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Currently remote working but moving to hybrid in the coming months An exciting opportunity has arisen for an experienced Service Desk Manager to lead a growing technical support team for a well-established IT services provider. This role will suit someone who thrives on delivering exceptional customer service, driving operational excellence, and leading teams to success. You’ll oversee day-to-day Service Desk operations, manage escalations, and continuously improve service delivery processes in line with ITIL best practices. Key Responsibilities • Lead and manage daily Service Desk operations, ensuring efficient delivery of IT support services., • Oversee the implementation and adherence to policies, processes, and procedures across the Service Desk function., • Act as the escalation point for high-priority issues, ensuring timely resolution and clear communication with stakeholders., • Build and maintain strong relationships with clients, promoting trust and long-term partnerships., • Manage, mentor, and develop the Service Desk team — including recruitment, training, performance management, and setting clear objectives., • Monitor service performance, producing regular reports and insights for the leadership team., • Identify opportunities for continuous improvement in processes, tools, and customer experience., • Collaborate with technical teams and third-party suppliers to maintain service quality and resolve complex incidents., • Own and improve key ITIL processes, including Incident, Request, Change, and Escalation management., • Ensure all service activities are compliant with data protection, security, and company standards., • Support ISO systems and certifications as part of the wider information management function., • Minimum of 3 years’ experience in a Service Desk Manager or equivalent leadership role within IT services., • Strong understanding of ITIL frameworks (ITIL Foundation certification preferred)., • Excellent communication and stakeholder-management skills., • High attention to detail with the ability to work effectively under pressure., • Proven track record in managing teams and driving service improvement initiatives., • Experience using PSA tools (e.g., HaloPSA)., • Familiarity with RMM platforms (e.g., Ninja)., • Customer satisfaction and SLA achievement., • Ticket management efficiency and resolution rates., • Team development and retention., • Implementation of service improvements.

ERP & Application Engineer.Are you passionate about ERP systems and business applications?.Join our IT Service Desk team as an.ERP & Application Engineer.IT operations and Microsoft 365 support.

Our international client are looking for a Microsoft Identity Manager SME. Purpose of the Role You are responsible for the design, implementation, and automation of a Microsoft Identity Manager (MIM) platform within a Software-Defined Datacenter (On-Prem) running on Windows Server 2025.

The Microsoft Specialist will be responsible for the following: * Implementation and deployment, including Installing, configuring, and deploying Microsoft servers, clients, and related infrastructure, within on-premises environments. Documentation and knowledge transfer, including creating and mai

Microsoft Cloud Security Consultant. Microsoft Security solutions that make a genuine difference. Deploying and configuring Microsoft Defender tools, including: Defender for Endpoint, Defender for Identity, Defender for Cloud, Defender for Office 365 etc.

Microsoft Defender for Endpoints and Microsoft Defender for Office 365. Microsoft Defender for Cloud Apps. Microsoft 365 related certifications (desirable).

Enterprise Architect - Agentic AI, Generative AI, Microsoft Azure.

Microsoft Cloud Infrastructure Team Lead. The Microsoft Cloud Infrastructure Lead is a subject matter expert, guiding the design, architecture, and implementation of cloud systems using modern practices and technologies. Strong technical expertise in Microsoft Azure and cloud technologies.

Microsoft Copilot, Copilot Studio, AI Agents, SharePoint Agents, Microsoft 365) is required by a fast-growing Microsoft partner delivering enterprise AI solutions to UK clients. Microsoft Copilot Consultant (Microsoft Copilot, Copilot Studio, AI Agents, SharePoint Agents, Microsoft 365) – Work on

The candidate will be a hands-on subject matter expert in Microsoft's security ecosystem, with a strong focus on implementing, configuring, and supporting cloud security and data governance solutions within Azure, Entra, the Microsoft Defender suite, and Microsoft Purview. We are seeking an experien

At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partne

Great knowledge of Microsoft Security, CrowdStrike & Tenable.

Proven experience with Microsoft Sentinel, Microsoft Defender for Cloud, and Microsoft Purview. Proven experience with Microsoft Sentinel, Microsoft Defender for Cloud, and Microsoft Purview in real-world environments. This is a strategic sales overlay role focused on supporting our sales teams in p

It is a new business sales role supported by data, vendor leads, and leads directly from Microsoft (the Sales Director is an ex Microsoft employee who is very well connected). The business is a Microsoft partner that specialises in migration services, defender for end point migrations, Intune dashbo

Sales Director-Microsoft AI Business Solutions –. Sales Director for Microsoft AI Business Solutions. The ideal candidate will have deep connections within Microsoft, a proven track record in selling Dynamics 365 solutions, and experience in leading sales teams within consulting or partner organis

Sequence programmes from initial assessment through to full roll-out across Microsoft Identity Solutions. Proven success in a commercial sales or Account Director role within a Microsoft Partner. A strong understanding of the Microsoft sales model; co-sell, solution plays, marketplace routes, and fu

It is a new business sales role supported by data, vendor leads, and leads directly from Microsoft (the Sales Director is an ex Microsoft employee who is very well connected). Cloud Consultancy (Microsoft Partner - Managed Services). The business is a Microsoft partner that specialises in migration

At Ingentive, we are a Microsoft Elite Partner recognised as one of the Great Places to Work, and proud to hold all seven Microsoft solution designations. As a member of the Microsoft Inner Circle, we rank in the top 1% of partners globally, and were recently named Microsoft’s #2 enterprise partne

Strong skills with Microsoft Azure, AI and Data Science. A plus if you have Microsoft Copilot experience. Senior AI & Data Consultant - Microsoft Fabric.

I am looking to help this Microsoft Partner hire a BC Consultant with experience in Microsoft Dynamics Business Central or NAV in the following areas: Finance, Supply Chain, and Warehouse Management to support this client's growth on new and exciting projects. Microsoft Business Central Consultant.

As a Senior Power Automate Desktop Developer, you’ll be responsible for designing, developing, and deploying robust automation solutions using Microsoft Power Automate (Desktop and Cloud Flows). Proven experience with Microsoft Power Automate Desktop and Cloud Flows. Familiarity with Microsoft eco

Professional Experience Summary.Dynamics 365 Business Central/Navision (version 2013 onwards).Business Central solutions tailored to client needs.

Proficiency with Microsoft Project, Excel, Word, PowerPoint, and Visio.

Dynamics 365 Business Central Functional Consultant.Are you an experienced Dynamics 365 Business Central Consultant ready to take ownership of high-impact projects? We’re looking for a confident functional expert to deliver end-to-end BC solutions across finance, operations, and supply chain.You��

Are you an experienced Microsoft Sentinel Engineer ready to take ownership of advanced security projects?. Do you have strong 3rd-line level experience across Microsoft, Azure, networking, and cloud security?.

An international Microsoft Partner is looking for an experienced D365BC Manufacturing Consultant to join their dynamic team.

Dynamics 365 or Microsoft Partner ecosystem. Strong network within Microsoft UK. Sales Director – Microsoft AI Business Solutions.

Month Contract Inside IR35 Remote - Analytics Engineer - Microsoft Viva Exp required. Microsoft Viva & Viva Insights.

Microsoft Copilot Studio Consultant. This is an exciting opportunity for someone who thrives on customer interaction, solution design, and hands-on build within the Microsoft ecosystem. Experience with Microsoft Power Platform and Copilot Studio.

As a leading Microsoft Elite Partner, we are passionate about delivering innovative Microsoft solutions that improve the way people work. We help clients advance at a rate previously unheard of by leveraging the Microsoft Power Platform products and our proven methodologies. Familiarity with Microso

Solution Delivery: Implement end-to-end security solutions leveraging tools such as Microsoft Defender XDR, Microsoft Sentinel, Microsoft Purview, Entra ID, and other components across the Microsoft ecosystem. Deep technical knowledge of Microsoft 365 Defender, Microsoft Purview, Microsoft Sentinel,

Microsoft Development Center Norway (MDCN) is a key engineering hub within Microsoft’s Experiences & Devices division, with offices in Oslo, Trondheim, and Tromsø. Our teams are at the forefront of building and scaling the next generation of Copilot and Large Language Model (LLM) capabilities acr

Ensure customer needs are aligned with Microsoft Cloud capabilities and Nasstar’s wider operating model, and help customers chart their own transformation path — recognising there’s no single blueprint for AI adoption. Achieves at least one relevant Microsoft certification per year and activel

Microsoft Fabric Data Engineer - Synapse Migration Project. O Associates are partnered with a rapidly scaling data consultancy on an exciting project to migrate enterprise-scale data platforms from Azure Synapse to Microsoft Fabric. Lead the migration of existing data pipelines and workloads from Sy

This course will provide foundational level knowledge on cloud concepts; core Azure services; and Azure management and governance features and tools.This course is part of the following Certifications:.There are no prerequisites for taking this course.Familiarity with cloud computing is helpful, but

You will be a talented and broadly experienced Engineer with strong skills across Windows and Microsoft products, including Intune, EntraID, AD, GPO, Outlook, M365 / O365, SCCM, as well as a range of hardware and devices, such as laptop rollout & deployment support capabilities. Strong working knowl

Technical expertise also extends to a variety of related Microsoft cloud technologies, including Azure Infrastructure as a Service (IAAS), Entra ID, Azure Arc, Azure Monitor, Azure Update Manager, Azure Backup, ADFS, Windows Server, and Networking. Solution Architect - Microsoft Infrastructure. Expe

Microsoft Security solutions that make a genuine difference. Every project you touch will strengthen digital resilience and push the boundaries of what is possible with Microsoft Defender and Purview. Hands-on experience delivering Microsoft Security solutions in enterprise environments.

Solutions Architect - Copilot and Microsoft Power Platform. Solutions Architect focused on Copilot, Microsoft Power Platform, Dynamics 365, and related technologies. Extensive Experience: Minimum of 8 years in technical or consulting roles, with a strong track record in Microsoft Business Applicatio

Support and troubleshoot the latest Microsoft applications, including M365 suite. Hands-on experience supporting Microsoft 365 applications. Work in a dynamic environment with modern Microsoft technologies.

Business Development Director - Microsoft Business Applications. Excellent culture, Structured MEDDIC sales process, full Microsoft Partner support, and big growth trajectory. Join a high-performing Microsoft Partner and other ERP software that’s growing fast and flooded with inbound leads.

We suggest you enter details here.This is a full-time hybrid role for a Sales Specialist, based in the London Area, United Kingdom, with the flexibility to work from home on certain days.The Sales Specialist will engage with startups to understand their needs, develop tailored solutions, and drive s

Repeatable solutions launched and adopted via the Microsoft Marketplace. Microsoft practices with measurable outcomes. Access to the latest Microsoft AI, Copilot, and Fabric innovations.

Microsoft Team Voice concepts and architecture demonstrating the art of the possible for Microsoft Teams into Insight Enterprise accounts. You will need a deep understanding of the Microsoft Teams and Teams PTSN Configurations as well as the core services and features. Microsoft Teams including PSTN

Domain experience with Microsoft 365 and Azure solutions and understanding how Microsoft Security, compliance, and identity solutions span across them. Build internal and external relationships to influence problem resolution and share additional perspectives; stay current on Microsoft technologies,

Microsoft certification training. Global Leader in Microsoft Technology Recruitment with specialist roles across the globe – www. Microsoft Business Central Project Manager Team Leader.

Gain access to expertise and support from Microsoft’s consulting practice and product groups. Experience with migrations to Microsoft Teams, including Phone and Rooms.

Are you an experienced Microsoft Dynamics 365 Business Central professional with a passion for finance process optimisation and digital transformation?. Configuring and optimising Microsoft Dynamics 365 Business Central. Dynamics 365 Business Central, with Microsoft Certification.