise (or you identify may arise) or where there is a knowledge gap. * Attending meetings with clients to discuss Accounts and renewals and major projects * Raising ad-hoc problems regarding workloads and matters of a more urgent nature, as and when they occur. The company have a very low turnover in staff. Candidates must live within easy commuting distance of Borehamwood, Herts and have their own vehicle. This role has an immediate start. Please apply now with a covering letter outlining your skills and experience which make you the ideal candidate for this role

Job Title: Property Block Manager Salary: £40,000 - £50,000 per annum Location: Within the M25 Portfolio Size: Up to 600 residential units About the Role Our client, an established and independently owned residential property management company, is seeking an experienced and motivated Property Block Manager to join their growing team. The successful candidate will be responsible for the efficient and compliant management of a residential portfolio of up to 600 units, ensuring properties are maintained to a high standard and that clients and leaseholders receive a first-class service. Due to the independent nature of the business, this role offers a collaborative working environment with minimal hierarchy, allowing managers to have their opinions heard and to play an active part in the company's ongoing development and success. Key Duties and Responsibilities Full day-to-day management of a residential block portfolio in accordance with the terms of individual management agreements Acting as the primary point of contact for clients, leaseholders, and residents Preparation, management, and monitoring of annual service charge budgets Collection and control of service charge expenditure, ensuring costs remain within budget Arranging and conducting regular site inspections (generally once per week per development) to monitor cleanliness, repair standards, contractor performance, and overall condition of the buildings Identifying maintenance and repair requirements and instructing contractors accordingly Coordinating and supervising contractors and service providers to ensure works are completed to the required standard and within agreed timescales Overseeing health and safety compliance, including risk assessments, fire safety, and general building compliance Managing insurance claims from instruction through to resolution Responding to leaseholder and client enquiries professionally, efficiently, and within agreed timeframes Dealing with general leasehold matters and interpreting lease provisions when required Skills, Experience, and Qualifications Proven experience working as a Property Block Manager or similar residential property management role Strong knowledge of residential property management processes and procedures Excellent organisational and workload management skills, with the ability to manage multiple sites simultaneously Strong communication skills, both written and verbal, with a professional and customer-focused approach Ability to build and maintain strong working relationships with clients, leaseholders, contractors, and colleagues Confident using property management software Good working knowledge of Microsoft Office, particularly Excel and Word IRPM or TPI qualification desirable but not essential A proactive, solutions-focused approach to work Working Pattern Role is based within the M25 Site inspections are generally carried out once per week per development, in line with management agreements Combination of site-based and office-based working Benefits Competitive salary of £40,000 - £50,000 depending on experience 20 days annual leave plus Bank Holidays Quarterly social and team-building activities Salary sacrifice scheme for electric vehicles One-month paid sabbatical after 10 years' service, in addition to annual leave Supportive and collaborative working environment within an independently owned company