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Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?At M Group, were enabling the energy essential to support our lives.We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.This role will be within ourMeteringteam, youll join the leading provider of metering services and data collection in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.Our meter engineers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. We leverage our industry expertise and data insight capabilities to create solutions that fit the needs of our customers.What will you be doing?As aField Manager, youll lead a team of Data Collectors within a defined geographical area. Your role is all about people, performance and progress-driving operational delivery, safety and engagement while fostering a culture where everyone feels valued and motivated.Youll be responsible for:Leading and coaching your team to achieve productivity, quality and customer performance targetsDriving safety compliance and conducting auditsManaging engagement through regular check-ins, team briefs and development sessionsAddressing underperformance and ensuring adherence to processes and standardsCollaborating with stakeholders to align operational delivery with business strategySupporting wellbeing and inclusion, ensuring every team member has a voiceThis is more than a leadership roleits an opportunity to influence, innovate and make a real impact in a fast-paced, client-focused environment.What youll bringProven experience in people leadership, ideally in field or operational environmentsStrong organisational and coaching skillsConfidence in decision-making and problem-solvingA proactive, assertive approach with a passion for resultsAbility to build engagement and foster an inclusive cultureWhats in it for you?We offer a broad range of benefits designed to support your life in and out of work:Matched or contributory pension schemeOnline GP service available 365 days a yearEmployee assistance programme and wellbeing supportAccess to thousands of retail discounts via My Rewards portalCycle to work and salary finance schemesEnhanced leave policies for maternity, paternity and adoptionReward and recognition programme22 days annual leave plus bank holidays increasing with the length of serviceAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.Were responsible and go further for our people, clients, communities and the planetWere open and seek new and better ways of exceeding expectationsWere together and as one team; the whole is greater than the sum of the partsWere ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note:Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.TPBN1_UKTJ

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Barnet Voluntary Community Sector service. Sounds great, what will I be doing? You will work as part of a multidisciplinary NHS team alongside clinicians, social workers, and community partners to support adults with moderate to severe mental illness. Holding a caseload of service users, you will act as their key contact, contributing to care planning, monitoring progress, and supporting safe discharge using the RiO clinical records system. Together with service users, you will develop person-centred recovery plans focused on social goals and community integration, building strong therapeutic relationships through trauma-informed and strength-based approaches. You will help individuals access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. Collaboration is central to the role, as you will liaise with statutory and voluntary organisations, attend clinical meetings and community events, and advocate for recovery-focused, jargon-free communication. You will ensure accurate documentation, uphold safeguarding and health & safety standards, and actively participate in supervision, training, and professional development. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for We are looking for someone with NVQ Level 4 in Care (or equivalent) or at least two years' experience in a mental health setting. You will bring a strong understanding of mental health issues, recovery, and co-production principles, alongside experience of working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is essential, as are excellent communication, relationship-building, and group facilitation skills. You should be confident using IT systems, resilient and adaptable, able to work independently or as part of a team, and committed to person-centred, trauma-informed practice. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!, • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for two Employment Specialists to play a pivotal role in our Connect to Work service. We are looking for one in Harrow and one in Hounslow. Sounds great, what will I be doing? An Employment Specialist helps people with mental health conditions, disabilities, or other barriers to find, keep, or return to work. They manage a caseload of clients, provide one-to-one support such as career guidance, CV writing, job searching, interview preparation, and workplace coaching, while also building relationships with employers to create job opportunities and arrange workplace adjustments when needed. They track client progress, maintain accurate records, and work closely with healthcare and community services to help clients achieve sustainable employment outcomes. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. The essential skills for this Employment Specialist role are the ability to build trusting relationships with clients, strong communication and interpersonal skills, knowledge of supporting people with mental health conditions or other barriers to employment, and the ability to motivate and coach people towards work goals. The role also requires good organisation and time management, experience managing a caseload, confidence engaging with employers and partner organisations, accurate record-keeping and administration skills, and proficiency with Microsoft Office and databases. Being empathetic, person-centred, self-motivated, and committed to equality and diversity are also important personal qualities. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!, • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Brent Sounds great, what will I be doing? This role involves providing intensive, person-centred support to women in a residential setting. The role includes delivering key sessions, community meetings, and daily contact to assess and monitor individual needs. You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living. Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows “The Hestia Approach,” prioritising co-production, recovery, and partnership with service users. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough. Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!, • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Brent. Sounds great, what will I be doing? We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals. Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness. At the heart of this role is The Hestia Approach – a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. You will have experience supporting survivors of Domestic Abuse. This includes delivering high-quality support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!, • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Registered Manager New Children's Residential HomeLead a Brand-New Children's Home from the BeginningWhat We Offer£60,000 £70,000 per annum, depending on experiencePerformance-based bonus scheme, including rewards linked to key achievements such as successful Ofsted inspectionsCar allowance28 days' annual leaveOpportunity to lead a brand-new children's home from the outsetSupport from an experienced Responsible IndividualThe chance to shape the culture, team and future direction of the serviceAn exciting opportunity has arisen for an experienced Registered Manager to join a new children's residential provider as they prepare to open their first children's home in Harrow.The organisation has secured a substantial seven-bedroom property, which is expected to provide care for up to four children under the age of 18. The exact registration and specialist needs of the home are still being determined, with the service potentially supporting children with Emotional and Behavioural Difficulties (EBD) and/or Learning Disabilities (LD).With an experienced Responsible Individual already in place, this is a fantastic opportunity to join at an early stage and play a key role in shaping the home, its culture and the quality of care provided to children and young people.The provider is also developing a supported living service, with an ambitious vision for the organisation's future growth.The RoleAs Registered Manager, you will take overall responsibility for the successful development and operation of the home, ensuring it provides a safe, nurturing and high-quality environment for children.You will:Lead the day-to-day operation of the children's homeWork closely with the Responsible Individual to ensure the service is fully compliantLead, support and develop the staff teamManage staffing rotas and ensure appropriate staffing levelsProvide strong leadership and maintain high standards of careOversee safeguarding, risk assessments and care planningManage referrals and ensure appropriate placement matchingBuild effective relationships with local authorities and multi-agency professionalsEnsure compliance with the Children's Homes (England) Regulations 2015 and Quality StandardsMaintain the home to a high standard of regulatory compliance and readinessPrepare for and confidently manage Ofsted inspectionsDrive continuous improvement and positive outcomes for children and young peopleAbout YouThe ideal candidate will be an experienced Registered Manager with a strong background in children's residential care.We're looking for someone with:Ideally 35 years' experience in children's residential care managementPrevious Ofsted Registered Manager experience is highly desirableExperience working within children's homes supporting young people with EBD and/or Learning DisabilitiesLevel 5 Diploma in Leadership and Management for Residential Childcare, or actively working towards itStrong knowledge of Ofsted requirements, Children's Homes Regulations 2015 and the Quality StandardsA thorough understanding of safeguarding and safer recruitmentExperience with compliance, risk assessments and care planningKnowledge of referrals and placement matchingExperience of effective multi-agency workingStrong leadership and team management skillsThe confidence and ability to lead a home through Ofsted inspectionAbove all, we're looking for a passionate and capable leader who is committed to creating a safe, stable and nurturing environment where children can thrive.The organisation is ready to move quickly with the recruitment process and is looking to appoint a Registered Manager who can join within approximately 34 months, depending on notice period.At RJS Resourcing, we partner with values-driven children's home providers across the UK and work on a continuous stream of exciting opportunities within residential childcare. If this role isn't quite the right fit, we'd still love to hear from you to discuss our wider portfolio of Registered Manager, Deputy Manager, Responsible Individual, Senior and Residential Support Worker vacancies.INDPTPBN1_UKTJ

Operations Manager – Below Wing \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Below Wing to act as the airline community’s lead operational representative for airfield, ramp, baggage and related below-wing operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines and associate members, including ground handlers, across airfield operations, ramp services, baggage, cargo, ground handling, punctuality, operational performance, resilience and operational change. \n The successful candidate will work closely with AOC member airlines, ground handlers, Heathrow Airport Limited, NATS, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline and handler voice, ensuring decisions affecting below-wing operations consider operational, financial and passenger impacts. \n You will build strong relationships, influence without direct authority and constructively challenge proposals, performance and expenditure where necessary, ensuring investment and operational activity deliver tangible benefits and value for money for AOC members. \n \n Key responsibilities \n \n Below-wing operational leadership \n\n • Act as the principal AOC point of contact for member airlines and associate members on below-wing matters.\n, • Lead AOC engagement across airfield, ramp, baggage, cargo and ground handling activities.\n, • Maintain a strong understanding of operational performance, risks and airline and handler concerns across Heathrow.\n, • Work with Heathrow and the airline community to improve punctuality performance through below-wing improvements.\n, • Establish and support forums engaging airlines and ground handlers on below-wing issues, providing coordinated feedback to Heathrow.\n, • Represent airline and handler interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and develop practical mitigations.\n\n \n Airline, handler and stakeholder representation \n \n\n • Build trusted relationships with airlines, ground handlers, Heathrow, NATS, Cargo, Stand Planning, Security, UK Border Force and other key stakeholders.\n, • Represent the AOC at relevant airfield, ramp, baggage, cargo, security, resilience, punctuality and operational performance forums.\n, • Gather and represent airline and handler views, recognising individual priorities while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n, • Maintain effective two-way communication with AOC members to ensure the AOC represents the wider community.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor below-wing performance using KPIs, SLAs, punctuality measures and other agreed success metrics.\n, • Use data, operational observation and airline/handler feedback to identify performance gaps, risks and improvement opportunities.\n, • Work with Heathrow, NATS, ground handlers and service providers to develop measurable improvement plans.\n, • Hold service providers to account against agreed standards, SLAs and service obligations.\n, • Challenge performance where reporting does not reflect operational reality.\n, • Develop short, medium and long-term improvement plans with Heathrow and stakeholders.\n, • Propose practical solutions to operational problems and use stakeholder relationships to expedite delivery.\n, • Report progress on below-wing and airfield initiatives to the AOC Executive, supporting the Head of Operations.\n\n \n Airfield, ramp, baggage and cargo \n \n\n • Act as the AOC operational lead on airfield, ramp, baggage and cargo matters.\n, • Maintain engagement with Heathrow airfield management, baggage system providers, ground handlers and other service providers.\n, • Monitor and challenge baggage and airfield performance where required.\n, • Work with airlines, handlers and Heathrow to improve baggage performance, airfield efficiency and operational resilience.\n, • Engage with key suppliers whose services materially affect Heathrow operations.\n, • Communicate changes affecting airfield, ramp, baggage and cargo operations and explain their operational impact.\n, • Provide operational context and support to AOC members during new systems, processes and regulatory requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines and handlers in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure below-wing impacts are considered in weather disruption, IT failures, airfield incidents, baggage system failures, infrastructure works, industrial action and other disruption.\n, • Work with Heathrow, NATS, ground handlers and stakeholders to develop practical contingency arrangements.\n, • Support airlines and handlers during incidents and disruption, ensuring effective communication and a swift return to normal operations.\n, • Support incident reviews, lessons learned and improvement activity.\n\n \n Operational change, projects and investment \n \n\n • Provide operational input into projects and change programmes affecting below-wing operations.\n, • Work with the AOC Airport Development Manager to assess the operational impact of capital projects and infrastructure changes.\n, • Ensure operational impact is properly considered in capital investment decisions.\n, • Maintain visibility of Heathrow expenditure and investment in below-wing, airfield, ramp, cargo and baggage facilities and services.\n\n \n Regulatory framework \n \n\n • Maintain awareness of regulatory and operational changes affecting below-wing activities.\n, • Support AOC members during implementation of relevant regulatory frameworks and industry standards, including IATA Ground Operations Manual (IGOM) requirements.\n, • Work with Heathrow on communication and engagement regarding Airfield Operational Safety Instructions and other operational requirements.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members, the AOC Executive and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Support AOC communications with relevant operational content and information.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of below-wing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of airfield, ramp, baggage, cargo and ground handling operations.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in operational performance, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n, • Ability to work with varying and conflicting stakeholder views to achieve understanding and consensus.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience, particularly in airfield, baggage, cargo or ramp operations.\n, • Experience representing airline or handler community interests.\n, • Experience working with ground handlers, baggage system providers, airfield management or ATC/NATS.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Experience working with an airport authority or management company to improve processes, deliver projects and review performance.\n, • Understanding of CAA expectations, airport regulatory frameworks and operational performance measures.\n, • Experience of operational readiness, project implementation or infrastructure transformation.\n, • Experience assessing capital expenditure, operational investment or value-for-money decisions.\n\n \n What success looks like \n \n You will strengthen the airline and handler community’s voice on below-wing matters and improve engagement between airlines, handlers, Heathrow and other operational stakeholders. \n \n Success will include: \n\n • Earlier identification and resolution of below-wing operational risks.\n, • Improved airfield, ramp, baggage and cargo performance.\n, • Improved punctuality performance through effective below-wing interventions.\n, • Stronger engagement between airlines, handlers and Heathrow.\n, • More effective representation in operational forums and change programmes.\n, • Better performance reporting, escalation and improvement plans.\n, • Improved operational resilience and disruption preparedness.\n, • Greater visibility and appropriate challenge of Heathrow expenditure and investment.\n, • Stronger focus on tangible operational benefits and value for money.\n, • Practical, collaborative solutions to long-standing operational challenges.\n, • Trusted relationships across airlines, handlers, Heathrow, NATS and the wider airport community.\n\n \n Benefits \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n, • Further benefit details to be confirmed.\n\n \n Application details \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Operations Manager – Above Wing \n \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Above Wing to act as the airline community’s lead operational representative for passenger-facing and terminal operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines across matters affecting passenger operations, service performance, resilience, customer experience and operational change. \n The successful candidate will work closely with AOC member airlines, Heathrow Airport Limited, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline voice, ensuring that decisions affecting above-wing operations properly consider airline and passenger impacts. \n You will be expected to build strong relationships, influence without direct authority and constructively challenge proposals or performance where necessary. The role is focused on achieving practical solutions through collaboration, while escalating material concerns where appropriate. \n \n Key responsibilities \n \n Above-wing operational leadership \n \n\n • Act as the principal AOC point of contact for member airlines on above-wing operational matters.\n, • Lead AOC engagement across passenger-facing and terminal activities, including check-in, departures, security, immigration, connections, passenger flow, PRM/passenger assistance, disruption handling, automation/IT and common-use systems.\n, • Maintain a strong understanding of operational performance, risks and airline concerns across Heathrow terminals.\n, • Represent airline interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and work with stakeholders to develop practical mitigations.\n\n \n Airline community representation and stakeholder management \n \n\n • Build trusted relationships with airlines, station managers, Heathrow operational teams, ground handlers, UK Border Force, security teams, PRM providers and other key stakeholders.\n, • Represent the AOC at relevant terminal, passenger operations, security, immigration, PRM, resilience, disruption and seasonal readiness forums.\n, • Gather and represent airline views effectively, recognising differences between individual airlines while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Support airlines and ground handlers during incidents and disruption, helping ensure effective communication and a swift return to normal operations.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor above-wing performance using KPIs, SLAs, MTIs, ECAC measures, QSM results and other operational indicators.\n, • Use data, operational observation and airline feedback to identify performance gaps, risks and improvement opportunities.\n, • Challenge performance where reporting does not reflect the operational reality experienced by airlines and passengers.\n, • Work with Heathrow and service providers to develop measurable and deliverable improvement plans.\n, • Hold stakeholders and service providers to account against agreed standards and service obligations.\n, • Ensure lessons from incidents, trials and major operational events are captured and translated into practical improvements.\n\n \n PRM and passenger assistance \n \n\n • Act as the AOC operational lead on PRM and passenger assistance matters.\n, • Represent airline interests with Heathrow, PRM providers, the CAA and other stakeholders.\n, • Monitor service delivery against relevant ECAC, CAA and contractual expectations.\n, • Challenge poor performance, weak root-cause analysis or inadequate improvement plans.\n, • Improve visibility of PRM performance, operational readiness, data and passenger impacts.\n, • Support improvements to the end-to-end passenger assistance journey across arrivals, departures and connections.\n\n \n Security, immigration and passenger flow \n \n\n • Lead AOC engagement on above-wing security and border matters.\n, • Work with Heathrow Security, UK Border Force and airlines to understand and address operational impacts.\n, • Monitor passenger processing performance across security, transfer security, immigration and border control.\n, • Ensure proposed changes properly consider airline impacts, passenger experience, capacity and operational risk.\n, • Support the airline community in responding to changes in government, security and border requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure above-wing impacts are properly considered in weather disruption, IT failures, security incidents, evacuations, Border Force disruption, industrial action, terminal congestion and infrastructure works.\n, • Challenge Heathrow and other stakeholders to provide clear, actionable risk information and contingency arrangements.\n, • Support incident reviews, lessons learned and improvement activity.\n, • Ensure airlines receive timely and practical communications during operational disruption.\n\n \n Operational change and projects \n \n\n • Provide operational input into projects and change programmes affecting above-wing operations.\n, • Assess passenger and airline impacts of proposed capital and transformation programmes.\n, • Ensure airline views are considered in project design, trials, implementation and post-implementation review.\n, • Support operational readiness for security transformation, passenger automation, common-use systems, digital passenger journeys, PRM systems, terminal redevelopment and immigration infrastructure.\n, • Challenge proposals where operational impacts are unclear, benefits are not demonstrated or value for money is questionable.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Ensure communications focus on what airlines need to know, the required action and the expected operational impact.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of passenger-facing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of passenger-facing airport and terminal processes.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in performance management, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience.\n, • Experience representing airline community interests or working across multiple airlines.\n, • Experience in above-wing operations, terminal operations, PRM/passenger assistance, security, immigration or airport IT/automation.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Understanding of CAA expectations, airport regulatory frameworks and passenger service measures.\n, • Experience of operational readiness, system implementation, automation or passenger process transformation.\n, • Familiarity with common-use systems, PRM systems or airport community communication platforms.\n\n \n What success looks like \n \n You will strengthen the airline community’s voice on above-wing matters and improve the quality of engagement between airlines, Heathrow and service providers. \n \n Success will include: \n \n\n • Earlier identification and resolution of operational risks.\n, • Improved above-wing performance, resilience and passenger experience.\n, • Stronger PRM and passenger assistance oversight.\n, • More effective airline representation in operational forums and change programmes.\n, • Better quality performance reporting, escalation and improvement plans.\n, • Stronger communication with airlines during disruption and operational change.\n, • Practical, collaborative solutions to operational challenges.\n, • Trusted relationships across airlines, Heathrow and the wider airport community.\n\n \n Benefits: \n \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n\n Further benefit details to be confirmed. \n \n Application details: \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Chinese Speaking Data Analyst \n \n Responsibilities \n \n The job holder is responsible for collecting and analysing relevant operational data on various business and requirements; monitoring business performance through analysing and providing support for business growth needs. \n \n • Gather the open order, stock data and sale data on a monthly basis and combine them together \n • Responsible for monthly analysis of open order, inventory data and sales data on: \n 1) Hikvision Baseline Products \n 2) Marketing Promotion Materials \n • Create various sales reports in Qlik and maintain the database \n • Analyse the answering rate, the number of answers, and the opening and closing status of the case for call centre for understanding the service efficiency of the corresponding department. \n • Collect customer data of exhibitions, road shows, trainings, etc., summarize and refine valuable data to the CRM system and divert it to the business department \n • Combine and promote HQ product promotion strategies to analyze and manage distributors' purchasing data and inventory data. \n • Manage customers by different levels in POS data (VASP/Sub distributor /unauthorized accounts) and output analysis reports on a monthly basis; \n • Carry out other duties assigned by the line manager \n \n Ideal Candidate \n • Have relevant work experience. \n • Advanced Excel skills \n • VBA and Python Programming ability \n • Power BI \n \n \n Benefits \n • Regular Company Events \n • Company pension \n • Life Insurance \n • Sick pay \n • Referral programme \n -Private health insurance \n • On-site parking \n • 25 days of annual leave plus bank holidays

Clinical Unit Manager- \n Erksine Hall Care Home, Watford Road, Northwood HA6 3PA. \n CQC rating: Good \n Carehome.co.uk rating: 9.8/10 \n Salary: £20.03 - £24.79 per hour depending on experience \n *welcome bonus \n Permanent 36 hours per week , 8am-8pm shifts in the home. \n \n \n We make health happen \n Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. \n \n You’ll help us make health happen by: \n\n • Whether you’re taking charge of a unit or a floor, you’ll promote our resident’s independence, choice and dignity by ensuring that the team provide the highest standards of care at all times\n, • With the help of your team, you’ll assess each resident’s wellbeing – making sure their physical, emotional and social needs are met – always maintaining accurate records\n, • Delivering clinical guidance to your team, you’ll lead by example; motivating and mentoring the team to ensure the safe, smooth and efficient running of the care home\n, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community\n, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond\n\n \n Key Skills / Qualifications needed for this role: \n\n • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development\n, • You’re passionate about caring for the elderly and infirm (change as necessary) and have a flair for helping people maintain their independence, choice and dignity\n, • An effective communicator who’s able to build strong and honest relationships with residents and their families\n, • Someone who’s ready to use their clinical experience to lead, motivate and mentor a team – who’s able to delegate effectively and promote excellent customer service and relationships.\n, • A respectful and compassionate team player with the belief in giving your personal best.\n\n \n Benefits \n Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. \n Joining Bupa in this role you will receive the following benefits and more: \n\n • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support\n, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350\n, • Wagestream - Have early access to up to 40% of your earned wages within minutes\n, • 28 days holiday\n, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.\n, • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!\n, • Free meal on every shift\n, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets\n, • We offer a range of Bupa pension plans – find out more on our career site\n, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site\n, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health\n, • Access to discounts at a wide variety of gyms and fitness facilities across the UK\n\n \n Why Bupa? \n We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. \n \n We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. \n \n Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. \n and NI. \n *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

Overview: \n \n Good Time Golfin opened in 2022, trades 7 days a week and is a fast paced, high-volume, competitive-socialising leisure venue with golf at its heart. The site has a state of the art Driving Range, Adventure Golf, Pitch ‘n Putt course with Food & Beverage. \n The business is part of Maple Leaf Golf, owned and operated by Richard & Sally Haygarth, with sites in Epsom, Worthing & Chichester. Good Time Golfin will be adding VIP Range bays in Autumn 2026 and padel courts in mid 2027 \n We are seeking a hands-on General Manager to take full ownership of this fast-paced, operationally demanding environment & drive sales. This role is about running a tight operation, setting high standards, leading from the front and creating a top notch work culture. \n FISH has recently been introduced to the business which is being used to drive improvement in already high standards of customer service. FUN is at the heart of what we do and the successful candidate will bring tons of energy and a great sense of humour! \n \n Outline responsibilities \n \n Site Leadership & Operations \n \n\n • Consistently deliver truly memorable experiences for our customers\n, • Present the site to the highest standard every day.\n, • Drive 5 star operational standards and customer service\n, • Lead by example with regular customer contact and engagement\n, • Inspire the team to deliver great experiences\n, • Work with group sales and marketing to maximise revenue on site\n, • Review customer feedback & use it to drive continuous improvement \n, • Manage recruitment\n, • Ensure high Health & Safety standards are achieved\n\n \n Food & Beverage Performance \n \n\n • Own the F&B operation end-to-end, including bar and food service\n, • Drive F&B revenue growth through strong execution, upselling and service standards\n, • Manage stock, wastage, and ordering \n, • Deliver agreed gross margin targets balancing quality & profitability\n, • Ensure F&B supports peak trading, events and group bookings\n, • Continuously review the offering to balance quality and profitability\n, • Maintain high standards of food hygiene & compliance\n\n \n People & Rota Management \n \n\n • Create a strong, passionate team using FISH principles with clear communication\n, • Create a positive, fun work environment and develop the team.\n, • Ensure regular one to ones with direct reports together with monthly team meetings.\n, • Set clear expectations around performance and accountability\n, • Recruit, train and retain strong team members\n, • Conduct regular customer service & sales training sessions\n, • Manage key KPI’s:\n, • Site presentation\n, • Customer service\n, • Wage control\n, • F&B gross margins\n, • Commercial performance\n, • Prompt action when targets missed\n\n \n Skills & Experience \n \n\n • High customer service standards\n, • Strong sales skills\n, • Good knowledge of FISH & how to engage people with great customer service.\n, • Experience managing large teams in a high-volume environment\n, • Strong background in Food & Beverage operations\n, • Confident with rotas, wage control and margin management\n, • Comfortable being hands-on and operationally visible\n\n \n Salary £40,000 to £48,000 depending on experience. \n \n e-mail your application to jack@mapleleafgolf.co.uk, with a cover letter describing three key takeaways from reading FISH.

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. \n \n The Senior Solutions Engineering Manager – EMEIA is responsible for leading the engineering and technical solutions function in support of new business development, strategic customer opportunities, and operational excellence across the EMEIA region. \n \n The role is responsible for developing innovative, cost-effective, and scalable warehouse and supply chain solutions that support business growth, improve operational performance, and enhance customer value. Working closely with Commercial, Operations, Business Development, Finance, Procurement, and customers, the Senior Solutions Engineering Manager will lead the design, implementation, and continuous improvement of Contract Logistics solutions across multiple countries. \n \n APPLICANTS MUST HAVE PERMISSION TO RESIDE AND WORK GERMANY \n \n ESSENTIAL JOB FUNCTIONS \n Solutions Design & Business Development \n\n • Lead the engineering design process for strategic Contract Logistics opportunities across EMEIA.\n, • Analyse customer operational data to develop innovative and commercially competitive logistics solutions.\n, • Design warehouse layouts, operational workflows, and material handling solutions.\n, • Produce conceptual layouts, process flow diagrams, warehouse profiles, labour models, and storage strategies.\n, • Develop resource models and operational costing to support pricing submissions.\n, • Prepare technical content for customer proposals, presentations, and solution documentation.\n, • Support commercial teams during customer presentations, workshops, and solution reviews.\n, • Ensure all proposed solutions align with customer requirements and Crane operational standards.\n\n \n Request for Proposal (RFP) Support \n\n • Analyse customer operational data to support solution development.\n, • Deliver engineered labour and resource requirements to support pricing models.\n, • Produce technical solution documentation for inclusion in written client proposals.\n, • Develop conceptual warehouse layouts using AutoCAD.\n, • Create material flow diagrams, inventory profiling, and order analytics.\n, • Prepare budgetary estimates for warehouse equipment and automation solutions.\n, • Support tender responses from initial qualification through contract award.\n\n \n Operational Engineering & Continuous Improvement \n\n • Evaluate operational performance across existing Contract Logistics sites.\n, • Identify opportunities to improve productivity, efficiency, quality, safety, and customer service.\n, • Develop engineered solutions to optimise warehouse layouts, storage capacity, inventory flow, and labour utilisation.\n, • Implement continuous improvement initiatives using Lean methodologies and operational best practice.\n, • Support network optimisation projects across EMEIA.\n, • Develop standard engineering methodologies and best practices.\n\n \n Automation & Technology \n\n • Evaluate automation opportunities within existing and new operations.\n, • Develop business cases, financial analysis, and return on investment (ROI) calculations for automation projects.\n, • Recommend appropriate warehouse technologies including:\n, • Conveyor systems\n, • Sortation systems\n, • Automated Storage & Retrieval Systems (AS/RS)\n, • Automated Guided Vehicles (AGVs)\n, • Autonomous Mobile Robots (AMRs)\n, • Robotic Picking Solutions\n, • Warehouse Management Systems (WMS)\n, • Support procurement and vendor selection processes.\n, • Manage implementation of approved automation projects.\n\n \n Project Management \n\n • Lead engineering workstreams for new customer implementations.\n, • Develop implementation plans, timelines, and project deliverables.\n, • Coordinate cross-functional project teams across multiple countries.\n, • Monitor project progress, risks, budgets, and deliverables.\n, • Ensure engineering projects are delivered on time and within budget.\n\n \n Leadership \n\n • Lead and develop the regional Solutions Engineering team.\n, • Allocate engineering resources across regional projects.\n, • Coach and mentor engineering professionals.\n, • Promote collaboration between Commercial, Operations, Procurement, Finance, and IT.\n, • Drive a culture of innovation, continuous improvement, and customer focus.\n\n \n KEY RESPONSIBILITIES \n\n • Lead engineering support for strategic Contract Logistics opportunities throughout EMEIA.\n, • Develop innovative warehouse and automation solutions.\n, • Support regional business development and customer retention.\n, • Deliver technically robust and commercially competitive engineering solutions.\n, • Improve operational efficiency through engineering excellence.\n, • Lead regional engineering projects and implementations.\n, • Develop engineering standards across the region.\n, • Build strong relationships with customers, suppliers, and internal stakeholders.\n, • Support operational excellence initiatives across Contract Logistics.\n\n \n KNOWLEDGE, SKILLS & EXPERIENCE \n Essential \n\n • Bachelor's Degree in Engineering, Logistics, Supply Chain Management, Business or related discipline.\n, • Master's Degree desirable.\n, • Minimum 15 years' experience in industrial engineering, warehouse design, supply chain management, or Contract Logistics.\n, • Extensive experience within Third-Party Logistics (3PL), retail distribution, manufacturing, e-commerce or consumer goods.\n, • Demonstrated experience designing warehouse layouts and operational workflows.\n, • Strong experience developing engineered labour standards and labour models.\n, • Extensive experience using AutoCAD.\n, • Experience with Warehouse Management Systems (WMS).\n, • Strong understanding of warehouse automation technologies.\n, • Experience developing business cases, Total Cost of Ownership (TCO), and Return on Investment (ROI) analysis.\n, • Strong analytical and problem-solving skills.\n, • Excellent presentation and customer-facing communication skills.\n, • Advanced Microsoft Excel, PowerPoint, Power BI, Visio, SQL, SmartSheet and Access skills.\n, • Proven project management experience across complex regional projects.\n, • Strong commercial awareness and financial acumen.\n, • Ability to work across multiple countries and cultures.\n\n \n Desirable \n\n • Lean Six Sigma Green Belt or Black Belt.\n, • Prince2, PMP or equivalent Project Management qualification.\n, • Experience implementing warehouse automation projects internationally.\n, • Experience with simulation and warehouse modelling software.\n, • Experience supporting multinational logistics operations.\n, • Knowledge of regional logistics regulations and compliance requirements.\n\n \n CORE COMPETENCIES \n\n • Leadership\n, • Customer Focus\n, • Strategic Thinking\n, • Commercial Awareness\n, • Engineering Excellence\n, • Innovation\n, • Analytical Thinking\n, • Project Management\n, • Problem Solving\n, • Collaboration\n, • Communication\n, • Continuous Improvement\n, • Decision Making\n, • Planning & Organisation\n, • Stakeholder Management\n\n \n KEY PERFORMANCE INDICATORS (KPIs) \n\n • Win rate of engineering-supported proposals.\n, • Accuracy of engineering cost models.\n, • Timely delivery of engineering support for customer opportunities.\n, • Project implementation performance (cost, quality, schedule).\n, • Customer satisfaction during solution design and implementation.\n, • Productivity improvements delivered across Contract Logistics operations.\n, • ROI achieved on automation investments.\n, • Continuous improvement initiatives implemented.\n, • Engineering team development and capability growth.\n\n \n DECISION MAKING \n The Senior Solutions Engineering Manager is responsible for making technical and engineering decisions relating to warehouse design, operational efficiency, automation solutions, and customer proposals. The role exercises significant judgement in evaluating commercial opportunities, balancing operational requirements with financial objectives, and recommending engineering solutions that support regional business growth. Strategic decisions with significant financial or operational impact are made in conjunction with senior leadership. \n \n CONFIDENTIALITY \n This role has access to commercially sensitive customer information, pricing models, engineering designs, business development strategies, and operational data. The post holder must maintain the highest levels of confidentiality and comply with all company policies relating to data protection, information security, and confidentiality. \n \n EQUAL OPPORTUNITY EMPLOYER \n Crane Worldwide Logistics is an Equal Opportunity Employer and is committed to creating an inclusive workplace where all employees and applicants are treated with dignity, fairness, and respect. \n \n Employment decisions are made without regard to race, colour, religion, creed, sex, gender, gender identity or expression, sexual orientation, age, national origin, ancestry, disability, marital or civil partnership status, pregnancy or maternity, veteran status, genetic information, or any other characteristic protected by applicable local law. \n \n We are committed to providing equal opportunities in recruitment, training, career development, promotion, compensation, and all other aspects of employment. We value diversity and believe that an inclusive workforce strengthens our organisation, enhances innovation, and better serves our customers across the EMEIA region. \n \n Recruitment Agency Policy \n \n At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. \n \n Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement. \n \n We appreciate your cooperation in respecting this policy.

HR & Office Manager – UK & Ireland \n \n Contract Type: Permanent \n Hours: 20 hours per week \n Location: Brentford / Home Hybrid \n Reporting Line: Country Director UK \n Salary £37,000 (pro rata £19,721 for 20 hours a week) \n \n An exciting opportunity for an experienced CIPD qualified HR & Office Manager to work part time (20 hours a week across 4-5 days) for a well-known global brand. \n \n This is a pivotal role in connecting business objectives with people-focused initiatives across their UK and Ireland offices. \n \n Responsible for driving HR best practices that support employee development, engagement, and performance, enabling our people to thrive and contribute to the successful delivery of the business strategy. \n \n As the primary point of contact for leaders, managers, and employees, you will provide guidance and support across the full employee lifecycle, including people management, career development, employee relations, and HR processes with the support of Global HR stakeholders. \n \n The Office management aspect of the role is integral to ensuring the efficient day-to-day operation of the UK office, supporting broader administrative functions including office and facilities management, landlord liaison, and ensuring Health and Safety and insurance compliance. \n \n This is a hands-on position suited to a proactive and highly organised individual with excellent communication skills, the ability to work independently and as part of a team, with strong attention to detail. \n \n \n \n HR Responsibilities: \n • Providing full generalist HR support across the UK and Ireland offices \n • Supporting recruitment activity, from sourcing through to onboarding \n • Conduct office inductions for new UK employees, including health & safety and fire procedure briefings \n • Manage HR processes, including payroll, holiday tracking, pensions in partnership with partners such as Moorepay \n • Keeping up-to-date in changes in UK employment law and best practices \n • Support our people competence development needs \n • Support and coach managers on people-related matters \n • Work closely with teams across the business to drive a positive culture \n • Develop employee wellbeing, healthcare and safety practices, as well as the wellness program \n • Lead our local compensation and benefits benchmarking and development \n • Handle and develop people reporting as agreed within responsibility area \n • Monitor and coordinate long service awards and milestone birthdays in line with company standards \n • Maintain and update HR systems with salary adjustments, bonuses, training records, and employee detail changes \n • Manage the leaver process, including removal from policies (pension, death in service, health insurance, payroll) and system access \n • Support the coordination and administration of team training activities \n • Organise team social events and employee engagement activities \n \n Office Administration – UK Office: \n • Manage office supplies, stationery, first aid stock, office consumables, and staff samples \n • Coordinate IT services, company insurance policies acting as the main point of contact for brokers and renewal discussions \n • Arrange office maintenance, compliance reviews, and health & safety checks \n • Liaise with the building management team, oversee cleaning contractor arrangements \n • Support the maintenance and administration of travel company agreements \n • Processing all office post, parcels and deliveries \n \n Key Competencies & Skills: \n • Experience - at least 5 years' experience in a similar HR generalist role in an international and multicultural environment, with in-depth knowledge of employee relations, end-to-end HR processes and best practices \n • CIPD qualified \n • Confident communicator, able to build strong relationships across all levels \n • Proactive, organised and able to manage a varied workload \n • A team player who enjoys being visible and hands-on within the business \n • Understanding of how HR laws and regulations guide us, and ability to ensure that we remain up-to-date and compliant in such matters together with our internal and external stakeholders \n • Strong problem solving skills and ability to address HR challenges with practical solutions \n • Ability to work independently with a pragmatic and people-centered approach \n \n Please apply, get in touch to hear more!

Our client is an established mid-market to large FM Service Provider within the hard FM sector. It has a strong regional presence around the UK and is now looking to grow the London market. It is looking to hire a proven Operations Manager to lead this. As the Operations Manager, you will be tasked with identifying areas of opportunity and growth in London and the surrounding area. You must have a track record of running and growing business units, you must have strong operational and people management skills and have excellent client relationship building skills. The successful Operations Manager must have an excellent understanding of the hard services sector, be commercially astute and have an entrepreneurial flare. You will be growing this business unit from zero and have the relevant back-office support. In addition, you will report into the company CEO. As your business unit grows, then so will your team and the aim be for you to become Operations Director. Our client is offering: Circa £90,000 basic salary Car Allowance 25 days holiday plus BH Company Pension Healthcare Excellent long-term career. This is a unique opportunity to grow your own business unit within an established company

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER JUNIOR:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF CHANNEL MANAGER JUNIOR:The Channel Manager will report to the Channel Lead (Controller or Senior)Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER JUNIOR:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities areWork collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & MarginEBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specificAccountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBITbeing achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DESCISION MAKING LEVEL/ COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSIBILITYNot Applicable as part of this role.BENEFITS OF A CHANNEL MANAGER JUNIOR:Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCE OF A CHANNEL MANAGER JUNIOR:Ideally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURES OF A CHANNEL MANAGER JUNIOR:Business Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.TPBN1_UKTJ

Sales Officer Salary: £30,700 annually, plus Veolia benefits Hours: 40 hours weekly Location: Brent- Wembley HA9 7RX What we can offer you; 25 days of annual leave Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Company Car or Car Allowance. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What you'll be doing; Support Sales Manager with commercial business development and ensure revenue/income growth per contract specifications. Identify and implement new opportunities to maximise income through innovative sales techniques and market expansion. Deliver sales and marketing initiatives across designated borough areas. Prepare monthly performance reports, conduct competitor analysis, and implement change initiatives. Develop customer consultation programmes to assess satisfaction and review needs. Provide sales and technical advice on waste management solutions to customers. Manage customer accounts ensuring compliance with waste, environmental, and licensing regulations. Build and maintain strong customer relationships through regular sales and operational meetings. Manage sales targets and establish performance measures with the Sales Manager. Report on new/lost business, upgrades/downgrades, and support operational reviews. Collaborate with Sales Manager, Commercial Portfolio Manager, and client officers on marketing plans and strategic analysis. What we're looking for; Essential; Sales and Customer service experience. highly developed finance and numeracy skills. Experience of developing new business and retaining existing business. excellent planning and organisation skills. strong verbal and written communication skills. Strong IT skills, particularly with Microsoft, Google suites and CRM software Desirable; previous B2B sales experience within waste or environmental management or another service industry * Knowledge of waste and environmental legislation and the operations of commercial and public sector organisations What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Salary: CompetitiveHours: Monday-Friday, 08.30-17.00Are you looking for an exciting opportunity where your skills will shine and your ideas will shape the future?At Grundon, we are on the lookout for a dynamic, passionate, and driven individual Resource & Recycling Officer to join our Contract Management team based at Heathrow Airport.This is more than just a job, it's an opportunity to join a company that is here to show the world that there is more to waste than it seems. Here your contributions will make a real difference as we work towards our shared vision to unlock the potential of waste whilst we are dedicated to leaving a better planet for future generations.Reporting into the Commercial Manager you will play a key role in driving our mission forward by delivering a Total Waste Management solution across Heathrow Airport by promoting effective waste segregation, providing training and engagement to on-site staff, and driving improvements in recycling performance.The role supports Heathrow's sustainability objectives by encouraging waste reduction, increasing recycling, and ensuring waste is managed in line with the waste hierarchy.What will you doSupport the Commercial Manager in delivering the Heathrow Airport contract, ensuring service performance meets agreed KPIs, SLAs, and customer expectations.Build and maintain strong working relationships with Heathrow Airport stakeholders, including facilities management teams, cleaning contractors, retailers, and operational teams.Promote best practice in waste management by delivering training, presentations, waste awareness sessions, facility tours, and waste audits.Encourage correct waste segregation and recycling practices through regular engagement with site users, providing guidance and addressing non-compliance where required.Monitor waste and recycling operations across the site, identifying opportunities to improve efficiency, increase recycling performance, and enhance service delivery.Carry out inspections of waste storage areas, compactors, and internal and external waste containers, ensuring services comply with legislation, contractual requirements, and operational standards.Produce accurate reports, performance data, and audit findings, highlighting trends, non-conformances, and recommendations for continuous improvement.Work closely with the Transport Manager, Contract Supervisors, and operational teams to maintain service standards, resolve day-to-day issues, and identify opportunities for service development.Respond promptly to customer enquiries and operational issues, ensuring they are managed professionally and effectively.Assist with waste composition analysis and other hands-on operational activities to support service improvements.Maintain a good understanding of waste legislation, industry best practice, and Grundon's services toDrive airside vehicles when required (full training provided).Support operational requirements by moving waste and recycling materials and carrying out minor repairs to waste containers, including replacing wheels, lids, and signage where necessary.Why you will like working here:A supportive, inclusive, and fun team culture.Designed to empower you to work where and how you thrive, balancing productivity with lifestyle.Opportunities for career growth and development.Competitive salary and great benefits.A company that values your voice and ideas.About YouAt least 2 years' experience in the waste, recycling, sustainability, or a related sector is desirable.Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, with experience using databases and business systems.Strong analytical, problem-solving, and report-writing skills, with excellent attention to detail.Confident communicator and presenter with excellent written and verbal communication skills.Customer-focused, approachable, and adaptable, with the ability to manage competing priorities effectively.Able to work effectively both as part of a collaborative team and independently, using initiative to achieve objectives.Ability to obtain and maintain an airside security pass to work at Heathrow Airport (subject to successful security clearance).Full UK driving licenseAbout Grundon?Grundon is the UK's largest family-owned supplier of integrated waste management and environmental services. Founded in 1929, we have developed a distinctive approach that has helped us to maintain a leading position within the waste industry. This approach is underpinned by our commitment to quality of service, innovation and technical progress, together with a genuine and demonstrable concern for the environment.Why Grundon?At Grundon, we are dedicated to providing diversity, equality, and inclusion. We believe great ideas come from everywhere, and we're committed to creating a workplace where everyone feels valued, heard, and empowered to thrive.If you're ready to take the next step in your career within the dynamic world of waste management and environmental services, this is your opportunity to join one of the industry's most respected names.TPBN1_UKTJ

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?Want to come and be a part of it?What will you be doing?Key Responsibilities Lead and manage the safe delivery of construction and infrastructure projects from planning through to completion.Oversee site teams, subcontractors and suppliers to ensure works are delivered on time, within budget and to the required quality standards.Champion health, safety, environmental and compliance standards across all work activities.Coordinate labour, plant, materials and resources to maximise efficiency and productivity.Monitor project progress, identify risks and implement solutions to maintain programme performance.Build and maintain strong relationships with clients, stakeholders and operational teams.What youll bring Proven experience as a Works Manager or senior site management professional within construction, civil engineering or infrastructure projects.Strong leadership, organisational and communication skills.Sound knowledge of health, safety and environmental legislation.Ability to manage multiple workstreams and operational teams effectively.SMSTS, CSCS and First Aid qualifications.Experience working under NEC contracts and in client-facing environments is desirable.Whats in it for you?We offer a range of benefits designed to support your life in and outside of work, some of which include; Matched or contributorypension schemeEmployee Assistance ProgrammeAccess to Mental Health First AidersMy Rewards portal, access to 1000s retail discountsLife AssuranceCycle to work schemeEnhanced maternity or paternity leaveReward and recognition schemeOnline GP Service, 24 hours a day, 365 days a yearIn addition, this role offers; Discretionary bonus schemeRecommend a friend get rewarded for introducing people to us!Please note: Occasionally, we may close job adverts before the stated closing date. Wedencourage you to apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3 rd party background checks as part of our hiring process.Some of our roles require drug and alcohol testing as part of our induction.#MGroupR&A IND1TPBN1_UKTJ

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? LLW Employer - Annual pay reviews and increases 22 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As Aquatics Manager, you will be responsible for proactively managing the Lifeguarding teams’ performance, health and safety on poolside, coordinating wet side timetables, events and rotas and setting team targets. As a Duty Manager you will also be responsible for the day-to-day running of our Leisure Centre, ensuring a safe, enjoyable and quality customer experience. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals. You will also be a key holder for the building and therefore, will be responsible for opening and closing the site whilst on shift. Our sites are open from 6am - 10pm so flexibility with working hours is required. Key Responsibilities Line management responsibilities for Lifeguards Ensuring staff attend NPLQ CPD’s, whilst ensuring record-keeping, and verification requirements are complied with at the Centre Deliver a comprehensive aquatics programme, inclusive of; swimming timetables and school holiday activities designed to meet the needs of the local communities. Coordination of events and activities like gala’s and holiday camps. Oversee the organisation of the pool timetable. Responsible for the daily, weekly and monthly pool plant operations, tasks and checks. Deal with any H&S incidents, accidents, safeguarding concerns & report on the management system. Provide first class customer service to all users of the facility. Supervise and coordinate regular maintenance and cleaning of the facility. Drive and achieve centre financial targets and KPIs, including customer service targets, occupancy targets, revenue targets, payroll costs and participation levels. Track, measure and report on the effectiveness of aquatic programmes, including membership indicators and business plan objectives, in line with Lampton's reporting procedures. Whilst on Duty Managers shifts, responsible for opening and closing of site, overseeing the daily operation and being first point of contact for any queries, H&S incidents or accidents and safeguarding concerns. Experience and Qualifications Required First Aid at Work Qualification National Pool Lifeguard Qualification (NPLQ) Ideally hold or be able to work towards a Pool Plant Operator Qualification RLSS Trainer Assessor required, but full training can be provided Previous experience of managing operations within the leisure sector, with experience of wet side operations Previous supervisory experience The ability to communicate clearly, influence and motivate staff. Experience of working within a Health & Safety critical environment with the ability to understand and implement legislation in the operational environment is essential. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. Important information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA)

We are seeking an Accounts & Tax Manager on behalf of an independent firm of accountants at its office in Ruislip. The ideal candidate will be qualified ACCA/ ACA or equivalent with extensive accounts and tax experience gained within a UK accountancy firm environment.This firm will offer a competitive salary, depending upon experience easy access to the office with excellent public transport links and parking is available. This is predominantly an office-based role, however, flexibility with occasional hybrid working could be available.The Accounts & Tax Manager will report directly to directors and manage a portfolio of tax and accounts clients across a range of industries, from sole traders through to groups of medium sized companies requiring statutory audit.As Accounts & Tax Manager your responsibilities will include:Preparing accounts, corporation tax and personal tax returns for clientsReporting directly to the directors, managing a portfolio of clientsDealing with clients and being a first point of contactWorking alongside the directors to manage the workflow of staffReviewing accounts and tax work performed by more junior members of staff and provision of training as necessaryThis role would equally suit an Accounts and Tax Senior looking for the first step into a management role, or someone currently at Manager level looking for a new challenge. The role offers career progression potential for a motivated individual.Please do apply for this role if the following matches your professional profile:Qualified ACCA/ACA or equivalentExtensive tax and accounts experience gained within a UK accountancy firmExperience of supervising more junior members of staffExcellent attention to detailStrong communication skillsGood technical knowledge of accounting standards (in particular FRS 102 and FRS 102 1a), corporation tax, VAT and personal taxesWorking knowledge of Iris suite of accountancy software and CCH personal tax would be a strong advantage, though not essentialPrior experience of service charge accounting would be beneficial, but not essentialSubmit your CV for this Accounts & Tax Manager roleUnfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship , either currently or in the future. This includes those currently on a student or graduate visa.Additionally, candidates must have experience gained within UK accountancy practice. We stipulate these criteria due to the high volume of applications from outside of the UK.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.TPBN1_UKTJ

Area Concession Manager | London | Fashion | Salary up to £35,000 + BonusLocation: West LondonSalary: Competitive, dependent on experienceHours: 40 hours per week, 5 days over 7Monday to Friday role (Support weekend trading during key seasonal and peak trading periods.)About the RoleWe are looking for an ambitious and commercially driven Area Concession Manager to join a popular and fast-growing fashion retailer as we continue to expand our store and concession network.This is an exciting opportunity for an experienced fashion manager who enjoys working across multiple locations, developing teams and driving sales performance. You will take ownership of a portfolio of concessions across West London, ensuring consistently high standards of customer service, visual merchandising, stock management and commercial performance.What Are The Benefits?Company car or mileage paid for use of your own vehicle. You must be able to drive for this role.40 hours per week across 5 days, predominantly Monday to Friday, with weekend support required during peak trading periods.28 days' holiday, including bank holidays, rising after 3 years of service.Workplace Pension Scheme with NEST.Generous staff discount.A varied, autonomous role where you can make a genuine commercial impact.Area Concession Manager Key Responsibilities;Manage and support a portfolio of fashion concessions across West London, you must be able to drive.Drive sales, profit and commercial performance across your area.Ensure excellent customer service and consistently high retail standards.Monitor KPIs, sales performance and operational results, taking action where necessary.Ensure concessions are commercially presented and consistently meet brand and visual merchandising standards.Manage stock levels, replenishment and stock accuracy.Work closely with store and concession partners to maximise trading opportunities.Identify underperforming areas and implement effective action plans.Analyse local trading performance and identify opportunities for growth.Support weekend trading during key seasonal and peak trading periods.About YouWe are looking for someone who is energetic, commercially focused and passionate about fashion and retail.You will ideally have:Previous experience in a Store Manager, Concession Manager, Assistant Manager or multi-site retail management role.A proven track record of achieving sales and commercial targets.Excellent communication and relationship-building skills.A customer-first approach with high standards.The ability to analyse sales and KPI information and turn it into action.A full UK driving licence and the ability to travel between concessions across West London and surrounding areas.Experience within fashion, clothing, accessories, footwear or another fast-paced retail environment would be highly advantageous.Please note: This is a field-based role, and regular travel between concessions is an essential part of the position, this is why you must be able to drive.Area Concession Manager | London | Fashion | Salary up to £35,000 + BonusBH37171TPBN1_UKTJ

Location: Hybrid / Ealing (113 Uxbridge Road, Ealing, W5 5TL) DBS Level: Basic DBS About A2Dominion We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership. Role Overview Strengthen the People Support team's capability to deliver consistent, high-quality advice to managers, bridging the gap between transactional support and People Adviser services. Design and implement scalable guidance, knowledge frameworks and self-service tools to enable the team to confidently handle more complex (non-ER) queries and support informed manager decision-making. Drawing on significant experience providing Tier 1 and Tier 2 HR advice, the postholder will translate policies, procedures and employment legislation into practical guidance, knowledge resources and self-service solutions that improve manager capability and support consistent advice delivery. This role is critical in evolving the People Support function into a more advisory, insight-led service, improving the manager experience while reducing unnecessary escalation to the Business Partnering team through increased first and second-line resolution capability. Key responsibilities Strengthen the People Support team’s capability to deliver consistent, high-quality advice, acting as an escalation point for complex queries and supporting a clear advice model with defined service boundaries and escalation pathways. Develop and maintain accessible guidance and tools (e.g. SOPs, templates, decision trees, manager toolkits, knowledge articles and workflow guidance), translating policies into practical, up-to-date resources aligned with legislation and organisational practice, while creating digital knowledge content and AI-ready resources to support self-service channels and improve access to HR guidance in conjunction with IT team. Ensure consistent, high-quality advice delivery through quality standards, QA activity and use of data insights to identify risks, capability gaps and opportunities for improvement. Build team capability through training, coaching and targeted development to enhance confidence and expertise. Enable manager self-service by developing effective tools and guidance, promoting digital solutions (e.g. Copilot, ServiceNow) and reducing reliance on manual support. Continuously improve self-service resources to ensure managers can easily access accurate HR guidance, processes and documentation. Collaborate with Business Partners and People Services to align on policy interpretation and provide feedback to drive continuous improvement. Ensure governance, risk and compliance by aligning advice with policy and legislation, supporting early escalation of risks, and maintaining robust documentation and audit readiness. Partner with Digital, Internal Communications and People teams to improve how HR information is structured, accessed and consumed through self-service and AI-enabled solutions, supporting the implementation and continuous improvement of digital HR tools, including Copilot-enabled and AI-driven resources. About you CIPD Level 5 (or equivalent experience) Significant experience providing Tier 1 and Tier 2 HR advice to managers and employees within a shared services, advisory, operations or business partnering environment. Experience supporting digital transformation, service improvement or process redesign initiatives within an HR or People function. Strong working knowledge of People policies, procedures and UK employment legislation, with demonstrable experience applying these in a Tier 1 and Tier 2 HR advisory environment. Experience of coaching, training or upskilling colleagues to build capability Strong communication skills, with the ability to simplify complex information for different audiences Ability to review query trends or data to identify risks and improvement opportunities Experience designing, developing and maintaining HR knowledge content and guidance frameworks, including SOPs, knowledge articles, decision trees, manager guidance and self-service resources. Strong understanding of employment legislation, policy application and risk management within a non-complex employee relations and advisory environment. Experience implementing, enhancing or administering digital HR solutions, knowledge management systems or self-service tools (e.g. ServiceNow, SAP SuccessFactors, Microsoft Copilot or equivalent technologies). Desirable CIPD Level 7 (or working towards) Experience of working in a high-volume, service-led People/HR environment Experience of quality assurance, audit, or service improvement within a People/HR function Experience developing AI-enabled knowledge content, chatbot solutions or Copilot-based self-service resources. Experience working closely with HR Business Partners to develop manager capability and reduce escalation of routine advisory queries. Experience of developing or managing HR knowledge bases, intranet content, service portals or manager self-service platforms. Why A2Dominion? As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: 25 days’ holiday (Plus Bank Holidays) Up to 8% contributory pension * In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. Diversity & Inclusion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team. We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers

Care Manager (Progressing Towards CQC Registered Manager) Company: Tezlom Healthcare Location: Hayes, UB3 Job Type: Part-Time, Permanent (with the potential to become a full-time role) Salary: Negotiable About Tezlom Tezlom Healthcare is a trusted provider of high-quality domiciliary care services, supporting people to live independently in the comfort of their own homes We are committed to delivering safe, compassionate and person-centred care and are seeking an experienced Care Manager to support and lead our growing domiciliary care service The Role We are looking for an organised, motivated and experienced Care Manager to oversee the day-to-day management of our domiciliary care service This is an excellent opportunity for a dedicated leader who is passionate about delivering outstanding care, supporting staff and maintaining high standards of quality and compliance The successful candidate will be supported to progress towards becoming the CQC Registered Manager for the service As the service continues to grow, you will develop the knowledge, experience and leadership skills required to take on the Registered Manager role, with ongoing support from Tezlom Healthcare throughout your journey Key Responsibilities Manage the day-to-day operations of the domiciliary care service Promote compliance with CQC regulations and all relevant legislation Work towards becoming the CQC Registered Manager, with support from Tezlom Healthcare, while helping to ensure the service continues to meet all regulatory requirements Lead, support and develop the care team to deliver exceptional person-centred care Ensure care plans and risk assessments are accurate, regularly reviewed and tailored to individual needs Recruit, supervise, mentor and support care staff Monitor service quality through audits, spot checks and client feedback Build and maintain strong relationships with clients, families, local authorities and healthcare professionals Support the growth of the service while maintaining high standards of care Participate in the on-call rota where required Essential Requirements Previous experience as a Care Manager, Registered Care Manager, Deputy Care Manager, or in a similar leadership role within domiciliary care Good knowledge of CQC regulations and quality standards Level 5 Diploma in Leadership for Health and Social Care (or working towards it) Excellent leadership, organisational and communication skills Full UK driving licence and access to a vehicle Right to work in the UK A genuine ambition and commitment to progress into the CQC Registered Manager role What We Offer Competitive salary (negotiable depending on experience) Part-time permanent role with the potential to become full-time Full support and guidance to achieve CQC Registered Manager status Excellent opportunities for career progression within Tezlom Healthcare Supportive and friendly working environment Company pension scheme Annual leave entitlement Apply Now If you are an experienced Care Manager with a passion for delivering outstanding domiciliary care and are looking to take the next step in your career towards becoming a CQC Registered Manager, we would love to hear from you

Our client is a well-established property management firm boasting a decades-long history with its Headquarters based in North London and they provide property management services to a large portfolio of properties across the capital and spanning down to the South Coast. The organization is steadily expanding its asset base through a mix of acquiring new properties, building developments and repurposing existing sites. Key Responsibilities: As the internal HMO Licensing Manager, you will be instrumental in making sure all residential properties in our client’s portfolio fully comply with licensing standards. Your daily responsibilities will include conducting property audits, communicating with tenants and staff, and tracking safety inspections and maintenance repairs to guarantee regulatory adherence. Additionally, you will lead a dedicated team of Property Managers and collaborate closely with the broader residential division to provide top-tier service and keep our management systems accurately updated. Reviewing housing portfolios to determine mandatory permitting requirements and ensure total adherence to regulatory standards. Organizing compliance inspections and securing necessary safety documentation. Directing and mentoring a group of property professionals, conducting routine performance reviews, and driving team success. Acting as the primary point of contact for renters, external vendors, and maintenance specialists. Managing repair operations, scheduling contractors, and supervising post-repair quality checks. Processing security deposit refunds according to legal guidelines, tracking overdue rent, and mediating conflicts. Initiating eviction procedures when all other resolutions have failed, while safeguarding the company against regulatory risks. Essential Experience / Qualifications and Attributes Required: Deep familiarity with Houses in Multiple Occupation (HMO) licensing protocols to maintain flawless legal compliance. A strong dedication to providing top-tier customer support. Exceptional organizational abilities and clear communication skills to effectively balance competing priorities. Familiarity with property management software is advantageous, though comprehensive training will be provided. What’s in it for you? Free on-site parking Chance to join a growing company Back office support from a dedicated team Please note candidates will only be considered with a Full UK Driving License and their own transport. If you have the relevant experience as detailed, please submit an up-to-date CV by using the ‘apply’ button. By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?Aviation - Our Aviation team works across a wide range of specialist civil, mechanical and electrical engineering works including major international airports, regional airports and RAF airfields.MGroup Transport (Aviation)are seeking a Lead Land & Utilities Surveyorto join our Survey team. Primarily supporting our Aviation, Defence and Adjacent Markets sectors covering projects around the Southeast and Midlands.The Survey team provides technical services to a range of construction related disciplines, including invaluable support to our divisional teams and departments within design and construction phases of projects.This role would be based around the Southern half of the country - suitable for existing Senior Surveyors, or highly motivated Surveyors looking to progress their career to the next level.Want to come and be a part of it?What will you be doing?This role is based around the Southern half of the country - suitable for existing Senior Surveyors, or highly motivated Surveyors looking to progress their career to the next level.Youll lead multiple survey teams undertaking various survey disciplines, manage your own and assisting other team members workload effectively. You will be responsible for excellent safety, standards and quality being maintained throughout the project.You should also have excellent ability to communicate with all departments of the internal survey and other project teams and share knowledge and coach other team members to support improvements in teams performance.What youll bring Expert knowledge of Survey Disciplines, including PAS128 (Utility Detection)Ability and willingness to work flexibly (shift / away from base location)Understanding of commercial responsibilities.Good knowledge and understanding of CAD practices.Good Site setting out skills.Excellent attention to detail.Ability to interpret scopes, technical information and drawings.Good understanding of data management and Quality Control.Assist the Site Manager with survey reports compilation.Train, support, mentor and guide survey teams.Keep up to date with legislations and current industry standards.Desire for self-development and continuous self-improvement.Full UK driving license.5yr Traceable employment.Desirable: GPR utility detection for onsite analysis.Laser scanning.Working on Railway projects.PTS accreditation.Basic knowledge of N4CE.Level 3/4/5 QCF Certificate in Utility Mapping and Surveying.SSSTS accreditation.Holder of CSCS accreditation.NRSWA accreditation.Permit To Dig experience.Whats in it for you?We offer a range of benefits designed to support your life in and outside of work, some of which include;As part of our excellent benefits package, we offer: Matched or contributory pension schemeEmployee Assistance ProgrammeAccess to Mental Health First AidersMy Rewards portal, access to 1000s retail discountsLife AssuranceCycle to work schemeEnhanced maternity or paternity leaveReward and recognition schemeOnline GP Service, 24 hours a day, 365 days a yearIn addition, this role offers; Competitive basic salaryHealthcare cash planVehicle (Site van plus Fuel)Pension SchemeBonusPayment upliftsPaid holidaysPersonal development training leading to Professional QualificationsAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planetWere open and seek new and better ways of exceeding expectationsWere together and as one team; the whole is greater than the sum of the partsWere ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3 rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGroupR&A INDSTATPBN1_UKTJ

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF A CHANNEL MANAGER:The Channel Manager will report to the Channel Lead (Controller or Senior).Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities are maximised.Work collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & Margin EBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specific range creation.Accountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBIT being achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DECISION MAKING LEVEL/COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSBIBILITYYesBENEFITS OF A CHANNEL MANAGER:Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCEIdeally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURESBusiness Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.TPBN1_UKTJ

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?Aviation Heathrow - We manage reactive and planned maintenance and upgrade the existing infrastructure in and around Heathrow Airport. We deliver a mix of civil engineering and building schemes through our existing suite of contracts with clients operating across a diverse group of sectors.Want to come and be a part of it?What will you be doing?Youll support the Commercial Manager in delivering services effectively and consistently.Youll manage the commercial and financial aspects of the projects, ensuring they are completed within budget and to the required standards.Overseeing cost management, contract administration, and procurement, while also providing guidance to junior surveyors.This role involves significant interaction with clients, contractors, and other stakeholders throughout the project lifecycle.Well ask you to prepare financial reports, including cost reconciliations and progress reports, to keep stakeholders informed of project performance.Identifying and mitigating commercial risks associated with the project, such as cost overruns or delays.Youll participate and deliver structured training and mentoring, especially for those pursuing professional qualifications like the APC.Youll promote a strong culture of contractual and commercial awareness, ensuring compliance with group procedures and governance. This includes active involvement in the work-winning process, resource planning, and collaboration with pre-contract teams.The role will involve engagement with the Contract Services team to resolve disputes, and coordination with the Insurance department to pursue recoveries, are also vital. Well ask you to partake in project reviews and executive meetings ensures transparency and accountability.Finally, youll contribute to group-wide initiatives, promoting behavioural programmes, and ensuring compliance with legal and audit requirements are part of a well-rounded team.What youll bring A degree in Quantity Surveying, Civil Engineering, or a related field. MRICS or CICES accreditation is preferredExperience working on civil engineering schemes, or other safety-critical sectors such as aviation, rail or highwaysThe ability to resolve commercial disputes and negotiate favourable outcomesProficient with cost estimation techniques and in the use of the Microsoft Office suite of softwareStrong analytical, communication, and negotiation skills.Evidence of providing specialist Quantity Surveying technical advice and support to stakeholders, team members and across other disciplines including large and complex projects at a senior levelA proven track record with managing a team to achieve commercial objectives in a timely mannerIf you want to make a real impact on vital infrastructure projects, wed be excited to have you on our team.Whats in it for you?We offer a range of benefits designed to support your life in and outside of work, some of which include; Competitive salary packagesPrivate healthcare, including online GP Service, 24 hours a day, 365 days a yearMatched or contributorypension schemeLife insuranceMy Rewards portal, access to 1000s retail discountsCycle to work schemeEmployee Assistance ProgrammeAccess to Mental Health First AidersEnhanced maternity or paternity leaveReward and recognition schemeIn addition, this role offers Company car and fuel card with a range of electric and hybrid vehicles to choose fromSalary sacrifice car schemeHealth Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!Discretionary bonus scheme25 days annual leave plus bank holidaysRecommend a friend get rewarded for introducing people to us!Holiday purchase schemePlease note: Occasionally, we may close job adverts before the stated closing date. Wedencourage you to apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rdparty background checks as part of our hiring process.Some of our roles require drug and alcohol testing as part of our induction.#MGroupR&A INDREGTPBN1_UKTJ

Are you a Block manager with approx. 3-5 years of block management experience If so, this role is for you. An opportunity has arisen for a Senior Block Manager / Property Manager to join a well-established property management organisation specialising in delivering professional block management services for residential developments. As a Senior Block Manager / Property Manager, you will manage a portfolio of residential blocks, maintain strong client relationships while overseeing property compliance, maintenance, and service charge responsibilities. This full-time role offers salary range of £45,000 - £55,000 and benefits. You will be responsible for: Acting as the main point of contact for freeholders, Resident Management Company (RMC) directors, and leaseholders, ensuring professional and proactive communication. Carrying out regular site inspections and identifying maintenance requirements or areas for improvement. Preparing service charge budgets and monitoring financial performance alongside internal teams. Managing reactive maintenance requests, contractor performance, and ensuring value for money. Coordinating Section 20 consultation processes for major works projects. Working with contractors, surveyors, and internal teams to ensure projects are delivered effectively. Maintaining accurate records of maintenance activities, compliance documentation, and client communications. Supporting junior team members and assisting senior management when required. What we are looking for: Essential: Previously worked as a Residential Block Manager, Property Manager, Block Manager, Portfolio Manager, Estate Manager, Leasehold Manager or in a similar role. Approx 3-5 years of residential block management experience. Confident chairing AGM meetings and communicating with directors, freeholders, and leaseholders. Valid UK driving licence and access to your own vehicle. Desirable: Experience in handling building insurance claims, planned maintenance programmes, and health and safety compliance. A strong understanding of leasehold legislation, including the Landlord and Tenant Act, Commonhold and Leasehold Reform Act, and Section 20 procedures. Comfortable using property management software, CRM systems, and digital tools. Membership of The Property Institute (TPI) or actively working towards it. What's on offer: Competitive Salary Company pension scheme Casual dress code Convenient transport links Performance-related bonus opportunities Support towards professional development and relevant qualifications * Career progression opportunities within property management This is an excellent opportunity for a Block Manager to make a real impact, manage a diverse portfolio, and progress within a supportive property management environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

TPS Centre ManagerWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.About the Role What will you be doing?As Centre Manager you will be responsible for leading, managing and motivating your TPS team to deliver and achieve the business plans and objectives of the Centre, to ensure excellence in customer service, to develop strategic plans and ensure all processes are in place to run a successful TPS Centre.Ensure that the Centre targets and business objectives are achievedTranslate overall sales targets into departmental targets and, with first line management, set challenging but achievable goalsEnsure the team is motivated, recognised and incentivisedCreate Personal Development Plans, monitor progress and provide developmental or corrective support where requiredCreate a Manpower Plan for your centre and put a succession plan in placeCreate and maintain a customer centric culture in the businessMaintain a high level of customer satisfaction via the teamWork within the identified sales strategy to increase sales revenues within the team to devise and implement sales plansRegularly monitor business performance. Identify opportunities for improvement and take action for any deviationsAnalyse internal and external market data to develop an understanding of the potential sales opportunitiesWork to achieve agreed business plan and budget controlling costs within agreed parameters including Gross Margin levelsEnsure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty)Maintain an effective relationship with all stakeholders Ensure the overall security of the stock and premisesRequirements What are we looking for?Proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environmentA passion for providing a great customer service experience and the automotive industryPossess the ability to communicate effectively and build strong relationships with key stakeholdersBe experienced at devising strategies and implementing plansThe ability to provide an exceptional customer service experienceAbility to plan strategies and activities to grow and develop a businessBe sales focussed and results orientatedHave a high degree of IT literacy and a proficient user of MS OfficeManagement experienceTPBN1_UKTJ

Marks Consulting Partners are currently looking for a Scheme Manager to work with one of our Housing Association clients. What the Job Will be doing Delivering an effective housing and tenancy management service across supported, sheltered and general needs schemes. Carrying out regular estate, building and health & safety inspections, ensuring schemes remain safe, compliant and well maintained. Monitoring fire safety systems, alarm testing, PEEPs and statutory compliance checks. Managing the cleanliness, security and presentation of communal areas, working closely with contractors to resolve issues. Supporting the letting of vacant properties and assisting with the voids process alongside Repairs and Asset teams. Managing tenancy sign-ups and supporting new residents to successfully settle into their homes. Monitoring rent accounts, promoting income collection and escalating arrears where appropriate. Managing low-level anti-social behaviour cases, completing risk assessments and implementing action plans. Supporting vulnerable residents by identifying safeguarding concerns and making referrals to relevant agencies. Working with residents to sustain tenancies and providing advice on local services and support available. Responding to resident enquiries and complaints, ensuring excellent customer service is delivered. Promoting resident engagement by supporting community activities, meetings and consultation events. Monitoring contractor performance and ensuring maintenance works are completed to the required standard. Maintaining accurate tenancy, compliance and health & safety records using housing management systems. What You Will Need Previous experience within Housing Management, Independent Living, Sheltered Housing or Supported Housing. Good understanding of tenancy management and landlord responsibilities. Experience working with older or vulnerable residents. Knowledge of health & safety, fire safety and safeguarding within a housing environment. Experience managing voids, tenancy sign-ups and resident enquiries. Good understanding of rent collection and tenancy sustainment. Excellent customer service and communication skills. Ability to build positive relationships with residents, colleagues and external partners. Strong organisational skills with the ability to manage a varied workload. Good IT skills and experience using housing management systems and Microsoft Office

Senior Administrator – Team Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Senior Administrator – Team Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Retail Media Operations Manager - North West London £40,000-£45,000 salary | Private Medical | Pension | Life Assurance | 30 days' total holiday including bank holidays | Onsite parking Are you an experienced Retail Media, Campaign Operations or FMCG professional looking for an opportunity to help build and operate a new Retail Media capability? This is an exciting opportunity to join a large, successful, family-owned multinational organisation and play a key role in establishing a high-performing Retail Media operation across depots and stores. You'll be responsible for ensuring campaigns are delivered accurately, efficiently and on time, while providing suppliers with an excellent experience and helping to build the operational foundations for a growing media business. The opportunity As Retail Media Operations Manager, you'll sit at the heart of campaign delivery, coordinating activity across digital screens and physical retail environments. You'll work closely with suppliers, internal teams, IT and support functions to ensure campaigns run smoothly, media assets are optimised and any operational issues are resolved quickly. This is an excellent opportunity for someone who enjoys organisation, problem-solving, data and making things happen, with the chance to help shape a new and growing Retail Media operation. You'll be responsible for: Coordinating the end-to-end delivery of Retail Media campaigns Scheduling campaigns and managing the CMS Coordinating artwork approvals and ensuring campaign compliance Managing digital screen scheduling and campaign deployment Coordinating installations and managing media asset inventory Monitoring the Retail Media network and resolving operational issues Working closely with IT, Helpdesk and support teams Providing suppliers with campaign updates and delivery reporting Producing performance dashboards and campaign reports Tracking ROAS, screen utilisation and campaign performance Managing SLAs and ensuring delivery standards are consistently met Identifying operational improvements and supporting the growth of the media operation What you'll bring We're looking for a highly organised, commercially aware and results-driven professional with experience in Retail Media, campaign operations or a related environment. You'll ideally bring: Previous Retail Media experience Grocery or FMCG experience would be advantageous Strong operational and programme management skills A data-driven approach to decision making Excellent stakeholder management skills Strong communication and presentation abilities Excellent organisational and problem-solving skills The ability to manage multiple campaigns and priorities simultaneously A proactive approach to resolving issues and improving processes Strong attention to detail and a genuine focus on delivering results Why join? This is more than an operational campaign role. You'll be joining a new and growing Retail Media operation and helping to establish the processes, systems and standards that will support its long-term success. You'll have the opportunity to work across Retail, Marketing, Trading, IT, Operations and external suppliers, giving you broad exposure to a commercially exciting area of the business. You'll play a key role in delivering campaigns for major FMCG brands and suppliers, ensuring they receive a first-class service while helping to build a scalable and efficient media operation. You'll also join an established and growing international organisation with a strong family-owned heritage, diverse business interests and operations across the UK and internationally. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Senior Business Development Manager Production Kitchen £55,000 basic + £5,000 car allowance + uncapped commission UK-wide (field-based)About the role Our client is a well-established, premium food manufacturer that is investing heavily in the next phase of its Production Kitchen business. This is a genuine growth story, not a replacement hire or a role being created to plug a gap, but a strategic investment in a division the business sees as central to its future.Their chef-made products are already trusted by some of the UK's leading hotels, stadia, airport lounges and hospitality groups. These are premium, value-added solutions that help operators reduce labour costs, improve consistency across sites, and deliver a better end-customer experience. It's the kind of product that sells itself once it's in front of the right person, but it still needs a skilled operator to get it there.They're now looking for an exceptional Business Development Manager to open new doors, build relationships with key decision makers across the hospitality and foodservice sector, and convert opportunities into long-term, profitable business.To be clear: this is not an account management role. There is no book of existing clients to inherit and quietly maintain. This is a new-business hunting role, built for someone who wants to build their own territory from the ground up and be rewarded properly for doing so.You'll thrive in this role if you: Love meeting new people and building relationships from scratch, rather than working from a warm listAre motivated by winning new business, not maintaining what's already thereCan handle rejection without losing momentum or motivationAre naturally competitive and driven by hitting (and beating) targetsTake ownership of your territory and your pipeline without waiting to be told what to doThrive in a fast-paced, autonomous environment where the pace is set by you, not by processIf you're the type of salesperson who'd rather spend your day chasing new business than managing existing accounts, and who gets a genuine buzz from closing a deal you built from cold, we want to hear from you.Your missionWin new Production Kitchen customers across the UK, targeting hotels, stadia, airport lounges and broader hospitality groupsBuild long-term relationships with Executive Chefs, Procurement Managers and F&B Directors, the people who actually make and influence the buying decisionCreate opportunities for the client's Development Chefs to showcase their products directly to prospects, turning meetings into tastings and tastings into ordersBuild and convert a substantial, qualified pipeline of opportunities. This is a volume and quality game, not a handful of leadsBecome a recognised ambassador for the business within the industry, building a personal reputation alongside the company'sMake a measurable, visible contribution to the growth of the Production Kitchen division, with your impact tracked and recognised at the top of the businessSupport from an experienced Culinary Director and Development Chef team, so you're never selling alone. Product credibility is backed up by real culinary expertise in the roomPremium products that customers genuinely want to buy, rather than a hard sell on priceReal investment behind the Production Kitchen growth strategy, not a role set up to fail on a shoestring budgetAutonomy to build and own your territory your way, without someone looking over your shoulderAbout you5+ years' sales experience in food service or hospitality (pub groups, restaurant groups, hotels, wholesalers)An existing network of Executive Chefs, Procurement Managers and F&B Directors that you can activate quicklyA track record of selling premium food or value-added solutions, ideally where the sell is on quality and consistency rather than lowest priceA full UK driving licence and genuine willingness to travel UK-wide. This is a field-based role and travel is a core part of it, not an occasional inconvenienceExcellent presentation and communication skills, comfortable presenting to senior decision makers and holding your own in a room with chefs and procurement leads alikeA chef background, or experience working closely with chefs, is a strong advantage, as is a degree in Sales, Business, Marketing or a related subject, though track record will always count for more than the certificateTPBN1_UKTJ

Bodyshop Manager Location: Harrow, Greater London Salary: £65,000 - £86,400 OTE Hours: Monday to Friday, 7:00am - 5:00pm or 06:30 to 16:30 (50 hours per week including paid breaks) Bodyshop Manager Jobs in Harrow | Accident Repair Centre Manager | Workshop Manager | Production Manager An excellent opportunity has arisen for an experienced Bodyshop Manager to join a leading Accident Repair Centre based in Harow, Greater london. Our client is one of the UK’s leading accident repair groups, operating a growing network of modern repair centres across the country. This is a high-profile position within the business, offering the successful candidate the opportunity to lead a professional workshop team within a modern, clean and well-equipped repair environment. This role would suit an experienced Bodyshop Manager, General Manager, Workshop Manager or Production Manager with a strong background within an Accident Repair Centre, Bodyshop or vehicle repair environment. As the Bodyshop Manager, you will be responsible for the smooth running of the workshop, ensuring repairs are completed safely, efficiently and to the highest standards. You will lead, support and develop the team while driving productivity, quality and customer satisfaction. The Role Will Include: Managing the daily operation of the Accident Repair Centre and ensuring the workshop runs efficiently. Leading daily team meetings to communicate workload, targets and any operational challenges. Allocating work and managing repair volumes for vehicles due in and currently on site. Supporting technicians and ensuring the correct use of equipment, tools and processes. Monitoring vehicle progress and ensuring repairs are completed within agreed timescales. Working closely with the Regional Manager to discuss performance, workload and challenges. Ensuring accurate repair documentation, including job packs and repair images. Monitoring parts requirements and ensuring vehicles have the correct components available. Managing wet and dry stock levels within the workshop. Maintaining quality control throughout every stage of the repair process. About You: Previous experience as a Bodyshop Manager, Accident Repair Centre Manager, Workshop Manager or Production Manager. Strong understanding of vehicle repair processes and workshop operations. Experience managing and motivating technicians within a busy repair environment. Knowledge of Panel, MET, Paint and Mechanical repair disciplines. Strong focus on productivity, quality and customer service. Excellent organisational skills with the ability to manage multiple priorities. Good IT skills with the ability to use workshop systems and technology effectively. Benefits: Salary of £60,000 - £86,400 OTE. 25 days holiday plus bank holidays. Paid breaks. Pension contributions. Company EV vehicle and company mobile phone. Life Insurance. Health Insurance, including Virtual GP service. Employee Assistance Programme for you and your family. Cycle scheme and gym discounts. Retail and restaurant discounts and cashback. Employee recognition rewards. Discounted LV insurance. Fully funded training and development opportunities and genuine career progression. If you are an experienced Bodyshop Manager, Workshop Manager or Production Manager looking for your next opportunity within an Accident Repair Centre in Harrow, we would love to hear from you. Apply today or contact the Talent Connect team for a confidential discussion

We are currently looking for enthusiastic people to join our logistical team working at some of the most prestigious venues in London. We are an employment business that works with some of the most reputable events companies (predominantly catering companies) that deliver high profile events and we are recruiting for driverporters andporters to join our team. This is a freelance role where jobs can come at any timeso a 0 hours contract. The roles are detailed below:PorterTo work as a back of house event porterAssist in unloading the van and place all equipment where instructed to by the event managerHelp in setting up the kitchenPlacing plates in the hot cupboards if requiredPlacing ovens, hot cupboards, hobs etc. in place along with service tables and equipmentLay drugget on the floor (if required) to protect the floor from the temporary kitchenSet up the back of house clearing area & operate it during service;Placing bin bags in bins and placing bins, dust pans and brush, broken glass box, mop & bucket, fire blanket, first kitchen/porters kit box, wash up kit, broom, slop bucket around/under clearing tableLay drugget on the floor (if required) to set up the clearing area and protect the floorTo stack empty crates/boxes correctly by type behind the clearing tableDuring service to remove left over food and drink (alcohol or soft) waste into bins/slop buckets before placing dirtycrockery/glassware/cutlery into correct crates/boxes they came inDuring service to place full crates of dirty crockery/glassware/cutlery into cages or put in appropriate place as directed event manager/Chief Porter, ready to either load onto the clients vehicle, or to place ready for collect by a hireSome equipment might belong to the client and will need unwrapping/taking out of containers for the event along and re-placing back into the packaging/special containers they came inAssist the event manager in moving equipment and drink (soft or alcoholic) when askedAssist the chef in plating food if required (this could be canapes and/or part of a 3 course meal)Help the chefs throughout food service by working on the pass if requestedEmptying bins around the kitchenKeeping the back of house area clean and safe, keeping fire exists clearLoad the vans at the end of the night correctly so that in transit nothing breaksWaste is to be the last thing that is loaded on to the vanTo be wearing safety shoes and black trousers as standard. In addition to this, they will wear branded BOHC polo fleeces unless alternative uniform is provided by the clientDriver PorterAs above but drive the van to site and back to the clients headquarters at the end of the eventIt is the drivers responsibility to ensure the van is loaded correctly and safely at the end of the nightTo respect the vehicle and have signed for it before taking the keysTo make sure you have liaised with and are aware of any particulars in regards to where you park the van on your return at the end of the event/night and if and how it needs to be plugged inCheck goods are secure (food/cages) using straps etc. before departurefrom the Clients headquarters along with at the end of the night when departing from the event.Make sure you have pallet wrap for cages before departing the clients headquarters for the end of the night to secure cages/palletsWhen on site, it is your responsibility to make sure the van is parked correctly and any costs for parking are met. To liaise with the event manager regarding paymentWhen returning to the Clients headquarters at the end of the night, park the van in the correct place (as directed when taking the van earlier in the day) and plug in (if required)Make sure the van is left locked at the front and back before placing the van keys as directed to when having taken the van earlier in the day.To make sure the Check List as supplied by BOHC is completed before taking the keys and driving from the Clients headquarters to the eventTPBN1_UKTJ

Project Manager / Senior Site Manager – Demolition, Enabling & Construction London & Greater London Freelance / Temporary – Long-Term Opportunity Competitive Day Rate We are working with an established and growing specialist contractor who is looking to appoint an experienced Project Manager / Senior Site Manager to take responsibility for standalone projects across London. This is a long-term freelance position offering continuity of work across an expanding portfolio of projects. The contractor specialises in technically challenging demolition, enabling works, structural alterations and specialist construction packages, working across commercial, retail, leisure, education and major redevelopment schemes. Their current workload provides a particularly varied mix of projects, from complex Central London structural demolition through to groundworks, piling, asbestos removal, service isolations, drainage, temporary works and external construction. For example, current schemes include demolition and enabling works adjacent to operational rail infrastructure, requiring Network Rail liaison, statutory service disconnections and careful management of third-party interfaces. Other projects involve demolition, bulk excavation, pile probing, foundation works and sheet piling. This is therefore an excellent opportunity for somebody who enjoys running their own project rather than simply managing one package on a major construction site. Typical projects and packages include: Demolition and structural demolition Enabling works Structural alterations Groundworks and drainage RC demolition and concrete works Temporary works Piling and pile probing Sheet piling Asbestos and hazardous material removal Soft strip and internal demolition Service isolations and diversions Scaffolding and hoarding Site logistics and temporary works External works Specialist refurbishment / redevelopment packages The portfolio isn't limited to traditional demolition. One leisure scheme, for example, incorporates groundworks, new drainage infrastructure, bespoke construction and external landscaping, demonstrating the wider construction capability required across the workload. The education portfolio also involves substantial strip-out, demolition, asbestos/hazardous material removal, slab demolition and on-site crushing in sensitive residential surroundings. As Project / Site Manager you will be responsible for: Taking overall responsibility for your allocated project Managing projects from mobilisation through to completion Managing site teams, subcontractors and specialist trades Producing and maintaining short-term programmes Coordinating works against the contract programme Managing RAMS, permits and site documentation Maintaining high standards of health & safety Managing logistics, deliveries and site constraints Coordinating temporary works and specialist engineering requirements Liaising with clients, consultants, designers and external stakeholders Monitoring subcontractor performance Managing quality and ensuring works are delivered to specification Identifying programme risks and resolving site issues proactively Reporting progress to senior management Working closely with the commercial team throughout delivery We are looking for someone with: Previous experience as a Project Manager, Senior Site Manager or experienced Site Manager A background in demolition, enabling works, groundworks, structural alterations or specialist construction Experience independently running projects Strong subcontractor management skills Good technical understanding and ability to read drawings Strong health & safety knowledge Good client-facing communication skills A proactive approach to planning and problem solving SMSTS CSCS First Aid * Temporary Works experience would be advantageous Candidates who have worked for demolition, enabling works, groundworks or specialist subcontractors/main contractors would be particularly well suited. You don't necessarily need to have delivered every type of work listed above. More important is a strong construction background, the ability to take ownership of a standalone project and deliver it safely, commercially and to programme. This is a temporary/freelance appointment but is intended to be a long-term position, with a strong pipeline of projects providing continuity for the right individual. To apply, please send an up-to-date CV or contact us for a confidential discussion

Location: Wembley Salary: £38,000 – £40,000 per annum Job Type: Permanent, Full-time Hours: 37.5 hours per week, with flexibility required to support weekend operations We are recruiting for an experienced Registered Manager / Operations Manager to lead a specialist adult social care service in Wembley. This is an excellent opportunity for a confident Care Manager, Deputy Manager, Service Manager, Operations Manager, or existing CQC Registered Manager who is ready to take ownership of a regulated service while also overseeing wider day-to-day operations. The successful candidate will be responsible for maintaining high standards of care, leading staff teams, ensuring CQC compliance, and supporting smooth service delivery across respite, day service, and client transport operations. Essential Requirements CQC management experience Level 5, or working towards Level 4/5 Adult social care experience Previous experience as a Registered Manager, Deputy Manager, Operations Manager, Service Manager, or similar senior care role Strong understanding of CQC regulations, inspections, quality statements, safeguarding and care compliance Experience in adult social care, supported living, respite care, residential care, day services, or another regulated care setting Experience managing staff, supervisors, coordinators, senior care workers, or operational teams Confident handling audits, care plans, risk assessments, safeguarding records and compliance documentation Strong leadership, organisation, communication and decision-making skills Good IT skills, with experience using care management systems Ability to manage a busy service with flexibility, professionalism and attention to detail Key Responsibilities As the Registered Manager / Operations Manager, you will act as the CQC Registered Manager for a specialist respite service and ensure the service remains compliant with CQC regulations, the Health and Social Care Act, Fundamental Standards and internal policies. You will lead on audits, quality assurance, risk management, care planning and safeguarding standards, while maintaining a safe, well-led, caring, responsive and effective service. You will oversee the daily running of respite care, day care and related service operations, ensuring service users receive person-centred, safe and high-quality care. This will include managing referrals, assessments, care plans, reviews, risk assessments, occupancy, care outcomes and operational performance. You will also support the safe and efficient coordination of client transport, working closely with coordinators, drivers, support staff and senior team members to ensure services run smoothly. A key part of the role will involve leading staff teams, providing supervision, appraisals, coaching and performance support, while promoting a positive, accountable and professional working culture. You will maintain accurate records using care management systems and report to senior management on staffing, occupancy, compliance, transport and service performance. You will also support continuous improvement, budget awareness, cost control and service development. Desirable Experience Experience managing more than one care service or provision Experience overseeing client transport or care-related logistics Knowledge of local authority referrals, contracts, funding processes or tendering Experience managing weekend rota structures or high-occupancy care periods Business operations or management qualification The Ideal Candidate The ideal candidate will be a calm, organised and confident care leader who can balance CQC compliance with practical day-to-day operations. You will be able to motivate staff, manage regulated care standards, communicate professionally with families and professionals, and keep services running smoothly across care, coordination and transport functions. This role would suit someone looking for a long-term management opportunity where they can make a real impact on service quality, team performance and care outcomes. Benefits Permanent full-time position Salary of £38,000 – £40,000 per annum Senior leadership opportunity within adult social care Opportunity to lead a specialist CQC-regulated service Supportive senior management structure Career development and progression potential Please apply with your updated CV

Service Manager - Anti-Social Behaviour Client: London Borough of Hillingdon Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Rate: £400-£450 per day Contract: Temporary until 31 January 2027 Hours: Monday to Friday, 9:00am-5:00pm Working arrangement: Technically hybrid, but primarily office-based DBS: Basic DBS required Driving: Required as part of the role; company vehicle provided About the role We are recruiting an experienced Service Manager to provide strategic and operational leadership across a borough-wide Anti-Social Behaviour and associated enforcement service. This is a senior, hands-on leadership position requiring someone who can quickly take ownership of the service, support operational teams and ensure that ASB prevention, investigation and enforcement activity is delivered effectively. Although the role is technically hybrid, the successful candidate must be willing to work from the Uxbridge office more often than not. Being visible, accessible and present on the floor is considered essential to providing the team with effective day-to-day leadership and support. Key responsibilities Provide strategic and operational leadership across the Council's ASB and associated enforcement functions. Lead, manage and support teams operating within a fast-paced and complex environment. Oversee the prevention, investigation and enforcement of serious and complex ASB cases. Ensure appropriate action is taken to protect vulnerable residents, reduce harm and manage community risk. Maintain effective oversight of casework quality, service performance and operational delivery. Scrutinise and interpret performance information, identifying trends, risks and areas requiring improvement. Present performance data, service updates and recommendations to senior managers, elected members and partner organisations. Ensure services comply with relevant housing legislation, the Anti-Social Behaviour, Crime and Policing Act 2014 and other statutory requirements. Maintain compliance with Housing Regulator expectations and wider regulatory standards. Provide direction and professional guidance on complex, sensitive or high-risk ASB and enforcement cases. Strengthen partnership working with the police, community safety services, safeguarding teams, housing providers and other agencies. Support continuous service improvement and ensure resources are deployed effectively. Promote a visible, accountable and resident-focused leadership culture. About you You will be an established ASB or housing enforcement leader with substantial experience managing an operational service. You must be confident taking responsibility from the outset and operating with minimal supervision or training. You will combine strong statutory knowledge with credible people leadership, sound operational judgement and the ability to analyse and present complex performance information clearly. Essential experience Extensive experience managing or leading an Anti-Social Behaviour service. Strong experience within social housing, a local authority, a housing association or a closely related community safety environment. Proven experience leading teams in a demanding operational setting. Experience overseeing complex ASB, tenancy enforcement or community safety cases. Demonstrable experience using performance information to scrutinise services and drive improvement. Experience presenting reports, findings and recommendations to different stakeholder groups. Essential knowledge and skills Strong working knowledge of housing legislation. Detailed knowledge of the Anti-Social Behaviour, Crime and Policing Act 2014. Sound understanding of safeguarding, vulnerability, risk management and enforcement practice. Strong leadership and people-management skills. Excellent written, verbal and presentation skills. Ability to interpret complex information and communicate it clearly. Strong decision-making and problem-solving abilities. Ability to work independently, prioritise competing demands and deliver under pressure. Confidence dealing with senior stakeholders, partner agencies and sensitive operational matters. Additional information The successful candidate must be able to hit the ground running and provide immediate stability, direction and visible leadership to the service. Regular attendance at the Civic Centre in Uxbridge is essential. This is not a predominantly home-based assignment, despite being technically classified as hybrid. Driving is required as part of the role, with a company vehicle available. The successful candidate will also be required to complete a Basic DBS check

Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launch ing exclusively in Sainsbury's . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi's menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Customer Insights Manager to join our Team based in Park Royal. The Role: The incumbent will be accountable for developing and embedding a best-in-class customer and consumer insight capability across Wasabi's restaurant and grocery businesses. The role will translate customer behaviour, commercial performance, consumer trends, customer feedback and market data into clear, actionable insight that informs key commercial decisions, including product development, menu strategy, pricing, marketing investment and retail range optimisation. This role sits within the Commercial & Marketing Team, acting as the central owner of customer, consumer and market insight, ensuring insight is used consistently to shape strategy and deliver business growth. Key Responsibilities: Identify new growth opportunities through customer, consumer and market insight helping drive strategic and commercial decisions Deliver clear, actionable reporting across customer experience, brand performance, product and commercial strategy Build, manage and influence relationships with senior stakeholders across Marketing, Commercial and Operations challenging thinking and driving evidence-based decision making Lead and evolve customer feedback programmes including surveys, reviews, NPS and mystery shopping to ensure the voice of the customer informs business decisions Analyse customer and market data to identify trends, opportunities and performance drivers Partner with marketing, product and operational teams to translate insight into commercially focused recommendations Lead consumer research projects including product testing, concept testing and pricing studies to ensure the voice of the consumer is embedded in the business Track and translate brand health, consumer behaviour and market trends across restaurant and grocery channels Develop dashboards and reporting tools using multiple data sources including CRM, EPOS and digital analytics Work cross-functionally with Marketing, Operations, Finance and Commercial teams to embed insight into decision-making Manage external consumer research agencies and insight partners to ensure high-quality delivery and value Our Requirements: Previous experience in consumer insights, analytics, market research or strategy Experience within FMCG, QSR or food retail environments preferred Strong quantitative and qualitative research expertise Experience managing research agencies and insight platforms Ability to translate complex and multi-source data into clear, commercially relevant insight Comfortable with PowerBI tool, CRM platforms, digital analytics tools and customer feedback platforms. Strong stakeholder management and influencing skills Experience working in fast-paced, entrepreneurial environments Commercially curious and outcome-focused Strong analytical and structured thinking Clear and confident communicator Pragmatic and action-oriented Comfortable working with ambiguity and driving clarity In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octapus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you'll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US! TPBN1_UKTJ

Job description TPS Parts Sales Executive - Park Royal Fun, exciting, rewarding work. Join us for the ride! Working with world-class brands as a Parts Sales Executive you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options - just ask What you'll do day to day Achieve sales KPIs and revenue targets by accurately identifying customer parts requirements through effective questioning, diagnosis, recommendations, promotions and upselling. Deliver exceptional customer service at all times, building strong relationships through regular telephone and face-to-face contact while handling enquiries, orders, complaints and credit queries professionally. Maintain strong knowledge of the TPS product range, brand USP (genuine vs non-genuine), promotions and systems to confidently overcome objections and maximise sales opportunities. Use TPS systems accurately (e.g. EKTA/VIN lookup) to process orders, maintain customer records, complete documentation and ensure compliance with data protection and business standards. Support Centre operations as required, including receiving and allocating parts, assisting with stock checks, reporting damages or losses, sourcing parts and maintaining displays to manufacturer standards. Work closely with the Sales Manager, Centre team, manufacturers and suppliers to support sales targets, service delivery and continuous improvement. Maintain a professional appearance, organised working environment and high standards of integrity, compliance and customer satisfaction. Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Experience in a parts, distribution, telesales or fast-paced sales environment, with regular customer contact. Motor industry experience preferred. Strong communication skills, professional telephone manner and good IT skills. Ability to build strong relationships and work independently or as part of a team. Excellent attention to detail, able to work to timescales with a strong customer-service focus. Full UK driving licence required. We welcome applications from all backgrounds and encourage those eager to learn to apply. We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. TPBN1_UKTJ

Your role in the JoJo storyDepartment: Quality, Tech and ComplianceReports to: Technical ManagerYou will be responsible for the quality and compliance of selected ranges we produce under the JoJo brand. You will own key departments and suppliers and will cover development from initial research to production deliver. You will manage and coordinate response as required to customer queries and complaints, bringing to a satisfactory close. You will ensuring the technical department delivers to schedule and to the standard required. Ranges covered will include childrenswear; baby & childrens nursery products and toys; and womens and maternity wear as required for business needs.This position is offered as a fixed-term contract until 14/03/2027.A peek into your daily adventures:Understand the goals of our Technical Strategy and considers implementation in their own areas.Technical DocumentationEnsures technical workbooks and associated paperwork is filed and trackers are updated inline with agreed system.Ensures accuracy of specification sheets and grading at issuing, with aim to drive a right first-time fitting approach.Conducts and documents appropriate risk assessments inline with agreed standards, ensures supplier is clear on product safety requirements.Ensure required warnings and information is in place on labelling & packaging to ensure compliance with appropriate legislative requirements."Product Development and Critical PathDrives the fit session ensuring product is properly assessed for excellence of make and fit, clear comments are recorded, and the final product sealed meets the specification.Attending team production meetings to ensure Critical Path is on track for own product areas and those covered by more junior techs. Alert Technical Manager on any risks to delivery.Assess failed test reports on our testing platform, determines commercial approval or recommend further action required.Ensures products are compliant to hazardous chemical policies, risk assessing and testing as appropriate.Ensures suppliers are clear on and working inline with Technical Handbooks and Technical Policies.Product KnowledgeDemonstrates a core understanding of different fabrics, materials types and trims, and testing procedures. Understands application on final product, suitability for final product and user. Can make recommendation at issuing and during product development.Maintains fabric library, ensures consistency across suppliers.Drive block & grading reviews to ensure excellence of fit across the sizes inline with our customer and brand. Makes informed decisions on updates, cascading to suppliers and other techs as appropriate.Utilises tools such as reviews, store feedback and returns reports to identify issues and action change.Monitors changes to standards and regulations on own products. Alerts Technical Manager to any changes that may impact or affect JoJo product groupsSupplier and Factory ManagementEnsures effective onboarding of a new supplier; ensures the agreed processes are followed, the supplier is clear on expectations and they meet the minimum requirements of our technical standards. All trackers are up to date.All new factories to be approved by Technical Manager prior to PO's being placed.Travels to our factories, and conducts virtual visits to assess technical capabilities and their suitability to JoJo requirements, make recommendations to improve feeding back to buying and technical.Builds good working relationship with key suppliers through general contact, product specific communication, and has good working knowledge of their quality management processes and capabilities.Skills that make you shine:Experience working with toys and footwear is desirable but not essential.Work effectively with E&S to ensure effective cross over of goals, targets and communication.Ensures any green claims or claims on sustainability can be traced and evidenced.Supports Sustainability team as appropriate and required on supplier queries.Supports Ethical team as appropriate and required on supplier queries, working collaboratively on agreed ways of working for onboarding and maintenance.Consciously aiming to improve our environmental impact in own department, actively engaging with suppliers as required to identify areas of improvement and working with sustainability team and buying to see changes through"Understands Customer Service and QC operations. Supports resolutions of issues as required, either directly or via the Senior Technologist and Technical Manager. Travels as required to the DC to check stock.Support more junior members of the team, be proactive in approach and look for opportunities to improve product and processes.Represents JoJo externally on behalf of Technical at meetings or events, feeding back to Technical Team.Just to give you a taste of our culture, well be looking for you to:Be a brand ambassador, safeguarding our values and ethos.Demonstrate honesty and respect in every interaction.Foster collaboration and open, active listeningTake ownership of all aspects of the role.Perks and Benefits:Hybrid Working - up to 3 days in our Battersea OfficeEnjoy 25 days' annual leave plus all bank holidaysExtra day of annual leave for each year youre with us, up to 38 days.Is it your birthday? Take it off and celebrate!Helping plan for the future - enhanced pension scheme.Get on the move - cycle to work scheme.Financial wellbeing app - pay yourself 40% of your earned wages whenever you want.Saving scheme with Smart Money Cymru.Flexible work options.Enjoy fabulous social events.Give back with volunteer days to support our communities.Prioritise your well-being with our Health and Wellbeing hub.Specsavers voucher Get a free sight test and contribution towards glasses (T & Cs) apply.We love our products! Enjoy:40% off JoJo branded lines25% off full-price NEXT products10% off NEXT Beauty productsUp to 10%off most branded productsEmbrace an Its up to you learning environment with ongoing training and development opportunities.Your furry friend doesnt have to stay at home our offices are dog friendly for friendly pooches.Want to know more about JoJo?We make happy and helpful clothes and products that let children be children in all their silly, messy, adventurous, noisy, imaginative joy. But were not just about selling products; were about creating a warm, community-centric environment for our employees and our customers. From 39 locations across the UK and Ireland and a thriving e-commerce platform, we offer a meticulously designed collection of childrens clothing, toys, and essentials designed with love and care: always with children at the forefront of our minds.As a B Corp, our commitment goes beyond commerce, we strive for a sustainable future and take pride in our responsibilities to the planet and our communities. At JoJo, every role, every task and every day is an opportunity to support, inspire and contribute to the well-being of our teams and our customers.We embrace and openly welcome people from different cultures, perspectives, and experiences to create a diverse and enriched environment. We work hard to recruit, develop, and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. By encouraging a diverse and inclusive workforce, we aim to create an environment where everyone can thrive and reach their full potential.TPBN1_UKTJ

At Vacherin , our values are at the heart of everything we do. We are Precise in delivering exceptional food and service, Personal in the way we build genuine relationships and care for others, and Bold in embracing new ideas, creativity and innovation. Together, we create memorable experiences for our clients while supporting each other to grow and succeed. Are you passionate about food, drink and exceptional service? Would you like to join an award-winning hospitality team and still make it home for dinner? We're looking for a General Manager to join our team. Location: London, SW11 4NQ Salary: £50,000 per annum + performance-related bonus Working Pattern: 40 hours per week - Monday - Friday Key Attributes: Hands-on Leader: Sets the standard by leading from the front and driving team success. Thrives Under Pressure: Excels in high-volume, fast-paced operational environments. People-First Approach: A supportive manager dedicated to coaching, engaging, and developing talent. Required Experience: Proven track record managing teams of 20+ staff. Background in Business & Industry (B&I) catering or large commercial venues. Event Operations: Strong background in planning, executing, and managing large-scale events or functions. Strong background delivering premium client and guest experiences. Key Responsibilities Lead the day-to-day operations across site, ensuring exceptional service, consistency, and performance. Oversee all administrative and payroll processes, ensuring accuracy, compliance, and timely completion. Drive operational excellence by managing site performance, financial controls, and service delivery standards. Lead, coach, and develop management and frontline teams to build engagement, accountability, and high performance. Monitor budgets, labour costs, and KPIs, implementing actions to maximise profitability and efficiency. Build strong client and stakeholder relationships, acting as the key point of contact across all sites. Ensure full compliance with company policies, health & safety regulations, and food safety standards. Support recruitment, employee relations, and workforce planning to maintain a motivated and capable team. Take ownership of all operational challenges, delivering effective solutions and continuous improvement initiatives. Maintain a visible presence across all locations, providing hands-on leadership and supporting teams where required. What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKTJ

New 4-Bed Childrens Home | Lead the Registration & Opening | Salary up to £80,000Are you an experienced Childrens Residential Registered Manager looking for the opportunity to lead a brand-new home from the very beginning?Leaders In Care are working with an ambitious provider who are opening a new 4-bedded childrens home in Harrow . The home is based within a fully prepared 7-bedroom property and currently has no children placed, giving the successful candidate the opportunity to establish the home, shape the team and build a high-quality service from the ground up.The provider already has an Responsible Individual (RI) in place and is looking for a strong Registered Manager to take ownership of the home and lead it through the Ofsted registration process and opening .The Role As Registered Manager, you will have a key role in developing and managing the home, ensuring children receive outstanding care while maintaining full compliance with Ofsted and the Childrens Homes Regulations.You will be responsible for:Leading the home through the Ofsted registration and opening processDeveloping a strong, child-focused team and positive cultureManaging staff, rotas, supervision, training and performanceMaintaining high standards of safeguarding, care and complianceManaging referrals, placement matching, risk assessments and care plansBuilding effective relationships with families, professionals and multi-agency partnersEnsuring the home meets the Childrens Homes Regulations 2015 and Quality StandardsPreparing for and managing future Ofsted inspectionsTaking ownership of the day-to-day running and development of the homeAbout You We are looking for an experienced and confident residential childcare professional who can take ownership of a new service and help establish it to a high standard.You will ideally have:34+ years' experience in children's residential care managementPrevious experience as an Ofsted Registered Manager is highly desirableExperience working with children within residential settings, including EBD and/or learning disabilitiesA Level 5 Diploma in Leadership and Management for Residential Childcare , or currently working towards itStrong knowledge of Ofsted, Childrens Homes Regulations 2015 and the Quality StandardsExcellent understanding of safeguarding, safer recruitment and complianceExperience leading teams, managing rotas and providing effective supervisionStrong experience with referrals, risk assessments, care planning and placement matchingThe confidence to work with Ofsted and lead the home through registration and inspectionStrong communication, leadership and organisational skillsWhats on Offer £65,000 £80,000 salary , depending on experienceOpportunity to lead a brand-new 4-bedded children's homeSignificant autonomy to shape the home and establish the teamOpportunity to take the home through Ofsted registration and openingSupport from an experienced provider and Responsible Individual already in placeLong-term progression and development opportunitiesA genuinely exciting opportunity to make your mark on a new serviceIf you're an experienced Children's Residential Manager who is ready to take the next step and build a new home from the ground up , this could be an excellent opportunity.Apply today or get in touch with Leaders In Care for a confidential conversation about the role.TPBN1_UKTJ

Street Cleansing Team Leader - HGV License requiredGrade: OpsPay: £19.14 an hour plus Veolia benefitsHours: Full time, 40 hours per week, 13:30 - 22:00Required to work x2 weekend a month (Saturday rate 1.5x and Sunday 2x rate)Location: Westminster, SW1 1DW (not office based within Westminster, you will be within the heart of London)When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.What we can offer you:25 days of annual leaveAccess to our company pension schemeDiscounts on everything from groceries to well known retailersAccess to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need toOne paid days leave every year to volunteer and support your communityOngoing training and development opportunities, allowing you to reach your full potentialWhat you'll be doing:Assist the Service Delivery Manager to ensure that the daily checking of vehicles and any other assets are completed at the commencement and during each shift and that the appropriate forms/E-documents are correctly completed.Ensure all staff are given the appropriate worksheet, round/beat sheet and map relating to their specific daily tasks with any amendments or variations and that they fully understand these tasks.Ensure all staff have the correct level of tools and equipment in a serviceable condition to carry out their duties.Ensure that any accident involving any employee, vehicle or equipment is fully investigated and that all documentation is produced and presented to your Manager.Undertake daily contract monitoring surveys and assist with generating associated reports as necessary.Assist the Manager in ensuring that all vehicles, items of plant and equipment are cleansed at least weekly or as shown in the cleansing schedule.On completion of daily work, ensure that the workforce has been correctly signed off, all routes, maps, worksheets and log sheets are returned and duly completed and signed.Provide cover for the Manager as and when necessary.What we're looking for:Essential:Supervisory/management experience required.HGV Class 2 Driving Licence and CPC/Tacho CardExperience and understanding of Transport management or similarGood It knowledge/skillsleadership experienceDesired:Previous waste management experience?Previous experience within a similar role would be advantageous.What's next?Apply today, so we can make a difference for generations to come.We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.TPBN1_UKTJ

New 4-Bed Children’s Home | Lead the Registration & Opening | Salary up to £80,000 Are you an experienced Children’s Residential Registered Manager looking for the opportunity to lead a brand-new home from the very beginning? Leaders In Care are working with an ambitious provider who are opening a new 4-bedded children’s home in Harrow. The home is based within a fully prepared 7-bedroom property and currently has no children placed, giving the successful candidate the opportunity to establish the home, shape the team and build a high-quality service from the ground up. The provider already has an Responsible Individual (RI) in place and is looking for a strong Registered Manager to take ownership of the home and lead it through the Ofsted registration process and opening. The Role As Registered Manager, you will have a key role in developing and managing the home, ensuring children receive outstanding care while maintaining full compliance with Ofsted and the Children’s Homes Regulations. You will be responsible for: Leading the home through the Ofsted registration and opening process Developing a strong, child-focused team and positive culture Managing staff, rotas, supervision, training and performance Maintaining high standards of safeguarding, care and compliance Managing referrals, placement matching, risk assessments and care plans Building effective relationships with families, professionals and multi-agency partners Ensuring the home meets the Children’s Homes Regulations 2015 and Quality Standards Preparing for and managing future Ofsted inspections Taking ownership of the day-to-day running and development of the homeAbout You We are looking for an experienced and confident residential childcare professional who can take ownership of a new service and help establish it to a high standard. You will ideally have: 3–4+ years' experience in children's residential care management Previous experience as an Ofsted Registered Manager is highly desirable Experience working with children within residential settings, including EBD and/or learning disabilities A Level 5 Diploma in Leadership and Management for Residential Childcare, or currently working towards it Strong knowledge of Ofsted, Children’s Homes Regulations 2015 and the Quality Standards Excellent understanding of safeguarding, safer recruitment and compliance Experience leading teams, managing rotas and providing effective supervision Strong experience with referrals, risk assessments, care planning and placement matching The confidence to work with Ofsted and lead the home through registration and inspection Strong communication, leadership and organisational skillsWhat’s on Offer £65,000 – £80,000 salary, depending on experience Opportunity to lead a brand-new 4-bedded children's home Significant autonomy to shape the home and establish the team Opportunity to take the home through Ofsted registration and opening Support from an experienced provider and Responsible Individual already in place Long-term progression and development opportunities A genuinely exciting opportunity to make your mark on a new serviceIf you're an experienced Children's Residential Manager who is ready to take the next step and build a new home from the ground up, this could be an excellent opportunity. Apply today or get in touch with Leaders In Care for a confidential conversation about the role

Customer Service & Administration Manager Office Based Our client, a well-established and growing property leasehold management company, is looking to appoint an experienced Customer Service & Administration Manager to lead a busy team delivering exceptional service to leaseholders, clients and stakeholders. This is a hands-on management role where you'll oversee a team of six customer service and administration professionals, working closely alongside another Manager/Team Leader to ensure operational excellence across the department. We're looking for a confident, proactive manager who isn't afraid to make difficult decisions, manage performance, and take ownership of complex customer issues. This role requires someone who can professionally handle escalated complaints, balancing empathy with commercial awareness and company policy rather than simply trying to please everyone. Key Responsibilities Lead, motivate and develop a team of six Customer Service and Administration professionals. Work collaboratively with a fellow Manager/Team Leader to ensure smooth day-to-day operations. Manage workflows, priorities and service standards across the department. Take ownership of complex and escalated customer complaints through to resolution. Support, coach and develop team members to achieve high levels of performance and accountability. Monitor KPIs, service levels and productivity, implementing improvements where required. Identify opportunities to streamline processes and improve the customer journey. Ensure compliance with company procedures and industry regulations. Build strong working relationships with internal departments, clients and external stakeholders. About You Previous experience managing a customer service and/or administration team. Ideally from a property management, leasehold, housing, legal, financial services or similarly regulated environment. Confident dealing with challenging conversations and high-level customer complaints. Resilient, decisive and solutions-focused with the ability to make balanced decisions. A proactive leader who takes ownership and drives continuous improvement. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Comfortable coaching, motivating and holding people accountable. Strong IT skills, including Microsoft Office and CRM/case management systems. If you're an experienced people manager who thrives in a fast-paced environment, enjoys solving complex problems, and can confidently lead from the front, we'd love to hear from you. Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment (London) Ltd wishes you the best of luck in your job search. Unico Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Our client is a well-established property management firm boasting a decades-long history with its Headquarters based in North London and they provide property management services to a large portfolio of properties across the capital and spanning down to the South Coast. The organization is steadily expanding its asset base through a mix of acquiring new properties, building developments and repurposing existing sites. As a Building Surveyor your role will be to drive regional housing schemes from initial planning approvals through construction to final handover. Working closely with executive leadership, you will prove out early-stage build phases to secure reinvestment and fuel business growth across the UK residential sector. Key Responsibilities: Spearhead capital construction initiatives from the initial concept phase straight through to final handover and operational readiness, maintaining a professional standard throughout. Lead, direct, and motivate cross-functional project teams, including design professionals, cost consultants, and external contractors, while acting as the primary chairperson for all major stakeholder meetings. Oversee project timelines, generate comprehensive progress reports, and design detailed work schedules. Proactively identify roadblocks to ensure all deliverables meet strict safety, schedule, budget, and design-quality requirements. Implement robust procedures, standardized documentation, and modern project tools to tightly manage expenditures, maintain high-quality outputs, handle scope changes, and protect the overall schedule. Exhibit strong personal ownership and leadership capabilities, backed by a proven history of successfully delivering multi-million pound projects Fully execute all duties assigned to the Project Manager under formal client agreements, which includes serving in capacities such as Employer’s Agent, Contract Administrator, and Client Representative. Leverage a deep working knowledge of the construction and refurbishment sector, including specialized supply chains, material sourcing, modern building methods, and diverse procurement strategies. Deliver high-level financial analysis and cost guidance, while actively reviewing, challenging, and managing cost evaluations supplied by third parties. Maintain a strong grasp of activity durations, operational dependencies, lead times, and potential constraints to build and manage realistic project timelines for complex initiatives. Master change management workflows to effectively steer projects through scope adjustments and unexpected modifications. Essential Experience / Qualifications and Attributes Required: Relevant degree in Building Surveying, Engineering, or Construction Management (or an equivalent industry-related discipline). What’s in it for you? Free on-site parking Chance to join a growing company Back office support from a dedicated team Please note candidates will only be considered with a Full UK Driving License and their own transport. If you have the relevant experience as detailed, please submit an up-to-date CV by using the ‘apply’ button. By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service

Role : Relocation ManagerLocation : Hybrid working, 2 days onsite, London Borough of Harrow, Forward Drive, Harrow, HA3 8NTPayrate : £32.45 per hour (Umbrella)Duration : 3-6 months ongoingThe London Borough of Harrow is seeking an experienced and proactive Relocation Manager to join its Housing Services team on a hybrid working basis. This is an excellent opportunity for a housing professional with experience in relocation, decanting, homelessness, temporary accommodation, or resident engagement to support residents through significant housing moves and regeneration projects.Key Responsibilities: Lead and manage the relocation process for residents affected by regeneration, refurbishment, or redevelopment programmes.Act as the primary point of contact for tenants, leaseholders, and stakeholders throughout the relocation journey.Deliver high-quality advice and support, ensuring residents understand their housing options and entitlements.Coordinate decant programmes and ensure moves are delivered efficiently and sensitively.Liaise with housing management, legal teams, contractors, and external partners to achieve successful outcomes.Maintain accurate records, monitor progress, and prepare reports for senior management.Ensure compliance with relevant housing legislation, council policies, and best practice guidelines.About You:To be successful in this role, you will have: Proven experience in housing relocation, decanting, homelessness, regeneration, or housing management.Strong knowledge of housing legislation and local authority procedures.Excellent communication and negotiation skills, with the ability to work effectively with residents from diverse backgrounds.Experience managing complex cases and resolving challenging situations.Strong organisational skills and the ability to manage a varied caseload.Competence in using housing management systems and Microsoft Office applicationsAbout Us:For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be an accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees.Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpnTPBN1_UKTJ