Knowledge management jobs in London

About us Ria’s is a relaxed neighbourhood spot that brings together the simple pleasures of deep-pan pizza and natural wine. Our exciting journey started in Sept 2023 and we’re now looking for an AM to help lead the FOH team and level up our natural wine game. Driven by a belief in the power of in person connections, great hospitality, and businesses that actually care about their employees, we decided to build Ria’s. Our purpose is to build homely neighbourhood spaces for the good of the community and those that work in them. Description At Ria's, we believe that great service, a saucy slice and a glass of wine can brighten anyone’s day and we need someone to play a key role in creating that experience for our customers. We’re looking for an ambitious assistant manager who has strong wine knowledge, or an eagerness to learn, to work alongside Ria herself being our customer champion and having fun in the process! Potential for the right candidate to be managing the site within 12 months. Responsibilities As Assistant Manager, you will support Ria in cultivating the customer experience at Ria’s, and be responsible for the smooth running of service. You will: - Be a great example: you’re a superstar on the floor, and set the standard for warm, efficient and knowledgeable service, and never let anyone on the team move that standard - Problem-solve issues for staff and be a great, inspiring manager - Assume responsibility for FOH operations in the absence of Ria - Work with Ria to manage a dynamic by the glass wine selection, working closely with suppliers - Leading & running services as well as taking the lead on wine briefings & training - Assist in training and mentoring FOH staff on product knowledge and wine service - Assisting Ria with the day to day operations of the restaurant, opening & closing of the restaurant - Supporting Ria with staff training on shift - Fostering a positive work environment built on mutual respect and teamwork - Stock management and ordering support (stock counts) - Manage reservations, collections and takeaway while on shift - Contribute new ideas and opportunities to help take Ria’s to the next level Experience / Requirements - Ability to work effectively in a fast-paced environment, both independently and as part of a team - Previous experience in restaurant management or supervisory role is a plus - You love a cheeky slice of pizza (or 4) and wine, and have a desire to level up your knowledge (WSET level 2 qualifications in wine is a plus) - Experience with team leading and managing - We are a small company and value a strong work ethic. You’ll be working directly with the founders, so we would like to take on someone who would enjoy being a part of the decision making process, show initiative and get stuck in with their ideas. - Ready to roll up your sleeves and get stuck in to an exciting start up. Benefits - £38k-£42k pa including tronc - 40-45 hours per week - 28 days holiday + public holidays - 1 mental health day per quarter - Team socials and events - Have opportunities for career progression in a diverse and growing organisation with ambitions - Free staff food, and coffee every day - Cost price wine - Regular career progression and appraisals to develop person-specific career goals and potential training opportunities (WSET level 3)

Looking for a manager with coffee knowledge/alcohol knowledge/ food knowledge Job role includes: training new staff/ doing staff rota/ serving customers/ doing inventory checks/ placing orders.

Are you a first class food lover? Do you work at the highest standard in terms of customer satisfaction and team building? Then don’t look further as you could be our next Assistant Restaurant Manager here at L’arte in Cockfosters. Experience within a high quality, fine dining restaurant Support the General Manager and Restaurant Manager in ensuring the shift runs smoothly and our guests have a great experience Make sure the company’s Food Hygiene and Health and Safety procedures are followed Opening and closing procedures People orientated with great passion for service and guest experience Excellent food and drinks knowledge

Kricket White City are on the search for an experienced Supervisor to join the Team! We are looking for someone who can run a section whilst enhancing the guest's experience by bringing prior knowledge, personality and bundles of energy. Support the front-of-house Team in any way necessary and ultimately someone who understands the fundamentals of hospitality- service with soul is something we adhere to at Kricket. The perfect candidate will also support our management Team in daily tasks and duties. What we offer 50% discount across the group Loyalty rewards such as BUPA Private Healthcare, anniversary vouchers and extra holiday days Cost Price Wine Access to Wagestream Employee referral scheme up to £500 Annual Trips Hospitality Action Scheme We believe in an egoless culture that promotes inclusivity and respect. Everyone is welcome, be part of a Team that cares!

Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £29,000 per annum plus a generous bonus and excellent benefits! £27,000 - £29,000 OTE - £32,000 Finsbury Park was the second string to our bow, opening in June 2016, serving our delicious pizzas to all the hungry North Londoners in N4, N5, N16 & N7, for dine-in, takeaway and delivery. Seating 28 people inside, with a bookable private area know as ‘The Den’ out back, Finsbury Park is the perfect pizza hangout. What will I be doing? - Supporting the General Manager in all aspects of running the shop during peak, busy shifts. - Running your own shifts in the General Managers absence. - Keeping the team motivated and bringing great energy to each and every shift! - Managing customer expectations, always going above and beyond. - Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? - Someone who has at least one years’ experience as an Assistant Manager, ideally within a fast-paced, casual dining setting. - Someone who has great knowledge of both food hygiene and health and safety procedures. - An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. - It would be advantageous if you have previously worked within a takeaway setting. - An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: - Monthly bonus which is based on KPIs (after probation is passed) - 40-hour contract, we love to promote a great work-life balance! - Option to have an hourly rate. - 28 days holiday. - Christmas Closure. - Loads of room for progression! - Uniform and other merchandise to celebrate your milestones working with us. - Free pizza on shift and brilliant discounts for family and friends across all sites! - Staff parties throughout the year. - Cycle to work scheme. - Tech scheme. - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

As the Restaurant Supervisor you will be working across our quick service restaurant and our outside terraced restaurant. You will be supporting the restaurant manager by leading a team of team members, commis waiters, servers and hosts. You will support our managers in overseeing the daily operations of the restaurant from setting up for morning rush, to ensuring appropriate cover throughout the day, and carrying out closing procedures. This is a full time role 40 hours per week, 5 days out of 7 with shifts falling between 8am and 11.30pm. Successfull candidates will be flexible to across all shifts as we cannot accomodate requests for set shift times. Base hourly rate £13.00 + service charge. THE PERKS OF BEING AN "EATALIAN"... Uniform allowance. Tronc Scheme. 40 hours contract. Free meal on shift. Training dedicated to personal development and careers progression opportunities. 20% employee discount across retail, bars, and restaurants. Uncapped "Refer a Friend" bonus scheme. Lifestyle and culture discounts through our benefit supplier. Cycle to work scheme. 30 days holiday allowance that increases with length of service up to a maximum of 36 days. Technology and gym benefit available. Healthcare cash plan scheme. Employee assistance program. WE’RE LOOKING FOR… Experience within a guest facing establishment in a supervisor capacity, leading, and coaching a larger team in a restaurant setting. Willingness to be flexible and support multiple teams. Experience with opening and closing procedures. Availability to work onsite with a flexible schedule including evenings, weekends, and holidays. Fluent in English. Right to work in the UK. Eataly is the largest existing artisanal Italian food and wine marketplace and it is committed to the world-wide distribution of high-quality agro-products! Founded in Turin in 2007, our market sells the same high-quality foods used by our chefs, while narrating the history of its products and their local producers that day by day make Italy one of the most biodiverse places on earth. Eataly's culture and philosophy are built upon the values of Sustainability, Corporate Responsibility and Sharing. Eataly is the first space where you can buy, eat and learn at the same time. Our customers can savor our products and then purchase the ones they selected while also acquiring knowledge of food and cooking through our learning programs (cooking classes, tastings and producers’ speeches). Eataly's goal is to make its consumers incisive and informed so as to help them select healthy and quality foods. Currently, we have more than 30 Marketplaces around the world building a bridge amongst cultures, eating styles and cuisines and bringing the Italian high food philosophy everywhere. We opened our second Eataly NYC location at the World Trade Center in August 2016, Boston in November 2016, Eataly LA in is anticipated to open the summer of 2017 and Eataly Las Vegas the sumer after!

Job Title: Supervisor Location: London, W1B 5PJ You will be based in Shoryu Carnaby st- in the iconic Kingly Court, a three-storey alfresco dining destination in the heart of London's West End. We have a fast paced lunch and dinner service with a lot of busy shoppers, families, tourists as well as regular customers - So we are looking for someone brimming with energy and lots of personality! Division/Department: Front of House Salary: £12.10, PLUS Service charge and tips!!! Working hours: As we are a restaurant, we are open Mondays- Sundays. Shifts are scheduled on a rota basis between the hours of 10:00am- 1am(Subject to change). Reporting To: General Manager Job Purpose: We are looking for a fun and hard-working Supervisor to lead a team of waiters in a busy environment and ensure our guests receive a great experience. We are looking for someone with: 6 months - 1 year Supervisory experience or higher in the fast pace hospitality industry Full accountability for front of house operations Ability to work under pressure in a busy environment Passion for delivering excellent customer service skills Strong business awareness Knowledge of Japanese food, culture, language or experience in working in Japanese restaurant is highly beneficial Impeccable attention to detail to all aspects of the business Excellent communication with staff of all levels Friendly and approachable personality Team leading and leadership skills In depth understanding about Food Safety standards Ability to multi-task with "hands on" approach to work A trial shift is required before any employment is considered.

We are seeking a passionate and dynamic Supervisor who is not just a wine lover but a natural host capable of making every guest's evening unforgettable. This role is perfect for someone who thrives in a fast-paced, intimate environment and is eager to take learn about wines and assist the manager in curating the weekly changing wine selection, to ensure it remains both refined and refreshing. Responsibilities: - Show passion for wine and eager to learn about our weekly changing wine selection - Provide leadership and guidance to the team, ensuring smooth operations - Supervise and train staff members on food safety protocols and culinary techniques - Monitor inventory levels and place orders as needed - Oversee food preparation and ensure adherence to recipes and quality standards - Maintain cleanliness and organization of the kitchen and dining areas - Collaborate with management to develop and implement strategies for improving efficiency and profitability - Assist with bartending duties as needed Experience: - Previous experience in a supervisory role within the hospitality or restaurant industry - Strong knowledge of food safety regulations and culinary techniques - Excellent leadership skills with the ability to motivate and manage a team - Proven track record of providing exceptional customer service - Ability to work in a fast-paced environment while maintaining attention to detail

Jonny Loves Soho are looking for an assistant manger. independent small growing company 6 venues 3 new ones planned. classic cocktail knowledge needed as this is a hands on position between 2 Venues. this is a hands on position

We are now looking for fun and energetic Team Leader- Breakfast to join the team at the amazing passionate team at The River Restaurant by Gordon Ramsay at the iconic Savoy Hotel. The River Restaurant by Gordon Ramsay is a beautifully classic, yet stylish and relaxed all-day dining restaurant in the heart of The Savoy, London. The River Restaurant showcases the very best shellfish and seafood the UK has to offer. From fresh oysters, ceviche and caviar served at the centre-piece raw bar, to an incredible à la carte menu including butter baked cod, grilled lobster and whole dayboat fish. With panoramic views across the River Thames and Victoria Embankment Gardens, The River Restaurant blends The Savoy’s glorious architecture with a light and polished interior, designed by world renowned designer Russell Sage. What you do as a Team Leader Breakfast: · You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences · You’re confident to run a section, open and close shifts, supervise and motivate the junior members of the team · You’re passionate about wine and ideally hold WSET L2 qualification · Your attention to detail ensures consistency and your keen desire to coach the team enhances their knowledge and confidence · You thrive on teamwork and support the management team to guarantee guests always leave with a fully positive dining experience · You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · 30% discount for your Friends & Family in all UK Restaurants · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. · Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · Meals on duty · Access to the CODE hospitality app If your passion is hospitality, want to work in a vibrant and fun environment while developing your career in a best-in-class global restaurant business - apply today! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! ** About You** We are looking for an experienced and proactive Assistant Manager with late night experience to join our busy team. To perform this role, you will be responsible for focusing on the late night operations and running of the events under supervision from the GM, but in time owning the show, being that natural leader, ensuring excellent customer service maintaining high standards. You will understand that safety is paramount, exceeding our guest expectations is crucial and you can think on your feet, react and above all, bring the party. Big personalities to the front! Everything is teachable as long as you bring the energy ** Responsibilities:** Owning the party vibe Taking the night to the next level Managing our team to ensure smooth operations and excellent customer vibes Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events Handling customer complaints and resolving any issues that arise promptly and professionally Managing the door and work alongside security and senior management, fully understanding the licensing laws and the company policy Maintain venue and floor company standards ** Requirements:** - Minimum 1 years’ experience in a similar role, preferably in a busy bar or late-night event space environment - Excellent communication and interpersonal skills - Strong leadership and problem-solving skills - Ability to work well under pressure and manage multiple tasks simultaneously Knowledge of health and safety regulations and best practices Ability to work flexible hours, including weekends and holidays Understanding and knowledge of licensing laws Personal Licence Holder and experience working alongside security team are preferred If you have a passion for hospitality, enjoy working in a fast-paced but highly enjoyable environment, and have a proven track record of managing a team effectively, we would love to hear from you. We ask you to deliver 2 big nights a week, with one weekend off a month. The best work life balance in the industry, great food, discounts at our sister venues, 50% off drinks and above all a big step in your career

We are looking for a talented individual to join our team at Paradiso Soho! A little about us. Paradiso burger and cocktail bar is in the heart of Kingly Court operating on 2 floors, we serve fresh food, amazing cocktails and on the weekends we offer bottomless brunch. Here at paradiso we train our team members to work on the bar and on the floor providing table service so everyone has the knowledge to work in any section. What we are looking for. An experienced supervisor who has worked behind the bar and on the floor. You are well organised, presentable, polite, have experience in leading teams of up to 12 people at one time, know how to deal with customer complaints, can train new and current staff members with all the skills they need to do their jobs to the highest standard. If this sounds like you then hit the apply button and we will be in touch as soon as possible.

About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! *** About You*** We are looking for an experienced and proactive Late Night Manager to join our busy team. To perform this role, you will be responsible for managing the late night operations and running of the events, ensuring excellent customer service maintaining high standards. *** Responsibilities:*** Supervising and managing the team to ensure smooth operations and excellent customer service Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events Handling customer complaints and resolving any issues that arise promptly and professionally Ensuring that all health and safety regulations are followed and maintaining a clean and organised workspace Ensuring that labour costs are managed effectively Managing the door and work alongside security and senior management, fully understanding the licensing laws and the company policy Maintain venue and floor company standards *** Requirements:*** Minimum 2 years’ experience in a similar role, preferably in a busy bar or late-night event space environment Excellent communication and interpersonal skills Strong leadership and problem-solving skills Ability to work well under pressure and manage multiple tasks simultaneously Knowledge of health and safety regulations and best practices Ability to work flexible hours, including weekends and holidays Understanding and knowledge of licensing laws Personal Licence Holder and experience working alongside security team are preferred If you have a passion for hospitality, enjoy working in a fast-paced environment, and have a proven track record of managing a team effectively, we would love to hear from you. London, England, United Kingdom Management 1 hour ago Your job is looking good, but let's make it great! Add more details like a job description, language requirements, and more to get better matches.

Company: Coffee Island Location: London Position Type: Full-Time Job Description: Join our passionate team at Coffee Island as a Wholesale Manager, where you'll play a key role in managing our wholesale operations. As a Wholesale Manager, you will be responsible for developing and maintaining relationships with local businesses, managing wholesale accounts, and ensuring the smooth distribution of our premium coffee products. Responsibilities: Develop and nurture relationships with wholesale customers, including cafes, restaurants, and businesses. Collaborate with the sales team to identify and pursue new wholesale opportunities. Manage and grow existing wholesale accounts, ensuring customer satisfaction and retention. Coordinate with the production team to ensure timely and efficient order fulfilment. Monitor inventory levels and work closely with suppliers to maintain stock availability. Provide product knowledge and training to wholesale customers. Analyse market trends and competitors to develop strategies for business growth. Prepare and present regular reports on wholesale performance to the management team. Qualifications: Previous experience in wholesale management, preferably in the food and beverage industry. Strong communication and interpersonal skills. Proven ability to build and maintain customer relationships. Excellent organizational and multitasking abilities. Familiarity with the coffee industry and a passion for high-quality coffee products. Proficient in Microsoft Office and other relevant software. Bachelor's degree in Business, Marketing, or a related field is a plus. If you're a dynamic individual with a love for coffee and a knack for wholesale management, we invite you to apply. Join us in delivering exceptional coffee experiences to businesses throughout London.

The Crown - Bow We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us. What We Offer Our Assistant Managers: Access to our Career Pathway and training and development courses Up to £33000 per annum including service charge 28 days holiday per year Flexible working hours / 40-45h per week including weekends and bank holidays 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme The Crown - Bow A gorgeous pub opposite the gates to Victoria Park, just a short stroll from London Fields. You are spoilt for choice at The Crown with the pub spanning over two floors and a beautiful terrace overlooking Victoria Park. The Chefs offer a tasty selection of British seasonal, homemade dishes available from brunch to Sunday lunch. There’s so much choice at the bar from real ales, craft beers and spirits to a vast wine list. A great local where that personal touch in service makes us stand out from the rest.

Supervisor Part time / Full time Mile End / Bethnal Green / Hackney Wick The Crown is a cool and popular local pub in the heart of the East End, overlooking the beautiful Victoria Park. Recently refurbished, our stunning spaces are set over two floors. Weekends are buzzing with revellers joining for a quick pint, Sunday roast lunches, wedding receptions, birthday parties and other events. We offer a wonderful selection of fine wines, craft beers and cocktails paired perfectly with fresh seasonal British food. Join our small but fabulous team who love what they do and be part of our family. What We Offer Our Supervisors: Access to our Career Pathway, Apprenticeships and training and development courses Free Meals Weekly pay 28 days holiday per year 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme What we look for in a Supervisor: As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

The role: Are you passionate about early childhood education, the outdoors and eager to play a pivotal role in shaping a new nursery? We are seeking a dedicated Deputy Manager to join our team at Higher Vibrations Forest School Nursery, a vibrant new nursery set to open soon in Croydon. Your role will be to support and inspire a small team, to offer children daily experiences in the outdoor environment. We are a small forest school setting (up to 20 children) based in13.5 acres of ancient oak woodland. We have a main base building with access to our own private outdoor space. Working Monday to Friday 8-5.30 Salary £27-30,0000 Depending on experience. Responsibilities: - Supporting the management and supervision of nursery staff, including hiring, training and evaluating performance. - Supporting the development and the implementation of age-appropriate curriculum and activities for children. - Ensure compliance with all regulations and health and safety standards. - Liaising with parents/carers regarding their child’s progress or any concerns. - Supporting with all systems and processes including staff development in preparation for OFSTED. - Create a warm and welcoming environment for children, parents, and staff - Leadership of daily operations, including scheduling, record-keeping, and maintaining inventory of supplies. What we are looking for: - Ability to multitask and prioritise responsibilities, - *A minimum Early Years Level 3 qualification or QTS/PGCE - *2 years’ experience as a deputy - *Forests school leader desirable but not essential or someone with a great passion for nature and outdoor play. - *Experience of implementing the EYFS statutory framework. - Knowledge of nursery operations and best practices including safeguarding - Strong communication skills, both verbal and written, with fluency in English - A commitment to strong relationship building. Our commitment: - 28 days annual leave inclusive of bank holidays. - Company pension - Opportunities for professional development and career advancement. - We offer competitive compensation based on experience. - Social events throughout the year. As it’s a new nursery you will have a huge impact in embedding our ethos connecting children to nature~learning through play and creating the team culture. Join us in creating a nurturing and stimulating environment where children can flourish and reach their full potential. We look forward to welcoming you to the Higher Vibrations Forest School family!

Broadleaf is a great destination in the concrete jungle of London City where guests can relax and enjoy drinks, food and any sports game on one of their many screens! It's a great place to support your team in a lively atmosphere! We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full-time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award-winning Hospitality Action service and the Otolo mentoring scheme Group-wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do? Looking to work as part of a team? Looking to pursue a career? If the answer is yes, then we have the job for you! About you: 1 Years' experience in a similar role minimum. Amazing staff management, motivation and training skills Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!

Caffe Concerto is currently hiring to Stratford London locations experienced and energetic people who can take position as trainee supervisor with Opportunity for become assistant branch manager. The ideal candidate would be available full time (5-6 times a week) working any shift - morning and evening. Must be responsible person, fast learner and good attitude. Must have experience in working in busy restaurant and have knowledge of basic drinks and coffees.. Immediate start.

"O Ver" comes from the Neapolitan dialect, meaning "Truth." We do our best to reflect this with authentic, delicious, and healthy food freshly prepared every day. Our menu is a true representation of Italian cuisine with a strong Neapolitan soul. 'O ver utilizes the unique ingredient of Pure Sea Water, extracted from the purest areas of the Mediterranean. With less sodium and more minerals, our food is lighter and easier to digest. Pizzas, bread, and seafood dishes are all made with Pure Sea Water. We source our ingredients directly from small independent Italian producers and only use the best local suppliers. Our offerings include authentic Neapolitan wood-fired pizza, pasta from Gragnano, fresh fish, and British meats. Every dish is handmade with love and patience by our chefs, in full respect of tradition. Simple recipes, the finest ingredients, and a lot of passion — less is more. Our menu caters to both vegetarians and vegans, with special variations and dairy-free options available upon request. The ideal candidate should have a strong background in Italian cuisine and good knowledge of Italian products and places. We are seeking a professional Floor Manager with at least 2-3 years of experience in the same role, passionate about Italian food and cuisine, capable of working across two venues with flexible hours. "O'Ver restaurant is situated in London Bridge and Piccadilly Circus, with one more upcoming venue." We are looking for someone who will help ensure a great and memorable experience for our guests, demonstrating a high level of knowledge and the ability to narrate the story behind our products and production processes. You will need to deliver an experience without losing focus on the steps of service, which are crucial for our guests' satisfaction. WHAT WE ARE LOOKING FOR: - Proven experience in the same role - Leadership skills to drive the team to achieve company goals - Responsibility for running food and beverage teams and departments - Strong knowledge of Microsoft Office 365, Word, Excel, and PowerPoint - Understanding of Health and Safety and Food Safety compliance, using Health & Safety software - Confidence in using Rota system and internal payroll procedures - Communication skills with guests and team members across departments - Ability to execute tasks respecting deadlines set by company executives - Genuine passion for hospitality and hosting WHAT YOU WILL DO: - Key responsibilities for this role include but are not limited to: - Managing day-to-day operations and activities within the restaurant to ensure the team delivers an exceptional hosted experience for our members - Overseeing the entire team on duty and taking responsibility for each member, collaborating with your superiors - End-of-day cash up and sales reports to company directors, and completing daily hours to control wage costs - Empowering employees and colleagues during shifts, providing excellent service for regulars and first-time diners - Finding solutions and solving problems that may arise during a shift - Assisting the company in achieving budgeted food and drinks costs, understanding labor forecast and costs, stock, sales, and profitability - Completing daily checklists and ensuring every department is on point - Closing the venue from top to bottom and ensuring everyone has completed their duties before leaving - Ensuring staff members are adequately trained to provide high-quality service BENEFITS: - Competitive salary - 50% discount off your entire bill (including drinks) across the restaurants after the probation period - Wellbeing program with yoga, Pilates, and gym classes for free - Introduction of a start scheme and 28 days of holidays - Staff food and 28 days of annual leave - Birthday off - Training programs and internal competitions - Employee of the month O’Ver Hero scheme - Bonus scheme based on length of service Join our team if you're looking for a challenge, and don't forget to say EAT TO BE HAPPY

Overview: We are seeking a skilled Restaurant Supervisor to oversee the daily operations of our dining establishment. The ideal candidate will have a passion for the culinary arts, exceptional leadership abilities, and a strong background in hospitality management. Responsibilities: - Manage all aspects of the restaurant - Supervise and lead the service staff team - Ensure high-quality customer service and guest satisfaction - Develop and implement strategies to meet revenue and profitability goals - Maintain inventory levels and control costs - Enforce health and safety regulations - Handle customer inquiries and concerns in a professional manner Experience: - Proven experience in restaurant management or a related field - Strong leadership skills with the ability to motivate and guide a team - Knowledge of food and beverage operations, including bartending and culinary practices - Excellent communication and interpersonal abilities - Experience in supervising staff and maintaining high standards of service - Hospitality or hotel management background is a plus - Culinary or foodservice certification is advantageous If you are a dynamic leader with a passion for the restaurant industry, we invite you to apply for this exciting opportunity. Job Type: Full-time Pay: £11.44 per hour Expected hours: 35 – 45 per week Schedule: Monday to Friday Weekend availability Supplemental pay types: Tips Experience: Supervising experience: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Work Location: In person

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish Restaurant, As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our Restaurant and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. Thanks for your interest. If you’d like to be part of our team, then apply now!

Overview: We are seeking a highly motivated and experienced Supervisor to lead operations at our unique venue, which combines the warmth and community spirit of a traditional pub with the sophistication of a café/wine bar. The ideal candidate will have a proven track record in managing multi-faceted hospitality sites, demonstrating exceptional leadership skills and a passion for creating memorable guest experiences. Key Responsibilities: - Oversee the day-to-day operations of the pub, ensuring the highest standards of service are maintained. Be actively involved in the floor management during peak times to lead by example. - Staff Management: train, and nurture a high-performing team. - Customer Satisfaction: Foster a welcoming atmosphere and ensure customer satisfaction is a top priority. Handle customer feedback with professionalism and resolve any issues promptly. - Compliance: Ensure compliance with all health and safety regulations, licensing laws, and employment legislation. Maintain high standards of cleanliness and hygiene across all areas. Qualifications and Experience: - A minimum of 1 year experience in a managerial role within the hospitality industry, preferably with exposure to both pub and café/wine bar environments. - Demonstrated ability to lead and motivate a team in a high-pressure environment. - Excellent communication and interpersonal skills, with the ability to engage effectively with staff, customers, and suppliers. - A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. - Knowledge of health and safety regulations and food hygiene standards. - Flexibility to work evenings, weekends, and public holidays as required. What We Offer: - A competitive salary package commensurate with experience. - Opportunities for professional development and progression within a growing hospitality group. - A dynamic and supportive work environment where your contributions are valued and recognized. We look forward to welcoming a new Assistant Manager to our team who shares our passion for hospitality and excellence.

"O Ver" comes from the Neapolitan dialect, meaning "Truth." We do our best to reflect this with authentic, delicious, and healthy food freshly prepared every day. Our menu is a true representation of Italian cuisine with a strong Neapolitan soul. 'O ver utilizes the unique ingredient of Pure Sea Water, extracted from the purest areas of the Mediterranean. With less sodium and more minerals, our food is lighter and easier to digest. Pizzas, bread, and seafood dishes are all made with Pure Sea Water. We source our ingredients directly from small independent Italian producers and only use the best local suppliers. Our offerings include authentic Neapolitan wood-fired pizza, pasta from Gragnano, fresh fish, and British meats. Every dish is handmade with love and patience by our chefs, in full respect of tradition. Simple recipes, the finest ingredients, and a lot of passion — less is more. Our menu caters to both vegetarians and vegans, with special variations and dairy-free options available upon request. The ideal candidate should have a strong background in Italian cuisine and good knowledge of Italian products and places. We are seeking a professional Senior Floor Manager with at least 2-3 years of experience in the same role, passionate about Italian food and cuisine, capable of working across two venues with flexible hours. "O'Ver restaurant is situated in London Bridge and Piccadilly Circus, with one more upcoming venue." We are looking for someone who will help ensure a great and memorable experience for our guests, demonstrating a high level of knowledge and the ability to narrate the story behind our products and production processes. You will need to deliver an experience without losing focus on the steps of service, which are crucial for our guests' satisfaction. WHAT WE ARE LOOKING FOR: - Proven experience in the same role - Leadership skills to drive the team to achieve company goals - Responsibility for running food and beverage teams and departments - Strong knowledge of Microsoft Office 365, Word, Excel, and PowerPoint - Understanding of Health and Safety and Food Safety compliance, using Health & Safety software - Confidence in using Rota system and internal payroll procedures - Communication skills with guests and team members across departments - Ability to execute tasks respecting deadlines set by company executives - Genuine passion for hospitality and hosting WHAT YOU WILL DO: - Key responsibilities for this role include but are not limited to: - Managing day-to-day operations and activities within the restaurant to ensure the team delivers an exceptional hosted experience for our members - Overseeing the entire team on duty and taking responsibility for each member, collaborating with your superiors - End-of-day cash up and sales reports to company directors, and completing daily hours to control wage costs - Empowering employees and colleagues during shifts, providing excellent service for regulars and first-time diners - Finding solutions and solving problems that may arise during a shift - Assisting the company in achieving budgeted food and drinks costs, understanding labor forecast and costs, stock, sales, and profitability - Completing daily checklists and ensuring every department is on point - Closing the venue from top to bottom and ensuring everyone has completed their duties before leaving - Ensuring staff members are adequately trained to provide high-quality service BENEFITS: - Competitive salary - 50% discount off your entire bill (including drinks) across the restaurants after the probation period - Wellbeing program with yoga, Pilates, and gym classes for free - Introduction of a start scheme and 28 days of holidays - Staff food and 28 days of annual leave - Birthday off - Training programs and internal competitions - Employee of the month O’Ver Hero scheme - Bonus scheme based on length of service Join our team if you're looking for a challenge, and don't forget to say EAT TO BE HAPPY