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ITSM Consultant (ServiceNow or Halo). Exalto consulting are currently recruiting for a permanent ITSM consultant this is servicenow or Halo, this will be remote working and paying £70,000-£75,000 + 15% bonus depending on experience. Expert level installation, configuration and support experience o

IT Service Manager - ITIL / ITSM - hybrid - £80K. IT service management, ITSM, ITIL, including awareness of Devops /.

IT services, managed services, or operations/ITSM consulting. Deep expertise in ITSM and Business Process Operations, including service delivery and operating models. Shape and evolve the AI-enabled ITSM and Business Process Operations service offering, from concept to market-ready portfolio.

Role: ServiceNow - Senior Architect (ITSM, HRSD). Define architecture and solution designs for new HRSD/ITSM implementations and. Strong experience across ITSM and HRSD ServiceNow modules.

ServiceNow Project Manager - ITSM/HRSD. Lead the full lifecycle delivery of ServiceNow projects (ITSM and HRSD), from initiation through to go-live and hypercare.

If you love owning revenue, building long-term customer relationships, and turning happy customers into bigger ones, this is a role where your impact is visible fast.UK footprint and a loyal customer base across mid-market organisations.IT and operations through to service delivery and automation.UK

A global leader in digital transformation is seeking a Servicenow Architect to oversee technical solutions and ensure design integrity.This role requires 8+ years of experience in solution design, expertise in ServiceNow, and the ability to lead cross-functional initiatives.The ideal candidate will

Strong technical expertise in ServiceNow platform features, including ITOM, ITSM, IRM, or HRSD. Configure and maintain ServiceNow modules, focusing on IT Service Management (ITSM), IT Operations Management (ITOM), Incident, Problem, Change, and Release Management.

This senior role focuses on enterprise sales strategy and requires applicants to have over 12 years of experience in technology sales, particularly in ITSM or enterprise platforms.

Driving ITSM processes (Incident, Request, Problem, Change, Service Catalogue) and continually reshaping them to reduce demand and improve flow. Driving and steering the governance and strategic direction of ITSM tooling to support efficient, consistent service management practices. IT Service Manag

A UK-based luxury automotive brand is seeking an IT Support Analyst to provide high-quality support across the organization.You will act as the primary contact for IT issues, ensuring effective incident and service request management.Key responsibilities include delivering technical support, diagnos

IT Service Management (ITSM) Platform Lead is responsible for the strategic ownership, development, and continuous optimisation of Merlin’s enterprise ITSM platform - primarily ServiceNow. Lead the design, configuration, enhancement and documentation of ITSM modules and workflow. Own and lead all

This role offers an opportunity to work with scripting languages and ITSM tools.

A global technology consulting firm is seeking an ITSM Process Consultant to implement and manage ITSM processes in London.

Business Analyst supporting ITSM initiatives. Strong functional knowledge of ITIL-based ITSM processes. We are Systematix and we are currently looking for an ITSM Business Analyst for our client.

A leading IT solutions provider in the United Kingdom is looking for a skilled ServiceNow Developer to oversee the implementation of the ITSM module. The ideal candidate will need a minimum of 4 years of ITSM experience with at least 3 years of ServiceNow expertise and a solid background in Web Serv

Experience in implementing ITSM Processes as per ITIL 2011 best practices. Capable of handling end to end ITSM implementation.

Stay up-to-date with the latest ITSM trends, tools, and technologies, and recommend enhancements to improve service management capabilities. ITSM, CSM, ITOM) and a solid understanding of their configuration and administration. You are an expert IT professional with a deep understanding of IT Service

A leading recruitment firm is seeking a Senior ServiceNow Developer with expertise in ServiceNow development, configuration, and architecture to join their team in London.The ideal candidate will be responsible for solutions across key ServiceNow modules and will work closely with stakeholders.A Cer

Look at Improving problem resolution times by streamlining ITSM processes. Strong understanding of IT Service Management (ITSM) and the ITIL best practice framework, ideally ITIL certified.

A leading IT services company is looking for a skilled Performance Engineer based in Edinburgh.You will provide technical support at the customer site, ensuring prompt and professional resolution of IT issues.Your role includes monitoring system performance, managing incidents through JIRA, and main

Step into a role where your expertise shapes the next generation of IT services.As a Service Architect at CGI, you will help clients reimagine how technology enables exceptional user experiences, strengthens operational performance, and delivers measurable business outcomes.You’ll work at the fore

A growing technology company in Lancashire is looking for an experienced Configuration & Asset Manager to oversee the integrity of their assets and configuration management.The ideal candidate will have strong hands-on experience in this area and proven skills in a dynamic setting.You will work clos

The ITSM Service Manager is responsible for managing and delivering security services across IT projects and live environments. As Service Manager, you'll be responsible for end-to-end service management, aligning IT delivery with business needs while driving best practice across ITSM processes. Lea

Candidates should have a background in developing and integrating ITSM tools and experience in an agile environment.

The ideal candidate has over 5 years of experience in ITSM processes, strong communication skills, and a postgraduate degree in Computer Science or related field.

A global satellite connectivity company is seeking a ServiceNow Technical Lead to enhance its IT services.This role involves leading the ServiceNow platform's design and delivery while collaborating with cross-functional teams.The ideal candidate has 5+ years of ServiceNow experience, strong ITIL kn

The Group ITSM & Automation team are part of Claranet’s Group function and are responsible for the development, maintenance / support and documentation of new and existing functionality related to automation of tasks or configuration items and integrations with other Claranet systems.

Key requirements include active SC clearance and a strong ITSM background, with knowledge of ITIL frameworks and experience in supplier-focused environments.

Step into a role where your expertise shapes the next generation of IT services.As a Service Architect at CGI, you will help clients reimagine how technology enables exceptional user experiences, strengthens operational performance, and delivers measurable business outcomes.You’ll work at the fore

The ideal candidate has over 10 years of IT leadership experience, including managing ITSM processes and developing ServiceNow solutions.

A global digital transformation leader in the UK is seeking a Senior Technical Consultant to drive the technical delivery of solutions using ServiceNow.This role involves preparing and leading design workshops, engaging customers on technical requirements, and providing creative solutions to complex

A global IT services provider in the United Kingdom is seeking an experienced professional to lead the design and scaling of their AI-enabled ITSM and business operations services.

Candidates must have experience with ITSM tools and outstanding communication skills for engaging with both technical and non-technical stakeholders.

A leading security services firm in the United Kingdom is seeking an experienced ITSM Service Manager for a long-term project. This fully onsite role in North West involves managing IT services, ensuring alignment with business needs, and driving best practices across ITSM processes.

Experience configuring, deploying, and maintaining the Ivanti Neurons ITSM Platform, ideally including multi‑stage environments and performance optimisation. You will be the technical owner of our Ivanti Neurons ITSM platform, a system relied upon by teams across the organisation. Lead the configu

A well-known hospitality company in the United Kingdom is seeking an IT Support Manager to lead a team responsible for ensuring seamless technical support across various locations.The ideal candidate will have experience in IT management, team leadership, and troubleshooting technical issues.This ro

A reputable property development company in the United Kingdom is seeking an Application Support Analyst to provide IT and application support.This role involves assisting users with business systems and managing incidents in the IT Service Management system.Ideal candidates will have proficiency in

A leading managed services provider is seeking a dedicated Technical Support Specialist in the United Kingdom.You will be responsible for managing alerts, incidents, and requests, ensuring optimal client infrastructure with a strong focus on networking and cloud solutions.The ideal candidate will ha

We are looking for an enthusiastic and skilled ITSM technical leader to join our team and play a critical role in leading the design, implementation, and continuous improvement of our ITSM platform supporting our GEO and LEO satellite services. Lead the design, implementation, and continuous improve

A leading IT solutions provider in London is seeking an experienced ServiceNow Architect to lead the architecture and implementation of their enterprise ServiceNow platforms.The ideal candidate will have over 8 years of experience with ServiceNow and deep technical expertise across various modules.R

Headquartered in Little Rock, Arkansas (USA), we are seeking an ITSM Service Manager based in the United Kingdom who will report to the Associate Director, IT Service Management. The ITSM Service Manager is a full‑time, permanent employee position. This individual contributor will maintain and sup

A technology firm is seeking an experienced ITSM Solutions Architect to design and implement scalable ITSM architectures. The ideal candidate will have over 5 years of experience in ITSM Solutions Architecture and expertise in major ITSM platforms like ServiceNow and Jira Service Management.

IT Service Management (ITSM) sits within Infrastructure and Operations (I&O) and works to identify, challenge and improve the way I&O services are delivered to FT employees. The ITSM Service Manager focuses on removing friction, reducing waste and improving reliability by fixing the underlying servi

A leading news organization in Greater London is seeking an ITSM Service Manager to enhance service delivery by identifying inefficiencies and driving process improvements.

Experience with ITSM tools like Service Now is desirable.

The ideal candidate will have over 8 years of hands-on ServiceNow experience and strong expertise across multiple modules including ITSM and ITOM.