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Our client is a well-established and growing Commercial Insurance Broker based in Colchester, recognised for delivering a first-class, bespoke service to its clients. With a forward-thinking and consultative approach to insurance broking, they are now seeking a like-minded, experienced Account Handler to join their team. This is an excellent opportunity to join a thriving and innovative brokerage that places strong emphasis on relationship management, client service excellence and long-term partnerships. As an Account Handler, you will be responsible for managing and developing key client relationships, ensuring clients receive tailored insurance solutions that meet their evolving needs. You will work closely with colleagues, underwriters and claims teams to deliver a seamless and professional service. Key Responsibilities • Build and maintain professional, personable relationships with clients in relation to their commercial insurance portfolios, • Maintain regular client contact via telephone, email and face-to-face meetings to ensure needs are fully understood and serviced, • Identify opportunities to enhance client cover and support the development of new business opportunities, • Support the claims process when required, ensuring accurate and timely communication of information, • Accurately maintain client records and interaction notes within the CRM system, • Manage renewal processes proactively, engaging with clients well in advance to discuss options and provide tailored recommendations, • Quote additional products for existing clients and prepare quotations for new business, • Liaise effectively with underwriters regarding underwriting documentation and requirements, • Work collaboratively with colleagues to support the continued growth and development of the business, • Ensure all activities are carried out in line with internal procedures and FCA regulations Person Specification • Minimum of three years’ experience in an Account Handler role within an insurance brokerage, • Strong background in customer service, account management or sales, with experience meeting clients, • Full UK driving licence for occasional client visits and events, • Educated to a good standard, with professional insurance qualifications or a willingness to work towards them, • CII qualifications to the appropriate level or commitment to obtaining them, • Experience using the Acturis platform, • Highly professional with a strong focus on confidentiality and compliance, • Flexible, proactive and adaptable approach to work, • A confident, personable team player with excellent relationship-building skills, • Comfortable using technology and open to change, • Successful DBS or criminal records check required If you are an experienced insurance professional looking to join a progressive brokerage that values quality, collaboration and client service, this opportunity offers both challenge and long-term career development.

A leading insurance company in Colchester is seeking a Customer Claims Advisor to enhance claims processes and provide superb service.This hybrid role involves testing automation systems, validating claims, and ensuring customer satisfaction.Ideal for individuals who are team-oriented, customer-cent

A leading insurance company seeks a Property Claims Team Leader to manage a team handling personal and commercial property claims up to £100,000.The ideal candidate will inspire the team to deliver outstanding customer service and meet key performance indicators.Responsibilities include coaching te

Third Party Claims Handler Were looking for a Third Party Claims Adjuster to join our fast-paced, high-performing team. In this role, youll focus on third-party intervention contacting claimants to offer our services and managing the claims process from start to finish. If you enjoy working in a dynamic environment where no two days are the same, this role is for you. Key Responsibilities Contact third-party claimants via phone and email to explain and offer relevant services. Work to convert third-party claimants into using our intervention services. Use our bespoke claims management system to log information and manage claims efficiently. Collaborate with external partners (insurers, brokers, repairers, and vehicle suppliers) to ensure claims are processed smoothly. Monitor and manage service level agreements (SLAs) and key performance indicators (KPIs). Review invoices from authorised partners for accuracy and input them into the system for approval. What Were Looking For Previous experience in motor claims is desirable. Experience with high volume inbound & outbound calls. A passion for delivering excellent customer service. Strong multitasking skills and attention to detail. Confident communicator with professional written and verbal communication skills. Comfortable using Microsoft Office and learning bespoke systems. What we offer: Additional annual leave with service, plus additional paid day leave for your birthday. Wellbeing packaged including free PT sessions, private medical insurance & health cash back plan. Professional qualifications along with continual professional development. Free parking, pension, full time hours of 35 hours a week. About MPL Claims Management At MPL Claims, were passionate about making the claims process smoother, smarter, and more customer friendly. Founded in 2018 and now part of the ERGO Group, we act as an in-house third-party administrator (TPA), managing a variety of claims, Motor, Property, and Liability for both internal and external clients. Were a tech-led business that designs and builds our own claims management solutions from the ground up. Our innovative platform helps us deliver a modern, seamless experience for customers while maintaining efficiency and cost-effectiveness for our partners. Location: Colchester, CO1 1TG Hours: Full time (35 hours a week), Permanent, shift pattern including 1 in 4 weekend day & 1-2 bank holidays Salary: Up to £24,000.00 per annum You may have experience of the following: Third Party Claims Adjuster, Motor Claims Handler, Claims Negotiator, Claims Advisor, Claims Processor, Credit Hire Claims Handler, Claims Intervention Specialist, Motor FNOL Handler, Liability Claims Handler, Claims Resolution Officer, Insurance Claims Executive, Claims Case Manager, Customer Claims Specialist. REF-226 223 TPBN1_UKTJ

Technical Claims Handler Were looking for a skilled and detail-oriented Technical Claims Handler to join our growing Motor claims team. Youll play a key role in supporting us through the handling of your own portfolio of claims across third-party property damage, credit hire, personal injury and client-specific processes. This is an excellent opportunity for someone with motor claims experience who is passionate about delivering a first-class service while handling complex, technical claims. What You'll Be Doing Manage a dedicated caseload of motor claims, including technical referrals and escalations. Communicate professionally with customers, insurers, suppliers, and partners via phone, email, and written correspondence. Analyse, assess, and interpret information relevant to each claim to drive fair and accurate outcomes. Stay up to date with relevant legislation and industry best practices. Set and maintain appropriate financial reserves throughout the claims lifecycle. Support with coaching and training of team members when required. Leverage cutting-edge claims management systems to streamline processing time and reduce overall claim costs. Build and maintain strong client relationships through consistent, high-quality service. What We're Looking For Previous experience in motor claims handling is essential Exposure to repair, credit hire, and total loss cases. Strong analytical and problem-solving skills with great attention to detail. Excellent verbal and written communication skills. A customer-first mindset and a genuine passion for delivering outstanding service. Positive, proactive attitude with the ability to adapt and work well under pressure. Experience dealing with complaints. What we offer: Additional annual leave with service, plus additional paid day leave for your birthday. Wellbeing packaged including free PT sessions, private medical insurance & health cash back plan. Professional qualifications along with continual professional development. Free parking, pension, full time hours of 35 hours a week. Location: Colchester, CO1 1TG Hours: Full time (35 hours a week), Permanent, (Monday-Friday 9am-5pm) Salary: up to £32,000 DOE You may have experience of the following: Motor Claims Handler, Complex Claims Handler, Technical Motor Claims Specialist, Third Party Claims Handler, Credit Hire Claims Handler, Personal Injury Claims Handler, Claims Negotiator, Claims Advisor, Insurance Claims Executive, Claims Technician, Litigation Claims Handler, Total Loss Claims Specialist. REF-226 222 TPBN1_UKTJ

Insurance Claims Graduate - HalifaxWe have an exciting opportunity to join us here at Covéa Insurance as a Insurance Claims Graduate. About the Team - Our Third‑Party Claims teams handle claims where our customers’ negligence is alleged across both Commercial Lines Motor and Personal Lines Moto

A leading insurance brokerage in Greater London seeks an Insurance Premium and Claims Handler. This role involves processing Reinsurance Claims and collaborating with various stakeholders. Candidates should have an insurance background or experience in the financial sector, coupled with strong analy

A leading international insurance company in London seeks a Senior Legal Counsel to provide legal advice across UK insurance operations. The ideal candidate will hold a minimum of 7 years post-qualification experience and have extensive knowledge of English insurance law.

Reporting to the Reinsurance Claims Manager, you’ll primarily be responsible for effective adjustment of claims within the Reinsurance portfolio. You’ll also be dealing with cedants on claims issues when appropriate and support the Senior Claims Adjuster in reporting loss ratios to claims manage

You will support insurance management and claims processes, engaging with brokers and handling documentation. A leading energy solutions company in London is seeking an Insurance and Claims Analyst to join their Risk and Compliance team.

The role will primarily be claims based, focussing on 'Binders' with a wide scope to learn more about Reinsurance Excess of Loss and Facultative business as your career develops. Processing and submitting Claims / Premiums to both London and company markets. This is a rare opportunity to join an ind

A leading recruitment agency in the UK is seeking an Insurance & Risk Officer to deliver high-quality insurance and risk management services. Ideal candidates will have experience in insurance claims and a recognized qualification. The role involves managing claims, providing expert advice, and ensu

A prominent UK legal firm is seeking a qualified Solicitor/Chartered Legal Executive with 4+ years PQE, specializing in property insurance. The role involves handling high-value claims, building client relationships, and supporting business development. The firm offers a flexible work environment, c

Alongside your day‑to‑day work, you’ll complete an Insurance Practitioner Level 3 Apprenticeship as well as an insurance industry recognised Certificate in Insurance via the Chartered Insurance Institute. They check their insurance policies and make sure our customers get the support they need

A global insurance provider is looking for a Trainee Claims Analyst to support their claims service for complex risks. In this role, you will manage General Liability and Medical Malpractice claims, support new claims notifications, and work closely with various stakeholders to ensure premium servic

A leading insurance provider located in Greater London is seeking a Claims Handler specializing in Healthcare. The role involves managing claims, providing technical leadership, and engaging with various stakeholders in the insurance market. Ideal candidates should possess strong technical knowledge

A P&I insurance company located in Greater London is seeking a claims handler to provide P&I and FDD claims services. Candidates should have a law degree, qualified to practice in England & Wales, and possess relevant experience in claims handling.

Reporting to the Reinsurance Claims Manager, you’ll primarily be responsible for effective adjustment of claims within the Reinsurance portfolio. You’ll also be dealing with cedants on claims issues when appropriate and supporting the Senior Claims Adjuster in reporting loss ratios to claims man

Strong background in insurance with a specialist claims handling focus. Working closely with clients and brokers, you will provide high-quality, professional claims advice and manage claims from initial notification through to final resolution. An established Specialty Casualty & Property Claims tea

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world. Produce ad-hoc claims reports and statist

Develop and maintain good client relationships with the re-insured and brokers* ## Approve reinsurance claims within written authority levels## About you:* ## Experience in handling specialty claims matters (Aviation, A&H, credit risk, Marine & Energy)* ## Experience of working within the Reinsu

The responsibility of a Claims Handler at Arch Insurance Company (Europe) Limited relates to all Healthcare claims generated by Arch managed syndicates and the company platform writing UK, US and international business. Insurance claims Industry experience. Responsible for the delivery of a high lev

Please note, this is not a call centre role and is technical in nature, working on large, complex, global insurance contracts, involving multiple insurers and high value insurance placements. Previous claims handling/insurance experience, with either an Insurer or Broker. Professional Indemnity insu

Candidates should have EL/PL experience and a minimum of 6 months in personal injury or commercial insurance claims. Join a supportive team where you can gain exposure to various claims and grow your legal expertise.

A dynamic insurance firm in the United Kingdom is seeking an Insurance Claims and Policy Processing Clerk – AI Trainer to prepare and review claim forms, calculate claim amounts, maintain accurate documentation, and support AI training initiatives. The ideal candidate has strong experience in insu

Are you ready to embark on a dynamic and in-demand career as an Independent Insurance Claims Adjuster? This is your chance to join a thriving industry with endless opportunities for growth and advancement. Are you actively working as a Licensed Claims Adjuster with 100 claims or more under your belt

A leading insurance and investment organization is seeking a Senior Claims Adjuster in Greater London to manage claims processing and ensure compliance with company standards. The ideal candidate will have extensive experience handling major claims, effective communication skills, and knowledge of L

This role involves providing practical legal advice on insurance and reinsurance matters, supporting legal strategy, and managing contracts and contentious issues. A leading insurance firm in London is seeking a Senior Legal Counsel to join their in-house legal team. Candidates should have at least

You'll process insurance claims for small animals, ensuring accuracy and detail orientation. Ideal for candidates experienced in insurance claims or customer-focussed roles. A leading veterinary organization is seeking a part-time Insurance Administrator at Pride Veterinary Centre.

A leading insurance company is offering a Claims Apprenticeship in London aimed at individuals ready to begin their career in insurance. As a Claims Apprentice, you'll handle customer claims while gaining valuable industry qualifications. The role involves supporting clients through their claims pro

A leading insurance company seeks a mid-senior level Claims Handler - Healthcare to handle claims associated with Arch managed syndicates. This role involves providing technical leadership, managing relationships with brokers, and delivering high-level claims service. Candidates should have experien

A leading law firm in the United Kingdom seeks a Solicitor / Chartered Legal Executive with over 4 years of PQE in property insurance.

A leading global insurer is seeking a Claims Specialist to handle and resolve insurance claims efficiently. The candidate should have a strong interest in energy insurance and excellent relationship-building skills. Key responsibilities include collaborating with various teams to support client rete

A global risk and reinsurance specialist in the United Kingdom is seeking candidates for its 16-month apprenticeship program to join their Client Support Services teams.

A leading global insurer in the UK is seeking an experienced Senior Claims Adjuster to manage reinsurance claims and develop operational strategies. The successful candidate will contribute to the timely resolution of claims, enhance client relationships, and maintain high standards of service. The

A leading insurance firm is seeking a Senior Claims Adjuster to join their collaborative claims team. In this role, you'll handle complex claims within the Transactional Insurance sector while working closely with managing agents and the underwriting team. The ideal candidate will have experience in

Key Responsibilities*** Delivers high quality advice to the business in a practical and commercially focused way in relation to their area of subject matter expertise* Responsible for implementing operational plans for their team in order to achieve business goals* Drives business performance throug

A leading consulting firm in the United Kingdom is seeking a Senior Business Analyst with expertise in insurance claims systems.

Responsibilities include assisting customers with their claims and understanding insurance products. A leading global insurance company is seeking a Claims Apprentice in London. This apprenticeship offers the perfect blend of practical experience and academic learning, allowing you to earn while you

A leading insurance provider in the UK is seeking a qualified accountant to support complex insurance claims, specifically focusing on business interruption losses.

A global insurance company is seeking a part-time Claims Quality Assurance professional to enhance claims processes. Candidates should have experience in insurance claims and a solid grasp of quality assurance principles. The company offers a supportive culture with comprehensive benefits including

The role will involve responding to insurance queries, managing claims processes, and coordinating with various stakeholders. Ideal candidates will exhibit strong attention to detail, organizational skills, and a keen interest in Insurance and Risk Management. The role supports hybrid working, offer

A leading insurance firm in Greater London seeks a Claims Manager to lead the Care and Bioscience/Clinical Trials claims teams. The role involves managing high complexity claims, ensuring compliance with regulations, and improving claims processes. Ideal candidates will have extensive experience in

A leading insurance broker is seeking an Insurance Claims Handler in Greater London. The successful candidate will process claims and premiums, resolve queries, and manage client accounts.

A UK insurance firm is seeking a Technical Claims Specialist to provide analytical support and governance for motor claims. Candidates should have at least 5 years of experience in UK motor claims, strong communication skills, and a good technical knowledge in claims management. This position offers

Insurance Premium and Claims Handler. The role will primarily be Premium and Claims based, with a wide scope to learn more about Reinsurance business as your career develops. Processing and submitting Reinsurance Claims / Premiums to both London and company markets.

A local authority in the UK is seeking an Insurance Manager to enhance the effectiveness of their insurance services. The role encompasses delivering key priorities for financial resilience, managing various insurance claims, and fostering a strong customer focus throughout service delivery. Candida

Responsibilities include processing claims, supporting the claims adjusters, and liaising with brokers and reinsurers. This role demands a graduate with a Degree in Accounting and one to two years of insurance exposure. A recruitment firm is seeking a Senior Credit Controller / Reinsurance Accountin