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It technical support jobs in United Kingdom

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  • IT Support Analyst
    IT Support Analyst
    19 days ago
    £32000–£38000 yearly
    Full-time
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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  • Wi-Fi Sales Engineer EMEA
    Wi-Fi Sales Engineer EMEA
    1 month ago
    £65000 yearly
    Full-time
    London

    Why Wyebot? Wyebot is a fast-growing and dynamic company, helping organizations optimize their business-critical Wi-Fi networks. We are currently seeking an experienced Sales Engineer to join our EMEA team. This is a fantastic opportunity to join a company with leading edge technology and scaling for rapid growth. With a collaborative and forward thinking culture we offer a great chance to join a dynamic environment with huge potential for future growth. 🌟 About the Role We are seeking a highly motivated and technically proficient Wi-Fi Sales Engineer to join our dynamic sales team. This role is the critical link between our cutting-edge wireless technology and our customers' business needs. The ideal candidate will possess deep expertise in Wi-Fi and networking technologies, coupled with excellent communication and presentation skills, to effectively support the sales cycle from initial contact through trial and post-sales engagement. 📝 Key Responsibilities • Technical Sales Support: Act as the primary technical resource for the sales team. Participate in sales calls, provide product demonstrations, and lead technical presentations to prospects and existing customers., • Customer Trial Support: Provide dedicated technical support and consultation to customers throughout the trial and proof-of-concept (PoC) phases, ensuring successful installation, configuration, and operation of the wireless solution., • Post-Sales Technical Assistance: Act as a technical escalation point post-sale, ensuring smooth handover to the implementation team and offering advanced support for complex issues during the initial deployment and stabilization period., • Proof-of-Concept (PoC) & Pilot Management: Plan, execute, and document successful Proof-of-Concept trials and pilot projects, ensuring the proposed solution meets customer performance metrics and expectations., • RFP/RFI Response: Develop detailed, technical responses to Requests for Proposals (RFPs) and Requests for Information (RFIs)., • Competitive Analysis: Stay informed about competitor products, market trends, and industry developments to effectively position our solutions and overcome technical objections., • Knowledge Transfer: Conduct technical training and workshops for external partners on new product features, deployment best practices, and troubleshooting., • Customer Relationship Management: Build and maintain strong, long-lasting technical relationships with key customer stakeholders and technical staff. 🎓 Qualifications Required: • Education: Bachelor’s degree in Computer Science, Electrical Engineering, Telecommunications, or a related field, or equivalent practical experience., • Experience: Minimum of 5+ years of experience in a pre-sales, sales engineering, network engineering, or solutions architect role, specifically focused on enterprise Wi-Fi and wireless networking., • Technical Acumen: Deep working knowledge of Wi-Fi standards (e.g., 802.11, a/b/g/n/ac/ax), RF fundamentals, network protocols (TCP/IP, VLANs, QoS), and Wi-Fi security protocols (WPA/WPA2/WPA3, 802.1X and authentication methods)., • Highly Desirable: Familiarity and technical experience with multiple leading Wi-Fi vendor platforms (e.g., Cisco/Meraki, Aruba, Juniper/Mist, Ruckus, etc.)., • Highly Desirable: Professional-level networking certification (e.g., CWNP, CCNA/CCNP Wireless or equivalent vendor-specific certifications like Aruba, Cisco Meraki, etc.)., • Highly Desirable: Deep understanding of 802.1\text{x} network access control (NAC) and integration with RADIUS/AAA servers., • Bonus: Familiarity with cloud-managed networking platforms., • Bonus: Familiarity or experience with site surveys and RF planning tools (e.g., Ekahau)., • Bonus: Experience with advanced network security solutions beyond Wi-Fi (e.g., Next-Generation Firewalls, IDS/IPS)., • Bonus: Fluency in additional languages such as French, Spanish or German would be an advantage. 📊 Performance Metrics (KPIs) • Achievement of assigned sales quota in collaboration with the Account Manager., • Successful conversion rate of PoCs/pilots to closed deals., • Customer satisfaction scores for technical engagements., • Quality and accuracy of technical proposals and SOWs (Statements of Work). 📍 Work Environment & Travel • This is a remote position based in the EMEA region (Europe, Middle East, and Africa)., • The primary function of product demonstrations and technical consultation will be conducted remotely from a home office., • Ability to travel is required for key customer meetings, industry events, or internal team meetings, but will not exceed 25% within the EMEA region. Remuneration • Base Salary: £65,000 p.a. Performance Related Bonus: £20,000 p.a., • Total OTE: £85,000 p.a.

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  • Business Analyst
    Business Analyst
    27 days ago
    Full-time
    Harrow

    Business Analysis & Systems Design • Analyse existing business processes and information systems to identify improvement opportunities, • Gather, document, and validate business and technical requirements from stakeholders, • Produce functional specifications, system models, and process documentation, • Translate business needs into logical and physical system designs, • Support solution architecture decisions in collaboration with development teams, • Ensure solutions are scalable, secure, and fit for operational use Healthcare Industry Responsibilities • Support IT systems used in healthcare, clinical, or health-adjacent environments, • Analyse workflows involving patient data, clinical reporting, or operational healthcare systems, • Ensure system designs align with data protection, confidentiality, and regulatory expectations (e.g. secure handling of health information), • Assist in the implementation or enhancement of systems supporting healthcare service delivery, • Work with healthcare stakeholders to ensure systems meet usability and compliance needs Delivery & Stakeholder Support • Act as a bridge between technical teams and non-technical users, • Support testing, user acceptance, and implementation planning, • Assist with impact assessments and controlled change management, • Maintain clear documentation to support long-term system maintenance Required Skills and Experience • Proven experience as an IT Business Analyst, Systems Analyst, or Systems Designer, • Strong understanding of systems development lifecycles (SDLC), • Experience producing structured requirements and system design documentation, • Ability to analyse complex systems and business processes methodically, • Experience working with stakeholders in regulated or structured environments, • Clear written and verbal communication skills

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  • Application Support Lead
    Application Support Lead
    27 days ago
    £50000–£70000 yearly
    Full-time
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

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  • Software Engineer
    Software Engineer
    27 days ago
    £41700–£44350 yearly
    Full-time
    London

    Overview: London Recruitment Services is currently recruiting on behalf of our client, a dynamic and fast-growing technology solution provider based in London, for the position of Software Engineer. This role is ideal for a highly skilled and technically proficient individual with strong leadership capabilities and a deep understanding of IT systems & infrastructure. You will work closely with our technical leads and product teams to build robust solutions that support the company’s long-term growth. The Role As a Software Engineer, you will play a key role in designing, developing, and maintaining high-quality software applications. You will work closely with our technical leads and product teams to build robust solutions that support the company’s long-term growth. This role is eligible for sponsorship under the Skilled Worker Visa (SOC 2136 – Programmers and Software Development Professionals). Key Responsibilities • Develop, test, and maintain high-quality software solutions., • Write clean, efficient, and well-documented code., • Contribute to system and application design, architecture, and planning., • Debug, diagnose, and resolve software defects and performance issues., • Collaborate with cross-functional teams including product managers, designers, and QA engineers., • Participate in code reviews and ensure development best practices., • Support continual improvement in development processes and tools. Essential Skills & Experience • Strong programming experience in at least one major language (e.g., Java, Python, C#, JavaScript, Go, or similar)., • Experience with software development lifecycle (SDLC) methodologies., • Knowledge of databases (SQL or NoSQL)., • Understanding of version control (e.g., Git)., • Ability to solve complex technical problems and think analytically., • Good communication skills and ability to work in a team environment. Desirable Skills • Experience with cloud platforms (AWS, Azure, or GCP)., • Familiarity with microservices, containerisation (Docker, Kubernetes)., • Front-end experience (React, Angular, Vue) or mobile development., • Experience working in an Agile environment. Benefits: • Competitive salary aligned with experience and visa requirement, • Visa sponsorship and compliance support, • Opportunity to work in a fast-growing technology environment, • Long-term career growth within the business support function Application Deadline: Applications will be evaluated continuously as they are received. Please ensure your submission by 20th December 2025 How to Apply: Interested candidates should apply through Job Today or send their CV and a short cover letter. Please note: Only shortlisted applicants will be contacted

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  • IT Project Manager
    IT Project Manager
    1 month ago
    £31000–£34500 yearly
    Full-time
    Romford

    WE ARE HIRING IT PROJECT MANAGER A&H Creative Business Solutions Limited is looking for a highly skilled and motivated IT Project Manager to join our growing team. The ideal candidate will oversee and deliver IT projects on time, within scope, and within budget, while ensuring high-quality outcomes and smooth communication between clients, stakeholders, and technical teams. Key Responsibilities: • Plan, manage, and deliver IT projects from initiation to completion., • Coordinate with internal teams, clients, and external vendors., • Define project scope, goals, timelines, and resource allocation., • Monitor project progress and prepare regular status reports., • Identify project risks and implement mitigation strategies., • Ensure all project deliverables meet quality standards and business requirements., • Lead project meetings and maintain documentation throughout the project lifecycle., • Manage project budgets and ensure cost efficiency., • Support the implementation of new technologies and system improvements., • Maintain effective communication and strong relationships with stakeholders. Required Skills & Qualifications: • Proven experience as an IT Project Manager or similar role., • Strong understanding of project management methodologies., • Excellent communication, leadership, and problem solving skills., • Ability to manage multiple projects simultaneously. Education & Experience: • Bachelor’s or Masters degree in IT, Computer Science, Project Management or a related field experience minimum 3 year., • Professional certifications related to job are preferred but not mandatory.

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  • IT Technician
    IT Technician
    1 month ago
    £32000–£35000 yearly
    Full-time
    London

    The IT User Support Technician provides technical assistance to Skyhaus staff and clients using our digital and project-management systems. This role ensures all IT platforms, networks, and hardware operate efficiently, securely, and with minimal disruption to business operations. Key Responsibilities: • Deliver first- and second-line support for software, hardware, network, and account-access issues., • Support staff and clients with the use, configuration, and troubleshooting of project-management tools and related applications., • Install, configure, update, and maintain company devices, including laptops, mobile devices, peripherals, and AV equipment., • Monitor and maintain network performance, Wi-Fi reliability, security controls, and backup procedures., • Manage hardware inventory, device lifecycle, asset tracking, and documentation., • Perform routine system updates, patch management, and antivirus monitoring., • Assist with onboarding/offboarding processes, user provisioning, and permission management., • Produce clear technical documentation, guides, and training materials for users., • Escalate complex technical issues and collaborate with external vendors when required., • Contribute to continuous improvement of IT processes and support workflows. Skills & Requirements: • Strong troubleshooting ability across Windows, macOS, mobile OS, and cloud-based platforms., • Familiarity with networking basics (TCP/IP, switches, routers, Wi-Fi)., • Experience supporting productivity and project-management software., • Excellent communication, customer-service, and problem-solving skills., • Ability to manage multiple priorities in a fast-paced environment.

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  • Finance Manager
    Finance Manager
    2 months ago
    £50000–£60000 yearly
    Full-time
    London

    Job Title: Finance Manager Salary: £55,000 per annum Contract Type: Full-time, permanent Reporting to: Finance Director Location: Knightsbridge, London (office-based, Monday–Friday, 9am–5pm) Role Overview We’re looking for a Finance Manager to lead the day-to-day operations of our finance team. Reporting to the Finance Director and managing two finance staff, this is a hands-on role covering all core accounting processes, month-end reporting, and financial oversight. You'll ensure the accuracy of financial records, support planning and budgeting, and help maintain the smooth running of the finance function. This role suits someone confident in both the technical side of accounting and team management, with the ability to work independently in a small, fast-paced team. Key Responsibilities • Manage daily finance operations including purchase and sales ledgers, bank reconciliations, payroll journals, and staff expenses, • Oversee and support two finance team members, ensuring timely and accurate work across all transactional areas, • Prepare and post month-end journals; complete balance sheet reconciliations, • Monitor cash flow and working capital, and produce regular cash forecasts, • Produce monthly management accounts with supporting analysis for senior leadership, • Support annual budgeting and forecasting processes, • Assist with year-end accounts preparation and work with external auditors as needed, • Ensure compliance with accounting standards and company policies, including VAT and other statutory obligations, • Maintain and improve finance systems and processes, including training the team as needed, • Provide ad hoc financial analysis and reporting for the Finance Director and other senior stakeholders Skills and Experience • Qualified or part-qualified accountant (ACA, ACCA, CIMA), or qualified by experience, • Minimum 5 years’ experience in finance or accounting, including some team management, • Strong understanding of UK GAAP and VAT, • Proficient in Excel and familiar with common finance systems, • Comfortable working in a small, hands-on team with a varied workload, • Clear communicator with a focus on accuracy and meeting deadlines WHO WE ARE Lux Group is responsible for revolutionising the world of kitchen design and transforming this humble room into the prestigious focal point of the home, the pioneering spirit of our founders remains at the heart of every Lux Group creation today. Home to our workshop for more than four decades, it is here that every piece of Lux Group furniture is crafted by hand by a team of expert artisans and bespoke designers. Within the workshop, traditional joinery goes hand in hand with state-of-the-art machinery, and generations of skill and passion infuse every creation, with each finished piece bearing the name of the craftsman responsible for making it. If you are tenacious and hungry for success then we want to hear from you!

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