Trabajos insurance claims en GlasgowCrear alertas

\n • Defender Insurance Lawyer- Glasgow\n, • NQ- 2 PQE and Associate/ Senior Associate Level.\n, • National Law Firm\n\n National law firm is looking to add to their team with the hire of additional lawyers to join their high-profile Defender Insurance Team. \n Role Profile: \n\n • The Defender Insurance team provides a full, expert service in defending public (PL) and employers' liability (EL) claims, across the private sector and the public sector. \n, • The team is second-to-none in providing litigation defence services in these and other specialist Casualty areas and operate on a national basis with dedicated commercial insurance, motor, disease, regulatory and public sector teams and as part of a wider specialism we have a dedicated Casualty Fraud team.\n, • You will work in a dedicated insurance team based out of Glasgow with your own varied caseload of predominantly pre and litigated disease claims as well as EL/PL claims, motor/fraud and assist with high value and complex claims- The firm receive direct instructions from both insureds and insurers, as well as local authorities. You will be responsible for the running of the day to day of your cases including liaising with clients, opponents, court, witnesses and undertaking your own liability investigations. \n\n Main Responsibilities: \n\n • Predominantly PI including EL, PL and Disease and Motor. Work as part of a team providing a comprehensive range of legal advice and representation to the team’s clients.\n, • Assist the Team Manager and other Partners with their cases, client development, client training, networking and potentially public speaking where required. Complete MI procedures as and when required.\n, • Achieve set financial and chargeable targets. Ensure relevant deadlines, SLAs, quality measures and KPI’s are adhered to. Comply with relevant policies and procedures.\n\n About You \n\n • Ideally you will have previous experience and a genuine and demonstrable interest in the above area of work. As the role is varied, we are looking for you to have a flexible approach to the work you do and be able to adapt to different tasks. Ideally you will have the following experience:\n, • Previous experience at managing the defence of EL/PL casualty claims is essential.\n, • Previous experience at managing the defence of motor/fraud/disease claims is desirable.\n, • Excellent knowledge of Court of Session and Sheriff Court procedure preferable.\n, • Experience of handling own caseload. Good influencing skills. Good communication skills.\n\n On Offer: \n On offer is a highly competitive salary and benefits package including bonus, pension and hybrid-working. \n To Apply: \n Please click on the Apply Button to contact us or to submit an application. \n

Global TPA Property Handler \n OVERALL ROLE PURPOSE: \n Responsible for processing and investigating insurance claims relating to customers' General Liability and property policies. This will involve working with the policy holder, colleagues and other professionals to ensure that the claim is valid. The role of a claims handler is predominantlyto process a customer's insurance claim. You'll beinvolved i... \n \n ZIPC1_UKTJ

Junior Associate – Property & Liability (1–5 PQE) \n Glasgow | Hybrid Working \n Looking to build your career in insurance litigation? This is an excellent opportunity for a Junior Solicitor (1–5 PQE) to join a leading Property & Liability team in Glasgow, working with major insurer clients on a broad range of claims. \n You’ll gain exposure to high value matters early in your career while working within a collaborative and well-supported environment that prioritises development and progression. \n What’s on offer? \n\n • Competitive salary and comprehensive benefits package\n, • Flexible and hybrid working arrangements\n, • Exposure to high-value property damage and liability claims\n, • Structured development and progression opportunities\n, • Supportive, collaborative team culture\n, • Opportunity to work with national and international clients\n\n The role \n As a Junior Associate in the Property & Liability team, you’ll manage and assist on a varied caseload while developing your technical expertise. \n Your responsibilities will include: \n\n • Assisting on property damage, liability and recovery claims\n, • Managing your own caseload with appropriate supervision\n, • Drafting legal documents and client reports\n, • Advising insurer clients on liability and coverage issues\n, • Supporting senior team members on more complex matters\n, • Maintaining strong client relationships and delivering high standards of service\n, • Collaborating with colleagues across teams and offices\n\n About you \n This role would suit a Junior Litigation Solicitor who: \n\n • Has 1–5 years’ PQE and is qualified in Scotland\n, • Has experience in litigation, insurance or commercial disputes\n, • Is interested in property damage and liability work\n, • Demonstrates strong drafting and analytical skills\n, • Communicates clearly and effectively with clients and colleagues\n, • Is organised and able to manage competing deadlines\n, • Takes a proactive and commercially aware approach\n, • Enjoys working as part of a collaborative team\n\n The environment \n You’ll be joining an established Property & Liability team in Glasgow with a strong reputation in the insurance sector. The team handles a wide range of claims across industries and offers a supportive environment where junior lawyers are encouraged to develop quickly and take on responsibility. \n This is a great opportunity to gain experience on high-value and technically interesting claims while building a long-term career in insurance litigation. \n If you're an Insurance Litigation Solicitor considering your next move, we would welcome a confidential chat. \n How to Apply: \n • Online: Apply with your updated CV via the provided link \n • Contact: For immediate consideration, contact Becky Newton at G2 Legal \n We look forward to hearing from you. \n #INDMALN

Employment Associate Solicitor \n Glasgow | Hybrid Working \n If you're an Employment Solicitor based in or around Glasgow, with established experience in employment law, this is a chance to join a highly regarded team offering a genuine mix of contentious and non-contentious work across a diverse client base. \n This role suits an Employment Lawyer who enjoys advisory and tribunal work in equal measure, wants exposure to transactional matters and is looking for a firm that values collaboration and work-life balance alongside high-quality work. \n What's on offer? \n\n • Competitive salary, dependent on experience\n, • 39 days annual leave (including 5 fixed public holidays)\n, • Contributory pension scheme with salary exchange\n, • Private medical insurance, critical illness cover and income protection\n, • Hybrid working\n, • Enhanced family leave, including assisted conception and IVF leave\n, • Free legal fees for moving home and life planning\n, • Structured professional development and accreditation support\n\n The role \n As an Employment Associate Solicitor, you'll handle a broad range of contentious and non-contentious matters, with a particular focus on contentious work. Day to day, this includes: \n\n • Advising on employment disputes, including unfair dismissal, discrimination, whistleblowing and breach of contract claims\n, • Preparing and defending Employment Tribunal proceedings, including hearings and judicial mediations\n, • Providing practical advice on disciplinary, grievance, absence management and workplace policies\n, • Supporting transactional matters, including M&A, due diligence and TUPE\n, • Drafting and reviewing employment contracts, consultancy agreements and NXD appointments\n, • Advising on restructures, redundancies, settlement agreements and negotiated exits\n, • Working alongside dispute resolution colleagues on restrictive covenants and post-termination matters\n, • Delivering client training, webinars and thought leadership content\n\n About you \n This role would suit an Employment Solicitor who: \n\n • Has established experience in employment law, ideally at Associate level (candidates without this level are encouraged to apply)\n, • Has handled a mix of contentious and non-contentious employment matters\n, • Has solid knowledge of employment and discrimination law\n, • Has experience of Tribunal litigation and advocacy support\n, • Has some transactional experience, including M&A and TUPE (advantageous but not essential)\n, • Has excellent drafting, negotiation and communication skills\n, • Takes a commercial, solutions-focused approach to client work\n\n The environment \n This is a firm where collaboration, mentoring and development are genuinely valued, with an emphasis on flexibility and wellbeing alongside high-quality client work. \n If you're an Employment Solicitor in Glasgow looking for your next step, we'd welcome a confidential conversation. \n How to Apply: \n\n • Online: Apply with your updated CV via the provided link\n, • Contact: For immediate consideration, contact Becky Newton at G2 Legal\n\n We look forward to hearing from you. \n #INDMALN

My Glasgow based client is seeking a Maintenance Officer to join them on a temporary basis. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. \n \n Key Responsibilities \n\n • Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss.\n, • Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability.\n, • Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting.\n, • Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy.\n, • Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets.\n, • Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants.\n, • Maintain accurate asset management system records and contribute to performance reporting.\n, • Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter.\n\n \n During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. \n \n This excellent position will offer the opportunity to work with a respected and progressive Housing Association, the position will last 3 months but could last longer. For me details, please apply or message me. alasdair@conferorecruitment.co.uk

Who We Are \n \n James Hallam is an established and respected independent insurance broker, providing specialist advice and tailored insurance solutions to business and individuals across the UK. We pride ourselves on long-term client relationship, technical expertise, commitment to delivering high quality, personal service and our culture. \n \n The Role \n \n We are seeking a professional and proactive Claims Executive to join our claims team in Glasgow. This role is pivotal in supporting clients through the claims process, ensuring claims are handled efficiently, fairly and with the highest level of service. \n \n Key Responsibilities \n \n\n • To effectively and pro-actively administer and negotiate claims settlements on behalf of clients.\n, • Negotiating to reach the best settlement possible for our clients whilst maintaining a good relationship with insurers.\n, • Liaise and advise clients, colleagues and insurers on claims procedures, queries and technical liability queries.\n, • Develop and maintain good relations with our partner insurers & suppliers.\n, • Create and maintain accurate records and files including both hard copy and I.T. system records as appropriate and in line with Claims Procedures Manual.\n, • To perform an integral part of the Group sharing knowledge and experience wherever possible.\n, • Attend meetings where required with client’s, loss adjusters and insurers.\n, • Handling all types of general insurance related claims, such as Motor Fleet, Commercial Combined, Motor Traders Combined, Combined Liabilities including Construction & C.A.R. , Retailers / Office packages, Commercial Property Owners, Professional Indemnity, Directors & Officers / Trustees Liability, Commercial Legal Expenses, Marine Transit, Engineering including Computer, All Risks.\n\n \n Your Profile \n \n\n • Experience dealing with motor and property claims is required.\n, • High standard of integrity and organisational skills with an ability to work to deadlines on your own and as part of team, supporting, assisting and co-operating with colleagues at all times.\n, • The ability to form and sustain relationships with colleagues at all levels.\n, • Excellent interpersonal and communication skills.\n, • Customer-centric approach recognising significance and importance of customer needs.\n\n \n What We Offer \n \n\n • 25 days holiday\n, • Additional Holiday Purchase Scheme\n, • 24 Hour GP Service\n, • Income Protection Insurance\n, • Death in Service\n, • Anniversary Recognition\n, • CII Membership/Support\n, • Terry Berry Membership\n

Our client is looking to recruit a FNOL/Concierge Claims Technician within their Property Claims team in Glasgow (Hybrid working). You will use your technical knowledge and experience to assist adjusters to proactively case manage, negotiate, and settle property claims, as licensed. Role & Responsibilities: Being the first point of contact to policy holders making an insurance claim Providing outstanding customer service and putting the customer at the centre of everything Building strong professional relationships with team members and other areas of the business Ensuring all information is documented correctly prior to Loss Adjuster visits Skills & Requirements: FNOL experience in Insurance/Loss Adjusting/Claims Handling preferable Team player with the passion for helping others Proactive, with the ability to work with initiative Able to work as part of a team to ensure client SLAs are met

Building a sustainable tomorrowBAM UK & Ireland is looking to recruit an experienced and motivated Senior Quantity Surveyor who can strengthen our existing team on the new Fanellan substation, located near Beauly, Inverness-shire.Initially, you will be based out of our Kilsyth office, before transitioning to site during the project delivery phase where you will likely be on site a minimum of 3 days per week with the remaining 2 days at one of our head offices (Kilsyth or Inverness). A living-away allowance will be provided for working away from home along with other package benefits.This is a fantastic opportunity to be part of a high-performing team working on complex and meaningful infrastructure projects that are shaping the future of energy in Scotland.Making PossibleAs a Senior Quantity Surveyor, you will be responsible for the following:- Managing diverse projects, ensuring quality, timeliness, and cost-effectiveness, with an emphasis on adding value- Collaborating in joint venture projects, building productive relationships- Excelling in contract negotiation for optimized project profitability- Mentoring teams and enhancing operational capabilities- Showcasing exceptional collaboration and communication skills- Excelling in multitasking to meet deliverables without compromising quality- Manage, supervise and mentor your reports within the commercial structure- Provide and control the strategy of commercial contacts with clients representatives- Provide commercial contact with supply chain partners through pre-contract meetings, contract vetting and input to subcontract documents- Commercial management of subcontractors- Monitor the timely production of reliable cost performance data- Produce and present monthly/quarterly reports- Be responsible for the timely production of appropriate levels of applications for payments in accordance with the provisions of the conditions of contract- Providing commercial advice to the site team and management on all contractual issues- Produce the financial assessment of insurance claims with the insurers representativesWhat do you bring to the role?Necessary:- Successful experience as a Senior Quantity Surveyor, or at Quantity Surveyor level looking to take the next step in your career, demonstrating effective core commercial skills- Experience of NEC forms of contract- Demonstrable ability to mentor and coach direct reports- Ability to establish and maintain collaborative relationships with the project team including the Client, Project Managers and Designers- Have the confidence and ability to work within a team environment, and to have a positive influence on outcomes- Relevant qualification (Degree, HNC/D)???????Advantageous:- Early Contractor Involvement experience- Experience of target cost contracts- Relevant Professional qualification (CICES/RICS)Whats in it for you?- Competitive salary- A wide range of family-friendly policies- Company car/car allowance/travel allowance- 8 % matched pension contributions- Private healthcare- Life assurance- 26 days holiday- 2 wellbeing days- 1 volunteering day- Personal and professional developmentTPBN1_UKTJ

My Glasgow based client is seeking a Maintenance Officer to join them on a temporary basis. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association, the position will last 3 months but could last longer

BJAK is building AI-powered automation systems that simplify complex insurance workflows- from quotations and policy issuance to claims and customer support. To make this possible, we need intuitive, fast and scalable user experiences. We're looking for an experienced Frontend Engineer based in the United Kingdom to help build the next generation of AI-powered web applications used by both customers and internal teams. This is a fully remote role where you'll collaborate closely with our global engineering team while working with product and operations teams based in Malaysia. Build exceptional frontend experiences that make complex AI-powered workflows feel simple. You'll develop modern web applications that help customers purchase insurance more easily while enabling internal teams to operate faster through intelligent automation. Build modern web applications using React, Next.js, TypeScript and modern frontend technologies. Develop customer-facing products alongside internal AI-powered operational tools. Translate product and UX requirements into fast, responsive and intuitive interfaces. Integrate frontend applications with backend APIs and AI services. Improve application performance, scalability and reliability. Build reusable components and maintain a scalable frontend architecture. Participate in code reviews and contribute to engineering best practices. Collaborate closely with product managers, designers, backend engineers and QA throughout the development lifecycle. Help shape technical decisions and continuously improve our frontend stack. Bachelor's degree in Computer Science, Software Engineering or a related discipline, or equivalent industry experience. Proven experience building production-grade web applications. Strong experience with React and TypeScript. Experience with modern frameworks such as Next.js (or similar frameworks like Vue or Angular). Solid understanding of HTML5, CSS3 and responsive web development. Experience consuming REST APIs. Strong understanding of component-based architecture and frontend application design. Experience optimising frontend performance and debugging production applications. Familiarity with Git and modern software development workflows. Comfortable working within CI/CD environments. Strong problem-solving skills and attention to detail. Excellent communication skills and ability to work effectively in a distributed team. Comfortable working in a fast-moving, product-focused environment. Experience building AI products or AI-enabled user experiences. Experience with workflow automation or SaaS platforms. Experience with Next.js, Vite or modern frontend tooling. Familiarity with Node.js or Python. Experience with Playwright, Cypress, Jest or Vitest. Knowledge of authentication, authorisation and web security. Experience with Redux, Zustand or similar state management libraries. Contributions to open-source projects or active participation in developer communities. Think beyond simply implementing designs. Care deeply about user experience, performance and usability. Take ownership from idea through production. Write clean, maintainable and scalable code. Balance engineering quality with execution speed. Enjoy solving complex technical and product challenges. Want to build AI products with measurable business impact. Prefer highly structured environments with detailed specifications for every task. Focus only on writing code without understanding user problems. Avoid ownership beyond implementation. Are uncomfortable working in a fast-paced startup where priorities evolve quickly. You'll thrive if you can: Deliver fast, intuitive and reliable frontend experiences. Simplify complex workflows through thoughtful product design. Build scalable frontend architecture that supports rapid growth. Maintain high engineering standards while shipping quickly. Become a trusted technical partner across engineering, product and operations. Build AI Products – Work on cutting-edge AI and automation systems that solve real business problems. Global Engineering Team – Collaborate with experienced engineers and cross-functional teams across multiple countries. Fully Remote – Work remotely from UK while collaborating with our Malaysia-based teams. International Exposure – Gain experience building products used across Southeast Asia and work with globally distributed teams. Learning & Development Budget – Receive support for technical courses, certifications, conferences and continuous learning. Career Growth – Fast career progression with opportunities to take ownership of impactful projects. Innovative Challenges – Solve large-scale engineering problems in a high-growth technology company. Modern Engineering Culture – Code reviews, knowledge sharing, continuous improvement and engineering excellence. Competitive Compensation – Attractive salary package based on experience and performance. We assess culture, working style and frontend execution. The process usually includes application review, two interviews and a technical task or code review.

At Fadata, we take pride in our ability to adapt quickly to the ever-changing needs of our market and customers. This means that you, too, should be ready to embrace change as circumstances evolve. If you're excited about a fast-paced, dynamic environment where strategy is set but flexibility to grow with the market remains, then hit the apply button. We have a bold vision: to become the global standard for core software solutions in the insurance industry. Our aim is to achieve this by developing a truly cloud-native solution that can scale limitlessly—and we want you to be part of that journey. Our values—Trust, Openness, Passion, Innovation, and Care—serve as our guiding compass. They shape how we work every day, our relationships with clients, and the way we collaborate as a team.We are seeking a highly experienced Global Delivery Lead to drive the expansion and excellence of our Professional Services Delivery organization across multiple regions. This role is pivotal in scaling our delivery operations, ensuring consistent execution across geographies, and maintaining strong client satisfaction. The ideal candidate will have a proven track record in expanding delivery organizations, particularly within the Professional Services domain, alongside deep expertise in Insurance Software, Business Transformation, and large-scale program execution.Strategic Leadership & Expansion • ·Develop and execute a global delivery strategy, expanding our Professional Services operations into new regions., • Establish and optimize regional delivery hubs, ensuring alignment with market demands and client needs., • Collaborate with leadership to define scalable delivery models that enhance efficiency, profitability, and customer satisfaction.Delivery Excellence & Execution, • Oversee the end-to-end delivery of large-scale programs, ensuring high-quality execution and alignment with business objectives., • Drive best practices in delivery governance, program management, and risk mitigation., • Ensure seamless implementation and integration of insurance software solutions, maximizing business value for clients., • Monitor and enhance KPIs related to project success, cost efficiency, and client satisfaction. Client Engagement & Business Transformation • Act as a trusted advisor to clients, ensuring alignment between our solutions and their business transformation goals., • Work closely with key stakeholders, including C-level executives, to shape delivery roadmaps and drive strategic initiatives., • Lead continuous improvement initiatives to enhance delivery methodologies, tools, and frameworks.Team Leadership & Growth, • Build, mentor, and develop high-performing delivery teams across multiple regions., • Foster a culture of accountability, collaboration, and innovation within the delivery organization., • Ensure alignment between Professional Services, Product Development, and Customer Success teams to drive seamless client experiences., • 10+ years of experience in Professional Services Delivery, with a strong focus on expanding delivery organizations across multiple regions., • Deep expertise in Insurance Software and Business Transformation, with a proven track record of leading complex implementation programs., • Strong leadership experience in scaling and optimizing delivery teams in a global environment., • Hands-on experience with enterprise software deployments, preferably in insurance technology or financial services., • Exceptional stakeholder management skills, with experience engaging with C-level executives., • Strong knowledge of delivery methodologies (Agile, Waterfall, Hybrid, etc.), governance, and risk management frameworks., • Proven ability to drive operational excellence and continuous process improvements in delivery organizations., • Strong communication, negotiation, and decision-making skills.Preferred Qualifications, • Experience in expanding Professional Services operations in Europe, APAC, or LATAM., • Familiarity with core insurance systems (Policy Admin, Claims, Billing, etc.) and their implementation challenges., • MBA or relevant certifications (PMP, SAFe, ITIL, etc.) are a plus., • Become part of a fast-growing insurance software vendor with multinational teams across Europe. Currently, we have offices in over 7 different countries, including Bulgaria (Sofia & Burgas), Germany (Munich), Denmark (Copenhagen), Spain (Madrid), Lima (Peru), Kuala Lumpur (Malaysia), Belgrade (Serbia), • Our diverse backgrounds have led to a collaborative and innovative work environment, where we value unique perspectives and experiences. At Fadata we are more than just coworkers - we are a team of professional and passionate individuals from over 20+ different countries., • We have a flexible home office policy • Receive a competitive remuneration package together with great opportunities for personal and professional growth., • A positive company culture built around people's wellbeing., • No meetings time when we can focus on our main tasks., • Work in a dynamic environment with an exceptional team that is always ready to help., • A half-day off the second Friday of the month so you can focus on passion projects, boost your creativity, or spend time with your loved oneс. Join us and become part of a team that is changing the insurance industry through technology for the better.

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team. As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization. • Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth, • Support IT operations across a globally distributed workforce, • Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management, • Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows, • Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms, • Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others, • Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements, • Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience, • Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility, • Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement, • 5+ years of experience in IT, including at least 2+ years managing IT teams or functions, • Experience administering Google Workspace or similar enterprise productivity platforms, • Strong experience managing SaaS applications, including provisioning, access control, and license management, • Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms, • Strong people leadership skills with a proven ability to coach, develop, and retain talent, • Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar), • Experience managing endpoints and device lifecycle processes in a modern SaaS environment, • Ability to manage distributed teams and collaborate effectively across regions and functions, • Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function, • Experience building IT processes, workflows, and operational playbooks from the ground up, • Strong interest in improving IT efficiency through automation and systems thinking, • Familiarity with IT security best practices and access governance, • Experience working in a high-growth SaaS or technology environment, • Interest in journalism, media, or social platforms, • Communicate clearly and effectively with both technical and non-technical stakeholders, • Take ownership of their work and proactively identify opportunities for improvement, • Balance speed and quality when delivering operational and systems improvements, • Approach problem solving with strong analytical thinking and sound judgment, • Work collaboratively across teams and contribute to a positive team environment, • Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery. Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. • 30 minute interview with a member of our Talent Team, • A 1 hour zoom interview with the hiring manager, • Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads, • 30 minute executive interview This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. For roles based in Europe, we offer a competitive salary range aligned with local market value. • The base salary for this role in the UK is between £78,000 - 92,000 GBP, • The base salary for this role in Ireland is between 52,000 - 61,000 EUR. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. Remote Work, Forever • Fully distributed team with a permanent remote setup, • Home office stipend, phone and internet reimbursement, coworking membership, • Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation • Competitive geo-neutral pay in the U.S., • Annual reviews to ensure equity and market alignment, • Standardized bonus or commission structure, • 401(k) with employer contributions, • Equity opportunities Health & Wellness • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents, • 100% premium coverage for individuals on high-deductible plans, • 24/7 Virtual Care and Employee Assistance Program, • Employer-funded HSA contributions and other pre-tax benefits, • Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits • 4+ weeks of PTO, plus paid sick and mental health days, • 13 paid holidays with the option to swap for personal days, • Up to 16 weeks of fully paid parental leave Learning and Development • Transparent pathways for internal mobility and promotion, • Bi-annual performance reviews, team workshops, and leadership training, • Unlimited access to Coursera and O’Reilly, • 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture • Commitment to equity and valuing diverse perspectives, • Agile, founder-led company focused on collaboration and innovation, • Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. #LI-Remote Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to _.

Global TPA Property Handler OVERALL ROLE PURPOSE: Responsible for processing and investigating insurance claims relating to customers' General Liability and property policies. This will involve working with the policy holder, colleagues and other professionals to ensure that the claim is valid. The role of a claims handler is predominantlyto process a customer's insurance claim. You'll beinvolved in managing a claim from the start through to settlement, making important decisions on the claim, and checking for any potential fraudulent activity. You will be involved in the handling own and third party property damage claims and will need to have a good understanding of the sector and laws surrounding these. You'll be assisting with providing the customer any other services that may be required following an accident or incident. KEY ACCOUNTABILITIES: Responsibilities include but are not limited to; • Handling of General Liability and Property Liability claims from the start to the settlement, • Knowledge of how building repairs must be organised and knowledge of the costs for reinstatement plastering, tiling, flooring, decorating, carpentry etc.

The role involves a mix of property casualty work, subrogated recovery and policy advice work for a wide range of Insurance clients. The successful applicant will be responsible for their own case load of files and for undertaking individual file handling tasks in support of senior File Handler(s).They will also assist with litigated motor recovery claims. Key Responsibilities The work handled by the successful applicant will include the following • Running their own case load of pre and post-litigation property damage files Adhering to court deadlines and managing files in accordance with court timetables, • Conduct of Court hearings, • Instructing experts, • Instructing and working with Counsel, • Carrying out detailed reviews of quantum, • Liaising with clients/other insurers/third parties, • Liaising with policyholders and witnesses, • Negotiating settlements, • Drafting pleadings/court documents, • Assisting other file handlers with their case loads, • Any other tasks as they arise to efficiently run their caseload Working Hours 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.Primary location for this role is home working.The office location is Glasgow. Skills, Knowledge & Expertise • Experience of handling pre...

Major loss adjusting practice seeks to strengthen its Forensic Accounting Services Division through the appointment of two newly qualified Accountants (up to 3 years PQE); one centred in Birmingham and one in London/South East. • You will be part of an outstanding team of highly experienced Accountant/Adjusters, mid-range Forensic Accountants and graduates going through advanced training to develop their skills in the insurance claims field., • Our client provides wide-ranging services from traditional major loss support work to specialist areas such as cyber, product recall, contingency and professional indemnity, whilst simultaneously developing a forensic accounting practice., • All positions are home-based but there is flexibility for an office base if preferred. About you: • Candidates must essentially be ACA or ACCA qualified with up to 3 years PQE and looking to take their career in a different direction., • This is an outstanding opportunity to forge a new career as our client can accommodate all levels of ambition., • Current requirements exist in the Birmingham and London areas. Salary & Benefits: Basic salary up to £60,000 plus annual bonus, car/allowance, pension, private medical care and 25 days holiday.

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver. This is such an exciting sector to be part of, bringing entertainment to millions in a culture of opportunity and growth. Look at our careers site to find out more: https://careers.rank.com/ Join The Rank Group Plc as an In-House Solicitor, where your expertise in employment law will help shape workplace best practices across our iconic brands. This is a fantastic opportunity to take on meaningful, varied legal work in a vibrant and collaborative in-house environment - with scope to expand as capacity allows. What you’ll do: • Partner with the People & Culture team to lead on the Group’s response to the Employment Rights Bill., • Manage Employment Tribunal claims in-house through to hearing, including drafting, advocacy, and negotiation., • Advise across the full spectrum of employment law matters; from senior terminations to TUPE, industrial action, and employee relations., • Update and advise leadership on legal developments, supporting training, policies, and compliance initiatives., • Liaise with and manage external counsel where appropriate., • Support on adjacent legal matters including pensions, immigration, and other disputes and litigation across the Group., • If time allows, contribute to commercial legal work with appropriate training and support., • Engage broadly with the business, offering practical, solution-focused advice., • A qualified solicitor licensed to practice in England & Wales., • A broad spectrum of specialist employment experience required., • Solid grounding in employment law with strong drafting, negotiation and advocacy skills, • Ability to build trust and communicate legal issues clearly across all levels of the business, • A collaborative mindset and willingness to roll up your sleeves on a diverse range of legal work, • Experience managing or instructing external counsel a plus If you're commercially aware, legally curious, and ready to make a real impact in-house - this role offers exactly that. #LI-IZ1 #LIHybrid Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you. We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us. Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe. From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered. *Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location. The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail is required for well-established insurance company. SALARY: £25,000 per annum LOCATION: Remote / Working from Home - candidates MUST be UK based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail. Working as the Customer Service Adviser / Sales Support Agent you will be professional, people-focused and will join a fully remote team. This is a phone-based role, speaking directly with: • New prospects: Helping them understand the products and find the right insurance cover for their needs, • Existing customers: Assisting with queries about policies, helping with changes, and supporting them through claims or renewals As the Customer Service Adviser / Sales Support Agent you will be the voice of the company — empathetic, clear, and solution-oriented. You will be given the tools and training you need, but will need to be someone who learns fast, takes initiative, and thrives in a flexible environment. DUTIES Your duties as a Customer Service Adviser / Sales Support Agent will include: • Answer inbound calls and respond to customer queries with clarity and professionalism, • Make outbound calls to guide new prospects to assist them in finding the right insurance cover based on their business needs, • Assist existing customers with policy queries, changes, and mid-term adjustments, • Provide friendly and accurate support throughout the customer journey — from quote to renewal, • Work independently and take ownership of your workload CANDIDATE REQUIREMENTS • Fluent in English, • Excellent phone manner with strong verbal communication skills, • Previous experience in customer service or phone-based sales (essential), • A fast learner, confident using web-based systems, • Comfortable working independently in a 100% remote role, • Strong organisational skills and attention to detail, • Experience in the insurance industry (preferred but not essential) BENEFITS • Fully remote position with all training provided, • Opportunity to grow in a supportive, customer-first company, • No rigid scripts. Just real conversations and support, • A small friendly team of colleagues that works collaboratively HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13669 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work Remotely. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

You might not have heard of us yet - that's OK, you've found us now - come and find out more about our journey... Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong - a better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other. We exist to rewrite the rules of insurance so it’s something people stand with, not against. Our model: Laka makes sure everything runs smoothly for The Collective - from exceptionally fast claims, splitting the cost fairly, guaranteeing a maximum price and all the other heavy lifting of a regulated insurance business. For that service, the collective pays Laka a fee relative to the claims in a month. Take a closer look at exactly what this means and how it works _ What have we been up to since then...? In a nutshell, we've been very busy! Here are a few of the massive achievements we've had: 🚀 Raised £31m! 🚀 Launched Laka in a total of 10 countries, essentially helping more people in more places! 🚀 70 Lakanauts also based beyond NL (France) so UK, NL, FR and beyond 🚀 Supporting riders from everyday commuters to elite athletes and pro teams 🚀 Partnering with leading leading cycling brands and retailers across Europe 🚀 Been awarded ‘Best Cycle Insurance Provider’ (for the past 8 years in a row - go us! 🎉) 🚀 Giving our all to customers and they agree, check out our 4.9 google rating! Help us continue to change an outdated industry... We’re growing real fast on our path to make the Laka collective model the industry standard and we’re expanding across segments, products, and territories. We’re looking for innovative, bold and brave minds to help us build the world’s best insurance company. Customer Experience (CX) at Laka CX are firmly at the heart of why Laka was created - we exist to be there for people when shit happens - our CX function is where this magic takes place... You'll be a key part of our Customer Experience team. Providing a great customer experience is the most important part of our plans to grow the Laka brand internationally. As part of a small, dedicated function (we currently have a team of 11 superstars), you'll be the first point of contact for general and claim-related enquiries. What you'll be getting up to: • Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email, • Help Laka members to file their claims and guide them through the process of replacing or repairing their bikes and kit either directly with us or by coordinating with third-parties (shops, manufacturers, distributors etc), • Be the first point of contact for our B2B partners, supporting them to get their riders back on the road, • Work closely with the CX team across both the UK and NL to provide a convenient, swift and seamless experience to our members, • Collate feedback from the collective on an ongoing basis and produce actionable intel to support decision making, both in the CX team and others around Laka, • Get stuck into our squad-based work, with the goal to continue to make Laka the best it can be (you might find yourself working on exciting projects with the Marketing, Product or Technology teams), • Speak English and French!, • Have a super strong empathy for cyclists and what it means when someone has their bike nicked, damaged or injures themselves whilst out & about on their bike, • Have a decent understanding of technical terms in cycling (we can bring you up to speed with the latest bike tech), so you can best support all types of customers with whatever query is thrown your way, • Get loads of satisfaction from helping people going through a rough patch (losing your bike isn't easy, you know) - you'll understand what it means to go the extra mile and make a member's day, • Enjoy learning new things, working with a lovely bunch of people, and ultimately playing a huge part in the future of Laka!, • Are a fast learner and can get up to speed with common tools - we use a number of systems at Laka, but don't worry, we'll give you all the training you need, • Are comfortable chatting with our members, with excellent written communication in (native) Dutch & English You might have already guessed it but it makes a lot of sense to be passionate about cycling when joining Laka. Don't worry about any insurance knowledge - we can teach you the ins-and-outs of insurance and support your knowledge on all things bike parts, too. Of course it is great if you already have previous insurance experience, "WFT" (insurance) certificates or experience as a bike mechanic. We can work together on completing your skill set. Before you apply, please make sure that you currently have the right to work in the UK (we're really sorry, but we're not able to provide visa sponsorship for this role). What can you expect from working at Laka? 🏠 Remote-first way of working - you choose whether you work from home or our beautiful offices in London & Bristol (we have no minimum expectation of how many days you come in, although we'd love to see your friendly face!) 📈 Share options - we want you to be rewarded for Laka's success - everyone in the business is granted share options when they join 💰 Company bonus scheme - if the company hits its targets, you'll get a cash bonus of 5% of your base salary annually 🌴 Annual leave - 25 days holiday (plus bank holidays), with the option to roll over up to 5 days per year 💶 Pension scheme - Laka pays 3% of your base salary into your pension to help you save for the future 💊 Private medical insurance - we’ll give you individual private cover, with the option to add partners & dependants too (at a small cost) 🖥 Home set-up allowance - in addition to letting you choose the kit you want (MacBook or Windows laptop, plus additional equipment like screens, keyboard, etc), we'll also give you a one-off budget of £200 to get anything else you want in order to make your homeworking environment a comfortable place to be 🍽 Lunch on us - £15 every first Wednesday of the month to enjoy lunch on Laka - pop out locally with people in the office, or order-in at home, the choice is yours 💃 Company-wide events - we love getting everyone together as much as possible - expect regular events throughout the year, for team building, bonding, and general good old-fashioned fun! 🎳 Monthly socials - as if quarterly company events weren't enough, we also give each office a budget for a monthly social activity (think anything from low-key dinner & drinks through to adventure golf, paddleboarding, bowling, electric darts, trampoline parks and more!) 👚 Laka swag - we'll give you some lovely Laka kit to get you started, including a jumper & t-shirts so you can feel (& look) like part of the family 🚴 Laka credit - for all you cyclists, we'll give you £10 credit per month towards insuring your bike(s) with us - plus give you access to a bunch of cycling industry discounts 🧠 Mental health support - unlimited support via Spill, including one-to-one therapy sessions 🌈 Belonging at Laka We're committed to building and sustaining a business that promotes diversity, equity, inclusion and belonging - our customer collective is broad and inclusive, and we'd like our own people to be too. We're fast becoming a global community of people and we believe each person's unique qualities should be celebrated as they are a huge part of what makes Laka a great place to be. We'd love you to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or anything else that makes you, you. If you’d like to request a reasonable adjustment as part of our application or assessment process, please let us know by emailing _.

Data Software Engineer (Python PySpark) Remote UK to £95k Are you a data savvy Software Engineer with strong Python coding skills? You could be progressing your career in a senior, hands-on Data Software Engineer role as part of a friendly and supportive international team at a growing and hugely successful European car insurance tech company as they expand their UK presence; their platform enables an insurance quote to be made to the consumer within 60 seconds, using just 4 clicks. As a Data Software Engineer within the Claims team you will help shape the architecture of data products, building reusable technology that enables teams to ingest, store, transform and serve their own data products. You'll take a lead in data transformation, setting up best practices in areas like Data modelling, performance optimisation and Data Governance to ensure that the data used within the business is consistent, available and reliable. You will be supported with continual learning and self development opportunities and will be encouraged to contribute to testing open source tools and engaging in community building activities such as meet-ups, keeping up to date with new and emerging technologies and methods. Location / WFH: You can work from home on a full time basis from anywhere in the UK or work a hybrid model from the London office depending on your location / preferences. About you: • You are degree educated in a relevant discipline, e.g. Computer Science, Mathematics, • You have a software engineering background with advanced Python and PySpark coding skills, • You have experience in batch, distributed data processing and near real-time streaming data pipelines with technologies such as Kafka, • You have experience of Big Data Analytics platform integration with AWS, • You have a strong understanding of RDBMS, Data Warehousing, Data Modelling, SQL (Redshift, PostgreSQL) and NoSQL databases, • You have a good appreciation of software engineering best practices, DevOps, CI/CD, IaC, • You have excellent communication skills What's in it for you: As a Data Software Engineer (Python Spark AWS) you will earn a competitive package: • Up to £95,000 salary, • Remote working including flexible working hours, • Workplace nursery scheme, • Enhanced maternity package, • 25 days holiday plus ability to buy or sell 5 days p/year + extra "duvet day", • Pension, Private Medical and Dental Insurance, Life Assurance, Employee Assistance Programme, • Weekly Yoga and monthly Acupuncture sessions, Headspace membership, • Diverse, inclusive team environment with a range of support networks, • A range of other perks including Perkbox, cycle to work, season ticket loan Apply now to find out more about this Data Software Engineer (Python Spark AWS) opportunity. Ref: PR/100084/A/KS/100725

You chose defendant insurance because you enjoy solving complex problems—not because you wanted your life to revolve around billing targets and impossible caseloads. If you've found yourself wondering whether you can continue doing high-quality insurance litigation without sacrificing your evenings, your weekends or your enthusiasm for the job, you're not alone. We're working with one of the UK's most respected defendant insurance practices to find a solicitor with around two to six years' PQE to join its growing Glasgow team. This is the kind of role that reminds you why you chose this area of law in the first place. You'll handle a varied caseload spanning employers' liability, public liability and disease claims, with opportunities to develop your experience across motor, fraud and more complex casualty litigation. You'll have the autonomy to run your own files while being supported by experienced colleagues who genuinely want to see you progress, rather than simply increasing your workload. What really sets this opportunity apart is the culture. The best insurance lawyers aren't leaving because they've fallen out of love with the work. They're looking for firms that understand outstanding legal advice doesn't have to come at the expense of a life outside the office. Hybrid working is genuinely embedded, flexibility is encouraged rather than merely promised, and there's a real emphasis on building a sustainable career instea...

Domestic Plumber – Insurance Reinstatement WorksCentral Belt We are looking for an experienced and reliable Domestic Plumber to join my clients growing team, carrying out insurance reinstatement work in residential properties. This role involves repairing and reinstating plumbing systems following insurance claims, including leaks, floods, and other property damage. You'll work directly in customers' homes, delivering high-quality workmanship and excellent customer service. Responsibilities: Carry out domestic plumbing repairs and installations. Complete insurance reinstatement works to a high standard. Diagnose plumbing faults and provide effective solutions. Maintain a clean, safe, and professional working environment. Communicate effectively with customers and the office team. Complete job reports and required paperwork.Requirements: Proven experience as a domestic plumber. NVQ Level 2 or 3 in Plumbing (or equivalent). Full UK driving licence. Strong fault-finding and problem-solving skills. Excellent customer service and communication skills. Ability to work independently and manage your own workload.What We Offer: Company van provided. Fuel card. Ongoing, secure workload. Competitive pay. Opportunity to join a friendly and supportive team.If you're a skilled plumber looking for a long-term opportunity with a reputable company, we'd love to hear from you. Apply today by sending your CV or c...

Our client is looking to recruit a FNOL/Concierge Claims Technician within their Property Claims team in Glasgow (Hybrid working). You will use your technical knowledge and experience to assist adjusters to proactively case manage, negotiate, and settle property claims, as licensed. Role & Responsibilities: • Being the first point of contact to policy holders making an insurance claim, • Providing outstanding customer service and putting the customer at the centre of everything, • Building strong professional relationships with team members and other areas of the business, • Ensuring all information is documented correctly prior to Loss Adjuster visits, • Skills & Requirements:, • FNOL experience in Insurance/Loss Adjusting/Claims Handling preferable, • Team player with the passion for helping others, • Proactive, with the ability to work with initiative, • Able to work as part of a team to ensure client SLAs are met...

Hamilton Robertson is a leading insurance brokerage firm dedicated to providing comprehensive insurance solutions to businesses. With a commitment to excellence, we specialise in risk management and insurance services tailored to meet the unique needs of our clients. Hamilton Robertson have been established for 40 years and are a growing business with offices in Glasgow, London, and Bromley. Hamilton Robertson are now part of the wider JMG Group who are a Private Equity backed insurance broking group and a top 30 UK broker who place over £350+m of Gross Written Premium into the market annually. The opportunity Due to continued growth and success, we are seeking a highly motivated and experienced Commercial Account Handler to join our dynamic team based in our Bromley office. Key areas of responsibility include: • Ensure accuracy, efficiency and professionalism when dealing with both client and insurer and conducting related administration work i.e. New business, Renewals, Mid Term Adjustments, Claims., • Ensure all business activity fully complies with FCA regulatory requirements and internal Conduct Policies and procedures., • Handle client complaints in line with regulatory requirements and the Companys Conduct Policy, ensuring timely and appropriate resolution., • Participate in the Training & Competence (T&C) scheme in accordance with role requirements, maintaining c...

You chose defendant insurance because you enjoy solving complex problems—not because you wanted your life to revolve around billing targets and impossible caseloads. If you've found yourself wondering whether you can continue doing high-quality insurance litigation without sacrificing your evenings, your weekends or your enthusiasm for the job, you're not alone. We're working with one of the UK's most respected defendant insurance practices to find a solicitor with around two to six years' PQE to join its growing Glasgow team. This is the kind of role that reminds you why you chose this area of law in the first place. You'll handle a varied caseload spanning employers' liability, public liability and disease claims, with opportunities to develop your experience across motor, fraud and more complex casualty litigation. You'll have the autonomy to run your own files while being supported by experienced colleagues who genuinely want to see you progress, rather than simply increasing your workload. What really sets this opportunity apart is the culture. The best insurance lawyers aren't leaving because they've fallen out of love with the work. They're looking for firms that understand outstanding legal advice doesn't have to come at the expense of a life outside the office. Hybrid working is genuinely embedded, flexibility is encouraged rather than merely promised, and there's a real emphasis on building a sustainable career instea...

Our client is currently seeking an experienced Building Surveyor (Scotland / Hybrid). The Role Meet with clients to discuss project ideas and construction requirements Building surveying and defect diagnosis on commercial / residential properties Carry out feasibility studies Draught scheme designs, cost analysis documents, timelines, and specifications for works Advise on health and safety aspects of construction Advise on boundary and wall placement Advise on environmental impact, energy efficiency, and sustainability Advise on contractors and organising documents for tender Dealing with planning applications on both new build / existing Prepare insurance assessments Proficient with computer aided design (CAD) software Advanced project management skills Skills / Qualifications Ideally you will have prior subsidence and or perils experience (fire, flood, storm) You will be MRICS qualified Strong communication skills, both written and verbal Excellent customer service, organizational & communication skills Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims (phone number removed), (url removed), Job Ref: DC1014. For all other vacancies, take a look at our website - (url removed)

Our Glasgow based client is looking to add an Insurance and Contracts Business Partner to their team on a 12-month Fixed Term Contract (FTC). As Insurance and Contracts Business Partner you will support the day-to-day function in the service provision of Contracting, Insurance and Corporate Risk Management Structure. THE SUCCESSFUL APPLICANT Degree in related discipline or equivalent experience. Experience of working with commercial aspects of a service organisation. Knowledge of contracting, insurance and general business compliance practices. Good commercial acumen and analytical skills. Ability to communicate in a clear, concise, and unambiguous manner. Ability to work effectively in isolation and as part of a team. Ability to think independently and react to business needs. Good planning and organisational skills. Good interpersonal skills. Positive attitude with strong focus on the success of the company. Good level of critical thinking and problem-solving skills Confidence to communicate openly and objectively with all levels of management Ability to write clear and concise reports Proficient with MS Office tools. JOB DESCRIPTION Preparation in the drafting of ship management agreements and business-related contracts as required Review of business-related contracts as required for all group companies Identify compliance requirements and insurable risks under all contracts and ship management agreements and review on an annual basis. Monitor the Contract Management system and support all business units to ensure full utilisation and compliance of the system. Support all business units in managing contract disputes. Monitor the proper compliance of international sanction related policies and procedures. Monitor corporate risk exposures and maintain schedule of corporate risk registers and support preparation of corporate risk reports. Deputise as company insurance and legal point of contact when necessary. Manage compliance of Ship Owners insurance and claims reporting requirements. Ensure records of all insurance reported incidents and analysis of claims by type on an annual basis are maintained. Review insurable benefits on seafarer’s employment contracts. Ensure an updated record of certificates for all vessel and company insurance policies is being maintained. Support management of corporate risk registers and consolidate and prepare corporate risk report. Support Casualty Response Team when required. REMUNERATION PACKAGE ON OFFER Competitive Salary