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Job Advert Retail Volunteering Coordinator (Derbyshire or Nottinghamshire) Do you have a passion for volunteering and making a difference in local communities? Would you like to support volunteers to thrive while helping raise vital funds for people with a learning disability? If so, wed love to hear from you. An exciting opportunity has arisen for a passionate and motivated individual to join Mencap as a Retail Volunteering Coordinator. In this role, you will support and develop volunteering across our retail network within your region, working closely with shop managers and teams to create positive, inclusive and rewarding volunteer experiences. At Mencap, we value a diverse and inclusive workplace and intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. As a Retail Volunteering Coordinator, you will support all aspects of the volunteer journey across our retail shops and services within your region. The salary for this role is £28,810 per annum. Key things you should know: This role covers the north of England and north Wales A full valid driving licence and access to a vehicle for business use is essential for this role You must be willing to travel across your geographical area, with occasional overnight stays elsewhere in the UK when required Mileage expenses will be paid by Mencap Key responsibilities: Work closely with retail teams and shop managers across your region to understand volunteering needs and provide tailored support Support the recruitment, onboarding, induction and retention of volunteers across Mencap retail shops Help create positive and inclusive volunteer experiences that encourage volunteers to feel valued, supported and connected Support teams to create accessible volunteer opportunities for people from a wide range of backgrounds and experiences Promote volunteering opportunities locally and nationally to help grow volunteer numbers across the retail network Provide guidance and support to managers around volunteer processes, challenges and best practice Support volunteer engagement initiatives, recognition activities and campaigns throughout the year Work collaboratively with the wider Volunteering Team on national projects and continuous improvement work Help ensure volunteering practices remain safe, inclusive and aligned with Mencap values and policies About you: To be successful in this role, you will ideally have experience of recruiting, supporting or managing volunteers or people. You will have excellent communication and relationship-building skills and be confident working with a range of stakeholders across different locations. You will be organised, proactive and able to manage multiple priorities at once. A passion for inclusion and community engagement is essential, alongside an understanding of the importance volunteers play in supporting Mencaps mission. An understanding of the needs and rights of people with a learning disability would be beneficial. If you have any questions or would like an informal chat about the role, please contact Lucinda Morgan-Evans at . Please see the Job Description for a more extensive list of responsibilities, experiences and key skills required for this role. Applications close on 26th May 2026. Interviews will be held on the 2 June 2026. If you have the relevant skills and experiences, please apply now. Benefits Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team! About Mencap Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. Everyone is expected to treat people well and make Mencap an inclusive organisation. Every day we grow and learn. Its okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. Were not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role youre applying for. TPBN1_UKTJ

Single Homeless Project has an opportunity for an IT Helpdesk Officer to join and work in our team in Kings Cross but you will be based across all of London. You will join us on a full-time, permanent basis working 37.5 hours and in return, you will receive a competitive salary starting at £29,029 and rising incrementally to £31,146.38 per annum. We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the IT Helpdesk Officer role: At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective. This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more. In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London. About you Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. Excellent verbal and written communication skills. Strong organisational skills and shows enthusiasm to all duties. Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. High level of personal organisation with the ability to plan and prioritise own work. Has experience in Microsoft applications like Microsoft Dynamics CRM. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Important info: Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified. Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require a basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed. Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our IT Helpdesk Officer • we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited

Principal Electrical Engineer Location: London The Opportunity We're partnering with a well-established, independent building services consultancy with over 25 years of experience delivering high-quality engineering solutions across the UK. Based in London, you'll join a respected, close-knit team known for delivering innovative, low-carbon design solutions across sectors including commercial, healthcare, education, residential, and industrial. This is a key strategic hire, offering the opportunity to take a leading role in project delivery, client relationships, and team development within a growing and forward-thinking consultancy. Why Join? Employee-Owned Trust (EOT): Benefit from a tax-free bonus of up to £3,600 annually Play a key leadership role in shaping projects and influencing the business Work on diverse, high-quality projects across multiple sectors Be part of a collaborative, people-first culture Clear opportunity to progress into Associate / leadership positionsThe Role As a Principal Electrical Engineer, you'll take ownership of both technical excellence and project leadership, acting as a key point of contact for clients and internal teams. Key responsibilities: Lead electrical design delivery across multiple projects Take overall responsibility for project quality, timelines, and technical standards Build and maintain strong client relationships Support business development, including bids and proposals Mentor and develop engineers across the team Drive sustainable and low-carbon design strategies Coordinate with multidisciplinary teams and external stakeholdersAbout You Degree qualified in Electrical or Building Services Engineering (or equivalent) Significant experience within a building services consultancy environment Strong track record of leading projects and managing client relationships In-depth knowledge of UK building regulations and design standards Proficient in industry tools (e.g. Amtech, Dialux/Relux, AutoCAD/Revit) Chartered Engineer status (or working toward, ideally near completion) Commercial awareness and ability to contribute to business growthWhat's on Offer Competitive salary Tax-free bonus (up to £3,600) via employee ownership Pension and benefits package Flexible / hybrid working Clear progression pathway to senior leadership Supportive, technically strong team environmentApply now or get in touch with Roberto Sartori on (phone number removed) for a confidential chat. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Senior Mechanical Engineer - Building Services London | Hybrid Working Available Competitive Salary + Tax-Free Bonus + Excellent Benefits An established, employee-owned Building Services Consultancy is looking to appoint a Senior Mechanical Engineer to join its growing London team. With decades of experience delivering innovative engineering solutions across the built environment, the business has developed a strong reputation for technical excellence, sustainable design, and long-standing client partnerships across London and the South East. The company delivers full MEP building services design alongside specialist low carbon and energy advisory services across a broad range of sectors including commercial, healthcare, education, leisure, residential, and industrial developments. What makes this opportunity particularly unique is the company culture and progression pathway. As an employee-owned business, staff benefit directly from the company's success through an annual tax-free bonus scheme, alongside a genuinely collaborative environment where people are invested in long-term career development. The leadership team also has a strong technical background - the Managing Director started their career as an engineer within the business, reflecting the company's commitment to nurturing and developing talent from within. Due to continued project wins and growth, they are now looking for an experienced Senior Mechanical Engineer to play a key role in project delivery, client management, and mentoring junior engineers within the London office. The Role You will lead the mechanical design and coordination of a wide range of building services projects from concept through to completion. Working closely with clients, architects, and multidisciplinary teams, you will contribute to the delivery of sustainable and technically robust engineering solutions. Key responsibilities include: Leading mechanical building services design across multiple sectors Producing and reviewing detailed HVAC and public health designs Managing projects through all RIBA stages Attending client and design team meetings Mentoring and supporting junior engineers and technicians Coordinating with electrical, sustainability, and external consultant teams Carrying out site inspections and technical reviews Supporting low carbon and energy-efficient design strategiesRequirements Degree qualified in Mechanical Engineering or Building Services Engineering Proven experience within a Building Services consultancy environment Strong knowledge of HVAC and mechanical systems design Experience leading projects and managing client relationships Familiarity with UK Building Regulations and CIBSE guidance Proficiency with industry software such as AutoCAD, Revit, IES, or Hevacomp Chartered status or working towards Chartership would be advantageousWhat's On Offer Employee-owned business with annual tax-free bonus potential Opportunity to work on varied and technically challenging projects Clear career progression within a growing consultancy Collaborative and supportive working environment Exposure to sustainable and low carbon design projects Hybrid working flexibility Competitive salary and comprehensive benefits packageThis is an excellent opportunity for a Senior Mechanical Engineer looking to join a forward-thinking consultancy where technical expertise is valued, career progression is encouraged, and employees are genuinely invested in the success of the business. Apply now or reach out to Roberto Sartori for a confidential chat on (phone number removed). Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Chef de Partie Pay: up to £17.50 including Tronc Arros QD is the result of chef Quique Dacostas lifelong passion for paella and wood-fired cooking. Our concept evolves around rice, wood and fire, and our aim is to bring the best of Valencian cuisine to the heart of London. We are looking for chefs with professional cooking experience , who have previously worked cooking with fresh produce from scratch, and are ready to join a welcoming, supportive and gastronomy focused kitchen brigade. Joining ArrosQD means you'll work with high-quality ingedients and under the gastronomic guidance of Michelin Star Chef Quique Dacosta , following recipes to signature dishes and traditional paellas and rice dishes with love and care. At ArrosQD, we put high-quality produce and service first for our guests. And for ourselves, we build careers and opportunities by ensuring Learning and Development opportunities are present daily.Internal growth is embedded in our culture! We are looking for truly engaging individuals who want to help us live by our values and fulfill our mission, which is to be the best ambassadors of Valencian gastronomy, with the Paella culture at the heart of what we do. So if you feel like starting (or continuing) an exciting career in hospitalitywe want to hear from you! We are always looking to improve our team's journey, and these are some of our current initiatives to help you succeed with us: No zero-hour contract, unless you ask us for one because it suits you. A dedicated training team and state-of-the-art training platforms to get you where you want. There are lots of training and development opportunities. Nespresso coffee and tea for free, as much as you want! Take as many holidays as you need! We will pay up to 28, and spread your holiday pay in the way that suits you best. ..and not only that: Celebrate your Birthday: Dinner on us! Refer a Friend Scheme, generous incentives if you help us build a dream team! Great Staff Discounts (50% in all our restaurants) Free CODE subscription; access to great discounts in local Bars & Restaurants across the country Summer and Christmas team parties! Arros QD is the result of chef Quique Dacostas lifelong passion for paella and wood-fired cooking, brought to life in the heart of Fitzrovia. Everything revolves around the six-meter woodfire stove where our chefs weave their magic, with theatrical seating around the open kitchen downstairs and a classic dining experience on the upper floor. Our menu changes with the seasons, blending regional Spanish cooking heritage with local British ingredients. Cooked a la llama (to the flame) on our six-meter stove, dishes include everything from flame-grilled octopus to tomahawk steaks, with a starring role for the paellas brought sizzling to your table. We believe that personality and authenticity is what make us special. Your ideas and energy shape every aspect of our people'ss success. We celebrate and welcome applications from all cultures, backgrounds, tastes and experience, and we are proud to generate a culture where everybody feels at their best. For us, this plays a crucial role in helping us create memorable experiences for both our team and our guests. We want to make the application and selection process suitable for all. Were very happy to discuss adjustments to our standard processes to facilitate this for you - just let us know and we can chat about it! TPBN1_UKCT

Senior Project Manager - Step Up Opportunity Construction Consultancy | London | Luxury Hotel & Office Fit-Out If you're a Senior Project Manager who feels ready for more - more ownership, more exciting schemes, and more recognition - this could be the move you've been waiting for. I'm working with a highly regarded construction consultancy that has built a standout reputation delivering high-end projects for some of the most exciting clients in the market. Their portfolio spans luxury hotel developments and premium office fit-outs, with a consistent pipeline of complex, design-led schemes. They're now looking for a driven Senior Project Manager who's ready to step up - whether that means taking on larger, more high-profile projects, or progressing towards Associate level in a business that genuinely supports career growth. What makes this different? This isn't just another consultancy role. You'll be joining a business with a strong brand, a collaborative culture, and a track record of promoting from within. You'll be trusted, supported, and given the space to grow - not boxed in. The role will involve: Leading luxury hotel and high-spec office fit-out projects from inception through to completion Managing client relationships and acting as a key point of contact Driving programme, cost, and quality outcomes across multiple schemes Mentoring junior team members and contributing to team growth What they're looking for: A confident, motivated Senior Project Manager with consultancy or client-side experience Proven track record delivering high-quality fit-out or hospitality projects Strong client-facing skills and commercial awareness Someone ambitious - keen to step up and progress their career Why join? Work on genuinely exciting, design-led projects Be part of a consultancy with an excellent reputation and strong client base Clear career progression and development opportunities Supportive, high-performing team environment If you're ready to take that next step but want to do it in the right environment, this is worth exploring. For a confidential chat about this role and client, get in touch with Andreea Hudson at Aldwych Consulting. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Application Development Manager Grade A : £55,172 (National Framework) or £61,028 (London Framework if you are London office based or homebased and live within the boundary of the M25). For exceptional candidates, a higher salary may be available. There is also an additional homeworking allowance of £600 per annum for those working from home. Contracted Hours : Full-time 37 hours per week. Talk to us about compressed hours or flexible working. Contract Type : Permanent Location : Home-based Closing Date : Wednesday 27 May 2026 at 11.59pm Make a difference Every role at CQC contributes to our mission. If youre looking for a new role in Technology that gives a true sense of meaning and purpose, then youve found it! As an Applications Development Manager, youll lead the creation of secure, reliable, and innovative applications that help us improve health and care for everyone. Picture this Imagine shaping solutions that make a real difference to how health and care services are delivered. Youll be part of a team that turns ideas into impactful digital services. • As an Applications Development Manager in Technology, you might get the chance to lead the design and delivery of automated, scalable application services that meet user needs. - As an Applications Development Manager in Technology, you might get the chance to manage and develop a high-performing software engineering team, driving best practice and innovation across CQC. The role Youll play an important part in delivering our mission. In this role, youll: • Lead software engineering capability: Manage and mentor a team of senior engineers and suppliers to deliver secure, reliable, and efficient services. - Drive technical excellence: Oversee the design, development, and testing of applications, ensuring compliance with standards and best practice. - Collaborate for success: Work closely with stakeholders to align solutions with business needs and user requirements. Show us We will be looking for specific skills, knowledge and experience in your application form: • Proven leadership experience: Managing and mentoring software engineering teams in an agile environment, driving best practice and continuous improvement. - Technical expertise: Practical experience with DevOps tools and techniques, CI/CD pipelines, and modern application development using .NET, D365, Power Platform, and Azure services. - Delivery track record: Designing, building, and maintaining secure, scalable applications, including experience with modern web frameworks such as React or Angular. Compliance To progress your application, youll need to provide evidence of your right to work in the UK. Without valid right to work, you wont be eligible for the role. We are unable to offer sponsorship for this role . Some roles may also be subject to a satisfactory DBS check. Next steps If you apply, youll need to create a profile and complete an online application form. Your application will be completely anonymous . Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted. You can read the full details of the role in the Job Description via the apply button. If youd like to have an informal chat about the role, you can contact Shuaib Butt, Deputy Director of Engineering. For general enquiries, please email our recruitment team. Contact details are available via the apply button. The Benefits We offer a wide range of benefits, including: • Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year). - Training and development opportunities. - Wellbeing initiatives, such as gym discounts and meditation. - NHS pension scheme, with around 23.7% employer contribution. - Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more! Please see our benefits page for the full list. Equity for all We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether theyre a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply . Your unique perspective, skills, and experience could be exactly what we need. We want every candidate to feel supported and able to do their best. If you need adjustments to our process, well work with you to remove any barriers . Visit our accessibility page for more on this. If youd like to chat, please contact us. Please note, if you have previously informed us of adjustments you need for interview or within your role, these are not carried over and must be discussed for each individual application you make . We promote a workplace where fairness, respect and inclusion are a priority . Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this. We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any: • Age - Sex - Gender identity or expression - Sexual orientation - Religion or belief - Ethnicity - Disability Values and vision We are guided by our core values, which shape our work and our culture. Excellence being a high-performing organisation. Caring treating everyone with dignity and respect. Integrity doing the right thing. Teamwork learning from each other to be the best we can. We are a disability confident employer and a carer confident employer. A Note on AI AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind: • AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience . - Spell-checking and condensing word counts are great ways to use AI effectively. - Do not copy and paste AI generated answers. These will not help you stand out; remember, we want to hear about your skills and experience. - Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment. TPBN1_UKTJ

Senior Electrical Engineer Location: London The Opportunity We're partnering with a well-established, independent building services consultancy with over 25 years of experience delivering high-quality engineering solutions across the UK. Based in London, you'll join a close-knit, highly technical team working across a diverse portfolio including commercial, healthcare, education, residential, and industrial projects. The business is particularly recognised for its low-carbon and sustainable design approach, supporting clients on both new-build and refurbishment schemes. Why Join? Employee-Owned Trust (EOT): Receive a tax-free bonus of up to £3,600 annually Be part of a collaborative, people-first culture where your voice is heard Work on technically varied and meaningful projects Opportunity to take ownership and influence project delivery Clear progression within a growing, stable consultancyThe Role As a Senior Electrical Engineer, you'll play a key role in both technical delivery and client interaction, contributing across all project stages. Key responsibilities: Lead electrical design on a range of building services projects Produce detailed design calculations, specifications, and reports Coordinate with multidisciplinary teams (mechanical, public health, etc.) Attend client meetings and represent the business professionally Support and mentor junior engineers/technicians Ensure designs meet current regulations and sustainability targetsAbout You Degree qualified in Electrical Engineering or Building Services Engineering (or equivalent) Strong experience in building services consultancy Proficient with industry software (e.g. Amtech, Dialux/Relux, AutoCAD/Revit) Good knowledge of UK regulations and standards Comfortable leading projects and engaging with clients Ideally working toward (or already achieved) Chartered statusApply now or reach out to Roberto Sartori on (phone number removed) for a confidential chat. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Intermediate / Senior Electrical Engineer London (Hybrid Working) The Opportunity We're working with a well-established, multi-disciplinary building services consultancy delivering innovative MEP, sustainability, and specialist lighting design solutions across the UK and internationally. With a strong reputation for technical excellence, long-standing client relationships, and repeat business, this consultancy is involved in a diverse portfolio of projects spanning commercial, residential, retail, education, and data centre sectors. Due to continued growth, they are looking to appoint an Intermediate or Senior Electrical Engineer to join their London team. The Role You'll play a key role in delivering high-quality electrical design solutions across a range of projects, from concept through to completion. Responsibilities include: Electrical design for building services projects (LV distribution, lighting, small power, etc.) Working across new build and refurbishment schemes of varying size and complexity Collaborating with multidisciplinary teams including mechanical, sustainability, and lighting specialists Producing detailed calculations, specifications, and technical reports Supporting client engagement and attending design meetings Mentoring junior engineers (Senior level)About You Degree qualified in Electrical Engineering or Building Services Engineering Experience within a building services consultancy environment Proven ability to deliver electrical designs across multiple sectors Familiar with industry standards and software (e.g. Amtech, Dialux/Relux) Strong communication and teamwork skills Working towards (or already achieved) Chartered status (IET/CIBSE)Why Join? Work for a consultancy that combines technical expertise with innovative thinking to simplify complex engineering challenges Exposure to high-profile, design-led projects across multiple sectors A business that embraces modern technologies such as building modelling and sustainability-led design Strong culture of collaboration, with multidisciplinary teams across MEP, sustainability, and workplace solutions Clear progression opportunities within a growing, forward-thinking organisationApply If you're an Electrical Engineer looking to step into a role with greater project exposure, technical variety, and career progression, get in touch for a confidential discussion. Apply now or get in touch with Roberto Sartori on (phone number removed) for a chat. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Associate Building Surveyor - Client & Growth Focus (RICS Qualified) Salary: up to £100k basic Location: City of London / Hybrid Looking for more than just another surveying role? Want to shape a business, not just service instructions? This is a senior Building Surveyor position with a well-established group operating across development and main contracting . They want someone credible, commercial and confident - a surveyor who can advise clients, win work, and help grow the contracting side of the business. This role is about impact , influence and long-term career building. The opportunity This is an autonomous, Associate-level role combining: Hands-on building surveying across a live portfolio and projects Senior client engagement and relationship management Business development and fee-generating activity Cross-selling professional services into the main contracting arm You'll be trusted to represent the business externally and help drive revenue, while still staying close to the technical detail. What you'll be doing Surveying and advising across commercial and residential assets Leading technical due diligence, condition surveys and compliance advice Providing strategic input on remediation, refurbishment and re-cladding projects Advising clients on BSR compliance, fire safety and Building Safety Act requirements Acting as a senior client-facing contact - trusted, polished and credible Winning work, supporting bids, and contributing to fee proposals Identifying opportunities to cross-sell into the contracting division Working directly with Directors to help shape growth and strategy This is not a passive service role - you'll be expected to engage, influence and lead. What we're looking for RICS qualified Building Surveyor Typically 10+ years post-qualification experience (guide, not a blocker) Strong track record in client-facing roles Comfortable winning work and engaging in fee discussions Proven experience with re-cladding projects and BSR / Building Safety Act matters Commercial mindset with the confidence to spot and create opportunities Polished, credible and able to operate at senior client level Self-starting, autonomous and motivated to make a mark Why this role stands out Genuine influence on business growth, not just delivery Direct access to decision-makers - your voice will matter Opportunity to help build and shape a contracting pipeline A platform to build a long-term career, not just a job This suits someone who's outgrown purely technical roles and wants recognition, responsibility and reward for what they bring in - not just what they deliver. Interested but want a discreet conversation first? Or know someone senior who's ready for a step-change? Why not contact Vekshana and have a confidential chat? We are currently unable to accept applications from candidates requiring work sponsorships in the near future. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. TPBN1_UKTJ

Client Manager / Accounts Manager Location: St Ives, Cambridgeshire (Hybrid after initial training period) Salary: £35,000 – £45,000 (DOE) A well-established and forward-thinking accountancy practice is seeking an experienced Client Manager / Accounts Manager to join their growing team. This is an excellent opportunity for a practice professional looking to take ownership of a varied client portfolio while contributing to the ongoing development of the firm. You will be responsible for managing a diverse portfolio of clients, delivering high-quality accounting and tax services, and building strong, lasting client relationships. This is a hands-on role with a mix of technical delivery and advisory work. Key Responsibilities include: Preparation and review of statutory accounts for SMEs, including Limited Companies, LLPs, Partnerships, and Sole Traders Corporation Tax computations and returns Self-Assessment tax returns for directors and business owners Providing proactive advice on tax efficiency, systems, and compliance Acting as a main point of contact for clients, handling queries professionally Supporting business development by identifying opportunities within the client base Liaising with HMRC and other regulatory bodies Assisting with ad hoc work such as management accounts, budgeting, and cashflow forecasting Ensuring compliance with professional standards and maintaining high-quality workpapers Adhoc duties to support the team About You ACA or ACCA qualified (or equivalent), or part-qualified with strong practical experience Solid background within an accountancy practice environment Strong technical knowledge of UK accounting and tax Excellent communication skills with a client-focused approach Organised, proactive, and commercially aware Experience with cloud software (e.g., Xero) is beneficial; knowledge of CCH is advantageous Must live within a commutable distance of St Ives, Cambridgeshire What's on Offer Competitive salary based on experience 21 days holiday plus bank holidays Hybrid working for flexibility Private healthcare (subsidised) Pension scheme Mental health and wellbeing support Regular team social events This is a fantastic opportunity to join a supportive firm that values professional development, client service, and a positive working culture. For further information, or for an informal chat, please contact Kul Mahal on 07885 688293 INDFIN TPBN1_UKTJ

MRICS Building Surveyor - London Diverse Projects | Real Career Growth Looking to put your MRICS to good use on projects that keep things interesting? I'm working with a well-established, highly regarded consultancy in London that's built a strong reputation across a diverse range of sectors. Their work spans commercial, residential, and mixed-use projects - offering variety, client exposure, and the chance to make a real impact. They're now looking for an MRICS Building Surveyor to join the team - someone who enjoys a mix of professional and project work and wants to continue developing within a supportive, forward-thinking environment. The role: Delivering a broad range of building surveying services Managing projects from inception to completion Carrying out professional work including dilapidations, party wall, and technical due diligence Building and maintaining strong client relationships What they're looking for: MRICS qualified Building Surveyor Consultancy background preferred Strong communication and client-facing skills A proactive, motivated approach Why consider this role? Join a consultancy with a strong reputation and loyal client base Work across a varied and interesting project portfolio Clear progression opportunities and career development Supportive, collaborative team environment For a confidential chat about this role and client, get in touch with Andreea Hudson at Aldwych Consulting. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Senior Building Surveyor - London Construction Consultancy | Exciting Project Portfolio | Career Progression Are you a driven Building Surveyor ready to take the next step in your career? My client, a well-established and highly respected construction consultancy, is looking to appoint a Senior Building Surveyor to join their growing London team. This is a fantastic opportunity to work on a diverse range of high-profile projects across sectors including commercial, residential, and mixed-use developments. You'll play a key role in delivering expert advice to clients while taking ownership of projects from inception through to completion. The Role: Deliver a full range of building surveying services including project and professional work Lead on projects across refurbishment, redevelopment, and maintenance schemes Build strong client relationships and contribute to business development Mentor and support junior team members Work collaboratively within a dynamic and forward-thinking consultancy environment About You: MRICS qualified or currently working towards chartership Strong technical knowledge and experience within a consultancy environment Excellent communication and client-facing skills Proactive, ambitious, and keen to progress your career What's on Offer: Exposure to a varied and engaging project portfolio Clear progression pathway and support towards MRICS (if not already achieved) Competitive salary and benefits package Collaborative, supportive team culture If you're looking for a role where you can genuinely make an impact and continue to grow professionally, this could be the perfect next step. Get in touch for more information: Contact Andreea Hudson at Aldwych Consulting for a confidential chat about this opportunity or other vacancies I'm currently working on. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Senior Mechanical Engineer - Building Services London | Hybrid Working Available Competitive Salary + Tax-Free Bonus + Excellent Benefits An established, employee-owned Building Services Consultancy is looking to appoint a Senior Mechanical Engineer to join its growing London team. With decades of experience delivering innovative engineering solutions across the built environment, the business has developed a strong reputation for technical excellence, sustainable design, and long-standing client partnerships across London and the South East. The company delivers full MEP building services design alongside specialist low carbon and energy advisory services across a broad range of sectors including commercial, healthcare, education, leisure, residential, and industrial developments. What makes this opportunity particularly unique is the company culture and progression pathway. As an employee-owned business, staff benefit directly from the company's success through an annual tax-free bonus scheme, alongside a genuinely collaborative environment where people are invested in long-term career development. The leadership team also has a strong technical background - the Managing Director started their career as an engineer within the business, reflecting the company's commitment to nurturing and developing talent from within. Due to continued project wins and growth, they are now looking for an experienced Senior Mechanical Engineer to play a key role in project delivery, client management, and mentoring junior engineers within the London office. The Role You will lead the mechanical design and coordination of a wide range of building services projects from concept through to completion. Working closely with clients, architects, and multidisciplinary teams, you will contribute to the delivery of sustainable and technically robust engineering solutions. Key responsibilities include: Leading mechanical building services design across multiple sectors Producing and reviewing detailed HVAC and public health designs Managing projects through all RIBA stages Attending client and design team meetings Mentoring and supporting junior engineers and technicians Coordinating with electrical, sustainability, and external consultant teams Carrying out site inspections and technical reviews Supporting low carbon and energy-efficient design strategies Requirements Degree qualified in Mechanical Engineering or Building Services Engineering Proven experience within a Building Services consultancy environment Strong knowledge of HVAC and mechanical systems design Experience leading projects and managing client relationships Familiarity with UK Building Regulations and CIBSE guidance Proficiency with industry software such as AutoCAD, Revit, IES, or Hevacomp Chartered status or working towards Chartership would be advantageous What's On Offer Employee-owned business with annual tax-free bonus potential Opportunity to work on varied and technically challenging projects Clear career progression within a growing consultancy Collaborative and supportive working environment Exposure to sustainable and low carbon design projects Hybrid working flexibility Competitive salary and comprehensive benefits package This is an excellent opportunity for a Senior Mechanical Engineer looking to join a forward-thinking consultancy where technical expertise is valued, career progression is encouraged, and employees are genuinely invested in the success of the business. Apply now or reach out to Roberto Sartori for a confidential chat on 07437837855. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. TPBN1_UKTJ

Are you looking for a role that will incorporate managing a team, inputting into tendering and hands on complex design work? We are looking for a Senior Geotechnical Design Engineer to take a leading role in the delivery of complex, high-risk ground engineering solutions on technically demanding projects. This position sits at the interface of design, construction, and commercial decision-making, offering real influence over how projects are conceived, priced, and delivered. You will be involved early in the project lifecycle, supporting tenders, developing construction-led designs, managing risk, and driving value, while remaining technically hands-on throughout delivery. Technical Responsibilities Lead the geotechnical and geo-structural design of both temporary and permanent works, including: Deep excavations and basement retention systems Underpinning, piled foundations, bearing piles, and ground improvement Temporary works, excavation sequencing, and construction methodology development Interpret and challenge ground investigation data; define design parameters and assumptions Produce, review, and approve detailed calculations, reports, and specifications Ensure compliance with Eurocodes, British Standards, CDM, and internal design assurance processes Provide responsive technical support to site teams, adapting designs to live construction conditions Manage third-party designers and check external submissions where required Commercial & Project Responsibilities Provide commercially aware engineering input at tender stage, including: Design optioneering and risk-based solution selection Temporary works strategies aligned with programme and cost Value engineering and margin-driven design decisions Support pricing through construction-led design solutions and realistic buildability assumptions Identify, manage, and mitigate geotechnical risk to protect programme and commercial outcomes Contribute to change control, technical queries, and claim support where design input is required Balance engineering judgement with cost, programme, and contractual constraints About You Degree qualified in Civil or Geotechnical Engineering Chartered or approaching Chartership (ICE or equivalent) Strong background in contractor-side or design-and-build environments Demonstrable experience delivering geotechnical designs in constrained urban sites Commercially astute, with a clear understanding of construction cost, risk, and sequencing Comfortable engaging with clients, site teams, and senior stakeholders Proactive, decisive, and confident, taking ownership of technical and commercial outcomes Why This Role? Engineer solutions that are actually built-not just designed Influence project strategy from tender through to delivery Work on technically complex schemes where engineering decisions directly affect profit and risk Clear progression toward Principal / Design Manager roles Competitive salary, performance-related bonus, pension, and flexible working DO not hesitate to apply if you think you're right for the role... it is certainly worth a chat! Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. TPBN1_UKTJ

2nd Line IT Support Engineer Join a dynamic IT support environment delivering 2nd line technical support, troubleshooting and cloud services support across Microsoft 365, Windows and Azure. This role offers hybrid working and strong career development within a managed services setting. If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Infrastructure Support Engineer, 2nd Line Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Second Line IT Support Engineer, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: Starting from £32,000 per annum + up to £8,000 Bonus + Benefits (see below) LOCATION: Hybrid working 3 days from either the office in London (E1) or client sites, and 2 days from home JOB TYPE: Full-Time, Permanent ONLINE TEST: To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a fast-paced IT support team delivering high-quality technical support and customer service. As a 2nd Line IT Support Engineer you will act as an escalation point for complex issues, supporting Microsoft environments including Windows, Microsoft 365 and Azure cloud services. You will also contribute to service desk operations, ensuring incidents are resolved efficiently. The 2nd Line IT Support Engineer will collaborate with colleagues, provide VIP support, assist with field engineering tasks and contribute to continuous improvement initiatives within a structured ITIL environment. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the 2nd Line IT Support Engineer include: • Incident Management: Log, investigate and resolve technical incidents and service requests via phone, email and live chat, • Escalation Handling: Take ownership of complex issues escalated from 1st Line support, • Microsoft Support: Provide support across Windows 10/11, Microsoft 365, Entra ID, Active Directory, Intune and Autopilot, • Cloud Administration: Assist with Azure services, DNS, DHCP and infrastructure monitoring tools, • Onboarding Support: Configure devices, user accounts and access permissions for new starters, • Vendor Liaison: Work with third-party suppliers to resolve application and system issues, • SLA Management: Manage priority tickets and ensure delivery within agreed service levels, • Documentation: Maintain accurate records, updates and technical documentation, • VIP Support: Deliver high-quality support to senior stakeholders, • Field Support: Provide onsite support when required and cover field engineer absence, • Team Collaboration: Support colleagues and contribute to a positive, solution-focused team environment CANDIDATE REQUIREMENTS • Previous experience in a 2nd line or technical support role within an IT helpdesk or service desk environment, • Strong troubleshooting skills across Microsoft Windows, Microsoft 365 and cloud technologies, • Experience with Azure administration, Active Directory and endpoint management tools, • Knowledge of ITIL processes and incident management best practice, • Ability to manage multiple priorities and work to SLAs, • Excellent communication and customer service skills, • Experience providing remote, onsite and user-facing support, • Strong problem-solving and critical thinking ability, • A proactive approach to continuous improvement and professional development BENEFITS • Performance based bonus (up to £8,000), • Hybrid working (two days working from home), • Industry renowned training and certifications (sponsored), • Personal development time with access to Pluralsight training platform, • Discretionary company sick pay, • 23 days’ holiday plus Bank Holidays, increasing with length of service, • Day off on your birthday, • Inclusive working environment And more! APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14629 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Watford, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

12 Months Maternity Cover - Quality Improvement Partner Location: Home based with travel to services Salary: £47,010.60 per annum Hours Per Week: 35 Closing date : 05/06/2026 Are You the Candidate We're Looking For? At Shaftesbury, we are excited to be recruiting for a 12‑month maternity cover Quality Improvement Partner . If you are passionate, skilled, and driven to make a difference, this could be the perfect opportunity for you. We are looking for people whose passion, talent and experience come together to create a caring, community-minded workforce. We believe that every person we support has the right to a full and flourishing life. They deserve the very best, and we are committed to delivering exactly that. Guided by our core values- Open, Enabling, Inclusive and Courageous -our services across adult care, children's care and education are rooted in inclusion, respect and unwavering support. We go the extra mile to create opportunities for people to thrive and live well. About the Role As a Quality Improvement Partner , you will play a key role in driving continuous improvement across Shaftesbury. You will: • Support the delivery of our business plan and strategy through our Quality Framework. * Ensure that standards within services meet the expectations of the people we support, organisational objectives and regulatory requirements. * Work collaboratively to support services in achieving ratings of Good , Outstanding , or equivalent with regulatory bodies. This is a home‑based role , with some national travel required to support services across the organisation. Why Work at Shaftesbury? At Shaftesbury, our people are our greatest strength. We are proud to have some of the most committed and compassionate staff in the sector-and we want to attract more people like you. We are delighted to offer a benefits package that truly recognises and rewards the work you do: Recognition & Rewards: Be nominated for a personal recognition letter from the Executive Leadership Team, or for a gift voucher of up to £50 for going above and beyond. * Excellent Training: A comprehensive training package designed to support your development. * Generous Annual Leave: 25 days + 8 bank holidays for the first 5 years, rising to 28 days + 8 bank holidays thereafter. * Pension Scheme * Employee Assistance Programme: Confidential support for your wellbeing. If you're ready to use your expertise to influence positive change and ensure high‑quality care for the people we support, we'd love to hear from you. Shaftesbury is the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up - to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please proceed through the following link to be redirected to our website to complete your application.

Customer Operations Manager Location: London Salary: £40,000 - £60,000 per annum About the Job We’re looking for an experiencedCustomer Operations Managerto lead our global customer operations and help us build a world-class, digital-first support experience. This is a hands-on role that blends strategic thinking with day-to-day execution, ideally suited for someone who thrives in fast-paced environments and wants to grow with the business. You’ll be responsible for scaling and optimising our support function across tools, processes, partners, and platforms. You will be the voice of the customer internally, using data and feedback to improve how we support, engage, and retain our users across the globe. This is a tough but rewarding role, best suited to someone who’s ready to roll up their sleeves, bring structure and discipline to a growing operation, and build something meaningful over the next few years. Key Responsibilities Support Operations and Customer Experience Lead our 24/7 global customer support operation, including ticket handling, live chat, email, and social channels. Use Freshdesk as the core tool for support, ensuring it is set up for efficiency, reporting, and scale. Build and manage internal and third-party agent workflows, SOPs, and knowledge base content. Continuously improve the customer journey from onboarding through to issue resolution. Data and Performance Ownership Own all key support KPIs, including CSAT, NPS, ticket volume, first response time, resolution time, and more. Analyse data daily to identify root causes of repeat issues, trends, or inefficiencies. Produce clear weekly and monthly performance reports with insight-driven actions. Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation Design digital support journeys that leverage self-service and automation wherever possible. Use automated workflows that reduce manual effort. Collaborate with product and tech teams to identify customer pain points and resolve them at the source. Customer Insight and Cross-Team Collaboration Act as the internal voice of the customer, sharing structured feedback to help improve product and service quality. Work closely with product, engineering, and commercial teams to advocate for customer needs. Lead customer journey mapping exercises to remove friction and enhance satisfaction. Risk and Compliance Oversight Ensure support processes comply with data privacy regulations, including GDPR. Handle fraud, abuse, and chargeback cases in coordination with finance and legal teams. Own escalation workflows and ensure high-priority issues are resolved quickly and fairly. What We’re Looking For Must-Haves 5+ years of experience in customer support or customer experience, ideally in a digital-first, global business. Strong hands-on knowledge of Freshdesk (or similar platforms like Zendesk or Intercom). Proven track record in leading support operations in a 24/7/365 environment. Data-driven mindset, with the ability to interpret performance metrics and implement changes based on insight. Ability to lead strategy while also being deeply hands-on. You’ll need to write the playbook, run the reports, talk to customers, and build the processes. Experience with automation tools and a deep understanding of customer workflow design. Excellent communication and stakeholder management skills, especially when handling cross-functional issues. Grit, resilience, and a growth mindset. This is a high-effort, high-reward role. Nice-to-Haves Experience in telecom, eSIM, travel tech, or subscription-based businesses. Exposure to fraud workflows, payment disputes, or regulatory complaint handling. Understanding of self-service design and proactive support strategies. What You Can Expect A critical role in shaping how global travellers experience our brand. A startup environment with autonomy, ownership, hard work and opportunity for growth. Remote-first working culture with flexible ways of working. A mission-driven team solving real customer problems at scale. If you're someone who thrives on solving problems, loves making data-driven decisions, and wants to take full ownership of building an exceptional support experience, we’d love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Orbit Mobile, please do not hesitate to apply

We are recruiting for a permanent German & English Bilingual Customer Service Advisor to speak both German and English. Main Purpose of Customer Service Advisor role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English. To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. You will be communicating directly with customers on the phone, by email, social media and live web chat. The Bilingual Customer Service Advisor will report into the German Team Leader. You should have: A natural ability to communicate and empathise A confident and professional manner A real willingness to help a customer with their challenge The desire to have fun at work! Salary: £27, 768 per annum Location: Hours: 40 paid hours per week. Shifts: Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning. IIP Accredited Employer great working culture of fun and sociable team environment Pension Scheme with Standard Life Eye test vouchers and discounts Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally) Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Apprenticeships qualifications and career flight path schemes Recognition and reward schemes with Love to Shop Voucher rewards To apply for this Multilingual Customer Service Advisor position please submit an up to date CV or alternatively call Sara, Nikola or Alan for more details. TPBN1_UKTJ

General Manager – After Work Spot – Central London- £55,000 + Bonus + Service A fantastic company are looking for some talent who might be on the lookout for a driven and inspirational GM to join their exceptional team. There is heavy investment coming and it's very exciting This includes managing the restaurant, bustling bar and amazing team in place. This is an established yet growing business that has some iconic sites. Expect nothing less than the epitome of high-end pub culture. The ideal candidates should possess extensive experience in a large-scale hospitality setting, where service excellence is paramount. General Manager Role You will be working in a quality, premium or high-end environment You will have great people skills; not only with your customers but also with your peers and colleagues. Excellent presentation and communication skills Outstanding service standards and confidence– we are looking for a great personality and a charismatic approach to service Responsible for leading your team The Ideal Candidate Great knowledge of restaurant management and pubs Able to run the day-to-day operation and be in charge Good communicator and organised personality in order to have an efficient and smooth service. Be a good leader, drive, motivate and lead the team to push and take the operation to the next step Ability to take your own decisions; you'll be a go-getter If you are keen to discuss the details further, please apply today or send your cv to James McDermott or call 0207 790 2666 COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram TPBN1_UKCT

Job Title: Building Services Manager Location: London / Site-based Job Type: Full-time Salary: Competitive + Car Allowance & Excellent Benefits About the Role: Are you an experienced Building Services Manager looking to make a significant impact on high-profile projects I am currently recruiting on behalf of a leading UK construction main contractor to find a dedicated Building Services Manager to join their dynamic team in London. In this collaborative, value-driven role, you will be instrumental in delivering building services across all project phases. Working closely with the Project Director and Project Manager, you will take the lead in coordinating, installing, and commissioning packages, ensuring seamless, on-time, and within-budget delivery. If you thrive in a fast-paced environment and have a passion for driving quality and compliance through cross-functional teamwork, this could be your next great career move! Key Responsibilities: Pre-Construction & Tendering: Support tendering activities, review employer requirements, and manage technical submissions, validations, and design coordination. Construction Coordination: Manage building services during the build phase via design reviews, site inspections, and regular progress meetings. Quality & Compliance: Monitor installation quality to guarantee strict adherence to project specifications and industry standards. Project Management: Assist with programme updates, technical queries, and navigating client changes efficiently. Commissioning & Handover: Help drive commissioning activities, ensuring systems meet project requirements. Oversee close-out documentation, snagging, and provide post-handover/aftercare support. What I Am Looking For: Proven experience in building services or construction project delivery. A solid understanding of design coordination and the wider construction process. The ability to manage and prioritise tasks effectively within a live, fast-paced project environment. Strong organisational, problem-solving, and communication skills. A collaborative mindset with a track record of excellent stakeholder engagement. A full UK Driving Licence (Essential). What’s In It For You My client is committed to rewarding hard work and creating a supportive, progressive workplace. You will enjoy an excellent package, including: A highly competitive base salary. Car Allowance. 26 days of annual leave (with the option to buy/sell up to 3 additional days). Additional loyalty days for long service. Private Medical Insurance (with the option to cover your family). Life Assurance. How to Apply: Ready to take the next step in your career with a market-leading contractor I want to hear from you! Please click "Apply" to submit your CV, or reach out to me directly at (url removed) / (phone number removed) for a confidential chat about the position

Intermediate / Senior Electrical Engineer London (Hybrid Working) The Opportunity We're working with a well-established, multi-disciplinary building services consultancy delivering innovative MEP, sustainability, and specialist lighting design solutions across the UK and internationally. With a strong reputation for technical excellence, long-standing client relationships, and repeat business , this consultancy is involved in a diverse portfolio of projects spanning commercial, residential, retail, education, and data centre sectors . Due to continued growth, they are looking to appoint an Intermediate or Senior Electrical Engineer to join their London team. The Role You'll play a key role in delivering high-quality electrical design solutions across a range of projects, from concept through to completion. Responsibilities include: Electrical design for building services projects (LV distribution, lighting, small power, etc.) Working across new build and refurbishment schemes of varying size and complexity Collaborating with multidisciplinary teams including mechanical, sustainability, and lighting specialists Producing detailed calculations, specifications, and technical reports Supporting client engagement and attending design meetings Mentoring junior engineers (Senior level) About You Degree qualified in Electrical Engineering or Building Services Engineering Experience within a building services consultancy environment Proven ability to deliver electrical designs across multiple sectors Familiar with industry standards and software (e.g. Amtech, Dialux/Relux) Strong communication and teamwork skills Working towards (or already achieved) Chartered status (IET/CIBSE) Why Join? Work for a consultancy that combines technical expertise with innovative thinking to simplify complex engineering challenges Exposure to high-profile, design-led projects across multiple sectors A business that embraces modern technologies such as building modelling and sustainability-led design Strong culture of collaboration, with multidisciplinary teams across MEP, sustainability, and workplace solutions Clear progression opportunities within a growing, forward-thinking organisation Apply If you're an Electrical Engineer looking to step into a role with greater project exposure, technical variety, and career progression , get in touch for a confidential discussion. Apply now or get in touch with Roberto Sartori on 07437837855 for a chat. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. TPBN1_UKTJ

Carrington West are assisting their local authority client based in London in the search for a Principal Planning Officer to join their Development Management team on an initial 3-month contract. The successful candidate will manage a full range of development management duties and look after a caseload of applications including large Major and Strategic schemes. Including, residential developments and mixed use schemes. Cases will include overseeing a backlog of planning applications as well as the management of live applications within the statutory time frames. Experience of preparing and attending committees are a must. To apply for these roles, it is essential that you have worked as a development management case officer in a local authority planning department or at an equivalent level in a private practice. The successful candidates must have significant experience in successfully assessing and advising on a variety of planning applications, and good fundamental and technical knowledge and understanding of all relevant planning legislation and policies. You will need to have excellent communication and negotiation skills as you will be working in a team environment, as well as dealing with other professionals. In order to successfully deliver the responsibilities of the role, you will need to have a relevant degree level qualification in Town Planning (or related built environment discipline) and hold chartered membership of the Royal Town Planning Institute (RTPI), or be able to demonstrate suitable post qualification experience to meet the eligibility requirements for chartered membership. The council are looking for candidates who will be able to hit the ground running and are offering flexible working arrangements. Carrington West Pay Rate - £55 to £60per/hour (Depending on experience) Job Ref - 65870 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you

I’m working with a well-established and highly regarded brickwork subcontractor who is looking to bring in an experienced Quantity Surveyor to support their growing commercial team. This is a great opportunity to join a business with a strong reputation in the market, a healthy pipeline of work, and a portfolio of projects across residential, commercial, and mixed-use developments. The Role You’ll be responsible for managing the commercial aspects of multiple brickwork packages from pre-construction through to final account, working closely with the operations and senior management teams to ensure projects are delivered profitably and efficiently. Key Responsibilities • Managing the commercial delivery of brickwork and masonry packages, • Preparing and submitting valuations, variations, and final accounts, • Reviewing and negotiating subcontract and main contract terms, • Cost reporting, forecasting, and budget control, • Managing payments, applications, and cash flow, • Identifying and pricing variations and change orders, • Liaising with site teams, clients, and contractors, • Supporting procurement and material buying where required, • Ensuring commercial risks are identified and managed effectively What I’m Looking For • Proven experience as a Quantity Surveyor within brickwork, • Strong understanding of brickwork packages, labour, materials, and programme, • Experience working for a subcontractor is essential, • Good knowledge of valuations, CVRs, variations, and final accounts, • Confident working independently and managing multiple live projects, • Strong communication and negotiation skills, • A commercially astute and proactive approach What’s on Offer • Competitive salary package, • Long-term opportunity with a busy and established specialist subcontractor, • Strong pipeline of secured work, • Supportive team environment, • Genuine opportunity to grow within the business If you’ve got the right brickwork background and are open to hearing more, I’d be happy to have a confidential chat

Customer Operations Manager Location: London Salary : £40,000 - £60,000 per annum About the Job We're looking for an experiencedCustomer Operations Managerto lead our global customer operations and help us build a world-class, digital-first support experience. This is a hands-on role that blends strategic thinking with day-to-day execution, ideally suited for someone who thrives in fast-paced environments and wants to grow with the business. You'll be responsible for scaling and optimising our support function across tools, processes, partners, and platforms. You will be the voice of the customer internally, using data and feedback to improve how we support, engage, and retain our users across the globe. This is a tough but rewarding role, best suited to someone who's ready to roll up their sleeves, bring structure and discipline to a growing operation, and build something meaningful over the next few years. Key Responsibilities Support Operations and Customer Experience • Lead our 24/7 global customer support operation, including ticket handling, live chat, email, and social channels. * Use Freshdesk as the core tool for support, ensuring it is set up for efficiency, reporting, and scale. * Build and manage internal and third-party agent workflows, SOPs, and knowledge base content. * Continuously improve the customer journey from onboarding through to issue resolution. Data and Performance Ownership • Own all key support KPIs, including CSAT, NPS, ticket volume, first response time, resolution time, and more. * Analyse data daily to identify root causes of repeat issues, trends, or inefficiencies. * Produce clear weekly and monthly performance reports with insight-driven actions. * Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation • Design digital support journeys that leverage self-service and automation wherever possible. * Use automated workflows that reduce manual effort. * Collaborate with product and tech teams to identify customer pain points and resolve them at the source. Customer Insight and Cross-Team Collaboration • Act as the internal voice of the customer, sharing structured feedback to help improve product and service quality. * Work closely with product, engineering, and commercial teams to advocate for customer needs. * Lead customer journey mapping exercises to remove friction and enhance satisfaction. Risk and Compliance Oversight • Ensure support processes comply with data privacy regulations, including GDPR. * Handle fraud, abuse, and chargeback cases in coordination with finance and legal teams. * Own escalation workflows and ensure high-priority issues are resolved quickly and fairly. What We're Looking For Must-Haves • 5+ years of experience in customer support or customer experience, ideally in a digital-first, global business. * Strong hands-on knowledge of Freshdesk (or similar platforms like Zendesk or Intercom). * Proven track record in leading support operations in a 24/7/365 environment. * Data-driven mindset, with the ability to interpret performance metrics and implement changes based on insight. * Ability to lead strategy while also being deeply hands-on. You'll need to write the playbook, run the reports, talk to customers, and build the processes. * Experience with automation tools and a deep understanding of customer workflow design. * Excellent communication and stakeholder management skills, especially when handling cross-functional issues. * Grit, resilience, and a growth mindset. This is a high-effort, high-reward role. Nice-to-Haves • Experience in telecom, eSIM, travel tech, or subscription-based businesses. * Exposure to fraud workflows, payment disputes, or regulatory complaint handling. * Understanding of self-service design and proactive support strategies. What You Can Expect • A critical role in shaping how global travellers experience our brand. * A startup environment with autonomy, ownership, hard work and opportunity for growth. * Remote-first working culture with flexible ways of working. * A mission-driven team solving real customer problems at scale. If you're someone who thrives on solving problems, loves making data-driven decisions, and wants to take full ownership of building an exceptional support experience, we'd love to hear from you. To Apply If you feel you are a suitable candidate and would like to work for Orbit Mobile, please do not hesitate to apply.

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