Commercial Director at The Savoy Hotel
16 days ago
London
Job Title: Commercial Director Department: Sales & Marketing Inspired and Supported by: Managing Director The Savoy / Regional Vice President UK & Ireland Overview: As Commercial Director at The Savoy one of the worlds most iconic five-star luxury hotels you will be responsible for shaping and delivering the hotels commercial strategy to drive sustainable revenue growth across all business segments. This Executive position oversees the Sales & Marketing Divisionincluding Sales Marketing & Communications Reservations Revenue Management and Event Sales and Planning while also contributing to Food & Beverage revenue initiatives through pricing strategy concept development and market positioning. You will act as a key member of the Executive Committee ensuring commercial excellence whilst enhancing The Savoys reputation for exceptional luxury guest experience. Key Responsibilities: Strategic Leadership • Develop lead and execute the hotels total revenue strategy across rooms F&B events and ancillary revenue streams., • Partner with the General Manager to deliver on financial goals ensuring consistent alignment with The Savoys luxury positioning and brand values., • Responsible for developing the annual business and marketing plan for the department., • Lead and inspire the Sales departments ensuring effective collaboration across Sales Marketing & Communications Reservations Revenue and Event Sales & Planning., • Drive business from key segments including corporate leisure group and high-net-worth markets., • Participate in tradeshows conventions and promotional events within the hotel and trade related organizations., • Develop and lead the marketing strategy of the hotel, • Ensure integrated marketing campaigns that strengthen The Savoys global brand presence highlight its heritage and attract new audiences., • Oversee revenue management and distribution strategies optimising performance across all channels., • Work closely with the Revenue Director in preparing monthly forecasts departmental budget and function space yield maximization, • Ensure a seamless and luxury reservations experience with a focus on conversion guest satisfaction and loyalty., • Work closely with Rooms F&B and Events leadership to align pricing promotions and guest experience initiatives with commercial objectives., • Support new concept development in F&B and ensure alignment with guest expectations market trends and financial targets., • Lead mentor and develop a high-performing team across multiple disciplines., • Foster a culture of commercial curiosity innovation and accountability ensuring that all team members are aligned with the hotels vision of luxury hospitality., • Embed and role model The Savoys values and culture. Qualifications : What you will need to do in this role • Proven senior commercial leadership experience within luxury hospitality ideally in an iconic five-star property., • Strong track record in revenue optimisation sales strategy and brand marketing., • Deep understanding of luxury guest expectations and the dynamics of global high-end hospitality markets., • Strong analytical skills with the ability to balance data-driven decision-making with creative commercial and entrepreneurial thinking., • Strategic Visionary: Able to balance long-term growth with short-term financial performance., • Luxury Brand Stewardship: Ensures that all commercial strategies reflect The Savoys heritage and brand positioning., • Collaborative Leader: Builds strong relationships across functions to deliver shared goals. Please note that we believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. Additional Information : Whats in it for you • Competitive salary pension and life assurance, • Private healthcare, • 3133 days of holiday (including public holidays), • Cashback for wellbeing/healthcare expenses & Perkbox, • Exclusive discounts:, • Savoy Fairmont Raffles and Accor hotels (friends & family rates included), • 50% off at American & Beaufort Bars Afternoon Tea spa florist and select Gordon Ramsay restaurants, • 20% off at other Gordon Ramsay restaurants and Restaurant 1890, • Free stay at The Savoy after probation, • Colleague restaurant interfaith prayer room and wellness room, • Laundry services for all colleagues, • Gym access cycle-to-work scheme and Virgin Active membership discount, • Season ticket loan for commuting, • Employee assistance program, • Optician reimbursements and local discounts for F&B and retail Remote Work : No Employment Type : Full-time Key Skills Accounts Receivable,Customer Service,Accounting & Finance,Financial Situation,Custtomer Relationship,Product Knowledge,Communication,Customer Accounts,Financial Risk Assessment,Financial Risk Analysis,Risk Control,Payment Method,Financial statement,Business Relationships,Accounts Payable Experience: years Vacancy: 1