Senior 3rd Line Support Engineer
hace 4 días
London
Senior 3rd Line Support Engineer (Infrastructure & Networking) Central London | Up to £52k | Hybrid Are you an experienced Third Line Support Engineer looking to take on more complex infrastructure and networking challenges? We’re working with a leading Managed Service Provider (MSP) based in Central London, supporting hundreds of businesses across the creative and engineering sectors. This is your chance to take ownership of high-impact projects, shape infrastructure strategy, and act as the technical escalation point for a talented engineering team. Key Responsibilities • Escalate and resolve complex 3rd-line issues across infrastructure, networking, and cloud., • Design, configure, and manage Windows Server and virtualization (Hyper-V/VMware)., • Oversee networks: DNS, DHCP, VLANs, VPNs, routing, and firewalls., • Implement and maintain enterprise backup and disaster recovery solutions., • Lead projects: migrations, upgrades, and hybrid deployments., • Manage Microsoft 365, Azure, and hybrid cloud services., • Mentor junior engineers to build skills and expertise. Requirements • 4–6+ years in MSP or fast-paced IT environment., • Strong Windows Server, Active Directory, Group Policy, and PowerShell skills., • Proven networking experience: VLANs, VPNs, routing, firewalls (Cisco, Sophos, Fortinet)., • Veeam Backup & Replication expertise; disaster recovery knowledge., • Experience with Intune, MDT, Lucidlink, Egnyte, Azure, AWS., • Excellent troubleshooting, communication, and client engagement skills. What’s in It for You • Salary: £52,000, • Hybrid working: 2–3 days per week from home, • Career development: Tailored professional development with opportunities to progress into lead roles, • Collaborative culture: Work within a technically strong, close-knit team that values expertise, innovation, and continuous improvement., • Perks: Funded social events, referral bonuses, and ongoing recognition through quarterly awards. If you’re a hands-on IT Support and Infrastructure specialist with a passion for networking, problem-solving, and delivering excellence in a high-performance MSP environment — this role offers the scope and responsibility you’ve been looking for.