Business Development Manager - Remote
hace 21 horas
Ashton-Under-Lyne
What we do: At IndiCater, our mission is to empower hospitality teams to love what they do. With over 25 years of experience, we’re passionate about delivering hospitality software solutions that make running food service businesses easier, more efficient, and more profitable. We’re trusted by a wide variety of clients, including contract caterers, care homes, schools, hotels, pubs, restaurants, and leisure venues. Who we are: We’re a team of ex-hospitality professionals who believe people do their best work when they have the freedom, support, and resources to plan their own days and have their voices heard. We offer a flexible and supportive work environment, with a mostly remote setup. As a team, we come together at least once per quarter, with some individual teams meeting more frequently based on location and needs. We are human. We embrace a culture of openness, balance, and continuous improvement. We value contribution, honesty, and the lessons that come from failing fast. We celebrate our differences and the unique strengths they bring. We care about our clients, the industry we work in and the people around us. As a small but agile team, we offer the perfect environment to grow your career and make a genuine impact. IndiCater is owned by Volaris which provides additional opportunities that come with being part of a global organisation, such as access to events (online, within the UK and around the world), peer to peer learning, networking and training. The role: We’re looking for a strategic hunter – a motivated, results-driven Business Development Manager who loves building pipeline and taking deals from new opportunity through to long-term client relationships. This exciting new role has been introduced to drive our growth and champion a high-performing sales culture. Reporting to the Head of Sales & Marketing, you’ll be spotting new opportunities, starting meaningful conversations, and delivering on our mission. You’ll take ownership of the full sales cycle – from identifying prospects and generating your own pipeline, through to closing deals and nurturing long-term partnerships. You’ll be joining a small, ambitious team, so we’re looking for someone who thrives in an autonomous environment. You’ll need to be comfortable building your own prospecting lists, generating your own leads, and confidently managing a 360° sales role with minimal reliance on wider resources. If you’ve cut your teeth as a BDE and you’re looking for more ownership, bigger targets, and real career growth, this could be the role for you. In an ideal world, you’ll bring experience in hospitality technology and a solid understanding of how to successfully manage a B2B SaaS sales cycle. Here’s what you’ll be doing: • Build and convert a high-quality sales pipeline by proactively identifying opportunities through strategic outreach, intelligent calling, and targeted networking., • Generate and manage prospect pipelines by creating outbound prospecting lists while effectively qualifying and progressing inbound enquiries., • Lead high-value discovery conversations to deeply understand prospect challenges, assess alignment with IndiCater’s solutions, and make informed decisions on whether to progress or disqualify opportunities., • Own and nurture prospect relationships by managing communications, setting clear expectations, and maintaining consistent, timely engagement throughout the sales process., • Deliver impactful product demonstrations that clearly connect IndiCater’s capabilities to prospect needs, both in person and via virtual platforms such as Microsoft Teams., • Maintain robust CRM discipline by ensuring HubSpot records are accurate and current, contributing reliable forecasting data and providing clear pipeline visibility through regular reporting., • Develop compelling commercial proposals that translate prospect challenges into tailored solutions, positioning IndiCater to successfully secure new client partnerships., • Drive deals through the full sales cycle using strong negotiation and commercial acumen to achieve successful outcomes., • Partner closely with Marketing to refine messaging and value propositions, share market insights, and contribute to the development of effective sales enablement materials., • Build deep sector expertise across the hospitality industry and its sub-sectors, adapting sales strategies to different ICPs, personas, and buying environments., • Collaborate cross-functionally with colleagues across the organisation to maximise new business opportunities and contribute to collective commercial success., • Operate with strong personal organisation and accountability, prioritising effectively and consistently delivering against both internal objectives and external stakeholder expectations., • Continuously expand market and industry knowledge, acting as an internal source of insight and sharing feedback that informs strategy and product development., • Contribute flexibly to wider business priorities as required to support organisational growth and success., • Proactively experiment with and adopt AI tools to enhance prospecting, personalise engagement at scale, and continuously improve sales effectiveness and productivity. Who you are: • A minimum of 4 years of proven experience in a business development, sales, or related role, • A strong track record of planning, managing, and exceeding targets, • Demonstrated success in building and growing a robust sales pipeline, • Experience within the UK hospitality industry is highly desirable, • Familiarity with SaaS and license-based business models is also highly desirable, • Meticulous attention to detail with strong organisational and time management skills, • Confident in decision-making yet open to asking for help and feedback to ensure the best outcomes, • Thrives in a learning-focused environment, eager to improve skills, learn from others and embrace new ideas, • Technical aptitude, with the ability to confidently address client queries on both functional and technical aspects, • Strong analytical and problem-solving skills, with a data-driven approach to decision-making, • Self-motivated and proactive, able to work independently as well as collaboratively within a team, • A team player who builds strong cross-department relationships, contributing ideas and sharing expertise to achieve common goals, • Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels, • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint), • Intermediate CRM skills, with experience using platforms such as Salesforce, HubSpot, or similar, • Full, clean driving licence with access to your own vehicle for client meetings and networking events, • Ideally located within 2-hours of Newbury