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Nationwide Platforms are looking to seek a Business Development Manager – Major Projects for the East Londonarea. As Business Development Manager you will be responsible for the management, development, and growth of an agreed portfolio of Major Projects covering the East London, Kent & into East Anglia areas. The role requires a strategic, commercial and a forward-thinking approach to Project Management that will deliver profitable revenue growth, both with the Main Contractor and their supply chain. Based within the London region in return you will receive: Competitive Salary with OTE of 30%, Company Car or Car Allowance, 25 days annual leave plus bank holidays, Life Assurance, Auto Enrolment Pension Scheme, BUPA Health insurance. Responsibilities include To manage, retain and grow a portfolio of Major Projects that provides NWP long term, profitable market share growth and additional strategic opportunities. To deliver revenue and share of wallet targets set against each project. Identify and research significant “Major Projects” through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these with the relevant NWP account manager. Use information to accurately forecast future revenue streams and operational support. To achieve the agreed Major Project Manager Key Performance Indicators including Revenue, Activity and Machines on Hire. Develop, in collaboration with the associated Customer and their Project Team(s), a detailed Project Mobilisation Plan that sets specific actions to address the business objectives of both NWP and their client.and, through effective use of management techniques including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI's), customer satisfaction and revenue trends. Gather and present service delivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques to include aligning key stakeholders from NWP with those of the Customer and Project Team. Individual roles and responsibilities to be defined and progress/adherence monitored. Create strategic partnerships with likeminded “Safety & Sustainability” driven clients that offer companywide long-term opportunities. Ensure that you meet on a regular basis with your NWP operations counterparts in your area, and that there is a focus on cohesive and collaborative working practices. The ideal candidate will have/be Consultative and strategic selling experience with a proven record of exceeding sales targets. Financially and commercially astute with a proven ability to develop effective proposals and strategies that win profitable business. Strong negotiation and communication and presentation skills. Results driven, responsive, passionate, and persistent. Confident, ambitious and willing to take initiative. IT literacy including: Microsoft Office suite and knowledge of CRM systems, (preferably Salesforce.com). Holds gravitas and builds strong, long term relationships with key decision makers that achieve jointly agreed objectives through shared actions. TPBN1_UKTJ

This Customer Service Executives main responsibility will be to manage a small portfolio of accounts across the full customer lifecycle. You'll be the main point of contact for your customers, handling day-to-day queries and orders, but more importantly building the kind of relationships where customers call you first, trust your advice and want to do more business with the company. The company you’ll be joining has been established for over 40 years and is a trusted, multi-award-winning global market leader developing innovative cutting-edge products. This business is aspirational, Customer Centric, team driven and Innovate, which are the key principles that shape the culture and behaviour of the organisation. Customer Service Executive • Base Salary: £30,000 plus the opportunity to earn bonuses, • Hybrid working (the 1st 6 weeks will be in office), • Huge amounts of corporate benefits, • A genuine opportunity to grow a long-standing career Customer Service Executive key responsibilities • Own a portfolio of, • Manage customer expectations through clear, accurate and timely communication at every stage, • Maintain accurate and up-to-date records across Business Central, Dynamics CRM and supporting systems, • Follow established processes and contribute to continuous improvement across the team, • Conduct regular proactive health check calls with customers to understand their business, review current products and identify any issues or upcoming requirements, • Handle inbound enquiries, orders, returns and complaints professionally and efficiently via phone, email and CRM, • Handle pricing queries, prepare quotations and liaise with the BDM team on commercial opportunities, • Log all customer interactions, opportunities and account intelligence in CRM consistently If you’re interested in this opportunity and have experience in a customer focussed role, then please send your up to date CV through to Ian Baldry at VPss by pressing apply now