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Network Engineer Leek Wootton Permanent Contract Full Time Salary (£50,949.00 - £57,186.00) Market Supplement (£ ) Will work an on-call rota in which you will be able to claim an on call allowance. Those currently eligible on the redeployment register will be given prior consideration. As a key role in the Strategy and Architectural team based in Digital Services function, this role is responsible for the efficient and effective build, maintenance of new network infrastructure (virtual or physical) to ensure the needs of Warwickshire Police are met. The role will assist in creating a culture of perpetual challenge and continuous improvement in the delivery of internal and third-party services. Main Responsibilities: Support and maintain the forces network infrastructure at all times with it be the day to day operational running or during the planning, design, development and documentation of new technical solutions. To undertake the role of network subject matter expert, providing technical support assurance and guidance in designated area, working unsupervised on infrastructure, network configuration and security tasks meeting required service levels and complying with Digital Service directorate procedures. To ensure that the network meets all the relevant industry/national /legislative /compliance standards and demonstrates consistency of implementation. To take responsibility for understanding business requirements, collecting data, delivering analysis and recommending options. To deliver an environment of continuous improvement and innovation in respect of the infrastructure architecture and ensure that emerging technology and new initiatives are fully evaluated and relevant proposals are proactively driven through the technical architect practice. To ensure the network meets the business requirements and digital strategy, leveraging industry standard as much as possible. Identifying risks and providing mitigations options for these to the delivery team. Responsible for impact analysis and quality assurance of modifications to existing systems to support new solutions. To represent effectively and promote the reputation and values of Warwickshire Police and the Digital Services Directorate at various meetings and groups both internally and externally, including the development of appropriate and constructive partnerships with relevant organisations and areas of both forces. To be commercially astute on infrastructure design, perpetually focussed on the 'service vs cost’ balance and take personal ownership, fully understanding and acting upon situations that require the pursuit of purpose over process. To build and maintain relationships with the Managed Service Provider and other suppliers (including police forces with whom we collaborate) with a stake in our reporting solutions. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Knowledge: Substantial knowledge of Cisco, Avaya telephony, Azure, AWS, zScaler, SolarWinds and sentinel gained through significant experience in similar size organisations. Strong knowledge of network Monitoring & Management alongside Supplier Management experience. Strong Knowledge of SD Wan, VLAN Azure vWan. Strong Knowledge of Static and Dynamic routing. Successful in applying industry best practice with a knowledge of ISO 20000 (Service Management) and ITSM. Authoring of Technical Design documents and Service artefacts. Experience: Demonstrate experience of supporting, building and maintain physical and virtual infrastructure in a similar large complex multi-faceted organisation. Strong focus on ICT technologies and operational service delivery. Subject matter expert from inception, through to delivery to the end customer. Key Skills: Previous experience gained in complex large organisation Strong problem solving skills with ability to gather and assimilate information. Ability to think ahead and anticipate/mitigate risks and find suitable solutions to issues. Demonstrate ability to communicate with key stakeholders and suppliers with the flexibility to adjust approach and style accordingly. Good people skills built on a combination of great listening, empathy, insight and intellect. Ability to positively guide others and influence change within organisations Confident in the ability to be professional and influential on key issues within portfolio area. Writing and maintaining technical documentation. Special Conditions Requirement to participate in on call rota Regular travel throughout Warwickshire We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks . We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Fixed Shifts, Remote Working, Variable Shifts

A leading technology services provider in Hatfield is seeking a Senior Business Analyst / Functional Consultant to join their Group Information Services team.This role involves working on application upgrades, process improvements, and stakeholder engagement to deliver solutions.The ideal candidate

ServiceNow Senior Functional Consultant. Strong experience working with ServiceNow applications: ITSM, FSM, HRSD, SPM understanding full features and capability. Experience with integration capability within ServiceNow.

New Business ITSM Sales Executive / ITSM Solutions Sales. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. Lead discovery sessions to understand customer ITSM challenges and requirements.

ServiceNow Project Manager - ITSM/HRSD. Lead the full lifecycle delivery of ServiceNow projects (ITSM and HRSD), from initiation through to go-live and hypercare.

You will join a strategic initiative focused on designing and scaling next-generation managed services offerings, with a strong emphasis on AI-enabled ITSM and intelligent business operations. IT services, managed services, or operations/ITSM consulting. Deep expertise in ITSM and Business Process O

The ideal candidate will have over 5 years of experience in ITSM Solutions Architecture and expertise in major ITSM platforms like ServiceNow and Jira Service Management. A technology firm is seeking an experienced ITSM Solutions Architect to design and implement scalable ITSM architectures.

IT Service Management (ITSM) Platform Lead is responsible for the strategic ownership, development, and continuous optimisation of Merlin’s enterprise ITSM platform - primarily ServiceNow. Experience administering, developing, and optimising enterprise ITSM platforms (e. ServiceNow/ITSM platform c

A leading health and wellness company is looking for a Tooling and Automation Engineer to enhance workflows and improve collaboration through effective Jira management.The role involves optimizing Jira Software, designing complex workflows, and integrating automation solutions.Ideal candidates shoul

A reputable property development company in the United Kingdom is seeking an Application Support Analyst to provide IT and application support.This role involves assisting users with business systems and managing incidents in the IT Service Management system.Ideal candidates will have proficiency in

A leading managed services provider is seeking a dedicated Technical Support Specialist in the United Kingdom.You will be responsible for managing alerts, incidents, and requests, ensuring optimal client infrastructure with a strong focus on networking and cloud solutions.The ideal candidate will ha

We are looking for an enthusiastic and skilled ITSM technical leader to join our team and play a critical role in leading the design, implementation, and continuous improvement of our ITSM platform supporting our GEO and LEO satellite services. Act as a liaison between IT and business units, ensurin

A leading IT solutions provider in London is seeking an experienced ServiceNow Architect to lead the architecture and implementation of their enterprise ServiceNow platforms.The ideal candidate will have over 8 years of experience with ServiceNow and deep technical expertise across various modules.R

A leading security services firm in the United Kingdom is seeking an experienced ITSM Service Manager for a long-term project. This fully onsite role in North West involves managing IT services, ensuring alignment with business needs, and driving best practices across ITSM processes.

Headquartered in Little Rock, Arkansas (USA), we are seeking an ITSM Service Manager based in the United Kingdom who will report to the Associate Director, IT Service Management. The ITSM Service Manager is a full‑time, permanent employee position. This individual contributor will maintain and sup

Stay up-to-date with the latest ITSM trends, tools, and technologies, and recommend enhancements to improve service management capabilities. ITSM, CSM, ITOM) and a solid understanding of their configuration and administration. You are an expert IT professional with a deep understanding of IT Service

A global software company is seeking a Solution Consultant with an ITSM focus to join their Advisory Services Delivery team. The ideal candidate should have solid experience in SaaS, customer engagement, and ITSM practices.

A global IT services provider in the United Kingdom is seeking an experienced professional to lead the design and scaling of their AI-enabled ITSM and business operations services.

If you love owning revenue, building long-term customer relationships, and turning happy customers into bigger ones, this is a role where your impact is visible fast.UK footprint and a loyal customer base across mid-market organisations.IT and operations through to service delivery and automation.UK

Knowledge of ITSM processes, automation, and best practices. Certified System Administrator, ITSM Implementation Specialist, or other relevant certifications). IT Service Management (ITSM) solutions.

A prominent housing organization in the UK is seeking an IT Service Platform Administrator to manage their ITSM platform.

A leading European technology organization is seeking a talented professional to manage the Ivanti Neurons ITSM platform, critical to internal operations.

The role involves designing and implementing ServiceNow solutions focused on ITSM, workflow automation, and integrations.

A global IT consulting firm is seeking a Senior Architect specializing in ServiceNow ITSM and HRSD.

A telecommunications firm in the UK is seeking an ITSM Service Manager to oversee IT service management processes. This full-time role involves maintaining ITSM solutions, collaborating with stakeholders, and ensuring operational efficiency.

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform.

A leading recruitment firm is looking for a ServiceNow Technical Architect for a 3-month contract based in London.The role involves leading a team to implement ServiceNow solutions across various modules, requiring over 8 years of relevant experience and several key certifications.The position empha

Essential experience includes strong ITSM & HRSD knowledge, hands-on configuration of HR applications, and familiarity with HRIS integrations. A leading IT solutions provider is seeking a ServiceNow Architect to shape solution architecture and design for HRSD/ITSM implementations.

A technology services provider in the United Kingdom is seeking an ITSM Tooling Engineer to support key digital transformation projects. The role involves designing, building, and configuring enterprise-scale ITSM solutions within an Agile team. Candidates should have strong experience with ITSM too

A global leader in digital transformation is looking for a ServiceNow Technical Consultant to collaborate with customers, propose solutions, and deliver exceptional ServiceNow implementations.The ideal candidate will have over 2 years of software implementation experience, a solid knowledge of IT Se

We are searching for an individual with development experience specific to implementation of the ITSM module in ServiceNow. You must have a minimum of 4 years of experience in ITSM with at least 3 years working experience with ServiceNow.

Solution Consultant (ITSM focus). We’re hiring a Solution Consultant with an ITSM focus to join our Advisory Services Delivery team as an individual contributor – this is not a managerial role. Demonstrated expertise in ITSM, including.

A leading entertainment company seeks an ITSM Platform Lead to strategically own and develop their ITSM platform, predominantly ServiceNow. The ideal candidate will possess experience with ITSM platforms, excellent communication skills, and an ITIL certification, alongside the ability to manage vend

A global leader in digital transformation is seeking a Servicenow Architect to oversee technical solutions and ensure design integrity.This role requires 8+ years of experience in solution design, expertise in ServiceNow, and the ability to lead cross-functional initiatives.The ideal candidate will

The ideal candidate has over 10 years of IT leadership experience, including managing ITSM processes and developing ServiceNow solutions.

IT Service Management (ITSM) sits within Infrastructure and Operations (I&O) and works to identify, challenge and improve the way I&O services are delivered to FT employees. The ITSM Service Manager focuses on removing friction, reducing waste and improving reliability by fixing the underlying servi

A leading news organization in Greater London is seeking an ITSM Service Manager to enhance service delivery by identifying inefficiencies and driving process improvements.

A global digital transformation leader in the UK is seeking a Senior Technical Consultant to drive the technical delivery of solutions using ServiceNow.This role involves preparing and leading design workshops, engaging customers on technical requirements, and providing creative solutions to complex

Working within an Agile team and reporting to the Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. Design, install, configure, and customise ITSM tooling solutions. Support delivery of ITSM solu

A leading European private bank in London is seeking a (Senior) ServiceNow Developer to design intelligent solutions with a focus on ITSM and workflow automation.

Technical Solution Architect – Integration ITSM Services - Hybrid working - Hertfordshire. Technical Solution Architect – Integration ITSM Services. Proven experience as a Solution Architect, ideally within ITSM, SaaS, or integration domains.

A leading IT services company is looking for a skilled Performance Engineer based in Edinburgh.You will provide technical support at the customer site, ensuring prompt and professional resolution of IT issues.Your role includes monitoring system performance, managing incidents through JIRA, and main

Step into a role where your expertise shapes the next generation of IT services.As a Service Architect at CGI, you will help clients reimagine how technology enables exceptional user experiences, strengthens operational performance, and delivers measurable business outcomes.You’ll work at the fore

A growing technology company in Lancashire is looking for an experienced Configuration & Asset Manager to oversee the integrity of their assets and configuration management.The ideal candidate will have strong hands-on experience in this area and proven skills in a dynamic setting.You will work clos

A high-growth organization in the UK seeks a motivated New Business Sales Manager to expand its sales team.The ideal candidate excels in securing new business, particularly in selling SaaS-based IT Service Management solutions.Responsibilities include targeting clients, forming account strategies, a

Candidates should have a background in developing and integrating ITSM tools and experience in an agile environment.

Lead ITSM processes including Incident, Problem, Change and Service Request Management. Strong working knowledge of ITIL / ITSM frameworks. The ITSM Service Manager is responsible for managing and delivering security services across IT projects and live environments.