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Are you passionate about digital systems, data integrity, and creating seamless member experiences? The Self Storage Association UK and FEDESSA are looking for a Membership IT Officer to lead the optimisation and integration of our CRM and CMS platforms (Pixl8 Ready Membership) across both our UK and European operations. This is a unique opportunity to join a dynamic, forward-thinking team at the heart of the self storage industry, where technology meets community. The Key Responsibilities centre around administration and maintenance of the Ready Membership system with a focus on accuracy and performance to support membership processes including applications, renewals, communications, and event logistics. You’ll also be asked to interrogate the data produced by the system to help us – and our members - improve. We are seeking someone with significant CRM/CMS experience, an easy familiarity with data and IT systems, and a willingness to work as a key part of a high-performing (and award-winning) trade association team. We offer a hybrid role with the opportunity for some UK and occasional European travel. We’re moving into the AI sphere using Ready Intelligence, so if this is something you’ve wanted to get to grips with, get in touch. SSA UK and FEDESSA are at the forefront of supporting and connecting the self storage industry across Europe. You’ll be part of a collaborative team driving innovation, member engagement, and digital excellence. To find out more about us, visit and Ready to unlock your next career move? Apply now and help shape the future of membership technology in a thriving sector. Applications close 11.00am Monday 17 November 2025 Online and face-to-face interviews week commencing 24 November Start date early January 2026 with one months’ handover with the current postholder Job Description Job Title: Membership IT Officer Reports to: Operations Manager Location: Hybrid (Nantwich Office one day per week + Remote, but first month mainly in Nantwich for induction) Salary: £28K-32K depending on experience Contract: Part time, Permanent Purpose of the Role To manage the optimisation and integration of the association’s CRM and CMS platforms (Pixl8 Ready Membership) for both the UK Association and European Federation (FEDESSA), ensuring a seamless digital experience for members and staff while supporting data-driven decision-making. Key Responsibilities • Administer and maintain the Ready Membership system, ensuring data accuracy and system integrity., • Support membership processes including renewals, applications, communications, and event management., • Collaborate with colleagues to improve digital member journeys., • Generate reports and dashboards to track membership KPIs, data and trends., • Provide technical support to staff and members on membership platforms including onboarding and provide basic IT guidance / training to new staff., • Manage integrations between CRM and other systems (e.g., website, email marketing)., • Maintain and update website content, pages, and resources within the Ready CMS, including forms, event listings, and publications., • Test and verify new features, fixes, and system updates prior to deployment, • Administer and maintain the StorerCheck platform, including managing member access, and troubleshooting issues., • Support conference and event infrastructure, including setting up registration systems, name badging, and digital event tools such as Zoom and event apps, and attend events when required., • Contribute to process improvements and evaluation of new event management systems, digital tools and/or software, • Liaise with external vendors and developers for system upgrades and troubleshooting., • First-line IT support for issues within the team environment (Office 365), and liaison with external IT provider over more complex issues, • Ensure GDPR compliance and data security across membership systems., • Assist in digital transformation projects and system upgrades., • Any other duties as assigned, commensurate with the post Person Specification Essential Criteria Education Degree or equivalent experience in IT, information systems, or related field Experience Minimum 2 years’ management of CRM and CMS systems in a commercial, membership or non-profit setting Technical Skills Proficiency in CRM platforms (e.g. Ready Membership) and CMS platforms including content updates and user management, Excel, and data analysis. Strong understanding of data structures, integrations, and user permissions Communication Strong written and verbal communication skills, ability to present data in an audience-appropriate manner Problem Solving Ability to troubleshoot system issues and propose effective solutions Organisation Excellent attention to detail, time management and ability to manage multiple digital workflows Desirable Criteria Sector Knowledge Detailed understanding of trade associations or professional bodies, and/or knowledge of the self storage industry Technical Skills Proficiency in Ready Membership CRM/CMS platforms, use of AI/LLMs to improve processes and data analysis Project Management Experience with marketing automation tools and CRM workflows. Experience delivering successful IT/digital projects. Web Skills Familiarity with CMS platforms and development of templating Analytics Ability to generate insights from CRM/CMS data to inform strategy

Monday 17 November 2025 Online and face-to-face interviews week commencing 24 November Start date early January 2026 with one months’ handover with the current postholder Job Description Job Title: Membership IT Officer Reports to: Operations Manager Location: Hybrid (Nantwich Office one day

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Responsibilities:Oversee and maintain on-premises and cloud infrastructureManage IT operations staff, performance, and developmentEnsure system reliability, backups, and cybersecurity compliance

Working closely with stakeholders across the business, the IT Operations Manager will drive continuous improvement, manage suppliers and service levels, and uphold best practices in security, availability, and service delivery. The IT Operations Manager is responsible for ensuring the smooth, secure

Instead, the IT Operations Service Delivery Manager role is about. This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. IT Operations Service Delivery Manager.

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Proven experience in IT delivery or programme management, ideally in digital environments Strong technical understanding of IT systems, with confidence in discussing technical topics with 3rd-party vendors and internal teams Familiarity with software delivery lifecycles, agile practices, and working

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We’re looking for a Retail Operations Manager to lead the operations teams across New, Used, Renewals, Aftersales, Broker, Commit to Purchase (CtP), and Retail Contract Hire (RCH) channels within the Retail Sales Department. Following successful completion of probation, you will have access to pri

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Job purpose: Working within Warwickshire Police’s change programme and a small team of Business Analysts to:Perform upfront analysis on a project to determine its feasibility and business benefit realisation. Act as the conduit between the Change Programme and the business to ensure that the deli

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Greet and interact with customers with a professional and positive attitude. This is a Delivery Driver role where you’ll spend the majority of your day out on the road - so a passion for driving is a plus! Predefined routes and presorted packages are provided. Independent problem solver with good

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Working closely with the CEO, Clinical Lead, and admin team, you'll be central to embedding consistency, accountability, and efficiency across the charity. IT literacy including Microsoft 365 and database systems. Ability to handle confidential information with discretion.

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The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their fam

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As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. This m

Are you a dedicated, compassionate person looking for an exciting new career within Residential Care? Are you a caring individual with a genuine desire to make a positive impact on the lives of children and young people? Are you wanting to join a supportive team in a career you can grow in? I

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The Recipe (About the Role)Deliver Projects On Time, On Budget, as per the agreed Project ScopeSupport IT and the business to ensure an effective approach to implementation, handover and acceptance of the changeReporting to the IT PMO and ensuring governance is adhered to with regular reporting to t

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