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Claims Manager Bristol (Full Time) (Award-winning firm Competitive Salary) Role Overview A senior leadership opportunity within an award-winning organisation, overseeing a high-performing professional indemnity claims function. As Claims Manager, you will provide strategic direction, operational oversight and technical leadership across a team of Claims Handlers, Senior Handlers and Technical Specialists. You will play a pivotal role in shaping team capability, strengthening insurer relationships and ensuring the delivery of a market-leading delegated authority claims service. The position is based in Bristol. Key Responsibilities Strategic team leadership - driving performance, capability and engagement across a multi-level claims team.Client relationship ownership - acting as a senior point of contact for insurer partners, ensuring a collaborative and solutions-focused approach.Operational excellence - ensuring consistent compliance with SLAs, KPIs and delegated authority frameworks.Technical governance - overseeing file quality, technical accuracy and adherence to best practice.Management information oversight - ensuring the integrity of MI and reporting across the account, including liaison with internal administration teams.Capability development - delivering technical training, coaching and mentoring to enhance expertise across the department.Risk and trend analysis - identifying emerging issues and escalating insights to senior leadership and insurer clients.Stakeholder engagement - preparing for and chairing key meetings, representing the claims function with professionalism and authority.Continuous improvement - evaluating and enhancing processes, procedures and operational workflows.Experience & Expertise Extensive technical claims experience, ideally within professional indemnity or complex commercial lines.Strong understanding of relevant legislation, policy wordings and claims methodologies.Proven leadership experience, with the ability to inspire, develop and manage a multi-disciplinary team.Demonstrated success in building and maintaining insurer and stakeholder relationships.Commercially astute, with the ability to balance technical rigour with operational efficiency.A collaborative, inclusive leadership style aligned with a high-performance culture.Why This Role Stands Out Join an award-winning, nationally recognised firm with a strong reputation in insurance and claims.Lead a growing team with genuine influence over culture, performance and future strategy.Benefit from a very competitive salary and a comprehensive benefits package supporting wellbeing, flexibility and professional development.Please click on apply or call Lucy at Pertemps Bristol for a confidential chat about the role.TPBN1_UKTJ

Clinical Negligence Solicitor/Legal Executive – Bristol \n Opportunity in a strong claimant clinical negligence team for a qualified Solicitor or Chartered Legal Executive with 3–4 years’ PQE to join a fantastic firm in its Bristol office. It's an exciting chance to work closely with a Partner on high-value, complex claimant cases while building a long-term career in a supportive and highly regarded team. \n The role: \n Manage your own caseload of claimant clinical negligence claims with a focus on obstetric and neonatal cases: \n\n • Hypoxic birth injury\n, • Cord prolapse\n, • Multiple baby pregnancy complications,\n, • Meningitis\n, • Group B Strep infection related injuries. \n\n What experience is required: \n\n • Qualified Solicitor or Chartered Legal Executive with 3 – 4 years PQE\n, • Experienced with higher-value or complex clinical negligence claims\n, • Strong client care and communication skills are essential.\n\n What’s on offer? \n Competitive salary, hybrid working, generous holiday allowance, private medical insurance, pension, life assurance and a clear pathway to career progression. \n Apply Now \n If you are a Solicitor or Legal Executive with 3–4 PQE looking to take the next step in Clinical Negligence law, apply now to Loraine Silvester at G2 Legal or call for a confidential chat. \n #INDCATS

Your new companyOur client is a leading and highly regarded legal services organisation that are continuing growth within their Complex Litigation function, which has created an opportunity for a Professional Negligence Senior Associate to join its Bristol office. \n Renowned for delivering high-quality, customer-focused legal solutions, the business has strong insurer relationships and a consistent flow of complex work. It promotes a collaborative, inclusive culture where leadership, autonomy, and continuous development are actively encouraged. With a modern approach to hybrid working and a clear commitment to employee wellbeing, this is an excellent environment for experienced lawyers ready to step into a senior leadership role. Your new role Joining the Professional Negligence team you will play a key leadership role combining technical legal expertise with operational oversight. \n You will be responsible for supervising and mentoring team members, promoting best practice and ensuring the delivery of high-quality legal advice, while also managing a targeted caseload of complex, multi-track professional negligence disputes. Matters may include claims involving professional advisers and misrepresentation, often funded through legal expenses insurance. \n Key responsibilities include: \n\n • Leading, mentoring and developing junior lawyers, embedding high standards of technical excellence and client care\n, • Supervising case handling to ensure accuracy, efficiency and commercial outcomes\n, • Managing a small caseload of complex professional negligence and misrepresentation claims\n, • Conducting early case assessment and shaping dispute strategy\n, • Ensuring compliance with legal expenses insurance policy requirements and regulatory standards\n, • Driving performance against SLAs, KPIs and financial targets\n, • Supporting departmental strategy, change initiatives and continuous improvement\n, • Using management information to monitor performance and identify opportunities for optimisation\n, • Promoting a culture of collaboration, knowledge sharing and excellence in customer outcomes\n\n This is a hybrid role, with a requirement to attend the Bristol office for part of the working week. What you'll need to succeed \n You will have: \n\n • Qualified as a Solicitor or Chartered Legal Executive (CILEX) (or equivalent)\n, • Strong experience handling professional negligence disputes, ideally within a supervised or senior capacity\n, • Proven experience of technical supervision, mentoring or team leadership\n, • Experience working in an SRA-regulated environment\n, • Strong commercial awareness and ability to manage complex litigation strategically\n, • Excellent communication, stakeholder management and client care skills\n, • The ability to prioritise effectively and work under pressure managing multiple demands\n, • Strong analytical skills, including identifying legal and operational risks\n, • A proactive approach, with the confidence to lead, influence and drive performance \n This role will suit a senior litigator or existing Senior Associate looking to combine high-level legal work with meaningful leadership responsibility.\n\n What you'll get in return \n In return, you will receive: \n\n • A competitive salary and comprehensive benefits package\n, • Hybrid and flexible working arrangements\n, • High-quality, consistent complex litigation work from established insurer clients\n, • A clear leadership role with genuine influence on team and departmental performance\n, • A supportive, high-performing and inclusive culture\n, • Ongoing professional development and clear progression opportunities\n\n What you need to do now \n If you are a Professional Negligence Lawyer seeking a senior leadership opportunity in Bristol, we would be delighted to hear from you. \n Apply now or contact Sheldon Carlisle at Hays Legal for a confidential discussion about this opportunity. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

\n Your new role \n We are working with a prestigious firm who are on the lookout for a skilled lawyer to join their General Liability Insurance team based in Bristol. This is an incredible opportunity for a qualified Legal Executive or Solicitor (NQ+). The team spans across London and Bristol and is part of the firm's Insurance Group and has a well-established client base, acting for a number of market leading liability insurers in the provision of their employers, public and products liability services to insured businesses. Your new role \n The role will predominantly be dealing with personal injury claims, with the opportunity to become involved in associated regulatory matters such as health and safety investigations/prosecutions and inquests. There is also the opportunity to deal with the regulation of products. The work will be very varied, interesting and challenging and where you show you can run the cases successfully, you will be given autonomy to make your own mark on the files. You will also have the opportunity to get involved with business development and client initiatives, where appropriate. \n You will manage and assist with the management of fast track, intermediate and multi-track personal injury claims and advise on all legal aspects relating to claims including coverage. What you'll need to succeed \n You will be a Legal Executive or Solicitor (NQ+), with experience of handling defendant personal injury claims and fast-track litigation. You will have experience, or an interest in gaining experience in, Product Law and Health & Safety and a good knowledge of legal procedures. You will be able to deliver legal and commercial solutions and established collaborative working relationships with clients and colleagues to provide an outstanding client experience. You should be able to manage client relationships and deliver trusted relationships, with a high level of confidentiality and integrity and be committed to business development to further grow their network and the practice. What you'll get in return \n The firm fosters a diverse and inclusive culture, encouraging collaboration and creativity by drawing on different experiences and perspectives. Flexible working that supports your commitments outside of work is an important part of their culture and, where possible, they will support this across all roles. \n What you need to do now \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

Technical Claims Handler Bristol | Full-Time | Hybrid Working TSR Legal is delighted to be working with a leading insurance and professional indemnity practice that is looking to appoint a skilled Technical Claims Handler to join its growing Bristol-based team. This is an excellent opportunity for a claims professional to manage a varied and technically challenging caseload of professional indemnity ... ZIPC1_UKTJ

Professional Negligence Solicitor – Bristol \n Excellent opportunity to join a market-leading Professional Negligence team in Bristol ranked Band 1 for their professional negligence work focussed on complex construction and engineering disputes. \n The role....... \n Defending professional negligence claims against contractors and construction professionals \n Advising leading insurers, brokers and international construction and engineering firms \n Supporting on insurance-related disputes and policy coverage matters \n Working closely with ranked partners on high-value and high-profile matters \n Building strong client relationships while developing your own market profile and network \n What experience is required.... \n\n • Qualified Solicitor or Legal Executive circa 1–4 PQE\n, • Strong construction and engineering disputes background\n, • Professional negligence disputes experience \n, • Insurance or policy coverage experience, ideally\n\n What’s in it for you \n\n • Opportunity to join a Band 1 ranked team\n, • Exposure to high-quality international client work\n, • Hybrid and flexible working\n, • Competitive salary and benefits package\n\n This is an excellent opportunity for a Professional Negligence Lawyer looking to develop their career within a top-tier insurance and professional negligence practice. Click now to apply or contact Loraine Silvester at G2 Legal for a confidential discussion. \n #INDMALS

Litigation Lawyer \n Bristol \n Salary from £35,000 D.O.E \n \n Yolk Recruitment is supporting a highly regarded national law firm with the recruitment of a Litigation Lawyer to join its established Civil Litigation Division. This is an excellent opportunity for someone with experience handling contract-based disputes who is looking for varied, challenging and rewarding work within a supportive and technically strong legal team. \n As a Litigation Lawyer, you will manage your own caseload of civil litigation matters, with a particular focus on contractual disputes. The work will include claimant and defendant matters across commercial contracts, consumer contracts, misrepresentation, professional negligence, construction disputes and other contract-related claims. \n The caseload will include work funded by Legal Expenses Insurance, as well as private and commercial instructions. Many matters are complex, high value and intellectually engaging, offering the successful candidate the chance to further develop their litigation experience in a collaborative and well-supported environment. \n \n This is what you will be doing \n \n As a Litigation Lawyer, your duties will include:- \n \n\n • Managing your own caseload of fast track, intermediate track and multi-track contract dispute matters.\n, • Advising individual and commercial clients on a range of civil litigation claims, including sale of goods and services disputes, building contracts, professional negligence and misrepresentation.\n, • Handling claimant and defendant litigation matters from initial instruction through to resolution.\n, • Liaising with clients by telephone, video call and face to face, providing clear and pragmatic legal advice.\n, • Using a case management system to progress files, manage deadlines, record activity and deal with billing and invoicing.\n\n \n The experience you will bring to the team \n \n You will bring the following experience to the Litigation team:- \n \n\n • Experience managing your own caseload of contract-based civil litigation matters.\n, • A background as a Solicitor, FCILEx, Senior Paralegal or equivalent legal professional with relevant litigation experience.\n, • Experience advising on fast track and multi-track disputes, ideally including both individual and commercial clients.\n, • Strong organisational skills with the ability to work to tight deadlines and manage competing priorities.\n, • A pragmatic, client-focused approach with excellent communication skills and good IT ability, including Microsoft Office and case management systems.\n, • Experience dealing with insurance-funded clients would be desirable, although this is not essential.\n\n \n This is what you will get in return \n \n\n • Salary from £35,000+ depending on relevant experience.\n, • Permanent, full-time position.\n, • Hybrid working arrangements.\n, • Health cash plan and gym/lifestyle benefits.\n, • Work-life balance initiatives and dress for your day.\n, • People-focused recognition and referral schemes.\n, • Development opportunities and routes to qualification.\n\n \n Please note that any offer of employment will be subject to a satisfactory credit check and basic criminal record check. \n \n Are you up to the challenge? \n \n If you're a Commercial Litigation Lawyer ready to take the next step in your career, we'd love to hear from you. Apply today or get in touch to find out more. All enquiries will be handled in the strictest confidence by Yolk Recruitment. If you are looking to pursue the next step in your career with a highly regarded law firm, we encourage you to apply by contacting Oliver Coodye on or alternatively send your CV Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

This is an opportunity to work for a respected multidisciplinary property consultancy with a strong reputation for delivering high-quality Building Surveying services across the residential, commercial, and education sectors. \n \n Due to continued growth, they are looking to appoint a Senior Chartered Building Surveyor to join their Bristol office. This is a key role offering involvement in a wide variety of projects, with some additional responsibility for CDM Principal Designer duties. \n \n Role Responsibilities \n\n • Lead and manage refurbishment, maintenance, and new-build projects from inception to completion\n, • Undertake building surveys, defect diagnosis, and condition assessments\n, • Prepare specifications, tender documents, and administer contracts under JCT and other standard forms\n, • Provide professional advice on dilapidations, party wall matters, boundary disputes, and insurance claims\n, • Ensure compliance with current building regulations and technical standards\n, • Oversee site works and liaise closely with clients, contractors, and stakeholders\n, • Deliver high-quality written reports and client advice\n\n \n Candidate Requirements \n\n • MRICS Chartered Building Surveyor\n, • Proven experience across both professional and project-based building surveying\n, • Strong technical knowledge of construction, defects, and contract administration\n, • Clear and confident communicator with excellent client-facing skills\n, • Familiarity with CDM 2015 and willingness to support Principal Designer duties\n, • NEBOSH Construction Certificate or equivalent is desirable but not essential\n, • Strong organisational skills and ability to manage multiple projects\n, • Experience within a consultancy environment is preferred\n\n \n Benefits \n\n • Up to £70,000\n, • Flexible hybrid working arrangements, 2 days a week in the Bristol office\n, • 27 day holiday entitlement + Bank Holidays + Birthday off\n, • Pension scheme 10% employer contribution\n, • Support for ongoing CPD and professional development\n, • Friendly, professional team culture with progression opportunities\n\n \n Could you be interested in learning more about this unique opportunity and potentially more? \n \n Feel free to apply or call me on my number on my profile. \n

Associate – Professional Negligence (NQ+) \n A leading national law firm is seeking a Solicitor to join its highly regarded Professional Indemnity team in Bristol. The practice is part of a top-ranked Insurance group, acting for the majority of the UK’s Professional Indemnity insurers as well as major professional services firms. \n \n Title: Associate \n Location: Bristol \n Salary: Up to £70,000 DoE \n Previous Experience: Insurance litigation experience is desirable \n \n You will work closely with partners and senior lawyers on a diverse range of professional indemnity matters, defending claims involving solicitors, insurance brokers, accountants, financial advisers and other professionals. The team also advises insurers on coverage, regulatory issues, risk management and Ombudsman complaints. \n \n Key Responsibilities \n\n • Managing your own caseload of professional indemnity claims, including coverage issues\n, • Delivering high-quality, timely advice and maintaining excellent client service\n, • Supporting partners on high-value, complex matters\n\n \n About You \n\n • Qualified Solicitor with a strong foundation in litigation\n, • Insurance experience desirable\n, • Commercially aware, organised and comfortable managing competing priorities\n, • High attention to detail, integrity and professionalism\n\n \n Why This Role? \n This is a fantastic opportunity to join a top-tier professional indemnity team, ranked in Chambers & Legal 500. You will gain exposure to high-quality, complex claims across multiple professions. \n Apply for more information.

About us \n Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. \n We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. \n Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024. \n With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership. \n The team you will join \n Our vibrant, energetic Employment Team boasts some of the best lawyers in the business specialising in all aspects of employment law facing a company's board or the HR professional - from everyday operational challenges through to advising on strategic issues. \n The team currently comprises over 30 specialist qualified employment law solicitors, including nine partners working across six offices, making us one of the larger employment teams in the country. We have the strength and depth of expertise to ensure we deliver the service you would expect in respect of technical quality, practical approach, and timeliness of advice. \n Birketts employment law team has experience in all areas of contentious and non-contentious employment law matters, representing clients from a broad range of public and private organisations as well as individuals and senior executives and we are proud to act for sector leading clients nationwide and some important and high-profile businesses and institutions across a number of key sectors. \n Ranked 1 tier in Chambers and Legal 500, you will join a highly successful Employment team which is seeing consistent and continuous growth, and which works and collaborates closely as a supportive team of colleagues. Our employment advice is supplemented by a well-developed in-house employment client training offering, a HR consultancy service, a workplace investigations service, an employee incentives group, a team of accredited mediators and an immigration team. \n The work you will be doing \n Our new, vibrant Bristol office is a fantastic opportunity for an established senior Employment law at Legal Director or Partner level to launch our offering in the South West and build upon the work between supporting locations. The ideal candidate will have strong existing connections and the ability and desire to build and develop a team. \n Current sectors in which we work include education, financial services, construction, transport and private client/agriculture, charities and public sector. Particular areas of expertise sought include: \n\n • General employment issues ranging from maternity rights to general contractual issues\n, • Drafting service agreements, contracts of employment and staff handbooks\n, • Drafting and reviewing employment policies ranging from performance, sickness, and misconduct procedures to maternity and parental leave schemes\n, • Transactional corporate support work\n, • Wrongful and unfair dismissal\n, • Redundancy and restructuring\n, • Transfer of Undertakings\n, • Awareness of boardroom disputes and severance claims\n, • Employment litigation in the employment tribunal\n, • Discrimination (including sex, race, disability and age)\n, • Trade union work for employers and Professional Discipline and conduct, including advising professional conduct/fitness to practice panels\n\n What we are looking for \n The ideal candidate will be entrepreneurial, enthusiastic, ambitious and will be actively involved in a range of business development activities, including attending networking and other BD events, supporting on tenders/pitches, and writing sector-relevant articles for our own and external publications. \n Strong technical drafting, research and communication skills, with good attention to detail and a commercial/pragmatic approach are essential qualities, as is the ability to deliver a strongly client-focussed service, giving clear, timely and practical legal advice on often complex, technical areas of Employment law. \n Inclusivity and Culture \n At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits: \n *Legal Director only: \n\n • 30 days holiday (FTE) plus Bank Holidays \n, • Long Service holiday award – 1 extra week every 10 years continuous service\n, • Private Healthcare with BUPA (offered after probation is passed)\n, • Scottish Widows Pension Scheme (5% employer / 5% Employee)\n, • Staff Profit Share and Individual Performance Bonus Scheme \n, • Salary sacrifice (Pensions, Staff Profit Share)\n, • Life Assurance - 4 x salary / Permanent Health Insurance\n, • Paid CSR Day\n, • Enhanced Maternity/Paternity Leave\n, • Subsidised gym membership\n, • Electric car scheme\n, • Agile/Hybrid Working Policy\n, • Dress for your Day Policy\n\n https://recognition-reward-benefits/ \n Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. \n Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.

Vehicle Damage Assessor - Spider is recruiting on behalf of a specialist automotive consultancy for a Vehicle Damage Assessor to join their team on a full-time, permanent basis covering the Southern region visiting customers and repairer sites across Essex, Kent, Cornwall, Gloucestershire, Oxfordshire, Cambridgeshire and Hertfordshire.Fantastic company benefits includeCompetitive Salary: £38,000 - £42,000 per annum , depending on experience + 5% annual bonusAdditional Benefits: Mercedes company car with fuel card, laptop, mobile phone and business expenses provided.About the roleAs a Vehicle Damage Assessor , you will be responsible for assessing vehicle damage both remotely from images and in person at third-party premises. Using your technical knowledge and estimating expertise, you will produce or review repair estimates, ensuring the most cost-effective repair solutions while maintaining high standards of quality and accuracy.In addition to damage assessments, you will undertake quality audits, support the claims process, liaise with repairers and customers, and organise your own workload to maximise efficiency across your allocated region.Key Responsibilities:Carry out vehicle damage inspections both remotely and on-site across the Southern region.Produce and review repair estimates using Audatex or similar estimating software, applying cost-effective repair principles.Assess repair methods, labour times, parts, materials and repair costs in line with client guidelines.Liaise with repairers, clients and internal teams to agree repair solutions and resolve technical queries.Complete digital inspection reports and maintain accurate documentation.Conduct quality audits at third-party repair facilities (full training provided).Organise travel and daily schedules to maximise efficiency and minimise travel time.Support colleagues across the wider operations team when required and contribute to continuous service improvements.About YouTo be successful in this role, you will have at least five years' experience as a Vehicle Damage Assessor , Bodyshop Estimator or within a similar automotive claims or vehicle assessment environment, together with a minimum of three years' recent experience using Audatex or comparable estimating software. You will possess excellent technical knowledge of vehicle repairs, strong organisational skills and the ability to communicate confidently with repairers, customers and colleagues. You'll be comfortable working independently, enjoy field-based work, managing your own diary and travelling extensively throughout the Southern region. Good IT skills, including Microsoft Office, and a proactive, professional approach are essential.About them:They are a well-established specialist automotive consultancy providing inspection, appraisal, audit and claims management services to leading vehicle manufacturers, logistics providers and insurers across the UK. With an excellent reputation for technical expertise, quality and customer service, they offer a supportive working environment where experienced professionals are trusted to manage their own workload while contributing to the continued success of the business.If you have the relevant skills and experience for this Vehicle Damage Assessor role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.Please check your email inbox and spam/junk mail folder for any correspondence regarding your application.If you require any reasonable adjustments, such as access support or information in an alternative format, please let us know as soon as possible so that we can make the appropriate arrangements.No recruitment agencies please.Additional keywords: Vehicle Damage Assessor, VDA, Estimator, Bodyshop Estimator, Vehicle Estimator, Automotive Claims, Motor Claims, Vehicle Inspection, Automotive Auditor, Audatex, Bodyshop, Automotive Repair, Motor Engineer, Vehicle Appraisal, Insurance Claims, Automotive Field Technician, Quality Auditor, AutomotiveThis vacancy is being advertised and handled through Spider, the region's Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect, you may be contacted by email, text, or telephone. For full Privacy Policy details, please see email correspondences on receipt of your application.TPBN1_UKTJ

Your new companyOur client is a leading and highly regarded legal services organisation that are continuing growth within their Complex Litigation function, which has created an opportunity for a Professional Negligence Senior Associate to join its Bristol office. Renowned for delivering high-quality, customer-focused legal solutions, the business has strong insurer relationships and a consistent flow of complex work. It promotes a collaborative, inclusive culture where leadership, autonomy, and continuous development are actively encouraged. With a modern approach to hybrid working and a clear commitment to employee wellbeing, this is an excellent environment for experienced lawyers ready to step into a senior leadership role. Your new role Joining the Professional Negligence team you will play a key leadership role combining technical legal expertise with operational oversight. You will be responsible for supervising and mentoring team members, promoting best practice and ensuring the delivery of high-quality legal advice, while also managing a targeted caseload of complex, multi-track professional negligence disputes. Matters may include claims involving professional advisers and misrepresentation, often funded through legal expenses insurance. Key responsibilities include: Leading, mentoring and developing junior lawyers, embedding high standards of technical excellence and client care Supervising case handling to ensure accuracy, efficiency and commercial outcomes Managing a small caseload of complex professional negligence and misrepresentation claims Conducting early case assessment and shaping dispute strategy Ensuring compliance with legal expenses insurance policy requirements and regulatory standards Driving performance against SLAs, KPIs and financial targets Supporting departmental strategy, change initiatives and continuous improvement Using management information to monitor performance and identify opportunities for optimisation Promoting a culture of collaboration, knowledge sharing and excellence in customer outcomes This is a hybrid role, with a requirement to attend the Bristol office for part of the working week. What you'll need to succeed You will have: Qualified as a Solicitor or Chartered Legal Executive (CILEX) (or equivalent) Strong experience handling professional negligence disputes, ideally within a supervised or senior capacity Proven experience of technical supervision, mentoring or team leadership Experience working in an SRA-regulated environment Strong commercial awareness and ability to manage complex litigation strategically Excellent communication, stakeholder management and client care skills The ability to prioritise effectively and work under pressure managing multiple demands Strong analytical skills, including identifying legal and operational risks A proactive approach, with the confidence to lead, influence and drive performance This role will suit a senior litigator or existing Senior Associate looking to combine high-level legal work with meaningful leadership responsibility. What you'll get in return In return, you will receive: A competitive salary and comprehensive benefits package Hybrid and flexible working arrangements High-quality, consistent complex litigation work from established insurer clients A clear leadership role with genuine influence on team and departmental performance A supportive, high-performing and inclusive culture Ongoing professional development and clear progression opportunities What you need to do now If you are a Professional Negligence Lawyer seeking a senior leadership opportunity in Bristol, we would be delighted to hear from you. Apply now or contact Sheldon Carlisle at Hays Legal for a confidential discussion about this opportunity. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Major loss adjusting practice seeks to strengthen its Forensic Accounting Services Division through the appointment of two newly qualified Accountants (up to 3 years PQE); one centred in Birmingham and one in London/South East. • You will be part of an outstanding team of highly experienced Accountant/Adjusters, mid-range Forensic Accountants and graduates going through advanced training to develop their skills in the insurance claims field., • Our client provides wide-ranging services from traditional major loss support work to specialist areas such as cyber, product recall, contingency and professional indemnity, whilst simultaneously developing a forensic accounting practice., • All positions are home-based but there is flexibility for an office base if preferred. About you: • Candidates must essentially be ACA or ACCA qualified with up to 3 years PQE and looking to take their career in a different direction., • This is an outstanding opportunity to forge a new career as our client can accommodate all levels of ambition., • Current requirements exist in the Birmingham and London areas. Salary & Benefits: Basic salary up to £60,000 plus annual bonus, car/allowance, pension, private medical care and 25 days holiday.

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail is required for well-established insurance company. SALARY: £25,000 per annum LOCATION: Remote / Working from Home - candidates MUST be UK based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail. Working as the Customer Service Adviser / Sales Support Agent you will be professional, people-focused and will join a fully remote team. This is a phone-based role, speaking directly with: • New prospects: Helping them understand the products and find the right insurance cover for their needs, • Existing customers: Assisting with queries about policies, helping with changes, and supporting them through claims or renewals As the Customer Service Adviser / Sales Support Agent you will be the voice of the company — empathetic, clear, and solution-oriented. You will be given the tools and training you need, but will need to be someone who learns fast, takes initiative, and thrives in a flexible environment. DUTIES Your duties as a Customer Service Adviser / Sales Support Agent will include: • Answer inbound calls and respond to customer queries with clarity and professionalism, • Make outbound calls to guide new prospects to assist them in finding the right insurance cover based on their business needs, • Assist existing customers with policy queries, changes, and mid-term adjustments, • Provide friendly and accurate support throughout the customer journey — from quote to renewal, • Work independently and take ownership of your workload CANDIDATE REQUIREMENTS • Fluent in English, • Excellent phone manner with strong verbal communication skills, • Previous experience in customer service or phone-based sales (essential), • A fast learner, confident using web-based systems, • Comfortable working independently in a 100% remote role, • Strong organisational skills and attention to detail, • Experience in the insurance industry (preferred but not essential) BENEFITS • Fully remote position with all training provided, • Opportunity to grow in a supportive, customer-first company, • No rigid scripts. Just real conversations and support, • A small friendly team of colleagues that works collaboratively HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13669 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work Remotely. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

BJAK is building AI-powered automation systems that simplify complex insurance workflows- from quotations and policy issuance to claims and customer support. To make this possible, we need intuitive, fast and scalable user experiences. We're looking for an experienced Frontend Engineer based in the United Kingdom to help build the next generation of AI-powered web applications used by both customers and internal teams. This is a fully remote role where you'll collaborate closely with our global engineering team while working with product and operations teams based in Malaysia. Build exceptional frontend experiences that make complex AI-powered workflows feel simple. You'll develop modern web applications that help customers purchase insurance more easily while enabling internal teams to operate faster through intelligent automation. Build modern web applications using React, Next.js, TypeScript and modern frontend technologies. Develop customer-facing products alongside internal AI-powered operational tools. Translate product and UX requirements into fast, responsive and intuitive interfaces. Integrate frontend applications with backend APIs and AI services. Improve application performance, scalability and reliability. Build reusable components and maintain a scalable frontend architecture. Participate in code reviews and contribute to engineering best practices. Collaborate closely with product managers, designers, backend engineers and QA throughout the development lifecycle. Help shape technical decisions and continuously improve our frontend stack. Bachelor's degree in Computer Science, Software Engineering or a related discipline, or equivalent industry experience. Proven experience building production-grade web applications. Strong experience with React and TypeScript. Experience with modern frameworks such as Next.js (or similar frameworks like Vue or Angular). Solid understanding of HTML5, CSS3 and responsive web development. Experience consuming REST APIs. Strong understanding of component-based architecture and frontend application design. Experience optimising frontend performance and debugging production applications. Familiarity with Git and modern software development workflows. Comfortable working within CI/CD environments. Strong problem-solving skills and attention to detail. Excellent communication skills and ability to work effectively in a distributed team. Comfortable working in a fast-moving, product-focused environment. Experience building AI products or AI-enabled user experiences. Experience with workflow automation or SaaS platforms. Experience with Next.js, Vite or modern frontend tooling. Familiarity with Node.js or Python. Experience with Playwright, Cypress, Jest or Vitest. Knowledge of authentication, authorisation and web security. Experience with Redux, Zustand or similar state management libraries. Contributions to open-source projects or active participation in developer communities. Think beyond simply implementing designs. Care deeply about user experience, performance and usability. Take ownership from idea through production. Write clean, maintainable and scalable code. Balance engineering quality with execution speed. Enjoy solving complex technical and product challenges. Want to build AI products with measurable business impact. Prefer highly structured environments with detailed specifications for every task. Focus only on writing code without understanding user problems. Avoid ownership beyond implementation. Are uncomfortable working in a fast-paced startup where priorities evolve quickly. You'll thrive if you can: Deliver fast, intuitive and reliable frontend experiences. Simplify complex workflows through thoughtful product design. Build scalable frontend architecture that supports rapid growth. Maintain high engineering standards while shipping quickly. Become a trusted technical partner across engineering, product and operations. Build AI Products – Work on cutting-edge AI and automation systems that solve real business problems. Global Engineering Team – Collaborate with experienced engineers and cross-functional teams across multiple countries. Fully Remote – Work remotely from UK while collaborating with our Malaysia-based teams. International Exposure – Gain experience building products used across Southeast Asia and work with globally distributed teams. Learning & Development Budget – Receive support for technical courses, certifications, conferences and continuous learning. Career Growth – Fast career progression with opportunities to take ownership of impactful projects. Innovative Challenges – Solve large-scale engineering problems in a high-growth technology company. Modern Engineering Culture – Code reviews, knowledge sharing, continuous improvement and engineering excellence. Competitive Compensation – Attractive salary package based on experience and performance. We assess culture, working style and frontend execution. The process usually includes application review, two interviews and a technical task or code review.

You might not have heard of us yet - that's OK, you've found us now - come and find out more about our journey... Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong - a better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other. We exist to rewrite the rules of insurance so it’s something people stand with, not against. Our model: Laka makes sure everything runs smoothly for The Collective - from exceptionally fast claims, splitting the cost fairly, guaranteeing a maximum price and all the other heavy lifting of a regulated insurance business. For that service, the collective pays Laka a fee relative to the claims in a month. Take a closer look at exactly what this means and how it works _ What have we been up to since then...? In a nutshell, we've been very busy! Here are a few of the massive achievements we've had: 🚀 Raised £31m! 🚀 Launched Laka in a total of 10 countries, essentially helping more people in more places! 🚀 70 Lakanauts also based beyond NL (France) so UK, NL, FR and beyond 🚀 Supporting riders from everyday commuters to elite athletes and pro teams 🚀 Partnering with leading leading cycling brands and retailers across Europe 🚀 Been awarded ‘Best Cycle Insurance Provider’ (for the past 8 years in a row - go us! 🎉) 🚀 Giving our all to customers and they agree, check out our 4.9 google rating! Help us continue to change an outdated industry... We’re growing real fast on our path to make the Laka collective model the industry standard and we’re expanding across segments, products, and territories. We’re looking for innovative, bold and brave minds to help us build the world’s best insurance company. Customer Experience (CX) at Laka CX are firmly at the heart of why Laka was created - we exist to be there for people when shit happens - our CX function is where this magic takes place... You'll be a key part of our Customer Experience team. Providing a great customer experience is the most important part of our plans to grow the Laka brand internationally. As part of a small, dedicated function (we currently have a team of 11 superstars), you'll be the first point of contact for general and claim-related enquiries. What you'll be getting up to: • Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email, • Help Laka members to file their claims and guide them through the process of replacing or repairing their bikes and kit either directly with us or by coordinating with third-parties (shops, manufacturers, distributors etc), • Be the first point of contact for our B2B partners, supporting them to get their riders back on the road, • Work closely with the CX team across both the UK and NL to provide a convenient, swift and seamless experience to our members, • Collate feedback from the collective on an ongoing basis and produce actionable intel to support decision making, both in the CX team and others around Laka, • Get stuck into our squad-based work, with the goal to continue to make Laka the best it can be (you might find yourself working on exciting projects with the Marketing, Product or Technology teams), • Speak English and French!, • Have a super strong empathy for cyclists and what it means when someone has their bike nicked, damaged or injures themselves whilst out & about on their bike, • Have a decent understanding of technical terms in cycling (we can bring you up to speed with the latest bike tech), so you can best support all types of customers with whatever query is thrown your way, • Get loads of satisfaction from helping people going through a rough patch (losing your bike isn't easy, you know) - you'll understand what it means to go the extra mile and make a member's day, • Enjoy learning new things, working with a lovely bunch of people, and ultimately playing a huge part in the future of Laka!, • Are a fast learner and can get up to speed with common tools - we use a number of systems at Laka, but don't worry, we'll give you all the training you need, • Are comfortable chatting with our members, with excellent written communication in (native) Dutch & English You might have already guessed it but it makes a lot of sense to be passionate about cycling when joining Laka. Don't worry about any insurance knowledge - we can teach you the ins-and-outs of insurance and support your knowledge on all things bike parts, too. Of course it is great if you already have previous insurance experience, "WFT" (insurance) certificates or experience as a bike mechanic. We can work together on completing your skill set. Before you apply, please make sure that you currently have the right to work in the UK (we're really sorry, but we're not able to provide visa sponsorship for this role). What can you expect from working at Laka? 🏠 Remote-first way of working - you choose whether you work from home or our beautiful offices in London & Bristol (we have no minimum expectation of how many days you come in, although we'd love to see your friendly face!) 📈 Share options - we want you to be rewarded for Laka's success - everyone in the business is granted share options when they join 💰 Company bonus scheme - if the company hits its targets, you'll get a cash bonus of 5% of your base salary annually 🌴 Annual leave - 25 days holiday (plus bank holidays), with the option to roll over up to 5 days per year 💶 Pension scheme - Laka pays 3% of your base salary into your pension to help you save for the future 💊 Private medical insurance - we’ll give you individual private cover, with the option to add partners & dependants too (at a small cost) 🖥 Home set-up allowance - in addition to letting you choose the kit you want (MacBook or Windows laptop, plus additional equipment like screens, keyboard, etc), we'll also give you a one-off budget of £200 to get anything else you want in order to make your homeworking environment a comfortable place to be 🍽 Lunch on us - £15 every first Wednesday of the month to enjoy lunch on Laka - pop out locally with people in the office, or order-in at home, the choice is yours 💃 Company-wide events - we love getting everyone together as much as possible - expect regular events throughout the year, for team building, bonding, and general good old-fashioned fun! 🎳 Monthly socials - as if quarterly company events weren't enough, we also give each office a budget for a monthly social activity (think anything from low-key dinner & drinks through to adventure golf, paddleboarding, bowling, electric darts, trampoline parks and more!) 👚 Laka swag - we'll give you some lovely Laka kit to get you started, including a jumper & t-shirts so you can feel (& look) like part of the family 🚴 Laka credit - for all you cyclists, we'll give you £10 credit per month towards insuring your bike(s) with us - plus give you access to a bunch of cycling industry discounts 🧠 Mental health support - unlimited support via Spill, including one-to-one therapy sessions 🌈 Belonging at Laka We're committed to building and sustaining a business that promotes diversity, equity, inclusion and belonging - our customer collective is broad and inclusive, and we'd like our own people to be too. We're fast becoming a global community of people and we believe each person's unique qualities should be celebrated as they are a huge part of what makes Laka a great place to be. We'd love you to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or anything else that makes you, you. If you’d like to request a reasonable adjustment as part of our application or assessment process, please let us know by emailing _.

At Fadata, we take pride in our ability to adapt quickly to the ever-changing needs of our market and customers. This means that you, too, should be ready to embrace change as circumstances evolve. If you're excited about a fast-paced, dynamic environment where strategy is set but flexibility to grow with the market remains, then hit the apply button. We have a bold vision: to become the global standard for core software solutions in the insurance industry. Our aim is to achieve this by developing a truly cloud-native solution that can scale limitlessly—and we want you to be part of that journey. Our values—Trust, Openness, Passion, Innovation, and Care—serve as our guiding compass. They shape how we work every day, our relationships with clients, and the way we collaborate as a team.We are seeking a highly experienced Global Delivery Lead to drive the expansion and excellence of our Professional Services Delivery organization across multiple regions. This role is pivotal in scaling our delivery operations, ensuring consistent execution across geographies, and maintaining strong client satisfaction. The ideal candidate will have a proven track record in expanding delivery organizations, particularly within the Professional Services domain, alongside deep expertise in Insurance Software, Business Transformation, and large-scale program execution.Strategic Leadership & Expansion • ·Develop and execute a global delivery strategy, expanding our Professional Services operations into new regions., • Establish and optimize regional delivery hubs, ensuring alignment with market demands and client needs., • Collaborate with leadership to define scalable delivery models that enhance efficiency, profitability, and customer satisfaction.Delivery Excellence & Execution, • Oversee the end-to-end delivery of large-scale programs, ensuring high-quality execution and alignment with business objectives., • Drive best practices in delivery governance, program management, and risk mitigation., • Ensure seamless implementation and integration of insurance software solutions, maximizing business value for clients., • Monitor and enhance KPIs related to project success, cost efficiency, and client satisfaction. Client Engagement & Business Transformation • Act as a trusted advisor to clients, ensuring alignment between our solutions and their business transformation goals., • Work closely with key stakeholders, including C-level executives, to shape delivery roadmaps and drive strategic initiatives., • Lead continuous improvement initiatives to enhance delivery methodologies, tools, and frameworks.Team Leadership & Growth, • Build, mentor, and develop high-performing delivery teams across multiple regions., • Foster a culture of accountability, collaboration, and innovation within the delivery organization., • Ensure alignment between Professional Services, Product Development, and Customer Success teams to drive seamless client experiences., • 10+ years of experience in Professional Services Delivery, with a strong focus on expanding delivery organizations across multiple regions., • Deep expertise in Insurance Software and Business Transformation, with a proven track record of leading complex implementation programs., • Strong leadership experience in scaling and optimizing delivery teams in a global environment., • Hands-on experience with enterprise software deployments, preferably in insurance technology or financial services., • Exceptional stakeholder management skills, with experience engaging with C-level executives., • Strong knowledge of delivery methodologies (Agile, Waterfall, Hybrid, etc.), governance, and risk management frameworks., • Proven ability to drive operational excellence and continuous process improvements in delivery organizations., • Strong communication, negotiation, and decision-making skills.Preferred Qualifications, • Experience in expanding Professional Services operations in Europe, APAC, or LATAM., • Familiarity with core insurance systems (Policy Admin, Claims, Billing, etc.) and their implementation challenges., • MBA or relevant certifications (PMP, SAFe, ITIL, etc.) are a plus., • Become part of a fast-growing insurance software vendor with multinational teams across Europe. Currently, we have offices in over 7 different countries, including Bulgaria (Sofia & Burgas), Germany (Munich), Denmark (Copenhagen), Spain (Madrid), Lima (Peru), Kuala Lumpur (Malaysia), Belgrade (Serbia), • Our diverse backgrounds have led to a collaborative and innovative work environment, where we value unique perspectives and experiences. At Fadata we are more than just coworkers - we are a team of professional and passionate individuals from over 20+ different countries., • We have a flexible home office policy • Receive a competitive remuneration package together with great opportunities for personal and professional growth., • A positive company culture built around people's wellbeing., • No meetings time when we can focus on our main tasks., • Work in a dynamic environment with an exceptional team that is always ready to help., • A half-day off the second Friday of the month so you can focus on passion projects, boost your creativity, or spend time with your loved oneс. Join us and become part of a team that is changing the insurance industry through technology for the better.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team. As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization. • Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth, • Support IT operations across a globally distributed workforce, • Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management, • Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows, • Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms, • Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others, • Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements, • Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience, • Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility, • Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement, • 5+ years of experience in IT, including at least 2+ years managing IT teams or functions, • Experience administering Google Workspace or similar enterprise productivity platforms, • Strong experience managing SaaS applications, including provisioning, access control, and license management, • Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms, • Strong people leadership skills with a proven ability to coach, develop, and retain talent, • Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar), • Experience managing endpoints and device lifecycle processes in a modern SaaS environment, • Ability to manage distributed teams and collaborate effectively across regions and functions, • Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function, • Experience building IT processes, workflows, and operational playbooks from the ground up, • Strong interest in improving IT efficiency through automation and systems thinking, • Familiarity with IT security best practices and access governance, • Experience working in a high-growth SaaS or technology environment, • Interest in journalism, media, or social platforms, • Communicate clearly and effectively with both technical and non-technical stakeholders, • Take ownership of their work and proactively identify opportunities for improvement, • Balance speed and quality when delivering operational and systems improvements, • Approach problem solving with strong analytical thinking and sound judgment, • Work collaboratively across teams and contribute to a positive team environment, • Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery. Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. • 30 minute interview with a member of our Talent Team, • A 1 hour zoom interview with the hiring manager, • Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads, • 30 minute executive interview This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. For roles based in Europe, we offer a competitive salary range aligned with local market value. • The base salary for this role in the UK is between £78,000 - 92,000 GBP, • The base salary for this role in Ireland is between 52,000 - 61,000 EUR. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. Remote Work, Forever • Fully distributed team with a permanent remote setup, • Home office stipend, phone and internet reimbursement, coworking membership, • Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation • Competitive geo-neutral pay in the U.S., • Annual reviews to ensure equity and market alignment, • Standardized bonus or commission structure, • 401(k) with employer contributions, • Equity opportunities Health & Wellness • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents, • 100% premium coverage for individuals on high-deductible plans, • 24/7 Virtual Care and Employee Assistance Program, • Employer-funded HSA contributions and other pre-tax benefits, • Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits • 4+ weeks of PTO, plus paid sick and mental health days, • 13 paid holidays with the option to swap for personal days, • Up to 16 weeks of fully paid parental leave Learning and Development • Transparent pathways for internal mobility and promotion, • Bi-annual performance reviews, team workshops, and leadership training, • Unlimited access to Coursera and O’Reilly, • 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture • Commitment to equity and valuing diverse perspectives, • Agile, founder-led company focused on collaboration and innovation, • Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. #LI-Remote Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to _.

From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver. This is such an exciting sector to be part of, bringing entertainment to millions in a culture of opportunity and growth. Look at our careers site to find out more: https://careers.rank.com/ Join The Rank Group Plc as an In-House Solicitor, where your expertise in employment law will help shape workplace best practices across our iconic brands. This is a fantastic opportunity to take on meaningful, varied legal work in a vibrant and collaborative in-house environment - with scope to expand as capacity allows. What you’ll do: • Partner with the People & Culture team to lead on the Group’s response to the Employment Rights Bill., • Manage Employment Tribunal claims in-house through to hearing, including drafting, advocacy, and negotiation., • Advise across the full spectrum of employment law matters; from senior terminations to TUPE, industrial action, and employee relations., • Update and advise leadership on legal developments, supporting training, policies, and compliance initiatives., • Liaise with and manage external counsel where appropriate., • Support on adjacent legal matters including pensions, immigration, and other disputes and litigation across the Group., • If time allows, contribute to commercial legal work with appropriate training and support., • Engage broadly with the business, offering practical, solution-focused advice., • A qualified solicitor licensed to practice in England & Wales., • A broad spectrum of specialist employment experience required., • Solid grounding in employment law with strong drafting, negotiation and advocacy skills, • Ability to build trust and communicate legal issues clearly across all levels of the business, • A collaborative mindset and willingness to roll up your sleeves on a diverse range of legal work, • Experience managing or instructing external counsel a plus If you're commercially aware, legally curious, and ready to make a real impact in-house - this role offers exactly that. #LI-IZ1 #LIHybrid Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself Wellbeing@Rank is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you. We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us. Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe. From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered. *Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location. The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

Senior Associate - Professional Indemnity • Location: Bristol, • Salary: Competitive Join our Client's National Professional Indemnity team, a group of experts spread across UK offices, handling a diverse range of professional liability matters mainly for lawyers. This role offers the opportunity to work within one of the market-leading practices for insurance and professional risk, managing a caseload involving claims against various professionals and advising on complex regulatory and coverage issues. Day-to-day of the role: • Manage a diverse caseload involving claims against professionals such as solicitors, accountants, financial advisers, construction consultants, and brokers., • Handle complex, multi-party disputes—both litigated and pre-action—alongside policy coverage issues and advisory work for major insurers, and corporate clients., • Run files independently while also contributing to larger, strategically important matters under partner guidance., • Engage in regulatory/disciplinary matters and provide coverage advice, identifying key trigger points for insurance protection. Required Skills & Qualifications: • Minimum of 4 years post-qualification experience (PQE) in handling coverage disputes and advisory matters in the financial, professional, and management lines space., • Strong knowledge of the FCA-regulated space and FOS procedu...

Keoghs LLP is one of the leading insurance law firms in the UK and can rightly claim to be amongst the most dynamic in its sector. We now have a number exciting opportunities for a talented insurance lawyers to join the Property Risks & Coverage Team. These roles will be based in our Bolton or Bristol offices and will focus on the Recoveries specialism. Flexible working is encouraged for the right candidate. Our recoveries team work across the national offices primarily out of our Bolton and Bristol offices however location is not the determining factor for success in this role. This is a Claimant role and the successful candidate will handle a case of load of Household and Commercial Property recovery files which will deal with a wide range of perils (fires, floods, product liability) from a selection of the team’s well known insurers. Typically the value of these claims exceed £10,000 and we are looking for candidates who can handle claims valued between £10 and £100K and upwards of £100K. Experience in terms of claims valued over £100K will be a differential. This is a technical and at times client-facing role for a well-rounded lawyer, so you will have a keen interest in building client relationships through the delivery of training and mentoring as well as in delivering first class legal solutions to complex problems. The team regularly delivers training seminars and workshops to various insurer clients and the ideal candi...

Senior Underwriter Join an insurance business built on collaboration, expertise and innovation, where the goal is simple: help clients and partners move forward and achieve more. This role is all about driving profitable growth, building strong broker relationships and making smart underwriting decisions that deliver results. As a Senior Underwriter you will: • Drive regional growth by hitting income, profit and performance targets, • Manage a portfolio of broker accounts, balancing strong relationships with commercial discipline, • Underwrite new business, renewals and mid-term changes within agreed authority levels, • Build and maintain trusted relationships with key brokers to strengthen market presence, • Deliver against premium and loss ratio targets while keeping an eye on long-term profitability, • Ensure all documentation, surveys and reporting are accurate and up to date, • Review cases to maintain underwriting quality and consistency, • Share market insight and technical knowledge with the wider team, • Work closely with claims, survey and other internal teams to get the best outcomes As a Senior Underwriter you will have: • At least 3 years' experience in commercial underwriting or broking, • Strong track record of managing and growing broker relationships, • Confident negotiator with a sharp eye for risk and pricing, • Com...

Senior Associate - Construction Professional Indemnity • Location: Bristol, • Salary: Competitive Our client is seeking an experienced lawyer to join their market-leading Construction Professional Indemnity team and is an exceptional opportunity for a seasoned legal professional to manage complex and high-value disputes, offering significant client exposure and strategic case development involvement. Day-to-day of the role: • Advise and defend contractors, engineers, architects, project managers, surveyors, and other consultants and their insurers on claims and risk management issues., • Handle resolving construction disputes, errors and omissions, defects claims, and financial disputes, as well as all aspects of construction professional indemnity insurance., • Play a key role in mentoring junior team members and contribute to the strategic development of cases., • Work collaboratively within an international practice to provide fast and effective solutions to complex claims. Required Skills & Qualifications: • 3-5 years post-qualification experience (PQE) in Construction Professional Indemnity, preferably at a leading firm, all suitable candidates will be considered., • Strong knowledge and experience in construction claims. Benefits: • Competitive salary package., • Opportunity to work on high-profile cases with significant client ex...

Data Software Engineer (Python PySpark) Remote UK to £95k Are you a data savvy Software Engineer with strong Python coding skills? You could be progressing your career in a senior, hands-on Data Software Engineer role as part of a friendly and supportive international team at a growing and hugely successful European car insurance tech company as they expand their UK presence; their platform enables an insurance quote to be made to the consumer within 60 seconds, using just 4 clicks. As a Data Software Engineer within the Claims team you will help shape the architecture of data products, building reusable technology that enables teams to ingest, store, transform and serve their own data products. You'll take a lead in data transformation, setting up best practices in areas like Data modelling, performance optimisation and Data Governance to ensure that the data used within the business is consistent, available and reliable. You will be supported with continual learning and self development opportunities and will be encouraged to contribute to testing open source tools and engaging in community building activities such as meet-ups, keeping up to date with new and emerging technologies and methods. Location / WFH: You can work from home on a full time basis from anywhere in the UK or work a hybrid model from the London office depending on your location / preferences. About you: • You are degree educated in a relevant discipline, e.g. Computer Science, Mathematics, • You have a software engineering background with advanced Python and PySpark coding skills, • You have experience in batch, distributed data processing and near real-time streaming data pipelines with technologies such as Kafka, • You have experience of Big Data Analytics platform integration with AWS, • You have a strong understanding of RDBMS, Data Warehousing, Data Modelling, SQL (Redshift, PostgreSQL) and NoSQL databases, • You have a good appreciation of software engineering best practices, DevOps, CI/CD, IaC, • You have excellent communication skills What's in it for you: As a Data Software Engineer (Python Spark AWS) you will earn a competitive package: • Up to £95,000 salary, • Remote working including flexible working hours, • Workplace nursery scheme, • Enhanced maternity package, • 25 days holiday plus ability to buy or sell 5 days p/year + extra "duvet day", • Pension, Private Medical and Dental Insurance, Life Assurance, Employee Assistance Programme, • Weekly Yoga and monthly Acupuncture sessions, Headspace membership, • Diverse, inclusive team environment with a range of support networks, • A range of other perks including Perkbox, cycle to work, season ticket loan Apply now to find out more about this Data Software Engineer (Python Spark AWS) opportunity. Ref: PR/100084/A/KS/100725

We are working with a leading commercial law firm to hire a Risk Lawyer. In this role, you will join a growing, highly collaborative team of experts to deliver a comprehensive legal risk and regulatory compliance service across all practice groups and business operations. The firm is looking for a qualified solicitor or barrister in England & Wales with a current practicing certificate and a strong track record in law firm risk management. We would like to hear from candidates who possess a deep familiarity with common law, UCTA, and the principles of professional negligence. You should have an awareness of the Solicitors Accounts Rules and a calm, commercially aware approach that allows you to deliver complex legal risk messages confidently. The responsibilities will include: • Providing expert legal and regulatory advice to fee earners, business support functions, and senior management on the SRA Standards and Regulations, ethical boundaries, and complex conflicts of interest., • Advising on high-stakes financial crime and regulatory frameworks, including POCA, anti-money laundering, the Bribery Act, Market Abuse Regulations, and ECCTA., • Managing data protection governance, including evaluating data breaches and coordinating responses to Data Subject Access Requests under GDPR., • Reviewing, drafting, and negotiating bespoke client retainers, outside counsel guidelines, panel terms, and supplier agreements, with a strong focus on limitations of liability., • Advising legal teams on potential professional indemnity claims or circumstances, reporting matters to insurers, and managing responses to first-tier client and third-party complaints., • Designing, updating, and implementing robust firm-wide compliance policies, risk procedures, and internal audit programmes., • Developing and delivering comprehensive compliance training and inductions to partners, fee earners, and staff at all levels of seniority., • Assisting with major annual compliance cycles, including the firm’s professional indemnity insurance renewal, SRA bulk practicing certificate renewal (RF1), and statutory registrations., • Supporting the firm through external compliance assessments, including annual ISO audits (9001, 27001, 22301, 14001) and Cyber Essentials Plus recertifications. Please submit your application today to register your interest. Ref: 1549

Claims Team Manager Bristol Are you a strong people leader with significant claims experience? Join our client, an award-winning international law firm, as a Claims Team Manager! In this role, you will be responsible for the line management of the Claims Team, managing resources and capacity on a daily basis. You will also oversee the day-to-day relationship with particular clients and stakeholders. This role is suitable for someone with excellent management skills and a thorough knowledge of relevant legislation and legal frameworks. Key duties and responsibilities will include: • Acting as a point of contact for general client queries, • Supervising and mentoring direct reports to create a high performing team, • Managing the team’s files to comply with SLAs and KPIs, • Ensuring quality and integrity of MI captured within the case management system, • Liaising with internal administration to deliver reports to Insurers, • Delivering training, coaching, and ongoing support to the team, • Identifying trends and escalating risk information where appropriate, • Building and maintaining effective relationships with customers and suppliers, • Carrying out regular audits of team members to ensure standards are achieved Skills and Experience Required: • Previous experience within a similar role is essential, • Experience in claims along with technical knowledge and expertise, • Experience within insurance would be ideal, • An understanding of legal frameworks and the importance of compliance, • An associated legal qualification i.e. LLB Law, GDL, ACII, CILEx, or equivalent would also be ideal If you are interested in this opportunity, then please get in touch or apply today!

Litigation Lawyer Bristol Salary from £35,000 D.O.E Yolk Recruitment is supporting a highly regarded national law firm with the recruitment of a Litigation Lawyer to join its established Civil Litigation Division. This is an excellent opportunity for someone with experience handling contract-based disputes who is looking for varied, challenging and rewarding work within a supportive and technically strong legal team. As a Litigation Lawyer, you will manage your own caseload of civil litigation matters, with a particular focus on contractual disputes. The work will include claimant and defendant matters across commercial contracts, consumer contracts, misrepresentation, professional negligence, construction disputes and other contract-related claims. The caseload will include work funded by Legal Expenses Insurance, as well as private and commercial instructions. Many matters are complex, high value and intellectually engaging, offering the successful candidate the chance to further develop their litigation experience in a collaborative and well-supported environment. This is what you will be doing As a Litigation Lawyer, your duties will include:- Managing your own caseload of fast track, intermediate track and multi-track contract dispute matters. Advising individual and commercial clients on a range of civil litigation claims, including sale of goods and services disputes, building contracts, professional negligence...

Legal Director - Disease - Bristol - Senior Level PQE Location: Bristol (Hybrid) Type of Role: Permanent, Full-time Salary: £90,000 - £125,000 (depending on experience) A leading international law firm is seeking an experienced Legal Director to join its market leading Disease team in Bristol. This senior role is ideal for a specialist litigator with deep expertise in disease claims, particularly within the insurance sector. The successful candidate will lead complex, high value matters, provide strategic support to key clients, and play a central role in the continued growth and development of the team. This is an opportunity to work at the forefront of disease litigation, including emerging risk areas, within a collaborative, high performing practice recognised for its sector strength. • Lead on complex, high value disease claims, including EL/PL matters and legacy/emerging disease risks, • Provide strategic, commercially focused advice to insurer and corporate clients, • Act as a trusted adviser, building long term client relationships, • Ensure matters are managed efficiently, profitably and in line with SLAs and firm standards, • Demonstrate advanced technical expertise across contentious, procedural and evidential aspects of disease litigation, • Supervise and mentor associates, senior associates and wider team members, • Contribute to knowledge sharing, technical training and thought leadership, • Support business development initiatives, pitches and tenders, • Assist with client relationship management and cross selling opportunities, • Contribute to seminars, publications and client training, • Promote a positive, inclusive and high performance team culture, • Support the strategic objectives of the Disease practice, • Collaborate with colleagues across national and international offices, • England & Wales qualified solicitor with significant PQE in disease litigation, • Strong background acting for insurers and/or large corporate defendants, • Proven ability to manage complex caseloads with limited supervision, • Excellent drafting, negotiation and advocacy support skills, • Strong commercial awareness and client focused approach, • Experience supervising and developing junior lawyers, • Experience leading or contributing to major group claims or legacy disease portfolios, • Involvement in business development or client relationship management, • Sector knowledge aligned with insurance and related markets For further information or a confidential discussion, please contact Olivia Reed: Email: oliviareed@chadwicknott.co.uk Phone: 0117 917 1515 / 07711 799761 At Chadwick Nott, we are committed to developing a diverse and inclusive culture as well as supporting our large client network achieve the same. We are an equal opportunities employer and encourage applications of all qualified candidates regardless of their age, sex, race, disability, sexual orientation, disability, culture or anything other personal characteristic. We champion and celebrate diversity in the workplace. Where a level of experience is indicated, please note that this is only a guideline. #J-18808-Ljbffr

🚀 For this role we are seeking an individual who must speak English and German fluently. Bike knowledge is a plus! 👋🏻 Hello, we're Laka You might not have heard of us yet - that's OK, you've found us now - come and find out more about our journey... Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong - a better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other. We exist to rewrite the rules of insurance so it's something people stand with, not against. Our model: Laka makes sure everything runs smoothly for The Collective - from exceptionally fast claims, splitting the cost fairly, guaranteeing a maximum price and all the other heavy lifting of a regulated insurance business. For that service, the collective pays Laka a fee relative to the claims in a month. Take a closer look at exactly what this means and how it works here What have we been up to since then...? In a nutshell, we've been very busy! Here are a few of the massive achievements we've had: • 🚀 Raised £31m!, • 🚀 Launched Laka in a total of 10 countries, essentially helping more people in more places!, • 🚀 70 Lakanauts also based beyond NL (France) so UK, NL, FR and beyond, • 🚀 Supporting riders from everyday commuters to elite athletes and pro teams, • 🚀 Partnering with leading leading cycling brands and retailers across Europe, • 🚀 Been awarded ‘Best Cycle Insurance Provider' (for the past 8 years in a row - go us! 🎉), • 🚀 Giving our all to customers and they agree, check out our 4.9 google rating! We're growing real fast on our path to make the Laka collective model the industry standard and we're expanding across segments, products, and territories. We're looking for innovative, bold and brave minds to help us build the world's best insurance company. Sales Lead - German Speaking We're expanding into additional markets in Europe, and we need someone who can open doors in German-speaking markets and build the commercial infrastructure to win them. This is a full-cycle commercial role: you'll identify the right partners (manufacturers, leasing companies, fleet operators, large retailers), build the relationships from scratch, close the deals, and own the accounts long-term. You'll see it through from the first conversation to a live, performing partnership that drives commercial results. • Sales & Business Development, • Market Strategy: Work directly with the Head of Commercial to identify new verticals and growth opportunities in the European markets, • Build the Pipeline: Proactively identify and engage with key prospects, including bike manufacturers, leasing companies, large retailers, and service providers, • Close Deals: Manage complex, long-term sales cycles with mid-market and enterprise organisations. You will need to expertly navigate multiple decision-makers, proactively maintain deal momentum over several months, and negotiate terms to successfully bring new partners, • Pitch Laka: Take our multi-faceted value proposition and tailor it perfectly to the partner. You'll need to hold your own in complex conversations spanning non-traditional insurance mechanics, commercial commission models, API/tech integration requirements, and end-customer benefits, • Account Management & Implementation, • 360° Ownership: Serve as the dedicated point of contact for your partners from the moment the contract is signed through the entire life of the account, • Onboarding & Activation: Ensure partners are seamlessly integrated and actively promoting Laka to their customers. When closing deals, you will take ownership of the project management and oversee the complex operational rollout, • Drive Growth: Conduct regular business reviews (QBRs), track performance metrics, and identify opportunities to upsell or deepen the partnership, • Gather Intelligence: Act as the voice of our partners internally, relaying feedback to our product and marketing teams to help us continuously improve, • Language Skills: You are a native or highly fluent German speaker, completely comfortable pitching to the C-suite, negotiating complex contracts, and managing stakeholder relationships in German. Fluency in English is also required, • Deep Bike Industry Knowledge: You know the cycling and e-mobility ecosystem inside out. Whether your background is with bike brands, retailers, leasing providers, or micromobility fleets, you understand their business models, their margins, and their pain points, • Proven Commercial Track Record: You have 5+ years of hands‑on experience in full-cycle B2B sales, B2B2C partnerships, or account management, preferably within a fast-paced startup or scale-up environment, • Tool Proficiency: You know your way around CRMs and are highly proficient with standard business suites (Excel, PowerPoint, or equivalent) to manage your workflow, build presentations, and track data, • About You, • Relentlessly Persistent: You don't let deals go cold. You have the grit, patience, and organisational skills to "chase" effectively, keeping momentum alive across long, complex sales cycles without being overbearing, • A Relationship Builder: You thrive on building high-trust, long-term connections rather than transactional ties. Externally, you act as a genuine partner to your clients; internally, you are a natural diplomat who can easily align product, tech, and operations teams around a shared vision, • End-to-End Ownership: You are definitely not a "sell and run" type of closer. You care deeply about the actual execution of your deals and take full accountability for them. You are highly structured and take pride in driving a project from the very first pitch all the way through to a successful, operational rollout, • A problem solver: You work closely with our partners to find opportunities to uncover win‑win opportunities and then collaborate to work through the details to deliver these, building strong long‑term relationships in the process What can you expect from working at Laka? • 🏠 Hybrid way of working - you choose whether you work from home or our beautiful offices in London, Bristol and Amsterdam, • 📈 Share options - we want you to be rewarded for Laka's success - everyone in the business is granted share options when they join, • 💰 Company bonus scheme - if the company hits its targets, you'll be eligible for a company bonus, • 🌴 Annual leave - 28 days holiday (plus bank holidays), with the option to roll over up to 5 days per year, • 💶 Pension scheme - Laka pays 3% of your base salary into your pension to help you save for the future, • 💊 Private medical insurance - we'll give you individual private cover, with the option to add partners & dependants too (at a small cost), • 🍽 Monthly lunch on us - £15 every month to enjoy lunch on Laka - pop out locally with people in the office, or order-in at home, the choice is yours, • 💃 Company-wide events - we love getting everyone together as much as possible - expect regular events throughout the year, for team building, bonding, and general good old-fashioned fun!, • 🎳 Monthly socials - as if quarterly company events weren't enough, we also give each office a budget for a monthly social activity (think anything from low‑key dinner & drinks through to adventure golf, paddleboarding, bowling, electric darts, trampoline parks and more!), • 👚 Laka swag - we'll give you some lovely Laka kit to get you started, including a jumper & t-shirts so you can feel (& look) like part of the family, • 🚴 Laka credit - for all you cyclists, we'll give you £10 credit per month towards insuring your bike(s) with us - plus give you access to a bunch of cycling industry discounts, • 🧠 Mental health support - unlimited support via Spill, including one-to-one therapy sessions We're committed to building and sustaining a business that promotes diversity, equity, inclusion and belonging - our customer collective is broad and inclusive, and we'd like our own people to be too. We're fast becoming a global community of people and we believe each person's unique qualities should be celebrated as they are a huge part of what makes Laka a great place to be. We'd love you to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or anything else that makes you, you. If you'd like to request a reasonable adjustment as part of our application or assessment process, please let us know by emailing support@laka.co.uk. #J-18808-Ljbffr

Seeking a Customer Success Specialist Intern to support Laka customers with insurance queries and claims, acting as a first point of contact for general and claim-related inquiries via web chat and email.

About The Role Team Life Underwriting & Claims Working Pattern - Remote/Home based or any of our Vitality offices (London, Bournemouth or Stockport). Full time, 37.5 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Expert in Life Underwriting Stakeholder Influence & Relationship Building Strategic Problem Solver What this role is all about: VitalityLife is looking for a standout life underwriter to play a key role in shaping and advancing our High Net Worth (HNW) proposition, strengthening our reputation for underwriting excellence and innovation. In this high-profile opportunity, youll bring your life underwriting expertise to assess complex cases with confidence and precision, delivering exceptional financial and medical outcomes while acting as a trusted partner to brokers and advisers to keep major cases moving. Youll work closely with reinsurers to secure successful placements, collaborate with sales teams to design tailored financial solutions, and share your knowledge across the business to build understanding of HNW underwriting. While experience in high net worth is advantageous, whats most important is a strong foundation in life underwriting, so if youve built solid experience and are ready to step into a more specialised space, wed love to hear from you. As a senior member of the team, youll also support and develop others, champion continuous improvement, and help evolve our proposition so VitalityLife continues to lead the market with credibility, expertise and forward-thinking delivery. Key Actions Underwrite complex High Net Worth (HNW) cases to the highest financial and medical standards, ensuring accuracy, quality, and excellent client outcomes. Partner closely with brokers and advisers to guide large cases smoothly through the underwriting journey, offering clarity, confidence, and expert support. Collaborate with reinsurers to secure successful placement of business and maintain strong, credible working relationships. Work with sales teams to develop tailored financial underwriting solutions for key clients and unique case requirements. Educate and upskill internal sales teams on the HNW underwriting process to ensure consistency, understanding, and strong case management. Mentor and support less experienced underwriters, contributing to a high-performing and collaborative underwriting function. Identify opportunities to enhance and evolve the HNW underwriting proposition, helping shape a market-leading offering. What do you need to thrive? Extensive experience life underwriting The confidence and credibility to build strong relationships with advisers, brokers, and reinsurers. A solutions-focused mindset with the ability to tackle complex problems and think creatively about risk. Strong communication and influencing skills, able to guide stakeholders through challenging decisions or cases. Proven ability to mentor others and contribute to a culture of continuous learning and development. Comfort working independently and making informed decisions, while also collaborating effectively across teams. Solid working knowledge of Microsoft Office and the organisational skills required to manage high-value cases with precision. So, whats in it for you? Bonus Schemes A bonus that regularly rewards you for your performance A pension of up to 12% We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance With its own set of rewards and benefits Life Assurance Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successfulin your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest youve ever been Create an environment that embraces you as you are and enables you to be your best self Give you flexibility on how, where and when you work Help you advance your career by playing you to your strengths Give you a voice to help our business grow and make Vitality a great place to be Give you the space to try, fail and learn Provide a healthy balance of challenge and support Recognise and reward you with a competitive salary and amazing benefits Be there for you when you need us Provide opportunities for you to be a force for good in society We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company Were incredibly proud to be recognised for the culture we've created recently being named one of Glassdoors Best Places to Work 2026 , and in 2024 we were delighted to be awarded Top 10 Places to Work in the Sunday Times Awards. Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit, our business benefits, and society benefits. Were successful because we attract, develop, and retain the best people and because we care. Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Ready to find out if were the right fit for you? We cant wait. Diversity & Inclusion At Vitality, were committed to diversity and inclusion because its good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitalitys approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible. TPBN1_UKTJ

Your new role We are working with a prestigious firm who are on the lookout for a skilled lawyer to join their General Liability Insurance team based in Bristol. This is an incredible opportunity for a qualified Legal Executive or Solicitor (NQ+). The team spans across London and Bristol and is part of the firm's Insurance Group and has a well-established client base, acting for a number of market leading liability insurers in the provision of their employers, public and products liability services to insured businesses. Your new role The role will predominantly be dealing with personal injury claims, with the opportunity to become involved in associated regulatory matters such as health and safety investigations/prosecutions and inquests. There is also the opportunity to deal with the regulation of products. The work will be very varied, interesting and challenging and where you show you can run the cases successfully, you will be given autonomy to make your own mark on the files. You will also have the opportunity to get involved with business development and client initiatives, where appropriate. You will manage and assist with the management of fast track, intermediate and multi-track personal injury claims and advise on all legal aspects relating to claims including coverage. What you'll need to succeed You will be a Legal Executive or Solicitor (NQ+), with experience of handling defendant personal injury claims and fast-track litigation. You will have experience, or an interest in gaining experience in, Product Law and Health & Safety and a good knowledge of legal procedures. You will be able to deliver legal and commercial solutions and established collaborative working relationships with clients and colleagues to provide an outstanding client experience. You should be able to manage client relationships and deliver trusted relationships, with a high level of confidentiality and integrity and be committed to business development to further grow their network and the practice. What you'll get in return The firm fosters a diverse and inclusive culture, encouraging collaboration and creativity by drawing on different experiences and perspectives. Flexible working that supports your commitments outside of work is an important part of their culture and, where possible, they will support this across all roles. For further information, please contact Harriet Chapman at Hays Legal on (phone number removed). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Customer Service Advisor Red Recruitment is recruiting Customer Service Advisors to join our client who administers and manages medical claims for UK corporate healthcare schemes. Located in central Bristol, this position contains many benefits as well as a generous salary from £27,000- £28,000 per annum. You will be responsible for coordinating member treatment plans, liaising with all members of the healthcare team and ensuring you provide appropriate medical information and access to required medical services. This is a role where good customer service skills are key, and you are not required to have any medical qualifications. Benefits and Package for a Customer Service Advisor: Salary: £27,000- £28,000 per annum Hours: 35 hours per week Contract Type: Permanent Location: Bristol City Centre Start date: ASAP On going training and professional enhancement opportunities Pension planKey Responsibilities of a Customer Service Advisor: Obtaining medical evidence from providers to substantiate claims decision/treatment Answering any calls from clients, providers and specified members in relation to initial and/or ongoing claims Arranging care with the appropriate medical team/facility Ensuring treatment delivered is relevant and appropriate by monitoring ongoing treatment plans for members Dealing with queries in relation to clinical treatment or pre-authorisation requestsKey Skills and Experience of a Customer Service Advisor: Previous experience within a claims background is desired, experience within the private medical insurance industry is advantageous High standard of customer service and ability to demonstrate customer led thinking is required Good knowledge of Microsoft packages Able to work well both independently and as part of a team A high degree of accuracy and attention to detail is requiredIf you are interested in this position, please apply now! Red Recruitment (Agency)