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It technical support jobs in United Kingdom

  • Interior and FF&E Designer (Mid-level) | Global
    Interior and FF&E Designer (Mid-level) | Global
    3 days ago
    Full-time
    London

    About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention to detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary... We're looking for an Interior Designer who is passionate about creating exceptional consumer experiences and excited to be part of our expansion. In this role, you will support all phases of the design and build process---from test fits and concept design through construction administration - with a strong focus on FFE selection, as well as materials and supplier research and documentation. What You'll Own • Support the design, documentation, and execution of multiple high-quality projects by collaborating with all internal and external teams, • Assist with key initiatives from creation to implementation, • Contribute to ideating the conceptual framework for projects, • Work with the Design team and wider global team to maintain an on-brand project aesthetic appropriate to the market, • Provide regular updates to management and the project team, and work alongside and receive mentorship from Senior Designers., • Assist in coordinating with external consultants throughout the design process, • Support the determination and organisation of functional requirements, programming, space planning, and code analysis, • Help ensure design deliverables follow brand standards, including quality assurance policies and procedures, • Assist the Real Estate team in the due diligence process as needed, • Research and evaluate new materials and suppliers, manage sample and prototype orders, and document all related communications. Requirements • BArch / MArch degree in a design or design-related field, including but not limited to Interior Design or Architecture, • 5+ years of professional design experience in commercial or hospitality projects, • Proven ability to support and contribute to both design concepts and technical documentation across multiple project phases., • Solid understanding of materials, finishes and space planning., • Excellent oral, written, and graphic communication skills;, • Strong problem-solving skills and a proactive, detail-oriented approach to your work., • Experience working in collaborative design teams and contributing to project coordination., • Excellent organisational and 'people' skills., • Proficient in the following programs: BIM (Revit), all things Google, Bluebeam, Adobe Creative Suite Benefits and Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Great culture with regular team events \*Portfolios must be submitted for consideration \*\*This role is based in London, and periodic travel may be required

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  • 1st / 2nd Line Support Engineer – MSP (Hybrid, Immediate Start)
    1st / 2nd Line Support Engineer – MSP (Hybrid, Immediate Start)
    17 days ago
    £30000–£35000 yearly
    Full-time
    London

    We’re looking for an experienced 1st / 2nd Line Support Engineer to join a busy Managed Service Provider (MSP). This is a client-facing IT support role providing technical assistance across multiple customer environments. What You’ll Do: • Provide 1st and 2nd line support for multiple clients via tickets, phone, and email, • Troubleshoot Windows OS, end-user devices, hardware, and software issues, • Manage Microsoft 365 accounts, licences, and permissions, • Support Microsoft 365 services including Teams, Exchange, and SharePoint, • Assist with user onboarding/offboarding and Active Directory administration, • Diagnose basic networking issues (DNS, DHCP, TCP/IP), • Escalate complex problems to 3rd line support, • Maintain clear ticket notes and technical documentation, • Communicate technical issues effectively to non-technical users Skills & Experience: • Minimum 3 years’ experience in a 1st / 2nd line support role within an MSP environment, • Strong experience with Microsoft 365 / Office 365, • Solid knowledge of Windows OS and Active Directory, • Basic networking knowledge (DNS, DHCP, TCP/IP), • Experience working in a SLA-driven, client-facing environment, • Excellent communication, problem-solving, and multitasking skills, • Exposure to Microsoft Copilot (AI) in Microsoft 365 Why Join Us: • Hybrid working: 3 days office / 2 days home, • Fast-paced, varied MSP environment, • Immediate start, • No sponsorship – must have the right to work in the UK, • Apply today to take the next step in your IT support career!, • Job Type: Full-time Benefits: • Company pension, • Private dental insurance, • Private medical insurance, • Sick pay, • Work from home Work Location: Hybrid remote in London EC4N

    Immediate start!
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  • Head Barista
    Head Barista
    20 days ago
    £13–£14 hourly
    Full-time
    London

    ABOUT KŌHMI. kōhmi. is a young coffee and matcha shop in the City of London. We are building a simple, beautiful space centred around quality, calm, and good people. We believe in crafting an atmosphere through great coffee, carefully prepared Japanese teas, and warm, genuine hospitality. The space is designed to feel calm and welcoming during a busy day in the City. As a small business, every member of the team plays an important role in shaping the experience and culture from day one. We value kindness, attention to detail, and people who care about creating something special together. ABOUT THE ROLE As Head Barista, you will be the person we rely on to set the tone for the shop, both in the quality of the coffee and in the warmth of the experience we create for our guests. You will lead the day-to-day running of kōhmi., working closely with the founders to bring our vision to life. We need someone experienced and confident who can work independently, make good decisions under pressure, and naturally create an environment where people feel looked after. Your responsibilities will include: • Leading the daily operations of the shop, including opening, closing, and ensuring smooth service, • Preparing and serving high-quality coffee, matcha, and other drinks to a consistently excellent standard, • Creating a welcoming, calm atmosphere for every guest, • Supervising and supporting the barista team, helping them develop and maintain our standards, • Managing stock, placing orders, and keeping the shop well-organised, • Helping shape how we do things, from workflow and service to the overall guest experience, • Being a trusted point of contact when the founders are not on-site WHAT WE OFFER • A genuine opportunity to shape a brand and business from day one, • Close working relationship with the founders, with ability to contribute to the commercial side of building a coffee business, • A calm, thoughtfully designed workspace in the heart of the City, • A performance-based bonus scheme tied to monthly revenue targets, • Workplace pension, • A team that values kindness, quality, and doing things properly WHAT WE’RE LOOKING FOR • Proven barista experience, with strong technical skills in coffee preparation, • A genuine passion for coffee and an interest in the craft behind it, • Experience managing or supervising in a café or hospitality setting, • A self-driven approach, with the confidence to manage the shop independently, • A warm, positive presence that naturally makes people feel comfortable, • The ability to work quickly and smoothly, interacting and serving guests with warmth, • Reliability, trustworthiness, and a strong sense of personal responsibility, • Flexibility and adaptability, with a willingness to help build something new

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  • Director
    Director
    23 days ago
    £80000–£130000 yearly
    Full-time
    London

    A Senior IT Director at NatWest operates at the intersection of technology, business strategy, and regulatory compliance. The goal is to ensure technology platforms enable secure, scalable, and customer-focused banking services. Key Responsibilities • Set IT strategy aligned with business goals and digital transformation, • Lead large technology teams and oversee major delivery programmes, • Ensure system reliability, performance, and scalabilityacross banking platforms, • Drive cybersecurity, risk management, and regulatory compliance (e.g., Financial Conduct Authority, Prudential Regulation Authority), • Manage senior stakeholders, translating business needs into technical solutions, • Own budgets and vendor relationships for large-scale IT operations, • Champion innovation (cloud, data, digital banking) while maintaining stability What We're Looking For NatWest Group is looking for an experienced IT leader with strong strategic vision, proven delivery of large-scale technology programmes, and the ability to lead teams in a regulated environment. The role requires expertise in cloud and enterprise systems, excellent stakeholder management, and a solid understanding of risk and compliance with regulators such as the Financial Conduct Authority and the Prudential Regulation Authority. Why Join NatWest Group? • Work remotely with a collaborative and forward-thinking team., • Be part of a diverse, inclusive, and purpose-driven organization., • Enjoy meaningful work that helps shape the future of banking and customer experience.

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  • IT Quality Assurance (QA) & Testing Professional
    IT Quality Assurance (QA) & Testing Professional
    2 months ago
    £40000–£55000 yearly
    Full-time
    Harrow

    Job Overview We are seeking a highly skilled and detail-oriented IT Quality Assurance & Testing Professional to join our growing technology team in London. The ideal candidate will be responsible for ensuring the quality, performance, security, and reliability of software applications through structured testing processes and continuous quality improvements. This is a 100% office-based role, and only candidates currently residing inside London and able to work from the office will be considered. Key Responsibilities • Design, develop, and execute test plans, test cases, and test scenarios based on business and technical requirements, • Perform manual and automated testing for web, mobile, and backend applications, • Conduct functional, regression, integration, system, smoke, UAT, and performance testing, • Identify, document, and track defects using defect management tools (e.g., Jira, Azure DevOps), • Work closely with developers, product managers, and business stakeholders to ensure quality deliverables, • Validate data accuracy, API responses, and backend logic, • Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, reviews, and retrospectives, • Ensure compliance with QA standards, best practices, and security guidelines, • Support release activities and post-production validation, • Proven experience as a QA Engineer / Software Tester / IT Quality Analyst, • Strong understanding of SDLC, STLC, Agile, and Waterfall methodologies, • Hands-on experience with manual testing techniques, • Experience with test automation tools (Selenium, Cypress, Playwright, or similar), • Knowledge of API testing tools such as Postman or SoapUI, • Familiarity with SQL and database validation, • Experience using test management and bug tracking tools (Jira, TestRail, Azure DevOps), • Strong analytical, problem-solving, and documentation skills, • Experience with CI/CD pipelines, • Performance testing experience (JMeter, LoadRunner), • Knowledge of security testing basics, • ISTQB or equivalent QA certification, • Experience testing cloud-based applications (AWS / Azure) Eligibility Criteria (Mandatory) • Must be currently based inside London, • Must be able to work from office (no remote or hybrid option), • Must have the right to work in the UK

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