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Who we are At Mercury, we’re redefining how recruitment and staffing firms use technology. Our cloud-based SaaS platform, built on Microsoft Dynamics 365 and the Power Platform, helps businesses automate, scale, and perform at their best. Founded in 2014, we’ve grown rapidly into a global organisation with teams across the UK, US, and Australia, trusted by more than 100 customers and 8,000 users. Our growth is powered by innovation and driven by people who care about doing great work. We believe in building technology that changes how the industry works and in creating an environment where talented people can do their best work every day. What you’ll do As a DevOps Engineer at Mercury, you’ll play a key role in automating, streamlining, and enhancing our deployment and release processes. You’ll collaborate closely with other DevOps Engineers, Developers, and Operations to ensure that our products are deployed efficiently, reliably, and securely to Azure. Here’s what you can expect to be involved in: • Automate deployment processes and optimise efficiency across development, test, and production environments., • Manage CI/CD pipelines in Azure DevOps, supporting Agile software delivery., • Deploy and configure resources within Microsoft Azure and maintain Power Platform environments., • Work collaboratively with cross-functional teams to support product releases and environment management., • Identify opportunities to enhance our tooling, processes, and automation frameworks., • Contribute to a culture of innovation, knowledge sharing, and continuous improvement within the DevOps function. What we’re looking for You’ll be someone who enjoys collaborating, thinking logically, and getting into the details of how things work. We’re looking for: • Around 2–3+ years commercial experience in a DevOps or similar role., • Strong understanding of CI/CD pipelines and version control (Git)., • Good scripting skills – ideally PowerShell, but Bash or Python works too., • Experience working with Azure (compute, functions, app services, etc.)., • Awareness of the software development lifecycle and Agile principles., • Bonus points for familiarity with Dynamics 365, Power Platform, or Infrastructure as Code (Bicep, ARM). You don’t need to know everything from day one – we’re more interested in your ability to problem-solve, learn, and share ideas. Why Mercury At Mercury, we pride ourselves on fostering a vibrant company culture that strikes the perfect balance between professionalism and a modern, enjoyable work atmosphere. Our commitment to employee well-being and growth sets us apart. Here’s what you can expect when you join our team: Healthy Work-Life Balance: Hard work is essential, but we understand that it doesn’t mean endless hours. Unsociable work schedules are not the norm here. We believe in productivity and not burnout. Agile and Empowered: Our commitment to Agile and Scrum methodologies empowers our developers. From top management down, everyone understands the importance of efficient processes and collaboration. Flexible Environment: We embrace flexible working arrangements. Whether it’s remote work or flexible hours, we trust our employees to find the balance that suits them best. Open Communication: Transparency is key. We encourage open dialogue, active listening, and constructive feedback. Your voice matters. Gratitude and Autonomy: We appreciate hard work and celebrate achievements. You’ll have the autonomy to make an impact and contribute meaningfully to our success. Accessible Leadership: Our leadership team is approachable and supportive. You’ll find guidance and mentorship readily available. Equality and Inclusion: We champion diversity and equality. Everyone deserves respect, fairness, and equal opportunities. Investment in Growth: We provide training and career growth opportunities. Don’t just take our word for it, our team members’ testimonials speak volumes. What we offer • Competitive salary, • Great learning and development plan, • Microsoft certifications paid for and supported by Mercury, • Permanent Health Insurance (PHI), • Health Cash Plan, • Critical Illness Cover, • Electric Car Vehicle Scheme, • 4% Employer Pension Contribution, • 25 days holiday per year, • 1 full extra day “free holiday” on your Birthday, • Free parking, • Buy/sell holiday scheme, • Increased holiday entitlement based on length of service Location At Mercury, we believe in the power of face-to-face collaboration. That’s why we encourage our team members to join us at our Coleshill office 2 days per week. However, we’re all about flexibility, so we support remote work the remaining days if that’s your preference.

Technical Manager – MSP Services Salary: £45,000 - £65,000 per annum, dependent on experience Contract Type: Permanent, Full-Time Overview An exciting opportunity has arisen for an experienced Technical Manager to join a well-established Managed Services Provider (MSP) based in Birmingham. Reporting to the Operations Lead, the Technical Manager will oversee both the Technical Support and Technical Projects teams, driving service delivery, operational excellence, and client satisfaction. This is a key leadership position for someone with a strong MSP background who enjoys combining hands-on technical expertise with team management and strategic input. The Role As the Technical Manager, you will: • Lead, mentor, and develop the Technical Support and Technical Projects teams., • Act as the senior technical escalation point for complex IT issues., • Manage team workloads and ensure SLAs and project deadlines are met., • Drive operational efficiency through continuous improvement initiatives., • Build strong client relationships and represent the technical team in meetings., • Collaborate closely with Operations, Sales, and Account Management to align service delivery with business goals., • Contribute to the ongoing development of internal processes, tools, and service standards. Skills and Experience Required • Proven experience in a Technical Manager, IT Manager, or similar leadership role within a Managed Services Provider (MSP)., • Strong technical knowledge across Microsoft 365, Azure, networking, virtualisation, and RMM/PSA tools., • Experience managing or overseeing an IT support desk and/or technical project team., • Excellent communication and client-facing skills., • Demonstrable experience improving operational processes and service efficiency. Desirable Skills • ITIL, PRINCE2, or other management/technical certifications., • Experience with ConnectWise, Autotask, or similar MSP software., • Awareness of cybersecurity best practices within managed service environments. If you’re an experienced Technical Manager looking to take ownership of technical operations and help drive growth and efficiency within a successful MSP, we’d love to hear from you.

Who we are At Mercury, we’re redefining how recruitment and staffing firms use technology. Our cloud-based SaaS platform, built on Microsoft Dynamics 365 and the Power Platform, helps businesses automate, scale, and perform at their best. Founded in 2014, we’ve grown rapidly into a global organisation with teams across the UK, US, and Australia, trusted by more than 100 customers and 8,000 users. Our growth is powered by innovation and driven by people who care about doing great work. We believe in building technology that changes how the industry works and in creating an environment where talented people can do their best work every day. What you’ll do As a Full Stack Developer at Mercury, you’ll play a key role in developing and enhancing the software that underpins our market-leading SaaS platform. You’ll be joining a collaborative team made up of 4 Full Stack Developers and 2 QA Engineers, all working together to design and deliver high-quality, scalable solutions. Working in an Agile, cross-functional environment, you’ll help shape the next generation of our AI-driven products with a strong focus on backend development and Azure cloud technologies, while contributing across the full stack. Here’s what you’ll be doing: • Contribute to the design and delivery of new AI-driven features, including work with agentic AI and prompt engineering., • Build cloud-native solutions leveraging Microsoft Azure, including Service Bus, Queues, and messaging patterns., • Collaborate with Product Owners to translate user stories into functional, performant applications., • Develop responsive front-end interfaces using TypeScript, JavaScript, Angular, HTML5, and CSS/SASS., • Participate in all Agile ceremonies; sprint planning, refinement, retrospectives and contribute ideas to improve how the team works., • Conduct code reviews and apply clean coding principles to ensure quality and maintainability., • Design, develop, and maintain scalable web applications and RESTful APIs using C# and .NET (Core and Framework)., • Work closely with QA Engineers to ensure all deliverables meet performance, security, and quality standards. What we’re looking for You’ll be someone who thrives in a collaborative, fast-moving environment and takes pride in writing clean, efficient, and scalable code. You’ll bring strong technical capability alongside the curiosity and mindset to help drive innovation. We’re looking for: • Proven experience as a Full Stack Developer, with strong backend expertise in C# / .NET (Core and Framework)., • Solid understanding of Azure Cloud Services (Service Bus, Queues, Message Broadcasting)., • Experience building RESTful APIs using ASP.NET Web API., • Proficiency with front-end technologies: JavaScript/TypeScript, Angular or AngularJS, HTML5, CSS3/SASS., • Familiarity with source control systems (Git / TFVC) and Azure DevOps., • Understanding of unit testing frameworks (MSTest, NUnit) and mocking techniques., • Experience working within an Agile/Scrum environment — ideally as someone who champions continuous improvement and advocates for Agile principles., • Solution-focused with strong critical thinking and analytical skills, able to assess challenges logically and recommend practical approaches., • A natural collaborator who communicates clearly and contributes positively to team culture. Bonus points for: • Experience with AI agents, prompt engineering, or conversational AI., • Knowledge of microservices and distributed systems., • Experience with CI/CD pipelines, OAuth 2, and SOLID principles., • Familiarity with Microsoft Dataverse, Dynamics 365, or the Power Platform. Why Mercury At Mercury, we pride ourselves on fostering a vibrant company culture that strikes the perfect balance between professionalism and a modern, enjoyable work atmosphere. Our commitment to employee well-being and growth sets us apart. Here’s what you can expect when you join our team: Healthy Work-Life Balance: Hard work is essential, but we understand that it doesn’t mean endless hours. Unsociable work schedules are not the norm here. We believe in productivity and not burnout. Agile and Empowered: Our commitment to Agile and Scrum methodologies empowers our developers. From top management down, everyone understands the importance of efficient processes and collaboration. Flexible Environment: We embrace flexible working arrangements. Whether it’s remote work or flexible hours, we trust our employees to find the balance that suits them best. Open Communication: Transparency is key. We encourage open dialogue, active listening, and constructive feedback. Your voice matters. Gratitude and Autonomy: We appreciate hard work and celebrate achievements. You’ll have the autonomy to make an impact and contribute meaningfully to our success. Accessible Leadership: Our leadership team is approachable and supportive. You’ll find guidance and mentorship readily available. Equality and Inclusion: We champion diversity and equality. Everyone deserves respect, fairness, and equal opportunities. Investment in Growth: We provide training and career growth opportunities. Don’t just take our word for it, our team members’ testimonials speak volumes. What we offer • Competitive salary, • Great learning and development plan, • Microsoft certifications paid for and supported by Mercury, • Permanent Health Insurance (PHI), • Health Cash Plan, • Critical Illness Cover, • Electric Car Vehicle Scheme, • 4% Employer Pension Contribution, • 25 days holiday per year, • 1 full extra day “free holiday” on your Birthday, • Free parking, • Buy/sell holiday scheme, • Increased holiday entitlement based on length of service Location At Mercury, we believe in the power of face-to-face collaboration. That’s why we encourage our team members to join us at our Coleshill office 2 days per week (ideally Monday and Tuesday). However, we’re all about flexibility, so we support remote work the remaining days if that’s your preference.

Who we are At Mercury, we’re redefining how recruitment and staffing firms use technology. Our cloud-based SaaS platform, built on Microsoft Dynamics 365 and the Power Platform, helps businesses automate, scale, and perform at their best. Founded in 2014, we’ve grown rapidly into a global organisation with teams across the UK, US, and Australia, trusted by more than 100 customers and 8,000 users. Our growth is powered by innovation and driven by people who care about doing great work. We believe in building technology that changes how the industry works and in creating an environment where talented people can do their best work every day. What you’ll do As a Junior DevOps Engineer, you’ll join our DevOps team at an exciting stage of growth. Working alongside experienced engineers, you’ll help support and deliver our software platforms, ensuring releases are smooth, automated and scalable. Your responsibilities will include: • Supporting and monitoring CI/CD pipelines in Azure DevOps., • Executing automation scripts (primarily PowerShell) and troubleshooting when issues arise., • Assisting with deployments to Azure and the Power Platform, working closely with senior team members., • Helping onboard new customers and supporting environment management., • Identifying opportunities to simplify, automate and improve processes., • Learning best practices and taking on more responsibility as your confidence grows. What we’re looking for You’ll be someone who enjoys collaborating, thinking logically, and getting into the details of how things work. We’re looking for: • Around 1–2 years’ experience in DevOps., • A basic understanding of CI/CD pipelines and version control (Git)., • Some scripting ability – ideally PowerShell, but Bash or Python works too., • Exposure to or interest in Azure or another cloud platform., • Awareness of how software is developed, tested and released., • A solution-focused mindset and strong critical-thinking skills to analyse and resolve challenges., • A curious, proactive approach and a genuine desire to learn. Why Mercury At Mercury, we pride ourselves on fostering a vibrant company culture that strikes the perfect balance between professionalism and a modern, enjoyable work atmosphere. Our commitment to employee well-being and growth sets us apart. Here’s what you can expect when you join our team: Healthy Work-Life Balance: Hard work is essential, but we understand that it doesn’t mean endless hours. Unsociable work schedules are not the norm here. We believe in productivity and not burnout. Agile and Empowered: Our commitment to Agile and Scrum methodologies empowers our developers. From top management down, everyone understands the importance of efficient processes and collaboration. Flexible Environment: We embrace flexible working arrangements. Whether it’s remote work or flexible hours, we trust our employees to find the balance that suits them best. Open Communication: Transparency is key. We encourage open dialogue, active listening, and constructive feedback. Your voice matters. Gratitude and Autonomy: We appreciate hard work and celebrate achievements. You’ll have the autonomy to make an impact and contribute meaningfully to our success. Accessible Leadership: Our leadership team is approachable and supportive. You’ll find guidance and mentorship readily available. Equality and Inclusion: We champion diversity and equality. Everyone deserves respect, fairness, and equal opportunities. Investment in Growth: We provide training and career growth opportunities. Don’t just take our word for it, our team members’ testimonials speak volumes. What we offer • Competitive salary, • Great learning and development plan, • Microsoft certifications paid for and supported by Mercury, • Permanent Health Insurance (PHI), • Health Cash Plan, • Critical Illness Cover, • Electric Car Vehicle Scheme, • 4% Employer Pension Contribution, • 25 days holiday per year, • 1 full extra day “free holiday” on your Birthday, • Free parking, • Buy/sell holiday scheme, • Increased holiday entitlement based on length of service Location At Mercury, we believe in the power of face-to-face collaboration. That’s why we encourage our team members to join us at our Coleshill office 2 days per week. However, we’re all about flexibility, so we support remote work the remaining days if that’s your preference.

Principal Consultant – Microsoft Digital Transformation Birmingham x2 days per month Salary: Competitive (Sponsorship is not provided for this opportunity) Overview: As a Principal Consultant, you will act as a trusted advisor to clients, leading the delivery of Microsoft-based digital transformation projects. You’ll translate complex business requirements into effective Microsoft Dynamics 365 CE and Power Platform solutions, helping clients maximise their investment in Microsoft technologies while aligning IT strategy with broader business objectives. Key Responsibilities: • Lead end-to-end Dynamics 365 CE and Power Platform implementations -from business analysis and solution design to configuration, testing, and user adoption., • Support pre-sales activities, including client demonstrations, scoping, and proposal development alongside Crimson’s Sales and Account Management teams., • Collaborate with stakeholders to define business processes, gather requirements, and design scalable solutions., • Manage smaller Dynamics 365/CRM projects, including budget, resources, and milestones, with PMO support., • Configure and customise Dynamics 365 applications (Sales, Marketing, Service, and xRM solutions) and oversee integrations with other Microsoft tools such as Power BI, SharePoint, and Office 365., • Facilitate workshops, deliver training, and guide clients through user acceptance testing., • Develop functional design documentation and oversee development for complex customisations or integrations. Required Experience & Skills: • Solid experience in consulting and business applications, with strong expertise in Microsoft Dynamics 365/CRM and related Microsoft technologies., • Proven ability to analyse business problems, model processes, and deliver successful CRM solutions., • Experience with Sales, Marketing, and Service modules, custom configurations, workflows, dashboards, and third-party add-ons., • Integration experience using tools such as KingswaySoft, Power Automate, Azure integrations, and data migration tools., • Strong understanding of Microsoft ecosystem technologies (Azure, Power BI, SharePoint, Office 365, SQL Server)., • Excellent communication, stakeholder management, and organisational skills with the ability to lead workshops and influence decision-making. Certifications: • Microsoft Dynamics 365 and Power Platform certifications preferred. Interested? Please submit your updated CV to for immediate consideration. Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment business regarding this vacancy

Salary: £55,000 - £65,000 Location: Birmingham - B3 2TA Full time - Office based At TeacherActive, we’re looking for an experienced and forward thinking IT Manager to head up our IT function at our Birmingham Head Office. You’ll be the driving force behind secure, stable, and high performing technology services across our UK wide network ensuring our people have the tools they need to succeed. The Role: IT Manager You’ll lead a talented IT team to keep our systems and services running seamlessly from head office to every branch in our network. With a blend of strategic thinking and hands on leadership, you’ll ensure we remain secure, efficient, and innovative. Your role will include: • Managing all IT systems, infrastructure, and end-user services across multiple sites., • Leading your team in delivering against development pipelines and driving continuous improvement., • Overseeing supplier relationships to ensure quality, performance, and value., • Setting and monitoring IT service standards, KPIs, and reporting performance across the business., • Managing incidents, change control processes, and maintaining the IT Risk Register., • Ensuring security, compliance, and service excellence across all platforms., • Implementing innovative solutions to improve user experience and satisfaction. What We’re Looking For: We’re looking for a leader who combines deep technical expertise with exceptional people skills. Someone who thrives on solving problems, building strong teams, and delivering measurable results. Key attributes we value: • Proven leadership in managing high-performing IT teams., • Expert knowledge of infrastructure, cloud, development, and cyber security., • Hands-on experience with Microsoft 365, Azure, AWS, and DevOps., • Strong problem-solving and communication skills., • A track record of delivering high-quality IT services in a multi-site environment., • Experience with AI applications and automation tools., • Knowledge of cyber security frameworks and compliance., • Experience in the recruitment sector. The Benefits: • 28 days annual leave + bank holidays (increasing with service)., • Extra day off for your birthday, plus a life admin day., • Charity day — a paid day to volunteer where you choose., • Fantastic healthcare plan to support your wellbeing., • Reduced working hours during school holidays for better work-life balance., • Regular company events and celebrations.

Microsoft 365 Engineer (SharePoint) - Initial 6 month Fixed Term Contract (FTC) DGH Recruitment are currently recruiting on behalf of a leading global professional services firm who are looking for a Microsoft 365 Engineer with specialism in Sharepoint to join the team on an initial 6 month Fixed Term Contract. The role will be responsible for providing 3rd line support, optimisation and improvement to a global server estate that includes SharePoint services (on prem and cloud), Web infrastructure, SSO, Azure and SQL Server infrastructure. Other responsibilities: • Manage web and SharePoint farm globally, ensuring operational uptime and deliver improvement to services through code releases and deployments., • Technology and system innovation to ensure current systems are kept up-to-date and within software and hardware supported guidelines and recommendations., • Work collaboratively with other Business Services and vendor teams, with a focus on prompt delivery of deployments, support, and continually improvement to service offerings in a rapidly changing environment., • Ensure the design and architecture of web, SharePoint, Azure Cloud Services, and SSO infrastructure meets the underlying service level targets. Required Skills / Experience: • Extensive administration and understanding of SharePoint, Web, SQL, and SSO., • Good knowledge of web farm infrastructure, including load balancing best practices., • Experience in SQL Server (Desirable but not essential) Microsoft 365 Engineer (SharePoint) - Initial 6 month Fixed Term Contract (FTC)

Who we are At Mercury, we’re redefining how recruitment and staffing firms use technology. Our cloud-based SaaS platform, built on Microsoft Dynamics 365 and the Power Platform, helps businesses automate, scale, and perform at their best. Founded in 2014, we’ve grown rapidly into a global organisation with teams across the UK, US, and Australia, trusted by more than 100 customers and 8,000 users. Our growth is powered by innovation and driven by people who care about doing great work. We believe in building technology that changes how the industry works and in creating an environment where talented people can do their best work every day. What you’ll do As a QA Engineer at Mercury, you’ll play a key role in ensuring the quality and reliability of our market-leading SaaS platform. Working as part of an Agile, cross-functional development team, you’ll collaborate closely with Developers and Product Owners to test, refine and deliver high-quality software. You’ll be involved in both manual and automated testing, applying an analytical mindset and a keen eye for detail to everything you do. Here’s what you’ll be doing: • Develop a strong understanding of the Mercury product suite and how it’s used by customers., • Plan, execute and document manual tests for new and existing functionality., • Write, execute and maintain automated UI tests (C# with Selenium WebDriver) and API tests (ReadyAPI/Postman)., • Work with Developers to test user stories as they’re being built, providing fast and actionable feedback., • Log and track defects in Azure DevOps, helping the team prioritise effectively., • Participate in regression and release testing cycles., • Collaborate with other QA Engineers to continuously refine testing practices and improve quality across the team. What we’re looking for You’ll be someone who takes pride in quality, thinks critically, and enjoys balancing technical depth with user empathy. We’re looking for: • Demonstrable experience across the software testing lifecycle, from planning through to execution and defect management., • Hands-on experience with both manual and automated testing using Selenium WebDriver with C# for UI automation., • Knowledge of API testing tools such as Postman, ReadyAPI, or Swagger., • Experience working in an Agile environment., • A solution-focused mindset with strong critical-thinking and analytical skills., • Excellent attention to detail and the ability to assess priorities logically. Bonus points for: • Experience with performance or load testing (JMeter)., • Exposure to CI/CD environments and build pipelines in Azure DevOps., • Knowledge of Microsoft Dynamics 365 or the Power Platform., • ISTQB Foundation certification. Why Mercury At Mercury, we pride ourselves on fostering a vibrant company culture that strikes the perfect balance between professionalism and a modern, enjoyable work atmosphere. Our commitment to employee well-being and growth sets us apart. Here’s what you can expect when you join our team: Healthy Work-Life Balance: Hard work is essential, but we understand that it doesn’t mean endless hours. Unsociable work schedules are not the norm here. We believe in productivity and not burnout. Agile and Empowered: Our commitment to Agile and Scrum methodologies empowers our developers. From top management down, everyone understands the importance of efficient processes and collaboration. Flexible Environment: We embrace flexible working arrangements. Whether it’s remote work or flexible hours, we trust our employees to find the balance that suits them best. Open Communication: Transparency is key. We encourage open dialogue, active listening, and constructive feedback. Your voice matters. Gratitude and Autonomy: We appreciate hard work and celebrate achievements. You’ll have the autonomy to make an impact and contribute meaningfully to our success. Accessible Leadership: Our leadership team is approachable and supportive. You’ll find guidance and mentorship readily available. Equality and Inclusion: We champion diversity and equality. Everyone deserves respect, fairness, and equal opportunities. Investment in Growth: We provide training and career growth opportunities. Don’t just take our word for it, our team members’ testimonials speak volumes. What we offer • Competitive salary, • Great learning and development plan, • Microsoft certifications paid for and supported by Mercury, • Permanent Health Insurance (PHI), • Health Cash Plan, • Critical Illness Cover, • Electric Car Vehicle Scheme, • 4% Employer Pension Contribution, • 25 days holiday per year, • 1 full extra day “free holiday” on your Birthday, • Free parking, • Buy/sell holiday scheme, • Increased holiday entitlement based on length of service Location At Mercury, we believe in the power of face-to-face collaboration. That’s why we encourage our team members to join us at our Coleshill office 1 day per week. However, we’re all about flexibility, so we support remote work the remaining days if that’s your preference.

CET is looking for a Senior Technical Engineer to join our growing Technology team and help strengthen and secure our Microsoft 365 and Azure environments. This is a hands-on, second-line support role at the core of a modern, cloud-first business focusing on security, resilience, and continuous improvement. You’ll be the go-to expert for Microsoft 365, Azure, and our wider cyber-defence tools, ensuring our systems remain robust, compliant, and optimised for performance. If you thrive on solving complex technical challenges and enjoy working within a collaborative, forward-thinking team, we’d love to hear from you. What You’ll Be Doing • Deliver expert 3rd line support for internal systems and services., • Administer and optimise the Microsoft 365 stack (Exchange Online, SharePoint, Teams, Intune, OneDrive)., • Act as a key escalation point for critical incidents, ensuring swift resolution and root cause analysis., • Monitor system performance and proactively resolve issues before they impact users., • Collaborate with IT, Security, and Development teams to ensure system reliability, security, and compliance, by maintaining and referencing clear technical documentation and SOPs., • Respond to alerts and incidents from our outsourced SOC provider and Darktrace dashboard., • Mentor and train 1st and 2nd line support staff to elevate service quality. What You’ll Bring Essential Skills: • Proven experience in 3rd line support with a strong focus on Microsoft 365 and Azure., • Deep knowledge of Azure AD, MFA, SSO, Conditional Access, and Identity Management., • Hands-on experience with Microsoft Defender, Sentinel, Purview, Log Analytics, and Azure Backup/VMs., • Solid understanding of networking in cloud environments (DNS, DHCP, VPNs, firewalls)., • Experience with secure data exchange (e.g., SFTP)., • Familiarity with ISO27001, GDPR, and vulnerability assessments., • Excellent communication and documentation skills. Desirable Skills: • Experience with Cisco Meraki and Sophos firewalls., • Working knowledge of SQL Server (queries, backup/restore)., • Familiarity with PowerShell, Power Automate, and Graph API., • Exposure to Twilio and Twilio Flex is a plus. Qualifications We value experience and capability over formal education, but the following would be a bonus: • Degree in Computer Science or related field., • Microsoft certifications in Azure or Microsoft 365. We operate a hybrid working model and this role is based in our Walsall off with a requirement to be in the office a minimum of 3 days per week. Package: You’ll receive a competitive salary, dependant on experience and a discretionary bonus scheme (non-contractual) Please check out our full list of other Employee Benefits that would be available to you on our career site We operate a hybrid working model and this role is based in our Walsall off with a requirement to be in the office a minimum of 3 days per week. If you're ready to take the next step in your career and want to work somewhere that values innovation, collaboration, and growth apply now.

We are looking for a Senior Infrastructure Architect to lead the strategic design, implementation, and governance of enterprise infrastructure across cloud, on-premise, and hybrid environments. This role ensures that all infrastructure systems are secure, scalable, and cost-effective, supporting both current and future business needs. The Infrastructure team provides structure, control, and monitoring for technical operations spanning hardware, software, and networking in physical and virtual environments. Our mission is to minimise downtime, maintain productivity, and optimise processes through technology. Key Responsibilities • Design and maintain infrastructure architecture across cloud, on-premise, and hybrid environments., • Define and evolve infrastructure standards, patterns, and frameworks., • Develop strategic roadmaps for infrastructure solutions, including data centres, cloud platforms, networking, servers, and storage., • Collaborate with enterprise architecture, security, operations, and application teams to align infrastructure strategies with business objectives., • Evaluate emerging technologies and recommend improvements for performance, resilience, and scalability., • Provide expert guidance on cloud migration, hybrid environments, and automation., • Lead capacity planning and performance optimisation., • Ensure governance and compliance with change management and security processes., • Act as technical authority and product owner for selected infrastructure components., • Support project delivery through high-level designs and architecture reviews., • Drive disaster recovery planning and testing., • Promote infrastructure automation and continuous improvement., • Mentor junior architects and engineers, fostering best practices. Skills & Experience • Deep understanding of network infrastructure and secure configuration., • Advanced knowledge of IT security and secure operations., • Strong expertise in cloud platforms (AWS, Azure) and hybrid environments., • Experience in infrastructure automation and scripting (e.g., PowerShell, Terraform)., • Skilled in managing enterprise technologies such as:, • Microsoft Endpoint Manager (Intune), Microsoft Defender, Microsoft 365 suite, Exchange Online, Teams Admin., • Networking (VLANs, VPNs, routing), firewalls, SD-WAN., • Integration platforms and virtualisation technologies., • Familiarity with disaster recovery planning and implementation., • Proficient in change and incident management processes., • Logical, analytical thinker with strong problem-solving skills., • Excellent communication and stakeholder engagement abilities., • Ability to work independently and under pressure, managing competing priorities.

ABOUT REFLO Reflo (___) have burst onto the apparel scene to bridge the gap between sustainable clothing and high-performance premium sportswear. Our goals are monumental and go beyond selling a lot of gear - we aim to plant 1 million trees and recycle over 5 million plastic bottles in our first 5 years. That is something we can all be proud of. We are a start-up that has achieved great things in a very short existence; including signing multi-year international collaborations and bringing onboard Harry Kane as our first global ambassador and investor. We celebrate our vibrant work culture and boast that our external partners are treated well, therefore our internal environment should echo that. We have created awesome initiatives to ensure our team loves working here, including birthday leave, gym memberships, and a set number of “duvet days.” Plus, don’t miss out on asking about “The Dream Machine”! ABOUT THE ROLE RESPONSIBILITIES Systems Support & Maintenance • Provide day-to-day technical and systems support for internal teams while progressively taking ownership of small-scale system improvement projects., • Assist with maintaining and updating company systems, including (but not limited to):, • ApparelMagic (inventory & product lifecycle management), • Xero, ApprovalMax, XeroMe (financial systems), • OneDrive/SharePoint (file management & collaboration), • Lattice (HRIS), • Microsoft 365 suite (Teams, Outlook, and related tools), • Freshservice (ITSM), • Support the integration and optimisation of tools to ensure smooth operations across departments., • Monitor system performance, identify areas for improvement, and support planned rollouts or upgrades. IT Equipment & Access Management • Manage the IT equipment process for new joiners and leavers, including setup, configuration, and collection., • Maintain accurate records of company hardware, software licences, and user accounts., • Ensure timely access provisioning and deactivation across all systems and devices., • Liaise with suppliers and service providers for equipment procurement, repairs, or replacements. Data, Reporting & Insights • Maintain data accuracy and integrity across all business systems., • Support the creation and automation of reports and dashboards (Power BI, Excel) to provide insights into sales, inventory, and operational performance., • Assist with data extraction, transformation, and maintenance to improve decision-making and process efficiency., • Work on service requests related to data management and reporting as part of ongoing business support. User Support & Training • Serve as the first point of contact for system and IT queries across departments., • Provide user training and guidance on system usage, IT best practices, and new tool rollouts., • Create and maintain user guides, FAQs, and documentation for common issues and processes. System & Process Improvement • Collaborate with the AI, Data & Systems Manager on system rollouts, workflow reviews, and automation projects., • Contribute to improving internal system usability, process efficiency, and data consistency., • Participate in project planning, testing, and implementation phases for new systems and integrations., • Work with external partners and vendors on integrations, troubleshooting, and system upgrades. ABOUT YOU This is a great opportunity if you’re looking to progress your career from day-to-day IT support into project delivery, data reporting, and systems management. ESSENTIALS • 2–4 years’ experience in IT support, systems administration, or technical operations., • Looking to progress your career from day-to-day IT support into project delivery, data reporting, and systems management., • Strong working knowledge of Microsoft 365 (Teams, SharePoint, OneDrive, Outlook, Excel)., • Skilled in troubleshooting technical issues and coordinating with external vendors., • Comfortable handling data and using tools like Excel or Power BI for basic analysis and reporting., • Strong organisational and problem-solving skills with high attention to detail., • Proactive communicator with a collaborative, service-oriented approach. DESIRABLES • ITIL Foundation certification (or working knowledge of ITIL principles)., • Experience with automation, integrations, or process improvement projects., • Exposure to tools such as Power Automate, Power Apps, or SQL. IMPORTANTLY At Reflo, we thrive on collaboration and expect everyone to dive in beyond their core responsibilities! We believe in rolling up our sleeves and working together to achieve our collective goals. • Embrace a proactive, solution-oriented mindset, seeking opportunities to enhance the team's success and support the development of the sustainability mission across all areas of the business., • Contribute feedback on process improvements and workflow optimizations for the company including identifying and integrating AI where possible., • Share knowledge and expertise with colleagues to foster a culture of continuous learning and skill development.

Contract: Navision 2016 Engineer – Remote / Outside IR35 • Rate: £450 per day Outside IR35, • Location: Birmingham HQ – Remote first policy - First 2 Weeks Onsite, • Duration: 3 months initial – with extensions We are seeking an experienced Microsoft Dynamics NAV 9 Developer to join our team. This is a hands-on technical role focused exclusively on NAV 2016 (Nav 9) — not Dynamics 365 Business Central. You will play a key role in maintaining, customising, and optimising our clients existing NAV 9 environment to support business operations. Key Responsibilities: • Develop, maintain, and enhance solutions within Microsoft Dynamics NAV 9., • Work with stakeholders to gather requirements and translate them into technical specifications., • Customise C/AL code, forms, reports, and data structures within NAV 9., • Integrate NAV with other internal systems and external applications., • Provide technical support and troubleshooting for NAV 9 users., • Participate in upgrade planning and data migration projects (while keeping NAV 9 operational). Experience Required: • Proven experience as a NAV Developer specifically on NAV 9 / NAV 2016., • Strong proficiency in C/AL development., • Familiarity with classic NAV architecture, data schema, and native client environment., • Understanding of SQL Server, data management, and performance tuning., • Ability to work independently and manage competing priorities.

Hybrid Role - Home Working - Azure - Windows Servers - Hyper-V - SQL - Microsoft 365 - Intune - Veeam - Networking - WatchGuard - Firewalls - Cloud Infrastructure. They look after hybrid cloud setup builds, Microsoft clusters, Hyper-V all hosted from a huge data centre. This role sits within their t

Contract: Navision 2016 Engineer - Remote/Outside IR35 • Rate: £450 per day Outside IR35, • Location: Birmingham HQ - Remote first policy - First 2 Weeks Onsite Key Responsibilities: • Develop, maintain, and enhance solutions within Microsoft Dynamics NAV 9., • Work with stakeholders to gather requirements and translate them into technical specifications., • Customise C/AL code, forms, reports, and data structures within NAV 9., • Integrate NAV with other internal systems and external applications., • Provide technical support and troubleshooting for NAV 9 users., • Proven experience as a NAV Developer specifically on NAV 9/NAV 2016., • Strong proficiency in C/AL development., • Familiarity with classic NAV architecture, data schema, and native client environment., • Understanding of SQL Server, data management, and performance tuning. Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Enterprise Architect 6-month Contract Hybrid UK What’s involved: • Lead the enterprise-wide solution architecture and chair our Technical Design Authority, • Collaborate across business and technical teams, aligning design with enterprise principles, • Drive integration, data, and security strategies across complex ecosystems, • Mentor internal teams and shape our future technology landscape What you need: • 10+ years in enterprise architecture (5+ leading Dynamics 365 CRM transformations), • Proven experience with SIs (Accenture, Capgemini, Avanade, etc.) and Microsoft collaboration, • Strong governance, data, integration, and cloud architecture expertise, • Excellent stakeholder and C-level engagement skills, • Must be willing to travel down to Dublin, Ireland Vantage Resources is an equal opportunity employer and is committed to creating a diverse working environment by recruiting people from different backgrounds and cultures. All qualified applicants will receive consideration for engagement and/or employment without regard to race, color, religion, gender, gender identity sexual orientation, national origin, culture, disability or age. An inclusive and diverse workforce is an essential part of the development of our organisation’s culture which we believe enhances both our working environment and the service we provide to our customers.

Senior Dynamics365 CRM Developer (€450- €500 /Day) • Cutting-Edge Tech Stack, • Influence a Major Transformation Project, • 100% Remote Looking for your next challenge where you can enjoy the freedom of fully remote working? This isn’t just another Dynamics 365 CRM Developer contract — it’s a chance to shape the digital core of a leading European organisation as they embark on a multi-billion-euro transformation. You’ll be part of a forward-thinking team building a next-generation warehouse platform – leveraging modern Microsoft technologies and integrating seamlessly with global systems. Your work will be seen, valued, and used daily across multiple business units worldwide. If you’re a Senior Dynamics 365 CRM Developer who thrives on innovation, collaboration, and seeing real results from your work, this is a role where you can make your mark. Why Join This Project? • Be at the heart of a high-profile digital transformation that’s reshaping a global leader., • Enjoy the freedom of a fully remote role while still working with a tight-knit, high-performing international team., • Work with the latest Microsoft and Azure technologies – and have your ideas actively shape the platform’s direction., • Join a company known for investing in technology and people – where your skills will grow alongside the project’s scale. What You’ll Do • Develop and enhance solutions across Dynamics 365 Sales, Customer Service, and Customer Insights., • Design, build, and deploy Power Apps and Power Automate flows., • Implement and support Azure integrations (Logic Apps, APIs)., • Ensure smooth, intelligent integration between D365 and SAP systems., • Take part in key technical discussions, testing, and go-live activities – your voice will matter at every step. What You Bring • 5+ years as a Dynamics 365 CRM Developer, with hands-on Power Apps and Power Automate experience., • Proven experience integrating Dynamics 365 and SAP., • A collaborative mindset and a desire to drive innovation in enterprise-scale environments. For more information, contact Declan Ferrao confidentially at +353 1 902 6802 Discover more opportunities at: ___ Discover more opportunities at: Archer Recruitment is a Specialist IT Recruitment Consultancy based in Ireland, connecting top technology professionals with the most exciting projects in Europe.

Power Platform / Copilot Developer Up to £60,000 | Remote/Hybrid – Offices in Essex or Hampshire/Surrey AI is transforming how businesses work but the smart ones are learning to build with it. This Private Equity-backed Microsoft Partner is scaling fast across Cloud and AI, and they’re now looking for a Power Platform / Copilot Developer to bring automation, integration, and intelligent agent development to life. This is a role for a builder, someone who can join the dots between systems, spot opportunities to automate, and turn them into working Copilot and Power Platform solutions. What You’ll Do • Design and build Power Platform solutions that streamline business processes across Finance, Sales, and Operations., • Develop and integrate Copilot Studio agents that connect into core systems (like Autotask) via APIs enabling smarter, AI-driven workflows., • Work directly with stakeholders to map out processes, identify inefficiencies, and deliver automation through Power Automate and Copilot Studio., • Build integrations across Power Automate, Power Apps, Dataverse, SQL, and REST APIs to create connected, scalable solutions., • Support document automation (e.g. converting scopes of work into consistent PDF outputs) and workflow orchestration., • Collaborate with internal teams to prototype, refine, and embed new automations that improve how the business operates., • Help shape a growing library of reusable Copilot agent templates that can be rolled out to customers as a service. What You’ll Bring • Solid experience with Power Platform – Power Automate, Power Apps, and Dataverse., • Proven background in API integration, SQL, or data-driven automation., • Exposure to or keen interest in Copilot Studio / conversational AI development., • Understanding of Microsoft 365 services (Teams, SharePoint, Dynamics 365)., • A curious, problem-solving mindset with the confidence to work closely with non-technical teams. Why This Role’s Different • You’ll be the first dedicated developer shaping how Copilot and Power Platform automation evolve inside a PE-backed Microsoft Partner., • It’s the bridge between internal efficiency and customer innovation, building what becomes a scalable Copilot service offering., • You’ll work directly with leadership and technical stakeholders, influencing both strategy and delivery., • Hybrid working with flexibility, ideally within reach of Basildon (Essex) or Yateley (Hampshire/Surrey) for regular collaboration.

SharePoint Administrator | Permanent | £45,000 Per Annum | Peaple Talent have partnered with a consultancy business looking to recruit a SharePoint Administrator to work on internal projects. Our client is seeking a talented SharePoint Online Administrator to join a dynamic, small team dedicated to creating, implementing, and maintaining intuitive SharePoint solutions that enhance collaboration and boost efficiency. In this role, you will partner with stakeholders to gather requirements and transform them into practical, scalable solutions leveraging SharePoint Online (Microsoft 365), the Power Platform and modern web technologies. Key Responsibilities: • Create and configure SharePoint Online sites, utilizing both standard and custom web parts, while delivering business solutions through PnP technologies, PowerShell, and modern site templates., • Work closely with stakeholders, business analysts, and project managers to design and implement solutions that meet user needs and business objectives., • Use the Power Platform to streamline business workflows, automate processes, and develop engaging dashboards and interactive interfaces., • Deliver training, create technical documentation, and provide ongoing support to promote adoption and maximise usability., • Seamlessly connect SharePoint Online with Microsoft365 applications such as Teams, OneDrive, and Outlook to provide a unified experience for users., • Establish and enforce governance, security, and permissions frameworks across all SharePoint sites., • Manage, maintain, and troubleshoot existing SharePoint environments, ensuring optimal performance and adherence to compliance standards. Key Experience Required: • Demonstrated expertise in creating and managing business solutions within SharePoint Online., • Excellent problem-solving abilities paired with strong communication skills., • Solid understanding of Microsoft 365, with particular proficiency in Power Platform tools., • Understanding of accessibility standards and the principles of inclusive design., • Skilled in HTML, CSS, and knowledgeable in REST APIs for modern solution development., • Strong grasp of SharePoint governance, security, and best practice frameworks., • Experience working with PnP PowerShell and general PowerShell modules., • Familiarity with Azure Services, including Functions, Logic Apps, and Azure AD (Desired)., • Knowledge of Agile methodologies and collaborative development practices (Desired)., • Experience working with source control systems such as Git in Azure DevOps (Desired)., • Experience in migrating from legacy SharePoint on-premises environments to SharePoint Online, or between SharePoint Online tenants.

Role: Senior 2nd Line Engineer Location: West Midlands Salary: £28,000 - £32,000 DOE Experience: Prior experience in a Managed Service Provider (MSP) environment is essential. Overview We are seeking a skilled and motivated Senior 2nd Line Engineer to join a well-established and growing IT services business based in the West Midlands. This is an exciting opportunity for an experienced IT support professional looking to take the next step in their career within a dynamic and customer-focused environment. Key Responsibilities You’ll be responsible for providing high-level 2nd line support, assisting with troubleshooting, administration, and project-based tasks across a variety of client environments. Core Skills & Experience • Active Directory – User account creation, management, and permissions., • Group Policy (GPO) – Creation, management, and enforcement of policies., • Microsoft Exchange – Basic support and troubleshooting., • Microsoft Office (2007–2016) – Installation, configuration, and user support., • Microsoft 365 – User administration, troubleshooting, and migration experience., • Remote Desktop Services / Terminal Server – Account creation and server-level troubleshooting. Desirable Skills • Windows Server (2008 / 2008 R2 / 2012) – Basic administration and troubleshooting., • Citrix – Troubleshooting connection and access issues., • Backup Solutions – Knowledge of common backup technologies and storage management., • Networking Fundamentals – Understanding of LAN/WAN technologies including TCP/IP, DHCP, DNS, IP addressing, VPN, switching, routing, and wireless access., • Application Support – Ability to troubleshoot and support third-party and bespoke applications. Please apply

Dynamics 365 Business Central Developer – Microsoft Partner UK (Remote/Hybrid) Up to £70,000 + Benefits A leading Microsoft Partner in the UK is looking for a talented Dynamics 365 Business Central (D365BC) Developer to join its growing technical team. This is an excellent opportunity to work on complex and rewarding ERP projects across a range of sectors, delivering high-quality solutions in a collaborative and forward-thinking environment. Role Overview: As a D365BC Developer, you will be responsible for designing, developing, and deploying customised Business Central solutions to meet client requirements. You'll work closely with consultants and technical leads to ensure robust, scalable, and maintainable system enhancements. Location: UK-based role with flexible remote or hybrid working options. Applicants must have the right to work in the UK. Salary: Up to £70,000 per annum, depending on experience, plus a comprehensive benefits package. Key Responsibilities: • Develop, customise, and extend D365 Business Central solutions using AL and extensions, • Collaborate with functional teams to transform business requirements into technical specifications, • Integrate D365BC with third-party systems using web services and APIs, • Contribute to full solution lifecycles from development and testing through to deployment and support, • Produce technical documentation and maintain coding standards, • Support upgrades, performance tuning, and system maintenance activities Key Requirements: • Solid experience developing with Dynamics 365 Business Central or NAV (AL and C/AL), • Strong understanding of D365BC architecture, extension model, and integration capabilities, • Experience in a Microsoft Partner or consultancy environment is highly desirable, • Familiarity with Power Platform, Azure DevOps, or CI/CD pipelines is an advantage, • Excellent communication, problem-solving, and analytical skills, • Right to work in the UK is essential This role offers the opportunity to join a well-regarded Microsoft Partner and be part of a team delivering innovative solutions across a wide client base. Apply today to explore this opportunity further.

HCL Technologies' Microsoft Business Applications Practice (MBAP) is currently hiring for a Microsoft D365 CE Solution Architect to join our award winning team in the UK. The D365 CRM Solution Architect carries the ultimate responsibility for meeting the customer requirements and completing the project. Comfortable in all aspects of delivery you should be capable of switching between leading customer facing functional workshops and a group of functional consultants, managing development teams (on and off-shore), and working with project and programme managers to effectively report on progress and risks and issues; to liaising with both internal and customer senior stakeholders – adjusting the approach and language as required for each interaction. Essential Functions • Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities., • Leads functional workshops with customers, documents requirements and designs appropriate solutions., • Ability to act as an interface/integration lead and able to demonstrate clear approach to methodology as well as technical capabilities. Leads integration workshops with customers, documents requirements and designs appropriate solutions., • Ability to act as data migration lead and able to demonstrate clear approach to methodology as well as technical capabilities. Leads data migration workshops with customers, documents requirements and designs appropriate solutions., • Act as development lead and able to demonstrate a wide range of development skills. Be a strong advocate for adherence to standards and best practice., • Provide required technical support to our customers during Dynamics 365 CRM implementations working with Dynamics 365 for Finance and Operations Architects on hybrid projects., • Write and review high level and detailed architecture documentation., • Create Solution, Functional and Technical Specifications documentation for the project., • Design, develop, review and test customized code for Dynamics 365 CRM. Desired Skills • At least 5 end-to-end full life cycle implementations of Dynamics 365, • Expert knowledge of at least 4 of the following modules, Sales, Service, Marketing, Social Engagement, USD, PSA, Field Service or Portals, • Knowledge and experience of Enterprise Application Integration and Architecture patterns, • Knowledge of UML, BPMN and ArchiMate desirable, • Able to manage or lead multiple large projects (6-24 months) with advanced organizational skills, • Up-to-date understanding of business processes, issues, and technology especially related to the operation of a sales, marketing, and customer service departments within an organization, • Ability to balance short-term demands while maintaining the long-term vision needed to guide a customer through the implementation process, • Advanced use of Microsoft Project, Excel, Word, and Visio HCL Technologies is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, colour, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance. For more information on how we process your personal data, please refer to HCLTech’s ___.

Azure Security Architect Location: UK (Remote) Salary: Up to £100,000 + Excellent Benefits I'm working with one of Microsoft’s most respected Azure Expert MSPs, who are growing their Azure practice and looking for an Azure Security Architect to lead the charge on all things security. This is a strategic and highly visible role, shaping customer security outcomes, influencing the direction of the Azure Security practice, and defining how the business delivers secure cloud environments moving forward. You’ll combine deep technical knowledge with a consultative mindset, taking ownership from architecture through delivery, while building scalable frameworks that align with Microsoft best practices. The Role As Azure Security Architect, you’ll: • Own and evolve the Azure Security portfolio, ensuring alignment with Microsoft, • Lead customer-facing workshops that turn security strategy into real world solutions., • Design, implement, and optimise Azure security solutions., • Develop repeatable frameworks and security roadmaps., • Contribute to pre-sales, supporting solution design, high-level proposals, and SoW creation., • Collaborate with engineers and architects to deliver secure, scalable Azure environments, • Act as the Subject Matter Expert in audits, certifications, and strategic security discussions. The Technology Stack Threat Protection • Microsoft Defender for Cloud, • Microsoft Sentinel, • Defender XDR: Identity, Endpoint, Office 365, Cloud Apps (CASB) Infrastructure & Cloud Security • Azure Firewall, DDoS, NSGs/ASGs, • Bastion, Key Vault, Azure Policy & Blueprints, • Defender for SQL, Kubernetes, Storage, Key Vault, • Secure network design & Zero Trust implementation Governance & Posture Management • Azure Security Benchmark, • Microsoft Cloud Adoption Framework, • Well-Architected Framework, • Threat modelling, vulnerability assessment, DevSecOps practices What You’ll Bring • Proven experience designing and delivering enterprise-scale Azure security solutions., • Strong consulting experience, comfortable engaging from C-level to engineering teams., • A proactive, self-starting approach and the ability to collaborate across distributed teams. Why Join? • Take a lead role in defining and growing the Azure Security practice at a Microsoft Partner., • Influence both customer security outcomes and internal strategy., • Backed by unlimited training and certifications to accelerate your professional growth., • Remote-first role with flexibility across the UK, • Join a culture that values collaboration, innovation, and expertise. Interested? Apply here or reach out directly to Oli Ridley via LinkedIn for a confidential chat.

Microsoft Copilot Consultant (Microsoft Copilot, Copilot Studio, AI Agents, SharePoint Agents, Microsoft 365) – Work on cutting-edge AI solutions in a remote-first consultancy! Huge amount of training and certifications on offer! A Microsoft Copilot Consultant (Microsoft Copilot, Copilot Studio, AI Agents, SharePoint Agents, Microsoft 365) is required by a fast-growing Microsoft partner delivering enterprise AI solutions to UK clients. You’ll be working remotely with minimal travel, helping organisations adopt the latest in Microsoft AI technologies, including Microsoft Copilot Studio. To be successful, you’ll need: • Strong hands-on experience with Microsoft Copilot Studio, designing and deploying custom AI agents, • Proven background in delivering Microsoft Copilot and / or SharePoint Agents solutions, • Ability to map business challenges to Copilot-powered AI solutions, • Experience providing training and enablement around Copilot and extensibility best practices, • Built internal tools or demo projects to showcase the value of Copilot and related AI capabilities You’ll benefit from dedicated access to the latest Microsoft Copilot updates and training programmes, keeping you at the leading edge of Microsoft AI innovation. There’s a genuine focus on continuous learning and professional growth. Day-to-day, you’ll: Design, build, and deploy AI-driven solutions using Microsoft Copilot Studio. You’ll also run tailored training sessions to help clients get the most from Microsoft Copilot and custom agents. The role is fully remote from anywhere in the UK, with occasional visits to client sites or the London office when required. Why apply? • Work for a specialist consultancy at the forefront of Microsoft AI adoption, • Remote-first role with flexible working and minimal travel, • Stay ahead with priority access to Microsoft Copilot updates and learning, • Deliver meaningful AI solutions for enterprise clients, • Join a supportive, tech-driven team working with the latest Microsoft innovations Get in touch now!

Job Title: D365 Data Migration Consultant Contract Type: Contract – Outside IR35 Location: Remote (UK-based candidates preferred) Duration: 6 Months About the Role We are seeking an experienced Microsoft Dynamics 365 Data Migration Consultant to lead and execute end-to-end data migration activities as part of a large-scale D365 Finance & Operations (F&O) implementation programme. The consultant will play a key role in designing, building, testing, and delivering robust data migration solutions that ensure accuracy, consistency, and integrity across legacy and target systems. Key Responsibilities • Own and manage all aspects of data migration within the D365 F&O implementation., • Analyse legacy data structures and design data mapping, transformation, and cleansing strategies., • Develop and maintain data migration scripts, ETL processes, and staging environments using tools such as Azure Data Factory, KingswaySoft, SQL Server, or similar., • Collaborate closely with functional leads, technical teams, and business stakeholders to define migration scope, priorities, and validation processes., • Conduct data quality checks, reconciliation, and post-migration verification., • Provide expert guidance on data governance, archiving, and cutover planning., • Document all processes, configurations, and outcomes in line with project and compliance requirements., • Support mock migrations, user acceptance testing (UAT), and go-live activities. Key Skills & Experience Required Proven experience delivering data migration projects within Microsoft Dynamics 365 F&O / AX 2012 environments. Strong understanding of D365 data entities, data management framework (DMF), and integration concepts. Proficient in SQL, ETL tools (e.g. SSIS, KingswaySoft, Azure Data Factory), and data transformation scripting. Hands-on experience with Azure, Power Platform, and data validation techniques. Strong analytical skills with a keen eye for data quality, consistency, and process optimisation. Excellent documentation and communication skills, able to collaborate across technical and business teams. Previous experience working on large-scale ERP transformation programmes preferred.

HCL Tech’s Microsoft Business Applications Practice - (MBAP) is seeking a Microsoft D365 F&SCM Senior Functional Consultant to join our award-winning and growing team. The ideal candidate will have worked on multiple Microsoft Dynamics 365 F&SCM projects, with extensive experience in delivering full lifecycle Manufacturing implementations. You should be a confident communicator, and a strong coordinator, whilst being able to handle stakeholders at all levels within an organisation. You should also have experience of managing teams of consultants and will be used to owning elements of the functional design and delivery. Roles and Responsibilities: • Evaluate and understand business processes and prepare detailed business requirements and process maps, • Analyse client requirements and objectives to determine how software can best meet clients’ requirement and objectives, • Convert Customer requirements to functional specifications and functional design documents, • Configure, test, and demonstrate all aspects and processes within D365 SCM, • Participate in handling System Acceptance Testing, System Integration Testing, End User Training, UAT, Cutover and Go Live, • Participate in the definition and configuration of data migration activities for the respective modules and understanding of the underlying data entities that make up the SCM modules, • Participate in the development of functional design documentation and technical specifications, unit and system test scripts, and deployment plans, perform SIT testing, • Conduct functional testing of modifications and sub-processes during iterations, • Design and develop D365 SCM solutions for clients making best use of Standard functionality in each respective module, • Work closely with clients and other team members to define, design, and align the business application to the business requirements, • Manage and deliver small projects independently and can work productively un-monitored, • Lead other consultants in delivering according to client expectations; take ownership of successful completion of deliverables and projects, • Facilitate functional sessions and weekly status meetings with clients, including the ability to drive a client to decisions, • Own project deliverables (status reports, documentation, test plans; take personal ownership of the success of deliverables and projects, • Provide weekly status reporting to Solution Architect, Technical Architect, and Project Management Skills and Experience: • Solid D365 FSCM functional experience, • Extensive experience in Manufacturing/production forecasting processes, D365 Master Planning (MRP) & D365 Production Module, • Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities., • Able to support or lead functional workshops with customers, documenting requirements and designing appropriate solutions, • Business Process Mapping: Ability to map and analyze business processes and translate them into Dynamics 365 functionalities., • Configuration and Customization: Skills in configuring and customizing Dynamics 365 F&SCM modules to fit business needs., • Excellent communication skills, along with good analysis and documentation skills, • Experience using DevOps for tracking deliverables, risks, and issues, • Experience working on key supply chain module areas, such as: Procurement Cycle, Inventory Management, Manufacturing, Engineering Change Mgmt, Quality Control, Distribution, Transportation, and the Sales Cycle, • Experience on at least 3-4 end to end implementation projects and awareness typical implementation methodologies for Dynamics projects, • Excellent communication skills, along with good analysis and documentation skills, • A positive and can-do approach, • Experience working in a collaborative environment, • Advanced use of Microsoft Project, Excel, Word, and Visio, • Ability to work remotely and on customer site; regular travel expected, • Appropriate Microsoft Dynamics 365 certifications HCLTech is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, colour, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, or status with regard to public assistance. For more information on how we process your personal data, please refer to HCLTech’s ___.

Job Title: Cyber Solutions Architect (Channel/MSP) Remote (UK-based) £110,000 Base Salary + Excellent Benefits Must have MSP, Reseller, or Channel experience Why Join Us? We are one of Europe’s fastest-growing cloud and security solutions providers—on a mission to empower businesses on their cloud transformation journey and defend them from evolving cyber threats. Here’s why tech professionals love working with us: • Rapid Growth & Stability: Recognised among the fastest-growing tech firms in Europe, we offer exciting career momentum and long-term stability., • Industry Recognition: Award-winning Microsoft Security Partner and a top-tier partner with major vendors like VMware and Veeam., • Global Reach: With teams across the UK, Ireland, Europe, South Africa, and Asia, we offer international collaboration and opportunities., • Commitment to Innovation: Work at the cutting edge of cyber architecture, cloud security, and compliance in hybrid and cloud-native environments., • Flexible & Supportive Culture: Emphasis on remote-first working, internal mobility, personal growth, and inclusive values. Key Role Responsibilities • Architect and deliver cyber security strategies for a range of mid-market and enterprise clients., • Design and implement security and compliance solutions across Microsoft 365 and hybrid cloud platforms., • Conduct risk assessments and lead mitigation planning aligned to ISO 27001, NIST CSF, and other frameworks., • Lead technical workshops and deliver board-level briefings to both technical and non-technical stakeholders., • Support clients with audit readiness and regulatory alignment (e.g., GDPR, NIS2, SOC 2)., • Mentor junior consultants and contribute to developing repeatable, high-impact security offerings., • Collaborate across internal teams to enhance solution offerings, proposals, and delivery methodologies. Key Attributes Required • Experience: 7+ years in cybersecurity, including at least 3 in an advisory or architecture role within an MSP, reseller, or channel partner., • Framework Fluency: Proven knowledge of ISO 27001, NIST CSF, GDPR, and other regulatory/compliance standards., • Cloud & Security Architecture: Deep expertise in Microsoft security (M365, Sentinel, Defender), as well as hybrid and multi-cloud security., • Communication: Excellent at engaging both technical and executive audiences with clear, impactful reporting., • Certifications (preferred): CISSP, CISM, CCSP, ISO 27001 Implementer/Auditor, Microsoft SC-series.

Dynamics 365 Finance Functional Consultant, D365 F&O Consultant, D365 Finance Consultant, ERP Finance Consultant, D365 Functional Consultant, Project Accounting, PMA, Project Management and Accounting, Project Operations, D365 F&O, D365, Dynamics AX – Permanent – UK Wide – £60,000 to £75,000 per annum Our client, a leading Microsoft Partner, is seeking a committed and experienced Dynamics 365 Finance Functional Consultant with strong exposure to Project Accounting to join their growing team on a permanent basis. This is a fantastic opportunity to work across full lifecycle D365 F&O implementations and play a key role in the delivery of complex, project-based finance solutions. Skills, Knowledge and Expertise • Strong experience delivering Dynamics 365 Finance solutions in a consulting capacity, • In-depth knowledge of Project Accounting including Project Management and Accounting (PMA) or Project Operations, • Hands-on experience with project billing, WBS, contracts, revenue recognition, budgeting, and forecasting, • Experience with fixed price and T&M project models, • Excellent communication and stakeholder management skills, • Microsoft certifications are desirable, • Self-motivated, detail-oriented, and collaborative Key Responsibilities • Lead and deliver full lifecycle implementations of Dynamics 365 Finance, • Gather requirements, run client workshops, and produce functional documentation, • Configure and tailor Project Accounting modules (PMA / Project Operations) to client needs, • Support budgeting, forecasting, revenue recognition, and billing models across fixed price and time and material projects, • Collaborate with technical teams and other functional consultants across the project lifecycle, • Contribute to testing, training, and post-go-live support, • Build strong relationships with stakeholders and act as a trusted advisor Location: UK Wide – hybrid working with occasional client site travel Eligibility: Candidates must be eligible to work in the UK Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: ___ If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website:

Principal Delivery Manager 📍 Hybrid / Home-based My client is seeking a talented Principal Delivery Manager to join their growing PMO and lead the successful delivery of complex technology projects across D365 CRM, BC, Data, and M365 solutions. You’ll play a key role in shaping delivery standards, mentoring project managers, and ensuring excellence across every stage of the project lifecycle. 🔹 What You’ll Do • Lead and deliver multiple complex projects on time, on budget, and to quality standards, • Support the day-to-day management of the team and deputise when required, • Drive project governance, health checks, and continuous improvement, • Mentor and coach project managers, promoting best practice, • Manage budgets and ensure commercial performance, • Support pre-sales activity including bids, tenders, and client presentations 🔹 What You’ll Bring • 5+ years’ project delivery experience within a Microsoft Gold Partner., • Strong understanding of Microsoft technologies (Dynamics 365, Power Platform, Azure), • Proven track record managing complex programmes, budgets, and stakeholders, • Experience with Agile, Waterfall, and Hybrid methodologies, • Excellent communication, leadership, and mentoring skills 💡 Why Apply This is a fantastic opportunity to take a senior leadership role within a forward-thinking Microsoft Gold Partner. You’ll shape PMO practices, drive delivery excellence, and mentor a high-performing team — all while working across a range of exciting transformation projects.

Copilot AI Solutions Engineer, Copilot Studio, Azure OpenAI, Azure Cognitive Services, Microsoft Fabric, Microsoft Graph, Power Platform, AI Builder, Power Automate, Dynamics 365 (F&O/CE/BC), LLMs, POC, rapid prototyping, £55,000-£65,000 per annum, Remote - UK Wide Our client is looking for a Copilot AI Solutions Engineer to join a trusted Microsoft Partner focused on business and technology transformation for project-based companies. Reporting to the Director of AI and Digital Innovation, you’ll design, build, and deploy proof-of-concept and value-generating AI solutions across internal delivery and client engagements. The role sits at the forefront of Microsoft’s AI ecosystem, particularly Copilot Studio, Power Platform AI, and Azure AI - turning emerging capability into tangible outcomes for Dynamics 365 and Power Platform scenarios. It’s fast-paced, hands-on, and ideal for an engineer who thrives on experimentation and shipping usable prototypes quickly. Key Skills and Experience • Bachelor’s degree in Computer Science, AI, Data Science, Engineering, or equivalent practical experience., • 3–5 years’ hands-on experience building AI-powered solutions with a strong rapid-prototyping focus., • Proficiency with Copilot Studio, Power Platform AI Builder, Azure AI services, and Power Automate., • Experience integrating AI into Dynamics 365 or Power Apps (strong plus)., • Exposure to GPT-based solutions (Azure OpenAI) and knowledge of REST APIs, data connectors, and plug-in frameworks., • Rapid solutioning from idea to POC/MVP; pragmatic engineering with an eye on reliability and extensibility., • Ability to translate technical capability into user-friendly experiences and documentation., • Curious, experimental, and self-starting; comfortable in a fast-paced environment where speed of execution is critical., • Strong problem-solver and collaborator; clear communicator. Responsibilities • Design and build proof-of-concept and minimum-viable AI solutions that prove feasibility and business value in Microsoft ERP scenarios., • Use Copilot Studio, Power Platform AI, Azure Cognitive Services, and Microsoft Graph to create internal accelerators and client-facing outcomes., • Integrate AI with Dynamics 365 (F&O, CE, BC) and Power Platform tools in collaboration with functional and technical teams., • Work in short, agile cycles; test use cases; learn from feedback; evolve prototypes into scalable solutions., • Proactively identify delivery or operational pain points that AI can improve; balance speed with quality and extensibility., • Track developments across Copilot, Fabric, Azure OpenAI, LLM tooling; trial new features and assess relevance to services., • Advise the Director and innovation team on tools, techniques, and adoption priorities., • Build internal tools and assets that improve delivery, operations, and support., • Document POCs, code, and usage to enable wider team adoption., • Participate in ideation sessions, innovation workshops, and cross-functional reviews. Key Stakeholders • Director of AI & Digital Innovation — direction, prioritisation, and reviews., • Functional consultants & technical teams — solution design and integration to D365/Power Platform., • Internal delivery teams & client stakeholders — validating use cases and scaling prototypes. Benefits • What’s on offer: Competitive salary and flexible working; early influence in shaping a growing AI practice; access to the latest Microsoft technologies and a culture that encourages exploration; career growth in a rapidly evolving team; supportive, values-driven culture., • Diversity & Inclusion: Our client is committed to a diverse, inclusive environment where everyone can thrive. Location: Remote - UK Wide Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: ___ If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website:

Infrastructure Engineer Are you an Infrastructure Engineer looking for your next exciting opportunity? A brand-new position has arisen for an Infrastructure Engineer to join a charity, where you will be providing on prem / cloud based support. As the Infrastructure Engineer, you will be able to work fully remote from anywhere in the UK. You will be expected to have experience of infrastructure (On-prem / cloud) as well as Office 365, Microsoft Azure and Intune. This is a great opportunity for an ambitious Infrastructure Engineer to further develop their career, as this company embarks on a number of exciting projects, where you will have exposure to a wide range of new technologies and systems. The Infrastructure Engineer will provide direct support to customers and colleagues whilst also having the opportunity to showcase their technical and stakeholder management skills. You will be supporting the business growth, working closely alongside the IT teams to define their infrastructure projects, putting your D365 and Microsoft Azure knowledge into action. If you want to work for a forward thinking, collaborative organisation, then this could be the role for you. Skills required for the Infrastructure Engineer are: • Experience of 3rd Line Support, • Microsoft Azure experience, • Brilliant communication skills, both written and verbal, • Experience of working with, Office 365 and Intune, • Exposure of working in a busy user support environment Infrastructure Engineer / Windows / Office 365 / Microsoft Azure / Intune / 3rd Line Support Salary: £48,000 - £52,000 per year + excellent benefits Location: Remote, United Kingdom Apply now for immediate consideration regarding this excellent opportunity! Understanding Recruitment is acting as an employment agency for this vacancy

Solution Architect | Microsoft Dynamics 365 / Power Platform Remote (UK Travel) | Up to ££85,000 + Excellent Benefits We’re working with a leading Microsoft Partner who is redefining what good consultancy looks like. They combine technical depth with a genuinely people-first culture, confidence, capability, and a focus on collaboration. As a Solution Architect, you’ll play a key role in designing and delivering Dynamics 365 and Power Platform solutions across enterprise and mid-market clients. You’ll bridge the gap between business and technology, leading workshops, shaping architecture, and ensuring projects land successfully. This is a role for someone who thrives on variety across pre-sales, design authority, hands-on delivery, and stakeholder management. What you’ll be doing • Lead the design & delivery of Dynamics 365 and Power Platform solutions, • Act as the technical design authority across multiple projects, • Run discovery workshops, proof of concepts, and demos, • Support pre-sales activity, tenders, and client presentations, • Collaborate with internal teams and clients to ensure smooth project delivery What you’ll bring • Strong experience with Dynamics 365 CE and/or Business Central, • Excellent knowledge of Power Platform (Power Apps, Power Automate, Dataverse), • Broad understanding of Azure, Office 365, Power BI, and modern integration patterns, • Consulting background, confident in leading client sessions and managing stakeholders What’s on offer • Salary up to £85,000 depending on experience, • 5% pension, • 20 days holiday plus bank holidays and lifestyle days (buy/sell scheme), • Flexible working hours, • Remote working with UK client travel when needed, • EV salary sacrifice scheme and wellbeing benefits, • Clear progression, certifications, and investment in your growth If you’re a technically strong, commercially aware Solution Architect who loves working across the Microsoft stack, this is a brilliant environment to grow and make an impact.

Exciting opportunity has opened for an experienced Microsoft Project Engineer to join a leading Azure Expert MSP, delivering transformative cloud solutions for enterprise clients. This role involves guiding businesses through data centre exits, on-prem to cloud migrations and landing zone deployments, collaborating with architects / engineers to implement secure, scalable and high-performing Azure solutions. Key Responsibilities: • Lead and execute Azure migration and transformation projects, • Lead and execute Microsoft 365 transformation projects, • Design and implement Azure Virtual Machines (VMs), Storage Accounts, and Networking (VNet, subnetting, peering), • Configure security and governance solutions including Azure Firewall, Bastion, App Gateway, Front Door and Load Balancer, • Advise on Azure Policy, Azure Advisor, and Entra ID (Conditional Access, PIM, MFA), • Assist with SQL MI/Azure SQL SB/SQL Server on Azure VM deployments, • Support Landing Zone deployments and architecture frameworks, • Deliver impactful presentations to stakeholders and clients, • Manage multiple projects, customers, and priorities effectively Required experience: • Expertise in Azure Virtual Machines (VMs), Storage Accounts, and Networking, • Hands on experience with a range of Microsoft 365 services, • Strong experience with Azure security tools (Firewall, Bastion, App Gateway, Load Balancer, etc.), • Hands-on knowledge of Azure Policy, Azure Advisor, and Entra ID, • Cloud migration experience, including data centre exits and on-prem to Azure transformations, • Certifications: AZ-104 Any exposure to the following will be beneficial: • Experience with App Services, SQL MI/Azure SQL SB, Landing Zone deployments, • Prior experience with VMware vSphere, • Understanding of Well-Architected and Cloud Adoption Frameworks, • Knowledge of ADO, Bicep, Terraform, and PowerShell, • Certifications: AZ-305, AZ-400 / AZ-500 / AZ-700, • Public speaking and technical evangelism experience, • Strong requirements gathering and documentation skills Remote based Paying £60k basic + benefits

Lead Solution Architect - Fully Remote (UK) - £90,000 (DOE) Are you passionate about designing enterprise-grade solutions that transform businesses? We’re looking for a Lead Solution Architect to join a growing Microsoft partner and take ownership of solution architecture across the Dynamics 365 ecosystem. About the Role As Lead Solution Architect, you’ll define and deliver end-to-end solutions across: • Dynamics 365 Business Central, • Customer Engagement apps (Sales, Customer Service, Field Service), • Power Platform (Power Apps, Power Automate, Power BI), • Integrations with Microsoft 365 and Azure services Key Responsibilities • Own solution architecture across Dynamics 365 and key ISVs (e.g., Continia, Jet Reports)., • Design scalable, best-practice solutions integrating Microsoft 365 and Azure., • Lead client workshops, define requirements, and produce solution blueprints., • Support presales activities, shaping proposals and delivering demos., • Provide leadership and guidance to consultants and developers. What We’re Looking For • Proven experience as a Solution Architect or similar senior role within the Microsoft ecosystem., • Deep knowledge of Dynamics 365 Business Central, Customer Engagement, and Power Platform., • Strong understanding of Azure and Microsoft 365 integrations., • Excellent communication and stakeholder management skills., • Ability to lead complex projects and mentor technical teams. To learn more, please reach out to Rachel Owen at Opus Recruitment Solutions. 📩

Our client is a leading Microsoft Partner specialising in Dynamics 365 and cloud-based business solutions. With projects spanning the UK and Europe, they deliver cutting-edge implementations of Dynamics 365 Business Central, Power Platform, and Azure to help clients streamline operations and accelerate growth. Due to continued expansion, they are now seeking an experienced D365 Business Central Support Specialist to join their growing support team. This role offers the opportunity to work in a collaborative, client-focused environment where innovation and service excellence are valued. The Role As a D365 Business Central Support Specialist, you’ll play a key role in supporting users across multiple clients, ensuring smooth daily operations and rapid resolution of system issues. You’ll troubleshoot functional and technical challenges, manage support tickets, and collaborate with consultants and developers to deliver outstanding customer service. Key Responsibilities: • Provide first- and second-line support for Dynamics 365 Business Central (BC), • Investigate, diagnose, and resolve user issues across finance, sales, purchasing, and inventory modules, • Manage and document tickets through to resolution, maintaining clear communication with clients, • Support configuration changes, testing, and minor enhancements, • Escalate complex cases to senior consultants or developers when necessary, • Contribute to continuous process improvement within the support function About You You’re a proactive problem solver who enjoys working with clients to make technology work for them. You take ownership of issues, communicate clearly, and deliver solutions efficiently. Skills & Experience: • Experience supporting Dynamics 365 Business Central or NAV, • Solid understanding of core BC functionality (Finance, Sales, Purchasing, Inventory), • Strong analytical, troubleshooting, and documentation skills, • Excellent communication and client interaction abilities, • Familiarity with Power Platform (Power Automate, Power BI) advantageous, • Microsoft certifications in Dynamics 365 Business Central are a plus Interested? Apply now and I'll be in touch to discuss the role in further detail.

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). • Clear Progression Path (promotions and salary/performance reviews within the first 12 months)., • Fully Remote Working (UK wide)., • £100,000-£110,000 Base Salary + Company Benefits., • Paid technical development (certifications and training courses etc.). Areti are excited to be working with an award-winning UK Microsoft Partner that’s growing its Dynamics 365 CE/CRM practice across the UK. We are seeking an experienced Dynamics 365 Architect to design, lead, and deliver innovative, secure, and scalable solutions across the Microsoft ecosystem. This is a senior role where you will provide technical leadership, shape architecture decisions, and guide clients through the full project lifecycle, from presales through to delivery and handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you’ll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. How your day will look: • Provide technical leadership and mentoring to project teams., • Architect and design Dynamics 365 CE/CRM solutions (Sales, Service, Marketing, Power Platform) tailored to client needs., • Own solution architecture across Dynamics 365, M365, and Azure, ensuring security, scalability, and compliance., • Define and implement integrations with Azure services and third-party applications., • Research, evaluate, and deliver AI-powered solutions using the latest Dynamics 365 and Power Platform features., • Build custom model-driven apps, plugins, and Power Automate flows., • Define technical standards and lead solution/code reviews., • Support presales activities, including estimating, planning, and Statements of Work (SoWs)., • Translate complex requirements into clear designs and roadmaps for both technical and non-technical stakeholders. Skills & Experience: • Strong hands-on experience with Dynamics 365 Customer Engagement (CE) and Power Platform (configuration, customisation, and development)., • Proven track record of architecting and leading large-scale D365 CE solutions., • Skilled in designing custom business logic using plugins, workflows, and no/low-code tools., • Experience integrating Dynamics with external systems using REST, SOAP, and Azure Services., • Up-to-date with the latest Dynamics 365 AI features and their practical applications. If you’re a Dynamics 365 Architect wanting to step into leadership & management, for a business doing great things, then this is the role for you! Areti would love to hear from you. 🌳🌳🌳 Areti Group – Climate positive tech recruitment 🌳🌳🌳 We’re on a mission to put people and the planet before profit, leaving the world in a better place than we found it.

My client is seeking an enthusiastic support consultant, with experience supporting Dynamics NAV/ D365 Business Central, for a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer base; collaborating in a small team with great professional development prospects. If you have experience supporting D365 Business Central from either end user or partner perspective, and looking to build on your support experience, this could be a good role for you. Role & Responsibilities • Day to day support of Dynamics NAV/ D365 Business Central system issues, • Analysing/ troubleshooting system issues, providing exceptional customer service, • Involved in system process improvement projects, supporting new releases, • Supporting roll out of new enhancements - monitoring UAT, providing adhoc user training, • Troubleshooting issues with 3rd party apps Skills & Qualifications • Proven experience supporting Dynamics 365 Business Central/ Dynamics NAV systems, • Strengths in troubleshooting system issues, analysing requirements, training on new functionality, • Experience supporting the finance module of D365 BC/ NAV, • Excellent communication/ user & stakeholder engagement skills My client is offering a generous salary and benefits package. Apply today to discuss further.

HCL Tech’s Microsoft Business Applications Practice - (MBAP) is seeking a Microsoft D365 F&SCM Senior Functional Consultant with Portuguese & Spanish language skills to join our award-winning and growing EMEA team. The ideal candidate will have completed multiple full lifecycle Microsoft Dynamics 365 F&SCM projects with experience in Finance localizations of LATAM Key Roles and Responsibilities · Take ownership of all aspects of Financial Management module, working with the business stakeholders and successful delivery of the programme · Assist with kick-offs, requirement gathering and knowledge transfer sessions; evaluate the client business processes and provide Business requirement document · Analyse client requirements and objectives, suggest Business Re-Engineering processes, eliminate non-value addition processes and derive how best the software can address clients’ business process · Perform Fit-gap analysis, convert requirements to functional specs and functional design documents · Configure and showcase Financial Management processes/systems as to how the solution meets client business requirements like Chart of Accounts, Consolidation of Accounts, Financial Reporting per Business unit/department, Exchange Rates, Intercompany Accounting, Ledger Accruals and Allocations, Accounts Receivable and Accounts Payable, Fixed Assets, Cash and Bank Management · Should have experience in handling SIT, End user training, UAT and Go Live · Should have experience in data migration activities and approach for it · Mentor other consultants in delivering according to client expectations; take ownership and deliver successful completion of projects including documents, user manuals · Participate in the development of functional design documentation and technical specifications, unit and system test scripts, and deployment plans, perform SIT testing · Facilitate functional sessions and weekly status meetings with clients, including the ability to drive a client to decisions · Conduct functional testing of modifications and sub-processes during the implementation process · Test and deploy Microsoft Dynamics system; including executing the pilot/implementation/deployment of new requirements or enhancements to the Workday application and integration support · Ensure delivery of high-quality services and products to customers · Work with customer to identify/resolve all issues that could impact project scope and/or timeframe Skills Required · Extensive experience in Microsoft Dynamics AX2012/Dynamics 365 F&SCM Implementations · Experience on at least 3 end to end implementation projects and awareness of typical implementation methodologies for Dynamics projects · Portuguese & Spanish language skills · Knowledge of Finance localizations of LATAM · Proven understanding of and primary responsibility for solutions in Financial and Project Management Accounting and also multi-country and multi- currency AX implementations in Dynamics 365 F&O or other AX versions · Expertise knowledge & experience on Asset Management (Production), Fixed Assets, AP/AR, General Ledger, Supply chain, Taxation, Project accounting and Audit · Excellent communication skills along with good analysis and documentation skills · A positive and can-do approach · Experience working in a collaborative environment · Advanced use of Microsoft Project, Excel, Word, and Visio · Ability to work remotely and on customer site; some travel expected · Appropriate Microsoft Dynamics 365 certifications · Experience using DevOps for tracking deliverables, risks, and issues · Have led a team to deliver a project module solution and deliverable HCLTech is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, colour, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, or status with regard to public assistance. For more information on how we process your personal data, please refer to HCLTech’s ___.

Senior Microsoft Security Consultant Permanent Home based in the UK (no sponsorship can be offered) SC Cleared or eligible for SC Clearance Key Responsibilities: • Lead the design, implementation, and management of Microsoft 365 security technologies, including Microsoft Defender suite, SIEM/XDR, and related tools., • Configure and deploy Microsoft Azure, Entra, and Purview to meet enterprise security requirements., • Provide strategic guidance on Microsoft security solutions, including Azure, Security, Power Platform, Modern Work, and Copilot/AI., • Conduct security assessments, identify risks, and recommend practical solutions to strengthen client security posture., • Collaborate with clients and internal teams to deliver scalable, secure, and compliant solutions. Required Skills & Experience: • Strong experience with Microsoft security solutions, including Defender, SIEM/XDR, and M365 security technologies., • Proven experience configuring and implementing Azure, Entra, and Purview solutions., • Microsoft certifications in Azure (AZ), Security (SC), Power Platform (PL), Modern Work (MS), and Copilot/AI are highly desirable., • Deep understanding of enterprise security architecture, identity and access management, and threat protection., • Excellent communication skills and the ability to translate complex technical concepts into actionable guidance.

IT Enterprise Architect (Microsoft Azure & 365) Contract Length: 6-12 Months (likely to extend) Location: Remote (UK-based) Day Rate: up to £1000 Inside IR35 Start Date: ASAP We’re looking for an experienced IT Enterprise Architect with deep expertise in Microsoft Azure and Microsoft 365 to lead a major cloud integration and consolidation programme. You’ll take ownership of designing and delivering a unified architecture across multiple business units — bringing together Azure tenants, Microsoft 365 environments, and network infrastructure into a cohesive, secure ecosystem. If you’ve led enterprise-scale tenant mergers, application migrations, or Azure architecture transformations, this is a great opportunity to make a tangible impact in a complex, multi-tenant environment. Key Experience Needed • Strong background in IT architecture (10+ years), with 5+ years in Azure environments, • Proven experience in Microsoft 365 and Azure tenant mergers or migrations, • Expertise in Azure AD / Entra ID design and integration (SSO, RBAC, hybrid identity), • Deep understanding of Azure architecture (compute, storage, networking, governance), • Hands-on with automation tools and scripting (PowerShell preferred), • Excellent stakeholder communication and leadership across technical and business teams Key Responsibilities • Lead the design and delivery of Azure and Microsoft 365 integration projects, • Unify and secure identity and access structures across organizations, • Oversee migration of workloads, applications, and data between Azure environments, • Define governance frameworks aligned to Zero Trust and compliance standards, • Collaborate with IT, security, and business leaders to shape target architecture and roadmap IT Enterprise Architect (Microsoft Azure & 365) Contract Length: 6-12 Months (likely to extend) Location: Remote (UK-based) Day Rate: up to £1000 Inside IR35 Start Date: ASAP

HCL Tech’s Microsoft Business Applications Practice - (MBAP) is seeking a Microsoft D365 F&SCM Senior Functional Consultant to join our award-winning and growing team. The ideal candidate will have worked on multiple Microsoft Dynamics 365 F&SCM projects with experience in Finance, Procurement & Sales, and will have good knowledge of implementation life cycles from end-to-end. You should be a confident communicator, able to engage stakeholders at all levels within an organisation. You should also have experience of managing teams of Consultants, and will be used to owning elements of the functional design and delivery. Role & Responsibilities: · Take ownership of all aspects of Financial Management module, working with the business stakeholders and successful delivery of the programme · Assist with kick-offs, requirement gathering and knowledge transfer sessions; evaluate the client business processes and provide Business requirement document · Analyse client requirements and objectives, suggest Business Re-Engineering processes, eliminate non-value addition processes and derive how best the software can address clients’ business process · Perform Fit-gap analysis, convert requirements to functional specs and functional design documents · Configure and showcase Financial Management processes/systems as to how the solution meets client business requirements like Chart of Accounts, Consolidation of Accounts, Financial Reporting per Business unit/department, Exchange Rates, Intercompany Accounting, Ledger Accruals and Allocations, Accounts Receivable and Accounts Payable, Fixed Assets, Cash and Bank Management · Experience in handling SIT, End user training, UAT and Go Live · Experience in data migration activities and the approach for it · Mentor other consultants in delivering according to client expectations; take ownership and deliver successful completion of projects including documents, user manuals · Participate in the development of functional design documentation and technical specifications, unit and system test scripts, and deployment plans, perform SIT testing · Facilitate functional sessions and weekly status meetings with clients, including the ability to drive a client to decisions · Conduct functional testing of modifications and sub-processes during the implementation process · Test and deploy Microsoft Dynamics system; including executing the pilot/implementation/deployment of new requirements or enhancements to the Workday application and integration support · Ensure delivery of high-quality services and products to customers · Work with customer to identify/resolve all issues that could impact project scope and/or timeframe Skills Required · Extensive experience in Microsoft Dynamics AX2012/Dynamics 365 F&SCM Implementations · Experience on at least 3 end to end implementation projects and awareness of typical implementation methodologies for Dynamics projects · Experienced in Finance, Procurement and Sales - (Non-stock Procurement, Services, Catalogues) · Proven understanding of and primary responsibility for solutions in Financial and Project Management Accounting and also multi-country and multi- currency AX implementations in Dynamics 365 F&O or other AX versions · Expertise knowledge & experience on Asset Management (Production), Fixed Assets, AP/AR, General Ledger, Supply chain, Taxation, Project accounting and Audit · Excellent communication skills along with good analysis and documentation skills · A positive and can-do approach · Experience working in a collaborative environment · Advanced use of Microsoft Project, Excel, Word, and Visio · Ability to work remotely and on customer site; some travel expected · Appropriate Microsoft Dynamics 365 certifications · Experience using DevOps for tracking deliverables, risks, and issues · Have led a team to deliver a project module solution and deliverable HCLTech is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, colour, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, or status with regard to public assistance. For more information on how we process your personal data, please refer to HCLTech’s ___.

Microsoft Cloud Security Consultant £65,000 – £75,000 + Profit Share Bonus + Training Budget Remote (occasional office or customer travel) Company & Role Imagine working somewhere that truly lives Microsoft Security. Where the people you collaborate with are not just skilled, but passionate about building smarter, safer cloud environments. This Microsoft Partner has built its name on exactly that, delivering exceptional security solutions that protect, empower, and evolve with their customers. They are a proud member of MISA, operate a 24/7 MXDR service, and are trusted by some of the UK’s most security-conscious organisations. Here, you will not just implement technology, you will shape how modern security looks and feels within the Microsoft ecosystem. As a Microsoft Cloud Security Consultant, you will help design, craft, and deploy Microsoft Security solutions that make a genuine difference. Every project you touch will strengthen digital resilience and push the boundaries of what is possible with Microsoft Defender and Purview. Why This Role Stands Out • You will join one of the UK’s most respected Microsoft Security teams, a partner that has earned its credibility through delivery, not marketing., • You will get the freedom to explore, learn and innovate, with training days and a dedicated personal development budget designed around you., • You will share in the company’s success through a profit-sharing bonus scheme., • You will work remotely most of the time, with the occasional in-person day for collaboration, learning, or customer workshops. What You’ll Be Doing • Designing and delivering Microsoft Cloud Security solutions that are robust, scalable and modern., • Deploying and configuring Microsoft Defender tools, including: Defender for Endpoint, Defender for Identity, Defender for Cloud, Defender for Office 365 etc., • Leading engagements around Microsoft Purview, covering: Data Loss Prevention (DLP), Information Protection and Sensitivity Labelling, Insider Risk Management, Data Lifecycle Management, Compliance and eDiscovery, • Acting as a trusted technical voice for customers, helping them turn security goals into tangible outcomes., • Collaborating with a close-knit team of experts who value curiosity, teamwork, and excellence. What You’ll Bring • Hands-on experience delivering Microsoft Security solutions in enterprise environments., • A solid grounding across Microsoft Defender and Purview technologies., • A proactive mindset, someone who enjoys exploring new features and bringing ideas to the table., • Certifications such as SC-100, SC-200, SC-300, SC-400/SC-401, or AZ-500 are great to have, but genuine passion counts for more., • The ability to balance technical precision with real-world business impact., • If you want to be part of a company that believes security can be intelligent, elegant, and empowering, this is the place where your expertise will truly matter.

Power Platform Solution Architect – Power Platform, Architect, Senior Consultant, Dynamics365, D365, Azure, PowerApps, PowerAutomate, PowerBI, LogicApps, Azure Functions, System Architect, Integration - £650 - £750 per day (outside IR35) UK Remote Our end user client requires a Power Platform Solution Architect to be responsible for designing, implementing, and optimizing scalable, secure, and effective solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Azure services. The role can be completed on a primarily remote basis in the UK. Required Skills and Qualifications: • Deep knowledge of Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Azure services., • Proven experience delivering at least two enterprise-scale Power Platform and/or Azure solutions., • Experience with APIs, microservices, and enterprise integrations (e.g., Azure Logic Apps, Service Bus)., • Analyse business requirements and translate them into robust Power Platform and Azure-based solutions., • Design system architectures leveraging Power Apps, Power Automate, Power BI, Azure Logic Apps, Azure Functions, and related services., • Ensure alignment with enterprise architecture standards, security, and compliance requirements., • Lead the integration of Power Platform solutions with other enterprise systems (e.g., Dynamics 365 F&O, CE, SharePoint, custom APIs)., • Oversee data migration, solution upgrades, and implementation of new modules or features., • Collaborate with vendors and internal teams to ensure seamless deployment and adoption. Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: ___ If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website:

Job Title: .Net Software Engineer Location: UK based Remote with monthly site visits Salary: £32,000 - £38,000 (National) and £38,000 - £43,000 (London) per annum + exceptional pension Why Apply? This is a fantastic opportunity for a talented Software Engineer looking to develop their career within a forward-thinking, tech-for-good organisation. Working with modern technologies such as .NET, and Azure, this role will allow you to contribute to meaningful projects while expanding your technical expertise in an Agile environment. Software Engineer Responsibilities • Collaborate with Product Managers and senior engineers to analyse requirements and estimate development work., • Design, build, test, and deploy secure, maintainable applications using .NET, Azure, Dynamics 365, and Power Platform., • Work within Agile delivery teams (Scrum or Kanban) to deliver small-to-medium features and enhancements., • Support application maintenance, promptly resolving issues to ensure availability and performance., • Work collaboratively across DevOps, QA, and Data teams to deliver end-to-end solutions. Software Engineer Requirements • Experience in developing applications using C# and .NET., • Knowledge of cloud technologies such as Microsoft Azure (AWS experience also considered)., • Understanding of modern web application development techniques., • Strong SQL Server or similar database skills., • Experience of Agile methodologies and tools such as Azure DevOps or GitHub., • Effective problem-solving, analytical, and communication skills. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

D365 Business Central / Jet Reports Consultant Rate: £400-£500/day (Outside IR35) Remote (UK-based) Duration: 3 months (with possible extension) Start Date: ASAP We are seeking an experienced Dynamics 365 Business Central Consultant to support a retail-focused implementation. This role will involve hands-on configuration, financial process support, data handling, and management reporting – with Jet Reports expertise as an essential requirement. Key Responsibilities • Deliver functional support and configuration within Microsoft Dynamics 365 Business Central, tailored to a retail and finance operating environment., • Work closely with finance teams to ensure accurate setup of financial modules, including the general ledger, accounts payable, accounts receivable, and bank reconciliation., • Build, refine, and maintain Jet Reports to meet financial, management, and operational reporting requirements., • Load and manage Configuration Packages, ensuring integrity across financial and operational data migration., • Liaise with business stakeholders to gather and document financial and operational requirements and ensure accurate system setup., • Support UAT, go-live readiness, and post-implementation finance reporting activities., • Collaborate with teams managing stock, sales, purchasing, and finance to ensure seamless data and process integration. Essential Skills & Experience • Proven experience as a Business Central Functional or Finance Consultant., • Strong understanding of core financial processes within Business Central., • Proficient in designing and delivering Jet Reports, including financial and management information., • Hands-on experience with Configuration Packages and data uploads., • Comfortable working in a retail environment, with knowledge of relevant finance and operational workflows., • Excellent stakeholder engagement and documentation skills. Desirable • Understanding of stock and inventory accounting within Business Central., • Exposure to Azure Queues / Azure Service Bus., • Experience integrating Business Central with third-party retail or e-commerce platforms., • Familiarity with Power BI or Power Platform tools for financial analytics.

Dynamics CE Solution Architect Location: UK Remote Salary: Up to £90,000 DOE Job Type Permanent Please note we cant offer sponsorship for this role and Must be UK based About Us We're a technology consultancy helping organisations get the most out of the Microsoft ecosystem. From charities to enterprises, we deliver tailored solutions, consultancy, and long-term support. The Role We're seeking a Solution Architect to design and deliver Microsoft Dynamics 365 and Power Platform solutions. This role blends technical leadership with client engagement, pre-sales activities, and guiding delivery teams. Key Responsibilities * Design and oversee end-to-end Dynamics 365 / Power Platform solutions * Lead workshops, requirements gathering, and solution design * Act as design authority and ensure best practices * Support pre-sales: tenders, demos, PoCs * Collaborate with delivery teams and stakeholders * Keep up to date with Microsoft Cloud technologies What We're Looking For * Strong Dynamics 365 CE / Business Central expertise * Hands-on with Power Platform (PowerApps, Automate, Dataverse) * Knowledge of Azure & Microsoft 365 * Experience with Agile, DevOps, and delivery lifecycles * Strong consultancy, communication, and stakeholder skills * Microsoft certifications (or willingness to maintain) Nice to Have: Power BI, JavaScript/C#, SSRS Why Join Us? * Salary up to £90k + excellent benefits * Hybrid working (flexible balance of office & remote) * Varied projects across multiple industries * Professional development & certifications supported * Collaborative culture with real influence 📩 Apply today and let's start the conversation. Desired Skills and Experience Dynamics CE Solution Architect Location: UK Remote Salary: Up to £90,000 DOE Job Type Permanent Please note we cant offer sponsorship for this role and Must be UK based

Copilot Lead, Azure OpenAI, Copilot Studio, Microsoft Fabric, Microsoft Graph, Azure Cognitive Services, Databricks, Power Platform, AI Builder, Power Automate, Dynamics 365 (F&O/CE/BC), LLMs, agentic AI, product ownership, roadmap, backlog, MLOps, Responsible AI, data governance, rapid prototyping, commercialisation, £75,000 - £80,000 per annum Copilot Lead - Join a trusted Microsoft Partner specialising in business and technology transformation for project-based companies. Reporting to the CTO, you will set the vision, strategy, and execution plan for AI and digital product innovation across the Microsoft ERP portfolio. This is a hands-on leadership role that blends product ownership with delivery oversight - shaping an innovation roadmap, prioritising high-value use cases, and turning concepts into scalable, market-ready IP. You will lead a small, cross-functional squad initially of 1–3, scaling over time, and work closely with consulting, engineering, and go-to-market teams to embed AI into Dynamics 365 and the Power Platform. Education and Qualifications • Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Engineering, or related field, or equivalent practical experience. Experience • 10+ years across AI, digital product innovation, or enterprise technology, with significant exposure to Azure and Microsoft ERP ecosystems., • Proven leadership of cross-functional teams and successful delivery of AI solutions in complex enterprise environments., • Deep understanding of Dynamics 365 (F&O, CE, BC), the Power Platform, and Azure AI services., • Demonstrable experience with Responsible AI governance, model operations, and scalable data architectures. Technical and Professional Skills • Product ownership excellence - roadmapping, backlog management, value hypothesis, and outcome-based prioritisation., • Strong architecture and engineering acumen across Azure AI, Databricks, Fabric, Copilot Studio, and integration patterns for D365 and Power Platform., • MLOps and lifecycle management - CI/CD for models, monitoring, drift management, and continuous improvement., • Hands-on capability in programming and data engineering (for example Python or C#), with fluency in APIs, connectors, and security., • Exceptional stakeholder management, facilitation, and communication, bridging technical vision and business value., • Pre-sales and proposition development experience, including case building and ROI modelling. Behavioural Attributes • Strategic yet hands-on; comfortable moving from whiteboard to working prototype to production., • Curious, ethical, and commercially minded; evidence-driven decision-maker., • Collaborative leader who coaches teams and builds trust with clients and partners., • Clear and concise communicator with strong storytelling skills. Responsibilities Innovation and Strategy • Define and continuously refine the AI and digital innovation strategy aligned to business goals and Microsoft’s roadmap., • Scan, assess, and prioritise emerging capabilities - LLMs, agentic patterns, Copilot extensibility, digital twins - for ERP scenarios., • Establish and govern an AI ethics, compliance, and data-readiness framework to enable responsible innovation at scale. Product Ownership and IP • Own the backlog for internal accelerators and market-facing AI products; translate outcomes into epics, user stories, and clear acceptance criteria., • Orchestrate the full lifecycle from ideation to launch and scale, ensuring solutions are secure, supportable, and commercially positioned., • Drive certification and partner alignment where applicable, maximising Microsoft co-sell opportunities. Solution Design and Delivery • Lead the end-to-end design and architecture of AI solutions using Azure AI services, Databricks, Microsoft Fabric, and Copilot Studio, integrated with Dynamics 365 (F&O, CE, BC) and the Power Platform., • Embed intelligent automation, predictive analytics, and natural-language experiences within ERP and line-of-business processes for project-based industries., • Guide MLOps practices for deployment, monitoring, and continuous improvement; set engineering standards for reliability, security, and cost control., • Maintain a rapid prototyping cadence to validate value fast, then harden promising POCs into robust, reusable assets. Cross-Functional Leadership • Build, mentor, and scale a cross-functional team spanning data engineering, AI engineering, and UX., • Chair the internal design authority for AI and digital assets, ensuring alignment with enterprise architecture and delivery frameworks., • Foster a culture of curiosity, ethical AI, and measurable value delivery. Client and Market Engagement • Act as subject matter expert in discovery, advisory, and solution definition sessions with clients., • Create thought leadership - case studies, webinars, and forum content - to showcase capability and impact., • Collaborate with sales and marketing to drive adoption, outcomes, and ROI. Governance, Metrics, and Reporting • Define KPIs for adoption, model performance, time-to-value, and commercial impact; instrument dashboards and feedback loops., • Report on pipeline health, risks, dependencies, and opportunities to the leadership team. Key Stakeholders • CTO - strategic direction, governance, and prioritisation., • Practice Directors and Solution Architects - design authority, standards, and delivery alignment., • Functional consultants and technical teams - integration to Dynamics 365 and the Power Platform., • Sales and Marketing - proposition development, co-sell, and commercialisation., • Microsoft Partner Managers - roadmap insights and joint opportunities., • Clients and executive sponsors - value validation and scale. Additional Information What’s on offer • Competitive salary and benefits package., • Early influence in shaping a growing AI practice and product portfolio., • Access to the latest Microsoft technologies and partner programmes., • Structured development, certifications, and defined growth pathways., • A collaborative, purpose-driven culture focused on measurable outcomes. Location: United Kingdom (remote) Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: .

Annata operates a global support team with regional support locations in the UK, Malaysia and the US, enabling our customers and partners to be serviced 24 hours a day, 5 days a week. The global team operates as a single business unit, managed by the Head of Global Support, sharing unified processes and workloads with regional support management. The Support Delivery Lead role will work as part of the EMEA Support team, reporting to the EMEA Regional Support Manager. As a Delivery Lead you will be involved in dealing with supporting standard Microsoft Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs of our Customers and Partners as part of their continuous improvement projects. In addition, you will be assigned to a number of customers and partners, becoming their main day-to-day contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: • Ability to triage a support ticket, • Able to follow support processes, • Applying knowledge to be able to replicate and progress the ticket, • Effective communication to the customer and internally with colleagues, • Completing standard documentation, • Prioritization of work, • Ticket turnaround to ensure that customer SLAs are met, • Logging tickets through to 3rd parties as/when required, • Responsible for completing internal acceptance testing of fixes and solutions 2. Maintain customer and partner engagement with regular calls to discuss ticket updates and requests., 3. Manage the D365 service updates when applicable., 4. Manage customer Business as Usual (BAU) releases when applicable., 5. Customer change requests – Involved in completing functional design documentation and providing estimates to the customer for the requested work., 6. Project management for smaller projects (Under 50 days)., 7. Timely and effective response to requests for advice and/or assistance. Responsibilities: 1. Provide 3rd and 4th line functional support to partners and customers. This includes knowledge of the Standard Dynamics functionality and Annata A365 functionality, setup & configuration, feature management and troubleshooting to establish a root cause., 2. Handle partner and customer incident, request and change request tickets efficiently., 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required., 4. Ensure all support documentation is completed in line with support processes., 5. Work to ensure SLAs are met in line with support agreements., 6. Effective escalation of support tickets where SLA may breach., 7. First point of contact for specific customer and partners. Able to maintain good relationships through engagement, communication and regular meetings., 8. Maintain strong relationships with other departments within Annata, ensuring the customer and partner tickets are resolved quickly., 9. Managing multiple concurrent issues and escalations at any one time. Skills and Experience: Required 1. Extensive Microsoft Dynamics Experience: Minimum of 5 years’ hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O) or Customer Engagement (CE), ideally within a support, customer service, or service delivery environment., 2. Issue & Escalation Management: Proven ability to manage multiple concurrent issues and customer escalations in high-pressure situations, ensuring timely resolution while maintaining high standards of service quality., 3. Problem Solving & Initiative: Self-motivated and proactive in diagnosing and resolving technical and functional issues reported by customers and partners, demonstrating ownership and accountability., 4. Organizational & Prioritization Skills: Strong organizational capabilities with a keen attention to detail, ensuring tasks are prioritized effectively and critical information is clearly communicated and actioned., 5. Communication & Stakeholder Engagement: Excellent interpersonal and communication skills, with the ability to convey technical concepts to non-technical audiences in both written and verbal formats., 6. Customer Service Excellence: Demonstrated ability to manage customer expectations, respond to inquiries professionally, and deliver a consistently positive customer experience., 7. Support Tools & Systems Proficiency: Skilled in using support platforms and ticketing systems to track, manage, and report on customer support activities., 8. Documentation & Knowledge Management: Capable of creating and maintaining support documentation, including FAQs, troubleshooting guides, and knowledge base articles to improve customer self-service and internal efficiency., 9. Stakeholder Relationship Building: Adept at building trust and rapport with internal and external stakeholders, fostering collaborative relationships that support long-term customer success., 10. Cross-Functional Collaboration: Experience working closely with cross-functional teams—including product, engineering, and account management—to resolve complex issues and relay customer feedback effectively., 11. Time Management & Multitasking: Strong time management skills with the ability to handle multiple customer inquiries and support tasks simultaneously, ensuring deadlines and service levels are consistently met., 12. Release & Service Update Management: Prior experience coordinating Microsoft Dynamics BAU (Business-as-Usual) releases and service updates, including planning, communication, and post-release support., 13. Third-Party Ticket Handling: Experience in logging and managing support tickets with external vendors and Microsoft, ensuring accurate tracking and timely follow-up., 14. Reporting & Insights: Proficient in generating reports and dashboards for internal and external stakeholders, providing insights into support performance, customer health, and service trends. Desirable 1. Global Support Experience: Prior experience working within a global or multi-regional support model, demonstrating an understanding of regional service expectations, time zone coordination, and cultural nuances in customer engagement., 2. Project Tracking Tools: Familiarity with project tracking and collaboration tools such as Microsoft Project, Jira, or Asana, with the ability to monitor progress, manage dependencies, and support cross-functional initiatives., 3. Support Analytics & Metrics: Ability to interpret and analyse support data, including ticket trends, resolution times, and customer satisfaction metrics, to identify areas for improvement and inform strategic decisions., 4. Microsoft Dynamics Dual Write: Experience with Microsoft Dynamics Dual Write integration between F&O and CE is preferred, including understanding of data synchronization and troubleshooting common sync issues., 5. SQL Server Management Studio (SSMS): Proficient in using Microsoft SQL Server Management Studio for querying databases, investigating data-related issues, and supporting root cause analysis., 6. Microsoft Azure DevOps: Skilled in using Microsoft Azure DevOps for managing work items, tracking development tasks, and collaborating with engineering teams on issue resolution and release planning., 7. Change Management & ITIL Framework: Familiarity with formal change management processes, ideally aligned with ITIL best practices, including experience in managing service transitions, approvals, and communications. Education: Bachelor’s Degree in Computer Science, Business Administration, Information Technology, or a related field. What Annata Stands For: Annata is a Microsoft Global Independent Software Vendor (ISV) since 2001. With its roots in Iceland, Annata is one of the leading global ISVs and industry partners from Microsoft with offices in all continents. Built on Microsoft Dynamics 365, our A365 solution offers a comprehensive suite of capabilities designed to propel automotive, trucks & buses, and equipment businesses into the realm of digital transformation. Our team consists of employees with different nationalities, origins, religions, and cultural backgrounds. We actively support diversity and demand our employees to respect different opinions and lifestyles. In virtual teams, we utilize the know-how of our international colleagues and secure the maximal output for our clients. We appreciate personal contact with our customers and colleagues, but we also aim to reduce travel to a sensible level – in order to support our employee’s work/life balance and to reduce our ecological footprint.

Senior Dynamics 365 (D365) Functional Consultant - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). • Clear Progression Path (promotions and salary/performance reviews within the first 12 months)., • Fully Remote Working (UK wide)., • £75,000-£80,000 Base Salary + Company Benefits., • Paid technical development (certifications and training courses etc.). Areti are excited to be working with an award-winning UK Microsoft Partner that’s growing its Dynamics 365 CE/CRM practice across the UK. We’re seeking a talented Senior Dynamics 365 (D365) Functional Consultant, with Customer Engagement (CE) experience, to join a growing D365 practice and play a key role in delivering best-in-class Microsoft solutions. This role will grow and transition into a Lead & Managerial position! In this role, you will lead the planning, design, and delivery of Dynamics 365 CE/CRM and Power Platform projects. Acting as a trusted advisor, you’ll work closely with clients across the full project lifecycle, from presales through to delivery and handover, ensuring technical excellence and business value at every stage. How your day will look: • Lead the architecture and design of Dynamics 365 CE/CRM, Power Platform, and wider D365 solutions., • Run workshops with clients to capture requirements and translate them into functional and technical designs., • Provide consultancy on migrations to D365, ensuring best practice throughout., • Proactively advise clients on the latest Dynamics 365 and AI updates, incorporating new features into solution design., • Deliver training and knowledge transfer to support user adoption and solution success., • Build and maintain trusted client relationships while mentoring junior team members., • Support presales activities, including estimating, proposals, and Statements of Work (SoWs). Skills & Experience: • Excellent understanding of Dynamics 365 CE/CRM and the wider Microsoft platform., • Ability to provide business analysis consultancy to guide solution design and requirements capture., • Experience leading end-to-end solutions within Dynamics 365 projects., • Awareness of UX/UI design principles and their impact on solution adoption. If you’re a Dynamics 365 Functional Consultant wanting to step into leadership & management, for a business doing great things, then this is the role for you! Areti would love to hear from you. 🌳🌳🌳 Areti Group – Climate positive tech recruitment 🌳🌳🌳 We’re on a mission to put people and the planet before profit, leaving the world in a better place than we found it.