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It technical support jobs in United Kingdom

  • IT Support Analyst
    IT Support Analyst
    18 days ago
    £32000–£35000 yearly
    Full-time
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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  • Maintenance Manager
    Maintenance Manager
    15 hours ago
    Full-time
    London

    Imagine being at the heart of keeping our property running smoothly — creating safe, efficient, and well‑maintained spaces that allow our guests and teams to thrive every day. As Maintenance Manager, you’ll lead our maintenance operations with confidence and care, ensuring every piece of equipment, system, and facility performs at its best. You’ll guide a high‑performing team, respond quickly to challenges, and maintain the standards that keep our environment welcoming, reliable, and safe. What You Will Do In This Splendid Role: • Lead and coach the maintenance team, • Manage preventive and corrective maintenance, • Oversee equipment upgrades and repairs, • Troubleshoot using control systems and technical diagrams, • Ensure safety compliance and maintain accurate records, • Liaise with Hotel Management and staff to carry out required painting, redecoration and general maintenance duties, • Carry out all administrative work related to maintenance operations, ensuring all jobs are accurately logged from request through to completion What makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who values transparency, communication, and teamwork., • Nimble - You anticipate challenges, make informed decisions fast, and adapt strategies to keep operations running smoothly., • Brilliant - You bring technical expertise, strategic insight, and a passion for continuous improvement., • Honest - You’re someone who leads with integrity and accountability. Agility defines how we lead. We plan ahead, adapt quickly, and always put people at the heart of what we do. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Four Points Flex by Sheraton - London Euston Splendid Hospitality Group opened the UK’s first Four Points Flex by Sheraton in 2024 following a £50 million investment. The Art Deco inspired building is located in a prime location within walking distance of Euston, Kings Cross & St Pancras International stations. 201 cosy guest rooms with a modern feel and stylish, nature- inspired decor, as well as a bustling restaurant, bar and an onsite Caffé Nero.

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  • D365 Test Manager
    D365 Test Manager
    1 day ago
    £80000–£90000 yearly
    Full-time
    Southall

    About the context The D365 Programme is a multi-year global transformation Programme in Finance & Operations implementing Microsoft Dynamics 365 across all regions. It aims to harmonise multiple regional ERPs existing globally, while respecting divisional operating models and business specificities. It will create a standardized, single global core ERP model, based on the SaaS Microsoft D365 F&O platform. AI and intelligent automation have become central pillars of the testing and quality strategy — enabling faster test preparation, more predictable execution, higher coverage, and significant cost optimisation across global and regional deployments. Your role We are seeking a forward-looking D365 Test Manager who will lead the Programme's global testing with a strong bias toward AI adoption, automation, and intelligent quality assurance. Although operating as a solo Test Manager, you will work closely with System Integrator (SI) partners who bring specialised automation capabilities, including AI-driven script generation, automated execution, and accelerator-based testing services. Your role is to ensure these partners deliver maximum value, quality, and efficiency — especially through automation that reduces manual effort and lowers testing cost. You will own the global testing framework, govern SAT and Regression Testing, and enable regions to execute SIT/UAT/OAT successfully — all while embedding AI into the testing lifecycle and continuously identifying opportunities for automation across scenarios, processes, and releases. The impact you can create AI & Automation Leadership (Top Objective) ▪ Establish an AI-first testing strategy for the Programme. ▪ Lead adoption of AI tools such as Lidana (automated script generation), Tosca (automated regression), and AI copilots within ADO. ▪ Identify automation opportunities across GCM and regional processes. ▪ Expand automation coverage to reduce manual testing cycles and cost. ▪ Integrate automated tests into CI/CD pipelines. ▪ Use AI analytics to predict risks and improve quality outcomes. Delivery Management (AI-Optimised Execution) ▪ Govern SAT and Global Regression Testing end-to-end. ▪ Align global teams and regions to AI-enhanced testing plans. ▪ Drive readiness across SAT → SIT → UAT → OAT → Go-Live. ▪ Use AI-augmented dashboards for visibility and forecasting. Partner Management – With an Automation-Focused Ecosystem ▪ Collaborate with SI partners who provide automation-led scripting and execution services. ▪ Ensure partners maximise AI accelerators and automation toolkits. ▪ Challenge estimates and validate automation opportunities.▪ Drive accountability for quality, automation throughput, and SLA adherence. Delivery Assurance & Quality Governance ▪ Maintain and evolve the global testing governance framework. ▪ Ensure AI-supported traceability and automated evidence. ▪ Monitor risks and defects with AI-generated insights. Testing Strategy & Global Governance (AI-Enabled) ▪ Own global testing strategy across all testing phases. ▪ Maintain AI-enhanced templates, playbooks, and ADO structures. ▪ Improve the framework using AI release insights. Regional Enablement – Regions Execute, You Govern & Guide ▪ Provide AI-supported guidance and readiness standards. ▪ Support regions during SIT/UAT/OAT and ensure adoption of automation where valuable. Regression Testing Ownership – AI-Powered Two-Layer Model ▪ Govern Global Regression (RT1) and support Regional Regression (RT2). ▪ Expand automated regression coverage. ▪ Use AI analytics to maintain and optimise the regression suite. Test Automation – Core Pillar of the Role ▪ Lead automation strategy and roadmap. ▪ Scale automated regression for Platform Updates and global releases. ▪ Integrate automated tests into pipelines. ▪ Increase automation coverage every release. Success criteria ▪ Test Strategy refined if necessary and deployed. ▪ Quality Gates enforced. ▪ Test Coverage => 100%. ▪ Defect Leakage => 0. Tools & ADO Excellence ▪ Improve ADO setup for planning, execution, and reporting. ▪ Use AI dashboards for predictive insights. ▪ Capture lessons learned through AI-driven analysis. Technical Skills ▪ Strong technical foundation in Microsoft Dynamics 365 Finance & Operations, with a deep understanding of multi-system ERP landscapes (iPaaS, Power Platform, regional integrations) and the ability to diagnose cross-system issues and dependencies. ▪ Expert-level proficiency in Azure DevOps (ADO) for end-to-end test governance: planning, execution tracking, defect lifecycle, analytics, and release readiness.▪ Advanced AI-enabled and automation-driven testing capabilities, including: Lidana for AI- accelerated script generation and scenario optimisation; Tosca (or equivalent) for automated end-to-end and regression testing, especially for Platform Updates and repeatable global processes. ▪ Proven ability to scale test automation, integrate automated suites into CI/CD pipelines, and apply AI insights to improve coverage and efficiency. ▪ Familiarity with Azure cloud services, modern integration patterns (API-based, event-driven, middleware orchestration), and cloud-native monitoring models. ▪ Strong delivery discipline using Smartsheet, MS Project, or equivalent tools for managing timelines, dependencies, and multi-team coordination. ▪ Experience working with global stakeholders, SMEs, product teams and partnering with top- tier SIs (Avanade, Capgemini, PwC, HSO). What you will bring ▪ 10+ years of ERP testing leadership in large, global, multi-region programmes (ideally D365 F&O), with strong command of SAT, SIT, UAT, OAT and Regression cycles. ▪ Extensive experience overseeing testing in highly integrated environments and driving risk management, dependency control, and issue resolution. ▪ A strong automation background, with hands-on experience using Lidana (or similar test scripting tools) and Tosca (or equivalent test execution tools) to accelerate test preparation, expand automation coverage, and validate Platform Updates. ▪ Demonstrated ability to embed automated tests into CI/CD, scale automation release-over- release, and foster an efficiency-focused testing culture. ▪ Strong communication, stakeholder management, and organisational skills, able to lead multiple testing cycles in fast-paced global environments. ▪ A continuous-improvement and analytical mindset, with focus on AI adoption, automation expansion, and quality-driven delivery. ▪ Professional certifications such as Prince2 Practitioner or PMP, with fluency in English (French is an advantage).

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  • Sales Administrator
    Sales Administrator
    2 months ago
    £31000–£35000 yearly
    Full-time
    London

    We are currently seeking an enthusiastic, passionate and experienced Sales Administrator to join our team. You will be joining a well-known company in the region and will play a pivotal role for the smooth growth of our business. We are currently in need of a skilled Sales Administrator to match the expansion of our business and to meet the enhanced customers’ demand. KEY DUTIES AND RESPONSIBILITIES: · Process client service requests and orders received via in-store, telephone, and online channels accurately and efficiently · Prepare and issue quotations, invoices, service agreements, and related business documentation for IT and consultancy services · Maintain and update client records, project files, and sales/service data using internal systems and databases · Coordinate with technical teams and consultants to confirm service requirements, availability, timelines, and delivery schedules · Liaise with internal departments and external partners to ensure timely delivery of IT and business support services · Support management with reports, service summaries, client updates, and general administrative and operational tasks In addition to the responsibilities referred to above, you must have excellent communication skills and a great sense of innovation and leadership quality. You need to be flexible, self-motivated, organised and time sincere. You must have the ability to work independently as well as a part of team having excellent attention to details. Experience in the similar role for 3 years is desirable. If you are a skilled Sales Administrator looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Working Hour: 37.5 Hours per week

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  • Web Designer
    Web Designer
    2 months ago
    £15–£20 hourly
    Part-time
    London

    The Role We aren’t looking for just another web designer who builds a site and walks away. We are looking for a Digital Architect. You will be the bridge between aesthetic user experience, intelligent automation, and explosive audience growth. In this role, you will own our digital footprint. You will design high-converting web experiences, but you will also integrate AI-driven workflows to automate our backend and leverage SEO-forward content strategies to turn our social channels into lead-generation machines. What You’ll Be Doing 1. Web Architecture & Design (The Foundation) • Design and develop responsive, high-performance websites using [WordPress/Webflow/Custom Stack]., • Implement UI/UX best practices to maximize conversion rates and reduce bounce rates., • Integrate AI-powered chatbots and dynamic personalization tools to improve visitor engagement. 2. AI Automation & Workflow Integration • Build and maintain automation workflows (using tools like Zapier, Make.com, or custom API scripts) to connect our website, CRM, and social media platforms., • Utilize AI tools (e.g., GPT-4, Midjourney, Jasper) to streamline content creation, personalized email campaigns, and customer support ticketing., • Implement automated data collection to drive smarter A/B testing and design iterations. 3. Social Media & SEO Growth Engine • The SEO Lead: Execute advanced on-page and technical SEO strategies. You don’t just "write for Google"—you structure data to dominate search rankings., • Content Management: Oversee our multi-platform content calendar. You’ll use AI to repurpose blog posts into high-performing social clips, threads, and newsletters., • Audience Scaling: Manage growth campaigns. We aren’t looking for vanity metrics; we want followers and subscribers who actually convert. You will optimize our social social-to-site funnels to create a viral growth loop. Who You Are • A "Hybrid" Thinker: You understand the color theory of a beautiful landing page as well as the logic of a complex automation workflow., • Data-Obsessed: You know that a pretty design is useless if it doesn't convert. You live for analytics, heatmaps, and trend reports., • AI-Fluent: You don’t fear AI; you view it as a superpower. You stay ahead of the curve on new tools that can save time and increase ROI., • Growth-Minded: You understand the mechanics of how content goes viral and how to convert an Instagram follower into an email subscriber. Required Skills & Toolkit • Design: Figma, Adobe CC, [Your preferred Web Builder]., • Automation: Make (Integromat), Zapier, or Python proficiency., • SEO/Analytics: SEMrush/Ahrefs, Google Analytics 4, Search Console., • Content/Social: Experience with social media scheduling/management tools (e.g., Buffer, Hootsuite, or Metricool)., • AI: Proficiency in prompt engineering for content creation and workflow automation. Why Join Us? • Freedom to Innovate: We want your ideas. If you see a better way to automate a task or a new social trend to capitalize on, we want you to run with it., • Impact: Your work will directly correlate to our follower count and revenue growth., • Growth: We invest in your learning, giving you access to the latest AI tech and marketing certifications.

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  • Business Development Associate
    Business Development Associate
    2 months ago
    Full-time
    London

    Business Development Associate Location: London (Fully Onsite) Department: Commercial / Sales Reports to: Commercial Team Lead Join Conosco and Help Businesses Transform Through Technology At Conosco, we help ambitious organisations unlock the full potential of technology through managed IT services, cloud solutions, cybersecurity, business continuity, and digital transformation expertise. We are looking for a driven, ambitious, and commercially minded Business Development Associate to join our growing Commercial Team. This is an exciting opportunity for someone who thrives on building relationships, opening doors, creating opportunities, and making a direct impact on business growth. This is not a traditional sales development role. You'll be trusted to engage decision-makers, run discovery conversations, develop opportunities, and progress deals through the sales cycle. Working alongside experienced sales and technical specialists, you'll play a key role in helping organisations solve real business challenges through technology. If you're motivated by targets, enjoy speaking with senior business leaders, and want a clear pathway into a Business Development Manager role, we'd love to hear from you. What You'll Be Doing: Generate New Business Opportunities • Identify and engage organisations that fit Conosco's ideal customer profile, • Build and maintain a healthy pipeline of SMB and mid-market prospects, • Research target organisations and key decision-makers, • Create and execute strategic outreach campaigns Drive Outbound Sales Activity You'll be responsible for creating new opportunities through: • Cold calling, • Email outreach, • LinkedIn networking and social selling, • Event follow-up and networking activities, • Marketing campaign engagement Your objective will be to secure meetings with senior stakeholders, including: • Managing Directors, • CEOs, • Finance Directors, • IT Managers, • Heads of Technology, • Operations Leaders Conduct Discovery & Qualification Meetings You'll lead meaningful conversations to understand: • Current IT environments and support models, • Cybersecurity risks and challenges, • Cloud adoption and transformation plans, • Business growth objectives, • Operational pain points and inefficiencies You'll qualify opportunities and determine how Conosco's services can deliver measurable value. Position Technology Solutions Develop expertise across our core service portfolio, including: • Fully Managed IT Support, • Co-Managed IT Services, • Cybersecurity Solutions, • Microsoft 365 & Azure Cloud Services, • Backup & Disaster Recovery, • Business Continuity Solutions, • Mobile Communications You'll confidently communicate the commercial and operational benefits of our solutions to prospective clients. Support Proposal Development & Sales Progression • Work alongside technical specialists to develop tailored solutions, • Assist in preparing commercial proposals and recommendations, • Present solutions to prospective customers, • Progress opportunities through the sales cycle, • Manage smaller opportunities through to close Collaborate Across the Business You'll work closely with: • Marketing Teams, • Technical Consultants, • Pre-Sales Specialists, • Service Delivery Teams, • Senior Sales Leadership Ensuring prospects experience a seamless journey from initial engagement through to onboarding. Manage Your Pipeline • Maintain accurate CRM records, • Track sales activity and performance metrics, • Report on pipeline development and opportunities, • Forecast potential revenue generation, • Consistently work towards and exceed sales targets What We're Looking For Essential Experience • Experience in sales, business development, lead generation, or account management, • Proven ability to generate and develop new business opportunities, • Experience conducting outbound prospecting activities, • Strong communication and presentation skills, • Confidence engaging senior decision-makers, • Excellent relationship-building abilities, • Strong organisational and pipeline management skills, • CRM experience and sales process discipline Personal Attributes We're looking for someone who is: ✔ Ambitious and career-focused ✔ Confident and resilient ✔ Highly motivated by success and achievement ✔ Naturally curious and consultative ✔ Commercially aware and business-minded ✔ Energetic and proactive ✔ Competitive and target-driven ✔ Passionate about building relationships Most importantly, you'll be someone who enjoys creating opportunities and helping clients solve business challenges through technology. Why Join Conosco? Career Progression That Rewards Performance This role offers a genuine pathway into a Business Development Manager position. From day one, you'll be trusted to: • Own your pipeline, • Develop opportunities independently, • Engage senior stakeholders, • Contribute directly to revenue growth As your success grows, you'll progress into larger opportunities, increased deal ownership, and greater strategic responsibility. High performers can expect accelerated career progression into senior commercial roles, with opportunities to influence go-to-market strategy, lead key client engagements, and mentor future team members. What Success Looks Like In your first 12 months, you'll be: • Building a strong pipeline of qualified opportunities, • Creating meaningful relationships with decision-makers, • Consistently exceeding activity and opportunity targets, • Contributing directly to new business revenue, • Becoming a trusted advisor to prospective clients, • Positioning yourself for promotion into a Business Development Manager role Ready to Build Your Sales Career? If you're a motivated sales professional looking for an opportunity where your effort directly impacts your success, and you want to develop your career within a growing technology business, we'd love to hear from you. Apply today and become part of a team that's helping businesses achieve more through technology

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  • IT Quality and Testing Professional
    IT Quality and Testing Professional
    2 months ago
    Full-time
    London

    Job Title: IT Quality and Testing Professional Salary: £42,000 per annum Location: Suite 6.03, 1 Harbour Exchange Square, London, England, E14 9GE Company: ENRIGIN (EUROPE) LIMITED Employment Type: Full-time, Permanent IT Quality and Testing Professional ENRIGIN (EUROPE) LIMITED is seeking a highly motivated and detail-oriented IT Quality and Testing Professional to join our growing team in London. This role is responsible for ensuring the quality, reliability, security, and performance of software applications and IT systems through comprehensive testing, quality assurance processes, and continuous improvement initiatives. Key Responsibilities • Develop, maintain, and execute detailed test plans, test cases, and testing strategies for software applications and IT systems., • Conduct functional, integration, system, regression, performance, and user acceptance testing., • Identify, document, track, and manage software defects and collaborate with development teams to ensure timely resolution., • Perform quality assurance reviews throughout the software development lifecycle., • Analyse system requirements, technical specifications, and business requirements to ensure comprehensive test coverage., • Support automated testing initiatives and contribute to the development of testing frameworks and scripts., • Monitor system performance and reliability, identifying potential risks and areas for improvement., • Verify compliance with internal quality standards, security requirements, and industry best practices., • Produce testing reports, quality metrics, and recommendations for stakeholders and senior management., • Collaborate with software developers, business analysts, project managers, and external partners to deliver high-quality solutions., • Participate in continuous process improvement activities to enhance testing efficiency and software quality. Requirements • Bachelor's degree or equivalent qualification in Computer Science, Software Engineering, Information Technology, or a related field., • Minimum 3 years of experience in software testing, quality assurance, or IT quality management., • Strong understanding of software development life cycles (SDLC) and testing methodologies., • Experience with manual and automated testing tools and frameworks., • Knowledge of defect tracking and test management tools., • Familiarity with web applications, APIs, databases, and cloud-based systems., • Strong analytical, problem-solving, and troubleshooting skills., • Excellent attention to detail and commitment to delivering high-quality outcomes., • Strong written and verbal communication skills., • Ability to work independently and collaboratively within a multidisciplinary team. Desirable Skills • Experience with automation tools such as Selenium, Cypress, Playwright, or similar platforms., • Knowledge of Agile and Scrum methodologies., • Understanding of CI/CD pipelines and DevOps practices., • Experience with performance and security testing., • Professional certifications in software testing or quality assurance would be advantageous. Benefits • Competitive salary of £42,000 per annum., • Opportunity to work within an innovative and international business environment., • Professional development and career progression opportunities., • Collaborative and supportive team culture., • Exposure to a wide range of technology and digital transformation projects. To apply, please submit your CV and supporting documents to the hiring team at ENRIGIN (EUROPE) LIMITED.

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