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IT Service Delivery Analyst - WrexhamSalary: The role is a key part of the IT Service Delivery function and is the face of service delivery for the bank. Some knowledge of change management Some knowledge of problem management Some knowledge of risk management BenefitsCompetitive salary25 days ho

As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

Are you someone who loves being right at the centre of delivery? Making sure change actually happens, teams stay on track, and requirements are crystal clear before anything hits development? If you enjoy blending delivery management with business analysis, this role will be a great fit. Their IT Ch

CPD + staff benefits platform + supportive culture + work-life balance Are you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one? Would you like to join a forward-thinking trust that embraces digital innovation, invests heav

HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors visit: (url removed) for a list of our vacancies. Position: Technical Service Delivery Manager. Rate/Salary: Competitive Salary.

When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

Delivery Analyst / Delivery Manager North Lincolnshire - £44K + excellent benefits (Hybrid - easily commutable from Hull, Grimsby, Scunthorpe) Are you someone who loves being right at the centre of delivery? Making sure change actually happens, teams stay on track, and requirements are crys

DV Cleared Capacity Manager / IT Service Performance & Capacity Manager- 6 months+ - Full time on site in Wiltshire ( 5 days per week). Looking for a Capacity Manager/ IT Service Performance & Capacity Manager who will be responsible for ensuring that VMware-based infrastructure capacity meets curre

We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from legacy products to more efficient, modern strategic solutions, or ov

Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring we deliver a

We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from legacy products to more efficient, modern strategic solutions, or ov

A leading technology solutions provider in Greater London is seeking a Service Delivery Manager to ensure client satisfaction and drive service excellence. This hybrid role involves acting as the primary contact for clients, managing service delivery to meet SLAs, and facilitating performance review

Proven experience (5+ years) as a Service Delivery Manager or similar role within a managed services environment. Familiarity with service management tools (ServiceNow, Jira Service Management). The SDM will be accountable for ensuring services are delivered in line with agreed SLAs, KPIs, and contr

This position is a full-time secondment opportunity with flexible working conditions and is home-based, with a competitive salary and benefits. A public health agency is looking for an IT Service Manager to lead the planning and implementation of IT changes. The successful candidate will ensure serv

Lead IT Delivery Manager - Footprint Expansion page is loaded## Lead IT Delivery Manager - Footprint Expansionlocations: Angel Court, Londontime type: Full timeposted on: Posted Todayjob requisition id: R1210750Job Description:****London, Sta

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

Bolder’s global technology teams, ensuring that initiatives are delivered seamlessly, efficiently, and in alignment with business priorities. Partner with team leads to adjust priorities and sequencing based on business needs and technical capacity. High level of organisation, with the ability to

Deliver training and complete quality audits. Work closely with internal and external partners (GPs, clinical teams, hospitals, insurers). If you're passionate about developing people, improving processes and delivering high-quality administrative services, we’d love to hear from you.

Manage end‑to‑end service delivery, ensuring services meet quality standards, performance metrics, and contractual agreements. As an SDM, you will be a key player in ensuring the seamless end-to-end delivery of services while maintaining a sharp focus on customer satisfaction and service quality

A leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The role includes daily operations oversight and driving service quality initiatives. The ideal candidate will have ITIL certification, a minimum of 5 years in service m

Supportive, ambitious team with autonomy and growth opportunities. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. Ensuring delivery aligns with client contracts, licensing, and capability boundaries.

The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management) and transition in Live. As a

Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP. Work closely with the Head of Managed Services on capacity planning and service maturity. Work collaboratively with internal technical leads to align service delivery with customer needs.

In this role, you will manage IT changes, coordinate with digital teams, and ensure seamless delivery of vital services. The position offers flexibility in working patterns and is home-based with competitive benefits including an annual leave starting at 27 days. A leading health services oversight

A global enterprise solution provider seeks a Service Manager to oversee IT service delivery and manage operational support processes. The role demands strong leadership to establish effective service management teams, implement ITSM practices, and work with stakeholders to achieve optimal service o

The Service Delivery Manager (SDM) is a key role responsible for ensuring the successful delivery of services to our customers. Identify opportunities for service improvements and additional revenue streams within customer accounts. Excellent relationship management and communication skills, with th

This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. Senior Delivery Manager/ Lead Delivery Manager. The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Informati

As a Disability Confident employer, MoJ is committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. There are networks for minority ethnic origin, employees w

A leading technology firm is seeking a Technical Service Delivery Manager based in Redhill to oversee UK Government support cases in a military satellite communications context. Benefits include a competitive salary and professional growth opportunities. The role requires a candidate with military c

Working closely with Product Managers, Delivery Managers or project managers collaboratively to ensure delivery of the products is aligned with the project scope, requirements, and timeline constraints. Senior IT Delivery Manager – Responsibilities. A recognised delivery management qualification s

Minimum of 3 years professional experience in a software/IT environment with business systems, CRM and websites. Excellent communication skills, both verbally and in writing with the ability to influence. Participate in all Software Delivery Lifecycle stages from discovery to delivery and benefit re

A leading airport service provider is looking for a Service Delivery Manager at Heathrow Airport to manage and motivate the team while ensuring outstanding customer service. The ideal candidate has strong communication skills, a Full Clean UK driving license, and the ability to work well under press

Management and control of EVO IT delivery with Systems Integrator, local markets and Global IT resources • Ability to interact with an international and distributed team. As part of the IT Delivery role, there is a need to make sure that all the delivery activities are in place and the different t

A forward-thinking organization in Bradford is seeking a Head of IT Operations & Service Delivery. The successful candidate will combine technical expertise with strategic leadership, ensuring technology availability and security while leading key operations. With competitive salary and benefits inc

A leading educational institution in Greater London seeks an experienced IT Support Manager to oversee the operation of its Help Centre, emphasizing the use of technology to improve service efficiency. This role offers competitive compensation and opportunities for professional development. The idea

A leading insurance service provider in Greater London seeks an IT Support Manager. The ideal candidate will have a track record in managing IT support environments, ensuring customer satisfaction, and maintaining high-quality standards. You will be responsible for owning the IT Support function, ma

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

As a Service Delivery Manager at Aptitude, you will be the ambassador of our Assure offering, ensuring seamless delivery according to contractual obligations. We’re strong advocates of supporting applicants from a wide variety of backgrounds which include different ages, genders, ethnicities, phys

Assist with inquiries and disciplinaries and grievances within the contract, ensuring all practices are followed in line with the Company Policy. To ensure high standard of customer areas and facilities at all times by monitoring and liaising with the appropriate teams. Service Delivery Manager - He

This position includes competitive salary and attractive employee benefits. A renowned retail company is seeking a Workplace IT Support Lead to oversee IT support operations. In this role, you will lead a team, manage escalations, and enhance service delivery across corporate and retail environments

The position offers a competitive salary, a supportive environment for development, and various employee benefits. A leading engineering consultancy in the UK is seeking an experienced IT PMO Manager to lead their Programme Management Office. This hybrid role, based in Bath or London, involves overs

Ideally 5+ years experience within the IT managed services industry, with a strong track record of delivering high-quality technical support. Our client is a leading UK provider of IT Support and Telecoms services, recognised for their strong values and commitment to delivering seamless service whil

A forward-thinking trust in the United Kingdom is seeking a Regional Service Delivery Manager to oversee IT service delivery across multiple schools. This role requires an experienced IT Manager who is proactive, has a strong background in service delivery, and is committed to improving digital outc

A leading legal firm in the United Kingdom is seeking a Senior IT Service Manager to operate as the key liaison between the business and IT. This position offers the opportunity to lead service improvement initiatives and collaborate with various stakeholders across the region. The ideal candidate w

Reporting to the Head of Infrastructure Operations, this role leads the delivery of security products and associated technology services, ensuring compliance with Amlin Business Services governance, security standards, and operational excellence. Our values demonstrate our commitment to providing an

A leading service provider in Greater London is seeking a Contact Manager responsible for overseeing service operations and managing client relationships. This role involves ensuring that services meet contractual agreements while working closely with both internal teams and clients. The ideal candi

You will have the ability to focus the team on what is most important to the delivery of products and services and encourage and facilitate continuous improvement of the delivery team. You will have a strong digital delivery background and enjoy working in a delivery focused, agile environment with

As Service Delivery Manager you will act as owner of service delivery management in support of Enterprise accounts. Financial Risk Management: Identify and mitigate financial risks associated with service delivery, contracts, and vendor relationships. Support account manager in development of servic