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Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Purpose of the role:As part of this, we are establishing a new Transformation team and require a Business Analyst to support in the delivery of key initiatives.The Business Analyst will be part of a dynamic resource pool, with the flexibility to be allocated to different projects across various business areas within the organisation. Whilst the primary focus will be on delivering one project at a time, the candidate should be prepared to bring their expertise to different areas as needed, building up, and leveraging a comprehensive understanding of our operations.The ideal candidate will have strong analytical skills, be experienced in process re-engineering and highly adept at managing stakeholders, acting as an intermediarybetween business and technology stakeholders and helping co-design solutions that meet business needs.Role Responsibilities: Requirement gatheringa. Facilitate the elicitation of business requirements and documentation through workshops and/or interviews across various levels of the business and / or clientb. Develop and maintain a requirements traceability matrix.Process mapping:a. Conduct detailed analysis of current business processes to identify opportunities for improvementb. Work with the business to produce detailed process maps and workflows to illustrate current and future state processes c. Produce / collate additional documentation required to help build a common understanding of as-is processes and / or opportunity areas.Solution design and implementation: a. Assist the business / solution architects with understanding requirements and process business queries b. Assist in project handover to BAU and Support Services teams via delivery of handover documentation and handover session. Change Management -Support the Change Lead with completing the change impact assessment, incorporating process changes into training development and explaining what’s changed in communications. Stakeholder management – Establish and maintain sound working relationships with internal and external stakeholders, SMEs, project team members, 3rd Party Vendors etc. Project Management – Support the Project Manager by feeding into the project plan, reporting progress, identifying and mitigating risks and issues and communicating dependencies.Role requirements:· 3-5 years relevant working experience as a Business Analyst · Experience in industry standard delivery methodologies (in particular with Waterfall and Agile) · Experience producing a wide variety of documents such as requirement specification documents, functional specification documents, requirements traceability matrix etc) · Experience with process mapping software (e.g. Microsoft Visio)· Proficiency in data analysis and visualisation tools such as Microsoft Excel, PowerBI and TableauCollinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Purpose of the jobThe Head of Business Applications (GBA) role joins our Global Business Systems Teamsupporting applications, across our portfolio, including but not limited to MS Dynamics 365 F&O,Workday (being implemented in phases from early 2026) and MS Office Applications in relation tothe Modern Workplace. The role reports into the Director of Global Business Applications Users to be supported across our global offices, with core Finance users based in Cape Town.Role is pivotal to remaining phases of the MS Dynamics 365 F&O Project being deployed as welland further “run and maintain” support mode in the coming 12+ months, with less reliance onexternal support partners.To work / partner with our external support partners to further develop and maintain systems andprocesses, including delivery enhancementsExplore the ongoing product enhancements that are delivered as part of both MS Dynamics andWorkday.To review AI opportunities and how they can be used to streamline recurring / repetitive tasks aswell as utilising them as part of the support offering to the end users,Drive further expansion of MSD across the globe to countries not in original phases of the projectTo manage user support and training, troubleshooting, and problem solvingKey ResponsibilitiesResponsible for the integrity of including but not limited to MS Dynamics, Kofax OCR, Zoho,Cascade, (Workday in the future), Docentric, Access Dimensions, Banking / Treasury systemsResponsible for the uptime of the applications, together with managing upgrades / enhancements.Identify, propose and implement process improvements across key Finance processes, forexample across Purchase to Pay or Order to CashManagement of the support team, including looking to develop the team in each of their rolesEnsure system permissions are in line with delegated authorities and approval limitsOwnership of the procedures to support an effective control environment for GBA systemsSupport / lead various projects / BAU Enhancements and initiatives from a GBA perspectiveProvide a professional and approachable point of contact for stakeholdersSupport and where required to lead in Audits, both Internal and ExternalEnsure SLAs are tracked and met across Finance Applications and thereafter Workday.Liaise with Group Finance, act as key finance partner for system supportOversee the development of new applications, as well as manage technical support to users.Knowledge, skills and experience required• Qualified Accountant and experience of Finance and HR applications• Possess strong analytical / problem-solving skills, work independently and in a team environment• Experience of succeeding in a deadline driven environment• Experience of high-volume businesses• Strong MS Office skills, especially Excel• Able to communicate confidently and effectively at all levels within an organisation• High level of accuracy and strong attention to detail• Proficiency in IT systems and software• Good communication and customer service skills• Ability to prioritize tasks and work independently• Strong verbal and written communication skills to effectively collaborate with technical and non-technical stakeholders.• Previous experience in IT or application management roles is often preferredPerson Specification• Experience of managing a team of 4 to 5 individuals across global locations• Managing / directing the team with the ability to lead / direct operations and BAU Enhancements• Ability to provide input to the GBS RoadMap and understand how operations feed into it as well• Demonstrates strong organizational skills, working to strict deadlines• Commercially aware, delivers results and can identify opportunities for cost saving and efficiencies• Excellent communication, interpersonal, and collaboration skills• Demonstrates excellent technical skills and is an excellent problem solver• Good Team player, able to work with wide variety of stakeholders• Demonstrates good written communication skills, including documentation and correspondence• Demonstrates ability to be flexible and adaptable• Ability to work in a dynamic and fast paced environment• Organizational and leadership skillsCollinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Purpose of the jobAs a Senior Product Manager - Ecosystem SDKs and Widgets, you will lead the strategy, discovery, and delivery of Collinson’s SDK and widget capabilities, enabling clients and partners to integrate Collinson propositions into their own digital ecosystems faster, more consistently, and with less bespoke development effort.This role is focused on simplifying the developer and implementation experience across Collinson’s ecosystem. You will own reusable capabilities that support discovery, configuration, testing, launch, adoption, and ongoing optimisation, working closely with product, engineering, architecture, commercial, and implementation teams to deliver scalable and commercially valuable outcomes.Key Responsibilities· Own the product vision, roadmap, and prioritisation for Ecosystem SDKs, widgets, and the Developer Portal.· Lead the definition, delivery, launch, and lifecycle management of SDK, widget, and Developer Portal capabilities.· Simplify client and partner integration by improving developer onboarding, documentation, sandbox access, implementation guidance, and self-service support.· Translate client, developer, commercial, and technical needs into clear product requirements, backlogs, acceptance criteria, and release plans.· Work with engineering, architecture, security, UX, commercial, and implementation teams to deliver scalable, secure, reusable, and supportable capabilities.· Define and maintain standards for usability, configuration, versioning, compatibility, performance, security, analytics, documentation, and release management.· Use adoption data, implementation feedback, and performance metrics to reduce integration friction, increase reuse, and improve time-to-market.Knowledge, skills and experience required· Proven product management experience in SDKs, widgets, developer platforms, digital integration, or reusable platform capabilities.· Strong understanding of developer experience, including documentation, onboarding, sandbox access, implementation support, and self-service tools.· Good technical fluency across APIs, SDKs, widgets, authentication, versioning, configuration, analytics, performance, privacy, and security.· Experience working with engineering, architecture, UX, commercial, and implementation teams to deliver scalable digital products.· Ability to translate client, developer, business, and technical needs into clear product requirements and prioritised delivery plans.· Strong analytical skills, with experience using adoption data, feedback, and performance metrics to improve product outcomes.· Excellent stakeholder management, communication, prioritisation, and problem-solving skills in a complex delivery environment.Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 global colleagues.Purpose of the jobThe Lead Data Analytics Engineer is a senior technical leadership role responsible for advancing Enterprise Data Modelling, Analytics Automation and Engineering Empowerment across Global Analytics.Working directly with the Head of Analytics Engineering, the role translates the Analytics Engineering strategy into technical direction, reusable capabilities and modern engineering practices. The role enables squads to independently deliver trusted, scalable Data Products while maintaining enterprise consistency and engineering excellence.Key Responsibilities:1. Enterprise Data Modelling• Lead the enterprise approach to analytical data modelling, including domain models, dimensional models and semantic layers.• Establish reusable modelling patterns and common business entities that create consistency across Data Products.• Reduce duplication and improve the performance, scalability and maintainability of analytical models.• Provide technical leadership for complex and cross-domain modelling challenges.2. Analytics Automation & AI• Lead the Analytics Automation agenda, transforming how analytics is developed, tested, deployed, documented and monitored.• Apply Snowflake Cortex, LLMs, intelligent agents and automation to improve engineering productivity and quality.• Build reusable automation capabilities and accelerators rather than one-off solutions.• Identify and industrialise emerging technologies that materially improve Analytics Engineering.3. Engineering Empowerment• Create frameworks, tools, templates and reusable components that enable squads to deliver independently and faster.• Improve developer experience and simplify the journey from development to production.• Remove recurring technical bottlenecks through self-service and reusable engineering capabilities.• Enable domain teams to build trusted Data Products within established engineering standards.4. Technical Leadership & Modernisation• Act as a senior technical authority for Analytics Engineering, providing direction on complex solutions and technical decisions.• Drive engineering standards, modernisation, platform performance and reduction of technical debt.• Mentor engineers and raise technical capability through communities of practice and knowledge sharing.• Partner with the Head of Analytics Engineering to shape the technical roadmap and future engineering capability.Key Technology Areas:Snowflake • DBT • SQL • Python • Git/CI/CD • Semantic Layers • Data Contracts • Data Quality & Observability • Snowflake Cortex • LLMs & AI Agents • AWSSkills & Experience:Must Have• Strong hands-on Analytics Engineering/Data Engineering experience with deep expertise in data modelling, Snowflake, dbt and SQL.• Proven experience building automation, reusable engineering frameworks and scalable analytical architectures.• Strong technical leadership experience, including influencing multiple teams, solving complex engineering challenges and mentoring senior engineers.• Experience applying GenAI, LLMs, AI agents or Snowflake Cortex to engineering automation.• A hands-on, outcome-driven engineering leader who leads from the front by designing, building, and delivering solutions. This role requires an individual contributor mindset, someone who is equally comfortable defining strategy and implementing it through working code, prototypes, and production-ready solutions.Nice to Have• Python and modern data observability/lineage experience.• Experience enabling self-service engineering across distributed analytics teams.Success Measures• Data Modelling: Greater reuse and consistency of enterprise models with reduced duplication.• Automation: Measurable reduction in manual engineering effort and improved delivery velocity.• Empowerment: Squads increasingly able to independently build and operate trusted Data Products.• Engineering Excellence: Improved reliability, performance, cost efficiency and overall engineering maturity.• Technical Leadership: Recognised as the technical lead who drives delivery through hands-on contribution, accelerates engineering outcomes, and enables teams by building reusable capabilities rather than relying solely on governance or oversight.• Innovation: Successful delivery and adoption of AI-powered engineering capabilities, automation frameworks, and modern engineering practices that create measurable business value.Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.We are looking for an experienced Enterprise Risk Manager to strengthen our enterprise-wide risk management approach and help embed a strong risk culture across the organisation.Working as part of the second line of defence, you will provide oversight, guidance, and constructive challenge to business teams, ensuring risks are identified, assessed, managed, and reported effectively in line with strategic objectives and regulatory expectations.What you'll be doingEnhance and embed the Enterprise Risk Management Framework (ERMF), including risk policies, standards, and guidance.Lead enterprise risk assessments, workshops, horizon scanning, and emerging risk reviews.Provide independent challenge on business risk assessments, controls, and mitigation plans.Maintain risk registers, monitor key risk indicators (KRIs), and support risk escalation.Produce clear risk reporting, dashboards, and Board/Executive committee papers.Analyse risk trends and provide insight to support strategic decision-making.Partner with teams across the business to strengthen risk awareness and capability.Support incident management, root cause analysis, and risk improvement initiatives.What we're looking forYou’ll be an experienced risk professional with a strong background in enterprise, operational, or strategic risk management.You’ll bring:Experience working in a risk management role with increasing responsibility.Knowledge of risk frameworks including ISO 31000, COSO ERM, and the three lines of defence model.Experience conducting risk assessments, evaluating controls, and challenging stakeholders.Strong analytical skills with the ability to interpret data and identify trends.Excellent communication skills, including executive-level reporting and stakeholder engagement.Desirable experienceProfessional qualification such as IRM, CIMA, CFA, PRM, or CIA.Experience in a regulated environment, particularly financial services.Familiarity with risk platforms such as Archer, MetricStream, Riskonnect, Decision Focus, or Fusion.Exposure to AI, ESG, or financial risk initiatives.Why join us?Join Collinson Insurance and play a key role in improving how risk is understood, managed, and used to support business success. You’ll work with senior stakeholders, influence decision-making, and help shape a resilient, forward-looking organisation.If you’re a proactive risk professional who enjoys collaboration, challenge, and continuous improvement, we’d love to hear from you.Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

Temporary Caretaker \n £13ph \n Vauxhall and City locations \n Mid September dates needing cover \n \n You’ll support the delivery of an excellent experience to their residents, team, and visitors In addition, you’ll be proactive with your approach to use initiative and assist with resolving problems that occur by informing the Maintenance team and General Manager. \n \n What you’ll be doing: \n\n • Rotating the bins in the bin store and manual handling large bins to the refuse collection areas promptly.\n, • Compacting large volumes of cardboard using the cardboard compactor (training will be provided).\n, • Checking the car park and ensuring cars are parked in their designated bays.\n, • Delivering excellent service to customers and stakeholders.\n, • Undertaking regular building patrols.\n, • Cleaning the communal areas inside and outside including:\n, • Litter picking.\n, • Sweeping the courtyard area\n, • Ensuring the communal lounges, lift lobbies, and reception areas are kept clean.\n, • Hoovering carpets\n, • Washing floors\n, • Cleaning any glass surfaces\n, • Dusting all surfaces including skirting boards\n, • Jet washing floors\n\n \n Due to the nature of our business and this specific role, there are other ad-hoc tasks that occur throughout the annual lifecycle – this JD is not exhaustive.

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Lead DevOps EngineerThe RoleAs Lead DevOps Engineer, you'll own the design, reliability, scalability, security, and cost efficiency of our production platform - a zero-downtime, multi-region AWS environment running Kubernetes and serverless workloads and centralised AI enablement layers at scale. You'll set the technical direction for the DevOps team, driving and documenting the platform standards, practices, and tooling that champion DevEx, eases friction and keep our systems resilient and secure.This is a hands-on leadership role. You’ll architect and solve complex infrastructure challenges while mentoring and growing the engineers around you. You'll own our platform SLAs, serve as the platform advocate in cross-functional decisions, and act as the core authority on resilience, cost, security, and enablement.Key ResponsibilitiesPlatform Ownership - Own the end-to-end reliability, stability, and performance of our production platform. Enforce SLAs across availability, security posture, and resilience. Drive the measures, thresholds, and incident response standards the team operates to.Zero-Downtime Operations - Run and maintain a multi-region, zero-downtime platform. Own deployment strategies (blue/green, canary), traffic management, and failover patterns that ensure continuous availability under change and failure.Security & Compliance - Own the platform's security posture end to end: networking controls, IAM, KMS, secrets management, vulnerability management, and compliance against frameworks such as PCI DSS v4 and CIS Benchmarks. Work closely with security teams and act as the DevOps authority on audit and risk.DR & Business Continuity - Participate in disaster recovery strategy, automation, execution and continuous improvement.TCO & Cost Management - Drive the strategy on platform total cost of ownership, providing teams with clear cost-allocation visibility. Drive rightsizing, tagging strategy and architectural decisions that balance cost against reliability and developer experience.Infrastructure as Code & CI/CD - Set and maintain the standards for IaC (Terraform, Terragrunt). Ensure deployments are secure, fast, and auditable. Raise the bar on automation so routine operational tasks are eliminated, not managed.Observability - Own the observability strategy across the platform using Datadog. Define what good looks like: SLO/SLA dashboards, alerting thresholds, runbooks, and the feedback loops that let teams act on signals before users feel them.Team Leadership & Mentoring - Lead and grow a team of DevOps engineers. Set technical direction, conduct design reviews, and create an environment where engineers take ownership. Actively mentor and develop less experienced engineers, helping them move from task execution to platform thinking.AI & Automation - Lead the team's adoption of AI-assisted operations - embedding AI into CI/CD pipelines, runbook automation, incident response, and developer tooling. Define where AI adds real leverage and own its safe integration into the platform.Your ExperienceDeep expertise with AWS at scale: EKS (Automode), Lambda, EC2, RDS/Aurora, multi-region networking (VPC + Endpoints, Transit Gateway, Network Firewall, WAF, API Gateway), security services (IAM, KMS, Secrets Manager, SCPs, Security Hub, GuardDuty) and AI tooling (Bedrock Agentcore).Proven ownership of a production-grade EKS platform with zero-downtime deployments - ArgoCD, Istio, blue/green and canary strategies are second nature.Terraform expert. You've set the IaC standards for a team, not just followed them.Automation & CI/CD - Be an authority on CI/CD pipelines to automate fast, secure and seamless deployments, with a strong emphasis on improving developer experience to automate routine tasks and improve operational efficiency.Experience embedding AI into SLDC workflowsHands-on DR experience: automated backup, multi-region/az failover, AWS FIS testing, and formal DR exercises with defined RTO/RPO targets.Familiarity with security - you've worked within a compliant environment, and you're comfortable in security audits and risk conversations. You're comfortable with security tooling such as CrowdStrike and Rapid7, SIEM/SOC.Observability ownership with Datadog (or equivalent) - you've defined SLOs, built the dashboards, and set the alerting culture.Experience leading or mentoring a DevOps team - you can set direction, manage technical debt conversations, and grow engineers.Comfortable with Python, Bash, Ansible, Helm, and GitHub Actions.Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.Assistant Director of Food and BeverageFour Seasons Hotel London at Park LaneAt Four Seasons, Food and Beverage is more than service. It is about creating memorable experiences, building exceptional teams, and delivering excellence across every guest touchpoint.Four Seasons Hotel London at Park Lane is seeking an experienced and inspiring Assistant Director of Food and Beverage to join our leadership team. This is a significant opportunity for a proven hospitality leader to help shape the strategy, culture, and performance of one of London's most iconic luxury hotels.The roleReporting to the Director of Food and Beverage, you will play a key role in the leadership of a diverse and dynamic Food and Beverage operation, overseeing restaurants, bars, lounges, in room dining, banqueting, and stewarding.As a highly visible leader, you will be responsible for driving operational excellence, developing high performing teams, maximising commercial performance, and ensuring every guest experience reflects Four Seasons standards.This role is ideal for a hospitality professional who combines strong commercial acumen with a genuine passion for people, culture, and luxury service.What you will doSupport the Director of Food and Beverage in the overall leadership and strategic direction of the divisionLead, coach, and develop departmental leaders across restaurants, bars, lounges, in room dining, banqueting, and stewardingDrive exceptional guest experiences through operational excellence and service innovationMonitor and improve financial performance through effective labour management, forecasting, budgeting, and cost controlBuild strong partnerships with the culinary team to ensure seamless execution across all meal periods and eventsLead performance conversations, succession planning, and talent development across the divisionSupport the planning and delivery of special events, promotions, and hotel initiativesChampion health, safety, and compliance standards throughout the operationAnalyse market trends and competitor activity to identify opportunities for growth and innovationDeputise for the Director of Food and Beverage when required, ensuring the smooth operation of the divisionWhat we are looking forProven leadership experience within luxury hospitality, ideally at Assistant Director of Food and Beverage, Director of Restaurants, Director of Operations, or senior Food and Beverage management levelExperience leading multiple outlets within a luxury hotel environmentStrong commercial awareness with experience managing revenue, labour, payroll, and profitabilityA passion for developing people and building high performing teamsExceptional communication and stakeholder management skillsStrong operational knowledge across restaurants, bars, banqueting, and in room diningAbility to balance strategic priorities with day to day operational leadershipA hands on leadership style aligned to Four Seasons values and the Golden RuleProfessional fluency in both French and English is essential to support our operationsRight to Work in the UKWhat to expectFull time leadership positionSignificant exposure across all Food and Beverage disciplinesOpportunity to influence strategy, culture, guest experience, and commercial performanceDirect collaboration with senior hotel leadershipWhat we offerFour Seasons Hotel London at Park Lane, we support passionate people who want to grow, lead, and build long term careers within a world class luxury brand.Competitive remuneration package inclusive of base salary and bonus schemeExcellent training and clearly defined career development pathwaysStrong internal progression opportunities across London and the global Four Seasons portfolioHoliday entitlement increasing with service up to 33 daysCompany Sick Pay, increasing with serviceLife insurance while on dutyUp to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties50% discount across UK Four Seasons food and beverage outlets from day one for up to four guestsComplimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the dayAccess to Wellhub for fitness, mindfulness, therapy, nutrition, and sleep supportBupa Dental Cover or Bupa Cash PlanEnhanced maternity and paternity payUniform with complimentary professional dry cleaning from day oneSeason Ticket Loan and Cycle to Work scheme availableAccess to Stream for greater pay flexibility and discountsEmployee recognition programmes including monthly awards and eventsAnnual themed team events plus regular social, charitable, and sporting activitiesLead one of London's premier Food and Beverage operationsThis is a rare opportunity to join a flagship Four Seasons property and help shape the future of an ambitious and evolving Food and Beverage division.If you are a passionate hospitality leader who thrives on developing people, driving performance, and creating exceptional guest experiences, we would be delighted to hear from you.We look forward to receiving your application.SummaryLocation: Four Seasons LondonType: Full time

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Purpose of the JobAs a Product Insights Analyst, you will enable data-informed product management by ensuring our products and capabilities are measurable by design and that Product teams have the insights needed to make confident decisions.Working closely with Product Managers, Engineering and the Data team, you will define product data, analytics and reporting requirements and analyse product, customer and commercial performance to identify opportunities across our ecosystem.You will combine analytical rigour with commercial awareness to identify where improvements to customer journeys, product experiences and feature visibility can increase engagement, conversion, revenue and customer value. While not owning the P&L, you will play a critical role in helping Product understand the commercial impact of product decisions and recommend opportunities to optimise business performance.You will own the Product Analytics Requirements for significant product initiatives, ensuring success measures, tracking requirements and reporting needs are defined as part of the Product Requirements Document (PRD) and delivered alongside the product itself.Acting as the bridge between Product and Data, you will help ensure analytics capabilities evolve alongside our products, enabling Product teams to continuously improve customer experiences and commercial performance through reliable, actionable insight.Key ResponsibilitiesPartner with Product Managers during discovery to define product success measures, KPIs and measurement frameworks for new products, capabilities and enhancements.Own the Product Analytics Requirements within Product Requirements Documents (PRDs), including success metrics, event tracking, reporting requirements and post-launch measures of success.Define clear product requirements for Engineering and Data teams.Work closely with Engineering and Data teams to ensure tracking, telemetry, event capture and data models are implemented accurately and consistently.Validate analytics implementations prior to release, ensuring product instrumentation meets agreed requirements.Develop and maintain dashboards and reporting that provide visibility of product health, customer behaviour, feature adoption, operational performance and business outcomes.Monitor the product and commercial performance of products and capabilities, identifying trends, opportunities and risks across customer adoption, conversion, utilisation, customer engagement and revenue generation.Analyse how changes to customer journeys, feature placement, merchandising, notifications, recommendations and personalisation influence customer behaviour and commercial outcomes, providing recommendations to optimise performance.Work collaboratively with Product, Commercial, Marketing and Partnerships teams to identify opportunities to improve product performance, customer engagement and commercial value through data-led insights.Analyse customer journeys, feature usage, conversion funnels and product performance to identify opportunities for optimisation and innovation.Produce actionable product and commercial insights that influence roadmap prioritisation, product strategy, customer experience improvements and investment decisions.Support product discovery by analysing customer behaviour, identifying opportunities and helping quantify potential customer and commercial value.Measure and evaluate the success of new product launches against agreed success metrics and business objectives, ensuring learnings are fed back into future roadmap decisions.Work with Product Managers to establish product baselines and track progress against OKRs, strategic objectives and commercial outcomes.Champion best practice in product analytics, experimentation and evidence-based decision making across the Product organisation.Collaborate with Product, Engineering and Data teams to continuously improve product data quality, governance and consistency.Knowledge, Skills and Experience RequiredExperience in Product Analytics, Product Insights, Digital Analytics, Product Management or a similar analytical role within a technology or digital product organisation.Strong analytical and problem-solving skills, with the ability to translate complex data into clear, actionable business insights and recommendations.Demonstrable commercial awareness, with the ability to interpret product performance through both customer and commercial lenses and identify opportunities to improve business outcomes.Experience defining product KPIs, success metrics and analytics requirements for digital products.Experience writing requirements for product analytics, event tracking, instrumentation and reporting.Strong understanding of customer behaviour analysis, product performance measurement, product lifecycle metrics and digital commerce.Experience analysing digital product performance using metrics such as conversion, engagement, adoption, retention, utilisation and revenue.Experience working closely with Product Managers, Engineering teams and Data specialists within Agile delivery environments.Strong SQL skills and experience using business intelligence and visualisation tools such as Power BI, Tableau or Looker.Experience using digital product analytics platforms such as GA4, Amplitude, Mixpanel, Pendo or similar is highly desirable.Familiarity with experimentation methodologies including A/B testing, hypothesis-driven product development and statistical analysis would be advantageous.Excellent stakeholder management and communication skills, with the ability to explain technical concepts and analytical findings to both technical and non-technical audiences.A naturally curious mindset, with a passion for understanding customer behaviour and uncovering opportunities to improve products and commercial performance.Experience working in evolving environments and using initiative to create clarity, influence decisions and drive progress.Why Join Us?At Collinson, you’ll help shape how Product decisions are made across a global portfolio of digital products used by millions of travellers.Working at the intersection of Product, Engineering and Data, you’ll play a critical role in ensuring every significant product investment is measurable, every customer interaction generates valuable insight and every product decision is informed by evidence. You’ll help Product identify where improvements in customer experience can unlock measurable commercial value, ensuring our products continue to delight customers while delivering stronger business outcomes.If you’re passionate about transforming data into meaningful product and commercial insights that shape strategy, improve customer experiences and influence investment decisions, we’d love to hear from you.Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Purpose of the jobWe have an exciting new role opportunity within the Global Legal Team for a Legal Counsel.The role is responsible for providing legal support across all commercial and operational areas of the Travel Experiences division globally, with a particular focus on Lounge operations and Partnership contracts.This is a strategic position, offering legal advice to the business to help manage and mitigate legal and contractual risks.Key ResponsibilitiesDrafting and negotiating a wide range of Travel Experiences contracts with new or existing partners/clients - Including airport lounge access agreements, airport lounge alternatives contracts (e.g. dining, retail, sleep and spa), other additional travel benefit and value-added product contracts, clients/network agreements.Drafting and negotiating commercial contracts – such master services agreements, statements of work, terms and conditions, services agreements and technology/equipment agreements.Advising on commercial legal matters within the Travel Experiences division – including intellectual property, commercial and contract law, litigation, compliance and data protection.Identifying and mitigating legal risks and conducting legal research on issues impacting the business.Collaborating closely with the business to understand current products, services and strategy in order to anticipate future legal needs and ensure contracts accurately reflect these.Promoting a culture of continuous improvement – for example through the use of CLM tools – by streamlining legal processes, standardising legal documentation and encouraging best practices in document management and compliance.Knowledge, skills and experience requiredLegally Qualified in Commonwealth jurisdictionExcellent independent drafting skills with strong experience of commercial contractsStrong commercial awarenessStrong negotiating skillsStrong research skillsStrong administration and organisational skillStrong attention to detailExperience of working within an international business and across multiple jurisdictionsExcellent problem solving/solution based skillsLanguage skills preferable.Person SpecificationA flexible and positive mind-set with the desire to grow and learnAbility to work both collaboratively within a small team and independentlyApproachable manner with the ability to interact with variety of different people and communicate legal issues to non-lawyers in a digestible wayEnjoys the challenge of a diverse and variable workloadAbility to adjust work priorities to meet the needs and challenges of a global and entrepreneurial businessAbility to apply a pragmatic balance to risk assessment and seek guidance where requiredAbility to quickly grasp new areas and carry out independent research to fill any gaps in knowledgeConfidence, initiative, questioning mind set, sense of humour and resilient attitudeCollinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Purpose of the JobAs a Senior Product Manager – Commerce & Valuation, you will own the product strategy, roadmap and delivery of commerce and valuation capabilities that enable customers, partners and internal teams to discover, price, build and purchase relevant travel experiences with confidence.Working closely with Engineering, Data, Commercial, Partnerships, Operations and other Product teams, you will define and deliver the product capabilities needed to power pricing, valuation, search, basket and checkout journeys across our digital ecosystem. You will ensure these capabilities are scalable, commercially effective and designed to support a broad range of products, markets, partners and customer propositions.You will play a key role in shaping the tools and platforms that enable dynamic pricing, offer configuration, inventory presentation, product valuation and basket construction. This includes both customer-facing commerce experiences and the back-end product tooling required to manage, optimise and operationalise those experiences effectively.You will combine strong product management discipline with commercial awareness and technical understanding, ensuring product decisions are grounded in customer needs, business value, operational scalability and data-led insight.Acting as the bridge between business strategy and technical delivery, you will translate complex commerce, pricing and valuation needs into clear product requirements, prioritised roadmaps and measurable outcomes.Key ResponsibilitiesOwn the product vision, strategy and roadmap for commerce and valuation capabilities, ensuring alignment with customer needs, commercial objectives and wider business priorities.Define and prioritise product capabilities that support pricing, product valuation, basket, checkout and related commerce journeys.Translate complex business problems into clear product requirements, user stories, acceptance criteria and Product Requirements Documents.Work closely with Engineering and Architecture teams to define scalable back-end tooling and services that can power search, basket, pricing and offer presentation.Partner with Commercial, Partnerships and Finance teams to understand pricing models, commercial rules, valuation logic and revenue opportunities.Define requirements for tools that allow teams to configure, manage and optimise pricing, product availability, merchandising and basket behaviour.Ensure commerce and valuation capabilities are designed to support flexible product propositions, including travel experiences, upgrades, bundles, partner offers and ancillary services.Collaborate with Data and Analytics teams to define product success metrics, commercial KPIs and performance reporting requirements.Use customer behaviour, conversion, basket, search and revenue data to identify opportunities to optimise product performance and commercial outcomes.Lead cross-functional delivery with Engineering, Design, Data, Commercial and Operations teams within Agile delivery environments.Manage product backlogs, prioritisation decisions and trade-offs, balancing customer value, commercial impact, technical complexity and operational feasibility.Support the development of platform capabilities that can be reused across multiple markets, partners, channels and product lines.Identify opportunities to improve automation, reduce operational effort and increase consistency in how pricing and commerce capabilities are managed.Champion best practice in product management, including discovery, experimentation, outcome-led prioritisation and evidence-based decision making.Communicate product plans, priorities and progress clearly to senior stakeholders, delivery teams and business partners.Manage risks, dependencies and delivery challenges, ensuring issues are surfaced early and resolved collaboratively.Keep informed of commerce, pricing, marketplace and travel technology trends, applying relevant insight to product strategy and roadmap development.Knowledge, Skills and Experience Required• Significant experience in Product Management within a digital, commerce, marketplace, travel, loyalty, fintech or platform-based environment.• Proven experience owning complex product capabilities from discovery through to delivery, launch and optimisation.• Strong understanding of digital commerce journeys, including search, basket, checkout, pricing, merchandising and conversion optimisation.• Experience building or managing pricing-based tools, valuation capabilities, offer engines, rules-based systems or commercial configuration tools.• Experience working on back-end product tooling, internal platforms or operational systems that support customer-facing digital experiences.• Ability to define clear product requirements for technically complex systems, APIs, services, data flows and platform capabilities.• Strong commercial awareness, with the ability to connect product decisions to revenue, margin, customer value and operational efficiency.• Experience working closely with Engineering teams to deliver scalable, reliable and reusable product capabilities.• Experience using data and analytics to monitor product performance, customer behaviour, conversion, basket value and commercial outcomes.• Comfortable working with ambiguity and complexity, with the ability to create clarity, structure and momentum across cross-functional teams.• Strong stakeholder management skills, with the ability to influence senior stakeholders and align teams around clear priorities.• Experience working in Agile delivery environments, including backlog management, sprint planning and iterative product development.• Excellent communication skills, with the ability to explain technical and commercial concepts to both technical and non-technical audiences.• Strong problem-solving skills, with a practical, outcome-focused approach to product delivery.• Familiarity with marketplace, travel retail, loyalty, airport experiences, ancillary revenue or partner distribution models would be beneficial.• A customer-focused mindset, with a passion for building products that make complex journeys simple, relevant and commercially effective.Why Join Us?At Collinson, you’ll help shape the commerce and valuation capabilities that underpin a global portfolio of digital products used by millions of travellers.Working at the intersection of Product, Engineering, Commercial, Data and Partnerships, you’ll play a critical role in defining how customers discover, value, combine and purchase travel experiences across our ecosystem. You’ll help build the tools and platforms that make our commerce capabilities more scalable, flexible and commercially powerful.If you’re passionate about building products that connect customer needs with commercial growth, and you enjoy turning complex platform challenges into simple, effective product experiences, we’d love to hear from you.Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Purpose of the jobThe Global Indirect Tax manager will support the Global Indirect Tax Director with all indirecttax issues as required, with a focus on non-EMEA indirect taxes.Ensure compliance as required, working with Collinson finance teams or external advisorsEnsure efficient process flows from Collinson systems to indirect tax returns to paymentsHandle any new registrations or audits in non-EMEA jurisdictionsProvide initial support to the business with queries and contract reviews with oversight and support from the Global Indirect Tax DirectorDevelop process flows and governance for non-EMEA indirect tax returns.Provide support to the indirect tax manager embedded within the Insurance Group as necessaryKey ResponsibilitiesStrategic & Governance Support• Contribute to legislative change analysis and risk identification.• Maintain and enhance the Global Indirect Tax RACM, with a focus on developing control processesand documentation for non-EMEA indirect taxes.Operational Excellence & Compliance• Manage non-EMEA indirect tax compliance including VAT, GST, US sales tax, and IPT.• Oversee VAT return cycles across multiple regions.• Maintain indirect tax provisions and support cashflow forecasting.Advisory & Business Partnering• Support Director in providing indirect tax advice to commercial and product teams. Support theInsurance Group as required with IPT queries.• First point of contact for contract reviews and risk management.• Work with the EMEA Indirect Tax manager to deliver indirect tax training to finance andcommercial teams.Technology, Processes & Automation• Improve use of Vertex and other automation tools – consider use of AI or automation for non-EMEA regions.• Embed indirect tax requirements into ERP and billing systems.• Enhance process documentation and workflows and document in Loctax.Projects & Transformation• Responsibility for deep-dive health checks on VAT/IPT processes outside EMEARegional Responsibility• EMEA: Support the EMEA team as required as the number of live registrations grows• Americas: Support the Global Director and Americas Director with sales tax filings, disclosures,registrations, and audits.• APAC: Support Japanese consumption tax and regional compliance expansion.Knowledge, skills and experience required6+ years of progressive indirect tax experience covering multiple jurisdictions.Direct experience of commerce & industry a strong plus, as would be direct experience of indirect tax in a general insurance company (including partial exemption and IPT)Ability to work effectively in a small team.Strong experience of global indirect tax compliance and maintaining a strong control environment, ability to work effectively with the finance teams responsible for delivering VAT data.Experience of implementing and managing technology to automate indirect tax processes.Commercial awareness and ability to partner effectively with the business teamsCollinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Purpose of the jobAs Senior Product Manager – Deals & Tiering, you will own the strategy, evolution, and delivery of Collinson's commercial deals and tiering capabilities.You will define how commercial deals are structured, configured, and managed, ensuring they are scalable, flexible, and capable of supporting both today's client requirements and future product innovation.This role sits at the heart of our commercial platform, balancing long-term strategic thinking with day-to-day product leadership. You will work closely with Commercial, Client Management,Operations, Engineering, Finance, and Product teams to evolve the platform while ensuring successful delivery of new capabilities.You will own the product vision for deal configuration, customer tiering, entitlement structures, and benefit management, enabling clients to create differentiated customer experiences while simplifying operational complexity. Success requires strong commercial awareness, exceptional stakeholder management, structured problem solving, and the ability to translate complex business requirements into scalable product capabilities.Key Responsibilities· Develop and drive a clear, innovative product roadmap, securing buy-in from internal and external stakeholders.· Lead the end-to-end definition, development, and delivery of digital experiences that enhance customer engagement.· Oversee product launches, collaborating with leadership, engineering, and cross-functional teams.· Translate business needs into high-quality product requirements and secure alignment across teams.· Utilize data-driven insights to define new features, optimize existing products, and drive business outcomes.· Work closely with engineering, UX/UI, and delivery to ensure seamless execution.· Establish mechanisms for cross-functional collaboration, stakeholder management, and issue resolution.· Continuously analyse market trends, competitor insights, and performance metrics to inform strategy.Knowledge, skills and experience required· Proven track record of building and scaling successful digital products.· Experience in product management within a tech-first, customer-centric environment.· Strong expertise in agile methodologies, rapid prototyping, and data-driven decision- making.· Ability to own and drive product roadmaps while aligning with business priorities.· Exceptional stakeholder management and cross-functional collaboration skills.· Strong analytical mindset, with experience in data analysis, market research, and business case development.· Skilled in mentoring and leading product teams to deliver high-impact results.· Excellent problem-solving, decision-making, and prioritisation abilities.Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

We are delighted to be seeking an experienced and highly motivated Showroom Director to join our Mappin & Webb Showroom on Regent Street. The Showroom Director will have a passion for delivering an exceptional client experience whilst achieving business objectives through developing new opportunities and relationships. A true inspirational leader they will be able to build an excellent team who are passionate. This role requires a collaborative leader, who will be a role model and champion for the Watches of Switzerland Group values: We do the right thing, always, we care for our communities, we treat everyone with respect, we earn trust & confidence, we advocate for our industry, and we protect our planet and ensure they become a way of working for the whole team giving every client (internal and external) an excellent Client Experience. • Elevate in-store experience by consistently delivering memorable moments., • Lead, model, and coach based on client feedback and elevate the client experience., • Coaching the team on the client journey and ensuring client experience expectations are being always delivered., • Optimize hospitality to create unique and memorable experiences., • Take action on performance and client feedback to improve the client journey., • Develop strong relationships with clients to drive client loyalty., • Manage and motivate the team, • Drive client development activities among individual team members to nurture new and existing clients., • Demonstrate sales leadership by playing an active role on the sales floor and managing client relationships personally., • Ensure exceptional operational support to drive sales and service., • Manage an efficient back of house and ensure consistency with established operational procedures., • Identify and execute efficiencies and best practices., • Ensure compliance with all Watches of Switzerland procedures., • Hire and develop talent to ensure a world class team and create a best-in-class service., • Partnering with your line managers to develop and execute development plans for each employee., • Continuously train, coach, and provide qualitative feedback, using reward and recognition as well as performance management process to improve team engagement and performance., • Network and recruit to build a pipeline of diverse, multi-lingual, highly skilled talent., • Significant experience in a Senior Retail Management role - ideally within a premium/luxury brand, • Experience in managing and developing a high performing team., • Passionate about retail and delivering an exceptional client experience., • Experience of demonstrating successful business growth, • Proven ability to build and maintain client relationships., • Commercially focussed., • Experience of working with a CRM system Did you know we're a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites! Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable. • Holiday Purchase Scheme, • 24/7 Employee Assistance Programme, • 24/7 Virtual GP service, • Share Save Scheme, • Enjoy your Birthday Off, • Free Wellbeing Tools, • Generous Discount Scheme, • Enhanced Maternity Pay At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience. Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn #J-18808-Ljbffr

Location: East Grinstead, West Sussex Salary: £37,440 Per Annum + Excellent Benefits Hours: Full Time – Days Only About the Home Avon Search is delighted to be recruiting for an experienced Senior Care Assistant / Team Leader on behalf of a well-established, high-quality nursing home located close to the historic town centre of East Grinstead. Part of a respected charitable care foundation, this welcoming service is committed to enriching the lives of older people through exceptional care, compassion, and community values. The organisation has a long-standing reputation for delivering high-quality care and investing in both its residents and employees. This welcoming service provides exceptional nursing, respite, and end-of-life care within a warm, homely environment where residents receive compassionate, person-centred support. The home accommodates 32 residents across two thoughtfully designed households, creating a friendly atmosphere where residents are encouraged to maintain their independence while receiving the care they need. Residents enjoy bright and comfortable communal living areas, beautifully maintained gardens with peaceful seating areas, and a varied programme of activities organised by a dedicated wellbeing team. From seated exercise sessions and music activities to meaningful social events, every aspect of life within the home is tailored to residents' individual interests and wellbeing. Supported by an established charitable care organisation with an excellent reputation, this is a fantastic opportunity to join a provider that genuinely values both its residents and its employees. Features of the Home Luxury nursing care home providing nursing, respite and end-of-life care 32-bedroom home arranged across two welcoming households Comfortable communal lounges with daily wellbeing activities Beautiful landscaped gardens with relaxing seating areas Dedicated wellbeing programme promoting independence and social engagement Warm, supportive and community-focused environment Person-centred approach to care Backed by a respected charitable care organisation with excellent career opportunities The Role As a Senior Care Assistant / Team Leader , you will play a key role in supporting the delivery of exceptional care while providing day-to-day leadership to the care team. Working closely with residents, families, nurses and colleagues, you will help ensure the highest standards of care are maintained while creating a safe, welcoming and positive environment for everyone within the home. Your responsibilities will include: Leading and supporting the care team throughout day shifts Delivering high-quality, person-centred care Assisting residents with personal care and daily living activities Supporting medication administration where appropriate Maintaining accurate care plans and documentation Promoting residents' independence, dignity and wellbeing Ensuring a safe, caring and welcoming environment Acting as a positive role model and mentor for the wider care team About You To be successful in this role, you will have: Previous experience as a Senior Care Assistant, Team Leader or similar role within a nursing, residential or elderly care setting NVQ Level 3 in Health & Social Care (desirable) Experience supporting older people with complex nursing needs Medication administration experience (desirable) Excellent communication and leadership skills A caring, compassionate and proactive approach A genuine passion for delivering outstanding care and supporting others Benefits & Incentives As part of a respected non-profit charitable foundation, you'll be joining an organisation that genuinely invests in both its residents and its people. £37,440 per annum Full Time Permanent – Days Only +10% enhancement for weekend shifts +10% enhancement for night shifts (where applicable) +20% enhancement for Bank Holiday working +80% enhancement for Christmas Day, Boxing Day & New Year's Day Fully funded CHaPs (Care Home Assistant Practitioner) Programme Fully funded Leadership & Management training Ongoing professional development and excellent career progression opportunities Supportive management team and friendly working environment Opportunity to work within a respected charitable organisation that puts people before profit The chance to make a genuine difference to residents' lives every day To Apply For more information or to apply, please contact Lauren at Avon Search on 01789 867181 or email . TPBN1_UKTJ

Anning House sits in the historic part of this charming Dorset seaside town.Our modern home provides luxury in every area, from our stylish lounges and our range of en-suite rooms.We have something for everybody and provide high-quality care and real quality of life.We provide nursing, dementia and

Alternate Weekends) Location: Ashbourne Court Care Home, 13 Salisbury Road, Andover, SP10 2JJ Weare looking for a.You will be responsible for maintaining a clean and homely environment for our residents.Working in all areas of the home from bedrooms and bathrooms to lounges and dining rooms, the tas

LCY3 - £42k-£45k inclusive of all Allowances.Are you interested in HGV Class 1 Tramper driving in a company that offers high quality trucks (<5yrs old) and consistent work for 5 shifts together? Would you like to earn a competitive salary and return to your home location after th

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

HGV Driver Tilbury - UK work permit mandatory.We are Stronghold Logistics Ltd.We have built our successful business by providing an excellent middle-mile service to big brand names.As their businesses grow, so does ours.Join Stronghold Logistics Ltd as an HGV Driver, and help us

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

LCY3 - £42k-£45k inclusive of all Allowances.Are you interested in HGV Class 1 Tramper driving in a company that offers high quality trucks (<5yrs old) and consistent work for 5 shifts together? Would you like to earn a competitive salary and return to your home location after th

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

HGV CLASS 1 DRIVER Chertsey, KT16 8HG £40,000.Daily traction work: Monday - Friday.Days only, no night driving .Documents/experience/requirements: .C+E (Class 1) Driving License (required) with less than 6 penalty points.Right to work in the UK (required).Fluency in En

Salary Basic from £41,600 - £45000 inc night out allowance.Are you interested in HGV Class 1 Tramper driving in a company that offers high quality trucks (<5yrs old) and consistent work for 5 shifts together? Would you like to earn a competitive salary and return to your hom

HGV CLASS 1 TRAMPER £41,600 (gross) / month + £25 night out allowance.Are you interested in HGV Class 1 Tramper driving in a company that offers high quality trucks (<5yrs old)? Would you like to earn a competitive salary and return to your home location after your completed shif

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

HGV Driver Tilbury - UK work permit mandatory.We are Stronghold Logistics Ltd.We have built our successful business by providing an excellent middle-mile service to big brand names.As their businesses grow, so does ours.Join Stronghold Logistics Ltd as an HGV Driver, and help us

Salary Basic from £41,600 - £45000 inc night out allowance.Are you interested in HGV Class 1 Tramper driving in a company that offers high quality trucks (<5yrs old) and consistent work for 5 shifts together? Would you like to earn a competitive salary and return to your hom

HGV CLASS 1 TRAMPER DRIVER Chertsey, KT16 8HG £45,000.Are you interested in becoming a HGV Class 1 driver in a company that offers high quality trucks and tramping work with no loading or unloading.Then apply today at Range Logistics Ltd.Range Logistics is a medium sized transpo

HGV Class 1 Driver - Heathrow London TW6 - £35,000-£44,000 per year - UK work permit mandatory (Shift work & Tramping Roles Available).Size Logistics, based in Heathrow TW6, is a logistics solutions company looking at rapid growth projections and providing long term careers for drive