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It technical support jobs in Reino Unido

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  • IT Support Analyst
    IT Support Analyst
    hace 2 meses
    £32000–£38000 anual
    Jornada completa
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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  • HR officer
    HR officer
    hace 1 día
    £28000–£30000 anual
    Jornada completa
    London

    HR Officer Monday to Friday The Megaro Collection is a privately-owned modern group, established over thirty years ago in King's Cross/St Pancras. Whilst we are a group of eclectic brands, each operation has its very own personality, in the same way as our people are unique. The excellence we strive for is born out of passion and love for the industry. The Group’s portfolio is now comprehensive of 3 Hotels, 11 meeting rooms, a rooftop terrace and three magnificent F&B outlets. Amongst the animation of London’s most resurgent centre, King’s Cross, live the eclectic and bubbly The Megaro, The California London, Derbyshire House and, The Gyle. We are now looking for a HR Officer, a bubbly and talkative individual, knowledgeable and passionate about hospitality. The ideal candidate will be experienced with a Human Resources or Administration role for at least 2 years, will be IT literate and an excel super-user. The HR officer will be the first point of contact for general enquiries, working closely with manager and the Director of Operations, while also maintaining accurate and confidential HR records. The Human Resources Officer will be responsible for: • Supporting the Director of Operations in delivering a responsive and efficient HR service, • Providing first line HR support and advice to staff, • Managing the onboarding process of all new starters –coordinating inductions, sending and completing documentation, performing right to work checks, • Supporting all HODs in the recruitment process –creating/posting adverts, creating/updating job descriptions, shortlisting candidates, coordinating with HODs for interviews and trials, sending offer letters, • Maintaining accurate employee records, • Supporting employee relations by participating in grievance and disciplinary procedures, • Managing payroll data entry and liaising with Director of Finance for all payroll and accounts queries and administration, • Managing stock levels of staff uniforms – ensuring all new starters are provided with uniforms and locker keys (where applicable), and all leavers return their company property, • Creating memos and waivers, • Assisting all HODs and the Director of Operations with any ad-hoc tasks, • Assisting with internal communications, including staff announcements, • Supporting and coordinating SPHG Knowledge Hub events, • Organising staff appraisal programmes, including Employee of the Month programme, • Managing office supplies What we are looking for: • Previous experience in an HR support or administrative role, • Outstanding attention to detail, • Strong organisational and time management skills, • Great adaptability and problem-solving skills, • Ability to maintain a calm demeanour in sensitive and difficult circumstances, • Technical knowledge of all Microsoft systems (Outlook, Word, Excel and Power Point), • Professionalism and ability to be discreet when handling sensitive information, • Comfortable working independently and as part of a team, • Excellent communication skills, • Fluent in English communications, both verbally and in text, • A proactive, can-do attitude and a willingness to learn If you're ready for a challenge and want to step into a dynamic, people-focused role, don’t look further; apply today.

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  • IT Infrastructure/Project Manager (Fixed-Term Contract – 12 Months)
    IT Infrastructure/Project Manager (Fixed-Term Contract – 12 Months)
    hace 15 días
    Jornada completa
    London

    Job Title IT Infrastructure/Project Manager (Fixed-Term Contract – 12 Months) Location London (Hybrid / On-site as required) Contract Type Fixed-Term Contract – 12 Months (Extendable by 6 months) Overview We are a growing small business embarking on a significant phase of technology modernisation and operational expansion. We are seeking an experienced IT Project Manager to lead the planning and delivery of multiple IT initiatives, including infrastructure modernisation, system upgrades, and the introduction of new technologies to support future growth. This is a hands-on role suited to someone comfortable working in a small-business environment, managing projects end-to-end while engaging closely with stakeholders, suppliers, and technical teams. Key Responsibilities Project Delivery & Governance  Lead end-to-end delivery of IT projects, ensuring scope, timelines, budget, and quality are met.  Define project plans, milestones, risks, dependencies, and success criteria.  Produce and maintain project documentation including business cases, RAID logs, and status reports.  Act as the primary point of contact for IT projects, liaising with internal stakeholders and third-party vendors. IT Infrastructure & Systems  Oversee improvements to existing IT infrastructure, including servers, storage, networks, backup, and security.  Support the stabilisation, optimisation, and documentation of current IT environments.  Manage refresh or replacement of legacy systems where required. New IT Systems & Cloud Strategy  Lead the setup of new IT systems to support business growth and operational efficiency.  Explore, assess, and recommend options to migrate appropriate systems to the cloud (e.g. Microsoft Azure or other platforms). Cloud & Modernisation  Experience assessing, planning, and supporting cloud migrations, with a focus on Microsoft Azure.  Exposure to Microsoft Azure, including services such as: o Azure App Services o Azure Networking (VNets, NSGs, connectivity concepts) o Azure Storage solutions  Understanding of hybrid environments, integrating on-premise infrastructure with cloud-based services.  Experience or working knowledge of CI/CD pipelines, using tools such as: o Azure DevOps o GitHub Actions  Comfortable working with IIS and Windows-based hosting environments, including deployment, configuration, and troubleshooting.  Ability to evaluate modernisation options from technical, operational, and cost perspectives, recommending pragmatic solutions suitable for a small business environment. Stakeholder & Vendor Management  Engage with business owners and department heads to translate business needs into technical deliverables.  Manage relationships with external suppliers, MSPs, and cloud service providers.  Support procurement activities, including vendor evaluation and contract management. Essential Skills & Experience Project Management  Proven experience delivering IT projects, ideally within small to medium-sized organisations.  Strong understanding of project delivery frameworks (PRINCE2, Agile, or hybrid approaches).  Ability to manage multiple workstreams in a fast-paced, evolving environment. IT Infrastructure  Solid understanding of IT infrastructure, including: o Windows Server / Wintel environments o Virtualisation platforms (e.g. VMware or equivalent) o Networking, storage, backup, and disaster recovery concepts  Experience working closely with infrastructure engineers or MSPs. Cloud & Modernisation  Experience with Microsoft Azure (App Services, Networking, Storage) and hybrid environments.  Knowledge of CI/CD pipelines (Azure DevOps, GitHub Actions).  Comfortable with IIS and Windows-based hosting.  Ability to assess and recommend practical modernisation and cloud migration solutions for small businesses. General  Strong communication and stakeholder management skills.  Commercial awareness and ability to balance technical solutions with business priorities.  Self-starter comfortable taking ownership and working with minimal supervision. Desirable Skills  Experience modernising legacy systems.  Knowledge of IT security best practices and compliance.  Exposure to SaaS platforms and modern application hosting models.  Previous experience working on fixed-term or transformation projects. What We Offer  Opportunity to play a key role in shaping the future IT landscape of a growing business.  Competitive, negotiable salary.  Project completion bonus linked to successful delivery.  Autonomy and visibility within the organisation.  Hybrid working flexibility (where applicable).

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  • Lead Generator
    Lead Generator
    hace 19 días
    Jornada parcial
    London

    High Ticket Lead Generator - Uncapped Commission - Property Company Overview Welcome to Pristine. Pristine is a second-generation, family-run business and a premium, design-led provider of bespoke curtains, blinds, shutters, and upholstery, serving residential and commercial clients across London. Established in 2004, Pristine has been proudly based in East Finchley (N2) from day one, with our operations anchored at Viceroy Parade. From here, we design, craft, and deliver exceptional window shading solutions that combine timeless craftsmanship with modern innovation. Our state-of-the-art showroom and in-house factory are led by an outstanding team of talented, experienced, and deeply passionate specialists. Every project is handled with meticulous attention to detail, technical expertise, and an uncompromising commitment to quality. Proud UK manufacturers. Pristine is a brand synonymous with luxury, precision, and opulence. We are renowned for delivering a truly bespoke, end-to-end service - from initial concept and consultation through to installation and long-term aftercare. No two projects are ever the same, and no request is too complex. We thrive on ambition and take pride in making the impossible possible. Our clients enjoy front-row access to market-leading fabrics, cutting edge hardware, smart technology, and graphic designs, supported by seamless execution and direct access to our expert team throughout the journey. We don’t simply supply window treatments - we create refined, functional spaces that elevate how people live, feel and exist. At Pristine, excellence isn’t an aspiration. It’s our standard. Role Description This role is open to university students, recent graduates, or sales professionals seeking hands-on B2C and B2B lead generation and sales experience within the luxury consumer interiors industry. You will be responsible for identifying, engaging, and qualifying new business opportunities, acting as a key entry point into Pristine’s sales pipeline. Key Responsibilities Proactively source, contact, and qualify leads across the following segments: • B2C (Residential), • B2B – One-Off Commercial Projects, • (e.g. restaurants, care homes, boutique hotels), • B2B – Supplier & Partner Network, • (e.g. interior designers, property developers, window manufacturers, estate agents), • Business Groups, • Community Groups Accurately capture and maintain the leads contact and project data within Pristine’s Lead Origination Tracker. Qualify prospects against agreed criteria and, once qualified, schedule appointments for meetings with Pristine’s management team. Your Gain Uncapped commission-only earnings Earn up to 20% commission on every lead you introduce that converts into a completed project. Commission is paid on successful outcomes only. Further details will be shared at interview stage. For context: a single B2C new-build project within our target demographic can be billed at £20,000+. This role is commission-only. Please apply only if this aligns with your risk appetite and earning goals. Real commercial and sales experience Develop strong commercial acumen through structured induction and hands-on, on-the-job training with Pristine’s experienced, market-leading team. • Highly transferable, practical skills Build capability in: • Market and opportunity research, • Creative and strategic lead sourcing, • Professional client communication (phone, email, and in person where required), • Accurate capture of client and project data Application Process Stage 1: Application & Screening • Register your interest by applying for this position., • To be considered, you must submit brief written responses to the following questions:, • What is one thing that genuinely sets you apart from other applicants?, • Why do you believe you can effectively find, contact, and qualify high-quality leads?, • Are you motivated by earning up to 20% commission? Why? Stage 2: Initial Interview • A virtual Teams interview to assess fit, mindset, and communication skills. Stage 3: In-Person Interview • Spend a day with the team at Pristine HQ, gaining firsthand exposure to our culture, standards, and ways of working. What Successful Applicants Receive • A complimentary Pristine window product (one window), once probation passed, allowing you to experience our craftsmanship first-hand. Perhaps the ultimate blackout blinds to enhance sleep quality. Quality sleep is proven to elevate both mental and physical performance., • Ad hoc, merit-earned rewards, recognising contribution, performance, and initiative., • Opportunities described above. Thanks Pristine Recruitment

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  • Business Analyst
    Business Analyst
    hace 2 meses
    Jornada completa
    Harrow

    Business Analysis & Systems Design • Analyse existing business processes and information systems to identify improvement opportunities, • Gather, document, and validate business and technical requirements from stakeholders, • Produce functional specifications, system models, and process documentation, • Translate business needs into logical and physical system designs, • Support solution architecture decisions in collaboration with development teams, • Ensure solutions are scalable, secure, and fit for operational use Healthcare Industry Responsibilities • Support IT systems used in healthcare, clinical, or health-adjacent environments, • Analyse workflows involving patient data, clinical reporting, or operational healthcare systems, • Ensure system designs align with data protection, confidentiality, and regulatory expectations (e.g. secure handling of health information), • Assist in the implementation or enhancement of systems supporting healthcare service delivery, • Work with healthcare stakeholders to ensure systems meet usability and compliance needs Delivery & Stakeholder Support • Act as a bridge between technical teams and non-technical users, • Support testing, user acceptance, and implementation planning, • Assist with impact assessments and controlled change management, • Maintain clear documentation to support long-term system maintenance Required Skills and Experience • Proven experience as an IT Business Analyst, Systems Analyst, or Systems Designer, • Strong understanding of systems development lifecycles (SDLC), • Experience producing structured requirements and system design documentation, • Ability to analyse complex systems and business processes methodically, • Experience working with stakeholders in regulated or structured environments, • Clear written and verbal communication skills

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  • Application Support Lead
    Application Support Lead
    hace 2 meses
    £50000–£70000 anual
    Jornada completa
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

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  • Software Engineer
    Software Engineer
    hace 2 meses
    £41700–£44350 anual
    Jornada completa
    London

    Overview: London Recruitment Services is currently recruiting on behalf of our client, a dynamic and fast-growing technology solution provider based in London, for the position of Software Engineer. This role is ideal for a highly skilled and technically proficient individual with strong leadership capabilities and a deep understanding of IT systems & infrastructure. You will work closely with our technical leads and product teams to build robust solutions that support the company’s long-term growth. The Role As a Software Engineer, you will play a key role in designing, developing, and maintaining high-quality software applications. You will work closely with our technical leads and product teams to build robust solutions that support the company’s long-term growth. This role is eligible for sponsorship under the Skilled Worker Visa (SOC 2136 – Programmers and Software Development Professionals). Key Responsibilities • Develop, test, and maintain high-quality software solutions., • Write clean, efficient, and well-documented code., • Contribute to system and application design, architecture, and planning., • Debug, diagnose, and resolve software defects and performance issues., • Collaborate with cross-functional teams including product managers, designers, and QA engineers., • Participate in code reviews and ensure development best practices., • Support continual improvement in development processes and tools. Essential Skills & Experience • Strong programming experience in at least one major language (e.g., Java, Python, C#, JavaScript, Go, or similar)., • Experience with software development lifecycle (SDLC) methodologies., • Knowledge of databases (SQL or NoSQL)., • Understanding of version control (e.g., Git)., • Ability to solve complex technical problems and think analytically., • Good communication skills and ability to work in a team environment. Desirable Skills • Experience with cloud platforms (AWS, Azure, or GCP)., • Familiarity with microservices, containerisation (Docker, Kubernetes)., • Front-end experience (React, Angular, Vue) or mobile development., • Experience working in an Agile environment. Benefits: • Competitive salary aligned with experience and visa requirement, • Visa sponsorship and compliance support, • Opportunity to work in a fast-growing technology environment, • Long-term career growth within the business support function Application Deadline: Applications will be evaluated continuously as they are received. Please ensure your submission by 20th December 2025 How to Apply: Interested candidates should apply through Job Today or send their CV and a short cover letter. Please note: Only shortlisted applicants will be contacted

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