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Junior/Graduate Account Coordinator – Manchester Office (£26,500). Support with daily account activity, responding to email-based enquiries and managing task sequences.

Client Director - Commercial Insurance Location: Manchester (Hybrid) Salary: £80K- £100K plus competitive bonus and benefits Are you an experienced Client Director with a passion for building strong relationships and driving business growth? We are partnering with a leading independent insurance brokerage seeking a Client Director to join its expanding team. This is an exciting opportunity to manage a high-value portfolio, deliver exceptional client service, and contribute to the company's ambitious growth plans. About the Role As Client Director, you will take ownership of a portfolio of commercial clients, ensuring their needs are met with tailored insurance solutions. You'll play a key role in developing new business opportunities, strengthening client relationships, and supporting the wider team to achieve success. Responsibilities Client Management • Manage and grow a portfolio of commercial clients, delivering exceptional service and advice., • Ensure high levels of client retention through proactive engagement and relationship-building., • Work alongside the Development Executives and wider marketing and lead generation teams to identify and secure new business opportunities within target sectors., • Develop and execute strategies to achieve growth targets., • Support and mentor Account Executives and junior team members., • Proven experience as a Client Director or Senior Account Executive within commercial insurance, ideally with experience provide insurance solutions to either the Construction, Logistics or Waste Management, • Strong technical knowledge across commercial insurance products., • Track record of managing and growing a significant book of business., • Excellent communication, negotiation, and relationship-building skills., • Join a growing, independent brokerage with a reputation for excellence., • Enjoy a supportive, development-focused culture with clear progression opportunities., • Competitive salary and bonus scheme., • 28 days annual leave plus bank holidays, holiday purchase scheme, and your birthday off., • Hybrid working (typically 3 days in the office)., • Enhanced Pension and Private Healthcare., • Health and wellbeing benefits, income protection, and life assurance., • Paid leave for volunteering and enhanced parental leave. JBRP1_UKTJ

Job Title: Customer Service Executive Location: Manchester (2/3 days in the office) About the job As a Customer Service Executive your core focus is to foster long-term customer relationships and provide exceptional service delivery to protect and grow renewable revenue. In addition to managing your own portfolio of clients, you will support junior team members through mentorship, contribute to strategic account oversight, and collaborate cross-functionally to improve processes and solve complex client issues. The Escode Division Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. We ensure that business-critical software applications and source code are safe, secure, and always available. As a trusted intermediary for some of the world’s best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments. With over 40 years of experience, Escode pioneered the software escrow category in 1988, recognizing the growing technology dependence of businesses and the need for a safety mechanism. We are proud to set industry standards and shape its direction, providing unparalleled expertise and reliability. Learn more about Escode: Take a look at our website here to learn more about Escode: ___ Key Accountabilities: Onboarding • Ensure smooth onboarding of new clients by guiding them through the welcome process., • Confirm receipt of Welcome Pack and follow up for any missing documentation., • Maintain and update client account information as requested, collaborating with relevant departments to align with contractual obligations., • Conduct regular account reconciliations and prepare summaries reflecting accurate billing and contact data., • Provide timely and professional support via phone and email to new and existing escrow clients., • Keep all customer data (contacts, address details, etc.) accurate and up to date., • Engage with customers to support contract renewals and highlight risks to account retention to your manager., • Conduct retention calls on termination requests, gather feedback, and recommend service enhancements., • Lead conversations with clients initiating termination, aiming to retain where possible., • Update records for bounced emails, researching and adding updated contact information., • Handle contract assignments and name changes., • Work closely with Credit Control on outstanding invoices and follow-up actions., • Proactively identify process gaps and improvement opportunities; raise them with your Line Manager., • Contribute to improving processes by identifying gaps in client service workflows and suggesting improvements., • Meet the 48-hour SLA on email responses., • Engage with ongoing learning and development resources., • Stay up to date with Escode products and services., • Train and mentor junior team members and new hires, sharing best practices., • Handle escalated customer service issues requiring advanced problem-solving skills., • Oversee relationships with strategic/key, high-value customers., • Conduct in-depth account reviews for high-value clients., • Proactively identify upsell or renewal opportunities., • Monitor client engagement to pre-empt potential issues or dissatisfaction. Functional and technical skills: • Exceptional written and verbal communication skills; able to manage high-stakes and complex client interactions., • Demonstrated leadership in customer service, with mentoring or coaching experience., • Advanced Salesforce (or CRM) reporting, dashboard usage, and data analysis skills., • Strategic thinking with the ability to assess account health, identify retention risks, and recommend improvements., • Strong project and time management skills, especially in managing high-value portfolios., • Cross-functional collaboration experience (working with Legal, Billing, Sales, etc.)., • In-depth knowledge of Escrow or SaaS-based services, and how they translate to customer value., • Comfortable handling escalations and resolving sensitive client issues., • Ability to support operational improvement initiatives and represent the customer voice in internal discussions., • Proficient in managing KPIs, SLAs, and contributing to service delivery metrics and reporting. About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.

We are partnered with a well-established multi-disciplinary property and construction consultancy with over 20 years’ experience delivering high-value, complex built-environment projects across the UK. The business combines strategic planning, project & development management, and cost management expertise to support a broad range of clients through every stage of the development lifecycle. Their collaborative approach ensures clients receive clear, commercially astute advice on everything from large residential and co-living schemes to mixed-use regeneration, higher-education campuses, and luxury hotel developments. The Opportunity We are supporting the firm in its search for an experienced Associate / Director Quantity Surveyor to join the cost management team. This is a key client-facing role, ideal for someone who thrives on variety and complexity, with responsibility for leading cost strategy and commercial oversight across a range of high-profile projects. What You’ll Do Lead and deliver comprehensive cost management services across a diverse portfolio of high-value projects, typically ranging from £10m to £200m+. Provide commercial insight and forecasting throughout the project lifecycle, including procurement strategy, risk management, cost planning, and final accounts. Act as a trusted advisor to clients, presenting findings and recommendations clearly and confidently. Work collaboratively with planning, project, and development management colleagues to ensure seamless delivery on multi-disciplinary schemes. Mentor and develop junior members of the cost team, shaping the next generation of talent. Project Insight The consultancy works on a variety of high-profile and complex assignments, including: Large-scale residential and mixed-use developments, including schemes valued at £85m to £200m, incorporating build-to-rent, co-living, and luxury branded hotels. High-end residential and co-living schemes up to 568 units, spanning multiple UK locations. Multi-unit build-to-rent projects, with values up to £85m, including schemes under development in Leeds, Liverpool, and Birmingham. Luxury hotel developments, including five-star schemes with integrated residential components. Strategic multi-scheme pipelines for repeat developers, delivering coordinated advice across several regional locations simultaneously. What We’re Looking For Qualified Quantity Surveyor (MRICS or equivalent) with proven consultancy experience. Extensive experience managing high-value, complex projects from inception to completion. Strong knowledge of JCT, NEC, or bespoke contracts and commercial reporting. Expertise in cost planning, tender analysis, procurement, risk management, value engineering, and final account settlement. Excellent client-facing skills and ability to influence at senior/executive level. Leadership experience mentoring junior QS staff and managing multi-project teams. Strong commercial awareness, proactive problem-solving, and ability to handle multiple priorities simultaneously. What’s on Offer Competitive salary plus bonus and car allowance. Hybrid/flexible working arrangements. Exposure to the UK’s most ambitious residential, BTR, co-living, and hotel developments. Opportunity for career progression to Associate or Director-level leadership roles. Send your CV to (url removed) to apply or to find out more

Reporting to an account manager, you’ll be able develop your skills in media relations, content writing and social media.

We are looking for exceptional individuals (from Graduates to Senior Account Manager level) to join the Business, Technology, Consumer and Creative divisions of our rapidly-growing firm.

Junior Account Executive – London. Do you thrive on connecting with people, have big ambitions, and want to take control of your earning potential? Join our fast‑growing London team as a Junior Account Executive. Support senior colleagues with account management and client communications.

As an Account Executive, you'll have the unique opportunity to:. You'll be hunting new logos, building account plans from scratch, and closing complex enterprise deals in a market where the product already has clear traction. Build and execute detailed account plans.

Junior Account Executive UK (London or Copenhagen based only). Role: Junior Account ExecutivePerfect role for sales professionals wanting to pursue a career within sales.

This is a client facing role and as aSenior Account Executive / Junior Account Manager you'll work across a variety of accounts, managing advertising campaigns, research and strategy projects, branding and corporate identity, printed literature, exhibition design and content work. Senior Account Exe

We’re looking for an Associate Account Executive (AAE) to join their high-performing sales team and help accelerate their expansion. Own executive-level relationships with top agencies. In this role, you’ll own the full sales cycle from prospecting and outreach to demos, closing, and long-term a

Consulting is expanding to the UK, and we need a team ready to make waves.We are a high-growth IT scale-up shaking up the Odoo ERP world with tailor-made solutions and cutting-edge tech.We aren't just filling seats; we are building the core team of our UK operations.We are looking for people with th

A vibrant independent communications agency is seeking a motivated Junior PR professional to step into an Account Executive role.

A fast-growing PropTech startup in the UK is seeking an Associate Account Executive to drive sales and manage client relationships.

Reporting to an account manager, you’ll be able develop your skills in media relations, content writing and social media.

We’re working with a fast-growing, tech-led RegTech business in London that’s looking for a Junior Account Executive to help accelerate new customer growth across financial services, crypto, accountancy practices, and other regulated industries. Prospecting and qualifying new opportunities acros

A leading law company in Greater London seeks a Business Development Executive to drive client relationships and manage a portfolio of new business.

A leading managed IT service provider in the UK is seeking a proactive Business Development Manager.This role involves managing client relationships and identifying new business opportunities.The ideal candidate will have a degree and strong communication skills, with a proven record of achieving sa

A fast-growing tech-led RegTech business is seeking a Junior Account Executive to drive growth in the financial services sector.

We’re looking for a Junior Account Executive to join our accounts team and help support our growing client base. By around 3 months in, a successful Junior Account Executive at Earworm will:. You’ll work closely with our senior accounts team, helping to manage projects, clients, and day-to-day d

They would be interested in talking to you if you are a sales focused Account Handler looking for a step up into a more client facing role, you are currently working for a big corporate and want to move to a smaller independent broker, as well as someone already doing a similar role if you are looki

Junior Account Executive – Build Your Future in Enterprise Sales. If you’re ready to develop a serious career in B2B tech sales, this Junior Account Executive role offers one of the strongest development pathways you’ll find. As part of the commercial team, you’ll gain real experience of ent

We are seeking a driven (Junior) Account Executive to join our UK team. You will work closely with our Senior Sales Executive (who covers UK, EU, and Middle East enterprise accounts) to drive growth. Research accounts and stakeholders to understand their needs and prepare for objections.

A leading B2B tech company in Greater London is seeking a Junior Account Executive to join their growing team.

A leading technology firm in London is seeking a (Junior) Account Executive to drive growth in the SMB market.

A progressive tech startup in the UK is looking for a Junior Account Executive to enhance their sales team.

This is a full-time hybrid role for a Public Relations Junior Account Executive or Account Executive, based in the London area with flexibility to work from home.

Consulting is expanding to the UK, and we need a team ready to make waves.We are a high-growth IT scale-up shaking up the Odoo ERP world with tailor-made solutions and cutting-edge tech.We aren't just filling seats; we are building the core team of our UK operations.We are looking for people with th

A leading PR agency in Greater London is seeking a bright and enthusiastic PR or Marketing Graduate.The role offers hybrid working and the chance to develop in media relations, content writing, and social media.Ideal candidates will have 3-6 months of relevant experience and a passion for helping br

We’re an eLearning platform delivering online training across the UK.With a strong product and big growth plans! Looking to hire a driven B2B hunter to build pipeline, close net-new business, and help scale our outbound engine.B2B new-business experience (SaaS / Recruitment / phone-based Sales).St

A high-growth FinTech company in Greater London is seeking a Commercial Associate/Junior Account Executive to join their team.

Junior Account Executive – Build Your Future in Enterprise Sales. If you’re ready to develop a serious career in B2B tech sales, this Junior Account Executive role offers one of the strongest development pathways you’ll find. A clearly mapped career path into a full Account Executive role.

A minimum of 6 years’ experience in client servicing roles within an agency, with a minimum of 1 year specifically managing a QSR or Hospitality brand either at Account Manager or Senior Account Manager level. Working within the biggest department, we’re looking for a Senior Account Manager who

This is a casual, part-time role offering flexible working.As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of ded

Care Assistant Bank Care and Support - Amberley Care Home Contract: Bank Salary: 12.Per Hour Shift Type: Days Contracted hours: 0.Our luxury care home is situated in the beautiful, historic town of Sale, offering Residential, Dementia & Respite care for 72-residents.At our ho

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve.In this varied role, we'll need you to answer the phone, handle our files and support our managers.You'll also meet and greet visitors,

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Temporary / Ongoing Opportunities.Minimum 6 months UK experience working with children & young people.We are currently recruiting for a dedicated and professional Family Support Worker to work across Surrey.This rewarding role involves direct work with children, young people, and families in a v

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Are you looking for a diverse role that is fun, stimulating and rewarding every day? Creative Support is looking for a warm, reliable and proactive Support Worker to join our friendly staff team in Ashton-under-Lyne, Tameside.Here we provide quality care and support to older people with a range of