It service desk analyst jobs in Eastbourne - Page 2Create job alerts

As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, respon

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK E

Configuration Analyst (Niche RMS)Duration: 12 MonthsLocation: West Midlands/Remote (hybrid)Rate: £500 per dayIR35 Status: OutsideStart: ASAPWe require a Configuration Analyst(Niche RMS) for our public sector client to work on a large and c

IT Service Desk Engineer (Multilingual - English & French)When registering to this job board you will be redirected to the online application form. Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent English & French)Wo

A retail company is seeking an IT Service Desk Analyst to provide first-line support for technical issues across its stores and support centre. The role offers an annual salary of £26,000 along with benefits like 30 days annual leave, discounts at affiliated stores, and wellbeing support. Candidate

Are you passionate about delivering a high‑quality user‑centric service? As a Senior Service Desk Analyst, you will lead the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. As the Senior Service Desk Analyst, you’ll be responsible for

Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Previous IT Service Desk experience (or similar). Experience troubleshooting tickets on

The Junior Service Desk Analyst supports efficient service desk operations while adhering to established IT, security, and corporate standards, and contributes to meeting defined SLAs and KPIs through accurate ticket handling and timely escalation. The Junior Service Desk Analyst provides first line

Logging calls using service desk tools ITIL processes, working within these frameworks to deliver customer services levels >. We’re looking for a Service Desk Analyst to join our Professional Services team. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the

A leading asset management firm in London is seeking a Service Desk Analyst for a 12-month contract. The successful candidate will be the first point of contact for technical support, handling IT issues and ensuring high-quality customer service. Responsibilities include managing technical incidents

A leading asset management firm is seeking a Service Desk Analyst for their London office. The role ensures high-quality customer service by managing technical support and resolving various IT issues. This position offers a 12-month contract with opportunities for professional growth.

Candidates should have experience in Service Desk environments and be familiar with ServiceNow and Microsoft Office365. A leading food distribution company in the UK is seeking a Service Desk Analyst who is fluent in English and French. This full-time role involves providing first-level support for

A leading tech-driven insurance firm is seeking a Senior Service Desk Analyst to manage daily operations and support a team of Service Desk Analysts. This position offers competitive remuneration and benefits in a dynamic environment. The ideal candidate has a strong background in IT support with pr

A dynamic IT service provider in London is seeking a proactive 1st Line IT Service Desk Engineer to join their team. This hybrid role involves being the first point of contact for IT issues, delivering exceptional customer service, and collaborating with team members. This is an exciting opportunity

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. The position supports hybrid working, offers generous leave, ongoing training, and various employee benefits, fostering a collaborative and inclusive culture. Responsib

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

A fantastic opportunity has arisen for a 1st Line Support Engineer / Service Desk Analyst to join our London based media group on a permanent basis. Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set Service Level Agreement. Mainta

Provide comprehensive helpdesk support, assisting colleagues with troubleshooting IT issues and resolving technical problems. The ability to effectively manage workload, prioritise tasks based on urgency and importance, and consistently deliver results within deadlines. Join us and you’ll get a ma

This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line support on an IT Service Desk to become a service desk lead, mentoring one member of the team. Two years plus of working in an IT service desk environment with good technical skills in:. Management or

A healthcare organization is seeking a Service Desk Analyst to join their IT team in the United Kingdom. Strong experience in IT support, particularly within the NHS digital solutions and Microsoft platform, is essential. The analyst will assist users with both technical issues and Smart Card Estate

Are you passionate about delivering a high‑quality user‑centric service? As a Service Desk Analyst, you will be an essential part of the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. Working closely with experienced colleagues, you’

This role involves collaborating with Service Desk teams to streamline operations, utilizing ConnectWise RPA tools, and maintaining automation solutions. A leading networking company is seeking a proactive Automation Engineer to enhance IT services through automation workflows. Benefits include a co

Join Our IT Team: IT Service Desk Analyst Needed in Melton, Hull!. Are you passionate about providing exceptional technical support in a dynamic retail environment? Heron Foods is looking for a dedicated IT Service Desk Analyst / First Line Support Technician to join our busy team. As the IT Service

A leading recruitment firm is seeking ambitious 1st and 2nd Line Engineers in West Midlands, UK. The company emphasizes structured development plans and funded certifications, making this an excellent opportunity for long-term career growth.

You will work within a collaborative team, contributing to shared goals while maintaining high‑quality service levels. The ideal candidate will be confident communicating with users of all technical abilities and will take pride in delivering excellent customer service. Technical Service Desk Anal

A leading global sports platform is seeking an experienced Service Desk Analyst III to deliver exceptional technical support. This role involves troubleshooting hardware and software issues, managing assets, and collaborating with teams to ensure smooth IT operations. The position requires being on-

Familiarity with ITSM tools such as ServiceNow or FreshService. Desirable: ITIL Managing Professional, experience with agile or lean methodologies, or knowledge of digital experience monitoring tools. Ability to interpret and present ITSM metrics, identifying root causes and improvement opportunitie

Sysco is recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Good experience in a Service Desk or similar IT support environment.

A leading recruitment agency is seeking a Service Desk Analyst for a position in Bracknell, England. Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. This role offers a salary of up to £28,000

The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. The role encompasses both 1st and 2nd li

A financial services firm in Greater London is seeking a Junior Service Desk Analyst to provide first-line technical support. Ideal candidates will have foundational IT knowledge and possess strong communication skills, with a desire to learn and develop their technical expertise in a fast-paced env

A recruitment agency is seeking a dedicated IT Service Desk professional in the United Kingdom. This full-time role involves providing first-line support for IT-related issues, troubleshooting hardware and software problems, and ensuring a seamless IT experience across the organization. The ideal ca

A recruitment agency is seeking a Service Desk Analyst to join a mission-driven team in Gloucestershire. In this role, you'll ensure the uptime and security of network systems. The position offers annual bonuses for performance and Christmas.

The college promotes equality and diversity within a welcoming community, with benefits including generous holidays and professional development opportunities. A leading sixth form college in the UK is looking for an IT Service Desk Analyst Apprentice to provide first-line technical support and assi

This position offers a salary of £35,000 and focuses on maintaining effective IT systems with minimal disruptions. The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices. Candidates should possess strong knowledge of Microsoft products, exp

A leading IT services provider in Greater London seeks a motivated Junior Service Desk Engineer to provide first-line technical support. This onsite role requires 1–2 years of experience, strong troubleshooting skills, and excellent communication abilities. The successful candidate will be respons

Ideal candidates should have ITIL certification, experience in service desk environments, and a customer-first mindset. You will manage IT support tickets and assist with a range of technologies, ensuring high customer service levels. A professional body in healthcare seeks a Service Desk Support Co

IT Service Analyst - 12 month FTC. Monitoring and reporting on service availability using appropriate tools. We either talk with them directly or work with intermediaries and employers to meet their needs.

This is an exciting entry-level opportunity for individuals with a passion for computing, problem-solving, and a strong desire to build a career in IT. Reporting directly to the Service Desk Manager, you will be part of a collaborative team of four Desktop Support Analysts based in London, Singapore

A leading professional services firm is looking for a Junior Service Desk Analyst to provide first line technical support. In this role, you will assist end users with common incidents and service requests while adhering to IT standards. Enjoy a dynamic work environment with opportunities for skill

A staffing agency is seeking a Service Desk Engineer for a 3 month contract in Central Birmingham. You will be part of a small IT team supporting approximately 2000 end-users across multiple sites. Responsibilities include providing technical support, handling service requests, and managing Active D

Strong problem‑solving skills with the ability to prioritise, multitask and work with minimal supervision. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. We encourage people from all backgrounds to apply regardless of their identity, i

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Collaborate with vendors and mentor 1st and 2nd line colleagues; work closely with other technical specialists in the department. Provide technical peer review/approval for IT changes and raise change requests when re

A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst - Permanent - London - £49,000 per annum. Familiarity with ITIL practices; ITIL Foundation certification required.

The ideal candidate will have extensive experience in an ICT Service Desk role and strong customer service skills, along with a foundational knowledge of ITIL principles. A leading healthcare provider in Greater London is seeking a Bank ICT Support Analyst to provide technical support for various IC

A leading IT service provider is looking for a Service Desk Analyst to join its remote support team in the UK. This role requires strong technical support skills and a commitment to customer service. The position offers a competitive salary of £27,000 to £36,000 annually, following a unique 4 days

A leading mobile industry association in Greater London seeks a Service Desk Analyst. The role requires a self-motivated individual with proven IT support experience, exceptional communication skills, and technical knowledge of laptops and mobile devices. As part of a global team, you'll manage firs