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A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: • Competitive basic salary of £30k, • Y1 OTE of up to higher!, • Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens, • On-going training and mentorship, • Team socials in a friendly, inclusive environment, • Lucrative bonus and incentive scheme, • Pension contributions, • Fun, modern offices Requirements: • Educated to degree level, • Excellent communication skills- both written and verbally, • Organisation and time management skills, • You have a passion for business, with drive and ambition, • Willingness to learn and develop new skills, • Self-motivated with a strong desire to succeed in your career Grab your fast pass! Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. How does it work? No CV needed right now - just a simple text chat for 15 minutes. Instant feedback - get your personalized "Sales DNA" profile immediately. Fast-track your career - secure your seat at our next Live Assessment Day. Hit apply below, check your inbox, and fast-track your career! Candidates must be eligible to live and work in the UKPareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.

Job Title: Graduate Scheme - Business Development (Commercial) Salary: £30k basic salary/ with OTE taking your package higher Our client are looking for ambitious graduates to help enhance their presence, to generate revenue by capitalising on warm leads and opening the door to new ones, thereby increasing their book of business with a customer-led approach. There is no limit to where you can go with our client - so if you've got a degree, excellent communication skills and plenty of enthusiasm, this is the opportunity for you! The company: Founded over 40 years' ago, our client are leaders in the distribution of healthcare products. From their outstanding customer service, to their impressive product portfolio, our client continue to excel in the industry and are experiencing an exciting period of growth! Package: • A competitive basic salary of £30k, • Y1 OTE of up to higher, • Full tech stack, • Regular socials and a welcoming, inclusive culture, • Incentives and bonuses, including team company holidays, • Excellent personal and professional development available with a national enterprise, • Pension and healthcare Role: • Obtain a thorough knowledge of the company and its offering in order to best educate prospective customers, • Proactively reach out to prospects over the phone, via email and through social channels in order to schedule meetings, webinars and demonstrations, • Develop relationships through extensive research - identifying key influencers within accounts and building rapport with them, • Support customer success to ensure that clients are happy with the services they've secured with the company, • Shadow senior members of the team in order to get a handle on the entire 360 process - with a view to your progression within the business Requirements: • Educated to degree level, • Possess exceptional communication and interpersonal skills, • A team player, with the ability to work independently, • Comfortable in a target driven environment, • Self-motivated, with a strong desire to succeed Grab your fast pass! Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. How does it work? No CV needed right now - just a simple text chat for 15 minutes. Instant feedback - get your personalized "Sales DNA" profile immediately. Fast-track your career - secure your seat at our next Live Assessment Day. Hit apply below, check your inbox, and fast-track your career! Candidates must be eligible to live and work in the UK. Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Senior Pricing Analyst – Data & Advanced Analytics (Personal Lines) Hybrid: 3 days office / 2 days home This Senior Pricing Analyst role is focused on improving pricing performance through data enrichment and advanced modelling across Retail Motor and Household Insurance. What you’ll be doing • Sourcing, testing and quantifying the impact of new (and existing) datasets on pricing outcomes, • Creating predictive features and building models that improve risk differentiation, • Developing reliable pipelines that feed live rating and ELR processes, • Partnering with model owners and pricing stakeholders to translate analysis into usable change, • Supporting supplier / data-provider governance, including contractual and usage considerations, • Building practical measurement frameworks to prove the value of new data inputs What we’re looking for • Strong modelling capability and hands-on experience with Python, R, SAS and/or SQL, • Experience working with third-party / external data and embedding it into analytical workflows, • Numerate background (2:1 or above in a relevant subject), • Clear communicator, comfortable bridging technical work and business decision-making, • Organised, delivery-focused, and curious about modern ML/statistical techniques Interested? Please send your CV for immediate consideration or get in touch for a confidential chat #insurancejobs #pricingjobs #dataanalytics #datasciencejobs #predictivemodelling #pythonjobs #sql #jobsinmanchester

The Company: Found is the exclusive operator for UK developer FEC. We’re on a mission to become no.1, experience led, brand-centric 360 lifestyle operator in the UK. Not just for a ‘time in life’, but for a lifetime. If that sounds like your thing, keep reading. We’re actually pretty special… Found is the only operator working across residential and commercial markets, from property and asset management to lettings, estates, and green spaces. We live and breathe experience-led living, sweating the small stuff so that every customer interaction adds value. Why? Above all else, for experience. The Role: We are looking for standout team members who have a true passion for delivering exceptional customer service and creating unforgettable living experiences for our residents. The perfect candidate thrives under pressure, fostering a positive and welcoming community atmosphere. They will be there for our residents, handling any communication and supporting with our community events. • Resident Relations: Handle complaints, feedback, and queries promptly, ensuring high satisfaction and a positive living experience., • Community Engagement: Build strong connections with residents and support the planning and delivery of community events., • Property Standards: Maintain a clean, safe, and well-presented property through regular checks and hands-on support., • Event & Brand Support: Assist with onsite events and initiatives that enhance resident experience and strengthen brand reputation., • Problem Solving: Tackle issues proactively, adapt quickly, and contribute ideas to improve operations and service delivery., • Administration & Compliance: Manage paperwork, records, and ensure adherence to health, safety, and confidentiality standards., • Maintenance Coordination: Respond to maintenance requests and support smooth apartment operations., • Brand Ambassador: Represent the brand consistently and professionally in all resident interactions and public reviews. What we're looking for: Having the experience is important - but being the right fit is crucial, bring your personality, but hold the ego, these are the traits we wanna’ see in you. • Able to work with autonomy and demonstrate initiative, • An inspiring team player, • Bring and champion market best practice, • Up for change and can adapt easily, • Thrives in a fast-paced environment, • Confident and proactive approach, • The highest level of communication skills with the ability to be able to negotiate with a range of stakeholders including customers and internal teams, • An ethos of continuous improvement What's in it for You: As much as we want you to love working with us, we don’t expect you to do it for nothing, here is what’s in it for you. • Competitive salary, • 25 days annual leave increasing with employment, • Pension Scheme, • Life Assurance, • Voluntary benefits including gym membership discounts and cycle to work, • Paid voluntary work Equal Opportunities It is the Company's policy to treat all employees and job applicants fairly and equally regardless of their gender, marital or civil partnership status, race, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. Furthermore, the Company will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds. Ready to make it happen? Let’s chat.

We are working with a Tier 1 Offshore firm in Bermuda who are looking for an Associate with strong general commercial litigation experience to join their disputes practice. Our client has a strong international presence and an excellent client portfolio. This opportunity would suit someone who is looking to progress in their career and be involved in high-value multi-jurisdictional work, but is also motivated by a change in lifestyle and additional tax benefits. Ideal candidate: • 3+ PQE, • Admitted in England & Wales, Canada, Australia or New Zealand, • Excellent academics, • Experience from a leading law firm, • Strong desire to live in Bermuda Hydrogen group has some of the best opportunities globally, due to over 50% of our roles being exclusive or retained. Our offshore team has been recruiting globally since 2011 and is spread out over offices in London, Hong Kong, Singapore, and Sydney. We dedicate ourselves on building long-term relationships with the candidates we work with, so even if you are not considering a move now, please get in touch and we can discuss any long-term plans. At Hydrogen Group we have dedicated teams working on In-house and Private Practice opportunities in the UK alongside our International teams. We have 300 consultants across the globe working in various sectors and have placed candidates in 67 countries. Due to the high volume of applications we receive we are unable to respond on an individual basis, if you haven’t received a response within 2 weeks it is likely you have not been successful on this occasion. For more information or an informal chat please contact Jemima Lee on jemimalee@hydrogengroup.com.

📍 Manchester City Centre | Full-time | Competitive Salary Veyco is transforming how property transactions happen across the UK. Our platform helps property professionals, legal firms, estate agents, landlords and tenants complete critical processes digitally, securely and efficiently. From identity verification and tenant referencing through to electronic signatures and conveyancing technology, we are building the infrastructure that powers modern property transactions. As we continue to grow, we are looking for a Customer Support Associate to join our Manchester team. This is an excellent opportunity for someone who enjoys helping customers, solving problems and working in a fast-paced technology business where no two days are the same. The Role You will be the first point of contact for customers using Veyco's products and services, helping them navigate our platform and ensuring they receive exceptional support throughout their journey. Key Responsibilities • Respond to customer enquiries via email, phone and live chat, • Support users through onboarding and platform adoption, • Investigate and resolve customer issues efficiently and professionally, • Escalate technical issues to the development team where required, • Work closely with operations, product and commercial teams to improve the customer experience, • Identify recurring issues and contribute ideas for process and product improvements, • Maintain accurate records and documentation within our systems What We Are Looking For • Excellent written and verbal communication skills, • Strong attention to detail and organisational skills, • A proactive approach to problem solving, • Confidence managing multiple priorities in a fast-moving environment, • Comfortable learning new technology and software platforms, • A positive, customer-first mindset Desirable Experience • Previous experience in customer support, customer success, operations or administration, • Experience within property, legal, lettings, conveyancing or technology sectors, • Familiarity with CRM or support platforms Why Join Veyco? • Based in our Manchester office, working alongside an ambitious and supportive team, • Opportunity to join a rapidly growing LegalTech and PropTech business, • Exposure to innovative technology transforming the property sector, • Genuine career progression opportunities as the company scales, • A varied role with exposure across customer support, operations and product development We are not looking for someone who wants to sit in the same role for the next five years. We are looking for someone who is curious, ambitious and excited by the opportunity to grow with a business that is scaling quickly. If that sounds like you, we would love to hear from you.

VP of Customer Service Operations\n\n📍 Manchester (Onsite)\n\n💰 £100,000 Basic + Monthly Performance Bonus (circa £15,000 a across the year)\n\n👥 Managing 4 Global Department Heads\n\n📈 Reporting directly to the Chief Commercial Officer\n\nI'm recruiting for a VP of Customer Service Operations role with a growing international technology business that supports over 20,000 customers across 11 countries.\n\nWhilst this role has responsibility for multiple operational functions, the largest and most significant area is Customer Support/Customer Service. The support function currently represents the biggest team within the remit and is expected to continue growing as the business scales (circa 45 heads currently)\n\nBecause of that, I believe this could be a particularly interesting opportunity for a Head of Customer Service/leader looking to take the next step into a broader operational leadership role.\n\nThe successful person will oversee four global functions covering Customer Support, Retentions, Production and B2B Operations, all of which play a key role in customer onboarding, customer experience, customer retention and long-term revenue growth.\n\nThe business is in a strong position. Customer numbers continue to grow, operational performance is healthy and there are no major fires to fight. They are not looking for someone to come in and create layers of process or unnecessary bureaucracy.\n\nInstead, they're looking for someone who can scale what already works, improve collaboration between departments and continue enhancing the customer experience as the business grows.\n\nCurrent Operational Environment\n\n Supporting 20,000 customers across 11 countries\n\n Handling approximately 6,000 inbound customer enquiries per week\n\n Global support operation with local market representation\n\n Current contact mix of 70% live chat, 15% phone and 15% email\n\n Zendesk support environment\n\n Around 400 new customers are onboarded every month\n\n Production output growing at approximately 30% year-on-year\n\n Strong SLA performance across operational functions\n\n Full autonomy to redesign retention strategy and customer lifecycle processes\n\n Responsibility for customer communications and engagement activity across the customer base\n\n Oversight of customer-facing operational services and fulfilment functions\n\nWhat You'll Be Responsible For\n\n Leading and developing four global department heads\n\n Creating alignment across Support, Retentions, Production and B2B Operations\n\n Scaling operational functions as customer numbers continue to grow\n\n Driving improvements in customer experience and customer satisfaction\n\n Developing and enhancing customer support strategy\n\n Improving service delivery, operational performance and efficiency\n\n Identifying opportunities to streamline customer journeys\n\n Building a more proactive retention function\n\n Reducing customer churn and improving customer lifetime value\n\n Using data and insight to drive operational decision-making\n\n Ensuring departments work collaboratively towards common business goals\n\n Supporting the business through continued international growth\n\n Introducing structure and best practice without reducing agility\n\nWhat We Are Looking For\n\nThis role could suit someone currently operating as (or anything similar)\n\n Head of Customer Support/Head of Customer Service\n\n Director of Customer Service/Contact Centre Director/Head of Contact Centre\n\n * VP of Customer Operations\n\nThe ideal person will have experience leading sizeable customer-facing teams within a fast-paced technology, SaaS, or service-led environment. (B2B or B2C)\n\nYou'll be commercially aware, customer-focused and comfortable operating through managers rather than directly managing large frontline teams.\n\nMost importantly, you'll understand how to scale customer operations whilst maintaining a positive customer experience and strong business performance.\n\nThis is a rare opportunity to step into a broad operational leadership role where customer support sits firmly at the heart of the business and where you'll have genuine influence over how the organisation evolves over the coming years and have a clear career development path to C suite

Sales Advisor – Manchester Store £13.75 per hour + uncapped discretionary bonus (earn up to £300 per month) – 30 hours per week – Thursday to Sunday. If you’re passionate about fitness, love helping people, and thrive in a sales environment, this is your chance to join the UK’s leading fitness equipment specialist. At Fitness Superstore, we don’t just sell equipment, we help customers build their dream home gyms. What We Offer As a Sales Advisor, you’ll enjoy a strong package from day one: • Uncapped discretionary bonus scheme, • Pension scheme, • 30-hour contract, • 21 days’ paid holiday (pro-rata for part-time), • Personal use of in-store equipment after hours, • Generous staff discount (after probation), • Full product training and induction, • Free on-site parking, • A supportive, friendly team environment What You’ll Be Doing You’ll be the face of our Manchester store, delivering an exceptional experience for every customer: • Providing an outstanding in-store experience, • Selling premium fitness equipment in person, over the phone, and via Live Chat, • Understanding customer needs and recommending the right products, • Demonstrating equipment and explaining product features and apps, • Working closely with customer service and operations to ensure smooth solutions, • Bringing fresh ideas and creative thinking to the team, • Working 30 hours per week (Thurs to Sun, including all Bank Holidays) with overtime available What We’re Looking For You’ll succeed in this role if you bring: • A confident, proactive approach to a fast-paced environment, • At least 12 months of sales experience, • Strong upselling and cross-selling skills, • Motivation to hit targets and earn monthly bonuses, • A natural ability to connect with people and deliver great service, • Good numeracy and excellent communication skills Why Fitness Superstore Founded in 1994, we’re the UK’s No. 1 Fitness Equipment Specialist, with destination stores nationwide. Customers travel to us to try out our huge range of equipment, get expert advice, and design their perform home gyms. We’re rated Excellent on Trustpilot, because we hire excellent people. If you’re energetic, sales-driven, and passionate about fitness, we’d love to hear from you.

6 Month Contract\n£13.54 - PAYE\nOverview\nCustomer Support Expert (Contact Centre)\nAs a Customer Support Expert in our Clients’ contact centre, you will be the first point of contact for Customers and Dealers.\nThe primary focus of this role is to provide outstanding customer service via telephone, handling inbound and outbound calls.\nYou will also be responsible for handling customer enquiries via email and other channels as needed, ensuring every interaction results in a positive experience.\nPosition Responsibilities:\n Provide exceptional customer service while efficiently handling a variety of enquiries primarily through inbound and outbound calls within a contact centre environment.\n Respond to customer enquiries received through other channels including emails, live chat, SMS, and post.\n Maintain accurate and up-to-date customer account records.\n Process customer payments made by debit/credit card and investigate payment-related issues, including refunds.\n Assist customers with financial health and loss recovery enquiries.\n Support customers through the end-of-contract process.\n Perform account administration tasks, such as name/address changes and sending letters/emails\nSkills Required:\n Demonstrate a deep understanding of customer needs by actively listening and offering a personalized approach to each interaction.\n Commit to ensuring customers receive the best possible outcome for their individual circumstances.\n Embrace a positive attitude toward change, including business transformation, new technology, and systems.\n Exhibit a positive approach to providing excellent customer service and take ownership of resolving or escalating customer queries as needed.\n Maintain a focus on achieving personal and team objectives by delivering results.\n Demonstrate resilience and adaptability in a fast-paced contact centre environment.\n Possess strong communication skills, both written and verbal, with the ability to clearly and effectively communicate over the phone.\nExcellent Opportunity with immediate starts available

Customer Service Advisor\nCertain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits.\n£27,300\nStart date Monday 30th March 2026\n \nThe Role:\nWe’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day.\n\nKey Responsibilities:\n\nHandling a high volume of inbound calls\nDealing with complex queries and complaints\nBuilding relationships with customers every day\nTaking ownership of each personal call or query\nManaging multiple tasks\nAble to provide the exceptional customer service to customers via phone, email, live chat, and social media\n\nOffice based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check.\n\nThe individual\nWe’re looking for people who have:\n\nStrong ability to build rapport with customers across multiple communication channels.\nConfident IT user, comfortable navigating a variety of internal systems.\nCapable of working independently, making sound decisions, and escalating issues appropriately when required.\nSkilled at multitasking, managing several systems and processing information efficiently while engaging with customers.\nEager to learn, develop, and continuously enhance skills.\nCommitted to delivering an outstanding customer experience via telephone, written communication, and social media platforms.\nAble to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively.\nBe customer- focused\nExcellent listening and communication skills\nExperience of working in a regulated environment ideally Financial Services but not essential.\nExcellent attention to detail\nResilience\nAbility to work in a fast-paced environment\n\nWorking with Certain Advantage\nWe go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.\nWe work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Customer Service Specialist\nDepartment: Customer Contact Centre\nReports to: Contact Centre Manager\nLocation: Office based\nHours: Typically 08:00–17:00, 5 days per week. Saturday working may be required.\n\nRole Overview\nAt Panda, we value waste. We are looking for a Customer Service Specialist to join our Customer Contact Centre team.\n\nThis role is the first point of contact for customers who get in touch with Panda by phone, email and Live Chat. You will help customers with queries about their waste services, resolve issues, provide clear information and support customers in using our digital tools and services.\n\nThis is a great opportunity for someone who enjoys helping people, solving problems and working in a busy, customer-focused environment. Full contact centre training will be provided, so previous contact centre experience is not essential.\n\nKey Responsibilities\nAs a Customer Service Specialist, you will:\n\nHandle inbound customer contacts through Panda’s contact centre phone lines, email and Live Chat\nProvide accurate information and support customers with service-related queries\nGuide customers through Panda’s digital tools, online services and processes\nManage customer complaints with empathy, ownership and professionalism\nMaintain and update customer account records accurately in line with company procedures\nRecord actions taken and ensure customer information is kept up to date\nIdentify opportunities to improve the customer experience and share feedback with the wider team\nAdvocate for and educate customers on digital tools and self-service options\nWork in line with relevant waste, service and compliance requirements\nSupport the wider contact centre team to deliver a professional, consistent and helpful serviceAbout You\nWe are looking for someone who is confident speaking with customers, comfortable using systems and motivated by delivering great service.\nYou will have:\nExcellent communication and active listening skills\nA strong customer focus and a genuine passion for helping people\nA calm, professional and positive approach\nGood problem-solving skills\nConfidence using digital systems and the ability to learn new technology\nResilience and adaptability in a busy contact centre environment\nGood organisation skills and the ability to manage multiple tasksDesirable Experience\nThe following would be helpful, but is not essential:\nExperience in a customer service, contact centre or call handling role\nExperience using CRM or contact centre systems\nAbility to handle challenging calls with empathy and professionalism\nExperience supporting customers through digital tools or online processesTraining\nFull contact centre training will be provided. We are open to candidates with the right attitude, communication skills and willingness to learn.\n\nWhy Join Panda?\nThis Customer Service Specialist role is a great opportunity to join a busy, supportive team where you will play an important part in helping customers and keeping essential waste services running smoothly.\n\nYou will be part of a business focused on service, sustainability, safety and continuous improvement.\n\nJoin us on the journey.\n\nWe are Panda. We value waste.\nWe’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.\n\nOver the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.\n\nAt Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together.\n\nWe expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.\n\nWe own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.\n\nAnd above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing.\n\nOur journey depends on talented, committed people who want to make an impact.\n\nTake the first step and join us on the journey.\n \nPanda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve.\n(DE&I Policy Statement)

?? Polyglot Software Engineer ?? Hybrid - Southampton (1 day fortnightly) | ?? £60-80k + Equity | ?? Deep-Tech Startup | ? £60B Market Opportunity We're working with an early-stage deep-tech startup that's gunning for a slice of the £60B SQL database market - and doing so with serious technical firepower. Fresh off a £1.2M pre-seed and mid-way through a further £7M raise, they already have live enterprise customers and a product solving high-stakes, real-world problems. This is a true ground-floor opportunity - you'll be working on core product and platform decisions, right as they scale their UK engineering team. The Mission: They're building a platform that makes databases interchangeable - allowing enterprise applications to move seamlessly between different SQL databases (PostgreSQL, MySQL, Oracle, etc.) without rewriting core logic. Think: zero-downtime migrations, deep system integration, and high-performance virtualisation. What You'll Be Doing: • Building features for a next-gen database virtualisation platform, • Tackling performance, scalability, and system interoperability challenges, • Writing clean, well-tested code in multiple languages, • Working cross-functionally with product, DevOps, and architecture teams, • Helping shape the technical roadmap and scaling engineering processes What You'll Need: • Proficiency in 3+ languages (e.g., C++, TypeScript, Python, Java, Rust), • Strong fundamentals in algorithms, systems design, and data structures, • Experience with SQL databases (e.g., PostgreSQL, MySQL, Oracle), • Ability to pick up new tech fast and solve complex problems independently, • Comfortable operating in a fast-paced, early-stage environment Nice to Have: • Deep understanding of database internals or data migration, • Experience with Docker, Kubernetes, and cloud platforms (Azure, AWS, GCP), • Familiarity with CI/CD and DevOps tooling (e.g., GitHub Actions) The Stack: Linux, C++, TypeScript, PostgreSQL, LLVM Docker, Kubernetes, GitHub, Azure Why It's Exciting: ? Join at the inflection point - live customers, big funding round, rapid growth ahead ? Take ownership of core engineering challenges that actually matter ? Be part of building something technically ambitious and commercially disruptive ? Equity on offer - strong long-term upside This one's perfect for engineers who love tough problems, clean design, and working across languages and platforms. If that's you, drop me a message and let's have a chat. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

This hugely successful property software group are rolling out Yardi voyager Yardi RentCafe Yardi Seniors Yardi Maintenance IQ Yardi CRM They have a systems team in the US of 80 people and have already hired 11 people in the UK. This role is as a business analyst working on the Yardi Voyager roll out the solution, thuis will include: Requirements Business analysis specification Support Training Go live Strong experience with Yardi around AR, AP, Management accounts, Residential, Lettings, or student modules would be a real advantage. Please apply and I'll have a good read of your CV and we can chat. Thanks Jake

Account Manager, North UK Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in. We’re looking for an Account Manager to join our team in the North of England, forming strong relationships with venues and promoters, ideally based in Leeds or Manchester. At DICE, you’ll be part of the company that’s redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you’re proud of. About the role You’ll join a team focused on building strong partner relationships and driving growth across our network. With your deep understanding of the live entertainment industry and expertise in the music industry across key cities like Leeds, Manchester and Liverpool, you’ll know what makes promoters, festivals and venues thrive. This is an exciting opportunity to make an impact in a growing market—developing meaningful partnerships while driving operational excellence, revenue, engagement and long-term growth. You are collaborative and execution-oriented with a strong marketing sense, and you look for new and expanded ways to help your partners reach fans and drive growth. You will be Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention. Partnering with Marketing, Field Operations, and Client Success teams to drive operational excellence and manage on-site needs for events. Maximising Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimise marketing and sales strategies. Keeping your finger on the pulse of DICE product developments and industry trends that will evolve Partner event strategy. Acting as the glue connecting the region to central DICE teams, confidently managing Partner expectations and ensuring Partner needs are documented. Engaged in team collaboration to overcome ambiguity and achieve shared success. You are Passionate, humble and resilient. • Self-motivated and a team player. Actively responsible. A fan of music and culture. • Collaborative and confident communicator. Highly collaborative and confident communicator. • An analytical and curious problem solver. Extremely organised, resourceful and efficient in balancing priorities. You'll need • Local knowledge of the live industry across the North of England and based in either Leeds or Manchester. Business and commercial acumen. Strong communication skills. • Exceptional stakeholder management. Proven experience in live events in Account Management, Event Operations or Marketing. • High attention to detail and resourcefulness. An understanding of marketing, social media and analytics. • Excellent knowledge of how festivals, venues and promoters work., • Ticketing experience is a big plus. About DICE DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide. We’re constantly innovating to bring amazing products to fans, artists, venues and promoters. We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more _. Our Benefits Unlimited paid holiday Monthly DICE credits Private health insurance with Vitality with tons of perks Workplace pension with Penfold Coaching and CBT sessions Classpass Summer Fridays Generous parental package Eye Care Vouchers Cycle 2 Work Workplace nursery scheme Season Ticket Loan We recognise the benefits of hybrid working and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team’s days and expectations during the interview process. Application process Our process usually involves a quick chat on the phone, a task and an interview where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way. For information on how we use your data, please view our _. We may use AI-assisted tools to help analyse skills and experience. These systems function solely as decision-support tools; they do not autonomously reject candidates or make final hiring decisions. Every application is subject to meaningful human oversight, with every hiring decision through the process being made by humans If you would like more information about how your data is processed, please contact us.

TECHNICAL CUSTOMER SUPPORT SPECIALIST Salary: £30,000 Location: Northwich - hybrid Contract: Permanent Hours: Mon-Fri (08:00-17:00) or (08:30-17:30) This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse product range. You will be at the heart of customer interactions, supporting both clients and internal teams with your knowledge of the products. Job Spec: • Provide comprehensive technical support through telephone and ticketing systems, ensuring all queries are addressed promptly and accurately., • Deliver hotline and ticket-based assistance directly to customers, offering first-level qualification of complaints and processing goodwill requests up to specified limits., • Advise customers on technical and commercial matters via phone calls and live chat platforms, ensuring clear communication and effective solutions., • Support customers in selecting products, cross-referencing alternatives, especially during product releases or phase-outs, and identifying cross-selling opportunities., • Assist with service inquiries related to repairs, modifications, or replacement parts by providing detailed information and quotations for standard services., • Perform application tests as required, documenting results thoroughly to ensure transparency and knowledge sharing within the team., • Train new sales employees and trainees on technical aspects of products, fostering a culture of learning and collaboration across departments., • Document all customer contact data and activities accurately, • Initiate corrective actions when documentation errors are identified, contributing to continuous improvement in processes., • Feed the internal knowledge base with expert insights gained from daily interactions, supporting ongoing development for yourself and your colleagues. Person Spec: • A postgraduate with a qualification in Electrical Engineering is essential, • Experience or knowledge of Electrical Engineering experience, • Proficiency in using SAP or similar CRM systems Apply today by clicking on the link - take the first step towards joining a supportive team where your expertise truly matters. Keywords: customer support, technical expertise, electrical engineering, collaborative environment, problem-solving, training opportunities, flexible working opportunities, knowledge sharing Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Location: Hybrid, Newcastle or Remote (UK Based) Reports to: Head of Engineering Type: Full-time At Oak Engage, we’re on an exciting growth journey—backed by a major investment from NorthEdge to scale our impact and redefine the future of employee engagement. Trusted by some of the UK’s biggest brands, including Aldi, Five Guys, and ITV, we help organisations connect, engage, and empower their people through smarter, more personalised internal communication. With our next stage of expansion underway, we’re building a team of bold, ambitious thinkers ready to make their mark at a high-growth, purpose-driven SaaS company. If you’re looking to shape the future of work and grow alongside a company that’s going places, now’s the time to join Oak. We’re looking for a skilled Integrations Engineer (C#) to build and maintain the external integrations that power Oak’s platform. You’ll be working on everything from HRIS and identity integrations to bespoke APIs and third-party system connectors—helping our customers connect Oak seamlessly into their existing tech stack. This is a hands-on role ideal for someone who enjoys working with APIs, data mapping, authentication flows, and solving real-world integration challenges in enterprise environments. • Develop and maintain secure, scalable integrations between Oak and third-party systems (e.g. Azure AD, Workday, SAP, custom APIs), • Collaborate with customer success and implementation teams to support integration requirements, • Own authentication flows (OAuth2, SAML, etc.) and integration-specific APIs, • Maintain integration documentation and configuration guides, • Troubleshoot and resolve integration issues across customer environments, • Build reusable components and tools to streamline future integrations, • 3–5+ years of experience with C# and .NET (preferably .NET Core/.NET 6+), • Strong experience working with APIs, webhooks, and authentication protocols (OAuth, SAML), • Knowledge of enterprise integration patterns and secure data handling, • Experience with Azure services and identity providers a strong plus, • Great problem-solving and communication skills, especially in customer-facing scenarios, • A meaningful role in a mission-led SaaS company with strong growth and product-market fit, • The chance to work with household brands and solve real-world enterprise challenges, • Flexible hybrid or remote working options, • Private health insurance, life insurance, and Employee Assistance Programme (EAP), • Gym contribution and travel allowance, • Enhanced maternity, paternity, and discretionary leave, • Generous holiday policy (25 days + Bank Holidays + additional discretionary days), • Regular team socials and a positive, collaborative culture Hiring Manager Interview • Deep dive into architecture, problem-solving, and team contributions, • Assess communication and curiosity Technical Task or Live Pairing • Realistic, time-bound task or live coding session, • Use structured rubric for fairness (avoid freeform “whiteboarding”), • "Focus on team collaboration, code quality, and feedback" Peer Technical Panel/Culture Fit / CTO Chat - In person at our NCL HQ • Includes cross-functional devs, product manager or designer, • Assess long-term growth potential and alignment with tech principles, • Opportunity for candidate to ask strategic questions At Oak, we’re committed to building a diverse and inclusive workplace where everyone feels welcome, supported, and able to thrive. We believe that different perspectives make us stronger, and we actively encourage applications from people of all backgrounds, experiences, and identities — including, but not limited to, race, ethnicity, gender, age, disability, sexual orientation, and socio-economic status. We are an equal opportunities employer. All hiring decisions are based on business needs, role requirements, and individual qualifications — without bias or discrimination. If you require any adjustments to the interview process or the role itself to support accessibility, please let us know — we’re happy to help.

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! • Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat., • Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions., • Maintain a comprehensive understanding of the company's products and services to assist customers accurately., • Document customer interactions diligently in the company’s CRM system for record-keeping., • Collaborate with team members to identify areas for improved service and share best practices., • Participate in training sessions to enhance product knowledge and service skills., • Contribute feedback and insights to improve service delivery and customer satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and interpersonal skills with a commitment to customer service., • Ability to work independently and manage multiple tasks effectively in a busy environment., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service or a similar role is preferred., • Familiarity with CRM systems and customer support tools., • A proactive attitude, ability to adapt, and eagerness to learn about new products and services., • Willingness to relocate to Greece., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

Set sail for an exciting new chapter in your career with Patrique Mercier Recruitment JP! We are searching for passionate Polish-speaking customer service representatives to join our vibrant team in sunny Greece, where you will enjoy fully paid relocation. This is a fantastic opportunity to enhance your professional skills while experiencing the stunning landscapes, rich history, and warm hospitality that Greece has to offer. In this role, you will engage with customers, providing exceptional support and resolving any inquiries or issues they may have. If you are enthusiastic about helping others and are ready to embrace a new adventure, we invite you to apply and take your career to new heights! • Deliver exceptional customer support to Polish-speaking clients through various channels including phone, email, and live chat., • Address customer inquiries and resolve issues efficiently to ensure a high level of customer satisfaction., • Maintain comprehensive knowledge of our products and services to assist customers effectively., • Document customer interactions accurately in the company’s CRM system for future reference., • Work collaboratively with team members to enhance service quality and customer experience., • Participate in training sessions to improve skills and stay updated on company policies., • Offer insights for process improvements and assist in developing innovative customer service strategies., • Fluent in Polish, both written and spoken; proficient in English is required., • Excellent communication skills with a strong commitment to customer satisfaction., • Able to thrive in a fast-paced environment and juggle multiple tasks effectively., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service or a related field is preferred., • Familiarity with CRM systems and customer support software is a plus., • A positive attitude, adaptability, and enthusiasm for experiencing a new culture., • Private Health Insurance, • Training & Development, • Performance Bonus, • 2 Extra Salaries Per Year, • Fully Paid Training, • Great Salary, • Fully Paid Relocation Package ( flight, transfer and hotel )

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Job Title: Account Manager Salary: £38,000 - £48,000 OTE £25,000 - £35,000 Basic plus c.£13K Commission Location: Hertford (Remote) Term: Permanent, Full Time A new role added for Account Manager to this growing tech company. Are you a diligent account manager who loves to train and coach clients to success? This is a fantastic opportunity for a role in tech specialising in the beauty industry, at a growing company with a fantastic culture. You will support existing customers to understand and use their tech to fullest. Be empathetic, adaptable to different client needs and communication styles. You will be driven to maximise customer engagement with the product, thus positively impacting revenue results to the business. The role of Account Manager: • Relationships: salon owners are people people! The role involves building relationships with customers so they come to trust you and see you as a business and industry expert., • Training and retention: A key part of the role is helping customers get maximum value from the platform through training and onboarding, • Existing Features & Usage: They need to ensure their clients don’t suffer in silence. They need to understand what they are trying to achieve and why in order to help., • New Features: they have an exciting roadmap of new features. It is vital that their customers are confident in using these new features so a major part of the role will be increasing awareness of new launches and providing education and training sessions as necessary., • Payment Sales: upsell POS payments to existing customers to maximise revenue opportunity and lock in with their innovative payment and tipping solution., • Churn management: by building up relationships and using live data, you will proactively identify any accounts that are at risk of leaving., • Product expert: your accounts will see you as the product expert. You will need to understand every feature and every benefit they bring to answer questions and to make compelling arguments to encourage feature adoption. You will need to build case studies from other customers to use as reference points and be able to clearly and concisely explain business and consumer benefits., • Salon expert: your accounts will also see you as the industry expert. “What are other salons doing?” “How do they deal with no-shows?”. You will need to understand market and consumer trends to be able to advise salons on their business and how to use the product to grow., • Voice of the customer: alongside the Customer Support team you will represent the Customer in all product and feature development discussions. They rely on you to know what to improve, what to build and what not to build. Your understanding of what their customers want and why they want it is key, • Teamwork: alongside the Customer Support team, you are an integral part of our client's customer-first mindset. It is vital that you collaborate to feedback insights into Management and Product to help them improve and grow. Skills & Experience Required for the Account Manager:, • Sales experience., • Account Management: you have experience managing customers either in-person or over the phone. You can quickly build rapport and trust., • Education & training: you have experience in delivering training sessions and are comfortable in your ability to walk people through products and how to use them., • Industry: experience in the hair and beauty industry is preferable although not mandatory. Love for this industry is a major advantage., • Love products: you will need to get to know their product and be confident in selling its benefits. They will help you with training!, • Get analytical. They have data that will help you analyse opportunities and risks, you will need to use this to excel., • They are a team and they're there to help each other. They are never scared to ask the questions. You will be trained and have a great team around you to learn from. Skills, • Gift of the gab: changing mindsets requires an articulate speaker who can think on their feet to handle objections and open up opportunities. It’s a people's industry and salons love to chat., • Customer-focus: they need you to go the extra mile., • Outbound Confidence: comfortable talking! This is an outbound role where 80% of your time will be on calls chatting with salons., • Resilience: can you deal with customers saying “No, not for me”? Transforming an industry doesn’t happen easily but when it does it’s immensely rewarding., • Hustle. They work to get things done., • Fun: No grey suits here! They are an energetic, dynamic team and it’s a fun, creative industry so they want you to enjoy the adventure and have a good time. The Salary for the Account Manager Role, • £38,000 - £48,000 OTE - £25-£35,000 base salary + £13K Commission, • 25 days + bank holidays annual leave + 1 extra day on your birthday, • Company pension, • Bring your dog to work ??, • Progression. The opportunity to move into sales and education teams., • Remote role or the company has a working space in central London if you'd prefer to work together for up to 2 days a week otherwise you are home based with flexible working policy, • Free breakfast at the office, • Pizza and beers on a Thursday! Apply online today! This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.

Mercier Consultancy MD is excited to announce the availability of Spanish Speaking Customer Support Representative positions in Sofia. We are looking for individuals who are fluent in Spanish and are passionate about providing excellent customer service. In this role, you will be essential in helping our Spanish-speaking clients, addressing their inquiries and ensuring a seamless customer experience. • Deliver high-quality customer support to Spanish-speaking clients through phone, email, and live chat., • Handle inquiries related to our products and services, providing clear and accurate information., • Resolve customer issues and complaints in a timely manner to ensure customer satisfaction., • Document all customer interactions and maintain accurate records for future reference., • Collaborate with internal teams to enhance service delivery and improve customer experiences., • Stay updated on product knowledge and changes to assist clients effectively., • Fluency in Spanish (both written and spoken); knowledge of English is a plus., • Previous experience in customer service is preferred but not mandatory., • Strong communication and interpersonal skills with a focus on customer satisfaction., • Ability to multitask and thrive in a fast-paced environment., • Familiarity with customer support tools and platforms is an advantage., • A proactive attitude and willingness to learn., • Strong attention to detail and problem-solving abilities., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Location Remote in the UK | 💰 £24,750 to £29,625 + | ✨ (If you are based in London the minimum salary offer will be £27,250) Please reference any literature that you may refer to, as applications that are highly plagiarised and not your own work. e.g. ChatGPT, will be declined. Your Day to Day; Our Collections team are the financial health heroes at the core of Monzo. They are here to identify and support customers who may be struggling with debt, offering them compassion and options to help. They do this with their top notch understanding of Monzo’s award winning lending products, credit file details and something we call a ‘decisioning process’ - something we’ll teach you all about! You should apply if: • You are able to start on 13th April 2026 and able to attend 7 weeks training, Monday to Friday 9am - 5.30pm, • Prior experience in Collections, Debt Recovery or Customer Service within a contact centre environment experience would be advantageous, • Have a background supporting customers with vulnerability, • You’ll need to have a background supporting customers, • The ability to communicate with customers to the highest standard because we only want the best for them, • You can ask open questions to understand their situation, listen and provide solutions via our in-app chat, outbound and inbound calls and emails, • From time to time things are complex so a keen eye for detail and a high standard of work will really help in this team, • Understanding and keeping up to date with our regulatory obligations and ensuring these are fulfilled in our customer outcomes (in line with the FCA).Most importantly - you live and breathe people and customers like we do The interview process: Our interview process involves 3 main stages: • Please answer the application questions and the 4 scenarios within, • Recruiter Call - 30 minutes, • Competency-based Values and Role Specific Interview - 60 mins approx. ⏰ Your working life and shift requirements • Working hours fall within Monday to Friday 8am to 8pm and Saturday and Sunday 9am - 6pm (37.5 hours a week, remote working)., • Your shift pattern will vary on a weekly basis, but don't worry, we give you plenty of notice in advance., • You're guaranteed 1 full weekend off each month., • We'll guarantee time off on your birthday (if you want it). This will come from your regular holiday balance and provided you have enough to cover it. 🙌 What’s in it for you 💰 £24,750 to £29,625 ➕ plus stock options & benefits 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to falahahmad@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Please note we will close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. #LI-REMOTE #LI-FA1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Hi, we’re Penfold. We’re on a mission to help everyone save enough to be comfortable in later life by making pensions accessible and engaging! There’s over a trillion pounds in UK pensions, but the industry is full of traditional providers with outdated products and poor customer service. Penfold is dragging the pension industry out of the dark ages with a platform built on modern technology. We’re demystifying pensions to make pension saving easy to understand, simple to manage, and genuinely valuable for savers and the businesses that support them. We’re a focused team of 50 based primarily across London and Tallinn, and have raised significant funding from some of the most successful FinTech investors in the world. We manage over £1bn of pension assets for over 100,000 savers and thousands of businesses, working with thousands of businesses and a growing network of accountants and financial intermediaries. We’re scaling fast, and partnerships are a huge part of how we grow. As we scale, we’re strengthening our sales team with a dedicated Account Executive focused on accountants and intermediaries. As an Account Executive - Accountant & Intermediary Partnerships, you’ll be responsible for converting qualified accountants, bookkeepers, and IFAs into active Penfold advocates. You won’t be cold-calling employers. Instead, you’ll work with SDRs who book meetings with accountants and intermediaries, and you’ll own the first substantive conversation: understanding their practice, their clients, and their existing pension workflows, then showing them how and why Penfold is the right solution to recommend. Your goal is simple: to win trust, drive conviction, and enable accountants and IFAs to place Penfold with their clients. This is a consultative, influence-led sales role, ideal for someone who’s sold successfully into the accounting ecosystem before and understands how intermediaries think, decide, and recommend. • Own a pipeline of SDR-qualified meetings with accountants, bookkeepers, and IFAs, • Run high-impact first meetings focused on discovery, education, and influence, • Clearly articulate why Penfold is the best pension option for their clients, • Convert intermediaries into active referrers and advocates, • Consistently hit or exceed monthly and quarterly revenue targets driven by intermediary-led placements Run effective partner-led sales cycles • Lead structure discovery to understand:, • The intermediary’s client base, • Existing pension providers and pain points, • Decision criteria and recommendation process, • Deliver tailored demos framed around client outcomes and compliance confidence, • Confidently handle objections around risk, regulation, trust, and switching, • Create urgency without pressure in a trust-based buying environment Work closely with SDRs and Partnerships • Partner tightly with SDRs to ensure high-quality handover and strong meeting context, • Feedback on messaging, ICP quality, and common objections from accountants, • Help refine qualification criteria to improve conversion from meeting -> active partner, • Collaborate with Partnerships, Marketing, and Product to improve intermediary enablement Contribute to sales excellence • Maintain accurate CRM hygiene, forecasting, and pipeline management, • Share insights from accountant and IFA conversations with the wider business, • Continuously improve how we sell to intermediaries as the channel scales This role is ideal for a commercially driven, consultative seller who enjoys influencing rather than hard-closing. You’ll thrive here if you like: • Complex, trust-based conversations, • Selling a regulated product where credibility really matters, • Helping intermediaries look good to their clients, • Owning a number and being accountable for outcomes, • Proven experience as a B2B Account Executive or similar closing role, • Experience selling to accountants, bookkeepers, IFAs, or financial intermediaries, • A track record of hitting or exceeding targets in a consultative sales environment, • Strong discovery, objection-handling, and demo skills, • Confidence selling regulated, trust-based, or mission-critical products Nice-to-haves • Knowledge of UK pensions, auto-enrolment, or workplace benefits, • Experience selling SaaS, FinTech, accounting software, or financial services, • Familiarity with compliance-led buying processes, • Experience in a scale-up or high-growth environment, • You consistently hit or exceed your revenue targets through intermediary placements, • SDR-qualified accountant meetings convert into active Penfold advocates, • Accountants and IFAs clearly understand, and confidently recommend, Penfold, • Penfold continues to grow as a trusted pension partner within the accounting ecosystem, • Intro Call – A quick chat to introduce you to Penfold, learn about your experience and aspirations, and answer any questions., • Task – A practical task that we’ll complete together to determine how you’d approach a similar scenario to the role, • Culture Fit Session – Meet one of our Co-Founders and team members to see if we’re a great fit for each other. We’re 100% committed to building a diverse and representative team. Whatever your background, gender, race, age, or ability – we’d love to hear from you. If you have any questions, feel free to ask (even anonymously)! We’re all about giving every candidate the best chance to shine. If you require any reasonable adjustments to the job description, application, or selection process, just let us know — we’d be happy to help. When it comes to hiring, we focus only on your skills, experience, and how you live our values. As part of our hiring process, we may record your interview and use AI tools to generate notes. This helps us capture details accurately and ensures a fair review by our hiring panel. By attending an interview with Penfold, you consent to the use of recording and AI-generated notes for this purpose. If you have any concerns or would prefer not to be recorded, please let us know in advance. We’re working hard to create a workplace where people feel empowered to do their very best work, make a big impact, and enjoy what they do. Here’s what we offer: • Competitive salary – we proactively review salaries to ensure fairness and progression, • Meaningful share options – you’ll own a part of Penfold and share in our success, • 10% pension contribution each month that you don’t need to match (on top of your salary), • Medical insurance – through Vitality, including private GPs, physio, counselling, and great discounts (think 50% off PureGym memberships, free Apple Watches, and more), • Unlimited holidays – we trust you to get the work done and take breaks when needed, • Great office space (https://theministry.com) – our private office is run by the Ministry of Sound!, • Free company lunch every week (think Borough Market and Mercato Metropolitano!), • Top-tier MacBook and WFH equipment to set you up for success, • Cycle to work scheme – buy a bike tax-free and spread the cost, • Learning & professional development – we support courses, events, and coaching to help everyone reach their goals, • Quarterly company socials – plus plenty of regular team meetups! Excited to join us? Apply now!

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're hiring our first Sales Enablement - Expansion to build the foundation of how ElevenLabs enables its global Customer Success and AE teams to drive adoption, expansion, and retention. This is a 0-to-1 builder role. You will define the strategy, build the infrastructure, and execute hands-on as we scale. What sets this role apart: we're looking for someone with a technical foundation and deep understanding of the post-sale motion. You've been in the room for complex customer implementations, usage reviews, and renewal negotiations. You understand what it takes for a CSM to drive product adoption and for an AE to identify and close expansion opportunities — because you've been that person. This role sits within Sales Enablement and reports to the Sales Enablement Lead, International. You will work in close partnership with: Customer Success leads, North America and International (owning customer outcomes, adoption, and retention) Sales leadership (owning expansion pipeline and commercial strategy) Product and Product Marketing (owning roadmap, messaging, and use case development) You will support a global team of CSMs and AEs across North America, EMEA, LATAM, and APAC. While CS and expansion enablement is your primary focus, you'll also support Sales Enablement across SDR and new business motions as needs arise. This is a full-stack enablement role on a lean team — you'll build content, deliver training, design e-learning, and flex across audiences as the business requires. Design and own ElevenLabs' global CS and expansion enablement strategy across onboarding, skill-building, and ongoing mastery Define what "Expansion Ready" and "Retention Ready" mean at ElevenLabs and build the paths to get CSMs and AEs there Establish scalable frameworks that support both the CSM motion (adoption, health, renewal) and the AE expansion motion (cross-sell, upsell) Create structured onboarding journeys for new CSMs covering product mastery, customer lifecycle management, health scoring, and renewal execution Design and deliver adoption playbooks that help CSMs drive usage, engagement, and value realization across customer segments Build churn prevention frameworks including early warning indicators, save plays, and escalation paths Enable CSMs to conduct effective business reviews, usage analyses, and value documentation Develop technical fluency programs so CSMs can confidently discuss APIs, agent configurations, integrations, and implementation best practices Create cross-sell and upsell playbooks for AEs covering expansion discovery, multi-product positioning, and deal execution Design enablement for identifying expansion signals — usage patterns, new use cases, stakeholder mapping, and whitespace analysis Enable AEs to articulate the full ElevenLabs platform story (Creative, Agents, and API) to drive multi-product adoption Develop competitive positioning for expansion conversations Partner with Customer Success leads to identify adoption gaps and build targeted enablement interventions Create customer-facing resources (guides, videos, best practices) that CSMs can use to drive self-serve adoption Build "Time to Value" programs that help customers realize ROI faster Develop renewal execution playbooks covering timeline management, stakeholder alignment, and negotiation frameworks Build and maintain enablement materials including playbooks, training decks, videos, workshops, and LMS content Collaborate with Product Marketing, Sales, and Product to translate product releases into CS and expansion-ready materials Develop role-play scenarios, call libraries, and coaching frameworks for managers Use ElevenLabs' voice and agent technology to create localized, voice-enabled training content Build AI-powered coaching tools and practice environments for CSMs and AEs Facilitate live virtual trainings, workshops, and certifications across regions and time zones Design async learning paths that scale globally Run regular enablement office hours and deal/account clinics Define and track enablement KPIs such as time to first value, net revenue retention, gross retention, expansion pipeline, CSM ramp time, and adoption metrics Partner with Customer Success and Sales leadership to connect enablement efforts to business outcomes Use data and feedback to continuously iterate on programs Document best practices, establish operating rhythms, and influence how CS and expansion enablement evolves as the customer base and sales org scale Measurable improvement in net revenue retention attributable to enablement initiatives Measurable reduction in churn rate CSM ramp time reduced to under 60 days to full productivity Expansion pipeline directly supported by enablement programs CS and expansion playbook library launched covering adoption, cross-sell, upsell, and renewal "Time to Value" framework adopted across the CS org Adoption enablement resources driving measurable increase in product usage metrics 4–7+ years of experience in customer success, sales enablement, solutions consulting, or GTM enablement in a SaaS or platform company At least 2 years in a customer-facing role (CSM, AM, Solutions, or similar) with direct experience driving adoption, retention, and/or expansion Technical fluency — you can navigate API documentation, understand integration architectures, and credibly discuss technical implementations Proven experience building enablement programs from scratch in fast-moving environments Full-stack enablement skills: live facilitation, content creation, e-learning development, and presentation design Strong understanding of B2B SaaS customer lifecycle, health scoring, and retention metrics Deep familiarity with expansion motions — cross-sell, upsell, and multi-product positioning Experience designing both live and self-serve training, including certification programs Confident facilitator and presenter for global audiences Strong stakeholder management skills across Customer Success, Sales, Product, and Marketing teams Analytical mindset with experience defining and tracking enablement effectiveness Comfortable operating across global time zones and cultures Fluency in English; additional languages are a plus Additional: Experience at a high-growth AI/ML, developer tools, or API-first company Background in voice AI, conversational AI, or contact center technology Experience with customer health scoring platforms (Gainsight, ChurnZero, Totango, etc.) Familiarity with usage-based pricing models and consumption-driven expansion Experience enabling both CSM and AE roles within the same organization Remote-first, globally distributed role. We have a strong preference for candidates based in Europe or the UK, to enable close collaboration with the Sales Enablement Lead, International, Customer Success leads, and London HQ. Exceptional candidates outside Europe will be considered if they can operate effectively across European and US time zones. The playbooks and programs you build will define how ElevenLabs retains and expands its customer base — directly impacting net revenue retention, customer outcomes, and the long-term health of our business. If you're excited to build from zero, operate at high velocity, and shape a foundational function, we'd love to hear from you.

📣 A bit about the role. Do you love collaborating with a diverse set of teams to deliver critical and high-impact projects, to help build one of Europe’s fastest growing DTC brands? If your tail is wagging, keep reading… As part of the Strategy team, reporting to the Head of Strategy, you’ll play a key role in bringing Butternut Box and our sister brand Marro, to new markets across Europe and beyond. You’ll help make sure we bring the highest quality to everything we do at Butternut, to allow us to continue to scale over the years and decades ahead. We’re building a multi-generational business and this role will be pivotal to making that happen. We're looking for a self starter with extremely high attention to detail, an organisational powerhouse, who is able to influence and motivate a variety of teams each with varying priorities. You'll have ownership of our international market launches from the very beginning and will be responsible for managing them until they're integrated into the wider business. You’ll play a key role in making judgements and the freedom to continually question and optimise the way that we do things, to help us always strive for better. If you’re someone who is comfortable with a dynamic workload, thriving on complex stakeholder management and throwing yourself into chunky projects to get them delivered, we want to hear from you. 🌿 In this role, you can expect to: Plan and deliver new market launches, guiding teams from all across the business to deliver successful outcomes (70%) • Manage multiple international launch projects at once from kick-off to Day 1 launch, identifying interdependencies, mapping out timelines and ensuring risks don’t materialise into blockers., • Ensure the long term ambitions of Butternut and Marro are being prioritised in decision making throughout a launch (thinking on a 10 year time horizon at least), • Champion and celebrate the wins of your peers in the project teams, keeping everyone engaged and excited about launches (helping dogs and cats live happier and healthy lives is exciting) 🙌., • Manage day-to-day action tracking and stakeholder comms and reporting., • Facilitate the necessary project meetings and working sessions to keep everyone aligned., • Manage and present company-wide communication on major project milestones., • Once a market is up and running, act as the representative of that market in all global forums until a country manager and local team are fully onboarded and integrated into the business., • Act as an ambassador of our Butternut culture in all you do, channelling this into new markets but leaving space for localisation and cultural nuance. Bring rigour and quality to our international expansion process (30%) • Design and codify delivery playbooks, templates and tools to support ‘best practice’ project execution for Butternut globally, including the smart use of AI to make our launches more efficient., • Seek ways to improve on our company operating processes and rhythm, helping us to run more efficiently and stay on track towards company goals as we become increasingly international., • Ensure that resources (ie. time, people, budget) are managed efficiently whilst keeping quality, our customers and the brand a priority. 👋 A bit about you. • Experienced and assured in your abilities (must have 5+ years of experience in a strategic role, ideally leading on complex programmes with multiple stakeholders)., • Relevant experience managing multiple high visibility cross-functional projects (simultaneously) from start to finish - this could be internally or in a client facing role as a consultant or project manager., • Holds exceptionally high standards for operational excellence and makes things happen., • Excellent communication skills - ability to present information and stakeholder expectations succinctly and clearly, in the best way to suit and influence your audience., • A highly analytical problem-solver - not afraid to roll up your sleeves and get stuck into a complex question., • Excellent at managing stakeholders, including Senior Leadership - demonstrated ability to work with a variety of teams with different ways of working (such as Brand & Creative, Marketing, Product Development, Procurement & Supply Chain, Digital Product, Technical, Ops.), • A good understanding of commercial and financial KPIs, ideally in a DTC setting, and the impact actions may have on them., • Highly skilled at Excel, Google Sheets, Google Slides / Powerpoint and project management tools required to build out timelines and track tasks and actions., • Ideally, holding a Project Management qualification - Prince2, Agile PM, APMP, PMI or similar. However, for the right person Butternut would sponsor this. 📢 Our interview process: • Application review, • Initial call (45 minutes): Introductory chat with our Recruiter., • Take home task: This will be sent to you via email and will be used to understand more about your technical skills., • Technical interview (45 minutes): Remote interview where you’ll be asked a number of scenario and competency based questions., • Final interviews (45 minutes) : In person interviews in our office in White City where we will want to understand how your values align with our business values. 🐶 A bit about us. At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions. #LI-Hybrid As a B-Corp certified company; you can be sure you are joining a sustainable company who care about our people, product and our impact on the environment. Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box, we now feed a lot of dogs across the UK - but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us. 🙌 A bit about what we offer. • 25 days holiday (plus 8 bank holidays) and an additional day for every year of service, • 5 paid 'paws' days per year to support to learning and/or wellbeing, • £500 personal learning & development budget, • Butternut Box employee discount, • Enhanced parental leave (52 weeks’ maternity leave inclusive of 26 weeks fully paid and 6 weeks fully paid paternity/secondary leave), • BEST OFFICE EVER, • Flexible working hours and work from home options, • Cycle to work scheme, • Pension with NEST, • Private Medical Insurance with Vitality, • Private Dental Insurance with Bupa, • Time off for fertility treatments and pregnancy loss, • Paid sabbaticals for squad members with 5 or more years at Butternut, • Discounted gym access through MyGymDiscounts, • Lots of office dogs (Ajax, Brio, Basil, Chorizo, Lenny, Jasper, Peggy, Pip and many more….) ❗️A few things to note: • Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives., • As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmental performance., • We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career. #LI-Hybrid

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Customer Experience Agent to join our remote team based in Greece. In this role, you'll be an essential part of our commitment to delivering an outstanding customer experience to our Dutch-speaking clientele. This position offers you the flexibility of working from the comfort of your home while connecting with customers, understanding their needs, and providing them with impactful solutions. • Respond promptly to customer inquiries in Dutch through various channels, including phone, email, and live chat., • Maintain, update, and manage customer information and interactions in our CRM system efficiently., • Resolve customer concerns by identifying their needs and providing effective solutions, ensuring a seamless experience., • Proactively follow up with customers to ensure satisfaction and gather feedback on product and service improvement., • Collaborate with the team to cultivate a supportive and high-performing remote work environment., • Stay informed about our products, services, and industry developments to deliver accurate information to customers., • Native or near-native fluency in Dutch (both verbal and written); English proficiency is advantageous., • Experience in a customer service role or a related field is desirable., • Exceptional communication and problem-solving skills, with a focus on enhancing customer satisfaction., • Ability to work independently and manage multiple tasks in a remote work setting., • Familiarity with CRM systems and digital communication platforms., • Enthusiastic, proactive, and adaptable to a fast-paced environment., • A collaborative mindset with a willingness to contribute positively to the team dynamic., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Construction Project Manager - Healthcare ?? Home-based with national travel ?? £65,000-£70,000 + £5,500 car allowance + 20-25% bonus + matched pension up to 7% Are you an experienced Capital Projects Manager with a background in construction or engineering, looking for a role where your work directly improves patient care? We're supporting a leading UK healthcare provider in recruiting a Capital Property Projects Manager to deliver major capital projects across the UK. You'll oversee projects from initial modelling and design through to build, mobilisation, and service go-live, working closely with internal teams and external partners. Projects will range from refurbishment and new-build schemes to modular and relocatable healthcare units, typically valued between £1m-£15m. What you'll be doing: ? Developing project briefs, cost modelling, and budgets ? Managing the full design and procurement process with 3rd party consultants ? Overseeing delivery of construction projects to RIBA methodology, ensuring quality and regulatory compliance ? Managing contractors, risks, and timelines while keeping projects on budget ? Administering and managing JCT contracts and ensuring proper documentation ? Coordinating project handover to operational and facilities teams ? Supporting continuous improvement by conducting post-project reviews What we're looking for: ?? Significant experience in construction project management, ideally within healthcare environments ?? Strong working knowledge of JCT contracts and their administration ?? Knowledge of diagnostic imaging facilities (MRI, CT, PET-CT) desirable ?? Strong understanding of statutory requirements, project risks, and financial management ?? Ability to manage multiple high-value projects simultaneously ?? Excellent stakeholder and contractor management skills ?? Degree in construction, engineering, building surveying, or similar ?? PRINCE2, MSP, or APM qualifications desirable What's on offer: • Competitive salary £65k-£70k, • £5,500 car allowance, • 20-25% bonus, • Matched pension up to 7%, • Clear progression route to Senior Project Manager or Head of Capital Projects as the organisation continues to expand, • Opportunity to work on projects that truly make a difference to patient care This is a fantastic opportunity for a Capital Projects professional to join a growing healthcare organisation, with structured career development and the chance to progress into more senior leadership roles as the team and project pipeline grows. ?? Interested? Please get in touch with Lucy Wynn for a confidential chat to explore this further. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Bloom & Wild is re-inventing the $60B global flower industry. Over a billion flower exchanges take place every year and industry satisfaction levels are low. Driven by our vision of creating the destination for making life a little more thoughtful and beautiful, we do things differently. From inventing letterbox flowers to founding The Thoughtful Marketing Movement. And we’ve seen impressive traction to date - we are Europe’s largest direct to consumer flower company. In January 2021 we announced our £75 million Series D funding round, led by General Catalyst (backers of Airbnb and Deliveroo), alongside other top tier investors including Index Ventures (investors in Wise and Glossier). We are home to a family of 3 strong brands, Bloom & Wild, bloomon and Bergamotte, having acquired bloomon in April 2021 and Bergamotte in July 2021. Together, we are active in 8 countries. We were named one of the 5 fastest growing tech companies in Europe and are alumni of Tech Nation’s Future Fifty. We were also one of the Sunday Times Top 100 Small Companies to Work For 2020. We really care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. Tech Team @ Bloom & WildOur Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable. Our Product Engineering team is organised into cross functional squads, each responsible for a business and architectural domain, supported by Platform and Data Engineering. You’ll join the Range squad, a cross-functional team within our Ops-Tech group. We focus on the internal systems that power range representation, product allocation, and stock management — a core domain of our business that directly influences what our customers see and receive. Our work connects closely with many other squads across Bloom & Wild, as we support the smooth flow of products from planning through to delivery. Most of our team is based in the UK and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter in order to maintain connections, collaborate on larger projects and have fun together. You can read lots more about our technology stack and our culture over on our tech blog - _. 💻 What you’ll be doing…As a mid-level engineer in our Range squad, you’ll help build and maintain the internal tools that power our warehouse operations — from bouquet assembly to order fulfilment across multiple countries. • Working closely with our product manager, engineers, and stakeholders to understand real-world needs and translate them into working software., • Building and improving our internal tools using Ruby on Rails and related technologies., • Making iterative improvements to our monolith while contributing to the development of new features to support our rapidly expanding curated range of products., • Writing clear, tested, secure, maintainable code and participating in code reviews to ensure high-quality solutions., • Exploring new ideas and opportunities to improve our monolith and workflows., • Helping to shape our technical decisions by sharing your ideas and contributing to discussions about architecture, tooling, and best practices., • Contributing to technical discussions and helping ensure our solutions align with our technical strategy and business goals., • Collaborating with your squad to deliver work in small, valuable increments — using agile practices and modern tooling., • Monitoring, debugging and improving the performance of our systems with observability tools., • You are a Ruby developer (2+ years of experience) with good knowledge of Ruby on Rails in a production environment and are keen to keep growing your expertise., • You have experience working with RESTful APIs, version control tools such as GitHub, and testing tools like RSpec., • You’re curious about how things work — whether it’s diving into a new tool, exploring performance improvements, or figuring out how real-world problems translate into code., • You want to work in a kind, inclusive, and supportive environment where people care about their work and each other., • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup., • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services.Why Bloom & Wild?To care wildly for our customers, first we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. 🌻Work that works for you - Flexible working : our core hours are 10-4, but outside of these hours you can start or finish your day when works best for you- Work Abroad for up to 30 days each year - Share in our success with a choice to take equity options from day 1- Enhanced family leave policy and a workplace nursery scheme- 1 day per year to volunteer on a project that’s close to your heart 🌴 Time off- 25 days’ holiday + your birthday and bank holidays each year- Option to buy an extra 5 days’ holiday each year - Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar 🌱 Health & Wellbeing- Health cash plan through Simplyhealth- Mental health support through Open Up, including access to online therapy sessions- Allies and champions groups- Mental Health First Aiders and awareness training for our managers - In person or virtual yoga every week- Cycle to work scheme- Electric car scheme- Our office kitchen is stocked with drinks and snacks to keep you going- Financial wellbeing support through Bippit- Workplace pension contributions 🌳 Growth & Development- A flexible training framework for every stage of your career development through our Bloom & Learn programme- Access to the Goodhabitz learning platform- Mentee and mentor opportunities with our external partners, such as The Women's Association and Future Founders- Internal & external Speaker Sessions on a variety of different inspirational topics 💐 Moments that matter- Social & wellbeing monthly calendar- Summer and End of Year events, team lunches and post-peak celebrations- Irresistible discounts on our products, blooms & subscriptions! SponsorshipWe're proud to hold an A-rated sponsor license, so we can assign certificates of sponsorship. This means we can support applications from anywhere as long as the job is deemed suitable under the points based system. 🫱‍🫲 Getting hired We’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect: • The majority of our A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals.- An interview with Tonci, our Engineering Manager to get into more of the detail.- A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session.A final chat with our CPTO or VP of Engineering. We believe in leading change for good, so do let us know if there’s anything we can do to support your application process. Also, if you have any feedback, please help us to improve our candidate experience by sharing (anonymously) _.

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife The Customer Care team is a specialised group within Zopa’s highly recommended Specialist Operations. They assist with the most vulnerable and complex cases to support customer needs, maximise customer rehabilitation, and provide bespoke solutions, guidance, and professional help. You will be joining a friendly and supportive team that works with all operational areas and oversees Zopa’s vulnerable customers across all products, including UPL, Credit Card, and Auto. This core team are Zopa’s elite Customer Champions and put the customer at the heart of everything we do by handling each case with the utmost care and consideration. Are you interested in working across all operations and products? Do you have experience in handling difficult conversations? Are you passionate about customers and ensuring the right outcomes? Are you self-motivated and able to manage your own workload? This is a hybrid role, with one day a week in the office. Please note, you’ll be required to work shifts from Monday to Friday: 08:00–16:3009:00–17:3010:00–18:3011:30–20:00 • Building and maintaining one-to-one (121) relationships with customers, • Completing customer reviews via preferred communication channels such as email, live chat, and outbound dialing, • Receiving inbound calls from customers and internal teams regarding queries, complex cases, and setting up bespoke arrangements, • Responding to customer and third-party emails within a 3-day SLA, • Reaching reasonable conclusions based on evidence provided and proposing suitable customer outcomes, • Handling administrative work related to correspondence from third parties such as debt management companies, insolvency practitioners, and Phillips & Cohen, • Completing and reviewing income and expenditure forms with the aim of agreeing realistic payment plans based on borrower affordability, • Signposting customers experiencing financial difficulties to not-for-profit debt agencies, • Signposting vulnerable customers to non-profit charities such as Samaritans, • You will have previous experience working in a customer-focused environment, ideally with telephone/call centre duties in a customer service or collections role., • You must be able to deal calmly with conflict and handle the challenges of difficult conversations., • You must be able to communicate complex issues in a concise and straightforward manner., • You must demonstrate commitment to and pride in delivering high-quality service., • You will be familiar with FCA regulations, GDPR, and FG21.1 regulation., • You will have excellent oral and written communication skills, able to draft well-structured, clear responses across digital platforms., • You must be confident using Microsoft Office applications such as Outlook, Excel, and Word., • You will be an excellent team player who can also work independently and adapt well to change., • You are compassionate, grounded, logical, and objective; able to follow through on difficult decisions.We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working.We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office one day a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Sales Development Representative (Enterprise) Manchester (hybrid) · AI / SaaS Be the first commercial hire at one of Manchester's fastest-growing AI companies We're partnering with a fast-growing AI business whose platform helps large, document-heavy organisations automate complex, high-volume workflows and operate at a scale that simply wasn't possible before. It's a genuinely differentiated product solving a real, expensive problem for enterprise clients Here's the exciting part: they've scaled rapidly to around 30 people and reached multi-million ARR in just a couple of years, all without a dedicated sales team. The founders have closed every deal so far. Now they're building their commercial function, and this is the first person in to help do it The role This is a true founding SDR seat. You'll work side by side with the founders, owning the top of the funnel and booking qualified discovery meetings for them to demo and close. It's a consultative, enterprise-level, pure outbound role, not a high-velocity call centre. You'll build the playbook, not inherit one What you'll do • Run a smart, multi-channel outbound motion (calls, personalised email, LinkedIn, video) into senior decision-makers and operators at enterprise accounts, • Write genuinely personal openers, not mass templates, • Build and refine ICPs and target lists alongside the founders, using a best-in-class stack (Apollo, HubSpot, Clay, Sales Navigator) and AI tooling, • Test and learn, qualify hard, and spot new segments worth going after, • Book qualified meetings and feed market intelligence back to the team This is a deliberately lower-volume, quality-led motion: well-researched, personalised outreach into a tight set of accounts, focused on booking a small number of genuinely qualified meetings each month rather than hitting big daily quotas What we're looking for • Around 2 to 5 years' outbound SDR/BDR experience in an enterprise or research-led motion, with a track record you can evidence, • An AI or SaaS sales background, comfortable with longer, higher-value, consultative cycles, • Real ownership: you build, diagnose and adjust, and you're energised by being first, • A strong writer, fluent across calls, email and LinkedIn, • Driven, low-ego, and genuinely excited to build something Nice to have: experience selling a complex or technical product into senior, regulated, or risk-conscious buyers; exposure to a sales methodology (MEDDIC, SPICED, Command of the Message); some marketing or demand-generation awareness Why join • Work directly with the founders from day one, • Competitive base, uncapped commission and meaningful share options, • A genuinely fast path to Account Executive and beyond as the team scales, • Hybrid working from their Manchester HQ, with live traction and case studies to sell with Interested? Apply here or message me directly for a confidential chat.

Site Agent £65,000-70,000 Civil Engineering / Infrastructure Permanent Full-time East Sussex, England Are you a Site Agent looking to build a long-term career in civil engineering on major infrastructure projects? Do you want to take ownership of your own section of works while developing towards senior leadership roles within a growing business? If so, this could be the ideal next step for you. Our client, a well-established civil engineering contractor, is looking to appoint a Site Agent to join their delivery team on a long-term infrastructure project. This role offers the opportunity to play a key part in delivering complex and rewarding works, while progressing your career within a supportive and forward-thinking environment. The Role As Site Agent, you will take full responsibility for managing a section of works, ensuring projects are delivered safely, on time, and to the highest quality standards. You'll be empowered to lead from the front, driving a 'right first time' culture while contributing to the long-term success of the project. Key Responsibilities • Take ownership of planning, programming, and delivery of your section of works, • Produce and monitor construction programmes and progress reports, • Manage cost plans and oversee contractual elements of the project, • Liaise with clients, stakeholders, and third parties to ensure smooth delivery, • Work closely with commercial teams to identify and mitigate risks, • Lead on health, safety, environment, and quality compliance, • Review and approve RAMS, ITPs, and engineering documentation, • Collaborate with Project Managers and Works Managers to meet key milestones, • Ensure efficient and high-quality handover of completed worksAbout You, • Degree qualified in Civil Engineering (or equivalent), • Previous experience in a Site Agent or similar role within civil engineering/infrastructure, • Strong leadership and organisational skills with a proactive mindset, • SMSTS & CSCS certification, • Full UK driving licenceWhy Apply?, • Long-term, stable project with career progression opportunities, • Exposure to major infrastructure works, • Opportunity to take real ownership and grow into senior roles, • Join a respected contractor with a strong pipeline of work If you're looking for a role where you can develop, lead, and make a lasting impact, apply with your CV ASAP! If you'd like to hear more about this opportunity, lets have a chat on 07880 243 336 Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. JBRP1_UKTJ

We are looking for a mechanically-biassed Maintenance Engineer for one of our long-standing clients based near Wigan. My client is a global manufacturer and have been operating in the area for over 100 years. An exciting opportunity for a Maintenance Engineer to join this great company on their 4-shift rota. You will play a key part in ensuring the smooth operation on all production equipment, contributing to the efficiency and reliability of the manufacturing process. Maintenance Engineer Benefits: • £37,400 - £54,200, • OT at premium rates., • Training and Progression., • 33 Days holiday including BH., • Secure car park., • Pension., • Training and progression opportunities. Maintenance Engineer Duties include: • Monday Friday. (8am 4pm / 6am 2pm / 10pm 6am / 2pm 10pm) 4-week rotation., • Carry out routine and preventative maintenance on electrical and electromechanical equipment., • Diagnose and repair mechanical faults to minimize downtime., • Support continuous improvement initiatives and implement solutions to enhance equipment reliability., • Work safely and in compliance with industry standards and health and safety regulations., • Collaborate with multi-disciplinary teams to optimize plant performance. Maintenance Engineer Requirements include: • Recognised Engineering Qualifications., • Mechanical qualifications., • Hydraulics and pneumatics experience., • Welding and fabrication skills., • Maintenance experience in a manufacturing environment. Please apply find out more about this fantastic role. This Maintenance Engineer position is commutable from: Manchester, Wigan, Bolton, Warrington, Skelmersdale, Liverpool, Blackburn and surrounding areas. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our MAINTENANCE, RELIABILITY & SERVICE ENGINEERING vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Maintenance, Reliability & Service Engineering Recruitment Support since 1994 JBRP1_UKTJ

Job Title: Multi-Skilled Electrician Location: Salford Salary: £37,595.19, van and fuel card. Contract Type: Permanent. Working Hours: 8:00 - 16:15 (Monday to Thursday), 08:00 - 15:30 (Fridays) Company Overview We're a forward-thinking housing organisation dedicated to more than just providing good-quality, affordable homes. Our mission is to transform lives and build stronger, safer communities where people can live, grow, and thrive together. The Role We are seeking a Multi-Skilled Electrician to support the delivery of efficient, customer-focused repairs and maintenance services across our residential property portfolio. You'll play a vital role in supporting sustainable communities and contributing to a high-performing repairs and voids service aligned with business goals and customer expectations. Key Responsibilities • Perform electrical repairs, installations, maintenance, and associated patch plastering work in domestic and commercial properties., • Deliver all services in line with current regulations and internal procedures., • Carry out multi-skilled tasks as defined by internal standards., • Build effective working relationships with colleagues and stakeholders to ensure seamless service delivery., • Accurately record data on job completion, including ordering follow-up work and materials via PDA systems., • Proactively communicate with customers regarding appointments and estimated arrival times., • Adhere to all Health & Safety regulations, risk assessments, and COSHH requirements., • Perform dynamic risk assessments for each job and manage any identified risks safely., • Maintain and be responsible for a company vehicle., • Complete all necessary documentation, including Part P building reports., • Supervise apprentices, ensuring they are supported and work safely to company standards., • Identify and report additional repair or maintenance issues, including those affecting building safety such as damp and mould., • Promote safeguarding for children and vulnerable adults across all interactions., • Represent the organisation professionally and uphold its values in all activities., • Engage in personal development and training to support performance and service goals., • Conduct HHSRS assessments when needed., • Carry out other reasonable duties associated with the role. Requirements: • NVQ Level 3 or equivalent in a relevant trade, including BS 7671 to 18th Edition., • Progress toward or completion of 2391, 2394, and 2395 Inspection & Testing qualifications., • Full UK Driving Licence - essential., • Relevant experience within social housing., • Strong knowledge of electrical repair, maintenance, and installation., • Understanding of current industry regulations and modern working practices., • Awareness of Health & Safety legislation relating to repairs and maintenance., • Comfortable working at heights, in confined spaces, and in varied conditions., • Demonstrated ability to deliver excellent customer service., • Proficient in using IT systems such as Microsoft Office, housing maintenance platforms, and PDAs., • Previous experience managing a variable workload and delivering to performance targets. To Apply: Please call Lucy from Building Careers on 01695 556800 / 07897 069193. This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of our colleagues. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDC JBRP1_UKTJ

Im partnering with one of my biggest clients to recruit a Reliability Engineer for a global company with an outstanding reputation for engineering excellence. This is a fantastic opportunity to join a business that genuinely invests in its people through strong training, development, and career progression opportunities, while working within a supportive and forward-thinking engineering environment. My client is looking for a local Reliability Engineer to join their team to drive maintenance performance. This is a great opportunity to work with one of the worlds best employers Reliability Engineer Role Benefits: • Salary £49,000, • 33 Days holiday., • 12% Employer Pension Contribution., • Training and progression opportunities., • Xmas Bonus., • Cycle to work., • Volunteering days off. (Paid), • Buy and sell holidays., • Ambitious training and development opportunities. Reliability Engineer Duties include: • Identify key reliability issues and implement improvement strategies., • Improve uptime and reduce maintenance costs through effective asset management., • Work closely with Operations to prioritise and resolve plant issues efficiently., • Develop a strong understanding of plant processes, bottlenecks, and improvement opportunities., • Collaborate with site teams and support functions to deliver effective solutions., • Motivate and engage the maintenance team through strong communication and leadership., • Coach maintenance employees to ensure high performance and reliability-focused practices., • Liaise with OEMs, contractors, and specialists to drive continuous improvements., • Develop and maintain planned maintenance programmes aligned with KPIs and performance targets., • Analyse maintenance data and apply modern maintenance techniques to improve reliability. Reliability Engineer Requirements include: • Recognised engineering qualifications., • HNC in Mechanical or Electrical Engineering., • IOSH or NEBOSH., • CMMS experience., • HACCP., • Carbon reduction tech experience (Desirable). Please apply find out more about this role. This Reliability Engineer position is commutable from: Wolverhampton, Bridgnorth, Telford, Dudley, Kingswinford, Stourbridge, Wombourne, Bilston, Brierley Hill, and surrounding areas. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our MAINTENANCE, RELIABILITY & SERVICE ENGINEERING vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Maintenance, Reliability & Service Engineering Recruitment Support since 1994 JBRP1_UKTJ

At Adaptable Recruitment we are excited to offer an opportunity for a Business Development Executive to join one of UK's leading suppliers based in the Bury area. Here you will become part of a dynamic team in a fast-paced, thriving sales environment with the opportunity to make it a permanent position. Salary: Up to £35,000 (DOE) Hours: 8:00am - 5:00pm, fully office based Holidays: 20 days + bank holidays Location: Bury (Head Office) Benefits: Bonus scheme Overview Adaptable Recruitment are delighted to be supporting a leading UK supplier with an excellent opportunity for a Business Development Executive. This role sits within a fast-paced commercial environment and will play a key part in driving early-stage customer engagement, qualifying leads, and supporting the wider sales function. You will act as the first point of contact for outbound communication, nurturing prospective relationships, responding to inbound enquiries, and ensuring smooth handovers to the commercial team. This position offers long-term potential within a stable and growing business. Main Responsibilities to include: • Make outbound calls to cold, warm, and dormant leads to initiate contact and qualify interest, • Build rapport with prospective customers, developing early-stage relationships, • Respond to inbound sales calls and web enquiries when required, providing initial information and escalating appropriately, • Support the preparation and follow-up of quotes and proposals, ensuring accuracy and timely delivery, • Maintain and update the CRM system with detailed notes, contact information, and activity logs, • Monitor digital enquiry channels (contact forms, website, live chat) and ensure leads are captured and followed up, • Work closely with the Senior Account Manager, Business Development, and Operations teams to ensure smooth handover of qualified opportunities, • Assist in the coordination and tracking of outbound call campaigns, • Identify and flag potential cross-sell or upsell opportunities, • Provide admin support linked to sales and marketing campaigns, • Maintain product knowledge to confidently communicate with prospective clients Ideal Candidate Profile • Clear, professional, and confident telephone manner, • Strong verbal and written communication skills, • Customer-first mindset with strong relationship-building ability, • Highly organised with the ability to manage multiple tasks and priorities, • Excellent attention to detail, especially when preparing quotes or updating CRM records, • Positive, enthusiastic, and a strong team player, • Able to work efficiently in a fast-paced, evolving environment, • Comfortable working independently when handling briefs or projects Experience & Skills • 1-2 years' experience in sales support, telemarketing, B2B customer service, or lead generation, • Experience using CRM systems (HubSpot, Salesforce, or similar) desirable, • Confident using Microsoft Office (Word, Excel, Outlook), • Experience within construction, plant hire, industrial, wholesale, utilities, or commercial service environments considered a strong advantage, • Fluent written and spoken English JBRP1_UKTJ

Newmedica is one of the leading providers of NHS ophthalmology services in England, delivering outpatient appointments, diagnostic testing and eye surgery to change lives through better sight and eye health. We’re proud to have been certified as a Great Place to Work for the third year running and listed among the UK’s top 30 Best Workplaces™ for 2026 —recognition that reflects how colleagues feel about working here. Our Purpose is to change lives through better sight and eye health, and our Vision is to end avoidable sight loss in every community we serve; we live our values every day—Commercial, Courageous, Compassion, Collaborative and Curious. We are looking for a new Bank Patient Administrator to join our Manchester site. The hours for this role will be variable. As you’d guess from the title this role involves carrying out different administrative duties and it’s a varied role – you could be booking patients into their appointments, making and answering phone calls, sending and replying to emails, managing the post and sending letters or dealing with enquiries. Our clinics are busy so we’re looking for someone who loves working in a fast-paced environment where every day is different. We need someone who is incredibly customer focussed and enjoys meeting and talking to people – the thought of eye surgery can be a daunting prospect for patients to deal with, so all our team members need to be empathetic and friendly and able to put patients at ease. • Previous experience in a customer or patient facing role, • Experience in a busy administrative role, • A competent user of all Office 365 programmes, • Tech savvy and comfortable working on new systems e.g. patient record systems, • A good phone manner, • An excellent grasp of the English language both verbally and in written format, • A good team player – happy to jump in and support others when required, • £13.45 per hour, • Accrued holiday, • An environment where your learning and development is supported through a range of various learning tools and courses., • Working with a friendly multi-disciplinary team passionate about improving the lives of our patients., • A bright, spacious and modern working environment, built to the highest standards. If you would like an informal chat about the opportunity or to request a job description, please contact manchesterwest.hr@newmedica.co.uk. Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics. Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin. #J-18808-Ljbffr

We are the UK's leading live chat provider for the automotive industry trusted by thousands of dealerships to deliver exceptional customer engagement and lead generation. As a company driven by innovation and results, we are now experiencing rapid growth into new verticals, including Estate Agency. We are looking for a driven and commercially minded Sales Account Manager to join our growing team. In this role, you will be responsible for managing and developing a portfolio of client accounts, identifying new business opportunities, and delivering exceptional customer service to maximise revenue and retention. What Youll Be Doing • Manage a portfolio of existing client accounts, building strong and lasting relationships, • Identify opportunities to upsell and cross-sell products or services, • Proactively seek out and secure new business opportunities, • Meet and exceed sales targets and KPIs, • Act as the main point of contact for clients, handling queries and resolving issues efficiently, • Collaborate with internal teams to ensure smooth delivery of products/services, • Maintain accurate records of sales activities and client interactions in CRM systems What we are looking for • Proven experience in a sales or account management role, • Strong negotiation and communication skills, • Ability to build rapport and maintain long-term client relationships, • Target-driven with a track record of achieving or exceeding sales goals, • Highly organised with strong attention to detail, • Proficiency in CRM software and Microsoft Office, • Self-motivated with a proactive approach to work Earning Potential • £28,000 - £32,000 base salary, • Uncapped commission structure monthly and quarterly bonuses, • Realistic OTE of £36,000£38,000+ Benefits & Culture • 31 days holiday including bank holidays, • 1.5x optional overtime available, • Monthly bonuses, quarterly bonuses, incentives and rewards, • A fantastic end of year Christmas party to look forward to!, • £500 employee referral bonus Are you a results-focused sales professional who thrives in a fast-paced environment? Apply now! JBRP1_UKTJ

Street Group is seeking a Live Chat Specialist in Manchester to provide exceptional support to clients via live chat, email, and phone.

Limelight Health is seeking a Live Chat Support Specialist in Manchester to provide customer support primarily through live chat while embracing a hybrid working model.

As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application. TPBN1_UKTJ

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Manchester city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 30th March 2026 The Role: We’re looking for enthusiastic Customer Service Advisors to join a leading Financial Services client in Manchester city centre.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

We're currently looking for individuals across the country to take part in online paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.

Team up with a global delivery leader investing in the long term. It reflects average daily earnings of £200 per day when delivering typical parcel volumes. Multi-drop delivery experience (helpful but not essential).

Deliver in your local area on a schedule that works for you, typically 4-6 hours per day. Your hourly earnings are driven by volume and efficiency, and we boost your income in line with experienced couriers to ensure you earn at least the daily earnings from your delivery unit and help you get your

Local routes available, deliver in your community. Get ahead for our Peak season this autumn and winter by refining your delivery skills and car loading so you can be ready for the Christmas rush. Deliver in your local area on a schedule that works for you, typically 4-6 hours per day.

Join Evri as a self-employed delivery driver and start earning in days, not weeks with our fast-track application process. It takes just minutes to apply, and you could be out delivering and getting paid sooner than you think. Local routes available, deliver in your community.