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• Collaborate with technical teams, support teams and business areas to ensure products meet agreed performance targets in a cost-effective and timely manner., • Manage end-to-end support services and product performance, promoting service quality and improving customer/user experience., • Act as the interface between Digital and third-party suppliers, defining direction and ensuring services meet business needs while delivering best value., • Ensure value and quality for technology solutions, support services and user experience of digital products and services., • Drive analysis and resolution of complex issues, escalating to relevant IT service functions when necessary., • Undertake service management duties including incident management, problem management, SLA and OLA management., • Provide on-call support when required., • Set objectives, manage development of your team members and act as a point of escalation., • Travel between Digital Hubs as required to meet business needs. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: • Service Management Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. New entrants to the Civil Service will join on band minimum. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below: • Proven experience of engaging with key stakeholders to deliver a high standard of customer service and continual improvement., • Proven experience of ensuring change is managed in accordance with appropriate governance to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting agreed Service Management standards., • Demonstrable experience of developing and maintaining Service Management support collateral required to deliver Business outcomes relevant to portfolio, e.g. reports, dashboards, Risk Registers, Service Support Models etc., • Proven experience of the a bility to adjust quickly to changing priorities and conditions and effectively manage complex issues with strong attention to detail. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Service Management. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at the sift stage, youll be invited to a video interview via Microsoft Teams. During the interview, youll be assessed against the experience criteria listed under both the essential and technical skill. Interviews will take place from mid January 2026. Sift and Interview dates to be confirmed. Other information: If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Further Information Find out more about Working for DWP For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. A reserve list may be held for a period of 6 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit, page Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Oliver Canham Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)

As an Application Operations Engineer, you will support, manage, maintain, and continuously improve a single application or a suite of applications from a technical and IT Service Management perspective. These applications will range in technology, from Linux to Windows servers, relational and non-relational databases, Cloud and On-Premises based servers and various third-party software. There is also scope to be involved in the management of certificates and key exchanges and the diagnosing of networking issues. You will follow IT Service Management best practice, using frameworks like ITIL 4, Agile and Scrum to ensure service and operational processes run smoothly and deliver value for the end user community. This includes: • Proactively and reactively raising and investigating incidents. Troubleshooting issues reported by users and responding to customer requests., • Carry out the investigation of relevant problem records for their applications., • Actively contributes to the implementation of remedies and preventative measures., • Proactively monitoring applications to ensure their health, availability, and stability., • Raising, coordinating, and deploying changes into the test and live estate., • Carrying out any required testing as part of these releases., • Actively raise knowledge articles to provide guidance to other users and escalate ownership where required., • Sharing your knowledge, experience and best practice including with Associate and fellow Application Operations Engineers., • Escalating to Senior Application Operation Engineers and Lead Application Operation Engineers on success stories and service issues., • Developing and maintaining strong working relationships with a multi-disciplinary team, including Service Owners; DevOps and Site Reliability Engineers; Architects; Testers; Business Analysts; Process Owners; external partners; Other Government Departments and many others., • Taking the lead on or contributing to the identification and where possible implementation of continual service improvements with regards to both technical and process improvements., • Actively raise risks when identified during your course of work and escalate ownership where required., • Being an active member of Centralised Application Support Services function, sharing best practice and knowledge across the function., • You will also take accountability for the development of the associate members within your team. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Behaviours We'll assess you against these behaviours during the selection process: • Changing and Improving, • Leadership, • Managing a Quality Service, • Working Together Technical skills We'll assess you against these technical skills during the selection process: • Service Management Benefits Alongside your salary of 38,772, Department for Work and Pensions contributes 11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Pay for this role is from 38,772 to 39,621. Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview. Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. () Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below: • User Focus Evidence of successfully communicating complex technical information to stakeholders whilst influencing their decision making., • Continual Improvement Evidence of proactively seeking and implementing improvement initiatives from a technical and process angle., • Service Focus Evidence of collaborating with other technical teams to provide a quality service. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Service Management. • Previous experience providing the technical application support of services during major incidents including the understanding and exposure of the ITIL Service Management Framework. Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the following Behaviours: Changing and Improving Leadership Managing a Quality Service Working Together Interviews will take place from mid-January 2026. Interview dates to be confirmed. Questions in Advance To help you prepare and settle into the interview you will be sent the behaviour questions in advance of the interview, 7 days prior to your interview. These questions should be treated as confidential and should not be shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your Behaviours. Candidates should be asked further probing questions if their response is deemed to require further information to determine suitability for the role. Candidates are strongly encouraged to secure their interview slot promptly to ensure fairness in preparation time with the questions provided in advance. Other information: If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period. For further information on National Security Vetting please visit the Demystifying Vetting website . Further Information Find out more about Working for DWP For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. A reserve list may be held for a period of 3 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit, page Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Richard Hanley Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB)

As an IT Asset Manager (FinOps) y ou will be responsible for delivering high-quality analysis of departmental Digital Cloud Services. The key purpose of this role is to deliver accurate and efficient cost & usage reporting and analytical insight for the Digital Cloud Services that you work with. You will ensure the business understands how people are using our Digital Cloud Services and will focus on undertaking analysis that will drive cost optimisation and efficiencies to improve the unit economics of Digital Cloud Services. The roles and responsibilities include: • Develop asset management standards, plans, processes and procedures based on organisational policies and standards., • Agree the scope of asset management standards, plans, processes and procedures with stakeholders to optimise the capture and use of asset management data., • Manage asset management plans and ensure that changes to them are properly impacted, approved and communicated., • Develop and apply processes, techniques and tools to capture, track, correct and report on assets and associated data to ensure for accuracy and completeness., • Support the creation of formal Asset Management baselines., • Use Asset Management data to carry out impact assessment of changes to software and hardware volumes and provide team approval for changes where applicable., • Verify implemented changes to protect against unauthorised change and accidental non-compliance., • Update asset data as part of the implementation of approved changes., • Ensure that process interfaces with other functions are clearly defined., • Audit asset management data to check for accuracy and address / recommend corrective actions., • Report on the status of asset management data and process performance., • Build and maintain relationships with key stakeholders., • Identify risks and issues, escalating them via your manager or the relevant stakeholder as appropriate., • Track/measure cloud usage and cost profile and use data to inform key stakeholders of potential opportunities for cost efficiencies with Digital Cloud Services., • Monitor efficiencies for continual improvement and track delivery., • Be skilled in Cloud Analytics dimensions and metrics and limitations of these., • Build and create quality accessible reports in Microsoft PowerBI., • Deliver high-quality analysis that provides meaningful and actionable insights to improve the service, proactively offering suggestions of ways to improve the service., • Identify and communicate Cloud service performance, actionable stories and business insights from the data to stakeholders and the team, to inform design and optimisation decisions., • Supply of high-quality service data via the performance platform and other internal dashboards to allow data-driven decisions based on visualisations, alerts, dashboards and feeds.Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: • Experience in working with stakeholders to define and develop appropriate KPIs, that reflect the goals of the business., • Proven ability in the use of large volumes of data, and prepare it to present analysis and visualisations in clear ways that enable decision making., • Working knowledge of FinOps and understands how to use data to recommend the best use of digital cloud services., • Experience in using data to work with stakeholders and influence change whilst confidently communicating with senior stakeholders to support making effective decisions. Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. New entrants to the Civil Service will join on band minimum. Things you need to know Selection process details Stage 1: Application Your application will consist of three parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria., 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification. Further details around what this will entail are listed on the application form. Ensure that all examples provided in your statement are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statement, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria. You will be provided with one combined overall assessment score for both your CV and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history/personal statement contains any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria. Interviews will take place from early January 2026. Interview dates to be confirmed. Further information Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period. For further information on National Security Vetting please visit the Demystifying Vetting website . Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Michael Coombs For further information on National Security Vetting please visit the Demystifying Vetting website. Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)

We are looking for a product manager, the key areas you will be responsible for working with, are the Centric and Utilities teams who utilise data to create data driven results for multiple uses and delivers government policy initiatives to improve citizens lives. The migration work is crucial to the department, to ensure delivery of the datasets to OGDs and outside organisations that are depending on DWP data. You will be working with Teams that are on the forefront of Data Transformation. You will work closely with cross functional product teams. These teams are located at Peel Park, Blackpool Digital Hub, so it would be very beneficial to be located within the NW region, to allow hybrid working with the teams. The role will be responsible for making evidenced based strategic and tactical product decisions and making key priority calls. You will be actively involved in developing the product strategy, owning the product roadmap, and communicating product success to stakeholders but also defend controversial decisions about your product. You will also have experience of product management techniques. While you will work independently, youll also be part of a more complex area with the support of a more senior Product Manager. Additionally, youll be a part of our Product Community of Practice, where Product Managers across DWP Digital come together to share learning, discuss their development needs, gain support, and solve for common problems. Person specification See selection process for further details. If you would like to learn more about the role, please contact Technical skills We'll assess you against these technical skills during the selection process: • Product Management Benefits Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Pay for this role is from 57,946 to 68,205. Our offer to successful candidates will be based on an assessment of your skills and experience asdemonstratedat interview. Existing Civil Servants who secure a new role on lateral transfer willmaintaintheir current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below: • Have worked with users to identify user needs and represent the user in all product decision making., • Have experience of prioritising backlogs based on user needs, value and effort., • Experience of making a decision at short notice., • Experience of working in an agile team with a focus on iterative development. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Product Management. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at the sift stage, youll be invited to a video interview via Microsoft Teams. During the interview, youll be assessed against the experience criteria listed under both the essential and technical skill. You will be asked to do a 10 minutes presentation on thetechnical skill of Product Management focusing on: Further Information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period. For further information on National Security Vetting please visit the Demystifying Vetting website . Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Oliver Canham Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview (18) Opens in new window (pdf, 635kB)

DWP Infrastructure Services (Networks) is responsible for managing a range of Network Services and Products. Working in collaboration with a range of partners, stakeholders and suppliers we ensure the operational stability, availability and quality of DWP Networks. These Networks are fundamental to the successful delivery of DWP services to citizens across the UK (800+ sites). You would be required to demonstrate an excellent understanding of your products and services utilising a number of systems and tools to support the effective management and performance of the Network. Daily Responsibilities: • Support engineers using Incident and Problem Management processes, including high-pri ority cases, stakeholder engagement, and proactive resolution., • Manage supplier cases end-to-end, ensuring incident resolution and root cause analysis; assist project teams with network troubleshooting and support., • Analyse complex data to improve performance, identify root causes, prevent incidents, and drive service enhancements., • Lead and manage change processes, collaborating closely with engineers., • Produce and maintain performance reports (e.g., capacity) to enhance network health and user experience., • Build strong relationships across Network Services, balancing competing priorities., • Track and manage network assets, maintaining documentation via CMDB., • Ensure products/services meet security standards and manage vulnerabilities with internal engineers and security experts., • Contribute to the Network Digital roadmap and manage product lifecycles from setup to end of life., • Maintain operational risk registers, ensuring mitigation plans are in place., • Support onboarding of new products/services, including process and communication development., • Create and review service management documentation (processes, guidance, instructions)., • Assist product teams with financial oversight, ensuring value for money., • Work with vendors to ensure compliance and refresh contracts as needed. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: • Technical Breadth Benefits Alongside your salary of 38,772, Department for Work and Pensions contributes 11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information The salary for this role is 38,772 to 39,621 Existing Civil Servants who secure a new role on lateral transfer willmaintaintheir current salary. Existing Civil Servants who gain promotion will either move to the bottom of the gradepay scale or get a 10% increase to their current salary whichever would be the greater.New entrants to the Civil Service will join on band minimum. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below: • Proven experience and knowledge of Product ownership and Product management in an IT environment., • Track record of developing effective relationships with key stakeholders and work collaboratively with colleagues across multi-functional teams., • Demonstrate good experience of effectively communicating at different levels across a range of stakeholders using a variety of methods including digital, written and verbal.T his includes the capability to translate a technical problem into language that all stakeholders can understand., • Demonstrable experience of analysing and interpreting complex data and/or technical information, using sound judgement, to recommend considered approaches to improve situations and tasks and give explanations to colleagues, stakeholders and customers using the most appropriate method of communication to simplify and ensure understanding., • Proven experience of working under pressure, being able to effectively manage multiple pieces of work and ensuring actions are completed in a timely manner. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of: Technical Breadth. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at the sift stage, youll be invited to a video interview via Microsoft Teams. During the interview, youll be assessed against the experience criteria listed under both the essential and technical skill. Interviews will take place from mid January 2026. Sift and Interview dates to be confirmed. Further Information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Richard Hanley Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview (18) Opens in new window (pdf, 635kB)

A Lead Technical Architect (Solutions) leads at the highest level and is responsible for making sure the strategy is agreed and followed. At this role level, you will: • Network and communicate with senior stakeholders across organisations., • Proactively seek opportunities for digital transformation., • Support multiple teams, finding and using best practice and emerging technologies., • Inspire other architects and help them understand how to deliver the goals of the organisation., • Be responsible for governance, solving complex and high risk issues or delivering architecture design., • Provide mentoring within teams., • Provide leadership to other architects and other technical resource. Person specification When giving details in your employment history and personal statement you should highlight your experience in line withessential criteriabelow: • Architecture design across on-prem, cloud and hybrid environments involving networking, security, presentation, middleware, database, and integration aspects., • Architecture design informed through use of principles, patterns, technical radars, practices and standards., • Architecture design working with project delivery teams within agile, waterfall and hybrid environments throughout the lifecycle - from concept to go-live., • Translating business requirements into technical solutions with traceability that can be demonstrated to stakeholders., • Architecture design through use of architecture modelling techniques and tools to devise and represent., • Database Design & Management including expertise in database technologies, both relational and NoSQL., • Data Architecture Design - Data Modelling, Master Data Management (MDM), Metadata Management, Data Governance. Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Working Together, • Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: • Architecture communication (Expert), • Architect for the whole context (Practitioner), • Community collaboration (Practitioner), • Making architectural decisions (Expert), • Strategy design (Practitioner), • Technical design throughout the life cycle (Expert) Benefits Alongside your salary of 75,026, Department for Work and Pensions contributes 21,735 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information The role is part of the Government Digital and Data profession and utilises an enhanced Government Digital and Data Pay Framework linked to capability which provides access to a Government Digital and Data allowance. Pay for this roleis 75,026 to 80,267 , subject to candidate type. In addition to this, the role can attract a Government Digital and Data allowance of up to 24,810 . Please see additional info below regarding candidate type. The value of allowance awarded will be based on an assessment of your skills as demonstrated in the selection process.Government Digital and Data Allowance is a discretionary non-consolidated, non-pensionable allowance. External applicants Pay for this role is 75,026 plus a Government Digital and Data Allowance of up to 24,810, subject to our assessment of capability at interview. Our offer to successful candidates will be based on our assessment of your capability based on the evidence you provide at interview against the listed Technical Skills for the role. There is no negotiation at offer stage. Internal and OGD applicants Pay for the role is from 75,026 to 80,267 , you may also be eligible for a Government Digital and Data Allowance of up to 24,810 , subject to our assessment of capability at interview. Existing Civil Servants who secure a new role on lateral transfer should maintain their current base salary. Existing Civil Servants who gain promotion should eithermove to the bottom of the grade pay scale or receive a 10% increase to their base salary; whichever would be the greater. In addition to your base salary a Government Digital and Data Allowance may be payable based on our assessment of your capability. Our offer to successful candidates will be based on the evidence you provide at interview against the listed Technical Skills for the role. There is no negotiation at offer stage. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills. Stage 1: Application Your application will consist of three parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria., 3. Personal statement - up to 1250 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification. Further details around what this will entail are listed on the application form. Ensure that all examples provided in your statement are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statement, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria. You will be provided with one combined overall assessment score for both your CV and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history/personal statement contains any personal details your application will be withdrawn. If youre successful at stage 1, you will be invited to a video interview via Microsoft Teams. You will be asked to do a 10 minute presentation to further assess your experience and to assess the technical skill "Architecture Communication (Expert)". Your presentation should focus on the following: Present an example of an architecture design you have defined and delivered that included significant elements of data architecture, database, and API design. Explain how you translated business requirements into technical solutions, detailing your key architecture decisions across application, data, and integration layers; how you applied architectural standards, patterns, and modelling techniques (such as ER modelling, API specifications, and data flow diagrams); and how you collaborated with delivery teams through the full lifecycle to ensure data integrity, scalability, and performance. Stage 3: Interview 2 If youre successful at stage 2, you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the following Behaviours and Technical Skills: Behaviours: • Leadership, • Working Together, • Architect for the whole context(Practitioner), • Community collaboration (Practitioner), • Making architectural decisions (Expert), • Strategy design(Practitioner) Further Information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period. For further information on National Security Vetting please visit the Demystifying Vetting website . Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Mark Harbottle Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview (18) Opens in new window (pdf, 635kB)

As an Associate IT Service Manager, you will: • Provide a single view on service performance for key stakeholders., • Provide IT business support and make sure that Products and Services deliver the best value for money in meeting business and user requirements. There are several new Digital services being on-boarded where the team support is vital, to ensure effective and efficient use in Operations., • Use your analytical and problem-solving skills, to ensure effective management of issues raised. Behaviours We'll assess you against these behaviours during the selection process: • Managing a Quality Service, • Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: • Operational Management, • Customer Services Management Benefits Alongside your salary of 32,137, Department for Work and Pensions contributes 9,310 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Existing Civil Servants who secure a new role on lateral transfer willmaintaintheir current salary. Existing Civil Servants who gain promotion will either move to the bottom of the gradepay scale or get a 10% increase to their current salary whichever would be the greater.New entrants to the Civil Service will join on band minimum. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Technical skills. Stage 1: Application Your application will consist of two parts: 1. A Personal Details application form., 2. Behavioural and technical statements (up to 250 words each). These include: • Lead Behaviour: Managing a Quality Service - Keep colleagues and stakeholders informed while delivering customer service that balances quality with cost-effectiveness., • Communicating and Influencing - Communicate clearly and concisely in all formats, respond constructively to feedback, and manage challenging conversations with confidence and sensitivity., • Operational Management - Understands the operational processes of running and maintaining product or service. An initial sift will be conducted using the lead behavioural statement stated above. Candidates who pass the initial sift will progress to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important information • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your behavioural or technical statements contains any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the following Behaviours and Technical Skills listed above. Interviews will take place from early January 2026. Sift and Interview dates to be confirmed. Other information: If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. All successful candidates and those placed on reserve will be posted in merit list order by location. Please note that these vacancies are not currently eligible for new applications for Visa Sponsorship on the Skilled Worker route, for any candidates who do not currently have permission to be in the UK as a Skilled Worker where they were sponsored before 4 April 2024, even if relying on tradeable points (including the new entrant tradeable points option) as they are not included in the published Immigration Salary List. This information is offered as guidance only, and we recommend that applicants seek specialist advice on their eligibility for Visa Sponsorship (if applicable) when considering whether to apply for any role. Further Information Find out more about Working for DWP For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit, page Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Arshid Ali Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)

As a Lead Software Engineer, youll be a recognised expert in your field, leading the design, development, and support of high-quality software products. Youll set the standard for software craftsmanship, drive innovation, and foster a culture of technical excellence across multiple engineering teams. This is a strategic and hands-on leadership role, where your influence will extend across the organisation and potentially wider government. Key responsibilities include: • Technical Leadership: Define and champion engineering standards, ensuring consistent adoption across teams to deliver robust, scalable, and secure software., • Frameworks & Tools: Lead the design and implementation of frameworks, tools, and processes that enable responsible development, deployment, and monitoring of digital services., • Enablement & Collaboration: Act as a technical enabler, resolving blockers, promoting reuse, and driving collaboration across engineering communities., • Vision & Strategy: Shape the future of software delivery as part of the leadership team, and lead the engineering community through that transformation., • Mentorship & Culture: Foster a high-performance culture, mentoring engineers and ensuring continuous professional development., • Best Practice Evangelism: Promote best practices in design, architecture, and delivery across DWP Digital and beyond.Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: • Leadership and Influence Benefits Alongside your salary of 75,026, Department for Work and Pensions contributes 21,735 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Pay for this role is from 75,026 to 92,522. The maximum salary for the grade is 80,267, however a Digital Allowance of up to 12,255 per annum is available for exceptional candidates. Digital Allowance is non-salary, and non-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed. Our offer to successful candidates will be based on an assessment of your skills and experience asdemonstratedat interview. Existing Civil Servants who secure a new role on lateral transfer willmaintaintheir current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below: • Technical expertise: Proven experience in leading the design, development, and support of complex software products, with the ability to define and implement engineering standards and best practices across multiple teams. A deep understanding of modern software engineering practices including: • Microservices and event-driven architecture, • CI/CD pipelines and DevOps tooling, • Cloud-native development (eg - AWS, Azure, GCP), • Secure coding and performance optimisation, • Persisting data efficiently and securely • Collaboration & Communication: Excellent communication and stakeholder management skills with the ability to work collaboratively across multidisciplinary teams and with external suppliers. Skilled in promoting reuse, knowledge sharing, and cross-team collaboration., • Delivery Focus: Strong organisational skills with the ability to self-manage, prioritise effectively, and deliver at pace. Experience in agile delivery environments, with a focus on user-centred design and iterative development. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Leadership and Influence: The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at the sift stage, you will be invited to a short video interview via Microsoft Teams to discuss your technical statement. Stage 2: Interview 2 If youre successful at the initial assessment stage, you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed above. Interviews will take place from early January 2026. Sift and Interview dates to be confirmed. Further Information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period. For further information on National Security Vetting please visit the Demystifying Vetting website . Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Oliver Canham Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview (18) Opens in new window (pdf, 635kB)

We have an exciting secondment opportunity for a Case Manager to provide maternity cover as part of the Drive Project in Lancashire. Drive in Lancashire currently covers Blackpool, Wyre, Fylde, Lancaster and Morecambe. The Drive Partnership, formed by Respect, Safelives, and Social Finance is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting challenging and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change - to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse. By supporting individuals to make meaningful changes, the role also contributes to improved quality of life and safer outcomes - helping offenders to move away from the criminal justice system. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: • Flexible Working Options: Including hybrid working., • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave., • Birthday Leave: An extra day off for your birthday., • Pension Plan: 5% employer contribution., • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments., • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts., • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance., • Wellbeing Support: Employee assistance programme and wellbeing support., • Inclusive Networks: Access to EDI networks and colleague cafes., • Sustainable Travel: Cycle to work scheme and season ticket loans., • Career Development: Ongoing training and support with opportunities for career progression. About the Role As a Case Manager you will strive to make contact and work on a one-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risk, and promoting understanding of the impact of abusive behaviours. You will work closely with the IDVA's (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved. You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse and /or mental health, substance misuse and offending. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. All client related travel will be reimbursed. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Business Unit: Branch Network Salary Range: 23500 - 25000 per annum DOE Benefits Location: Blackpool Contract Type: 12 Month Fixed Term Contract Our Team Our Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play delivering a heartfelt service to our customers daily. Our fabulous Blackpool branch has an opportunity in their team for you to join in and think big so if you have a genuine passion for helping others both face to face and over the phone then this opportunity could be what youre looking for! What youll be doing Welcoming our lovely customers to the Branch. Helping our customers use digital services educating them to understand the great benefits digital brings and guiding them through the process. Resolving any queries customers may have with their banking. Having great conversations to understand customer needs and desires then using your knowledge of our products and services to find the best solution. Working with awesome colleagues across our Branches and Digital Experience Centre so customers always have the right person to speak to when they need expert advice either in person or by telephone. Youll be an ambassador for Virgin Money living life to the fullest by showcasing the amazing work we do and spreading the word through events both in branch and in the local community. We need you to have Some experience or a passion for wanting to work within a customer service environment and a desire to deliver a brilliant service to customers. Insatiable curiosity as you ask questions and seek to offer the best solutions to our customers. Great communication skills with a natural ability to engage and build rapport with lots of different personalities. A flexible and positive working approach to suit customer needs and business demands. Genuine enthusiasm to work with your team to achieve collective goals in a timely way. A keen interest in all things digital with a desire to keep up to date with up-and-coming technology news. Its a bonus if you have but not essential Some financial services experience. Knowledge of banking products. Working knowledge of Microsoft Office applications. Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)plus the option to buy more. Up to five extra paid well-being days per year. 20 weeks paid gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. Market-leading pension. Free private medical cover income protection and life assurance. Flexible benefits include Cycle to Work wellness and health assessments and critical illness. And theres no waiting around youll enjoy these benefits from day one. If were lucky to receive a lot of interest we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of theNationwide grouptogether were the UKs first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer more rewarding and for the good of society. With us youll be part of an organisation uniquely positioned to make a difference to the lives of customers communities and broader society and embark on a collaborative customer obsessed and fun-filled career journey. Embrace the weekdays enjoy fantastic perks and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money we celebrate everyone. We have fun think big and relentlessly include each other all in pursuit of our purpose: Banking but fairer more rewarding and for the good of society.Were committed to creating an inclusive culture where colleagues feel safe and inspired to contribute speak up and be heard. As a Disability Confident Leader were committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications we may need to prioritise candidates whose skills and experience most closely align with the role while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK well need you to confirm you have the right to work in the UK. If youre successful in securing a role with us there are some checks you need to complete before starting. These include credit and criminal record checks and three years worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime it requires enhanced pre-employment checks well ask for six years of regulatory references and once in the role youll be subject to periodic employment checks. Required Experience: Contract Key Skills Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 23500 - 25000

We have an exciting opportunity for a Domestic Abuse Practitioner (internally known as a Case Manager) with the Drive team in Lancashire. Drive in Lancashire currently covers Blackpool, Wyre, Fylde, Lancaster and Morecambe. The Drive Partnership, formed by Respect, Safelives, and Social Finance is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting challenging and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change - to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse. By supporting individuals to make meaningful changes, the role also contributes to improved quality of life and safer outcomes - helping offenders to move away from the criminal justice system. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Case Manager you will strive to make contact and work on a one-one basis with perpetrators to pro-actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this you will work alongside existing agencies to design a co-ordinated, intervention plan, addressing identified needs and risk, and promoting understanding of the impact of abusive behaviours. You will work closely with the IDVA's (integrated partner support) to review risk, develop safety plans, and improve outcomes for all parties involved. You will be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse and /or mental health, substance misuse and offending. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. All client related travel will be reimbursed. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible. TPBN1_UKTJ

We are looking for an enthusiastic and motivated Valeter to join our Renault/Dacia branch in Blackpool. We offer: Up to £32,000 on target earnings 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages Opportunities for training and progression And much more... Hours Full time: Monday - Thursday 8am - 5.30pm, Friday 8am - 4.30pm and alternate Saturdays 8am - 12pm About the role As an Arnold Clark Valeter, you'll be responsible for ensuring all our vehicles are presented in sparkling condition. This position will be a perfect fit for someone who enjoys working in an active, physical role, has meticulous attention to detail and is a fantastic team player. Day-to-day duties Cleaning sold and stock vehicles to a high standard Cleaning vehicles externally with a high-powered pressure washer Using a high-powered vacuum to clean and shampoo vehicle interiors Working with a polishing/buffing machine to enhance bodywork Complying with health and safety procedures while working with chemicals Making sure that all equipment and machinery is properly maintained and secure at all times, reporting any defects and complying with manufacturers' instructions and PPE recommendations Working to set timeframes and targets Using an online diary system to manage vehicle schedule Completing a daily record of work completed Other duties to support the branch as required Essential skills Full UK driving licence. Basic computer skills. High level of attention to detail. Self-motivation with the ability to work as part of a team. The ability to multi-task. Willingness to participate in training programmes. Valet experience is preferred but not essential, training can be provided for a candidate who demonstrates a high level of enthusiasm and the other required criteria. Arnold Clark also operates a Valet Academy which all new valet staff will attend. Our Culture Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals. To find out more about Life at Arnold Clark , visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. TPBN1_UKTJ